EVOC ERC-1005 User Manual

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特种计算机

Industrial Computer

产品说明书

User Manual

ERC-1005

轨道交通 AFC 系统终端

AFC Terminal for Metro

Version: C01

Legal Information

Warnings

Please pay attention to the tips within the manual so as to avoid personal injury or

property losses. The tips for personal injury are indicated in warning triangles while

the tips only related to property losses have no warning triangles. The warning tips are

listed as follows with the hazardous scale from severe to slight.

Danger

If handled carelessly, death or severe human injury will occur.

Warning

If handled carelessly, death or severe human injury might occur.

Caution

Warning triangle indicates that slight human injury might occur if handled carelessly.

Note

Unexpected result or status might occur, if not handled according to the tips.

Professional Personnel

The product/system covered by the manual can only be handled by qualified and

professional personnel. During operation, please follow the respective instructive

manuals, especially the safety warnings. The professional personnel have been trained

and possess relevant experiences; therefore, he/she could be aware of the risks of the

product/system and avoid possible damages.

EVOC Product

Please pay attention to the following instructions:

Warning

EVOC product can only be used according to the descriptions within the manual,

including the contents and the relevant technical documents. If the products or

components from other companies are required, please get the recommendation and

grant from EVOC first. Proper transportation, storage, assembly, installation,

debugging, operation and maintenance are prerequisite to ensure product safety and

normal operation; therefore, please ensure permitted environment conditions and pay

attention to the tips within the manual.

Information offered in this manual is believed to be correct at the time of printing, and

is subject to change without prior notice in order to improve reliability, design and

function and does not represent a commitment on the part of the manufacturer. In no

event will the manufacturer be liable for direct, indirect, special, incidental, or

consequential damages arising out of improper installation and/or use, or inability to

use the product or documentation.

This user manual is protected by copyright. No part of this manual may be reproduced,

stored in any retrieval system, or transmitted, in any form or by any means,

mechanical, electronic, photocopied, recorded or otherwise, without the prior written

permission from the manufacturer.

Trademarks

EVOC is a registered trademark of EVOC Intelligent Technology Co., Ltd. Other

product names mentioned herein are used for identification purposes only and may be

trademark and/or registered trademarks of their respective companies.

Warranty Terms:

The warranty on the product lasts for one year. If the user has additional requirements,

the contract signed between the two sides shall prevail.

Please visit our website: http://www.evoc.com

for more information, or send an email to the Technical Support Mailbox support@evoc.com (International) or support@evoc.cn

(Domestic) for consultation.

Hotline: 4008809666

About this manual

Scope of the Manual

The manual is appropriate for EVOC ERC-1005.

Convention

The term “the Board” or “the Product” within the manual stands for EVOC

ERC-1005.

Instructions

Safety instructions

To avoid property losses or individual injury, please pay attention to the safety

instructions within the manual. The warnings within the manual are marked with

warning triangle

, which is dependent upon the scale of the potential hazard.

Contents

1. Product Introd

uction .................................................................................................1

1.1 Overview.........................................................................................................1

1.2 Product Specifications ....................................................................................1

2. Application Scheme ..................................................................................................4

2.1 Transportation .................................................................................................4

2.2 Storage............................................................................................................4

2.3 Opening the Box and Initial Examination .......................................................5

2.4 Mounting Mode ..............................................................................................5

3. Device Connection....................................................................................................6

3.1 Notices before Connection..............................................................................6

3.2 Product Grounding..........................................................................................6

3.3 Connecting the Device to Power.....................................................................7

4. Instructions ...............................................................................................................8

4.1 Product Outline...............................................................................................8

4.1.1 PC with Movable Scaffolding ..............................................................8

4.1.2 PC with Fixation Apparatus .................................................................8

4.2 Product Appearance and Installation Dimensions...........................................9

4.2.1 PC with Movable Scaffolding ..............................................................9

4.2.2 PC with Fixation Apparatus ...............................................................10

4.3 External Structure ......................................................................................... 11

4.4 Pin Definitions..............................................................................................12

4.4.1 Power Connector................................................................................12

4.4.2 Audio Connector ................................................................................12

4.4.3 USB Port (USB1 ~ USB6 are standard USB ports) ...........................12

4.4.4 LAN Port (LAN1 and LAN2 are standard connectors)......................13

4.4.5 Parallel Port (Adopts standard LPT connector)..................................13

4.4.6 Display Co

nnector .............................................................................14

4.4.7 GPIO..................................................................................................15

4.4.8 Mouse & Keyboard Connector (adopts standard 2-in-1 mouse &

keyboard connector)..........................................................................16

4.4.9 Serial Port ..........................................................................................16

4.5 Operation Control .........................................................................................19

4.6 Status Indicator .............................................................................................19

5. Assembly and Maintenance ....................................................................................20

5.1 Overall Assembly Drawing...........................................................................20

5.2 Installing the Cover.......................................................................................21

5.3 Removal and Installation of Motherboard ....................................................21

5.3.1 Installing the Motherboard.................................................................21

5.3.2 Removing the Motherboard ............................................................... 22

5.4 Removing the Driver ....................................................................................22

5.5 Installing the Wall-mounted Bar ...................................................................23

6. Installing the Drivers ..............................................................................................24

7. Appendix.................................................................................................................25

7.1 Troubleshooting and Solutions......................................................................25

Product Introduction

ERC-1005 - 1 -

1. Product Introduction

1.1 Overview

ERC-1005 is a low-power fanless embedded PC, which contains Intel® Atom™ low

power consumption CPU and supports WinXP, Linux, WinCE and Vxworks

operating system.

