Fiat 500e 2019 Owner's Manual
OWNER’S MANUAL
2019
FIAT® 500e
VEHICLES SOLD IN CANADA
With respect to any Vehicles Sold in Canada, the name
FCA US LLC shall be deemed to be deleted and the name
FCA Canada Inc. used in substitution therefore.
DRIVING AND ALCOHOL
Drunken driving is one of the most frequent causes of
accidents.
Your driving ability can be seriously impaired with blood
alcohol levels far below the legal minimum. If you are
drinking, don’t drive. Ride with a designated nondrinking driver, call a cab, a friend, or use public transportation.
WARNING!
Driving after drinking can lead to an accident.
Your perceptions are less sharp, your reflexes are
slower, and your judgment is impaired when you
have been drinking. Never drink and then drive.
This manual illustrates and describes the operation of
features and equipment that are either standard or optional on this vehicle. This manual may also include a
description of features and equipment that are no longer
available or were not ordered on this vehicle. Please
disregard any features and equipment described in this
manual that are not on this vehicle.
FCA US LLC reserves the right to make changes in design
and specifications, and/or make additions to or improvements to its products without imposing any obligation
upon itself to install them on products previously manufactured.
Copyright © 2018 FCA US LLC
SECTION PAGE
INTRODUCTION ...................................................................3
1
GRAPHICAL TABLE OF CONTENTS ......................................................7
2
GETTING TO KNOW YOUR VEHICLE ...................................................13
3
GETTING TO KNOW YOUR INSTRUMENT PANEL . .........................................85
4
SAFETY .........................................................................101
5
TABLE OF CONTENTS
1
2
3
4
5
STARTINGANDOPERATING.........................................................155
6
INCASEOFEMERGENCY ...........................................................181
7
SERVICING AND MAINTENANCE .....................................................209
8
TECHNICAL SPECIFICATIONS ........................................................253
9
MULTIMEDIA ....................................................................259
10
CUSTOMER ASSISTANCE ............................................................281
11
INDEX..........................................................................287
12
6
7
8
9
10
11
12
INTRODUCTION
CONTENTS
䡵 INTRODUCTION..........................4
1
䡵 WARNINGS AND CAUTIONS ................5
䡵 HOW TO USE THIS MANUAL ...............4
▫ Essential Information ......................4
▫ Symbols ...............................4
䡵 VEHICLE MODIFICATIONS/ALTERATIONS .....5
4 INTRODUCTION
INTRODUCTION
Congratulations on selecting your new FIAT 500e. Be
assured that your 500e represents an elegant marriage of
technology and Italian styling that is as good for the
environment as it is fun to drive!
This Owner’s Manual has been prepared with the assistance of service and engineering specialists to acquaint you
with the operation, understanding and maintenance of
your 500e. It is supplemented by Warranty Information,
and various customer-oriented documents. Please take the
time to read these publications carefully. Following the
instructions and recommendations in this manual will help
assure safe and enjoyable operation of your vehicle.
The enclosed Warranty Information lists the services that
FCA US LLC offers to its customers:
• The Warranty Certificate with terms and conditions for
maintaining its validity
• The range of additional services available to FCA US
LLC customers
NOTE: After reviewing the owner information, it should
be stored in the vehicle for convenient referencing and
remain with the vehicle when sold.
When it comes to service, remember that your authorized
dealer knows your vehicle best, has factory-trained technicians and genuine MOPAR® parts, and cares about your
satisfaction.
HOW TO USE THIS MANUAL
Essential Information
Consult the Table of Contents to determine which section
contains the information you desire.
Since the specification of your vehicle depends on the items
of equipment ordered, certain descriptions and illustrations may differ from your vehicle’s equipment.
The detailed index at the back of this Owner’s Manual
contains a complete listing of all subjects.
Symbols
Some vehicle components have colored labels whose symbols indicate precautions to be observed when using this
component. Refer to “Warning Lights and Messages” in
“Getting To Know Your Instrument Panel” for further
information on the symbols used in your vehicle.
WARNINGS AND CAUTIONS
This Owner’s Manual contains WARNINGS against operating procedures that could result in a collision, bodily
injury and/or death. It also contains CAUTIONS against
procedures that could result in damage to your vehicle. If
you do not read this entire Owner’s Manual, you may miss
important information. Observe all Warnings and Cautions.
