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HDP820
User Manual
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FARGO electronic HDP820 User Manual

HDP800 Series Card Printer/Encoders Service Manual (Rev. 5.0)
• HDP820 (Dual-Sided Card Printer/Encoders)
• HDP820-LC (Dual-Sided Card Printer/Encoders)
• HDP825 (Dual-Sided Card Printer/Encoders)
• HDP825-LC (Dual-Sided Card Printer/Encoders)
Part Number: L000307
RESTRICTED USE ONLY FARGO Electronic, Inc.
HDP800 Series Card Printer/Encoders Service Manual (Rev. 5.0), property of FARGO Electronics, Incorporated
Copyright 2002, 2003, 2004, 2005, 2006 by FARGO Electronics, Incorporated. All rights reserved. Printed in the United States of America. Exclusive permission is granted to authorized resellers of FARGO products to reproduce and distribute this copyrighted document to authorized FARGO customers, who have signed a “no disclosure agreement” regarding the restricted, proprietary use of said document.
The revision number for this document will be updated to reflect changes, corrections, updates and enhancements to this document.
Revision Control Number
Revision 5.0 1 January 2004
These reference documents were thoroughly reviewed to provide FARGO with professional and international standards, requirements, guidelines and models for our technical, training and user documentation. At all times, the Copyright Protection Notice for each document was adhered to within our FARGO documentation process. This reference to other documents does not imply that FARGO is an ISO-certified company at this time.
• ANSI/ISO/ASQ Q9001-2000 American National Standard
Systems - Requirements (published by the American Society of Quality, Quality Press, P.O. Box 3005, Milwaukee, Wisconsin 53201-3005)
• The ASQ ISO 9000:2000 Handbook
John E. West; Second Edition; published by the American Society of Quality, Quality Press, 600 N. Plankinton Avenue, Milwaukee, Wisconsin 53203)
• Juran's Quality Handbook
McGraw-Hill)
Any questions regarding changes, corrections, updates or enhancements to this document should be forwarded to:
Date Document Title
HDP800 Series Card Printer/Encoders Service Manual (Rev. 5.0)
, (sub-title) Quality Management
(editors, Charles A. Cianfrani, Joseph J. Tsiakals and
(editors, Joseph M. Juran and A. Blanton Godfrey; Fifth Edition,
FARGO Electronics, Incorporated Support Services 6533 Flying Cloud Drive Eden Prairie, MN 55344 (USA) (952) 941-9470 (800) 459-5636 FAX: (952) 941-7836
www.fargo.com
E-mail: sales@fargo.com
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Reviewing the HDP800 Series Printers Overview table
HDP800 Series Input
Hoppers
HDP820 (Dual-Sided Card Printer/Encoders)
HDP820-LC (Dual­Sided Card Printer/Encoders)
HDP825 (Dual-Sided Card Printer/Encoders)
HDP825-LC (Dual­Sided Card Printer/Encoders)
1 250 CR-80,
1 250 CR-80,
2 200 CR-80 Optional Optional
2 200 CR-80 Optional Included
Card Capacity
Accepted Card Size
CR-90 &
CR-100
CR-90 &
CR-100
Encoding Modules
Optional Optional
Optional Included
Lamination Module
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How to use the manual
The HDP 800 Series Card Printer/Encoders Service Manual (Rev. 5.0) is designed to provide installers and technicians with quick, efficient lookup of related procedures, components and terms. The manual can be used effectively either in soft or hard copy, depending on the preference of the installer or technician.
Manual Description
Sequence of Operations, Glossary of Terms and Technical/Functional Specifications (hyper-linked)
Table of Contents (hyper­linked)
Troubleshooting, Replacement, Removal, Diagnostic and Navigation Procedures (in hyper-linked Sections)
Cross-Referencing (hyper­linked)
Comprehensive Index (hyper-linked)
You can go directly to the Sequence of Operations, Glossary of Terms, Technical Specifications and Functional Specifications to learn how to use the processes, procedures, functions and windows for the HDP800 Series Card Printer/Encoders within concise, correlative tables.
You can use the Table of Contents to quickly locate an error message, a procedure, the index or an appendix.
You can go directly to Specifications, General Troubleshooting, Printer Adjustments, Parts Replacement, Printer Packing, Board Level Diagnostics, LCD On-Line Menu Navigation and Firmware Updates to find troubleshooting, removal and replacement procedures. The section titles are always labeled according to their function for consistent usage.
You can use the cross-referencing links to quickly locate an error message or a procedure.
You can use the Comprehensive Index to quickly locate information on the HDP800 Series card Printer, relating to a specification, a procedural step, a window or screen, a component, a term, a qualifier or a related feature to this Printer.
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Safety Messages (review carefully)
Symbol Critical Instructions for Safety purposes
Danger: Failure to follow these installation guidelines can result in death or
serious injury.
Information that raises potential safety issues is indicated by a warning symbol (as shown to the below).
• To prevent personal injury, refer to the following safety messages
before performing an operation preceded by this symbol.
• To prevent personal injury, always remove the power cord prior to
performing repair procedures, unless otherwise specified.
• To prevent personal injury, make sure only qualified personnel
perform these procedures.
Caution: This device is electrostatically sensitive. It may be damaged if
exposed to static electricity discharges.
Information that raises potential electrostatic safety issues is indicated by a warning symbol (as shown to the below).
• To prevent equipment or media damage, refer to the following
safety messages before performing an operation preceded by this symbol.
• To prevent equipment or media damage, observe all established
Electrostatic Discharge (ESD) procedures while handling cables in or near the Circuit Board and Printhead Assemblies.
• To prevent equipment or media damage, always wear an
appropriate personal grounding device (e.g., a high quality wrist strap grounded to avoid potential damage).
• To prevent equipment or media damage, always remove the
Ribbon and Cards from the Printer before making any repairs, unless otherwise specified.
• To prevent equipment or media damage, take jewelry off of
fingers and hands, as well as thoroughly clean hands to remove oil and debris before working on the Printer.
