Farallon Communications 412, 612 User Manual

arall



Netopia ISDN Modem User’s Guide

Model 612 for PC Computers Model 412 for Macintosh Computers

Farallon Communications, Inc.

This manual and any associated artwork, software, and product designs are copyrighted with all rights reserved. Under the copyright laws this manual, artwork, software, and product designs may not be copied, in whole or part, without the written consent of Farallon Communications. Under the law, copying includes translation to another language or format.

Farallon Communications, Inc. 2470 Mariner Square Loop Alameda, CA 94501-1010 U.S.A.

Trademarks

Netopia, Farallon, and the Farallon logo design are trademarks of Farallon Communications, Inc.

All other product names are the trademarks of their respective owners.

Credits

Portions of this user’s guide were written by Igal Dahari Levy and Robert Remillard. Portions of this user’s guide were adapted by Igal Dahari Levy. Josie Cerrato edited this user’s guide.

Part number

For additional copies of this user’s guide, order Farallon part number 6120264-00-03.

Printed on Recycled Materials

iii

Chapter 1 — Introduction.......................................................1-1

Netopia ISDN Modem features................................................ 1-2

Farallon support.................................................................. 1-3

Netopia ISDN Modem package contents.................................. 1-3

Computer system requirements .............................................. 1-4

PC requirements ................................................................. 1-4

Macintosh computer requirements ....................................... 1-4

Cabling requirements .......................................................... 1-5

Chapter 2 — Setting Up ISDN Service ....................................2-1

About ISDN............................................................................ 2-2

ISDN and the Netopia ISDN Modem...................................... 2-2

Terms used in this user’s guide ........................................... 2-5

SPID formats ...................................................................... 2-6

Preparing for an ISDN line....................................................... 2-7

Find an ISDN service provider .............................................. 2-7

Decide on a type of ISDN line............................................... 2-8

Choose a phone line ........................................................... 2-8

Use your ISDN worksheet .................................................... 2-8

Ordering your ISDN line........................................................... 2-9

Contacting the telephone company..................................... 2-10

General ISDN line conﬁguration.......................................... 2-14

Chapter 3 — Installing the Netopia ISDN Modem....................3-1

Connecting to a PC................................................................. 3-2

Connecting to a Macintosh computer....................................... 3-4

Connecting analog equipment................................................. 3-6

iv Netopia ISDN Modem User’s Guide

Chapter 4 — Conﬁguration using a PC....................................4-1

Conﬁguration using Windows, Windows 95, and Windows NT..... 4-2

Placing calls with Windows................................................. 4-10

Installing the Windows 95 modem driver............................. 4-10

Placing calls with Windows 95............................................ 4-13

Installing the Windows NT modem driver............................. 4-16

Placing calls with Windows NT............................................ 4-18

Windows conﬁguration options........................................... 4-19

Conﬁguration using DOS....................................................... 4-23

Placing calls with DOS....................................................... 4-26

Chapter 5 — Conﬁguration using a Macintosh computer.........5-1

Conﬁguration using a Macintosh computer............................... 5-2

The ISDN Setup application .................................................... 5-5

The Easy Setup window ....................................................... 5-6

The Advanced window.......................................................... 5-9

The Utilities window........................................................... 5-14

The Modem View window................................................... 5-16

Saving and loading modem settings ................................... 5-18

Quitting the ISDN Setup application.................................... 5-20

Placing calls with a Macintosh computer................................ 5-20

Chapter 6 — Advanced Features............................................6-1

Placing calls using AT commands............................................ 6-2

Using data compression......................................................... 6-3

Using Multilink PPP ................................................................ 6-4

Storing Multilink Endpoint Identiﬁers in S registers ................ 6-5

Using PPP authentication protocols ...................................... 6-6

Using Dynamic Bandwidth Allocation........................................ 6-7

Placing a Toll Saver call .......................................................... 6-8

About QuickSelect.................................................................. 6-8

Optimizing serial port performance.......................................... 6-9

PC serial ports.................................................................... 6-9

Macintosh serial ports......................................................... 6-9