VEHICLE MODIFICATIONS/ALTERATIONS
WARNING!
Any modifications or alterations to this vehicle could
seriously affect its roadworthiness and safety and may
lead to a collision resulting in serious injury or death.
INTRODUCTION 5
1
GRAPHICAL TABLE OF CONTENTS
CONTENTS
䡵 FRONT VIEW ............................8
䡵 REAR VIEW .............................9
䡵 INSTRUMENT PANEL .....................10
2
䡵 INTERIOR ..............................11
8 GRAPHICAL TABLE OF CONTENTS
FRONT VIEW
Front View
1 — Exterior Mirrors 3 — Underhood Compartment
2 — Windshield 4 — Headlights
REAR VIEW
1 — Rear Lights
2 — Rear Windshield Wiper
3 — Liftgate
GRAPHICAL TABLE OF CONTENTS 9
2
Rear View
10 GRAPHICAL TABLE OF CONTENTS
INSTRUMENT PANEL
Instrument Panel
1 — Air Vents 4 — Instrument Cluster
2 — Multifunction Lever 5 — Windshield Wiper Lever
3 — Steering Wheel 6 — Radio
INTERIOR
Interior
1 — Door Handles 4 — Climate Controls
2 — Seats 5 — Gear Selector
3 — Switch Panel
GRAPHICAL TABLE OF CONTENTS 11
2
GETTING TO KNOW YOUR VEHICLE
CONTENTS
䡵 HIGH VOLTAGE BATTERY .................16
䡵 500e ELECTRIC VEHICLE FEATURES ..........18
▫ Audible Pedestrian Warning System ..........18
▫ Single-Speed Transmission .................18
▫ Auto Park .............................18
▫ E-Park ...............................18
▫ Climate Control (HVAC System) .............19
▫ Electric Air Conditioning Compressor .........19
▫ Electric Power Steering....................19
▫ Smartphone Features (Not Available In
Canada) ..............................20
䡵 HIGH VOLTAGE CHARGING OPERATION .....22
▫ SAE J1772 Charging Inlet ..................22
▫ AC Level 1 Charging (120V, 15 Amp) .........22
▫ AC Level 2 Charging (240V, 30 Amp) .........35
3
▫ Charge Times ..........................36
䡵 KEYS .................................36
▫ Key With Remote Control..................36
䡵 IGNITION SWITCH .......................39
▫ Mechanical Ignition Switch .................39
▫ Key-In-Ignition Reminder .................41
䡵 SENTRY KEY ...........................41
▫ Key Programming ......................42
▫ Replacement Keys .......................42
▫ General Information .....................42
䡵 VEHICLE SECURITY ALARM ...............42
▫ To Arm The System .....................42
▫ To Disarm The System ....................43
14 GETTING TO KNOW YOUR VEHICLE
▫ Central Lock/Unlock (Switch Safe Lock Device) —
If Equipped............................44
䡵 DOORS ...............................45
▫ Manual Lock ...........................45
▫ Power Door Locks ......................46
䡵 SEATS ................................47
▫ Manual Adjustment Front Seats..............47
▫ Heated Seats — If Equipped ...............50
▫ Manual Folding Rear Seat..................51
䡵 HEAD RESTRAINTS ......................52
▫ Reactive Head Restraints — Front Seats ........52
▫ Rear Head Restraints .....................54
䡵 STEERING WHEEL .......................55
▫ Tilt Steering Column — If Equipped ..........55
䡵 MIRRORS ..............................56
▫ Inside Day/Night Mirror ..................56
▫ Automatic Dimming Mirror — If Equipped .....56
▫ Power Mirrors .........................57
▫ Folding Mirrors .........................57
▫ Spotter Mirror — If Equipped ...............58
▫ Heated Mirrors — If Equipped .............58
䡵 EXTERIOR LIGHTS .......................58
▫ Multifunction Lever ......................58
▫ Headlights ............................58
▫ Daytime Running Lights ..................59
▫ High Beams ...........................59
▫ Flash-To-Pass ..........................59
▫ Parking Lights .........................59
▫ Follow Me Home/Headlight Delay ...........60
▫ Fog Lights — If Equipped .................60
▫ Turn Signals ...........................60
▫ Lane Change Assist ......................61
䡵 INTERIOR LIGHTS .......................61
▫ Interior Light Timing (Center Position) ........62
▫ Interior Light Timing (On/Right Position) ......62
GETTING TO KNOW YOUR VEHICLE 15
▫ To Open ..............................76
▫ Dimmer Control ........................62
▫ Ambient Light..........................62