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123
13
323334
35363738
44
454
6
4
7
49
HDP 800 Series Card Printer/Encoders Overview
Reviewing the HDP 800 Series Block Diagram
30
9
25
2
7
24
11
26
10
7
29
5
0
28
12
8
31
43
20
22
39
18
5
14
15
17
16
23
4
8
4
1
6
33
40
4
Motors Sensors Parts
1 Card Input 13 Card Low 32 Card Input Roller 2 Card Feed Stepper 14 Card Detection 33 Cleaning Cartridge
3 Flipper Stepper 15 Flipper Table Card 34 Flipper Table Roller 4 Lamination Stepper 16 Encoding TOF 35 Flipper Table 5 Print Stepper 17 Flipper Home 36 Encoding Module 6 Lamination Headlift 18 Card TOF 37 Encoding Feed Roller 7 Film Supply 19 Lower Film 38 Card Feed Roller 8 Film Take Up 20 Film Take Up Encoder 39 Card Feed Roller 9 Ribbon Supply 21 Thermocouple 40 Platen Roller 10 Ribbon Take Up 22 Film Supply Encoder 41 Flattener Roller 11 Print Headlift 23 Upper Film 42 Card Feed Roller 12 Stacker Lift 24 Ribbon Sensor Array 43 Flattener Cooling Fan
25 Ribbon Encoder 44 Lamination Roller 26 Print Headlift 45 Transfer Platen Roller 27 Thermistor 46 Printhead 28 Stacker Lift 47 Printhead Cooling Fan 29 Stacker Full 48 Film Cooling Fan 30 Cover Interlock 49 Card Input Hopper 31 Release Lever 50 Card Output Stacker
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LCD Display
Softkey Buttons
Card Input Hopper
Front Access Door
Reviewing HDP 800 Series Card Printer - Sequence of Operations
The following sequence describes a dual sided full color print job with magnetic encoding. This Printer also has an optional Card Stacker installed. (Note: The HDP825/825-LC Printers have two (2) Card Input Hoppers that load 100 cards in each Hopper.)
Step
Process
1 The File information is received from the PC.
2 The Heater warms up and/or maintains the heat on the hot Roller using the
Thermocouple to help maintain the desired temp.
3 The Ribbon Drives turn ON and move until the correct panel is found by the Print
Ribbon Sensor array (5 reflective). All stop. (Note: The Print Ribbon Encoder is active during this step.)
4 The Film Ribbon Drive turns ON until the Film is positioned with the Film alignment
Sensor. All stop. (Note: The Film Ribbon Encoder is active during this step.)
5 The Headlift Motor engages, moving the Printhead down until Headlift Sensor is
activated. All stop.
Continued on the next page
Print Station
Printhead
Card Output
Hopper
Film Tension
Knobs
LED Light
Scroll Buttons
Access Card Slot
Transfer Station
Release Lever
Card Thickness Adjustment Knob
Card Cleaning Assembly
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Reviewing HDP 800 Series Card Printer - Sequence of Operations (cont.)
Step Process
5 The Fan turns ON as required to keep head cool.
6 The Ribbon Drives, Film Ribbon Drive and Stepper turn ON and the Printhead
burns the image data until the image data is depleted. All stop. (Note: The Ribbon Encoders are active during this step.)
7 The Headlift Motor engages, moving the Printhead up until the Headlift Sensor is
activated. All stop.
8 The Ribbon Drives and Film Ribbon Drive advance until the Print Ribbon Encoder
sees acceleration at release. (Note: The Ribbon Encoders are active during this step.)
9 The Ribbon Drives move until the Print Ribbon Position Sensor finds the next
panel. All Motors stop. (Note: The Ribbon Encoder is active during this step.)
10 The Film ribbon drive turns ON until the images portion of the Film is positioned
before the Printhead, using the Film Alignment Sensor. All stop. (Note: The Ribbon Encoder is active during this step.)
11 The Headlift Motor engages, moving printhead down until the Headlift Sensor is
activated. All stop.
12 Ribbon Drive, Film Ribbon Drive and Stepper all turn ON and the Printhead burns
image data until the image data is depleted. All stop. (Note: The Ribbon Encoders are active during this step.)
13 The Headlift Motor engages, moving the Printhead up until the Headlift Sensor is
activated. All stop.
14 The Ribbon Drive and Film Ribbon Drive engage until print ribbon encoder sees
acceleration at release. (Note: The Ribbon Encoders are active during this step.)
15 Repeat Steps 9 to 14 for the appropriate number of color/heat seal panels.
Continued on the next page
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o create a slack region between the Printer and Laminator sections. All stop.
Reviewing HDP 800 Series Card Printer - Sequence of Operations (continued)
Step Process
16 The Ribbon Drives turn ON to advance the printed portion of the Film to a position
near the heated lam Roller using the Lamination Film Alignment Sensor.
The Ribbon Drive stays ON for a certain number of additional clicks after turns OFF t (Note: Ribbon encoders and dancer zero position switch are active during this step.)
17 The Ribbon Drive is used with the Lamination Film Alignment Sensor to locate the
printed Film more precisely under the hot Roller. All stop.
18 This is simultaneous to Steps 1 to 17 and then Steps 19 to 24 will occur.
19 The DC Motor and Stepper Motor turn ON and run until a card is seen by the card
Sensor, which will cause the Card Input Motor to stop.
The Stepper will continue to run a certain number of steps to position the card on the Flipper Table. All stop. Card Low Sensor will check for cards in Input Hopper.
20 Stepper will turn ON, causing the Flipper to turn to the magnetic angular position.
The Flag Sensor and counted steps are used to determine the angular position. All stop.
21 Stepper will engage to drive the card past the Mag Card Sensor and the Mag
Head.
22 Stepper engages to drive the card to a centered position on the Flipper Table
using the Mag Card Sensor and a step count. All stop.
23 Stepper will turn ON, causing the Flipper to turn to the default (flat) position. The
Flat Sensor and counted steps are used to determine the angular position. All stop.
24 Steppers engage to move the card OFF the Flipper and to a position near the hot
Roller, using Card Feed Sensors and a step count. All stop.
25 Stepper engages to move the card to a position directly under the hot Roller. The
Top of Form Sensor determines card edge and number of steps to position card. All stop.
Continued on the next page
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Reviewing HDP 800 Series Card Printer - Sequence of Operations (continued)
Step Process
26 If the heater is not at the required temperature yet, the job will pause.
27 The Headlift Motor turns ON to lower the hot Roller and will stop when the Headlift
Sensor is activated. All off.
28 The Stepper and Ribbon Drive engage to laminate the printed Film onto the card.
They will turn off after a given number of steps based on the position given by the card Sensor. All stop. (Note: The Ribbon Encoder is active during this step.)
29 The Headlift Motor turns on to raise the hot Roller, stopping when the Headlift
Sensor is activated.
