EZWatch EZWatchIP 3.1 User Manual

How to Remotely View Security Cameras Using the Internet

Introduction:

The ability to remotely view security cameras is one of the most useful features of your EZWatch Pro system. It provides
the ability to check on your home or business with any computer or lap top which has an internet connection. The remote
viewing feature also allows you to remotely review and download the recorded clips as well as view and control security
cameras.

The following is intended as a basic guide to help you understand what is required to remotely view your security cameras
through your EZWatch Pro DVR/Camera Server. For clarification, the term “DVR/Camera Server” is used to describe a
computer which has the EZWatch Pro software installed and the security cameras connected to it. “DVR” stands for
Digital Video Recorder. It is the main computer or server.

To accomplish remote viewing, the remote or off site PC uses the internet to connect to the DVR. The DVR acts as the
video server to feed the cameras video to the remote PC.

On Site:

First, the security cameras should be connected to the EZWatch Pro DVR. The DVR must be turned on and running the
EZWatch Pro software. The DVR must have an internet connection, preferably broad band (DSL or Cable). The DVR will
require a static IP address (provided by your internet provider) or you can use our EZWatch IP service which eliminates
the need for a static IP address. On page (2) you will find detailed information about choosing to use our EZWatch IP
Service or pay your internet provider for a static IP.

Remote Computer:

The remote computer can be a standard PC or a lap top with DSL, Cable or Dial Up Internet access. We highly
recommend using DSL or Cable internet connections, especially if you are going to remotely view four or more security
cameras. Dial-Up access is acceptable if you are only working with one or two cameras.

Remote Access:

You have two options for remotely viewing your cameras using the internet. You can access the DVR/Server by using
Internet Explorer or loading the EZNetwork software on to the remote PC. The EZNetwork software is found on the DC
which can with your EZWatch Pro DVR.

Internet Explorer allows you to remotely use the most common functions of the DVR such as viewing cameras and playing
back the recorded video clips. If you want the ability to remotely change system configurations such as recording times
and time activated events, you will need to install EZNetwork software onto the remote PC. The EZNetwork software
allows complete control of all aspects of the system as if you were there .

Internet Access, Viewing Cameras & How it Works

The emergence of high speed internet service in the late 90's brought about the use of static and dynamic IP addresses.
These addresses allow users to connect to the internet through Internet Service Providers (ISP). The addresses work just
like the mailing address for your home or business. It is the internet address your computer uses while it is connected to
the internet.

Both static and dynamic addresses work in similar ways. They both allow you access to the internet. But static addresses
never change. Every time you access the internet you have the same address or IP. Dynamic addresses can change
each time you connect to the internet. Because of this, dynamic addresses cause a problem when tying to link to the
same computer multiple times through the internet. The address or IP for the computer you are trying to access can
randomly change making it impossible for the remote computer to find the other computer through the internet. All internet
providers will issue Dynamic IP address to their customers. Static IP addresses are considered an additional service and
cost an additional monthly fee. Because of this you must choose to pay your internet provider for a static IP address or
sign up for our EZWatch IP service which eliminates the need to pay for a static IP. We highly recommend using the
EZWatch IP service because it usually saves you money and it allows our support technicians to proved complete trouble
shooting support.

EZWatch IP Service:

The high cost of static IP addresses and their limited availability is why we have created our EZWatch IP service. This
service eliminates the need for static IP addresses. It only requires a normal internet connection at both computers and
the service greatly simplifies the set up process. EZWatch IP continuously monitors the IP address of the DVR and when
you want to remotely view your cameras the service automatically redirects you to the IP address the DVR/Camera
Server is currently using. The cost of our service is a one time set up fee of $99.00.

How EZWatch IP Works:

The EZWatch IP service allows you to custom create a domain name on our server. You simply type that domain name
into the address bar on your web browser and the EZWatch IP service automatically redirects you to your DVR/Server
anytime you want to log into your system to view and control security cameras. This service greatly simplifies the remote
viewing set up.

Setting Up Internet Access Using EZWatch IP Service

Step #1:

First make sure the EZWatch Pro DVR/Camera Server has a connection to the internet. This can be DSL, Cable or Dial
Up. Make sure you are able to surf the web before moving to step 2.

Step #2:

Using the DVR/Camera Server, log on to our EZWatch IP web site at www.ezwatchip.com. Click on the Sign Up tab and
enter in your information following the steps. After you have entered all your information, click on the download link and
save the EZWatch IP Setup program to your computer. Be sure to remember where you saved this program so that you
can find it when you are ready to run the installation.

Step #3:

Once the software download is complete. Click on the EZWatchIP­Setup.exe icon and click on Run to install the EZWatchIP software.

Follow the steps indicated. After you have completed the installation,
if the program doesn’t automatically open the sign on screen, then
click on the Red EZWatchIP icon on your desk top.

This will open the log in screen where you will enter the user name
and password you created when you signed up for the service. After
you enter your information simply click the Begin Update button and
you are finished. This will send the first communication to our IP
server and activate your account.

If you encountered any problems up to this point please call our tech support personnel for help 1-866-241-3400.

After you click the Begin Update button the login in screen will
disappear and our round red EZWatch IP icon will appear in your
task bar. This icon indicates the service is operating.

The EZWatchIP program will check every 30 minutes to see if your Public IP Address has changed. If it has, it will send
the new address to our system so that the domain name you created (test.ezwatchip.com for example) will now be
changed and allow you to access your system remotely.

Step #4:

Now that you have your EZWatchIP service up and running the next step is to configure the DVR so that you can access
it remotely. Following the steps on the next page will guide you through opening your ports on your router or modem so
that you can now use the system. Just remember when you go to your remote location(s) when it asks you to enter your
IP address you will instead enter your domain name you have created with EZWatchIP.