▫ Cargo Area Lights .......................63
䡵 WIPERS AND WASHERS ...................63
▫ Front Windshield Wiper Operation ...........63
▫ Rear Windshield Wiper ...................64
䡵 CLIMATE CONTROLS .....................65
▫ Automatic Temperature Control Overview .....66
▫ Automatic Temperature Control (ATC) ........71
▫ Operating Tips .........................72
䡵 WINDOWS .............................74
▫ Power Window Controls ..................74
▫ Auto-Down............................75
▫ Wind Buffeting .........................75
䡵 POWER SUNROOF — IF EQUIPPED ..........75
▫ To Close ..............................76
▫ Wind Buffeting .........................76
▫ Sun Shade — If Equipped .................76
▫ Pinch Protect Feature .....................77
▫ Emergency Operation.....................77
䡵 HOOD ................................78
▫ Opening .............................78
▫ Closing ...............................79
䡵 INTERNAL EQUIPMENT ...................80
▫ Storage ..............................80
▫ Cupholders ...........................80
▫ Sun Visors.............................81
▫ Electrical Power Outlets ..................82
䡵 LIFTGATE .............................84
▫ Opening .............................84
3
16 GETTING TO KNOW YOUR VEHICLE
HIGH VOLTAGE BATTERY
Your vehicle is equipped with a Lithium-ion high voltage
battery that is used to power the electric powertrain
systems and the 12 volt vehicle electrical system.
The high voltage battery is located under the vehicle. The
high voltage battery is maintenance free and designed to
last for the life of the vehicle.
NOTE: Upon exiting the vehicle, ensure the ignition is in
the off position and the key is removed from the vehicle.
High Voltage Battery and Cable Locations
1 — High Voltage Cables
2 — High Voltage Battery
Lithium-ion batteries provide the following benefits:
• Lithium-ion batteries are much lighter than other types
of rechargeable batteries of the same size.
• Lithium-ion batteries hold their charge; they only lose
approximately 3 percent of their charge per month.
• Lithium-ion batteries have no memory, which means
that you do not have to completely discharge them
before recharging, as with some other batteries.
• Lithium-ion batteries can be recharged and discharged
thousands of times.
High Voltage Battery Service Disconnect
The high voltage battery service disconnect is located
under the rear passenger seat lower cushion. If your
vehicle requires service, see an authorized dealer.
WARNING!
Never try to remove the high voltage battery service
disconnect. The high voltage battery service disconnect
is used when your vehicle requires service by a trained
technician at an authorized dealer. Failure to follow
this warning can cause severe burns or electrical shock
that may result in serious injury or death.
Disposal of the High Voltage Battery
Your vehicle’s high voltage battery is designed to last the
life of your vehicle. See an authorized dealer for information on the disposal of the battery if it should require
replacement.
GETTING TO KNOW YOUR VEHICLE 17
General Information
The vehicle is also equipped with a Battery Management
System that is designed to:
• Ensure safe operation
• Maximize driving range
• Maximize the life expectancy of the high voltage battery
NOTE:
• During vehicle start up and shut down, a clicking noise
may be heard from within the vehicle. When the ignition
key is turned to the on position, the high voltage battery
contactors inside the battery are closed to make the
stored electricity inside available for vehicle use. The
clicking noise observed is the sound of these contactors
as they open and close and is normal operation for your
500e.
• The operating temperature range of the high voltage
battery is -22 °F to 122 °F (-30 °C to 50 °C). If it is
attempted to operate the vehicle with the battery outside
of these temperature extremes it will not function.
3
18 GETTING TO KNOW YOUR VEHICLE
500e ELECTRIC VEHICLE FEATURES
Understanding the unique characteristics of your 500e will
help ensure maximum performance and the best driving
range from your vehicle.
