Exabyte 440, 480 User Manual

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302539-005

Copyright

Copyright 1994 – 1999 by Exabyte Corporation. Al l rights reserved. This item and
the information contained herein are the property of Exabyte Corporation. No
part of this document may be reproduced, transmitted, transcribed, stored in a
retrieval system, or translated into any language or computer language in any
form or by any means, electronic, mechanical, magnetic, optical, chemical,
manual, or otherwise, without the express written permission of Exabyte
Corporation, 1685 38th Street, Boulder, Colorado 80301.

Disc l aimer

Exabyte Corporation makes no representation or warranties with respect to the
contents of this document and specifically disclaims any implied warranties of
merchant ability or fitness for any particular purpose. Further, Exabyte
Corporation reserves the right to revise this publication without obligation of
Exabyte Corporation to notify any person or organization of such revision or
changes.

Trademark Notices

Exabyte, Exafacts, Exapak, Exasoft, Exatape, and Strategex are registered
trademarks of Exabyte Corporation. Arrowhead, Eliant, and SupportSuite are
trademarks of Exabyte Corporation. A ll other product names are trademarks or
registered trademarks of their respective owners.

Note: The most current information about this product is available at

Exabyte’s web site (www.exabyte.com).

Exabyte Corporation

1685 38th Street

Boulder, Colorado 80301

302539-005

ii

Exabyte 440 and Exabyte 480

Revision History

Revis ion Date Description

000 July 1994 Beta
001 October 1994 Initial rele ase
002 February 1996 Beta for the Exabyte Mammoth tape

003 March 1996 Initial release for Exabyte Mammoth

004 July 1997 Exabyte 440 and Exabyte 480 su pport

005 June 1999 Added LVD SCSI information

Revisions to This Manual

This revision of Exabyte 440 and Exabyte 480 Libraries Instal lation and Operation (005)
contains the following changes and enhancements:

• Added low-voltage differential (LVD) SCSI information.

• Removed information about the Exabyte 8505 tape drive.

drive

tape drive

for Eliant 820 tape drive

• Added BSMI information.

• Rearra ng e d t he chapters.

Installation and Operation

iii

Safety Agency Standards

The Exabyte 440 and Exabyte 480 comply with the following domestic and
international pr oduct safety standards:

• UL Standard 1950, 3rd Edition, Information Technology Equipment
Including Electrical Business Equipment

• CSA Standard C22.2 No. 950-95, Safety of Information Technology
Equipment Including Electr ical Business Equipment

• IEC 950/EN60950, Safety of Information Technology Equipment
including Electrical Business Equipment

FCC Notice

This equipment has been tested and found to comply with the limits for a Class A
digital device, pursuant to part 15 of the FCC Rules. These limits are designed to
prov ide rea sonabl e protect ion agai nst harm ful i nterferenc e when the equipm ent
is o perated in a c o mmerc ial environment. This equip ment generates, uses, and
can radiate radio frequency energy and, if not installed and used in accordance
with this instruction manual, may cause harmful interference to radio
communicatio ns. Operation o f this equipment in a residential area is likely to
caus e har mf ul i nter fer ence i n whi ch ca s e the user wi l l b e req ui r ed to c orr ect the
interference at his own expense.

Shielded cables are required for this device to comply with FCC Rules. Use

shielded cables when connec ting this device to others.

According to FCC regula tions, changes o r modifi c ations to this equi p m ent that
are not expressly approved b y Exabyte could voi d the user’s authority to operate
the equipment.

Industry Canadian Notice per ICES-003

English This Class A digi tal apparatus meets all requirements of the Canadian

Interference-Causing Equipment Regulations.

French Cet appareil numérique de la classe A respecte toutes les exigences du

Règlement sur le matériel brouilleur du Canada.

iv

Exabyte 440 and Exabyte 480

European Notice

This eq u i p me nt has been tes t ed a nd c om p lies with the follow ing req uirement s :

 EN 55022/CISPR 22, Class A
 EN 50082-1: 1992

Bureau of Standards, Metrology, and Inspection (BSMI) – Taiwan

This equipment has been tested and complies with CNS C6357.

Englis h Warning! This is a Class A product. In a domestic environment, this

prod u ct may cause radio interf e rence, i n w hich case, the us er may be required
to take adequate measures.

Australia/New Zealand

This equipment has been tested and complies with AS/NZS 3548.

Installation and Operation

v

Product Warranty Caution

The Exabyte® 440 and Exabyte 480 Libraries are warranted to be free from defects
in materials, parts, and workmanship and will conform to the current product
specification upon delivery. For the specific details of your warranty, refer to

your sales contract or contact the company from which the library was
purchased.

The warranty for the library shall not apply to failures of any unit when:

• The l ib ra ry is r epai red by anyone o ther t han Ex aby te’ s per so nnel or
appr o ved ag ent.

• The library is physically abused or is used in a manner that is
inconsistent with the operating instructions or product specification
defined by Exabyte.

• The library fails because of accident, misuse, abuse, neglect,
mishandling, misapplication, alteration, faulty installation,
modification, or service by anyone other than the factory service
center or its approved agent.

• The library is repaired by anyone, including an approved agent, in
a manner that is contrary to the maintenance or installation
instructions supplied by Exabyte.

• Exabyte’s serial number tag is removed.

• The libra ry i s da maged because of improper packaging on return.

vi

CAUTION

R eturning the libra ry in unauthoriz ed pack aging may da mage
the unit and void the warranty.

If problems with the library occur, contact your maintena nce
organization; do not void the product warranty by allowing
untrained or unauthorized personnel to attempt repairs.

Exabyte 440 and Exabyte 480

Contents

About this manual . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xi

1 Welcome . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1

About the Exabyte 440 and Exabyte 480. . . . . . . . . . . . . . . . . . . . . . . . . . 2

Contacting Exabyte . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10

2 Hardware Installation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11

Preparing for installation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11

Installing the library hardware. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16

3 Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45

Using the operator panel. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46

Displaying the Configuration Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51

Setting the SCSI IDs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52

Setting the remaining configuration options . . . . . . . . . . . . . . . . . . . . . 54

Setting robot control modes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67

Checking the setup. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70

4 Library Operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7 1

Selecting and replacing data cartridges . . . . . . . . . . . . . . . . . . . . . . . . . 71

Replacing the cartridge magazines . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 79

Resetting the library. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 82

5 Tape Drive Operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 83

Monitoring the tape drive LEDs. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 84

Cleaning the tape drives . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 85

Displaying information about tape drives . . . . . . . . . . . . . . . . . . . . . . . 89

Ejecting a cartridge manually. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 92

Installation and Operation

vii

6 Library Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 95

Viewing SCSI data. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 96

Viewing statistics. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 102

Viewing system sensors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 104

Viewing command history. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 106

Viewing inventory information. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 108

7 Hardware Exercises. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 115

Performing diagnostics. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 115

Configuring the serial ports for diagnostics . . . . . . . . . . . . . . . . . . . . . 124

8 Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 127

Problems with library installation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 128

Problems with tape drive operation. . . . . . . . . . . . . . . . . . . . . . . . . . . . 130

Problems with library operation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 131

If you cannot resolve the problem... . . . . . . . . . . . . . . . . . . . . . . . . . . . . 132

9 Maintenance. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 133

Cleaning the front window . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 134

Using touch-up paint on the housing. . . . . . . . . . . . . . . . . . . . . . . . . . . 134

Replacing the fuse . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 135

Replacing the air filter. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 137

Replacing a tape drive (or drive blank) . . . . . . . . . . . . . . . . . . . . . . . . . 140

A Specifications. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 145

Storage capacity. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 145

Operating environment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 146

Size and weight . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 146

Power. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 147

Power cord requirements. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 147

SCSI terminator specifications. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 148

SCSI cable specifications. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 149

Remote reset cable specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 151

viii

Exabyte 440 and Exabyte 480

B SCSI Basics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 153

SCSI components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 153

Considerations for installing the library on the SCSI bus . . . . . . . . . 154

C LCD Error Codes. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 159

D Library Elements. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 169

E Packing and Shipping the Library . . . . . . . . . . . . . . . . . . . . . . . 173

Returning the library for service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 173

Packing the library . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 174

Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .187

Installation and Operation

ix

Notes

x

Exabyte 440 and Exabyte 480

About this manual

Use this manual to install, configure, operate, maintain, and
diagnose problems with your library.

Conventions used in this manual

This manual uses the following conventions:

>(QWHU@ Boxed text indicates keys on the operator panel.

Note: Notes provide hints or suggestions about the topic

or procedure being discussed.

➤ Important Information next to the heading

“Importan t” he lps you complete a procedure or
avoid extra steps.

Installation and Operation

CAUTION

Boxed text under the head ing “ CAUTION”
provides information you must know to avoid
damaging the library or tape drives or losing
data.

xi

:$51,1*

Boxed text under the heading “WARNING!”
provides information you must know to avoid
per sonal in jury.

Related publications

For informati on about these libr aries, the tape drives, and the
standards used by these libraries, refer to the following
publications.

Note: Exabyte technical p ublications are ava ilable on the

Support Services section of the Exabyte web site
(www.exabyte.com).

