ParQube FC
Fee Computer
Use and maintenance
Ver. 1.0
July, 2015
en
Instructions translated from the original Italian
MANUFACTURER
FAAC S.p.A.
Soc. Unipersonale
Via Calari 10
40069 Zola Predosa (BO)
Italy
INTRODUCTION
This documentation is part of the operating instructions of the parking system.
If this manual should contain incomplete or dicult to understand information, it is mandatory to consult the installer: no
initiative is to be taken.
GENERAL INFORMATION
FAAC S.p.A. requires installers and users to strictly comply with the instructions described in this manual, paying particular
attention to the safety warnings.
GENERAL CONSIDERATIONS
All operating and maintenance instructions and warnings given in this manual must be complied with.
Training the personnel responsible for the product is of particular importance, especially with regards to the use, as well as
maintenance and monitoring of compliance with the operating procedures and all safety regulations in this manual.
This manual has been drawn up with the greatest possible care, with the aim of providing accurate information. However,
FAAC S.p.A. declines all explicit and implicit liability for any errors contained in this document.
Moreover, FAAC S.p.A. reserves the right to modify the contents of this manual at any time and without prior notice in order
to keep it up to date.
FAAC S.p.A. shall not be held responsible for errors or data loss deriving from the use of this manual.
ORIGINAL VERSION IN ITALIAN
Versions of this document in a language dierent from the original must be understood to be a direct translation of the
original Italian version.
PREFERENTIAL RIGHT OF INTERPRETATION
In the event of any dierences between the translated and the original version, the Italian version shall be considered the
only valid version published and recognised by FAAC S.p.A.
COPYRIGHT INFORMATION
No part of this publication may be reproduced, distributed, translated into any language or transmitted by any means,
electronic or mechanical, including photocopying, recording or with any other storage and retrieval systems, for other pur-
poses other than the exclusive personal use of the purchaser, without specic written permission from FAAC S.p.A..
FAAC S.p.A. thanks you for choosing our products
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Copyright ©, 2015, FAAC S.p.A.
All rights reserved. The information contained herein is considered accurate as at the date of publication.
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Table of Contents
1 Graphic conventions .................................................................................................................................8
1.1 General symbols .......................................................................................................................................................................... 8
1.2 Symbols for procedures ............................................................................................................................................................8
1.2.1 Table with the symbols for procedures ................................................................................................................................................... 9
1.3 Roles ............................................................................................................................................................................................. 10
2 General Conditions .................................................................................................................................. 12
2.1 Symbols applied to the Product ............................................................................................................................................ 12
2.2 General Warnings .....................................................................................................................................................................12
2.3 Limitations of liability ................................................................................................................................................................ 12
2.4 Recipients .................................................................................................................................................................................... 12
3 Product Description ................................................................................................................................ 14
3.1 Intended use .............................................................................................................................................................................. 14
3.1.1 Limitations of use ........................................................................................................................................................................................14
3.1.2 Storage ..........................................................................................................................................................................................................14
3.2 Technical characteristics ...........................................................................................................................................................15
3.2.1 Control elements .........................................................................................................................................................................................15
3.3 General description .................................................................................................................................................................. 16
3.3.1 Functionality .................................................................................................................................................................................................16
4 Use ...............................................................................................................................................................20
4.1 Use by the operator ................................................................................................................................................................ 20
5 Maintenance ............................................................................................................................................ 24
5.1 Introduction ............................................................................................................................................................................... 24
5.2 Safety warnings ........................................................................................................................................................................ 25
5.3 Service and Maintenance planning systems ..................................................................................................................... 26
5.3.1 Peripheral .....................................................................................................................................................................................................26
5.3.2 Ticket/receipt printer ................................................................................................................................................................................. 26
5.4 Peripheral ................................................................................................................................................................................... 27
5.4.1 Opening service door ............................................................................................................................................................................... 27
5.4.2 Closure service door ................................................................................................................................................................................. 27
5.4.3 Switching on and o .................................................................................................................................................................................28
5.5 Ticket/receipt printer ............................................................................................................................................................... 29
5.5.1 Paper roll replacement ..............................................................................................................................................................................29
5.5.2 Clearing jams ................................................................................................................................................................................................31
6 Declaration of Conformity .................................................................................................................... 34
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Capitolo 1
GRAPHIC CONVENTIONS
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1 GRAPHIC CONVENTIONS
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1.1 GENERAL SYMBOLS
The following table shows the general symbols used in the manual.