Your 500e is equipped with two electrical systems; a 12 Volt
system that is used to power the conventional electrical
system and a high voltage system, which is used to drive
the wheels through a single-speed transmission as well as
other high voltage system components.
Your 500e operates differently then a traditional vehicle or
Hybrid vehicle. Here are some of the main differences:
Audible Pedestrian Warning System
Your vehicle is equipped with an Audible Pedestrian
Warning System. The Audible Pedestrian Warning System
uses distinct sounds to alert pedestrians that your vehicle is
approaching.
The audible warning system uses an in-car sound synthesizer with a speaker located in the underhood compartment. The warning system is automatically activated when
selecting DRIVE or REVERSE.
In DRIVE range, the system will remain active until the
vehicle reaches a speed of approximately 22 mph
(35.5 km/h). At approximately 22 mph (35.5 km/h), the
warning system is deactivated and will automatically be
active when the vehicle returns to approximately 20 mph
(32 km/h).
Single-Speed Transmission
Instead of a traditional transmission, your vehicle is
equipped with a single-speed transmission to transfer the
torque from the E-Drive motor to the drive wheels. This
transmission requires no maintenance and is designed to
operate for the life of the vehicle.
Auto Park
Auto Park will automatically place the transmission into
PARK if there is an indication that the driver may leave the
vehicle while still in the DRIVE, NEUTRAL or REVERSE
gear. Refer to “Single-Speed Transmission” in “Starting
And Operating” in your Owner’s Manual for further
information.
E-Park
The parking pawl is traditionally located inside an automatic transmission and activated when the vehicle is
placed in the PARK position.
E-Park is activated when the driver pushes the PARK
button. An electric motor activates the parking pawl and
locks the single-speed transmission when the vehicle is
placed into PARK. This will prevent any unwanted movement of the vehicle.
NOTE: The engagement of the E-Park can be heard when
there is no noise in the interior of the vehicle, this is a
normal condition.
Climate Control (HVAC System)
Your 500e is equipped with an Automatic Temperature
Control (ATC) HVAC system. This HVAC system utilizes a
humidity sensor, cabin sensor, and ambient temperature
sensor to choose operation mode and control cabin comfort. These components allow the controller to operate the
HVAC system in a very efficient manner to maximize
driving range.
Your 500e also uses an electric air heater to provide heat to
the cabin.
GETTING TO KNOW YOUR VEHICLE 19
Electric Air Conditioning Compressor
Your 500e uses an electric air conditioning compressor. The
air conditioning compressor is powered by the high voltage battery system and is used to cool the vehicle occupants and the high voltage battery while the vehicle is
being driven or when it is being charged.
The high voltage battery may require cooling to keep the
vehicle running. The air conditioning compressor activates
without any input from the occupant.
NOTE: The AC system helps cool the high voltage battery.
If the air conditioning system should require service, see an
authorized dealer as soon as possible.
Electric Power Steering
Your vehicle is equipped with an Electric Power Steering
(EPS) system. The power steering system requires no
maintenance and operates without the use of power steering fluid.
3
20 GETTING TO KNOW YOUR VEHICLE
Smartphone Features (Not Available In Canada)
With the Uconnect app, you can monitor the state of charge
of the high voltage battery or initiate charging from your
phone. You can also turn on your vehicle’s climate control
system remotely. The app provides the following features:
• Monitor battery charge level
• Display available driving distance
• Check charging status
• Remotely activate vehicle climate control system
• Unlock and lock doors
• Assist with locating your vehicle
• Locate charging stations
• Send a point-of-interest to your vehicle’s navigation
system
• Schedule a charge
• View energy consumed
• Notifications for charging and preconditioning events
How do I use the smartphone app?
From a mobile device or computer, visit
www.FIATaccess.com
Registration Website
Once in the registration website, you will need to enter
your vehicle’s VIN and Connectivity ID. The connectivity
ID is found in the vehicle’s instrument cluster. To locate the
connectivity ID follow the steps below:
1. Push the menu button on the instrument cluster.
2. Choose “Settings” and scroll down to the “Connectivity
ID.”