Exabyt e 440 and Exabyte 480 libraries

 Exabyte 440 and Exabyte 480 8mm Libraries Product

Specification, 302538

xii

 EXB-440 and EXB-480 8mm Libraries SCSI Reference,

302541

 Exabyte 440 and Exabyte 480 8mm Libraries Maintenance,

302542

 Exabyte 440 and Exabyte 480 8mm Libraries Planning for

Integration, 302543

 Exabyte 440 and Exabyte 480 Illustrated Parts Catalog, 302544
 Exabyte Bar Code Label Specification for 8mm Cartridges,

308607

Exabyte 440 and Exabyte 480

Exabyte Mammoth 8mm tape drive

 Exabyte Mammoth Product Specification, 306482
 Exabyte Mammoth SCSI Reference, 306483
 Exabyte Mammoth Installation and Operation, 306484

Eliant 820 8mm tape drive

 Exabyte Eliant 820 Product Specification, 316593
 Exabyte Eliant 820 SCSI Reference, 316869
 Exabyte Eliant 820 Installation and Operation, 317209

Standards

 ANSI Small Computer System Interface-2 (SCSI-2),

Z3.131-1994

 ANSI Small Computer System Parallel Interface-2, X3T10/

1142D

Installation and Operation

xiii

Notes

xiv

Exabyte 440 and Exabyte 480

1Welcome

Congratulations on selecti ng the Exabyte 440 or Exabyte 480
Library (EXB-440 or EXB-480). You r new library provides
automated data storage, archiving, backup, and retrieval for
mid-range and high-end workstations, servers, and
networks.

Installation and Operation

1

Chapter 1

The library’s robotic cartridge handling mechanism (CHM)
responds to commands from the host application to move
data cartr idg es between tape drives and s torag e sl ots, whi le
the tape drives read and write data. You can insert and
remove cartridges through the entry/exit port wi thout
opening the library door.

Abou t the Exabyte 440 and Exabyte 480

The following illustrations and descriptions summarize the
important library features. For library specifications, refer to
the Exabyte 440 and Exabyte 480 8mm Libraries Product
Specification.

The Exabyte 440 contains 40 data cartridge slots, while the
Exabyte 480 contains 80 data cartridge slots. Both libraries can
contain up to four Exabyte Mammoth tape drives or four
Eliant 820 tape drives.

The library is av ailable in narrow or wide, single-ended,
low-voltage differential (L VD), or high-voltage differ ential
(HVD) SCSI configurations. The narrow SCSI lib r a r y
contains either Mammoth or Eliant 820 tape drives and
operates on up to four SCSI buses. The wide SCSI library
contains Mammoth tape drives only and operates on up to
five SCSI buses.

2

Exabyte 440 and Exabyte 480

Front panel components

Welcome

Operator panel

The operator panel includes a four-line liquid crystal display
(LCD) and a keypad. Use the operator panel to access menu
options used to configure the librar y and monitor operations.
If necessary, you can tilt the LCD for easier viewing.

Entry/ exit port

The entry /exit port allows you to insert or remove individual
cartridges from the library without opening the door.

Installation and Operation

3

Chapter 1

Internal components

Drum assembly

The drum assembly holds the data cartr idge ma gazines and
rotates 180 degrees in either direction to position the
magazines in front of the CHM.

4

Exabyte 440 and Exabyte 480

Welcome

Data cart ridge magazines

Data ca rtridge ma gazines ar e t he remo vable car rier s f o r the
data cartridges. The magazines snap onto mounting plates

on the library’s rotating drum assembly and allo w easy
removal an d replacement of cartridges. Eac h magazin e has
individual cartridge slots for ten 8mm cartridges. The
Exabyte 440 cont ains up to four data cartridge magazines;
the Exabyte 480 contains up to eight.

Fixed cartridge s lot

The fixed cartridge slot, located directly above the tape
drives, allows you to store an 8mm c leaning cartrid g e or an
additional 8mm data cartridge.

Tape drives

The library can accommod ate up to four of the following
8mm tape drives:

 Mammoth with a wide SCSI configuration
 Mammoth with a narrow SCSI c onfiguratio n
 Eliant 820 with a narrow SCSI configuration

➤ Important Y ou cannot combine Exabyte

Installation and Operation

Mammoth ta pe dri ves with a ny other type of ta pe
drive in the same library.

5

Chapter 1

Drive carrier When you purchase the library, each tape
drive in the library is fitted in side a d rive carrier. The drive
carrier allows you to slide the drive in and out of the library
if the tape drive needs repair or if you are adding new tape
drives.

Because the tape drives have different faceplates, there are
different drive carr iers for Mammoth tape drives and
Eliant 820 tape drives, as shown below. Because of the
different SCSI c onnectors, there is a third drive carrier for
Mammoth wide SCSI tape drives (not shown).

Note: You must purchase the tape drive pre-installed in

the drive carrier.

Mammoth drive carrier Eliant 820 drive carrier

6

Exabyte 440 and Exabyte 480

Welcome

Drive blank Drive blanks are “empty” drive carriers with
solid faceplates. If you plan to operate the library with fewer
than four tape drives, you must install drive blanks in the
emp ty drive positions. The drive blanks ensure correct
airflow through the library for cooling, compliance with EMI
regu lations, and in some configurations, correct SCSI
conn e ct ion .

There are two types of drive blanks to match the different
SCSI configurations: wide SCSI and narrow SCSI.

Cartridge handling mechanism (CHM)

The cartridge handling mechanism (CHM) moves cartridges
between cartridge slots, tape drives, and the entry/exit port.

Bar code scanner

The high-speed bar code scanner, mounted on the CHM,
reads bar code labels affixed to the cartridges to track
individual cartridges. Cartridge label information becomes
part of the library’s cartridge inventory stored in nonvolatile
RA M.

Entry/ exit tra nsport assembly

The entry/exit transport assembly moves the transport arm
to and from the entry/exit port to pick up cartridges.

Installation and Operation

7

Chapter 1

Serial ports

Two serial ports (25-pin and 9-pin) at the back of the library
allow you to communicate with the tape drives and the
library across a serial cable connected to an external
computer. By running a special diagnostic program, you can
perform diagnostics, upgrade firmware, and test CHM
motion.

8

Exabyte 440 and Exabyte 480

Welcome

SCSI connectors

The li brary has eit her eight or t en SCSI connector s, acc essib le
through the cabling bay on the back. Narrow SCSI libraries
have eight connectors and can be connected to up to four
SCSI buses (the tape drive in the uppermost slot and the
library are on the same bus). Wide SCSI libraries have ten
connectors and can be attached to up to five SCSI buses (all
four tape drives and the library can be on separate buses).

Installation and Operation

9

Chapter 1

Cont acting Exabyte

To obtain technical support
Exabyte Technical Support 1-800-445-7736

e-mail [email protected]
World Wide Web http://w w w .exabyte.com
To order supplies and accessories
Exabyte Express 1-800-EXATAPE

To ret urn equipment for service

1-303-417-7792
1-303-417-7160 (fax)

(1-800-392-8273)
1-972-481-4221
1-972-406-9081 (fax)

10

Exabyte Service 1-800-EXATAPE

(1-800-392-8273)
Scotland: + 44-1324-564564

e-mail [email protected]

Note: If it is more convenient to your location, contact

Exabyte Technical Support in Europe at the
fo llowi ng nu mbers:

Phone: + 31-30-254-8890
Fax: + 31-30-258-1582
BBS: + 31-30-258-1617

Exabyte 440 and Exabyte 480

2Hardware Installation

This chapter describes how to install and set up the library
hardware.

Preparing for installation

Before insta lling the library, complete the following preliminary
steps.

Step Description

✔

1 Unpack the library.
2 Obtain accessories and equipment.
3 Prepare the host computer.

Step 1 – Unpack the library

Complete the unpacking steps printed on the box. Save all original
pack ing materials in case you ne ed to ship or move the library
late r.

Installation and Operation

4 Prepare the library for installation.

11

Chapter 2

Step 2 – Obtain accessories and equipment

Make certain you have all the accessories and equipment for
library operation, as indicated in the table below. Many of these
items are included in the library accessories box (a separate box at
the top of the carton).

Required accessories and equipment

Power cord Included with the library.

(Page 147 provides power cord
spec ific ations for other voltage s

and international use.)
Two keys for the front door Included with the library.
Jumpers for connecting the

libra ry and ta pe driv es to a singl e
SCSI bus.

Twelve s cre ws a nd ten c lip nuts
(see page 17 for specific sizes)

Two slide rails
SCSI cables If these items are not included
SCSI terminator (s) (require d if

the library or one of the tape
drives is the last device on the
bus)

Data cartridges and cleaning
cartridges

Included with the library (three

for narrow SC SI libra ries a nd four

for wide SCSI libraries).

Included with rack-mount

libraries.

with the l ibr a ry, con tac t Exabyte

to purchas e them. I f you want to

use your own, see page 148 for

specifications. Visit the Exabyte

web site ( www.exa byte.com) for

a list of approved vendors.

