Fiat 500e (2013) Owner's Manual
2013
FIAT 500e
OWNER’S MANUAL
2013
FIAT 500e
OWNER’S MANUAL
2013
OWNER’S MANUAL
FIAT 500e
VEHICLES SOLD IN CANADA
INSTALLATION OF RADIO TRANSMITTING
EQUIPMENT
Special design considerations are incorporated into this
vehicle’s electronic system to provide immunity to radio
frequency signals. Mobile two-way radios and telephone
equipment must be installed properly by trained person-
nel. The following must be observed during installation.
The positive power connection should be made directly
to the battery and fused as close to the battery as possible.
The negative power connection should be made to body
sheet metal adjacent to the negative battery connection.
This connection should not be fused.
Antennas for two-way radios should be mounted on the
roof or the rear area of the vehicle. Care should be used
in mounting antennas with magnet bases. Magnets may
affect the accuracy or operation of the compass on
vehicles so equipped.
The antenna cable should be as short as practical and
routed away from the vehicle wiring when possible. Use
only fully shielded coaxial cable.
Carefully match the antenna and cable to the radio to
ensure a low Standing Wave Ratio (SWR).
Mobile radio equipment with output power greater than
normal may require special precautions.
All installations should be checked for possible interfer-
ence between the communications equipment and the
vehicle’s electronic systems.
With respect to any Vehicles Sold in Canada, the name
Chrysler Group LLC shall be deemed to be deleted and the
name Chrysler Canada Inc. used in substitution therefore.
DRIVING AND ALCOHOL
Drunken driving is one of the most frequent causes of
accidents.
Your driving ability can be seriously impaired with blood
alcohol levels far below the legal minimum. If you are drinking, don’t drive. Ride with a designated non-drinking driver,
call a cab, a friend, or use public transportation.
Driving after drinking can lead to an accident. Your
perceptions are less sharp, your reflexes are slower,
and your judgment is impaired when you have been
drinking. Never drink and then drive.
WARNING!
This manual illustrates and describes the operation of features and equipment that are either standard or optional on
this vehicle. This manual may also include a description of
features and equipment that are no longer available or were
not ordered on this vehicle. Please disregard any features
and equipment described in this manual that are not on this
vehicle.
Chrysler Group LLC reserves the right to make changes in
design and specifications, and/or make additions to or
improvements to its products without imposing any obligation upon itself to install them on products previously manufactured.
FIAT is a registered trademark of Fiat Group Marketing &
Corporate Communication S.p.A., used under license by
Chrysler Group LLC.
Copyright © 2012 Chrysler Group LLC
SECTION PAGE
TABLE OF CONTENTS
1
INTRODUCTION .............................................................3
2
THINGS TO KNOW BEFORE STARTING YOUR VEHICLE .............................9
3
UNDERSTANDING THE FEATURES OF YOUR VEHICLE .............................99
4
UNDERSTANDING YOUR INSTRUMENT PANEL ..................................151
5
STARTING AND OPERATING .................................................207
6
WHAT TO DO IN EMERGENCIES ..............................................263
7
MAINTAINING YOUR VEHICLE ...............................................281
8
MAINTENANCE SCHEDULES .................................................317
9
IF YOU NEED CONSUMER ASSISTANCE ........................................323
10
INDEX ....................................................................333
1
2
3
4
5
6
7
8
9
10
INTRODUCTION
CONTENTS
䡵 INTRODUCTION ........................4
1
䡵 VEHICLE IDENTIFICATION NUMBER ........7
䡵 HOW TO USE THIS MANUAL ..............5
䡵 WARNINGS AND CAUTIONS ..............7
䡵 VEHICLE MODIFICATIONS/ALTERATIONS ....8
4 INTRODUCTION
INTRODUCTION
Congratulations on selecting your new FIAT 500e. Be
assured that your 500e represents an elegant marriage of
technology and Italian styling that is as good for the
environment as is fun to drive!
This Owner’s Manual has been prepared with the assistance of service and engineering specialists to acquaint
you with the operation, understanding and maintenance
of your 500e. It is supplemented by Warranty Information, and various customer-oriented documents. Please
take the time to read these publications carefully. Following the instructions and recommendations in this manual
will help assure safe and enjoyable operation of your
vehicle.
The enclosed Warranty Information lists the services that
FIAT Group Automobiles offers to its customers:
• the Warranty Certificate with terms and conditions for
maintaining its validity
the range of additional services available to FIAT Group
•
Automobiles customers
NOTE: After reviewing the owner information, it
should be stored in the vehicle for convenient referencing and remain with the vehicle when sold.
