First Alert DWH-471, DWH-472 User Manual
4gb
SECURITY SYSTEM
CAMERAS INCLUDED
USER’S MANUAL
Models
DWH-471 1 Camera Included
DWH-472 2 Cameras Included
H.264
VIDEO
COMPRESSION
7” LCD
TOUCH SCREEN
SD CARD
INCLUDED
4GB
MOBILE PHONE/
WEB READY
AUTO IR
CUT FILTER
AUDIO
SURVEILLANCE
INDOOR/OUTDOOR
CAMERAS
NIGHT
VISION
INTRODUCTION
THANK YOU
1
WELCOME
Thank you for choosing First Alert for your security needs!
For more than half a century, First Alert has made the home-safety and security products that make
your job easier. Our products are built to the highest standard which has earned us a leadership role
in the home-safety and security product categories. We are committed to serving our customers,
from the professionals who install our products, to the families and businesses who count on them.
First Alert has been helping families and businesses stay safe for over 50 years. By having a First
Alert Security System, you’re taking the first step in protecting your home or business from damage
or theft. We’re watching, even when you’re not.
This manual is written for the DWH-471 and DWH-472 Wireless DVR systems. It was accurate at the time
it was completed. However, because of our ongoing effort to constantly improve our products, additional
features and functions may have been added since that time and on-screen displays may change. We
encourage you to visit our website at www.brkelectronics.com to check for the latest manuals (English and
Spanish), firmware updates, downloads, other security camera products and announcements. You’ll find
this product line under Products >> Security Cameras >> Wireless Cameras.
The DVR “Device ID” is provided on a label applied at the back of the LCD Monitor (behind the pull out
stand). The “Device ID” and “Password” are displayed in the “NETWORK INFORMATION” section of the
DVR and are needed for remote viewing.
For security, it is recommenced you copy the “Device ID” and “Password” information to the user manual.
Please store this manual in a safe place to protect the device ID and password information for future reference.
DEVICE ID: _____________________________________________________________________________
PASSWORD: _____________________________________________________________________________
©2012 BRK Brands, Inc.
a Jarden Corporation company (NYSE:JAH)
www.brkelectronics.com
All rights reserved. Distributed by BRK Brands, Inc. 3901 Liberty Street Road, Aurora, IL 60504-8122. Due to continuing product development, the
product inside the packaging may look slightly different than the one on the package.
BRK Brands, Inc. is a subsidiary of Jarden Corporation (NYSE: JAH). First Alert® is a registered trademark of the First Alert Trust. To obtain warranty
service, contact the Consumer Affairs Division at 1-800-323-9005, Monday through Friday, 7:30 a.m. - 5 p.m., Central Standard Time.
Made in China
Page 2
INTRODUCTION
KEY PRODUCT FEATURES
1
MAIN DESCRIPTION
Four channel H.264 wireless digital video recorder with 7” 16:9 LCD Touch
Screen and internet access suitable for applications such as high-end residential - new or remodel, light commercial, small business/retail, small warehouse
or small grocery.
PRODUCT FEATURES
• 7” 16:9 LCD Touch Screen
• 2.4 GHz Digital Frequency Hopping Spread Spectrum (FHSS) Technology
• H.264 Compression
• Supports real-time AV preview and recording up to 25 FPS (Single Camera Mode)
or 12fps/CH (Multiple camera mode)
• 4GB SD Card Included. Supports a maximum of 32GB SDHC memory card.