If cartridges are not included with

the library, contact Exabyte to

purchase them. If you want to

use your own, refer to page71

for appropriate data cartridges

and to page85 for appropriate

cleaning cartridges.

12

Exabyte 440 and Exabyte 480

Hardware Installation

➤ Important Your l ibrary has been shipped to

you with the ta pe drives pre- ins ta l le d. For librarie s
that will operate with fewer than four tape drives,
drive blanks have been installed in the unused
carrier slots. For more information, see “Using

drive blanks” on page140.

Step 3 – Prepare the host comput er

Make sure your SCSI host bus adapter card or cards installed in
the host computer and its application software are compatible
with your library and the tape drives you are using. You can
obtain software compatibility information for Exabyte products

from Exabyte’s web site (www.exabyte.com).

You can install the software application on the host computer
before or after library installation. However , if you install the
software first, you may need to reconfigure it for use with the
library.

Installation and Operation

13

Chapter 2

Step 4 – Prepare the library for installation

Prepare the library as follows:

 Ensure that the wor k area is free from condit ions that could

caus e elect rosta tic d isc harge ( ESD). Disc harge s tati c elect ric ity
from your body by touching a known grounded surface, such

as your computer’s metal chassis.

 Locate an appropriate area for the library. The library must

have a level surface nea r a readily accessible outlet. In
addition, there must be approximately 6 inches (15 cm) of
open area be hind the library for adequate air flow.

 If you have a rack-mount library, make sure that your rack has

extension support legs a nd that you have at least four people
or two people and a small fork lif t to lift the library into the
rack.

14

 If y ou have a s tanda lone library, access the handles by

removing the side panels as described below.

 Usin g a flat-blade screw driver, loosen t he captive screws

(two on each panel) at the rear of the library.

Exabyte 440 and Exabyte 480

Hardware Installation

 Pull each side panel back and away from the library, as

shown in the following figure.

Installation and Operation

15

Chapter 2

Installing the library hardware

This section provides step-by-step instructions for installing the
library hardware. Use the following ta b le as a checklist.

✔

Step

1

2
3
4
5
6
7
8
9

10

Description

If you have a rac k-mount model, install the library
into a rack.

Unlock and open the door.
Remove the packing foam.
Prepare and install cartridges.
Install the cartridge magazines.
Install a cleaning cartridge.
Close and lock the front door.
Connect the library to the SCSI bus.
Connect the power cord.
Power on the library.

16

:$51,1*

Before performing a ny installation or
maintenance procedures, be sure tha t the
library power switch is in the off position and
that the power cord is disconnecte d from the
library and the outlet.

Exabyte 440 and Exabyte 480

Hardware Installation

Step 1 – Install the rack-mount library

If you have a rack-mount library, follow these instructions to
install it into a standard EIA 19-inch rack. If you have a standalone
library, go to “Step 2 – Unlock and open the door” on page 24.

:$51,1*

The rack-mount library weighs

137–179pounds (62–81 kg); the standalone
library weighs 190 – 238 pounds (86 – 110 kg).

You need at least 4 peopl e, or 2 people and a
small fork lift, to lift eith er model.

Make sure you install the library in the lowest
poss ible loc ation in the ra ck and tha t the ra ck is
equipped with extension support legs.

Installation and Operation

Mak e sure you e xte n d the support legs bef ore
insta lling the libra ry in the rack or when sliding
it out of the rack. If you do not have extension
su pport legs, use an additional pe rson to
counterweight the back of the rack or cabinet.

17

Chapter 2

For this procedure, you will need the following:

 Standard EIA 19-inch rack equipped with extension support

legs

 TO RX screwdriver with a T-25 bit

 T-15 bit, if you need to extend the rails

 Eight 10-32 × pan head screws

12⁄

 Two 10-32 × 1.0 pan head screws

 Two 8-32 × button head screws

716⁄

 Ten clip nuts (provided in the accessory box), necessary if the

rack does not have threaded h oles

 Two slide rails (provided in the accessory box)

18

Exabyte 440 and Exabyte 480

Hardware Installation

Installing the slide rails into the rack

To install the slide rails into the rack:

1. Locate the mounting holes on the rack where you want to

install the library. Allow 1 to 2 inches (3 to 4 cm) minimum
clearance below the bottom mounting hole.

Note: If the rack does not have threaded holes, attach eight

of the ten clip nuts over the holes (see the following
figure).

2. Using a T-25 TORX driver and eight (four for each rail)

10-32 × pan head screws, attach, but do not tighten, the
slide rails to the rack (see the following figure).

12⁄

Installation and Operation

19

Chapter 2

3. Adjust the distance between the mounting brackets on each

side of the cabinet to 17 inches (44.8 cm), as shown in the

58⁄

following figure. Measure both the front and the back.

20

4. Use a T-25 TORX screwdriver to tighten the screws to

12.0 in-lbs (13.8 kg-cm) of torque.

Installing the library into a rack

To in stall the libra ry int o a rack:

1. Extend the exten sion support legs on the rack.

Exabyte 440 and Exabyte 480

Hardware Installation

2. Slide the inside ra ils as far o ut of t he r ack as possible (see the

following figure).

3. Remove the air fi lter grilles from the front of the library by

lifting the outside edges and pulling the grilles away from the
library (see the fo llowing figure).

4. Using four people, or two people and a fork lift , lift the lib rary

by the handles and lower it onto the slide rails s o the mounting
tabs on each side of the library fits into the slots in the rails (see
the following figure). Make sure all six mounting tabs are fitted
securely into the slots.

Installation and Operation

21

Chapter 2

5. Press the spring clips and slide the library most of the way into

the rack keeping the screw hole in the front of the slide rails
accessible.

6. Install one 8-32 × button head screw into the screw hole

716⁄

on each rail, as shown in the follo wing figure.

22

Exabyte 440 and Exabyte 480

Hardware Installation

7. If the ho les in the rack are not threaded, install a clip nut o n

each side of the rack in line with the screw hole in the front
panel of the library, as shown in the following figure.

8. Slide the library completely into the rack. Using a T-25 TORX

screwdriver, insert the two 10-32 × 1.0 pan head screws into
the front pa nel, as s hown in the fol lowing figur e. These scr ews
prevent the library from sliding out of the rack.

9. Replace the air filter grilles on each side of the front panel.

Installation and Operation

23

Chapter 2

Step 2 – Unlock and open the door

To open the door, insert the key from your accessory ki t i nto the
lock, push in, and turn it one-quarter turn to the right, as shown
in the following figure. Pull the door open.

24

Exabyte 440 and Exabyte 480

Hardware Installation

Step 3 – Remove the packing foam

Remove the packing foam from the library as shown in the
following figure.

Installation and Operation

25

Chapter 2

Step 4 – Prepare and install cartridges

Two types of Exatape™ 8mm Data Cartridges are available:
advanced metal evaporated (AME) and metal particle (MP).
Exabyte Mammoth tape dri ves write and read A ME tape and read,
but do not write, MP tape. Eliant 820 tape drives write and read
MP tapes, but do not support AME tape.

➤ Important B eca use of media mana gement a nd

application software issues, Exabyte recommends
that you do not mix AME and MP data cartridges
in the same library. If you must mix AME and MP
cartridge s, contact your application software
vendor.

Always us e Exabyte media to achieve the best tape drive
performance. The tape drives are tested to specifications using
Exabyte media at the factory.

26

Exabyte 440 and Exabyte 480

Hardware Installation

To prepare and install cartridges:

1. Affix a bar code label to each cartridge by positioning the label

as shown in the following figure, using the recessed area on
the cartridge for guidance. Make sure you ori ent the label
correctly.

For information on how to prepare bar code labels, refer to the

Exabyte Bar Code Label Specification for 8mm Cartridges.

➤ Important I f you remove a ba r code la be l from

Installation and Operation

a cartridge without replacing it, make sure you
cle an the la bel a rea thoroughly. B ar code labels can
lea ve adhe s ive on the labe l a rea , which ma y ca use
the cartridge to stick to the gripper.

27

Chapter 2

2. Make s ure t he wri te-p rot ect s wi tches on the ca rtr i dges ar e set

appropriately, as shown in the following figure. You can use
a ball-point pen or similar instrument to move the
write-protect switch. If the write-protect switch window is
red, the cartridg e is write-pro tected.

28

Exabyte 440 and Exabyte 480

Hardware Installation

3. If necessary, move the cartridge handling mechanism (CHM)

so it is not blocking the magazine mounting plates on the
drum. To move the CHM, reach in through the door and push
against the base of the CHM, sli di ng i t fi r ml y to the bottom of
the long axis until it stops, as show n in the following figure .

➤ Important Do not touch the lens on the bar

Installation and Operation

code scanne r; smudges on the lens can cause
scanning errors.

29

Chapter 2

4. Remove the cartridge magazine by pulling it out first from the

top and then the bottom.

CAUTION

Make sure the CHM and cabling are safely out of
the way before you remove or insta ll the
cartridge magazine.

5. Place t he maga zine on i ts f eet wi th the si ngl e mounti ng gui de

toward the right, as shown in the following figure.

6. Position each cartridge s o that the bar code label i s on top and

the write-protect switch is toward the front, as shown in the
following figure.

