Fiat 500e 2015 Owner's Manual
OWNER’S MANUAL
2015
FIAT 500e
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VEHICLES SOLD IN CANADA
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With respect to any Vehicles Sold in Canada, the name FCA
US LLC shall be deemed to be deleted and the name FCA
Canada Inc. used in substitution therefore.
DRIVING AND ALCOHOL
Drunken driving is one of the most frequent causes of
accidents.
Your driving ability can be seriously impaired with blood
alcohol levels far below the legal minimum. If you are
drinking, don’t drive. Ride with a designated nondrinking driver, call a cab, a friend, or use public transportation.
This manual illustrates and describes the operation of
features and equipment that are either standard or optional on this vehicle. This manual may also include a
description of features and equipment that are no longer
available or were not ordered on this vehicle. Please
disregard any features and equipment described in this
manual that are not on this vehicle.
FCA US LLC reserves the right to make changes in design
and specifications, and/or make additions to or improvements to its products without imposing any obligation
upon itself to install them on products previously manufactured.
WARNING!
Driving after drinking can lead to an accident.
Your perceptions are less sharp, your reflexes are
slower, and your judgment is impaired when you
have been drinking. Never drink and then drive.
FIAT is a registered trademark of Fiat Group Marketing &
Corporate Communication S.p.A., used under license
by FCA US LLC.
Copyright © 2015 FCA US LLC
SECTION PAGE
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INTRODUCTION . ..............................................................3
1
THINGS TO KNOW BEFORE STARTING YOUR VEHICLE ..................................9
2
UNDERSTANDING THE FEATURES OF YOUR VEHICLE ..................................99
3
UNDERSTANDING YOUR INSTRUMENT PANEL ......................................153
4
STARTING AND OPERATING . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 211
5
TABLE OF CONTENTS
1
2
3
4
5
WHAT TO DO IN EMERGENCIES . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 275
6
MAINTAINING YOUR VEHICLE . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 297
7
MAINTENANCE SCHEDULES ....................................................339
8
IF YOU NEED CONSUMER ASSISTANCE ............................................345
9
INDEX . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 355
10
6
7
8
9
10
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INTRODUCTION
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CONTENTS
! INTRODUCTION ........................4
1
! VEHICLE IDENTIFICATION NUMBER ........7
! HOW TO USE THIS MANUAL ..............5
! WARNINGS AND CAUTIONS ..............7
! VEHICLE MODIFICATIONS/ALTERATIONS ....8
4INTRODUCTION
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INTRODUCTION
Congratulations on selecting your new FIAT 500e. Be
assured that your 500e represents an elegant marriage of
technology and Italian styling that is as good for the
environment as is fun to drive!
This Owner’s Manual has been prepared with the assistance of service and engineering specialists to acquaint
you with the operation, understanding and maintenance
of your 500e. It is supplemented by Warranty Information, and various customer-oriented documents. Please
take the time to read these publications carefully. Following the instructions and recommendations in this manual
will help assure safe and enjoyable operation of your
vehicle.
The enclosed Warranty Information lists the services that
FIAT Chrysler Automobiles offers to its customers:
• The Warranty Certificate with terms and conditions for
maintaining its validity
• The range of additional services available to FIAT
Chrysler Automobiles customers
NOTE: After reviewing the owner information, it
should be stored in the vehicle for convenient referencing and remain with the vehicle when sold.
When it comes to service, remember that your authorized
dealer knows your vehicle best, has factory-trained technicians and genuine parts, and cares about your satisfaction.
HOW TO USE THIS MANUAL
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Consult the Table of Contents to determine which section
contains the information you desire.
Since the specification of your vehicle depends on the
items of equipment ordered, certain descriptions and
illustrations may differ from your vehicle’s equipment.
The detailed index at the back of this Owner’s Manual
contains a complete listing of all subjects.
Consult the following table for a description of the
symbols that may be used on your vehicle or throughout
this Owner’s Manual:
INTRODUCTION 5
1
6INTRODUCTION
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WARNINGS AND CAUTIONS
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This Owner’s Manual contains WARNINGS against
operating procedures that could result in a collision or
bodily injury. It also contains CAUTIONS against procedures that could result in damage to your vehicle. If you
do not read this entire Owner’s Manual, you may miss
important information. Observe all Warnings and Cautions.
VEHICLE IDENTIFICATION NUMBER
The Vehicle Identification Number (VIN) is found on the
left front corner of the instrument panel, visible through
the windshield. This number also appears engraved on
the right front door sill under the sill scuff plate, on an
adhesive label applied to the right door opening on the
B-Pillar, on the vehicle registration and title.