Contents v

About autobaud ................................................................... 6-10

Using the analog device ports............................................... 6-11

Receiving analog calls .......................................................... 6-12

Call routing to the analog device ports................................ 6-13

Receiving data calls ............................................................. 6-16

Chapter 7 — Troubleshooting.................................................7-1

Netopia ISDN Modem LEDs..................................................... 7-2

Troubleshooting tips............................................................... 7-4

Downloading ﬁrmware to your ISDN modem ............................. 7-8

From a PC .......................................................................... 7-8

From a Macintosh computer............................................... 7-10

Appendix A — Modem Operation............................................A-1

Modem basics....................................................................... A-2

Operating modes................................................................. A-2

The AT command set........................................................... A-3

Using the modem................................................................ A-5

Modem command summaries................................................. A-8

AT commands..................................................................... A-8

S registers........................................................................ A-11

ISDN modem result codes ................................................. A-17

Appendix B — ISDN Events....................................................B-1

ISDN event cause codes...................................................... B-2

Appendix C — Technical Speciﬁcations ..................................C-1

RS-232-D pin assignments................................................... C-3

PC serial cable pin assignments........................................... C-4

Macintosh DIN-8 pin assignments ........................................ C-5

Regulatory notices .............................................................. C-6

Appendix D — About the COM Port Accelerator......................D-1

Installation ............................................................................ D-2

vi Netopia ISDN Modem User’s Guide

Farallon Technical Support....................................................TS-1

Before calling Farallon....................................................... TS-1

Environment proﬁle ........................................................... TS-2

How to reach us................................................................ TS-2

Glossary...............................................................................GL-1

Index ........................................................................................1

Limited Warranty and Limitation of Remedies

Chapter 1

Introduction

1-1

The Netopia ISDN Modem is an external, stand-alone, ISDN terminal adapter. Using Integrated Services Digital Network (ISDN) technology, the Netopia ISDN Modem provides high-speed access to analog and digital services. With the Netopia ISDN Modem, you can access the Internet, your corporate local area network (LAN), or another individual computer.

This chapter introduces the Netopia ISDN Modem and its features. It also explains the requirements for using the Netopia ISDN Modem.

Analog Modem

Netopia ISDN Modem

-C w

t n e

-1

-2



n o ll

a r a F

ISDN line

3 Com

Impact

R T

D D R

S 2 B

DB T S E

R W P

Public telephone

network

Analog or ISDN line

Analog telephone

Analog or ISDN line

Analog and digital network access with the Netopia ISDN Modem

Internet

on-line service

Corporate

LAN

1-2 Netopia ISDN Modem User’s Guide

Netopia ISDN Modem features

You can use the Netopia ISDN Modem to dial into any ISDN-compliant terminal adapter or router that supports the Point-to Point (PPP) protocol over ISDN.

The Netopia ISDN Modem comes in two models:

■

Model 612 for use with PC computers Model 412 for use with Macintosh computers

■

The Netopia ISDN Modem’s features include:

■

Support high-speed digital access using Multilink PPP, Stac compression, and a high-speed serial port.

■

Dynamic Bandwidth Allocation (DBA).

■

A complete digital network termination (Basic Rate ISDN NT1).

■

Two analog device ports for using analog telephone devices with the ISDN line and ﬂexible call routing to the two analog ports.

■

QuickSelect feature to automatically convert asynchronous Point-to-Point Protocol (PPP) into synchronous (HDLC-based) PPP.

■

Support for the Password Authentication Protocol (PAP) and the Challenge Handshake Authentication Protocol (CHAP).

■

Automatic detection and adaptation to the baud rate of your computer’s serial port (autobaud).

■

Toll Saver 56K permissive dialing, which allows you to place a data call over an ISDN line set up for voice connections.

■

A comprehensive diagnostic test and LED status display.

■

Netopia ISDN Assistant to conﬁgure the switch type and SPID parameters.

Introduction 1-3

Farallon support

Netopia Care Service Program that includes 30 days of

■

toll-free telephone technical support, lifetime technical support via e-mail, the World Wide Web, fax, and the Farallon bulletin board service (BBS). This program also includes a 1-year warranty that allows you to receive a replacement unit with a 5-day turnaround.