30

Exabyte 440 and Exabyte 480

Hardware Installation

7. Insert the cartridge into the magazine slot.

Note: Very little force is needed to install a da ta car tri dge. If

it does not snap into place easily or if it protrudes

further than the magazine’s center rib, check the
orientation of the cartridge.

Installation and Operation

31

Chapter 2

Step 5 – Install the cartridge magazines

➤ Important Use only magazines designed for

E xabyte 440 and Exabyte 480 libraries. Do not use
magazines designed for full-high Exabyte 8mm
libraries.

Note: The Exabyte 440’s four magazine mounting plates are

installed on every other mounting plate position on the
drum, with the mounting plate identifiers 0, 1, 2, and 3.

CAUTION

Make sure the CHM and its cabling are safely
out of the way be fore you re move or insta l l the
cartridge magazines.

32

To install a cartridge magazine:

1. If necessary, manually rotate the drum to access the mounting

plate where you want to install the magazine.

2. On the magazine mounting plate, locate the roller on the top

of the plate.

Exabyte 440 and Exabyte 480

Hardware Installation

3. Make sure the cover is removed from the magazine and

positio n the magazine so that the magazine is al igned with the
roller on the mounting place, as shown in the following figure.

4. Insert the bottom end of the magazine first, then snap the

magazine in to place by pressing against the top.

Installation and Operation

33

Chapter 2

Step 6 – Install a cleaning cartridge

The following p rocedure desc ribes how to manually install a
cleaning cartridge in the fixed cartridge slot. To replace this
cartridge after the library has been in operation, use the Remove
Cartridge and Insert Cartridge options on the Maintenance Menu
and the entry/exit port, as described on page 73.

➤ Important If you a re us i ng Exa byte Mammoth

tape d rives, use an Exabyte Mammoth 8mm
Cleaning Cartridge (or a cleaning cartridge
approved by Exabyte for use with Mammoth).

If you are using the Elian t 820 tap e drives, use an
Exabyte Premium 8mm Cleaning Cartridge (or a
clea ning cartridge approved by Exabyte for use
with your tape drive).

34

The Mammoth tape drive ejects all other 8mm
cleaning cartridges, and the Eliant 820 ejects
Mammoth 8mm Cleaning Cartridges.

CAUTION

Use Exabyte or Exabyte-approved cleaning
cartridges only. Using cloth swabs, cotton
swabs , c le aning agents , or cle aning cartridge s
not approved for your tape drive by Exabyte
may void the tape drive warranty.

Exabyte 440 and Exabyte 480

Hardware Installation

➤ Important I f you wan t to clea n the drives usin g

the C lea n Drives Menu on the LC D, you must install
a cleaning cartridge in the fixe d c artridge slot.

To install a cleaning cartridge in the fixed cartridge slot:

1. Position the cartridge so that the window showing the tape

reels is to the top (see the following figure).

2. Insert the cartridge into the fixed cartridge slot until it snaps

into place.

Installation and Operation

35

Chapter 2

Step 7 – Close and lock the front door

Close the library door and turn the key one-quarter turn to the
left. Remove the key and keep it in a safe place.

Step 8 – Connect the library to the SCSI bus

This section contains general guidelines for connecting the library
to the SCSI bus. The SCSI connectors for the library and tape
drives are accessible through the cabling bay at the back of the
library.

➤ Important If you have an Exabyte 440 or

Exabyte 480 with Eliant 820 tape drives and the
library is not the last device on the SCS I bus, you
may need to ins tall ferrite cla mps on a SCSI c able
to mainta i n c omplia nce with the CISPR 22 Class B
sta nda rd. I f nec e ss a ry, fe rrite c la mps a re provided
with the libra ry; se e the ins tructions pack age d with
the clamps for more information.

36

Before you begin

1. Make certain the host computer and any peripheral devices

are powered off.

CAUTION

To avoid damaging the tape drives, make sure
the tape drives and library are powered off when
you connect the library to the SCSI bus.

Exabyte 440 and Exabyte 480

Hardware Installation

2. If y ou are un familiar with c onnecting devices on a SCSI bus,

first read Appendix B.

3. Dete rmi ne the S CSI bus conf igu ra tio n (tha t is , how man y SC SI

buses you will connect to the library and which bus you will
connect to which device).

4. Be awa re t hat yo u c an c onnec t s i ng l e-end ed and l ow -v o lt ag e

differential (LVD) SCSI devices to the same SCSI bus. Mixing
the two types of devices results in all devices on the bus
operating as single-ended devices.

CAUTION

Do not connect an LVD library to an HVD SCSI
bus , or you ma y da ma ge the de vic e s a tta c he d to
the bus.

Installation and Operation

37

Chapter 2

Connecting the narrow library to the SCSI bus

Narrow SCSI libraries have eight connectors and can operate on
up to four SCS I buses. The library an d Drive 1 share connectors
and must operate on the same SCSI bus. Drives 2 through 4 can
operate on individual buses.

To connect the narrow library to the SCSI bus:

1. Connect the library to the SCSI bus, using the connector

assignments shown in the following figure.

38

2. Install SCSI cables as required to connect the library devices

to the other devices on the SCSI bus.

Exabyte 440 and Exabyte 480

Hardware Installation

3. If more than one device in the library is on the same bus, place

a jumper between the appropriate connectors. (For narrow
libr aries, note that you do not need to install a jumper between
the library and the uppermost tape drive si nce they share the
same connectors.)

4. For each device that terminates the bus (either the librar y or

one of the tape drives), install a terminator on one of the
connectors for that device. See the following section for an
example of a narrow SCSI library connected to two bu ses.

Installation and Operation

39

Chapter 2

Example: Narrow library on two SCSI buses

 On SCSI Bus A, a cable connects the host to the library and

Drive 1, and a jumper connects the library and Drive 1 to Drive

2. Bus A is termi nated with an external terminator i nstalled on
the lower connector for Drive 2.

 On SCSI Bus B, a cable connects a second host to Drive 3, and

a jumper connects Drive 3 to Drive 4. A cable connects Drive 4
to the other devices on Bus B.

Bus A

Bus B

SCSI

connector

Host for

Bus A

Host for

Bus B

other devices

on Bus B

SCSI
cable

Library and

Drive 1

Drive 2

Drive 3

Drive 4

SCSI

jumper

Terminator

40

Exabyte 440 and Exabyte 480

Hardware Installation

Connecting the wide SCSI library to the SCSI bus

Wide SCSI libraries have ten conne ctors and can be attached to
up to five SCSI buses (all four tape drives and the library can be
on separate buses).

To connect the wide library to the SCSI bus:

1. Connect the library to the SCSI bus, using the connector

assignments shown in the following figure.

2. Install SCSI cables as required to connect the library devices

to the other devices on the SCSI bus.

Installation and Operation

41

Chapter 2

3. If more than one device in the library is on the same bus, place

a jumper between the appropriate connectors.

4. For each device that terminates the bus (either the librar y or

one of the tape drives), install a terminator on one of the
connectors for that device. See the following section for an
example of a wide SCSI library connected to t wo buses.

Example: Wide library on two SCSI buses

 On SCSI Bus A, a cable connects the host to the library, and

jumpers connect the librar y to Drive 1, and Dri ve 1 to Drive 2.
Bus A is terminated with an external terminator installed on
the lower connector for Drive 2.

 On SCSI Bus B, a cable connects a second host to Drive 3, and

a jumper connects Drive 3 to Drive 4. A cable connects Drive
4 to the other devices on Bus B.

42

Bus A

Bus B

SCSI

connector

Host for

Bus A

Host for

Bus B

other devices

on Bus B

SCSI
cable

Library

Drive 1

Drive 2

Drive 3

Drive 4

SCSI

jumper

Terminator

Exabyte 440 and Exabyte 480

Hardware Installation

Step 9 – Connect the power cord

➤ Important The power cord shipped with the

library is a 120 VAC three-conductor power cord
for use in the United States or Canada. I f you are
pla nning to use a nother input volta ge or if you plan
to use the library outs ide of the U. S. or C a nada , you
must su pply your own power cord. For more
information, refer to Appendix A.

1. Make sure that the power switch on the back of the libr ary i s

off (the 0 is pressed

2. Connect the female end of the power cord to the power

connector on the back of the library.

).

3. Plug the male end of the power cord into the powe r source.

Note: The library has autoranging voltage selection, so you

Step 10 – Power on the library

1. Make sure the library’s door is clo sed and locked.

2. Power on the host computer.

Note: If your host requires t hat attached peripheral d evices

3. Push the power switch on the back of the library to the on (I)

position.

Installation and Operation

do not need to change the voltage setting.

be powered on before the host, power on the library
before powering on the host.

43

Chapter 2

4. Wait while the library performs its power-on self-test. During

this time, the following activities occur:

 The cooling fan begins to rotate.
 Th e LCD illumin ates and displays t he M ain Screen.
 The tape drives perform their power-on self-tests.
 The library performs its power-on self-test.

If problems occur...

If the l ibra ry does not power on
as described

If an error c ode i s dis pla ye d on
the LCD

If you cannot solve the
problem yourself

Check the following:

 Is the power switch on? (I s the

I pressed?)