30 The Ribbon Drive and Stepper turn ON for a given number of clicks based on
ribbon encoder, until the ribbon is released.
31 The Stepper turns ON to move the card through the flattening section and into the
output hopper (based on steps from a known position). All stop.
32 The Heater and Thermocouple are maintained at a set temperature at all times
when the Printer is ON. The cooling fan is ON when the Printer is ON.
33 The Stacker Lift Motor engages until the Stacker Lift Sensor is activated.
34 The Stacker Full Sensor checks for presence of cards.
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Reviewing the HDP 800 Series Card Printer/Encoders - Boot up Sequence
Step Process
1 The Card feed stepper turns ON (to check for a card on the Flipper table).
2 The Lam Headlift turns until the head up position is returned from the Headlift
Sensor).
3 The Film transfer take-up Motor turns ON to take up any slack in the dancer (and
runs until the Dancer Down Sensor is activated).
4 The Print Headlift turns until head up position is returned from Headlift Sensor.
5 The Print Ribbon moves forward until it finds the yellow panel, pauses, advances
to magenta, then backs up to yellow (the Ribbon Sensor detects marks on the ribbon).
6 The Transfer Ribbon advances forward two panels from supply (advances until
the Print Film Sensor senses 2 marks on the Film).
7 The Transfer Ribbon advances forward one panel onto take up (advances until
the Transfer Film Sensor senses 1 mark on the Film)
8 The Transfer Ribbon advances forward one panel from supply (advances until
the Print Film Sensor senses 1 mark on the Film).
9 The Transfer Ribbon advances forward one panel onto take up (advances until
the transfer Film Sensor senses 1 mark on the Film).
10 The Transfer Ribbon reverses for one panel from take up (reverses until transfer
the Film Sensor senses 1 mark on the Film).
11 The Transfer Ribbon reverses for one panel onto supply (reverses until the Print
Film Sensor senses 1 mark on the Film).
12 The Transfer Ribbon reverses for one panel from take up (reverses until the
Transfer Film Sensor senses 1 mark up on the Film).
13 The Transfer Ribbon reverses for one panel onto supply (reverses until the Print
Film Sensor senses 1 mark on the Film).
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Lamination Station
Reviewing the Lamination Module Sequence of Operations
The LAM sequence of operations begins after printing has occurred with the Card Printer.
Step
Process
1 The card is fed onto the Lamination Module Flipper Table.
2 The card is fed to the Card Position Sensor.
3 The Lamination Ribbon Motor begins cycling until the Upper Lamination Sensor
detects the mark.
4 The Card Feed Motor activates to center the card on the Platen Roller.
5 The Lamination Roller Lift Motor cycles until the Lamination Roller Lift Sensor
detects state change.
Continued on the next page
Securing
Latches
Lamination Top Cover
Cancel
Button
Resume
(pause) Button
Card Output
Hopper
Lamination
LED Light
Rejection Card Hopper
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Reviewing the Lamination Module Sequence of Operations (continued)
Step Process
6 The Card Feed Motor and the Lamination Ribbon Motor activate for the length of
the card.
7 The Lamination Roller Lift Motor cycles until the Lamination Roller Lift Sensor
detects state change.
8 The card is fed back to the Flipper Table.
9 The Flipper Table Clutch engages.
10 The Flipper Table Motor activates until the Card is inverted based on the Flipper
offset setting.
11 The Flipper Table Clutch disengages.
12 The card is fed off the Flipper Table.
13 The Flipper Table Clutch engages.
14 The Flipper Table Motor activates until the Flipper Table is homed.
15 The Flipper Table Clutch disengages.
16 Repeat Steps 2 through 7.
17 The card is fed out of the Printer.
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Reviewing Lamination Module Boot up Sequence
Step Process
1 The Lamination Headlift turns until the head up position is returned from Headlift
Sensor.
2 The Lamination Ribbon Motor activates to determine the presence of a roll of
lamination.
3 The Lamination Flipper table homes itself.
4 The Card Sensor checks for the presence of a card and ejects it if found.
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Table of Contents
Section 1: Specifications _________________________________________________ 10
Reviewing the HDP800 Series Printers Overview table ________________________ 10 Regulatory Compliances ________________________________________________ 11 Agency Listings _______________________________________________________ 11 Technical Specifications ________________________________________________ 12 Functional Specifications________________________________________________ 16
Printer Components: Access Card Slot to Parallel Interface Port_______________ 17 Printer Components: LCD and Softkey Control Pad ________________________ 25 Printer Components: Centronics-Type Parallel Interface _____________________ 31 Printer Components: Print Ribbons _____________________________________ 32 Printer Components: Blank Cards_______________________________________ 33 Printer Components: Card Input Hopper (HDP820/820-LC) __________________ 34 Printer Components: Card Input Hopper (HDP825/825-LC) __________________ 35 Printer Components: Card Output Hopper ________________________________ 36 Printer Components: Lamination Roller __________________________________ 37
Reviewing the Card Lamination Module____________________________________ 38
Reviewing the Lamination Top Cover and Station __________________________ 39 Reviewing the Securing Latches and Lamination LED Light __________________ 40 Reviewing the Cancel button ___________________________________________ 41 Reviewing the Resume (pause) button____________________________________ 42 Reviewing the Rejection Card Hopper and Card Output Hopper _______________ 43 Reviewing the Module and Printer interaction _____________________________ 44 Reviewing the Module and LCD Display interaction ________________________ 45 Reviewing the Module’s Programmed Default Temperature __________________ 46 Reviewing the Laminator Temperature Adjustment _________________________ 47
Reviewing the Overlaminates ____________________________________________ 48
Reviewing the Thermal Transfer Film and PolyGuard Overlaminates ___________ 48 Reviewing the CR-90 or CR-100 Patch Size _______________________________ 49 Reviewing the Overlaminate Design _____________________________________ 49
Section 2: General Troubleshooting _______________________________________ 50
LCD/SmartGuard Messages______________________________________________ 50
Reviewing LCD Messages_____________________________________________ 50 Reviewing SmartGuard™ Error and Status Messages _______________________ 58
Communications Errors _________________________________________________ 60
Resolving the Communication Errors ____________________________________ 60
Firmware Errors _______________________________________________________ 63
Resolving the Upgrade Failed error ______________________________________ 63
Card Feeding Errors ____________________________________________________ 65