When it comes to service, remember that your authorized
studio knows your vehicle best, has factory-trained technicians and genuine parts, and cares about your satisfaction.
HOW TO USE THIS MANUAL
Consult the Table of Contents to determine which section
contains the information you desire.
Since the specification of your vehicle depends on the
items of equipment ordered, certain descriptions and
illustrations may differ from your vehicle’s equipment.
INTRODUCTION 5
The detailed index at the back of this Owner’s Manual
contains a complete listing of all subjects.
Consult the following table for a description of the
symbols that may be used on your vehicle or throughout
this Owner’s Manual:
1
6 INTRODUCTION
WARNINGS AND CAUTIONS
This Owners Manual contains WARNINGS against op-
erating procedures that could result in a collision or
bodily injury. It also contains CAUTIONS against procedures that could result in damage to your vehicle. If you
do not read this entire Owners Manual, you may miss
important information. Observe all Warnings and Cautions.
VEHICLE IDENTIFICATION NUMBER
The Vehicle Identification Number (VIN) is found on the
left front corner of the instrument panel, visible through
the windshield. This number also appears engraved on
the right front door sill under the sill scuff plate, on an
adhesive label applied to the right door opening on the
B-Pillar, on the vehicle registration and title.
INTRODUCTION 7
1
Vehicle Identification Number
8 INTRODUCTION
Stamped VIN Location
NOTE: It is illegal to remove or alter the VIN.
VEHICLE MODIFICATIONS/ALTERATIONS
WARNING!
Any modifications or alterations to this vehicle could
seriously affect its roadworthiness and safety and
may lead to a collision resulting in serious injury or
death.
THINGS TO KNOW BEFORE STARTING YOUR VEHICLE
CONTENTS
䡵 IMPORTANT VEHICLE INFORMATION .......12
▫ High Voltage Battery ....................12
䡵 500e ELECTRIC VEHICLE FEATURES .........14
▫ Audible Pedestrian Warning System .........14
▫ Single-Speed Transmission ................15
▫ Auto Park............................15
▫ E-Park ..............................15
▫ Climate Control (HVAC System) ............16
▫ Electric Air Conditioning Compressor ........16
2
▫ Electric Power Steering ..................17
▫ Smartphone Features ....................17
䡵 ELECTRIC SYSTEM OPERATION ............20
▫ Level 1 Charging (120V — Requires
NEMA 5–15 Outlet) .....................20
▫ Level 2 Charging (240V — Requires A 40 Amp
Circuit Breaker Or Greater) ...............21
▫ Charge Times .........................22
▫ Vehicle Charging Cord...................22
▫ EVSE Operation And Status Information ......24
10 THINGS TO KNOW BEFORE STARTING YOUR VEHICLE
▫ Charging The High Voltage Battery..........26
▫ To Lock The Doors And Liftgate............38
▫ Vehicle Charge Indicators.................29
䡵 A WORD ABOUT YOUR KEYS ..............33
▫ Ignition Key Removal ...................33
▫ Locking Doors With A Key................35
▫ Key-In-Ignition Reminder.................35
䡵 SENTRY KEY® .........................35
▫ Replacement Keys .....................36
▫ General Information ....................37
䡵 REMOTE KEYLESS ENTRY (RKE) — IF
EQUIPPED ............................37
▫ To Unlock The Doors And Liftgate ..........38
▫ Remote Key Unlock, Driver Door/All Doors
1stPress.............................38
▫ Programming Additional Transmitters........38
▫ General Information ....................39
▫ Transmitter Battery Replacement ...........39
䡵 DOOR LOCKS .........................41
▫ Power Door Locks......................43
䡵 POWER WINDOWS .....................44
▫ Power Window Switches .................44
䡵 LIFTGATE ............................45
䡵 OCCUPANT RESTRAINTS .................46
▫ Lap/Shoulder Belts .....................49
▫ Lap/Shoulder Belt Untwisting Procedure .....53
▫ Seat Belts In Passenger Seating Positions ......54
▫ Automatic Locking Retractor Mode (ALR) — If
Equipped ............................55
▫ Energy Management Feature ..............56
▫ Seat Belt Pretensioners ..................56
▫ Enhanced Seat Belt Use Reminder System
(BeltAlert®) ..........................56
▫ Seat Belt Extender .....................57
▫ Seat Belts And Pregnant Women ...........58
▫ Supplemental Restraint System (SRS) —
Air Bags .............................58
▫ Advanced Front Air Bag Features ...........60
THINGS TO KNOW BEFORE STARTING YOUR VEHICLE 11
▫ Air Bag Deployment Sensors And Controls ....64
▫ Event Data Recorder (EDR) ...............72
▫ Child Restraints .......................74
䡵 SAFETY TIPS ..........................94
▫ Transporting Passengers..................94
▫ Safety Checks You Should Make Inside
The Vehicle ..........................95
▫ Periodic Safety Checks You Should Make
Outside The Vehicle ....................97
2
12 THINGS TO KNOW BEFORE STARTING YOUR VEHICLE
IMPORTANT VEHICLE INFORMATION
Your 500e operates entirely on electricity stored in the
high voltage battery. Unlike a conventional vehicle or
Hybrid there is no internal combustion engine. Battery
Electric Vehicles have unique operating characteristics
that you should become familiar with to ensure you are
getting the optimal performance from your vehicle.