Symbol Description
Indicates warnings or procedures related to operator safety.
Indicates warnings or information of particular importance which do not aect operator safety.
Indicates a reference to a specic manual
Indicates a reference to a chapter in this manual
Indicates a reference to a section in this manual
1.2 SYMBOLS FOR PROCEDURES
Each procedure reports, next to the title, an icon indicating the role to be performed.
In addition, certain repetitive procedures are associated with an icon that will be used to recall them each time they should
be executed.
1
Apertura sportello di servizio
Figure 1 - Example of a title of a procedure
Pos Description
1 Title procedure
2 Icon identifying the procedure (for recursive procedures only)
3 Minimum role to perform the procedure
2 3
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1.2.1 Table with the symbols for procedures
Icon Description
Indicates the opening of service door
Indicates the closing of the service door
Indicates the activation of the security measures
Indicates the deactivation of the security measures
ONON
Indicates the switching on
OFFOFF
Indicates the connection
Indicates the disconnection
Indicates the cleaning
Indicates the insertion of the tickets or card
Indicates the withdrawal of the tickets or card
Indicates the emptying of the bin
Indicates the Login phase
Indicates the switching o
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1.3 ROLES
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The following table indicates the expertise and qualications required of the operators assigned to the dierent tasks:
Icon Qualication Description Responsibility
▫ System installation according to the
intended purpose.
▫ Technician
HUB Parking Technology
INSTALLER
MAINTENANCE TECHNICIAN
SYSTEM MANAGER
OPERATOR ▫ Parking employee.
▫ Technician who has
received specic training
from the manufacturer.
▫ Technician
HUB Parking Technology
▫ Technician or employees of
the parking area trained by
the manufacturer.
▫ Car park owner
▫ Parking employee
▫ Commissioning according to the
operating and safety requirements and
delivery to the system manager.
▫ Training of operational personnel to
ensure safe operation.
▫ System maintenance by repairing or
replacing components.
▫ System maintenance by repairing or
replacing components.
▫ Cleaning of the equipment in accordance
with the manufacturer's instructions.
▫ Immediate and safe reaction in case of
faults.
▫ Ensure that maintenance is performed
only by authorised technicians
▫ Ensure that all safety regulations are
observed
▫ Check that the operators have specic
training
▫ Operation of the peripherals during
normal use.
▫ Cleaning of the equipment in accordance
with the manufacturer's instructions.
▫ Immediate and safe reaction in case of
faults.
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Capitolo 2
GENERAL CONDITIONS
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2 GENERAL CONDITIONS
2.1 SYMBOLS APPLIED TO THE PRODUCT
Symbol Description
Electrical hazard!
Presence of live parts.
Hot parts hazard!
Presence of hot parts.
Earth connection
2.2 GENERAL WARNINGS
It is important for the safety of people to carefully comply with the following precautions.
▫ The instructions must be kept intact and must follow the device throughout its life.
▫ This product was solely designed and built for the use described in this document.
▫ The user must not attempt any kind of repair or direct intervention and must only contact the Authorised Service
Centre.
FAAC S.p.A. shall not be held liable for damage caused by failure to comply with the warnings and
safety instructions.
2.3 LIMITATIONS OF LIABILITY
▫ In no event shall FAAC S.p.A. or its suppliers be liable for any direct or indirect damages (including consequential loss
of prots or savings, interruption of trading, loss of information or data and other pecuniary loss) incurred by the User
or by third parties due to use of or failure to use this product.
▫ FAAC S.p.A. disclaims any liability deriving from improper use or use other than that for which the product is intended.
▫ FAAC S.p.A. shall not be held liable for unsafe and improper operation of the device if non-original system componen-
ts are used.
▫ FAAC S.p.A. shall not be held liable for the consequences deriving from improper operations performed by the user.
2.4 RECIPIENTS
This manual is specically intended for managers, operators and maintenance technicians.
The reader must check they have the necessary qualications in order to perform the operating instructions in this manual.
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Capitolo 3
PRODUCT DESCRIPTION
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3 PRODUCT DESCRIPTION
3.1 INTENDED USE
Manually assisted payment unit for parking revenue system
Any other use and/or modication is not permitted and could be dangerous.