 Is the power cord inserted

correct ly?

 Is the library door closed and

locke d?

 Is the SCSI bus terminated?
 Is the host computer system

turned on?

 Is the SCSI cable connected to

the library and host computer?

See Appendix C for a list of error
codes and corrective actions.

Contact your service provider or
Exabyte Technical Support.

44

Exabyte 440 and Exabyte 480

3Configuration

A fter installing the library hardware, you need to set or check the

library’s configuration options. This chapt er describe s:

 Using the operator panel for setting configura tion options
 Displaying the configuration menu
 Setting the SCSI IDs (required)
 Setting other configuration options, if necessary
 Setting robot control modes

Installation and Operation

45

Chapter 3

Using the operator panel

The library includes a four-line LCD and keypad, called the
operator panel, that allows you to control l ibr ary operations. U sing
the operator panel (shown in the following figure), you can set
library options, check operating statistics, and diagnose errors. If
desired, you c an tilt the LCD for easier viewing.

46

Exabyte 440 and Exabyte 480

Configuration

Operator keys

The keys on the operator panel perform the following functions:

>@>@

>@>@

>(QWHU@

>(VFDSH@

>5HVHW@

>+HOS@

Scrolls the screen arrow (→) up or down. The screen
arrow points to the current selection.

In some screens, moves the screen arrow left or right.
On some menu selections, toggles an option on or off.

Selects the item next to the screen arrow or accepts a
change.

R eturns to the previous menu or screen, or cancels an
operation without saving ch anges.

Dis pla ys the R es et s cre en, which a llows you to r ese t the
library and the tape drives.

Displays the Help screen. To exit Help, press >(VFDSH@.

Main Screen

The Main Screen appears when you apply power to the library.
The first and second li nes on the Main Screen display the product
name, version, and the current time. The third and fourth lines
display status information about the library and tape drives; and
if a hardware error occurs these lines display information about
the erro r. A n ex am ple of the M ai n Scr een wi th a s ta tus mess a ge i s
shown below.

V E R
S t a t u s : M o v e 1 - D
P i c k i n g F r o m S l o t 1

Note: The exact w ordi ng of t he Main Sc reen may b e dif ferent on

Installation and Operation

E x a b y t e E X B - 4 4 0

n.n n.n n h h:m m : s s

your screen.

47

Chapter 3

Error codes

If a library hardware error occurs, an error code appears on the
third and fourth lines of the Main Screen. The third line provides

the error’s n umerical cod e; the fou rth line provides a brie f
explanation of the error. You must correct the error before
operation can continue. (Refer to Appendix C for a list of error
codes and corrective actions.)

E x a b y t e E X B - 4 4 0
V E R
S t a t u s : E r r o r 1 1
S O U R C E E M P T Y

n.n n.n n h h:m m:s s

Main Menu

Use the Main Menu (shown below) to access LCD options and
functions. To access the Main Menu, press
Screen.

M a i n S c r e e n

→

E x t e n d / R e t r a c t E / E

I n t e r f a c e M e n u

C o n f i g u r a t i o n M e n u

>(VFDSH@

from the Main

↓

48

Exabyte 440 and Exabyte 480

Configuration

The selections on the Main Menu are describ ed in the following
table. The menu structure is shown on the next page.

Main Menu Selections

Main Screen Returns to the Main Screen.
Extend/Retract E/E Allows you to control the entry/exit port
Interface Menu Allows you to specify how CHM motion is

controlled and to configure the serial ports.

Configuration
Menu

Maintenance
Menu

Library Info Menu Provides tape drive status information and

Allows you to set SCS I IDs, security, and
other configuration options.

Allows you to clean the tape drive and
perform diagnostics.

diagnostic information for service
technicians.

.

Installation and Operation

49

Chapter 3

Extend/

Retract E/E

Interface

Menu

Control Mode Menu

LCD Interface
SCSI Interface
25/9-Pin Serial Port*

Config 25/9-Pin
Menu*

Connect Drive 1
Connect Drive 2
Connect Drive 3
Connect Drive 4
Diag Console
Baud Rate: 1200
Baud Rate: 2400
Baud Rate: 4800
Baud Rate: 9600
Baud Rate: 19200

* Your LCD may show
two entries:
Config 25-Pin Port and
Config 9-Pin Port

Main Menu

Configuration

Menu

Set SCSI IDs
SCSI Parity
Adjust Contrast
Back Light
Set Date
Set Time
Set Security
Set Serial Number
Set Max Addr Elem
Use Mammoth

Maintenance

Menu

Insert Cartridge
Remove Cartridge

Clean Drives Menu

Clean Drive 1
Clean Drive 2
Clean Drive 3
Clean Drive 4

Demo Menu

Slot Demo
Drive Demo

Diagnostics Menu

Self Test
Position to Elem
Park
Move Cartridge
Scan
Scan w/Range
Home Gripper
Home CHM
Cycle Pick/Place
Cycle Gripper
Cycle S Axis
Cycle L Axis
Cycle Solenoid
Cycle Drum
Cycle E/E

Main Screen

Statistics
System Sensors
Command History

Inventory Menu

Label Information
Occupied Info
Position Info

Library Info

Menu

SCSI Menu

SCSI Mode Params
SCSI Reservations
SCSI Sense Data

Drive Info Menu

Drive 1 Status
Drive 2 Status
Drive 3 Status
Drive 4 Status

50

Exabyte 440 and Exabyte 480

Displaying the Configuration Menu

Use the Configuration Menu to view and change the
configuration options for your library. To display the
Configuration Menu:

1. Access the Main Menu by pressing >(VFDSH@on the keypad. The

Main Menu appears:

M a i n S c r e e n

→

E x t e n d / R e t r a c t E / E

I n t e r f a c e M e n u

Configuration

C o n f i g u r a t i o n M e n u

2. Press

until the screen arrow points to the Configuration

>@

Menu. T hen press

S e t S C S I I D s

→

S C S I P a r i t y O N
A d j u s t C o n t r a s t
B a c k L i g h t O N

. The Configuration Menu appears:

>(QWHU@

↓

↓

Installation and Operation

51

Chapter 3

Setting the SCSI IDs

Default SCSI IDs are assigned at the factory for the library and
each tape drive. Drive blanks are assigned B (for blank). This
section describes how to view the default settings and change
them if necessary.

➤ Important The lib ra ry and tape drives must

each have a unique SCSI ID within each SCSI bus.
Because you may have multiple SCSI buses, the
library does not check for duplicate SCSI IDs. It is
your responsibility to make sure you do not assign
duplicate SCSI IDs withi n a SCSI bus.

To view or change SCSI IDs:

52

1. From the Configuration Menu, select Set SCSI IDs. The

following screen appears:

S C S I D 4 D 3 D 2 D 1 L I B

I D s : 0 5 0 4 0 3 0 2 0 1

↑
↓ →

Note: The SCSI IDs s how n ar e ex am pl es o nly ; yo ur s et ti ng s

may differ. If one of the drive carrier slots contains a
drive bl ank, the lib rar y di s pla ys a B (for blank) instead
of a SCSI ID.

2. To set the SCSI ID for the bottom tape drive (D4) , pres s

until the screen displays the desired SCSI ID.

>@

Exabyte 440 and Exabyte 480

>@

or

Configuration

3. Press >@ to move the screen arrows to D3, as shown. Press >@

or >@ until the screen displays the SCSI ID you want.

S C S I D 4 D 3 D 2 D 1 L I B

I D s : 0 5 0 4 0 3 0 2 0 1

↑

← ↓ →

Note: If any drive carrier slot contains a drive blank, the

cursor will skip over the SCSI ID field for that slot.

4. Continue this process until you have set the SCSI IDs for all

tape drives and the library.

5. When the SCSI IDs for all tape drives and the library are

correct, press

to accept your choices.

>(QWHU@

6. If you have changed one or more of the tape drive IDs, the

following screen appears:

P r e s s E N T E R t o r e s e t

7. Press

and returns to the Configurati on Menu.

Installation and Operation

t h e d r i v e ( s ) o r E S C
t o c a n c e l t h e S C S I
I D c h a n g e s .

. The library resets the tape drives wi th changed IDs

>(QWHU@

53

Chapter 3

Setting the rem aining configuration options

The Configuration Menu contains other configuration options
described in the following sections. If desired, you can check these
settings and change them.

SCSI Parity

The SCSI Parity option allows you to enable parity checking for
the library ( if the SCSI adapter card connected to the librar y
supports it ). When this option is enabled, the library check s all
data coming acros s the SCSI bus for parity . The setting you specify
remains in effect across power cycles.

Note: Parity checking can also be enabled and disabled by the

application software using a S CSI MO DE SELECT
command. The method last used to set parity checking
(LCD or SCSI command) has precedence.

54

Parity checking for tape drives is set separately. See the

tape drive’s SCSI referen ce for more information.

To change SCSI parity:

1. From the Config uratio n Menu , scroll u ntil the screen a rrow

points to SCSI Parity.

2. Press  and 0 to toggle parity checking on and off.

3. Press

>(VFDSH@

to return to the Main Menu.