• Simultaneously preview & record from all 4 wireless cameras
• Independent motion-detect recording
• Multiple recording mode selectable (Manual/Motion-detect/Scheduling)
• Remote View via iPhone, iPad, iTouch with iOS 5.0.1 or above and Android smart
phone or tablet version 2.3X or above. (Note: Not suitable for Windows Mobile or
Blackberry Smart phones)
• User-friendly interface: true color, semi-transparent GUI with notes for selected
menu items
• 2X digital zoom with 5 Zone Selection Feature
• 1800mAh/3.7V Lithium Ion-Polymer Rechargeable Battery with 3 hour battery life
(Power Saving Off)
• Audio surveillance cameras
• 24/7 Scheduled Recording
• OmniVision OV7725 1/4” CMOS color cameras with 25 IR LED’s for up to 60’ night
vision
• Camera has automatic IR cut filter for truer color representation
• IP66 weather rating
Page 3
1
INTRODUCTION
TABLE OF CONTENTS
Section DeScription
1
2
Introduction 2-4
Safety 5
Product Overview 6-8
What is in the Box 6
3
4
Panels and Docking Cradle 7
Front & Side Panels/Docking Cradle 7
Camera, DVR and Docking Cradle 8
Installation 9
Installing Cameras & Setting up the Wireless Receiver 9
System Operation 10-28
Live View Screen 10-11
5 Zone Zoom Feature 11
Main Screen Pop-up Menus 12
Camera Set-up/Camera Pairing 13
Camera Activation 14
Camera Brightness Adjustment 15
Recorder Setup Menu 15-17
Motion Detection Sensitivity 15
E-mail Alert 16
Schedule Record 17
Playback 18-19
5
Record List 18
Playback Controls 19
Alarm Setup 20
Period and Melody 20
System Setup 21-28
Power Saving 21
Screen Auto Lock 22
Time and Clock Alarm 23
Time Setting 24
Timer 25
Format Storage 26
System Upgrade 27
Language 28
Remote Access 29-33
Network Setup 29
6
7
Internet Setup 30
Security Code 31
Network Information 32
Connecting to the Internet 32-33
Quick Tips 34-35
Appendix 36-39
Troubleshooting 36
8
System Map 37
Technical Specifications 38
Warranty 39
CONTENTS
page
number
Page 4
SAFETY
CAUTION STATEMENTS
2
SAFETY PRECAUTIONS
• Do not drop, puncture, or disassemble the cameras or DVR.
• Do not tug on the power adapter. Use the plug to remove it from the wall.
• Do not expose the cameras or DVR to high temperatures.
• For your own safety, avoid using the DVR when there is a storm or lightning in your area.
• Use the cameras and DVR with care. Avoid pressing hard on the cameras or DVR body.
• Do not crush or damage the power cable
LITHIUM-POLYMER BATTERY WARNING
• This equipment contains a rechargeable lithium-polymer battery.
• Do not charge the battery in temperatures below 32° F (0° C) or higher than 113° F (45° C).
• Do not open or mutilate the battery.
• The rechargeable batteries contained in this equipment may explode if disposed of in a fire.
• Do not short-circuit the battery.
• Do not charge the rechargeable battery pack used in this equipment with any charger other than the one designed
to charge this battery pack as specified in the owner’s manual. Using another charger may damage the battery
pack or cause the battery pack to explode.
• CAUTION! Rechargeable Batteries Must Be Recycled or Disposed of Properly.
FCC COMPLIANCE STATEMENT
This equipment has been tested and found to comply with the limits for an intentional radiator, pursuant to Part 15, subpart
C of the FCC rules. These limits are designed to provide reasonable protection against harmful interference in a residential
installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in
accordance with the instructions, may cause harmful interference to radio communications.
However, there is no guarantee that the interference will not occur in a particular installation. If this equipment does cause
harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the
user is encouraged to try to correct the interference by one or more of the following measures:
• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment into an outlet on a circuit different from that of the receiver.
• Consult the dealer or an experienced radio or TV technician for help.
Notice: Only peripherals complying with FCC limits may be attached to this equipment. Operation with non-compliant
peripherals or peripherals not recommended by First Alert / BRK Brands, Inc. is likely to result in interference to radio and
TV reception. Changes or modications to the product, not expressly approved by First Alert / BRK Brands, Inc., could
void the user’s authority to operate the equipment.
We, First Alert / BRK Brands, Inc. declare under our sole responsibility that the device to which this declaration relates:
Complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) this device may not
cause harmful interference, and (2) this device must accept any interference received, including interference that may
cause undesired operation.
FCC Certification
This device contains a radio transmitter. Accordingly, it has been certied as compliant with 47 CFR Part 15 of the FCC
Rules for intentional radiators. Products that contain a radio transmitter are labeled with an FCC ID.
DISPOSAL
This symbol indicates that it is prohibited to dispose of these batteries in the household waste. Take spent
batteries that can no longer be charged to the designated collection points in your community.