High Voltage Battery
Your vehicle is equipped with a Lithium-ion high voltage
battery that is used to power the electric powertrain
systems and the 12 volt vehicle electrical system.
The high voltage battery is located under the vehicle. The
high voltage battery is maintenance free and designed to
last for the life of the vehicle.
1 — High Voltage Cables
2 — High Voltage Battery
Lithium-ion batteries provide the following benefits:
• Lithium-ion batteries are much lighter than other
types of rechargeable batteries of the same size.
• Lithium-ion batteries hold their charge; they only lose
approximately 3 percent of their charge per month.
• Lithium-ion batteries have no memory, which means
that you do not have to completely discharge them
before recharging, as with some other batteries.
• Lithium-ion batteries can be recharged and discharged
thousands of times.
High Voltage Battery Service Disconnect
The high voltage battery service disconnect is located
under the rear passenger seat. If your vehicle requires
service see your authorized studio.
THINGS TO KNOW BEFORE STARTING YOUR VEHICLE 13
WARNING!
Never try to remove the high voltage service disconnect. The high voltage service disconnect is used
when your vehicle requires service by a trained
technician at an authorized studio. Failure to follow
this warning can cause severe burns or electrical
shock that may result in serious injury or death.
Disposal of the High Voltage Battery
Your vehicle’s high voltage battery is designed to last the
life of your vehicle. See your authorized studio for
information on the disposal of the battery if it should
require replacement.
2
14 THINGS TO KNOW BEFORE STARTING YOUR VEHICLE
General Information
The vehicle is also equipped with a Battery Management
System that is designed to:
• Ensure safe operation
• Maximize driving range
• Maximize the life expectancy of the high voltage
battery
NOTE:
During vehicle start up and shut down a clicking
noise may be heard from within the vehicle. When the
ignition key is turned to the on position, the high voltage
battery contactors inside the battery are closed to make the
stored electricity inside available for vehicle use. The
clicking noise observed is the sound of these contactors as
they open and close and is normal operation for your 500e.
500e ELECTRIC VEHICLE FEATURES
Understanding the unique characteristics of your 500e
will help ensure maximum performance and the best
driving range from your vehicle.
Your 500e is equipped with two electrical systems; a 12 Volt
system that is used to power the conventional electrical
system and a high voltage system, which is used to drive
the wheels through a single-speed transmission as well as
other high voltage system components.
Your 500e operates differently then a traditional vehicle
or Hybrid vehicle. Here are some of the main differences:
Audible Pedestrian Warning System
Your vehicle is equipped with an Audible Pedestrian
Warning System. The Audible Pedestrian Warning System uses distinct sounds to alert pedestrians that your
vehicle is approaching.
The audible warning system uses an in-car sound synthesizer with a speaker located in the underhood compartment. The warning system is automatically activated
when selecting DRIVE or REVERSE.
In DRIVE range, the system will remain active until the
vehicle reaches a speed of approximately 22 mph. At
approximately 22 mph (35.5 km/h) the warning system is
deactivated and will automatically be active when the
vehicle returns to approximately 20 mph (32 km/h).
Single-Speed Transmission
Instead of a traditional transmission, your vehicle is
equipped with a single-speed transmission to transfer the
torque from the E-Drive motor to the drive wheels. This
transmission requires no maintenance and is designed to
operate for the life of the vehicle.
THINGS TO KNOW BEFORE STARTING YOUR VEHICLE 15
Auto Park
Auto Park will automatically place the transmission into
PARK if there is an indication that the driver may leave
the vehicle while still in the DRIVE, NEUTRAL or
REVERSE gear. Refer to “Single-Speed Transmission” in
“Starting and Operating” for further information on this
feature.
E-Park
The parking pawl is traditionally located inside an automatic transmission and activated when the vehicle is
placed in the PARK position.
E-Park is activated when the driver pushes the PARK
button. An electric motor activates the parking pawl and
locks the single-speed transmission when the vehicle is
placed into PARK. This will prevent any unwanted
movement of the vehicle.