Exabyte 440 and Exabyte 480

Configuration

Adjust Contrast

The A djust Contrast option controls the brightness of the lettering
on your LCD. To adjust the contrast:

1. From the Configuration Me nu, select Adjust Contrast. The

following screen appears:

L C D C o n t r a s t

L o w H i g h

←

M i n . . . . . . . | . . . . . . M a x

→

2. Press 0 and  to change the contrast, then press

Back Light

The Back Light option turns the LCD background on or off. To
change the back light:

1. From the Config uratio n Menu , scroll u ntil the screen a rrow

points to Back Light.

2. Press  and 0 to toggle back lighting on and off.

3. Press

>(VFDSH@

to return to the Main Menu.

>(QWHU@

.

Installation and Operation

55

Chapter 3

Set Date

The Set Date option allows you to set the date for the librar y. The
date a ppear s on t he Comma nd Hi st ory sc reen (s ee page 106) and
on diagnostic listings (see Exabyte 440 and Exabyte 480 8mm Libraries
Maintenance). To set the date:

1. From the Configuration Menu, select Set Date. The following

screen appears:

S e t M o n t h D a y Y e a r
D a t e : J a n 0 3 1 9 9 9

↑ →

2. Press 4 and 6 to cycle through the selections under Month,

Day, and Year. Use  and 0 to move between the columns.

56

3. Press

to save your changes and exi t the Set Date screen.

>(QWHU@

Exabyte 440 and Exabyte 480

Configuration

Set Time

The Set Time option allows you to set the time that is shown on

the library’s Main Screen and Command History screen (see

page 106). To set the time:

1. From the Configuration Menu, select Set Time. The following

screen appears:

S e t H H : M M : S S

T i m e : 2 0 : 2 2 : 0 9

↑ →

↓

2. Use 4 and 6 to toggle through the selections under HH

(ho urs), MM (minutes), and SS (seconds). Use  and 0 to
toggle bet ween the columns.

3. Press

Installation and Operation

to save your changes and exit the Set Time screen.

>(QWHU@

57

Chapter 3

Set Security

The Security option allows you to prevent unauthorized
personnel from disrupti ng the operation of the libr ary. When you
enable security, the following activities are prevented:

 Changing SCSI IDs
 Changing SCSI parity checking
 Changing the control mode
 Setting the library serial number
 Changing the installed tape drive model
 Using the LCD Diagnostics Menu and Demo Menu
 Using the Clean Drives Menu
 Opening the front door
 Communicating with a tape drive acro ss a serial port
 Extending the entry/exit port

If you attempt to perform any of these operations when security
is enabled, the library displays a message that states security is
active. The message also states whether security was enabled from
the operator panel or by the application through a SCSI
command.

58

Methods for enabling and disabling security

Security can be enabled and disabled in either of two ways:

 You can set the security option from the LCD on the operator

panel using the Configuration Menu, as described in this
section.

 The application software can issue a SCSI MODE SELECT

command to turn security on and off (see your software
documentation or the EXB-440 and EXB-480 8mm Libraries
SCSI Reference).

Exabyte 440 and Exabyte 480

Configuration

Note: SCSI MODE SELECT security prevents the same activities

as LCD security, except for opening the front door.

The method used to enable security (LCD or SCSI) must also be
used to disable security. That is, if you enable security from the
operator panel, you must disable it from the operator panel. If
security is enabled by the application (SCSI), it must be disabled
by the application.

Note: To determine if security has been set by your application,

look at the SCSI Mode Parameters screen (see page 96).

Security remains in effect across library resets.

Enabling security from the operator panel

1. From the Configuration Menu, select Set Security On. The

library displays the following screen:

S e t S e c u r i t y O n :
E n t e r P a s s w o r d 0 0 0

P r e s s E n t e r

Note: If the menu displays Set Security Off, the security

Installation and Operation

T h e n ↑

→

option has already been enabled.

59

Chapter 3

2. Select a three-digit password. Press >@ and >@ to move from

column to column and >@ and >@ to change the numbers. (The
default password is 000.) When you are finished, press >(QWHU@.
The library displays the following screen:

T h e n e w p a s s w o r d i s

n n n

a c c e p t t h i s p a s s w o r d
o r E S C t o c a n c e l

. P r e s s E N T E R t o

3. To confirm the new password, press >(QWHU@. Or, to exit w ithout

saving the password, press >(VFDSH@.

➤ Important You must use the same password

to turn security off.

Disabling security from the operator panel

1. From the Configurati on Menu, select Set Security Off and

press

S e t S e c u r i t y O f f :
E n t e r P a s s w o r d 0 0 0

. The library displays the following screen:

>(QWHU@

60

T h e n
P r e s s E n t e r

↑

→

Exabyte 440 and Exabyte 480

Configuration

Note: If the menu display s Set Security On, the LCD securi ty

function is dis abled. However, security may have been
enabled by your application using a SCSI command.
If so, it must be disabled by your application (see your
softwa re do c u m ent a t ion or the EXB-440 and EXB-480
8mm Libraries SCSI Reference).

2. To enter th e three-digit password, press >@ and >@ to move

from column to column and >@ and >@ to change the numbers.
When you are fi ni shed, press >( QW HU @ .

If you forget the password Try entering the default

password (000). If the default password has been changed and
you do not know what it is, call your service provider.

Set Serial Number

The serial number is entered into the library firmware at the
factory. If you want to check that number, look at the serial
number label on the back of the library or use the Set Serial
Number option. The serial number displayed on this screen
appears on diagnostic listings.

Note: If the serial number has never been en tered , the number

Installation and Operation

stored in memory is 99999999.

61

Chapter 3

To check the se rial number:

1. From the C o nfigu r a ti o n M enu , sel ec t Set Ser ial N u mber. T he

following screen appears:

S e t S e r i a l
N u m b e r : 9 9 9 9 9 9 9 9

↓

→

2. If necess ar y , enter the s eri a l numb er b y p r essing 4 and 6 to

change each digit. Press  and 0 to move from column to
column.

3. After setting the serial number, press

>(QWHU@

screen appears:

T h e s e r i a l n u m b e r i s

n n n n n n n n

E N T E R t o a c c e p t o r
E S C t o c a n c e l .

4. Press

to save your changes or press

>(QWHU@

. P r e s s

changes.

. The following

>(VFDSH@

to cancel

62

Exabyte 440 and Exabyte 480

Configuration

Set Max Addr Elem

The Maximum Addressable Element option allows you to
decrease the number of cartridge storage slots your library reports
to the software. This means the library can use and repo rt fewer
slots than are physically present. This option is useful with
software applications that offer scalable licenses based on the
number of cartridges.

➤ Important If your s of tware doe s not monitor

the number of s lots you a re u sing, you do not need
to set this option. Refer to your software
documentation for more information.

When you s et the Maxi mum A ddr essa ble El ement opti on, you ar e
speci f yi ng t he hig hest el ement numb er tha t ca n st or e a c ar tr i dge.
For example, if the software license you purchased supports 16
cartridges, you need to set the option to 15. This tells the library
to place cartridges in slot 0 through slot 15, resulting in 16 storage
locations.

The default value for the Maximum Addressable Element is the
highes t car tri dge sl ot tha t can s tore a cartr idg e. For exa mple, in an
Exabyte 440 library, the default number would be 40 because the
cartridge slots start at slot 0 and go to slot 40, making slot 40 the
highes t s l ot num ber tha t ca n st or e a c ar tr id ge. The el ement i ndex
figures in A ppendix D show how the cartridge slots are numbered
in your library .

Installation and Operation

63

Chapter 3

To set the Maximum Addressable Element option:

1. Make sure the library door is clo sed and locked.

CAUTION

B e s u re to c l ose and lock th e libr ary door before
setting the Maximum Addressable Elements
option. I f you se t this option with the libra ry door
open , the l ibrary ma y time out and you may los e
da ta .

2. From the Configuration Menu select Set Max Addr Elem and

press

S e t M a x A d d r

. The following screen appears:

>(QWHU@

64

E l e m e n t : 0 0 0 0 0 0

↑

In the example above, xx is the current setting for the
Maximum Addressable Element option.

3. Use the

digit you wa nt to change. Then use the

>@

and

keys to move the screen arrow under the

>@

or

>@

>@

the selected digit.

Exabyte 440 and Exabyte 480

x x

→

keys to change

Configuration

Note: If you set this option to a number higher than the

number of cartridge slots physically present, the
library automatically sets the Maximum Addressable
Element to the highest slot number that can store a
cartridge. For example, if you have an Exabyte 440
libra ry and you set the Maximum Addres sable
Element option to 60, the library changes the setting
to 40 because slot 40 is the highest slot number that can
store a cartridge.

4. Press >(QWHU@. The library prompts you for confirmation. If the

number is co rrect, press >(QWHU@.

Installation and Operation

65

Chapter 3

Use Mammoth

The Us e Mam moth opt ion co nfig ures the li bra ry t o comm unic ate
proper ly w ith the ins tall ed tape driv e. When Us e Mammo th is on,
the li brary configu res to com municat e with an Ex abyte Ma mmoth
tape drive. When Use Mammoth is off, the library configures to
communicate with a non-Mammoth tape drive.