Page 5
PRODUCT OVERVIEW
PACKAGE CONTENTS
3
WHAT’S IN THE BOX
Digital Wireless Receiver
with 7” LCD Touch Screen
WARNING
THESE PREMISES ARE UNDER
24 HOUR VIDEO SURVEILLANCE
PROTECTED BY
SECURITY SYSTEM
CAMERAS INCLUDED
USER’S MANUAL
Models
DWH-471 1 Camera Included
DWH-472 2 Cameras Included
H.264
VIDEO
COMPRESSION
TOUCH SCREEN
4gb
4GB
MICRO SD
AUTO IR
MOBILE PHONE/
WEB READY
AUDIO
CUT FILTER
SURVEILLANCE
7” LCD
CARD INCLUDED
User’s Manual
INDOOR/OUTDOOR
CAMERAS
Digital Wireless Camera,
Antenna and Stand
DWH-471: 1 Camera
2 Window
Warning Decals
DWH-472: 2 Cameras
NIGHT
VISION
English and Spanish
Manuals
RJ-45 Ethernet Cable
(Color may vary)
Power Supplies for
DVR and Cameras
2 - DWH-471
3 - DWH-472
Mounting Hardware
(3 screws and 3 plastic
anchors per Camera)
Page 6
GB
4
SD
4GB SD Memory Card
(Brand may vary)
FRONT & SIDE PANELS
PRODUCT OVERVIEW
PANELS & DOCKING CRADLE
3
DOCKING CRADLE
Page 7
PRODUCT OVERVIEW
CAMERA, DVR & DOCKING CRADLE
3
CAMERA
Antenna
Connection
Link Status
Green LED
Power
Indicator
Red LED
Light Sensor
DVR & DOCKING CRADLE
Fold Up
Power
Button
Fold Out
Stand
Antenna
Microphone
AC Power
Connection
RJ-45
Ethernet
SD Card
Slot
AC Power
Connection
Reset
Hole
Rechargeable Battery
Caution: The 7” monitor is fitted a 3.7V 1800mAH (LI-ON) rechargeable battery pack. At the end of life, it should not be disposed of with household
waste. Please recycle where the facilities exist. Check with your local authority or retailer for recycling advise.
DVR Power/Dock
Connection
Page 8
INSTALLATION
CAMERAS & WIRELESS RECEIVER
INSTALLING CAMERAS
1. Select the position for the camera and secure the camera stand.
(Screws and anchors are supplied. Use an appropriate screw type
for the mounting surface.)
2. Screw the camera onto the bracket.
3. Adjust camera to the proper view angle Make
sure the lens is upright relative to your subject.
Tighten the thumb bolt.
4. Screw the antenna into place on the rear of
the camera. Adjust the antenna to an upright
position.
5. Connect the power cable to the DC IN of the
camera.
6. Plug the power supply into the electrical outlet.
7. Once the camera is connected, see Camera
Setup, Camera Pairing to link the camera(s) to
the receiver.
4
Camera Orientation
It’s important the camera is mounted correctly
to ensure the image is not upside down as the
camera lens can only be positioned one way.
SETTING UP THE WIRELESS RECEIVER
1. Flip out the stand, extend the antenna, connect AC/DC adapter to the input on the side of the monitor.
2. Press and hold the POWER button on the top of the monitor for 3 - 4 seconds to power it up.
3. The receiver displays Welcome Screen for a few seconds and then transitions to the LIVE view.
4. Place the SD card into the SD card slot located on the side of the monitor
5. Once the receiver is connected, see Camera Setup, Pairing (Operating Menus) to link the camera(s) to
the receiver.
Note: The screen remains dark until the cameras are powered up. The monitor is fitted with a
rechargeable battery and can operate for up to 2 hours on battery power once fully charged (w/Power
Saving function activated). The monitor can be carried around anywhere within operating range of the
camera(s), but should be used in a dry environment as it is not weatherproof. Operating range is up to
approximately 500 feet (152 meters) line of sight. Typical range is 150’ - 200’ (46 - 61 meters) through
normal household obstructions. Increased metal objects such as aluminum siding, metal beams,
pipes, metal racking may reduce range.
Battery Used In the LCD Monitor
The LCD monitor is fitted with a 3.7V 1800mAH (Li-ON) rechargeable battery pack. If the power supply
adaptor is kept connected to the monitor then the battery will begin recharging until fully charged. The
monitor can still be used if left connected to the power supply adaptor even the battery is fully charged.