Resolving the Card Feeding problem (HDP820/820-LC) _____________________ 65 Resolving the Card Feeding Errors (HDP825/825-LC)_______________________ 68 Resolving the stalled Cards on or at the Feed Rollers ________________________ 71 Resolving the jammed Cards on the Flipper Table __________________________ 71 Resolving the Flipper Alignment Error Message____________________________ 72 Resolving the Cards being fed improperly off the Flipper Table _______________ 73
HDP800 Series Card Printer/Encoders Service Manual (Rev. 5.0)
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Resolving the Card Jam Error Message___________________________________ 74 Resolving the Card Jam: Lam Error Message______________________________ 75
Magnetic Encoding Errors _______________________________________________ 76
Resolving the No ENC Response Error Message ___________________________ 76 Resolving the No Magnetic Encoder Error Message_________________________ 76 Resolving the Failed Magnetic Encode Error Message _______________________ 77 Removing the Card jam in the Printer’s Magnetic Encoding Area ______________ 78 Resolving the Printer being unable to read Encoded Magnetic track Data problem _ 79 Resolving the magnetic stripe Data being printed on a Card problem ___________ 80
E-card Encoding Errors _________________________________________________ 81
Resolving the Job Mismatch error _______________________________________ 81 Removing the Card jam in the Printer’s Smart Card Encoding Area ____________ 82 Resolving the No Prox Encoder Error Message ____________________________ 83 Resolving the No Smart Encoder Error Message ___________________________ 83 Resolving the Failed Smart Encode Error Message__________________________ 84
Printing Process Errors__________________________________________________ 85
Resolving the Ribbon Alignment Error Message ___________________________ 85 Resolving the Print Ribbon Jam_________________________________________ 86 Resolving the Print Ribbon Error Message ________________________________ 86 Resolving the Print Ribbon Out Error Message_____________________________ 87 Resolving the Wrong Print Ribbon Error Message __________________________ 87 Resolving the Unknown Ribbon Type Error Message _______________________ 88 Resolving the Headlift Error Message ____________________________________ 88 Resolving the Printer pausing between Panels problem ______________________ 89 Resolving the Printhead Temp Error Message______________________________ 90 Resolving the Printer Open Error Message ________________________________ 90
Transfer Process Errors _________________________________________________ 91
Resolving the Upper and Lower Film errors _______________________________ 91 Resolving the Film Sensor errors________________________________________ 93 Resolving the Transfer Cooling error ____________________________________ 97 Resolving the Card Jam Error Message___________________________________ 98 Resolving the Temperature Timeout Error Message _________________________ 99 Resolving the Transfer Lift Error Message ________________________________ 99 Resolving the Output Stacker errors ____________________________________ 100
Card Lamination Errors ________________________________________________ 101
Resolving the Overlaminate Jam _______________________________________ 101 Resolving the Card Lamination Placement errors __________________________ 103 Resolving the Lam Error/Out Error Message _____________________________ 104 Resolving the Lamination (not adhering to the card surface) problem __________ 106
Diagnosing the Image Problems _________________________________________ 108
Resolving the Pixel failure problems ____________________________________ 108 Resolving the Card surface debris problems ______________________________ 110 Resolving the incorrect Image Darkness problems _________________________ 113 Resolving the Ribbon wrinkle problems _________________________________ 115 Resolving the excessive Resin Printing problems __________________________ 117 Resolving the incomplete Resin Printing problems_________________________ 118
HDP800 Series Card Printer/Encoders Service Manual (Rev. 5.0)
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Resolving the HDP Film wrinkle problems_______________________________ 119 Resolving the incomplete Transfer problems _____________________________ 121 Resolving an incomplete transfer on the leading edge problem _______________ 122 Resolving an incomplete transfer on the trailing edge problem _______________ 122 Resolving the Image Placement problems ________________________________ 123 Resolving the poor Image Quality problems ______________________________ 127 Resolving the Image washout on Film problems___________________________ 128 Resolving the Registration problems ____________________________________ 129 Resolving the Card Skewed Image problems _____________________________ 131
Printing a Test Image __________________________________________________ 132
Reviewing the Gray/Align YMC/K Self-Test _____________________________ 132 Reviewing the Color/Resin YMCK Self-Test _____________________________ 133 Reviewing the Color Bars YMC Self-Test _______________________________ 133 Reviewing the Card Count Self-Test ____________________________________ 134 Reviewing the Magnetic Test option ____________________________________ 134 Reviewing the Lamination Color/Resin YMCK+L Self-Test _________________ 135
Section 3: Card Lamination Module______________________________________ 136
Safety Messages (review carefully) _______________________________________ 136
Opening the Card Lamination Module __________________________________ 137 Loading the Overlaminate ____________________________________________ 140
Adjusting the Card Lamination Module ___________________________________ 143
Adjusting the Card Flattener __________________________________________ 143 Adjusting the Card Guide Rail_________________________________________ 145 Adjusting the Internal Card Guide ______________________________________ 149 Attaching the Card Lamination Module _________________________________ 152
Section 4: Printer Adjustments __________________________________________ 164
Safety Messages (review carefully) _______________________________________ 164 Adjusting the Card Size ________________________________________________ 165
Adjusting the Card Input Guide ________________________________________ 166 Adjusting the Card Stacker Output Guide ________________________________ 170 Adjusting the Internal Card Guide ______________________________________ 173
Adjusting the Card Thickness Knob ____________________________________ 176 Fine-Tuning the Card Separator Adjustment Assembly (D840995) ______________ 177 Printing on Alternate Card stocks ________________________________________ 178
Selecting the Right Cards and optimize the HDP Print Process _______________ 178
Selecting the Appropriate HDP Printer Driver settings ______________________ 179
Conducting the Tape Adhesion Test ____________________________________ 181 Printer Driver Options _________________________________________________ 184
Installing Printer Driver Updates _______________________________________ 184 Setting Up the Printer Driver ____________________________________________ 186
Setting up Windows 98SE/Windows Millennium __________________________ 186
Setting up Windows NT/Windows 2000/Windows XP______________________ 186 Using the Device Options tab ___________________________________________ 187