FAAC S.p.A. disclaims any liability deriving from improper use or use other than that for which the
product is intended.
3.1.1 Limitations of use
Do not install the peripheral in an explosive atmosphere (ATEX use): the presence of inammable
gases or fumes is a serious safety hazard.
3.1.2 Storage
If placed into storage, the peripheral must be:
▫ Protected from the weather,
▫ Kept at a constant temperature,
▫ Stored in dry environment,
▫ Packed properly with the addition of dessicant products or silica gel (or equivalent).
Before switching on the peripheral after a long period of inactivity, it is advisable to contact specialised personnel to check the condition of its internal components.
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3.2 TECHNICAL CHARACTERISTICS
3.2.1 Control elements
21
3
Pos. Element Opt.
1 Service door
2 Door lock
3 Ticket/receipt issue nozzle
4 Barcode Scanner
5 RFID reader
4
5
Figure 2 - Control elements
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3.3 GENERAL DESCRIPTION
3.3.1 Functionality
The peripheral allows the rates of the parking system to be calculated and managed.
It can be used as:
▫ Central cashiering conguration where the payment is made at the central location within the car park
▫ Exit cashiering conguration where the payment is made at the exit lane upon leaving the car park
Depending on the options installed, the peripheral handles the following:
▫ Manages dierent types of access media
▫ Allows dierent functionality
Accepted media
Figure Description
Access media type
Ticket (Barcode)
Proximity card (RFID)
Long Range cards (AVI)
Voucher Barcode
Congress card
1
1- Only if used as in-lane pay station
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Functions
Figure Description
Functions
Exit with ticket
Exit with subscription card
Exit with LPR
Ticket payment
Reload card
Subscription renewal
Issuing a Lost Ticket
Issuing a Lost Ticket (with advanced functions)
Park & Ride
Change tari prole
Issuing a subscription card
The image shows a decentralized pay station
1- Only if used as in-lane pay station
1
1
1
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Capitolo 4
USE
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4 USE
4.1 USE BY THE OPERATOR
The operator is responsible for the regular activities of:
Type of activity
Change printer paper roll
All procedures relating to daily activities are described and illustrated in the
The management software of the peripheral allows the operator to perform all collection and sale operations.
The images shown in the following paragraphs are only given as examples and certain functions or
illustrated texts depend on the options installed on the peripheral.
The following example shows the sequence of messages relating to payment of a ticket.
Home
Figure Description
MAINTENANCE chapter.
2
Pos. Description
1 Control toolbar
2 System monitor
1
3
3 Occupancy status
Ticket reading
Figure Description
By introducing the ticket into the slot, the scanner
will read the barcode (a) allowing the calculation
of the tari.
a
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Ticket payment
a
Figure Description
The display shows the amount due (a) and all function keys for the cashing procedure.
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Capitolo 5
MAINTENANCE
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5 MAINTENANCE
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5.1 INTRODUCTION
Maintenance must be performed by skilled and authorised personnel.
Maintenance of the peripheral includes operations (inspections, tests, checks, adjustment and replacement) necessary as
a result of normal use.
For good maintenance:
▫ Only use original spare parts and tools suitable for the purpose and in good condition.
▫ Observe the scheduled maintenance intervals indicated in the manual (preventive and periodic). The intervals shall be
understood to be the maximum acceptable and must therefore not be exceeded; shorter intervals may, of course, be
used.
▫ Good preventive maintenance requires constant attention and continuous monitoring of the peripheral. Promptly
ascertain the causes of any anomalies such as excessive noise, overheating, paper dust residue, etc. and resolve them.
▫ Prompt removal of the possible causes of the fault or malfunction prevents further damage to the equipment and
guarantees operator safety.
▫ If in doubt, you must not operate. Consult the manufacturer for the necessary clarications.
Peripheral maintenance is split into two main categories from an operational point of view:
Type Icon Denition
All those operations that the operator must carry out, in a preventive
Routine
Maintenance
Service
Maintenance
manner, to ensure the proper operation of the peripheral over time;
routine maintenance includes inspection, control, adjustment and cleaning work.
All those operations which the technician must perform when the
peripheral requires it. Service maintenance includes activities such as
overhaul, repair, restoration of the rated operating conditions or replacement of a faulty, worn or defective assembly.
Each maintenance procedure illustrated and described herein contains an indication of the minimum skill level required to perform it.