3. Select “Connectivity ID.”
After obtaining the connectivity ID and VIN number
return to the vehicle registration website and perform the
following:
1. After entering the VIN (Vehicle Identification Number),
Connectivity ID and your email address, click “submit.”
2. You will now be asked to fill in your contact information
and a user name and password.
3. Once finished with registration you will be directed to
your 500e owner’s site.
4. From your smartphone, search for and download the
Uconnect App from the App Store (Apple iPhone) or
Google Play (Android mobile device).
5. To log in, use the username and password you used
during registration.
GETTING TO KNOW YOUR VEHICLE 21
NOTE: You must register with Uconnect Access to use the
services. Uconnect Access services are operable only for
36–months beginning on the date of the retail sale of the
500e. At the end of the 36–month operability period, the
services will be deactivated and will become inoperable,
and the services will be unavailable. The 36–month operability period cannot be extended, renewed or restarted
under any circumstances. Services can only be used where
3G cellular coverage is available, visit DriveUconnect.com
to view the coverage map.
Need help with registration?
Please call the Uconnect Call Center Toll Free number
below:1-855-261-5364
3
22 GETTING TO KNOW YOUR VEHICLE
HIGH VOLTAGE CHARGING OPERATION
SAE J1772 Charging Inlet
Your vehicle uses an industry standard SAE J1772 charge
inlet (vehicle charge inlet) for both AC Level 1 (120V) and
AC Level 2 (240V) charging.
SAE J1772 Charge Receptacle
NOTE: The charge inlet door locks and unlocks with the
vehicle doors.
AC Level 1 Charging (120V, 15 Amp)
Your vehicle is equipped with a 120 Volt AC, SAE J1772
Level 1 Electric Vehicle Supply Equipment (EVSE), also
referred to as a charging cordset. AC Level 1 charging
requires a conventional NEMA 5-15 120 Volt AC grounded
wall receptacle along with the charging cordset provided
with the vehicle.
Charging Cord Set
WARNING!
Shock, fire, property damage, or personal injury may
occur if the Portable EVSE Cordset is not used properly. There are no serviceable parts contained in the
Portable EVSE Cordset. Any attempt to service it may
result in shock, fire, property damage, or personal
injury.
To access the charging cordset, remove the Level 1 EVSE
from its storage bin by lifting the rear cargo cover.
GETTING TO KNOW YOUR VEHICLE 23
NOTE: The charging cordset is used for AC Level 1
charging only.
3
EVSE Rear Cargo Location
24 GETTING TO KNOW YOUR VEHICLE
EVSE Charging Cordset
The EVSE charging cordset is compliant with SAE J1772,
and applicable for use with vehicles fitted with the standard SAE J1772 charge inlets. The EVSE includes:
• An AC Power Cord with NEMA 5–15p, Right Angle
plug
• An indoor/outdoor charge cable, EV- rated
• A Charge Connector
• A NEMA 6 rated enclosure with a Charge Current
Interrupt Device (CCID) with status indicator display
Charging Cord Set
1 — Charge Connector
2 — Status Indicator Display
3 — Charging Cord Set Enclosure
4—ChargeCable
5 — AC Plug
Charging Cordset Operation
1. Plug the AC plug of the charging cordset into a 15A, or
20A, 120VAC, 60Hz, grounded wall receptacle. Do not
use an extension cord, outlet/plug adapter, or a worn
outlet. The charging cordset will not operate safely
unless it is plugged directly into the wall receptacle.
AC Plug And Wall Receptacle
GETTING TO KNOW YOUR VEHICLE 25
WARNING!
Improper connection of the equipment-grounding conductor could result in a risk of electric shock. Check
with a qualified electrician or serviceman if you are in
doubt as to whether the wall receptacle is properly
grounded. Do not modify the plug provided with the
product – if it does not fit the outlet, you must have a
proper outlet installed by a qualified electrician.
3
26 GETTING TO KNOW YOUR VEHICLE
2. Check to see if the charging cordset is ready to charge by
reviewing the indicator lights. After a brief self-check,
where the indicator light will flash, a green AC indicator
light and two green charge rate indicator lights indicate
that the cordset is ready for use.