➤ Important I f you want to upgra de to Ma mmoth

tape drives, you must obtain an upgrade kit from
Exabyte.

To view the tap e drive model:

1. From the Configuration Menu, select Use Mammoth.

66

S e t T i m e

S e t S e c u r i t y O N

S e t S e r i a l N u m b e r

U s e M a m m o t h O F F

→

2. Press  and 0 to toggle Use Mammoth on and off.

3. Press

>(VFDSH@

to return to the Main Menu.

↑

➤ Important If you are using Eliant 820 or

Exabyte 8505XL tape drives, make sure the Use
Mammoth option is OFF. If Use Mammo th is ON,
you may not be able to read or write data.

Exabyte 440 and Exabyte 480

Setting robot control modes

To determine which interface will control CHM motion, you can
set the library to one of the following control modes:

 SCSI Interface
 LCD Interface
 25-Pin or 9-Pin (narrow libraries)
 25/9-Pin (wide libraries)

These control modes allow you to operate the library with the
application software (SCSI Interface) or perform diagnostic
functions on the library (LCD Interface, 25-Pin, 9-Pin, 25/9-Pin).

Refer to the following section for control mode descriptions. Refer
to page 69 for instructions about changing the control mode.

Note: Control mode settings remain through power cycles.

Configuration

SCSI Interface mode

In SCSI Interface mode, your application software controls the
motion of the CHM by issuing SCSI commands across the SCSI
bus attached to the library .

Note: The applica tion software can issue comman ds to the

For detailed inform ation about the SCSI commands supported by
the Exabyte 440 and Exabyte 480, refer to the EXB-440 and EXB-480

8mm Libraries SCSI Reference.

Installation and Operation

library regardless of the control mode. However, the
library must be in SCSI Interface mode for the software to
control the motion of the CHM.

67

Chapter 3

LCD Interface mode

When the library is operating in LCD In terface mode, yo u can
control the motions of the CHM from the operator panel.

Note: You can use many operator panel features without

changing to LCD Interface mode. LCD Interface mode is
required only when you want to control the motions of
the CHM from the operator panel.

9-Pin and 25-Pi n Port mo des or
25/9 Pin mode

When the library is operating in a serial port mode (9-Pin or 25-Pin
Port mode for narrow libraries; 25/9 Pin Port mode for wide
libraries), you can control the motions of the CHM from a remote

console program connected to the library’s 9-pin or 25-pin port.

68

Note: Use the 9-Pin, 25-Pin, or 25/9 Pin mode to control CHM

motion only. You do not need to change the control mode
to access a tape drive’s serial p ort.

Exabyte 440 and Exabyte 480

Configuration

Changing the control mode

1. Make sure the library is in the ready state (for example, no

hardware errors, the door is closed, and so on).

2. If security has been enabled, disable it. See page 60.

3. From the Main Menu, select Interface Menu.

4. From the Interface Menu, select Control Mode Menu.

5. Select the desired control mode. The current control mode is

indicated with an asterisk (*).

➤ Important Whe n the l ibra ry is in LCD I nte rface

mode or in one of the serial port modes, the
software application canno t control the CHM .

6. When the library displays a confirmation message that it has

chan ged the control mode, press
Interface Menu, and

Installation and Operation

>(VFDSH@

>(VFDSH@

again to return to the Main Menu.

to return to the

69

Chapter 3

Checking the setup

After installing the hardware and software, check the setup by
performing some exercises on the library. (While these exercises
are not required, it is a good idea to verify that your software and
hardware are communicating properly before you begin
operations.)

 Use the options on the Diagnostic Menu to exercise the

hardware. This determines whether the library hardware
components are operating properly. See Chapter 7 for
instructions.

 Instruct the application software to load some cartridges into

each tape drive. This determines wheth er the software and
library are communicating pr ope rly.

 Back up several megabytes of data to each tape drive and

perform a comparison check on the backed up data. This
determines whether the software and tape drives are
communicating properly.

70

If problems occur...

If the library and tape drives are
not operating as expecte d

If there i s an e rror code dis playe d
on the LCD

If you cannot solve the problem
yourself

See Chapter 8 for
troubleshooting information.

See Appe ndix C for a lis t of error
codes and corrective actions.

C onta ct your se rvic e provi der or
Exabyte.

Exabyte 440 and Exabyte 480

4Library Operation

Once the library and application software are installed and
configured, you can automatically perform backup and restore
operations using the software. You should not need to intervene
in the cartridge processing during normal library operations.

This chapter describes library operations that you m a y
occasionally need to perform:

 Selecting and replacing data cart ridges
 Resetting the library

Selecting and replacing data cartridges

This section describes how to:

 Select the appropriate data cartridges for your tape drive
 Replace a single cartridge
 Replace the cartridge magazines
 Store data cartridges when not in the library

Installation and Operation

71

Chapter 4

Selecting data cartridges

Always us e Exabyte media to achieve the best tape drive
performance. Tape drives are tested to specifications using
Exabyte media at the factory.

➤ Important B eca use of media mana gement a nd

application software issues, Exabyte recommends
that you do not mix AME and MP data cartridges
in the same library. If you must mix AME and MP
cartridge s, contact your application software
vendor.

CAUTION

Never use video-grade tape for data storage.
Video-grade tape can be less accurate than
data-grade tape and is more abrasive to tape
drive recording heads.

72

The following table lists the data cartridges to use with the type
of tape drive installed in your library.

Tape drive model Compatible data cartridges

Exabyte Mammoth Exatape Advanced Metal Evaporated (AME)

Data Ca rtridges, in lengths of 22m and 170m.
Exabyte Mammoth can read, but not write,
MP data cartridges.

Eliant 820 Exatape 8mm Metal Particle (MP) Data

Ca rtridges, in lengths of 15m, 54m, 112m, or
160m XL.

Exabyte 440 and Exabyte 480

Library Operation

Replacing a sing le cartridge

A s describ ed in this section, you can use several diff erent methods
to replace single cartridges without opening the library door.

 Use the Extend/Retract E/E option to insert or remove

cartridges through the en try/exit port.

 Use the Remove Cartridge option to remove the cartridge.

 Use the Insert Cartridge option to replace the cartridge.

➤ Important Do not open the library door to

repla c e i ndividua l ca rtridge s . O pe ning a nd clos ing
the library door causes the library to u pdate the

ca rtridge inve ntory, whic h tak es a pproximate ly 2½
to 5 minutes.

Using the Extend/Retract E/E option

1. Make sure that security is disabl ed (see page 60).

2. From the Main Menu, select Extend/Retract E/E. The library

extends or retracts the entry/exit port transport arm,
depending on its current position.

3. Insert the cartridge into the entry/exit por t and press

remove a cartridge by pressing down on the entry/exit port
PUSH tab, as shown in the following figures.

Installation and Operation

>(QWHU@

; or,

73

Chapter 4

pg 68 figure link

74

Exabyte 440 and Exabyte 480

Library Operation

Using the Remove Cartridge option

1. Make sure security is disa b led (see page 60).

2. Change to LCD Inte rface con trol mode (see page 67).

3. From the Main Menu, select Maintenance Menu.

4. From the Maintenance Menu, select Remove Cartridge. The

following screen appears:

S e t S o u r c e 0

5. Press

the slot or tape drive where the cartridge is located). For more
information abo ut element index es, see Appendix D.

6. Press

transport arm, and the transport arm extends to the entry/exit
port. The library displays a screen similar to the following (the
source index may be different):

R e m o v e 0→E / E

7. Press down on the entry/exit port PUSH tab and remove the

cartridge (see the second figure on page 74).

Installation and Operation

or

>@

>(QWHU@

to set the source element index (the index of

>@

. The CHM moves the cartridge to the entry/exit

P r e s s E N T E R t o

R e t r a c t E / E

75

Chapter 4

8. Press >(QWHU@to retrac t the entry/exit transport arm.

9. Press >(VFDSH@ to return to the Maintenance Menu.

Using the Insert Cartridge option

1. Make sure security is disa b led (see page 60).

2. Change to LCD Inte rface con trol mode (see page 67).

3. From the Main Menu, select Maintenance Menu.

4. From the Maintenance Menu, select Insert Cartridge. The

library displays the following screen:

S e t D e s t i n a t i o n 0

I n c r e a s e

↑

D e c r e a s e

↓

76

5. Press

>@

or

to set the destination element index (the index

>@

of the slot or d r ive i n w hi c h yo u wa nt to pl a c e t he ca r t r idge).
For more information about element indexes, see

Appendix D.

6. Press

. If the location is a ta pe dr ive, the library displa y s

>(QWHU@

the following prompt:

S h o u l d t h e c a r t r i d g e
b e l o a d e d i n t o

t h e d r i v e ? N O

Exabyte 440 and Exabyte 480

→

Library Operation

7. If you want to load the cartr i dge i nto the tape driv e, press >@

to select YES and press >(QWHU@. The library displays the
following prompt:

S h o u l d t h e

c a r t r i d g e b e
s c a n n e d ? Y E S

←

8. If you do not want to scan the bar code label on the cartridge,

press >@ to select NO and press >(QWHU@. The library displays a
screen similar to the following (the destination index may be
different):

I N S E R T E / E→8 3

P r e s s E N T E R t o

R e t r a c t E / E

9. Insert the cartridge in the entry/exit port with the cartridge

door flap to the left and press

(see the second figure on

>(QWHU@

page 74).