The PC adopts al-alloy material,

small form factor, modular board + backplane design

scheme, simple structure and various I/O and expansion connectors; the modules are

interconnected by European pin headers to ensure highly reliable operation

environment and features excellent dust-proof, heat dissipation and anti-vibration

performances.

ERC-1005 is the main control unit of the AFC system for metro, which is used as the

main control unit of the AGM, TVM and BOM in AFC system. The PC complies with

GB 9254-2008 and GB/T 17626-2008 standards.

1.2 Product Specifications

Items Definitions

Microprocesso

Intel® Atom™ Processor N455/D525 CPU on-board

Chipset Intel® ICH8M

Memory DDR3 (800MHz) memory 2GB on-board

Display

Function

Supports dual VGA+LVDS display; the maximum resolution supported by VGA1 is 2048x1536@60Hz, those supported by VGA2 and LVDS are 1280x800

Main Functional Index

LAN Function

Two 10/100/1000Mbps LAN ports; LAN1 supports Wake-on-LAN function

Product Introduction

- 2 - ERC-1005

Audio

Function

Adopts HD standard, supporting MIC-IN/LINE-OUT

Expansion Bus Expandable to one standard PC/104 card

External IO

Connectors

 Ten serial ports: COM3 ~ COM5 are isolation serial ports;

COM2, COM9 and COM10 support to switch among RS-232/RS-422/RS-485; while COM9 supports Modem wake-up function;

 Two 10/100/1000Mbps LAN ports;  Two VGA display connectors;  One LVDS connector (only supports 18bit, DVI-I connector

bring-out);

 Six USB2.0 ports, two on the front panel while the other four

on the rear panel;

 One PS/2 keyboard/mouse connector;  One AUDIO connection (vertical socket, one MIC-IN and one

LINE-OUT);

 Two 16-chanenl GPIO connectors: GPIO1 is digital GPIO

while GPIO2 is isolation GPIO;

 One CF card slot (optional with CF card);  One LPT connector;

Dimensions

(excluding the

hangers)

245mm(W) x 117.8mm(H) x 196mm(D)

Weight 5.35Kg

Temperature

Operating Temperature: Equipped with CF card and DOM PC：

-20°C ~ 65°C;

Equipped with mechanical hard disk PC：0℃～40℃；

Storage Temperature: -40°C ~ 75°C;

Main Performance Index

Humidity 5%～90% 40℃ (non-condensing)

Product Introduction

ERC-1005 - 3 -

EMC

 GB 9254-2008 Radiation disturbance, class A;  GB 9254-2008 Conducted susceptibility, class A;  GB/T 17626.2.2006 Electrostatic discharge, level 2;  GB/T 17626.4-2006 Burst Immunity, level 2;  GB/T 17626.5-2008 Surge (Impact) immunity, level 2;  GB/T 17626.6-2008 Conducted susceptibility, level 2;  GB/T 17626.8-2006 Power frequency magnetic field, level 2;  GB/T 17626.11-2008 Voltage dips and short supply

interruption.

Reliability

 MTBF≥50000h  MTTR≤20 min.

Safety Meets the basic requirements of GB4943-2001;

Mechanical

and

Environment

Adaptability

 Anti-vibration: 5-17Hz/1.0mm amplitude; 17-200Hz/1.0g

acceleration;

 Anti-shock: 10g acceleration, 11ms duration;

Power Feature

 Input Voltage/Current: DC12V ~ DC24V/max. 5A;  Typical Power Consumption: 12V@26W  Maximum power consumptio

n: 12V@34W (MaxPower

100%)

Application Scheme

- 4 - ERC-1005

2. Application Scheme

2.1 Transportation

Well-packaged products are suited for transportation by all kinds of vehicles. During

transportation, products should not be put in open cabin or carriage. During

transshipping, products should not be stored in open air without protection from the

atmospheric conditions. Products should not be transported together with inflammable,

explosive and corrosive substances and are not allowed to be exposed to rain, snow

and liquid substances and mechanical force.

2.2 Storage

Products should be stored in package box when it is not used. And warehouse

temperature should be 0°C ~ 40°C, and relative humidity should be 20% ~ 85%. In

the warehouse, there should be no harmful gas, inflammable, explosive products, and

corrosive chemical products, and strong mechanical vibration, shock and strong

magnetic field interference. The package box should be at least 10cm above ground,

and 50cm away from wall, thermal source, window and air inlet.

Caution Risk of destroying the device! When shipping the PC in cold weather, please pay attention to the extreme temperature variation. Under this circumstance, please make sure no water drop (condensation) is formed on the surface or interior of the device. If condensation is formed on the device, please wait for over twelve hours before connecting the device.