Keep it Running, Guaranteed!

■

support plan that provides toll-free telephone support and a next-day product-replacement warranty.

Up & Running, Guaranteed!

■

which Farallon helps you obtain ISDN and Internet services and guarantees a successful connection.

Netopia ISDN Modem package contents

The Netopia ISDN Modem package includes:

A Netopia ISDN Modem unit (model 612 connects to a PC;

■

model 412 connects to a Macintosh computer) A power cable with an AC wall transformer

■

A DB-25–to–DB-9 serial cable (model 612 only)

■

A DB-25–to–mini-DIN-8 serial cable (model 412 only)

■

An RJ-11–to–RJ-11 ISDN telephone cable

■

A 3.5" installation diskette with conﬁguration software

■

A Netopia ISDN Modem user’s guide

■

A Getting Started card with an attached phone card

■

, an optional 3-year premium

, an optional service program in

Internet access software

■

1-4 Netopia ISDN Modem User’s Guide

Computer system requirements

Refer to the appropriate section below for information on PC and Macintosh computer requirements.

PC requirements

Your PC should have the following:

A 386, 486, or Pentium processor

■

640 KB of conventional memory

■

MS-DOS 5.0 or later operating system

■

Microsoft Windows 3.1 or later, Windows 95, or Windows NT

■

A hard disk drive with 2 MB of free space

■

An available serial (COM) port equipped with a 16550 universal asynchronous transmitter. (See the “Optimizing serial port

performance” section on page 6-9 for more information.)

Macintosh computer requirements

Your Macintosh computer must be a Macintosh Plus or later model. It must have the following:

■

System 7 or later operating system

■

A hard disk drive with 2 MB of free space

■

An available serial port (see the “Optimizing serial port

performance” section on page 6-9 for more information).

Introduction 1-5

Your communications software, such as a PPP client application, may additionally require:

■

System 7.1 or later

■

A Macintosh computer equipped with a 68020 or later CPU

Cabling requirements

Your package contains a PC or Macintosh serial cable to connect the Netopia ISDN Modem to your computer.

If your PC computer has a 25-pin serial port, you will need a DB-9–to–DB-25 adapter. See “RS-232-D pin assignments” on

page C-3 for a description of the pins on the ISDN modem’s

RS-232-D port.

Chapter 2

Setting Up ISDN Service

This chapter shows you how to set up ISDN service. You will learn about what ISDN is, how to prepare for setting up an ISDN line, and how to work with an ISDN service provider. If you already have an ISDN line, you may still want to read the rest of this chapter to ﬁnd the ISDN information needed to properly conﬁgure your Netopia ISDN Modem.

2-1

If you opted for the will set up ISDN service for you. However, you may still want to read this chapter to become familiar with basic ISDN concepts.

This chapter is divided into three main sections:

■

A short description of ISDN and deﬁnitions of some common ISDN terms

■

Preparing to order your ISDN line

■

Ordering your ISDN line

Up & Running, Guaranteed!

program, Farallon

2-2 Netopia ISDN Modem User’s Guide

About ISDN

ISDN uses digital technology to connect to the public telephone network. Using the existing copper wire and public telephone network infrastructure, ISDN provides for existing voice services and high-speed, dial-up data service.

Networks using ISDN communicate more efﬁciently than those using analog lines. This is due to the relatively low cost of ISDN, the fact that digital lines are relatively free of the random noise associated with analog lines, and the high communication speeds that can be achieved. ISDN Basic Rate Interface (BRI) lines can reach speeds of up to 128 thousand bits per second (Kbps). A typical high-speed modem can only send data over an analog line at up to 28.8 Kbps.

You can convert almost any existing regular telephone line to ISDN by ordering ISDN service for that line. In most cases, no rewiring is necessary for the conversion and no special equipment is needed to use the converted line with your Netopia ISDN Modem. (Keep in mind that if you convert an analog line to an ISDN line, you will not be able to directly connect analog devices to the ISDN line in most cases.)