Adjusting the Ribbon Type ___________________________________________ 188
Adjusting the Film Type _____________________________________________ 189
Adjusting for the color matching _______________________________________ 190
HDP800 Series Card Printer/Encoders Service Manual (Rev. 5.0)
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Adjusting for the Resin Dither _________________________________________ 191
Using the Print Both Sides option ______________________________________ 192
Using the Split 1 Set of Ribbon Panels option_____________________________ 193
Using the Print Back Side First option___________________________________ 194
Using the Print on Back Side Only option________________________________ 195
Using the Rotate Front 180 Degrees or Rotate Back 180 Degrees options _______ 196
Using the Print in Single Card Mode option ______________________________ 197
Using the Link Card to Print Job option _________________________________ 198
Using the Disable Printing option ______________________________________ 199 Using the Image color tab ______________________________________________ 200 Using the Image Transfer tab____________________________________________ 204
Adjusting the Image Position controls ___________________________________ 205
Adjusting the Transfer Dwell Time and Temperature _______________________ 207
Adjusting the Flattener Temperature ____________________________________ 208 Using the K Panel Resin tab_____________________________________________ 209
Selecting the Full Card with the K Panel Resin tab_________________________ 210
Selecting the Defined Area(s) with the K Panel Resin tab ___________________ 211
Selecting the Undefined Area(s) with the K Panel Resin tab _________________ 212
Defining the Area to activate the Card Grid ______________________________ 213
Measuring the Total Card area_________________________________________ 214
Measuring the Area to be positioned on the Card __________________________ 215
Selecting the Print YMC under the K and Print K Only options_______________ 216 Using the Magnetic Encoding tab ________________________________________ 218
Using the Encoding Mode option ______________________________________ 219
Encoding the Mode/Coercivity/Magnetic Track Selection ___________________ 221
Reviewing the Magnetic Track Options _________________________________ 222
Reviewing the Enable MLE Support checkbox____________________________ 223
Reviewing the Verification options _____________________________________ 224
Reviewing the Shift Data Left _________________________________________ 225
Reviewing the ISO Track Locations ____________________________________ 226
Sending the Track Information ________________________________________ 227
Reviewing the Sample String__________________________________________ 228
Reviewing the ASCII Code and Character Table __________________________ 229 Using the Card tab ____________________________________________________ 230
Selecting the Card Size from CR-80, CR-90 or CR-100 _____________________ 231
Selecting the Custom Card Size________________________________________ 233
Selecting the Card Type______________________________________________ 234
Reviewing the Orientation ____________________________________________ 236
Specifying the Copies _______________________________________________ 236
Clicking on the About button__________________________________________ 237 Using the Lamination tab (only with Card Lamination Module) ________________ 238
Selecting the Lamination Position ______________________________________ 239
Selecting the Lamination Side _________________________________________ 240
Selecting the Lamination Type ________________________________________ 241
Adjusting the Transfer Dwell Time and Transfer Temperature________________ 242
Selecting the Sensors button and Defaults button __________________________ 242
HDP800 Series Card Printer/Encoders Service Manual (Rev. 5.0)
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Selecting the Sensors button and Defaults button __________________________ 243
Section 5: Cleaning ____________________________________________________ 244
Using the Required Supplies __________________________________________ 244 Safety Messages (review carefully) _______________________________________ 245
Cleaning inside the Printer____________________________________________ 246
Cleaning outside the Printer___________________________________________ 246
Cleaning the Printhead _______________________________________________ 247
Cleaning the Cleaning Rollers _________________________________________ 248
Cleaning the Card Feed Rollers ________________________________________ 252
Cleaning the Platen Rollers ___________________________________________ 256
Section 6: Parts Replacement____________________________________________ 258
Safety Messages (review carefully) _______________________________________ 259 Reviewing the Printer Components _______________________________________ 260
Reviewing the Input Hopper Components________________________________ 260
Reviewing the Print Module Components ________________________________ 263
Reviewing the Transfer Station Components _____________________________ 265
Reviewing the Base Module Components ________________________________ 266
Reviewing the Base Module Components ________________________________ 267
HDP Main Board Cable Connections Reference___________________________ 269
HDP Lamination Board Cable Connections Reference______________________ 270
HDP Lamination Module Board Cable Connections Reference _______________ 272 Cover Removal Procedures _____________________________________________ 273
Removing the Print Station cover (840361) ______________________________ 273
Removing the Front Transfer Cover (840362)_____________________________ 274
Removing the Mid Pulley Cover (D840166)______________________________ 275
Removing the Base Module cover (840363) ______________________________ 276
Removing the Card Input Hopper cover (840167) _________________________ 277
Removing the Card Output Hopper cover (840167) ________________________ 277
Removing the Back cover ____________________________________________ 278 Control Panel Assembly Components _____________________________________ 279
Replacing the Control Panel Assembly Components _______________________ 279 Printhead Assembly Components ________________________________________ 281
Replacing the Printhead (D840854)_____________________________________ 281
Replacing the Fan Assembly (D840986) _________________________________ 282
Replacing the Head Force Spring - 2 (840272) ____________________________ 283
Replacing the Ribbon Deflector (D840638) ______________________________ 284 Print Station Components replacement ____________________________________ 285
Replacing the Headlift Drive O-Rings (140212) ___________________________ 285
Replacing the Ribbon Drive O-Ring behind the Encoder Wheel (810492) ______ 286
Replacing the Ribbon Sensor Board Assembly (140407) ____________________ 287
Replacing the Encoder Wheel (810492) _________________________________ 288
Replacing the Ribbon Sensor Array Assembly (840108) ____________________ 289
Replacing the Ribbon Supply Motor Assembly (D840980) __________________ 290
Replacing the Ribbon Take-Up Motor Assembly (D840980) _________________ 291