INTRODUCTION 7
1
Vehicle Identification Number
8INTRODUCTION
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Stamped VIN Location
NOTE: It is illegal to remove or alter the VIN.
VEHICLE MODIFICATIONS/ALTERATIONS
WARNING!
Any modifications or alterations to this vehicle could
seriously affect its roadworthiness and safety and
may lead to a collision resulting in serious injury or
death.
THINGS TO KNOW BEFORE STARTING YOUR VEHICLE
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CONTENTS
! IMPORTANT VEHICLE INFORMATION .......12
▫ Smartphone Features ....................16
2
▫ High Voltage Battery ....................12
! 500e ELECTRIC VEHICLE FEATURES .........14
▫ Audible Pedestrian Warning System .........14
▫ Single-Speed Transmission ................15
▫ Auto Park............................15
▫ E-Park ..............................15
▫ Climate Control (HVAC System) ............16
▫ Electric Air Conditioning Compressor ........16
▫ Electric Power Steering ..................16
! ELECTRIC SYSTEM OPERATION ............20
▫ Level 1 Charging (120V — Requires NEMA 5–15
Outlet) ..............................20
▫ Level 2 Charging (240V — Requires A 40 Amp
Circuit Breaker Or Greater) ...............20
▫ Charge Times .........................21
▫ Vehicle Charge Cord ....................21
▫ EVSE Operation And Status Information ......23
▫ Charging The High Voltage Battery..........25
10 THINGS TO KNOW BEFORE STARTING YOUR VEHICLE
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▫ Vehicle Charge Indicators.................28
▫ Transmitter Battery Replacement ...........38
! A WORD ABOUT YOUR KEYS .............32
▫ Ignition Key Removal ...................32
▫ Locking Doors With A Key................34
▫ Key-In-Ignition Reminder ................34
! SENTRY KEY® .........................34
▫ Replacement Keys .....................35
▫ General Information ....................36
! REMOTE KEYLESS ENTRY (RKE) — IF
EQUIPPED ............................36
▫ To Unlock The Doors And Liftgate ..........37
▫ Remote Key Unlock, Driver Door/All Doors
1st Press . . . . . . . . . . . . . . . . . . . . . . . . . . . .37
▫ To Lock The Doors And Liftgate ............37
▫ General Information ....................40
! DOOR LOCKS .........................40
▫ Power Door Locks — If Equipped ..........42
▫ Auto Door Locks ......................43
! POWER WINDOWS .....................44
▫ Power Window Switches .................44
▫ Auto-Down ..........................45
▫ Wind Buffeting .......................45
! LIFTGATE ............................45
! OCCUPANT RESTRAINT SYSTEMS ..........46
▫ Important Safety Precautions ..............46
▫ Seat Belt Systems ......................48
▫ Supplemental Restraint System (SRS) ........59
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▫ Child Restraints .......................75
▫ Transporting Pets ......................95
! SAFETY TIPS ..........................95
▫ Transporting Passengers..................95
THINGS TO KNOW BEFORE STARTING YOUR VEHICLE 11
▫ Safety Checks You Should Make Inside The
Vehicle .............................96
▫ Periodic Safety Checks You Should Make
Outside The Vehicle ....................98
2
12 THINGS TO KNOW BEFORE STARTING YOUR VEHICLE
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IMPORTANT VEHICLE INFORMATION
Your 500e operates entirely on electricity stored in the
high voltage battery. Unlike a conventional vehicle or
Hybrid there is no internal combustion engine. Battery
Electric Vehicles have unique operating characteristics
that you should become familiar with to ensure you are
getting the optimal performance from your vehicle.
High Voltage Battery
Your vehicle is equipped with a Lithium-ion high voltage
battery that is used to power the electric powertrain
systems and the 12 volt vehicle electrical system.
The high voltage battery is located under the vehicle. The
high voltage battery is maintenance free and designed to
last for the life of the vehicle.
1 — High Voltage Cables
2 — High Voltage Battery
Lithium-ion batteries provide the following benefits:
• Lithium-ion batteries are much lighter than other
types of rechargeable batteries of the same size.
• Lithium-ion batteries hold their charge; they only lose
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approximately 3 percent of their charge per month.
• Lithium-ion batteries have no memory, which means
that you do not have to completely discharge them
before recharging, as with some other batteries.
• Lithium-ion batteries can be recharged and discharged
thousands of times.