Cordset Indicator Lights
1 — AC Power Indicator Light
2 — Fault Indicator Light
3 — Charge Rate Indicator
Lights
3. If the charging cordset is ready to charge, ensure the
vehicle is in PARK, and then connect the charge connector to the vehicle’s charge inlet. You will hear a “click”
when the charge connector is inserted correctly and
coupled with the vehicle’s charge inlet.
Inserting The Charge Connector Into The Vehicle Charge
Inlet
4. When the vehicle commences charging, the Charge Rate
Indicator Lights will cycle from left to right, and then
both turn off. This pattern will repeat while the vehicle
is charging. The lights are illuminated at the rate of
approximately one cycle per second.
NOTE: The vehicle should start charging automatically. If
not, please check the following:
• Charging Cordset - The charging cordset status indicators illuminate green or red to identify the charging
cordset status. Refer to “Troubleshooting Using The
Status Indicator Display” in this section for further
information on the charging cordset status.
• Wall Receptacle – Check whether the wall receptacle is
functional (no power outage) and/or plug the charging cordset into a different wall receptacle.
• Charging Schedule – Check whether or not the charging schedules have been enabled. If enabled, check
that you are within the scheduled time and date. If a
charging schedule has been enabled and you are
outside the time and date, you may override the
schedule for this charging event by plugging in the
charge connector, unplugging it, and then plugging it
back into the vehicle charge inlet. Complete the double
plug sequence within ten seconds for it to override the
set schedule.
GETTING TO KNOW YOUR VEHICLE 27
5. To stop the charging process, disconnect the vehicle side
connector first and then the charging cordset from the
wall receptacle. To disengage the vehicle coupler, push
the button on the charge connector (1) before removing
the connector from the vehicle charge inlet (2).
Removing The Charge Connector From The Vehicle
Charge Inlet
6. Close the inlet door.
NOTE: It is good practice to keep the ignition in the OFF
position while conducting Level 1 Charging. This minimizes any additional vehicle loads the EVSE has to support
which extend the charging time.
3
28 GETTING TO KNOW YOUR VEHICLE
Troubleshooting Using The Status Indicator Display
If the vehicle is not charging properly, consult the status
indicator lights.
The AC Power Indicator displays the status and safety of
the input power. If this indicator is green, the power is
within acceptable limits to charge the vehicle. If only the
AC Power Indicator is flashing red, then there is a problem
with the AC power at the electrical outlet. If the AC Power
Indicator does not return to green, then the outlet should
be inspected by a licensed electrician to ensure the voltage,
frequency, and grounding are complaint to national and
local electrical codes and ordinances. It may be possible to
attempt charging from a different outlet.
The Fault Indicator displays the status of the Portable
EVSE Cordset and the vehicle connection. The Portable
EVSE Cordset will not allow charging while the fault
indicator is red. If it is off, the Portable EVSE Cordset has
not detected any internal faults, or faults with the vehicle
connection. If the Fault Indicator is flashing red, there is a
fault detected either with the Portable EVSE Cordset,
electronics, or with the vehicle connection. The Portable
EVSE Cordset may attempt to retry to provide current to
the vehicle if the fault is cleared. If the Fault Indicator does
not attempt to provide charge to the vehicle, the charge
connector will need to be removed from the vehicle to clear
the fault.
The fault code list in the table below provides a reference
for the important faults that are detected by the Portable
EVSE Cordset. When a fault is detected, the AC Power
Indicator, the Fault Indicator, or both the AC Power and
Fault Indicators will flash red. If only the AC Power
Indicator is red, there is a problem on the AC Power side of
the unit. If only the Fault Indicator is flashing red, there is
a problem internal to the unit or with the vehicle. If both
the AC Power and Fault Indicators are flashing red, an over
temperature condition is detected at either the AC plug or
within the enclosure. Additional information about the
faults is provided by a fault code that is displayed on the
two green Charge Rate Indicators. The fault code consists
of four digits, each with a value of 1 or 2. The value of a
digit is the number of indicators illuminated for that part of
the sequence. For example, fault code (1, 2, 1, 1) will
display the following sequence: One indicator will illuminate for (0.3 seconds), then two indicators will illuminate,
then one indicator, and finally one indicator will illuminate. After all four fault code digits have been displayed,
the indicators will remain off for one second before repeating the sequence.
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