Replacing the Headlift Motor Assembly (D840980)________________________ 292
Replacing the Ribbon Supply Encoder Sensor Assembly (D840982)___________ 293
HDP800 Series Card Printer/Encoders Service Manual (Rev. 5.0)
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Replacing the HDP 800 Series Ribbon Hub ______________________________ 294
Replacing the HDP 800 Series Ribbon Take up Roller Hubs _________________ 313
Replacing the HDP 800 Series Film Supply Hub __________________________ 315
Replacing the Headlift Sensor Assembly (D840983) _______________________ 322 Transfer Station Components Replacements ________________________________ 323
Replacing the Film Drive O-Rings (140212)______________________________ 323
Replacing the Film Drive Encoder Wheel - 2 (810492) _____________________ 324
Replacing the Stepper Motor Assembly (840123)__________________________ 325
Replacing the Supply Encoder Sensor Assembly (840135) __________________ 326
Replacing the Lamination Take-Up Encoder Sensor Assembly (840136) _______ 327
Replacing the Lower Film Sensor Assembly (840199) ______________________ 328
Replacing the Upper Film Sensor Assembly (D841023)_____________________ 329
Replacing the Print Platen Roller (D840811) _____________________________ 330
Replacing the Transfer Peel Off Bar Assembly (D840698) __________________ 331
Replacing the Transfer Station Assembly (D841083) _______________________ 332
Replacing the Lamination Assembly (D841085)___________________________ 334
Replacing the Transfer Lift Sensor (A000126) ____________________________ 336
Replacing the Transfer Lift Motor (D840173)_____________________________ 337 Base Module Components Replacements __________________________________ 338
Replacing the Drive Belt – Platen Roller to Card Feed Roller (220071)_________ 338
Replacing the Drive Belt – Card Feed Roller to Card Feed Roller (220082) _____ 339
Replacing the Stepper Motor Assembly (D841045) ________________________ 340
Replacing the Pinch Roller Spring Plate-Front Input Side (D840865) __________ 341
Replacing the Pinch Roller Spring Plate-Front Output Side (D840865) _________ 342
Replacing the Pinch Roller Spring Plate-Back Input Side (D840865) __________ 343
Replacing the Pinch Roller Spring Plate-Back Output Side (D840865) _________ 344
Replacing the Drive Pulley - Back - 2 (D850190)__________________________ 345
Replacing the Gear - Card Transport - 2 (760330) _________________________ 346
Replacing the Compound Gear (D841032) _______________________________ 347
Replacing the Base Module (D841082)__________________________________ 348 Card Input Hopper Components Replacements______________________________ 350
Replacing the Input Hopper (D841087)__________________________________ 350
Replacing the Separator Adjustment Assembly (D840995) __________________ 351
Replacing the Flipper Table Sensor Board Assembly (140407) _______________ 352
Replacing the Card Low Sensor Board Assembly (140407) __________________ 353
Replacing the Cleaning Roller Drive Idler Gear - 2 (760401)_________________ 354
Replacing the Card Feed Gear - 3 (810271) on the Flipper Table Encoder Feed Motor
(E000062)_________________________________________________________ 355
Replacing the Card Feed Shaft Gear on the Cleaning Roller Assembly (810271) _ 356
Replacing the Feed/Encoding Motor Assembly (E000062) __________________ 357
Replacing the Cleaning Roller Assembly (840102)_________________________ 358
Replacing the Flipper Table Position Motor (840124) ______________________ 359
Replacing the Card Feed Motor Assembly (D841105) ______________________ 360
Replacing the Flipper Table Card Sensor Assembly (D840625)_______________ 361
Replacing the Card Feed Sensor (D840624) ______________________________ 362
Replacing the Magnetic Encoder Head (840104) __________________________ 363
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Replacing the Encoder Card Sensor (140407)_____________________________ 364 Power Assembly Components Replacements _______________________________ 365
Replacing the Power Switch (120011)___________________________________ 365
Replacing the Power Cord Receptacle (130067) ___________________________ 366
Replacing the Main Print Board (A000271) ______________________________ 367
Replacing the Lamination Board (140402) _______________________________ 368
Replacing the Power Supply (150240) __________________________________ 369 Output Stacker Components Replacements_________________________________ 370
Replacing the Output Stacker (D841079) ________________________________ 370
Replacing the Stacker Full Sensor (140407) ______________________________ 371
Replacing the Stacker Lift Motor (840130)_______________________________ 372 Card Lamination Module Component Replacements _________________________ 373
Replacing the Lamination Module Board Cover (D870151)__________________ 373
Replacing the Lamination Module Main Cover (D870159) __________________ 374
Replacing the Lamination Module Main Board (A000250) __________________ 375
Replacing the Lamination Module Arm Assembly (D870153)________________ 376
Replacing the Lamination Module Card Flipper Table Assembly (D870091) ____ 377
Replacing the Card Position Sensor Assembly (D870186) ___________________ 379
Replacing the Lamination Module Flipper Position Sensor (D870188) _________ 380
Replacing the Lamination Module Overlaminate Encoder Sensor (D870189) ____ 381
Replacing the Lamination Module Ribbon ID Sensor (820593) _______________ 382
Replacing the Lamination Module Overlaminate Sensor (D870241) ___________ 383
Replacing the Lamination Module Hopper Sensor Assembly (D870228) _______ 384
Replacing the Lamination Module Platen Motor (D870218) _________________ 386
Replacing the Lamination Module Flipper Table Motor (D870217) ___________ 388
Replacing the HDP820-LC/HDP825-LC Lamination Lid Hinge Bracket _______ 390
Adjusting the HDP820-LC/HDP825-LC Lamination Heat Shield Adjustment ___ 408 HDP820/HDP820-LC Magnetic and Smart Card Module Replacement___________ 414
Replacing the Magnetic/Smart Card Module______________________________ 418
Section 7: Packing the HDP800 Series Card Printer_________________________ 437 Section 8: Board Level Diagnostics _______________________________________ 438
Board Errors_________________________________________________________ 438
Resolving the EE Memory Error _______________________________________ 438
Resolving the EE Checksum Error _____________________________________ 438
Resolving the DRAM Memory Error ___________________________________ 439
Resolving the RAM Memory Error _____________________________________ 439
Resolving the FPGA Error____________________________________________ 439 Sensor Testing _______________________________________________________ 440
Reviewing the Sensor Location and Voltages _____________________________ 441
Reviewing the Sensor Layout on Ribbon Sensor array ______________________ 442
Reviewing the Sensor Location and Voltages for the Lamination Module_______ 443
Section 9: LCD On-Line Menu Navigation ________________________________ 444
Entering the LCD Menu and selecting an Option ____________________________ 444
Selecting from the HDP800 Series Menu Option Structure Tree ______________ 446 Reviewing the Printer Setup ____________________________________________ 447