ISDN and the Netopia ISDN Modem

If you’ve been using an ordinary modem to dial into analog data services, such as a corporate LAN or online service, you can continue to do so with your digital ISDN line. Simply connect your analog modem to one of the analog device ports on the Netopia ISDN Modem and continue to use your analog devices in the same fashion as before.

The Netopia ISDN Modem will convert the analog signal to a digital signal for transmission over the ISDN line in such a way that it can be retransmitted by the public switched network to an analog device.

Setting Up ISDN Service 2-3

Analog connection Digital connection

Analog or digital connection

Internet Service Provider

or online service

Using analog devices with the Netopia ISDN Modem to communicate with analog voice and data services

Your computer

Analog modem

PWR TESTD B1 B2 SD RD DTR

Netopia ISDN Modem

Public telephone

network

Corporate

LAN

Netopia

Analog phone

Fax services

Telephone voice

services

2-4 Netopia ISDN Modem User’s Guide

Your computer

Digital connection

Internet Service Provider

or online service

Using the Netopia ISDN Modem to connect to digital voice and data services

PWR TESTD B1 B2 SD RD DTR

Netopia ISDN Modem

Public telephone

network

Corporate

LAN

Netopia

ISDN fax service

* If you choose not to connect any analog devices to the Netopia

ISDN ModemÕs analog device ports, you will be able to connect to other ISDN devices, but not to analog devices. See the diagrams above.

Setting Up ISDN Service 2-5

Terms used in this user’s guide

The following ISDN-related terms are used in this user’s guide:

Basic Rate Interface (BRI):

order from the ISDN service provider. A BRI ISDN line has two B channels and a D channel. The B channels carry data at 56 Kbps or 64 Kbps, and can be used by the applications you use to access the Internet. The D channel is reserved for call setup and signalling.

D channel

Switch:

from the telephone company’s local central ofﬁce. You must know the type of switch—sometimes referred to as

conﬁguration Directory number (DN):

the ISDN line you order (the directory number is also referred to as the “telephone number” in this user’s guide). Depending on the type of switch on your line, there may be one directory number for both B channels, or one for each B channel.

The massive computer that controls your telephone line

—on your line to properly conﬁgure the ISDN modem.

BRI is the type of ISDN service you will

B channels

ISDN BRI

switch

The actual phone number associated with

SPID:

The Service Proﬁle ID generally looks like the directory number with some extra digits (the TID) appended to it. The number of SPIDs received with BRI service can vary from none to two.

TID (Terminal ID): This one- or two-digit number is associated with the SPID. It’s usually 1 or 01 for the ﬁrst SPID and 2 or 02 for the second SPID, but it can vary in form.

If you encounter other unfamiliar terms, check the glossary.

2-6 Netopia ISDN Modem User’s Guide

SPID formats

The exact format of ISDN SPIDs is sometimes a point of confusion. This is because several formats exist, and some formats allow variations.

The table below displays the general SPID formats for some of the types of ISDN switch conﬁgurations supported by the Netopia ISDN Modem. The formats shown are a subset of possible SPID formats, but in most cases they should work.

In the following table, xxxxxxx represents the directory number assigned to your ISDN line, and yyy represents your area code.

Switch SPID format

AT&T 5ESS custom (multipoint)

National ISDN-1 on AT&T 5ESS (multipoint)

National ISDN-1 on Northern Telecom DMS-100

Note: AT&T 5ESS custom point-to-point switches have no SPIDs and are not represented in the table above. However, this type of switch conﬁguration is supported by the Netopia ISDN Modem.

Example SPIDs If your ISDN line is controlled by a DMS-100 using National ISDN-1,

and your directory numbers are given as (415)234-5678 and (415)234-5679, your SPIDs are 4152345678100 and

4152345679200. Alternately, your SPIDs can be 41523456780100 and 41523456790200.

yyyxxxxxxx100 and yyyxxxxxxx200

yyyxxxxxxx0100 and yyyxxxxxxx0200

01xxxxxxx0

01xxxxxxx00

Preparing for an ISDN line

When you order an ISDN line, you will exchange information with the ISDN service provider about the kind of service you need. The provider, in turn, will give you some information about your line that will be useful when you conﬁgure your Netopia ISDN Modem.