Note:
1. From zero charge, the rechargeable battery takes approximately 8 hours to reach full charge.
2. The rechargeable battery will maintain 80% of its efficiency within the 300 charge-discharge cycle.
3. The rechargeable battery is not user replaceable. Do not try to change the battery or remove the battery.
Page 9
SYSTEM OPERATION
LIVE VIEW SCREEN
5
LIVE VIEW
MAIN SCREEN
Your DVR operates through a
series of screens that let you
choose groups of operations.
The Live View Screen lets you
view the connected camera
transmissions. It also lets you
set up your screen display
and make adjustments to it.
Icons on the screen let you
monitor the DVR and camera
status.
DVR STATUS
INDICATORS
1 2 3
8
CAMERA STATUS
INDICATORS
4 5 6
Live View Main Screen
item inDicator name icon DeScription
1 SD Card Status
2 Battery Indicator
Internet Connection Status (Only one icon will
3
be displayed in position
3 depending on internet
connection status)
Recording Type
4
Indicator (Only one icon
is displayed at a time)
5 Recording Status
Camera Number/
6
Signal Strength
7 Audio On/Mute Indicator
SD Card memory capacity
No SD inserted or it is damaged
Battery nearly full
Battery nearly empty
Connecting to Internet
Connected to Internet
Remote view via Internet in progress
Connected to Intranet
Motion detection recording in progress
Schedule recording in progress
Tap to start or stop recording for that camera
Steady on - Not recording; Flashing - Recording
Displays the camera number and signal strength through
the status lines to the left of the number
Indicates audio/mute feature is enabled. Tap icon to
toggle mode. Note: only one icon is displayed at a time.
7
INDICATORS
8 Pop-up Menu Tab
Opens and closes the main screen pop up menu display.
See next page “Main Screen Pop-up Menus”.
Page 10
SYSTEM OPERATION
LIVE VIEW SCREEN
5
LIVE VIEW SCREENS
The Live View Screen displays in 2 views - Quad View or Full View. Quad View displays the images in 4
quadrants (only displays cameras that are ON). Tap a quadrant to display single camera view / full view.
Tap on that image again to return to Quad View.
On the Live View Screen, tap the icon by each camera to begin recording of that camera. Tap it again to
stop recording. You can record all cameras at the same time. With manual recording, each recording session
(video clip per camera) is two minutes in length. Note: In Full View, recording is only available (record icon is
displayed) with one camera activated. All other cameras must be turned off. During recording, if you tap one of
the cameras to Full View mode, recording will be stopped.
Live View - Quad View
Live View - Full View
5 Zone Zoom Feature
To zoom into a particular area,
1. Go to full view, then tap the magnifying glass to activate zoom mode.
2. Select by tapping the zone area to view zoom full screen into that area. Tap again to zoom back out.
Tap the icon the return to the Full View mode.
Live View - 5 Zone Zoom View
Page 11
SYSTEM OPERATION
MAIN SCREEN
5
MAIN SCREEN POP-UP MENUS
Tapping on the Pop-up Menu tab brings you to the Main Menu icons. From here you can configure your
Internet, Cameras, adjust the volume and get to the system settings menus.
Internet Connection Menu
1. Connects your system to the internet/
intranet or just charge the monitor. See
page 32 for details on connecting to
the internet.
Adjust Monitor Volume Menu
3. Adjusts the volume level of the monitor.
Note: If the camera is located within 1m (3.3
ft.) to 1.5m (4.9 ft.) from the monitor and the
camera’s volume on the receiver is turned on,
then you may hear feedback picked up by the
microphone. Locate the camera further away
from the monitor to prevent this noise.
Camera View Menu
2. Allows you to configure your LIve View
screen. You can scan between cameras (5
seconds each), show all cameras on a
single screen (Quad view), or only display
a specific camera. Tap or icon
to toggle between Audio On and Mute.
Access System Settings
4. Tapping the “System Settings” icon on the Pop-
up Menu and then the icon gets you to the System
Setup Menu of the DVR. From here you can setup
Cameras, Recorder, Network, Alarm and System
parameters. You can also access Quick Tips.
Page 12
System Setup Menu
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