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Preparing to Adjust the Print Offset, Transfer TOF and Transfer EOF__________ 449
Aligning the Print Offset _____________________________________________ 450
Setting the Transfer TOF _____________________________________________ 452
Setting the Transfer EOF _____________________________________________ 454
Setting the Transfer EOF _____________________________________________ 455
Adjusting the Transfer Tension ________________________________________ 456
Adjusting the Film Drive _____________________________________________ 457
Adjusting the Ribbon Tension _________________________________________ 457
Adjusting the Ribbon Drive ___________________________________________ 458
Adjusting the Transfer Temperature ____________________________________ 458
Setting the Flattener Temperature ______________________________________ 459
Setting the Printhead Resistance _______________________________________ 459
Adjusting the Image Darkness _________________________________________ 460
Changing the Encoder Settings ________________________________________ 461
Setting the Magnetic TOF ____________________________________________ 462
Setting the Magnetic TOF ____________________________________________ 463
Adjusting the Flipper Offset___________________________________________ 464
Adjusting the Lamination Flipper Offset _________________________________ 464
Adjusting the LAM TOF and EOF _____________________________________ 465
Adjusting the Lamination Sensor Calibration _____________________________ 466
Adjusting the Lamination Temperature Setting____________________________ 466
Show the Error Count _______________________________________________ 466
Using the Show Card Count option _____________________________________ 467
System Upgrade (Firmware Upgrade) ___________________________________ 467
Section 10: Firmware Updates___________________________________________ 468
Firmware Updater Application Program ___________________________________ 468 Downloading Firmware Updates _________________________________________ 470 Updating the Printer's Firmware _________________________________________ 471
Updating the Main Firmware__________________________________________ 471
Updating the LCD Firmware __________________________________________ 474 Firmware Upgrades (as of 10/07/03) ______________________________________ 476
Section 11: Fargo Technical Support _____________________________________ 478
Contacting Fargo Technical Support ______________________________________ 478 Reading the Serial Numbers on a Fargo printer______________________________ 479
Finding out when a Fargo Card Printer was manufactured ___________________ 479
Reviewing Example No. 1: Serial Number 80453289 ______________________ 479
Reviewing Example No. 2: Serial Number A1280224______________________ 479
Section 12: Reviewing Spare Parts Lists___________________________________ 480
Reviewing Spare Parts List for HDP 800 Series Card Printer_________________ 480
Reviewing Spare Parts List for Card Lamination Module____________________ 494
Glossary of Terms _____________________________________________________ 502 Index ________________________________________________________________ 522 Appendix A: Engineering Drawings ______________________________________ 535
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Appendix B: Technical Updates _________________________________________ 535 Appendix C: Miscellaneous _____________________________________________ 535
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Section 1: Specifications
The purpose of this section is to provide the User with specific information on the Regulatory Compliances, Agency Listings, Technical Specifications and Functional Specifications for the HDP800 Series Card Printer/Encoders.
Reviewing the HDP800 Series Printers Overview table
HDP800 Series Input
Hoppers
HDP820 (Dual-Sided Card Printer/Encoders)
HDP820-LC (Dual­Sided Card Printer/Encoders)
HDP825 (Dual-Sided Card Printer/Encoders)
HDP825-LC (Dual­Sided Card Printer/Encoders)
1 250 CR-80,
1 250 CR-80,
2 200 CR-80 Optional Optional
2 200 CR-80 Optional Included
Card Capacity
Accepted Card Size
CR-90 &
CR-100
CR-90 &
CR-100
Encoding Modules
Optional Optional
Optional Included
Lamination Module
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Regulatory Compliances
Term Description
CSA The Printer manufacturer has been authorized by UL to represent
the Card Printer as CSA Certified under CSA Standard 22.2. File Number: E145118
FCC The Card Printer complies with the requirements in Part 15 of the
FCC rules for a Class B digital device. (Note: These requirements are designed to provide reasonable protection against harmful interference in a residential installation.)
If equipment operation in a residential area causes unacceptable interference to radio and TV reception, the operator is required to take whatever steps are necessary to correct the interference.
ITS-EMC The Card Printer has been tested and complies with EN55022
Class B: 1995 and EN82082-1: 1997 standards for EMI emissions. (Note: Based on the above testing, the Printer manufacturer
certifies that the Card Printer complies with all current EMC directives of the European Community and has placed the CE mark on the Card Printer.)
License Number: J99032510
TÜV-GS The Card Printer has been tested and complies with IEC950 and
bears the TÜV-GS mark. License Number: S9971826
UL The Card Printer is listed under UL 1950 INFORMATION
TECHNOLOGY EQUIPMENT.
File Number: E145118, Volume 1, Section 15
Agency Listings
Term Description
Emissions Standards
CE, FCC, CRC c1374, BSMI, ITS (EN 55022 Class B:1995, FCC Class B, EN 82082-1:1997).
Safety Standards
HDP800 Series Card Printer/Encoders Service Manual (Rev. 5.0)
UL 1950, CSA C2.2 No.950-95 and TüV-GS (EN 60950 A1-A4, A11).
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Technical Specifications
Term Description
Accepted Standard Card Sizes
Accepted Card Thickness
Accepted Electronic Card types
HDP820/820-LC:
• CR-80: 3.375 in. x 2.125 in. (85.6mm x 54mm) (corresponds to
ID1)
• CR-90: 3.63 in. x 2.37 in. (92mm x 60mm)
• CR-100: 3.88 in. x 2.63 in. (98.5mm x 67mm); laminate with CR-
90 or CR-100 size PolyGuard only if laminating with HDP800 Series-LC
HDP825/825-LC:
• CR-80: 3.375” L x 2.125” W/85.6mm L x 54mm W
.030 in. (30 mil) to .070 in. (70 mil) (.762mm to 1.778mm). (30 mil maximum for CR-100 size cards)
(.030" to .040"/.762mm to 1.02mm if laminating with HDP800 Series­LC; thicker cards are allowed to pass through the Lamination Module if you choose to print-only)
HID Proximity Cards, MIFARE Contactless Smart Cards and Contact Smart Cards
Accepted Card Compositions
Colors Up to 16.7 million colors and 256 shades per Pixel.
Card Capacity
Dimensions
ABS, PVC, PET and PETG
HDP820/HDP820-LC: 250 cards (.030"/.762mm); auto or manual feed
HDP825/HDP825-LC: 200 cards (.030"/.762mm) auto or manual feed
• HDP820/825: 15” H x 26.1” W x 14"D/381mm H x 663mm W x
356mmD
• HDP820-LC/825-LC: 15” H x 34.75” W x 14"D/381mm H x
883mm W x 356mmD
• LC Module: 14.2” H x 13” W x 10”D/362mm H x 330mm W x
254mmD
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Technical Specifications (continued)
Term Description
Display User-friendly, SmartScreen LCD Control Panel; LED display on
Card Lamination Module.