10. Press

>(VFDSH@

to return to the Maintenance Menu.

Installation and Operation

77

Chapter 4

St oring data cartridges

To maxi mize the shelf life of your data cartri dges and ensure data
integrity, follow the guidelines below when storing cartridges.

 Store cartridges in a suitable environment. Follow the

specifications for storage temperature and other
environmental requirements, as described on the cartridge
packaging. Do not al low the temperature and humidity in the
storage environment to fluctuate.

 Keep the storage area as free of airborne particulates as

possible. To elimi nate obvious s ources of parti cul ates, do not

permit anyone to smoke, eat, or drink near the storage area,
and do not store cartridges near a copier or pr inter that may
emit toner and paper dust.

 Store cartridges as soon as possible after you remove them

from the library. Immediate storage helps avoid many of the
conditions that can damage tapes, such as temperature and
humidity fluctu ation, particulate contamination, and
excessive handling.

78

 Store cartridges with the write-protect switch in the

protected position (the red switch is fully visible).

 If possible, store data cartridges in a cartridge magazine. In

the cartridge magaz ine, cartrid ges are protected from airborne
contaminants by a clear plastic cover. With the cover in place,
the magazines can be stacked on top of each other to make the
most efficient use of storage space.

Exabyte 440 and Exabyte 480

Replacing the cartridge magazines

To open the door and replace a data cartridge magazine:

1. Insert the key in the lock, pus h in, and turn it one quarter turn

to the right, as shown in the following figure. When you
unlock the door:

 Th e library completes its current operation, moves the

CHM to the home position at the bottom of the long axis,
rotates the drum assembl y to the home position, and turns
off curre nt to all mo tors.

 Th e in terlock me chanism releases.

➤ Important D o not open the libra ry door unle ss

you need to remove and replace cartridge
maga zines or perform a mai nte na nce operation. I t

ta k es 2½ to 5 minutes for the li brary to upda te the
cartridge inventory after the door is opened and
closed.

Library Operation

Installation and Operation

79

Chapter 4

2. When the door’s interlock mechanism releas es, open the door.

CAUTION

Do not force the door open. The door’s
interlock mechanism may be prevented from
rele as ing by L CD se cu rity or by the a pplic a tion
software.

3. Make sure the CHM and its cabling are safely out of the way

of the magazines. If necessary, mo ve the CHM to the bottom
of the lo ng axis by pushing firmly against its base.

4. If necessary, manuall y rotat e the drum assembl y to acces s the

cartridge magazine you want to remove.

5. Grasp the cartridge magazine on either side, pull it out first

from the top, then the bottom.

80

Exabyte 440 and Exabyte 480

Library Operation

6. If desired, replace the magazine by positioning it over the

mounting plate with the single mounting guide toward the
top.

7. Insert the bottom of the magazine first, then snap the

magazine in to place by pressing against the top.

8. Close the door and lock it by tur ning the key a quarter turn to

the left. After the door is closed:

Installation and Operation

 The library performs its power-on self-test.
 The library returns Unit Attention status to the host.
 The software may update its own cartr idg e inventory.

81

Chapter 4

Resetting the library

If the libra ry has encountered an error and is still not operating
after you have tried the corrective action for the error, you may
need to reset the library. A reset causes the library and the tape
drives to perform their power-on self tests. Unless configured
otherw ise, ta pe drives will rewind the tape after a reset, but will
not eject the data cartridge.

Note: If the library is performing a cartridge move operation

when it is reset, it completes the move operation before it
performs the power-on self-test.

B ef ore re s e tting the l ibra ry, mak e s ure the library
or tape drives are not communicating across the
SCSI bus. Resetting the li brary and tape drives
may disrupt communications on th e SCSI bus.

CAUTION

82

To reset the library, you can use one of the following methods:

 Press

confirmation screen (or press

 Perform a power-on reset by powering the library off, then

back on.

 Perform a remote hardware reset by plugging a cable into the

remote reset port on the back of the library and press a reset
button on the cable. (See Appendix A for more information.)

Note: The lib r ar y , t ap e dr i v es , or the enti r e SC S I b us c a n al s o b e

automatically reset by the host.

When the librar y is res et, both the libr ary and tape drives perf orm
power-on self-tests. Then the Main Screen appears on the LCD.

on the operator panel, then press

>5HVHW@

>(VFDSH@

Exabyte 440 and Exabyte 480

to cancel).

>(QWHU@

at the

5Tape Drive Operation

The application software automatically controls the tape drives to
perform backup and restore operations. You do not need to
inter ve ne i n the ca r tr i dg e p r oc ess ing; howev er , yo u m a y need to
perform the following tasks:

 Monitoring the tape drive LEDs
 Cleaning the tape drives
 Displaying infor mation about ta pe drives
 Ejecting a cartridge manually

Note: You cannot control the tape drives from the operator

panel. However, you can perform diagnostic s on the tape
drives across the 9-pin or 25-pin serial port. (See Chapter 7
for information about diagnostics.)

Installation and Operation

83

Chapter 5

Monitoring the t ape drive LEDs

The following tables show the tape drive LED states and the
conditions they indicate.

Eliant 820 LED state Condition

All LEDs on Power-on self-test.
Top and bottom LEDs

flashing (middle LED
may be flashing)

Top LED flashing
(bottom LED off)

Middle LED flashing SCSI bus activity.
Bottom LED on A tape is loaded, and the tape drive is

Bottom LED flashing
(top LED off)

Mammoth LED state Condition

All LEDs on The tape drive was reset or it is

Top LED on Cleaning required.
Top LED flashing Hardware error.
Middle LED on A tape is loaded, and the tape drive is

Cleaning required.

Hardware error.

ready to perform tape motion activities.
Tape motion. A fast flash indicates

high-speed tape motion.

performing its power-on self-test.

ready to perform tape motion a ctivities.

84

Bottom LED flashing Ta pe motion. A fast flash indicates

high-speed tape motion.

Note: You may observe other LED activity (random flashing,

steady on, and so on). For a detailed description, refer to
the product specification for your library.

Exabyte 440 and Exabyte 480

Cleaning the tape drives

You should clean a tape drive whenever the library displays

“Drive needs cleaning” on the Main Screen of the LCD or
whenever your application software notifies you. (Not all
software applica tions display cleaning requir ements.) Regular
cleaning helps ensure that the tape drives function reliably.

Note: Some a ppli cati ons moni tor t he tape dr ives ’ cl eaning ne eds

and automatical ly insert the cleaning cartridg e in the drive
whenever i t needs c leaning . If thi s is the case , you can s kip
the cleaning in structions in this section.

Selecting cleaning c artridges

If you are using Exabyte Mammoth tape drives, use an Exabyte
Mammoth Clean ing Cartridge or a c leaning cartridge approved
by Exabyte for use with Mammoth.

Tape Drive Operation

If you are using Eliant 820 tape drives, use an Exabyte Premiu m
8mm Cleaning Cartridge, or a cleaning cartridge approved by
Exabyte for use with the Eliant 820 tape drive.

To order cleaning cartridges, contact Exabyte (see pag e 10).

Installation and Operation

CAUTION

Use only cleaning cartridges approved by
E xabyte for your tape drive . Us ing cloth s wabs ,
cotton swabs, cleaning agents, or cleaning
cartridges not approved by Exabyte may void
the tape drive warranty.

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Chapter 5

Cleanin g the tape drives from the operator panel

To clean the tape drives from the operator panel:

1. Determi ne which d riv e needs c leani ng by l ook ing at the dri ve

LEDs. For Ma mmoth tape drives, the top LED turns on when
cleaning is required. For Eliant 820 tape drives, the top and
bottom LEDs flash rapidly. (Depending on SCSI bus activity,
the middle LED may also be flashing.)

Note: When you insert an AM E ca rtridge into an Exab yt e

Mammoth tape drive after reading MP tape, the top
LED illuminates and the cartridge is ejected. Before
you can use the AME cartridge, you must clean the
tape drive.

2. Make sure you have a cleaning cartridge i n the fixed car tridge

slot. If the fix ed cartridg e slot contains a data car tridge instead
of a cleaning cartridge, the tape drive will not be cleaned and
you will have to manually eject the da ta cartridge from the
tape drive (see page 92).

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If ther e i s no cl ea ni ng c a rt ri d g e i n the f i x ed ca r tr i d ge s l ot, u s e
the Insert Cartridge option on the Maintenance Menu to insert

a cleaning cartridge into the library’s fixed cartridge slot (see

page 76).

3. If secu rity has been enable, disable it (see page 60).

4. Change to LCD Inte rface con trol mode (see page 67).

5. From the Main Menu, select Maintenance Menu. Then select

the Clean Drives Menu.

Exabyte 440 and Exabyte 480