2
16 THINGS TO KNOW BEFORE STARTING YOUR VEHICLE
NOTE: The engagement of the E-Park can be heard when
there is no noise in the interior of the vehicle, this is a
normal condition.
Climate Control (HVAC System)
Your 500e is equipped with an Automatic Temperature
Control (ATC) HVAC system. This HVAC system utilizes
a humidity sensor, cabin sensor, and ambient temperature sensor to choose operation mode and control cabin
comfort. These components allow the controller to operate the HVAC system in a very efficient manner to
maximize driving range.
Your 500e also uses an electric air heater to provide heat
to the cabin.
Electric Air Conditioning Compressor
Your 500e uses an electric air conditioning compressor.
The air conditioning compressor is powered by the high
voltage battery system and is used to cool the vehicle
occupants and the high voltage battery while the vehicle
is being driven or when it is being charged.
The high voltage battery may require cooling to keep the
vehicle running. The air conditioning compressor will
activate without any input from the occupant.
NOTE: The AC system helps cool the high voltage
battery. If the air conditioning system should require
service see your authorized studio as soon as possible.
Electric Power Steering
Your vehicle is equipped with an Electric Power Steering
(EPS) system. The power steering system requires no
maintenance and operates without the use of power
steering fluid.
Smartphone Features
With the FIAT 500e smartphone app, you can monitor the
state of charge of the high voltage battery or initiate
charging from your phone. You can also turn on your
car’s climate control system remotely. The smartphone
app provides the following features:
• Monitor battery charge level
• Display available driving distance
THINGS TO KNOW BEFORE STARTING YOUR VEHICLE 17
• Check charging status
• Remotely activate vehicle climate control system
• Unlock and lock doors
• Assist with locating your vehicle
• Locate charging stations
• Send a point-of-interest to your vehicle
• Schedule a charge
• View energy consumed
Notifications for charging and preconditioning events
•
2
18 THINGS TO KNOW BEFORE STARTING YOUR VEHICLE
How do I get the 500e smartphone App?
Visit the 500e registration website:
https://www.uconnectaccess.fiatusa.com/
bevsubscribe/basicSubscription.jsp
Once in the registration website, you will need to enter
your vehicle’s VIN and Connectivity ID. The connectivity
ID is found in the vehicle’s instrument cluster. To locate
the connectivity ID follow the steps below:
1. Press the menu button on the instrument cluster.
Registration Website
Menu Button
2. Choose “Settings” and scroll down to the “Connectiv-
ity ID”.
Connectivity ID
THINGS TO KNOW BEFORE STARTING YOUR VEHICLE 19
3. Select “Connectivity ID”.
2
Connectivity ID
20 THINGS TO KNOW BEFORE STARTING YOUR VEHICLE
After obtaining the connectivity ID and VIN number
return to the vehicle registration website and perform the
following:
1. After entering the VIN (Vehicle Identification Num-
ber), Connectivity ID and your email address, click
“submit”.
NOTE: Your smartphone must have a valid data connection to use the 500e mobile application.
Need help with registration?
Please call the 500e Call Center Toll Free number below:
(855) 261-5364
2. You will now be asked to fill in your contact informa-
tion and a user name and password.
3. Once finished with registration you will be directed to
your 500e owner’s site.
4. From the owner’s site you will be able to download
the 500e mobile application and learn how to use your
connected features.
5. Use your owner’s site username and password for
logging into the mobile application.
ELECTRIC SYSTEM OPERATION
Level 1 Charging (120V — Requires NEMA 5–15 Outlet)
Level 1 charging is done by using a conventional 120 Volt
AC grounded receptacle along with the NEMA 5–15
Electric Vehicle Supply Equipment (EVSE) that comes
standard with your vehicle. Refer to “Vehicle Charging
Cord” for further information.
Level 2 Charging (240V — Requires A 40 Amp Circuit Breaker Or Greater)
Level 2 charging is accomplished by using 240V permanently mounted EVSEs and is the preferred method for
charging your vehicle.
A Level 2 charging station can be installed at your
residence. The Level 2 unit and installation service is
available for purchase at your authorized studio.
THINGS TO KNOW BEFORE STARTING YOUR VEHICLE 21
2
Level 2 Charging Station
22 THINGS TO KNOW BEFORE STARTING YOUR VEHICLE
Charge Times
The following factors determine how long a battery
recharge will take:
• The battery’s current state of charge (percent depleted)
What recharging device is being used (Level 1 or Level 2)
•
• Ambient temperatures
Type of Charge Estimated Charge Time
Level 1 (120V/15A) Approximately 23 hours
Level 2 (240V/30A) Approximately 4 hours
NOTE:
• Charging times are estimates based on a completely
discharged high voltage battery pack.