There are a few things to do before you can order an ISDN line:

■ Find an ISDN service provider

■ Decide on a type of ISDN line

■ Choose a phone line

■ Use your ISDN worksheet

These are explained in the corresponding sections below.

Setting Up ISDN Service 2-7

Find an ISDN service provider

ISDN service is typically provided by local telephone companies. In certain regions, there may be other types of companies providing ISDN service, such as long distance telephone companies. In this user’s guide, we’ll refer to the ISDN service providers as telephone companies.

If you are unsure of who provides ISDN service in your area, start by contacting your local telephone company (refer to the list of contact numbers for telephone companies that appears later in this chapter). Ask for the ISDN service representative or for someone in the company’s marketing or business services ofﬁce.

Regardless of who you choose for ISDN service, the basic process of setting up an ISDN line should be the same.

2-8 Netopia ISDN Modem User’s Guide

Decide on a type of ISDN line

An ISDN line can be conﬁgured to carry data only, or both data and voice.

Choose a phone line

To order an ISDN line, you must either designate an existing telephone line to be converted, or order a new line to be installed. There will probably be an additional charge if you add a new ISDN line. However, if you convert an analog line to an ISDN line, you will not be able to directly connect analog devices to the ISDN line in most cases.

Regardless of your choice, make sure there is a wall jack for the line you choose near where you intend to install your Netopia ISDN Modem.

Use your ISDN worksheet

The ISDN Worksheet at the end of this chapter (see page 2-18) contains sections where you can note important information about your ISDN account. You may want to photocopy the ISDN Worksheet and ﬁll in the copy.

Note: The ISDN Worksheet is for your convenience only. You may receive forms containing similar information from your telephone company. In any case, the ISDN Worksheet is not an application for an ISDN line nor a substitute for the forms your telephone company uses.

Fill in section 1 of the worksheet once you ﬁnd out exactly who you’ll order your ISDN line from. Fill in as much of section 2 as you can before calling your telephone company. The information in section 3 can only be ﬁlled in after you order your ISDN line.

Be sure to check the accuracy of the information you enter on the worksheet. Some of it will be needed later when you conﬁgure your Netopia ISDN Modem.

It’s also a good idea to have the worksheet available if you call Farallon technical support. The information on the sheet may help a Farallon technician answer your questions more quickly.

Ordering your ISDN line

This section contains the information you’ll need to successfully order an ISDN line.

Read this section through before contacting your telephone company. Then refer to it when you actually order your line.

The ﬁrst step in ordering your ISDN line is to prepare for the questions your telephone company may ask, such as:

Setting Up ISDN Service 2-9

■ Will you be using an existing telephone line or need a new one?

■ Where is the line located?

■ Who is the contact person at that location?

■ Who will be billed for the line or should this line be added to an

existing account?

■ Should the service (or number) be listed?

Use section 2 of the ISDN Worksheet to record the answers to these questions before calling your telephone company. Your telephone company may also ask other questions about the type of service you want.

2-10 Netopia ISDN Modem User’s Guide

Contacting the telephone company

Below is a list of items that can help you order your ISDN line more easily. These items correlate with items in section 3 of the ISDN Worksheet (see page 2-18).

Depending on your situation, some of these items may not apply to your order, and all of the items may not be dealt with by your telephone company at the same time. In addition, there may be other issues you will need to ask the telephone company about.

When an item in this list generates information that should be entered in your worksheet, be sure to do so.

First, read through this list and become familiar with its contents. Then call your telephone company and refer to the items in the list during the ordering process.