High Voltage Battery Service Disconnect
The high voltage battery service disconnect is located
under the rear passenger seat lower cushion. If your
vehicle requires, service see your authorized dealer.
WARNING!
Never try to remove the high voltage service disconnect. The high voltage service disconnect is used
(Continued)
THINGS TO KNOW BEFORE STARTING YOUR VEHICLE 13
WARNING! (Continued)
when your vehicle requires service by a trained
technician at an authorized dealer. Failure to follow
this warning can cause severe burns or electrical
shock that may result in serious injury or death.
Disposal of the High Voltage Battery
Your vehicle’s high voltage battery is designed to last the
life of your vehicle. See your authorized dealer for
information on the disposal of the battery if it should
require replacement.
General Information
The vehicle is also equipped with a Battery Management
System that is designed to:
• Ensure safe operation
• Maximize driving range
Maximize the life expectancy of the high voltage battery
•
2
14 THINGS TO KNOW BEFORE STARTING YOUR VEHICLE
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NOTE:
• During vehicle start up and shut down a clicking noise
may be heard from within the vehicle. When the
ignition key is turned to the on position, the high
voltage battery contactors inside the battery are closed
to make the stored electricity inside available for
vehicle use. The clicking noise observed is the sound of
these contactors as they open and close and is normal
operation for your 500e.
• The operating temperature range of the high voltage
battery is -22 °F to 122 °F (-30 °C to 50 °C). If it is
attempted to operate the vehicle with the battery
outside of these temperature extremes it will not
function.
500e ELECTRIC VEHICLE FEATURES
Understanding the unique characteristics of your 500e
will help ensure maximum performance and the best
driving range from your vehicle.
Your 500e is equipped with two electrical systems; a 12
Volt system that is used to power the conventional
electrical system and a high voltage system, which is
used to drive the wheels through a single-speed transmission as well as other high voltage system components.
Your 500e operates differently then a traditional vehicle
or Hybrid vehicle. Here are some of the main differences:
Audible Pedestrian Warning System
Your vehicle is equipped with an Audible Pedestrian
Warning System. The Audible Pedestrian Warning System uses distinct sounds to alert pedestrians that your
vehicle is approaching.
The audible warning system uses an in-car sound syn-
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thesizer with a speaker located in the underhood compartment. The warning system is automatically activated
when selecting DRIVE or REVERSE.
In DRIVE range, the system will remain active until the
vehicle reaches a speed of approximately 22 mph
(35.5 km/h). At approximately 22 mph (35.5 km/h) the
warning system is deactivated and will automatically be
active when the vehicle returns to approximately 20 mph
(32 km/h).
Single-Speed Transmission
Instead of a traditional transmission, your vehicle is
equipped with a single-speed transmission to transfer the
torque from the E-Drive motor to the drive wheels. This
transmission requires no maintenance and is designed to
operate for the life of the vehicle.
THINGS TO KNOW BEFORE STARTING YOUR VEHICLE 15
Auto Park
Auto Park will automatically place the transmission into
PARK if there is an indication that the driver may leave
the vehicle while still in the DRIVE, NEUTRAL or
REVERSE gear. Refer to “Single-Speed Transmission” in
“Starting And Operating” for further information.
E-Park
The parking pawl is traditionally located inside an automatic transmission and activated when the vehicle is
placed in the PARK position.
E-Park is activated when the driver pushes the PARK
button. An electric motor activates the parking pawl and
locks the single-speed transmission when the vehicle is
placed into PARK. This will prevent any unwanted
movement of the vehicle.
NOTE: The engagement of the E-Park can be heard when
there is no noise in the interior of the vehicle, this is a
normal condition.
2
16 THINGS TO KNOW BEFORE STARTING YOUR VEHICLE
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Climate Control (HVAC System)
Your 500e is equipped with an Automatic Temperature
Control (ATC) HVAC system. This HVAC system utilizes
a humidity sensor, cabin sensor, and ambient temperature sensor to choose operation mode and control cabin
comfort. These components allow the controller to operate the HVAC system in a very efficient manner to
maximize driving range.
Your 500e also uses an electric air heater to provide heat
to the cabin.
Electric Air Conditioning Compressor
Your 500e uses an electric air conditioning compressor.
The air conditioning compressor is powered by the high
voltage battery system and is used to cool the vehicle
occupants and the high voltage battery while the vehicle
is being driven or when it is being charged.
The high voltage battery may require cooling to keep the
vehicle running. The air conditioning compressor will
activate without any input from the occupant.