• Charging times will vary based on the age, condition,
state of charge and temperature of the high voltage
battery pack.
Vehicle Charging Cord
Your vehicle comes equipped with a standard AC 120V
NEMA 5-15 Electric Vehicle Supply Equipment (EVSE)
also referred to as a charge cord.
The EVSE is used to charge the high voltage battery and
plugs into any standard AC grounded outlet. To access
the charge cord, lift the rear cargo cover and remove the
charging cord from the storage bin.
THINGS TO KNOW BEFORE STARTING YOUR VEHICLE 23
SAE J1772 Charge Receptacle
Your vehicle uses an industry standard SAE J1772 charge
receptacle (vehicle’s inlet) for both AC Level 1 (120V) and
AC Level 2 (240V) charging.
2
EVSE Location
NOTE: The EVSE charge cord is used for Level 1
charging only.
SAE J1772 Charge Receptacle
NOTE: The charge receptacle door locks and unlocks
with the vehicle doors.
24 THINGS TO KNOW BEFORE STARTING YOUR VEHICLE
EVSE Operation And Status Information
EVSE Status Indicators
Indicator Description
1 — AC Indicator LED Green indicates READY
RED Indicates a fault
2 — Fault Indicator LED Green indicates READY
RED indicates a fault
3 — Charge Level
Indicator LED’s
All ON indicates system
ready and not charging
LED’s turning on and off
in sequence indicates
vehicle charging
When the EVSE is first plugged in it will go through an
initialization and self test. For the first three seconds after
plugging in your EVSE all the LED’s will remain off.
After approximately three seconds the EVSE performs an
internal self test and Ground Continuity Test. This process takes approximately six seconds.
During the internal self test the unit turns on one Charge
Level Indicator LED every 1.5 seconds until all the Charge
Level Indicator LED’s are illuminated.
AC
LED
•••ooo1.5
••••o o 3.0
•••••o 4.5
• • ••••6.0
If the self test is successful the AC LED, the Fault
Indicator LED and the four Charge Level LED’s will turn
solid green.
Fault
Indica-
tor LED
Charge Level Indicator
LED’s
Time
sec
sec
sec
sec
THINGS TO KNOW BEFORE STARTING YOUR VEHICLE 25
The EVSE LED’s will be used to indicate the vehicle’s
connection status if no faults are found during the self test.
AC LED Fault In-
dicator
LED
••••••
After the EVSE is connected to the vehicle’s charge inlet
the EVSE will continue to illuminate all LED’s green.
Once the vehicle begins charging the EVSE Charge level
LED’s will illuminate in order from left to right, then shut
off. This pattern will repeat as long as the EVSE remains
connected to AC power.
Charge Level Indicator
LED’s
2
26 THINGS TO KNOW BEFORE STARTING YOUR VEHICLE
The LED’s are illuminated and turn off at the rate of one
change per second.
AC
LED
Fault
Indica-
Charge Level Indicator
LED’s
Time
tor LED
•••ooo1.0
sec
••••o o 2.0
sec
•••••o 3.0
sec
• • ••••4.0
sec
Refer to the Level 1 User Manual for any additional
information on its use or operation.
Charging The High Voltage Battery
1. Put the vehicle in PARK.
2. Turn the ignition to the OFF position.
3. Remove the Level 1 EVSE from its storage bin by
lifting the rear cargo cover.
EVSE Location
4. Uncoil the entire length of the EVSE (charge cord).
5. Plug the EVSE into a standard 120V AC outlet that is
properly grounded. It is recommended that the EVSE
is connected to an AC outlet on a circuit which is not
electrically loaded by other devices. Extension cords
may not be used.
NOTE: All of the EVSE LED’s illuminate green.
6. Plug the EVSE into the charge receptacle. Push the
EVSE in firmly until it is completely engaged (if not
completely engaged the vehicle may not charge).
THINGS TO KNOW BEFORE STARTING YOUR VEHICLE 27
2
EVSE Charge Coupler
28 THINGS TO KNOW BEFORE STARTING YOUR VEHICLE
NOTE:
• The vehicle will initiate the charging cycle automati-
cally when all the conditions are satisfied.
• The vehicle charge indicator will show the pattern for
charging.
7. When charging is complete, or the vehicle needs to be
unplugged, remove the EVSE by pushing the button
on the connector and pull firmly to remove it from the
charge receptacle.
8. Close the charge receptacle door.
Charge Indicator
Charge Receptacle Door
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