FAAC S.p.A. disclaims any liability arising from the execution of maintenance procedures performed
by sta who do not hold the specied qualications.
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5.2 SAFETY WARNINGS
Switch the peripheral o for maintenance activities.
▫ The need to have the peripheral in operating conditions and/or with protection devices disabled requires adequate
skills and knowledge, and extreme caution on the part of the maintenance technician who must be adequately trained
on the possible risks present.
▫ Maintenance technicians are required to wear all personal protective equipment (gloves, goggles, overalls) necessary
for the operation to be performed.
▫ Unauthorised personnel must remain outside the working area during maintenance.
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5.3 SERVICE AND MAINTENANCE PLANNING SYSTEMS
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P
P
P
P
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The following table indicates the maintenance intervals within which you must perform the individual maintenance operations for each peripheral in use.
Maintenance operations specied for six-month intervals shall be carried out only by qualied service technicians of HUB
Parking Technology, who are properly trained and in possession of the necessary documentation.
The information specied below is given as a recommendation. The maintenance intervals depend
signicantly on the conditions of use. In the event of visible signs of deterioration in operation,
or more frequently than normal use of the parking system, you should plan maintenance work at
shorter intervals.
5.3.1 Peripheral
Type of activity Frequency
Cleaning and vacuuming the inside and outside of the chassis of the
peripheral station
As needed or every 6 months
Check ticket reading and control of cleaning of the scanner's glass Every 6 months
Check card reading Every 6 months
5.3.2 Ticket/receipt printer
Type of activity Frequency
Power supply printer paper of ticket/receipts As needed
Check printing quality Weekly
Check quality of ticket cuto Monthly
Minimum Level
of Competence
Minimum Level
of Competence
Cleaning with compressed air Once every 8 weeks
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5.4 PERIPHERAL
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5.4.1 Opening service door
Figure Description
Open the service door using the open key supplied with the peripheral (a)
Push back the service door (b)
b
a
5.4.2 Closure service door
Figure Description
Pull the service door forward (a)
Turn the open key clockwise to close (b)
a
b
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5.4.3 Switching on and o
P
Figure Description
Switching on the peripheral:
Connect the power supply cable (a)
a
ON
OFF
Switching o the peripheral:
Disconnect the power cable (a)
a
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5.5 TICKET/RECEIPT PRINTER
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5.5.1 Paper roll replacement
Figure Device positioning and description
Pos. Element
1
2
Figure Description
1 Ticket/receipt printer
2 Paper roll
Open the service door
b
Push the position lever of the thermal head (a) to
release the paper
Remove any remaining paper from the printer (b)
a
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Figure Description
Remove the nished paper roll from its support
(a)
a
The paper roll has a thermal layer on
a
Insert a new roll making sure the direction of insertion of the paper is respected (a)
one side only (external side).
If the paper is loaded the wrong way,
the printing will be illegible.
Pull the position lever of the thermal head (a)
Insert the card in the inlet slot following the direction of rotation as indicated (b) and wait for it
b
to be loaded automatically
The printer will return a record (c)
c
a
Close the service door
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5.5.2 Clearing jams
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Figure Description
Open the service door
Switch o the peripheral
OFF
Remove the card
Turn the knob (a) to eliminate any bits of paper
blocked in the printer
a
ON
b
Turn on the device
Insert the card
Close the service door
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Capitolo 6
DECLARATION OF CONFORMITY
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6 DECLARATION OF CONFORMITY
Manufacturer
FAAC S.p.A. Soc. Unipersonale
Address
Via Calari 10
40069 Zola Predosa (BO)
Italy
tel +39 051 61724
Fax +39 051 758518
www.faacgroup.com
certies and declares, under its sole responsibility, that the following device:
Product
ParQube FC
Product description
Manually assisted payment unit for parking revenue system
in conformity with the following EC Directives when installed in accordance with the instructions found in the operating
instructions:
Directive
EMC Directive 2015
Low Voltage Directive
and that all standards and/or technical specications described below have been applied:
Applied harmonised standards
EN 60335-1 (2012)
EN 61000-6-2 (2005)
EN 61000-6-3 (2007)
Bologna, Italy, January, 2015 Managing Director
A. Marcellan
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HUB Parking Technology
a Business Unit of the FAAC Group
www.hubparking.com
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