NOTE: The AC system helps cool the high voltage
battery. If the air conditioning system should require
service see your authorized dealer as soon as possible.
Electric Power Steering
Your vehicle is equipped with an Electric Power Steering
(EPS) system. The power steering system requires no
maintenance and operates without the use of power
steering fluid.
Smartphone Features
With the “FIAT Access” smartphone app, you can monitor the state of charge of the high voltage battery or
initiate charging from your phone. You can also turn on
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your car’s climate control system remotely. The smartphone app provides the following features:
• Monitor battery charge level
• Display available driving distance
• Check charging status
• Remotely activate vehicle climate control system
• Unlock and lock doors
• Assist with locating your vehicle
• Locate charging stations
• Send a point-of-interest to your vehicle
THINGS TO KNOW BEFORE STARTING YOUR VEHICLE 17
How do I get the “FIAT Access” smartphone App?
Visit the 500e registration website:
https://www.fiataccess.com/500eSubscribe
2
• Schedule a charge
• View energy consumed
• Notifications for charging and preconditioning events
Registration Website
Once in the registration website, you will need to enter
your vehicle’s VIN and Connectivity ID. The connectivity
18 THINGS TO KNOW BEFORE STARTING YOUR VEHICLE
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ID is found in the vehicle’s instrument cluster. To locate
the connectivity ID follow the steps below:
1. Press the menu button on the instrument cluster.
Menu Button
2. Choose “Settings” and scroll down to the “Connectiv-
ity ID.”
Connectivity ID
3. Select “Connectivity ID.”
Connectivity ID
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After obtaining the connectivity ID and VIN number
return to the vehicle registration website and perform the
following:
1. After entering the VIN (Vehicle Identification Num-
ber), Connectivity ID and your email address, click
“submit.”
THINGS TO KNOW BEFORE STARTING YOUR VEHICLE 19
2. You will now be asked to fill in your contact information and a user name and password.
3. Once finished with registration you will be directed to
your 500e owner’s site.
4. From the owner’s site you will be able to download
the 500e mobile application and learn how to use your
connected features.
5. Use your owner’s site username and password for
logging into the mobile application.
NOTE: Your smartphone must have a valid data connection to use the 500e mobile application.
Need help with registration?
Please call the 500e Call Center Toll Free number below:
(855) 261-5364
2
20 THINGS TO KNOW BEFORE STARTING YOUR VEHICLE
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ELECTRIC SYSTEM OPERATION
Level 1 Charging
(120V — Requires NEMA 5–15 Outlet)
Level 1 charging is done by using a conventional 120 Volt
AC grounded receptacle along with the NEMA 5–15
Electric Vehicle Supply Equipment (EVSE) that comes
standard with your vehicle. Refer to “Vehicle Charging
Cord” for further information.
Level 2 Charging (240V — Requires A 40 Amp Circuit Breaker Or Greater)
Level 2 charging is accomplished by using 240V permanently mounted EVSEs and is the preferred method for
charging your vehicle.
A Level 2 charging station can be installed at your
residence. The Level 2 unit and installation service is
available for purchase at your authorized dealer.
Level 2 Charging Station
Charge Times
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The following factors determine the time it takes to
charge the high voltage battery:
• The high voltage battery’s current state of charge
• What level EVSE is being used (Level 1 – 120V or Level
2 – 240V)
• Ambient temperature
NOTE:
• The charging times are estimates based on a com-
pletely discharged high voltage battery.
• Charging times will vary based on the age, condition,
state of charge and temperature of the high voltage
battery.
THINGS TO KNOW BEFORE STARTING YOUR VEHICLE 21
Type of Charge Estimated Charge Time
Level 1 (120V/15A) Approximately 23 hours
Level 2 (240V/30A) Approximately 4 hours
Vehicle Charge Cord
Your vehicle comes equipped with a standard AC 120V
NEMA 5-15 Electric Vehicle Supply Equipment (EVSE)
also referred to as a charge cord.
The EVSE plugs into any standard AC grounded outlet
and is used to charge the high voltage battery. To access
the charge cord, lift the rear cargo cover and remove the
charging cord from the storage bin.
2
22 THINGS TO KNOW BEFORE STARTING YOUR VEHICLE
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EVSE Location
NOTE: The EVSE charge cord is used for Level 1
charging only.
SAE J1772 Charge Receptacle
Your vehicle uses an industry standard SAE J1772 charge
receptacle (vehicle’s inlet) for both AC Level 1 (120V) and
AC Level 2 (240V) charging.