1. Call your telephone company. Refer to the table below for your telephone company’s phone number.

State Telephone Number

Alabama 800-858--9413 Alaska 907-561-1221 Arizona 800-898-WORK Arkansas 800-SWB-ISDN California 800-4PB-ISDN Colorado 800-898-WORK Connecticut 800-430-ISDN Delaware 800-570-ISDN Florida 800-858--9413 Georgia 800-858--9413 Hawaii 808-586-3000

Setting Up ISDN Service 2-11

State Telephone Number

Idaho 800-898-WORK Iowa 800-898-WORK Illinois 800-TEAM-DATA Indiana 800-TEAM-DATA Kansas 800-SWB-ISDN Kentucky 800-858--9413; 513-566--9413 Louisiana 800-858--9413 Maine 800-GET-ISDN Maryland 800-570-ISDN Massachusetts 800-GET-ISDN Michigan 800-TEAM-DATA Minnesota 800-898-WORK Mississippi 800-858--9413 Missouri 800-SWB-ISDN Montana 800-898-WORK Nebraska 800-898-WORK Nevada 702-333-4811 New Jersey 800-570-ISDN New Hampshire 800-GET-ISDN New Mexico 800-898-WORK New York 800-GET-ISDN; 716-777-1234 North Carolina 800-858--9413 North Dakota 800-898-WORK

2-12 Netopia ISDN Modem User’s Guide

Ohio 800-TEAM-DATA; 513-566--9413 Oklahoma 800-SWB-ISDN Oregon 800-898-WORK Pennsylvania 800-570-ISDN Rhode Island 800-GET-ISDN South Carolina 800-858--9413 South Dakota 800-898-WORK Tennessee 800-858--9413 Texas 800-SWB-ISDN Utah 800-898-WORK

State Telephone Number

Vermont 800-GET-ISDN Virginia 800-570-ISDN Washington 800-898-WORK Washington DC 800-570-ISDN West Virginia 800-570-ISDN Wisconsin 800-TEAM-DATA Wyoming 800-898-WORK

2. ISDN line conﬁguration. Your telephone company may have the Netopia ISDN Modem on a list of supported products that have been tested with a particular ISDN line conﬁguration. If your telephone company conﬁrms that the Netopia ISDN Modem is on that list, then it will know how to set up your line.

Note: If your telephone company does not recognize the Netopia ISDN Modem, you should read “General ISDN line

conﬁguration” on page 2-14.

Setting Up ISDN Service 2-13

3. Type of switch conﬁguration used on your line. You must receive this information from your telephone company to properly conﬁgure the Netopia ISDN Modem. The switch should be one of the types supported by the Netopia ISDN Modem:

■ AT&T 5ESS custom

■ Northern Telecom DMS-100 or Siemens EWSD

■ AT&T 5ESS

4. Directory numbers and SPID (service proﬁle identiﬁer) numbers. This information may be provided to you at a later time,

after your line has been set up. There may be one or two directory numbers, and one or two SPIDs. If the switch on your line is an AT&T 5ESS custom point-to-point, you will receive no SPIDs. It’s very important that you record this information accurately.

Note: Regardless of the number of directory numbers and SPIDs you receive, your line should be conﬁgured to allow the Netopia ISDN Modem to use both B channels at once.

5. Circuit ID number. Your line has a unique physical address called a circuit ID. Y ou should obtain this number from your telephone company and record it on the worksheet. The circuit number can be useful for locating your line and its associated circuit in case of a problem.

6. Long-distance company to be used on your ISDN line. When the Netopia ISDN Modem makes long distance calls on your ISDN line, you will be billed by a long distance telephone company. Make sure that you have the long distance company of your choice.

2-14 Netopia ISDN Modem User’s Guide

General ISDN line conﬁguration

What if your telephone company does not recognize the Netopia ISDN Modem? You can still use the ISDN Worksheet, but follow these steps:

1. Ask for a standard Basic Rate Interface (BRI).

2. Ask the telephone company representative what type of switch the company will use for your line: AT&T 5ESS custom, Northern Telecom DMS-100/Siemens EWSD, or AT&T 5ESS. Note this information on your ISDN Worksheet for later use.

Note: NI-1 can appear on an AT&T 5ESS or a Northern Telecom DMS-100.

3. Locate your telephone company’s ISDN switch type in the table below. Provide the switch parameters to the representative.