Encoding Options
Fargo Certified Supplies
HDP Film Options
• ISO Magnetic Stripe Encoding Module, dual high- and low-
coercivity, Tracks 1, 2 and 3
• JIS II Magnetic Stripe Encoding Module
• E-card Docking Station (required for all e-card options or 3rd
party smart card encoding)
• Contact Smart Card Encoder (ISO 7816), Parts 1-4; T=0 & T=1
• Contactless Smart Card Encoder (MIFARE
®
)
• Prox Card Encoder (HID read-only) (Note: Corporate Express
1000 Cards can be used with special order Weigand/ASCII Converter)
Fargo Card Printer/Encoders require highly specialized media to function properly. To maximize printed card quality and durability, printhead life and printer/encoder reliability, use only Fargo Certified Supplies, Fargo warranties are void, where not prohibited by law, when non-Fargo Certified Supplies are used.
• Clear, 1,250 prints
• Standard Holographic
• Custom Holographic, special order
HDP Film Storage
77ºF (25ºC) or lower for no longer than 1.5 years.
Temperature
Humidity 20% to 80% Non-Condensing.
Input Hopper Card Capacity
Interface
HDP820/HDP820-LC: 250 cards (.030"/.762mm) HDP825/HDP825-LC: 200 cards (.030"/.762mm)
• Centronics parallel, IEEE-1284 Compliant
• Optional USB to Parallel Adaptor
• Interfacing information for E-card Options
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Technical Specifications (continued)
Term Description
Maximum Accepted
(HDP825/825-LC only) 2.125 in. to 2.63 in. (54mm to 67mm).
Card Width Range
Maximum Accepted
3.375 in. to 3.88 in. (85.6mm to 98.5mm).
Card Length Range
Memory 8 MB RAM; expandable to 32 MB RAM.
Operating
65ºF to 80ºF (18ºC to 27ºC).
Temperature
Options The options are the 32MB RAM Upgrade Kit, Printer Cleaning Kit,
External Print Server (Windows only; required for stand-alone networking of printer/encoders), Card Lamination Module and USB­to-Parallel Interface Cable (Windows 98/Me/2000/XP only).
Output Hopper Card Capacity
Overlaminate Options (HDP800 Series-LC only)
100 cards (.030"/.762mm); 250 cards with optional Card Output Stacker
All overlaminates are available in either clear, holographic globe design or custom holographic design. They can also be optimized for use with smart cards and Magnetic Stripes. PolyGuard available in CR-80, CR-90 and CR-100 patch sizes. Here are the options:
• Thermal Transfer Overlaminate, .25 mil thick, 500 prints
• PolyGuard Overlaminate, .6 mil thick, 250 prints
• PolyGuard Overlaminate, 1.0 mil thick, 125 prints
Print Area Over-the-edge on all accepted standard card sizes (YMCKH ribbon
required for over-the-edge printing on CR-100 cards).
Print Method HDP Dye-Sublimation/Resin Thermal Transfer
Printing Method HDP™ Dye-Sublimation/Resin Thermal Transfer.
Printing Resolution Up to 16.7 million colors and 256 shades per Pixel.
Continued on the next page
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Technical Specifications (continued)
Term Description
Print Ribbon Options
• Full color, YMC, 700 prints
• Full color with resin black, YMCK, 250 or 500 prints
• Full color with two resin black Panels, YMCKK, 400 prints
• Full color with resin black and heat seal Panel for difficult to print
surfaces, YMCKH, 400 prints; extra wide for over-the-edge printing on CR-100 cards
All HDP ribbons utilize Fargo's exclusive RibbonTraq™ system for maximum print quality, performance, reliability and ease of use.
Print Speed-Batch Mode
• 35 seconds per card/112 cards per hour (YMC with transfer)
• 38 seconds per card/94 cards per hour (YMCK with transfer)
• 66 seconds per card/54 cards per hour (YMCKK with transfer)
• 40 seconds per card/90 cards per hour (YMCK/Lamination)*
• 72 seconds per card/50 cards per hour (YMCKK/Lamination)*
Resolution 300 dpi (11.8 dots/mm)
Software Drivers Windows 95/ 98/ ME/ NT/ 2000/XP.
Supply Voltage 100 to 240 VAC, 3.75A.
Supply Frequency 50 Hz/60 Hz.
System Requirements
IBM-PC or compatible. Windows 95/ 98/ ME/ NT/ 2000/XP. Pentium
™
class 133 MHz computer with 32 MB of RAM or higher, 200 MB free hard disk space or higher and ECP parallel port with DMA access.
Warranty
Printer: One year; optional Extended Warranty Program (U.S. only)
Printhead: Lifetime; unlimited pass
Weight
HDP820/825: 70 lbs. (31.8kg). HDP820-LC/825-LC: 87 lbs./39.5kg LC Module: 21 lbs./9.5 kg
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Functional Specifications
The Card Printer utilizes two different, yet closely related printing technologies to achieve its remarkable direct-to-card print quality for dye-sublimation and resin thermal transfer. The Card Printer will print from any IBM-PC® or compatible running Windows® 98Se/Me, Windows NT 4.0, Windows 2000 or Windows XP Pro.
The following describes how each of these technologies works:
Function Description
Dye­Sublimation
Dye-Sublimation is the print method the Card Printer uses to produce smooth, continuous-tone images that look photographic. (Note: This process uses a dye-based ribbon roll that is partitioned by a number of consecutive color Panels.)
• Process colors: The Panels are grouped in a repeating Series of
three process colors - yellow, magenta and cyan (YMC), along the entire length of the Print Ribbon.
• Panels: The Printer always prints the yellow Panel first, followed by
the magenta Panel and the cyan Panel.
• Printhead: As the Print Ribbon passes beneath the Printhead,
hundreds of thermal elements within the Printhead heat the dyes on the ribbon. (Note: When these dyes are heated, they vaporize and diffuse into the surface of the card. A separate pass is made for each of the three color Panels on the ribbon.)
• color Shades: By combining the colors of each Panel and by varying
the heat used to transfer these colors, it is possible to print up to 16.7 million different shades of color. (Note: This blends one color smoothly into the next, producing photo-quality images with absolutely no dot pattern.)
• Dye-Diffusion Thermal Transfer: It is the process of heating a dye
suspended in a cellulous substrate until the dye can flow, diffusing into the dye receptive surface of the card or InTM. This produces the image in the surface of the card.
HDP800 Series Card Printer/Encoders Service Manual (Rev. 5.0)
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