SAE J1772 Charge Receptacle
NOTE: The charge receptacle door locks and unlocks
with the vehicle doors.
EVSE Operation And Status Information
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EVSE Status Indicators
Indicator Description
1 — AC Indicator
LED
Green indicates READY
RED Indicates a fault
THINGS TO KNOW BEFORE STARTING YOUR VEHICLE 23
Indicator Description
2 — Fault Indicator
LED
3 — Charge Level
Indicator LED’s
Green indicates READY
RED indicates a fault
All ON indicates system ready
and not charging
LED’s turning on and off in
sequence indicates vehicle
charging
When the EVSE is first plugged in it will go through an
initialization and self test. For the first three seconds after
plugging in your EVSE all the LED’s will remain off.
After approximately three seconds the EVSE performs an
internal self test and Ground Continuity Test. This process takes approximately six seconds.
During the internal self test the unit turns on one Charge
Level Indicator LED every 1.5 seconds until all the
Charge Level Indicator LED’s are illuminated.
2
24 THINGS TO KNOW BEFORE STARTING YOUR VEHICLE
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AC
LED
Fault
Indicator
LED
Charge Level Indicator
LED’s
•••ooo1.5
••••o o 3.0
•••••o 4.5
••••••6.0
If the self test is successful the AC LED, the Fault
Indicator LED and the four Charge Level LED’s will turn
solid green.
The EVSE LED’s will be used to indicate the vehicle’s
connection status if no faults are found during the self
test.
Time
sec
sec
sec
sec
AC LED
Fault
Indicator
LED
Charge Level Indicator
LED’s
••••••
After the EVSE is connected to the vehicle’s charge inlet
the EVSE will continue to illuminate all LED’s green.
Once the vehicle begins charging the EVSE Charge level
LED’s will illuminate in order from left to right, then shut
off. This pattern will repeat as long as the EVSE remains
connected to AC power and the vehicle is actively
charging. Completion of charge will result in illuminating all LED’s green. If the vehicle stops charging, the LED
pattern will stop.
The LED’s are illuminated and turn off at the rate of one
change per second and the battery is charging.
AC
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LED
Fault
Indicator
LED
Charge Level Indicator
LED’s
•••ooo1.0
••••o o 2.0
•••••o 3.0
••••••4.0
Refer to the Level 1 User Manual for any additional
information on its use or operation.
Charging The High Voltage Battery
1. Put the vehicle in PARK.
2. Turn the ignition to the OFF position.
Time
sec
sec
sec
sec
THINGS TO KNOW BEFORE STARTING YOUR VEHICLE 25
3. Remove the Level 1 EVSE from its storage bin by
lifting the rear cargo cover.
2
EVSE Location
4. Uncoil the entire length of the EVSE (charge cord).
26 THINGS TO KNOW BEFORE STARTING YOUR VEHICLE
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5. Plug the EVSE into a standard 120V AC outlet that is
properly grounded. It is recommended that the EVSE
is connected to an AC outlet on a circuit which is not
electrically loaded by other devices. Extension cords
may not be used.
NOTE: All of the EVSE LED’s illuminate green.
6. Open the charge receptacle door.
NOTE: The charge receptacle door is locked whenever
the vehicle is locked. Unlock the doors to unlock the
charge receptacle door for charging.
7. Plug the EVSE into the charge receptacle. Push the
EVSE in firmly until it is completely engaged (if not
completely engaged the vehicle may not charge).
EVSE Charge Coupler
NOTE:
• The vehicle will initiate the charging cycle automatically when all the conditions are satisfied.
• The vehicle charge indicator will show the pattern
for charging.
Charge Indicator Charge Receptacle Door
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8. When charging is complete, or the vehicle needs to be
unplugged, remove the EVSE by pushing the button
on the charge connector and pull firmly to remove it
from the charge receptacle.
9. Close the charge receptacle door.
THINGS TO KNOW BEFORE STARTING YOUR VEHICLE 27
2
NOTE:
• In the event of an error in the charging process, the AC
power to the vehicle will stop and a red indicator will
illuminate on the EVSE.
• Keep the door for the charge receptacle closed when
not in use.
28 THINGS TO KNOW BEFORE STARTING YOUR VEHICLE
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Vehicle Charge Indicators
Instrument Cluster High Voltage Battery Gauge
There is a battery gauge indicator located on the instrument cluster. The battery gauge will display, with progressive color indication, the current state of charge for
the high voltage battery; with the percentage value
located at the bottom of the gauge.
High Voltage Battery Gauge
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