ISDN switch type

Setting Up ISDN Service 2-15

ISDN Line

Conﬁguration

Parameter

AT&T

Custom



5ESS

AT&T 5ESS

National ISDN-1

Northern

Telecom

DMS-100

Siemens EWSD

National ISDN-1

Standard (2B+D)

Line type

line with point-to-point conﬁguration

Line code

Interface type

2B1Q (no NT1 required)

U interface with an

RJ-45 jack Directory numbers 2 Maximum

terminals Maximum B

channels Circuit-switched

voice Circuit-switched

voice limit Circuit-switched

voice channel Circuit-switched

data Circuit-switched

data and voice Circuit-switched

data channel

1 1 NA NA

2222

Any Any NA NA

NA NA NA Yes

Any Any NA NA

Standard (2B+D) National ISDN-1 line

2B1Q (no NT1 required)

U interface with an RJ-45 jack

Standard (2B+D) National ISDN-1 line

2B1Q (no NT1 required)

U interface with an RJ-45 jack

NA NA

NA Dynamic

NA NA

Standard (2B+D) National ISDN-1 line

2B1Q (no NT1 required)

U interface with an RJ-45 jack

* The directory number, circuit-switched voice, and circuit-switched voice limit parameters should be

set to 2 to allow both analog device ports to be used simultaneously. If these parameters are set to 1, the ISDN line can only place or receive one call at a time.

2-16 Netopia ISDN Modem User’s Guide

ISDN switch type

ISDN Line

Conﬁguration

Parameter

AT&T

Custom



5ESS

AT&T 5ESS

National ISDN-1

Northern

Telecom

DMS-100

Siemens EWSD

National ISDN-1

Circuit-switched data limit

2 2 NA None

Terminal type A (basic terminal) A (basic terminal) Functional PVC 2 Functional Display Yes Yes NA NA Actual user Yes Yes NA NA Voice or data Both Both Both No

Data option NA NA Call appearance

preference Circuit-switched

option Bearer restriction

option

Idle Idle NA NA

NA NA Yes NA

NA NA

Protocol NA NA

Lower layer compatibility

No packet mode data (NOPMD)

Functional version 2 (PVC 2)

No packet mode data (NOPMD)

Functional

SPID sufﬁx NA NA 1 1 Terminal Endpoint

Identiﬁer

NA NA Dynamic Dynamic

Maximum keys NA NA 64 NA Ring NA NA No NA Key system (EKTS) NA NA No No Flexible Call

Offering (FCO)

Yes

* FCO (also referred to as “Additional Call Offering”) allows you to receive an incoming call while a

Multilink PPP call is active. If you do not want this feature, which might cost extra, notify your telephone service provider. Note that FCO is not required.

Setting Up ISDN Service 2-17

4. Ask the telephone company representative to provide the information you need to ﬁll out section 3 of the worksheet.

5. Present the ordering information you receive from the telephone company representative to the ISDN line installer or telephone company service representative in your area. Also, make sure that your local telephone company installer installs a new or rewires an existing RJ-11 or RJ-45 jack for your ISDN line. Y ou will connect the Netopia ISDN Modem to this jack using the RJ-11–to–RJ-11 ISDN telephone cable.

6. Once your Netopia ISDN Modem is installed and conﬁgured, try to place a call. If the line does not function properly with the ISDN modem, contact your telephone company and ask them to reconﬁgure the line until it works properly.

2-18 Netopia ISDN Modem User’s Guide

ISDN Worksheet

1. Telephone company contact information

Name and address:

_____________________________________________________________ _____________________________________________________________

_____________________________________________________________ Telephone/Fax numbers: _______________________________________ E-mail address: _______________________________________________

2. Your information

Street address where your ISDN line is located:

_____________________________________________________________

_____________________________________________________________ Contact person at this location, including phone number:

_____________________________________________________________ Is this an existing line or a new line (to be installed)?

__ existing __ new

Should the number for this line be listed in the telephone company’s directory?

__ no __ yes

Billing address for your ISDN line:

_____________________________________________________________

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