Application Scheme

ERC-1005 - 5 -

2.3 Opening the Box and Initial Examination

Opening the Box

Please pay attention to the following issues when opening the box:

● Do not discard the original packing material. Please keep the original packing

material for re-transportation.

● Please keep the documentation at a safe place. The documentation is required for

initial device debugging, which is a component of the device.

● When doing the initial examination, please check whether there are distinct

damages to the device caused during the transport.

● Please check whether the delivery contains the intact device and all of the

independently ordered accessories. Please contact the customer service when any

unconformity or transportation damages occur.

2.4 Mounting Mode

□19″ Rack Mount ■Desktop □Embedded Panel

■Wall Mount □VESA Standard Arm □Portable

□Others___________

Device Connection

- 6 - ERC-1005

3. Device Connection

3.1 Notices before Connection

Warning

Peripherals with reverse polarity must not be connected or built-in.

Warning

The device only operates when connected with grounded power. No operation is

allowed when the device power is ungrounded or only impedance is grounded.

Warning

Rated voltage of the device in use shall be in accord with power feature of the

product.

Note:

Only the peripheral devices approved for industrial application can be used. When

operating the PC, hot swappable IO modules (USB) can be used. The IO devices

without hot swap function can only be connected when the PC is powered off.

3.2 Product Grounding

Low impedance ground connection is more helpful to release the interference

produced by the external cables, the signal cables or the cables connecting the IO

module to the grounding system.

Ground Terminals

The grounding terminal ① on the

device (large surface or large

area contact) shall be connected

with the cabinet installed with

the PC or the central grounding

busbar on the device. The

minimum cross section area of

the cable shall be no less than

5mm

Device Connection

ERC-1005 - 7 -

3.3 Connecting the Device to Power

Steps to connect the device to power:

Please make sure the positive end and the negative end of the power cord are connected correctly when connecting the power cord ①. Please refer to the pin definitions of the power connector for detailed information.

Connect the power cord with the connector ② and press down the switch ① with the silkscreen of “-”. The green power LED indicator on the rear panel of the PC is lit and the PC is powered on.

Danger

Please disconnect the power and data cables during thunder storm.

Note:

To completely isolate the device from the power supply, please disconnect the

power connector.

Instructions

- 8 - ERC-1005

4. Instructions

4.1 Product Outline

4.1.1 PC with Movable Scaffolding

4.1.2 PC with Fixation Apparatus

Instructions

ERC-1005 - 9 -

4.2 Product Appearance and Installation Dimensions

4.2.1 PC with Movable Scaffolding

Unit: mm

Instructions

- 10 - ERC-1005

4.2.2 PC with Fixation Apparatus

Unit: mm

Instructions

ERC-1005 - 11 -

4.3 External Structure

Front View of the Device Item Description

①

Assisting Handle

②

Movable bracket

③

LINE OUT/MIC

④

LAN2/USB3/USB4

⑤

LAN1/USB1/USB2

⑥

COM2

⑦

LPT

⑧

COM1

⑨

CF card cover

⑩

VGA1

⑪

LVDS

⑫

MS/KB

⑬

Clearing CMOS switch

⑭

RESET switch

⑮

PWR indicator

⑯

Assisting Handle

⑰

HDD indicator

⑱

VGA2

⑲

Assisting Handle

⑳

COM3/COM4

○21

COM5/COM6

○22

COM7/COM8

○23

COM9

○24

GPIO1

○25

COM10

○26

GPIO2

○27

Assisting Handle

Instructions

- 12 - ERC-1005

Rear View of the Device Item Description

⑤ GND screw ⑥ USB5/USB6 ⑦ Power switch ⑧ Power input terminal

4.4 Pin Definitions

4.4.1 Power Connector

Pin Signal Name

4.4.2 Audio C onnector

Pin Signal Name

1 LINE_OUT

AUDIO

2 MIC_IN

4.4.3 USB Port (USB1 ~ USB6 are standard USB ports)

Pin Signal Name

1 +5V

2 USB_Data-

3 USB_Data+

USB1-2 USB3-4 USB5-6

4 GND

Instructions

ERC-1005 - 13 -

4.4.4 LAN Port (LAN1 and LAN2 are standard connectors)

LILED

(Dual-Color: O/G)

LAN Speed

Indicator

ACTLED

(Green)

LAN Activity

Status Indicator

Green 1000Mbps

Blink Data being transmitted Orange 100Mbps

Off No data being transmitted Off 10Mbps

4.4.5 Parallel Port (Adopts standard LPT connector)

Pin Signal Name Pin Signal Name

1 STB# 14 AFD#

2 PD0 15 ERR#

3 PD1 16 INIT#

4 PD2 17 SLIN#

5 PD3 18 GND

6 PD4 19 GND

7 PD5 20 GND

8 PD6 21 GND

9 PD7 22 GND

10 ACK# 23 GND

11 BUSY 24 GND

12 PE 25 GND

LPT

13 SLCT

Instructions

- 14 - ERC-1005

4.4.6 Display Connector

1. Two VGAs, adopting standard DB15 connectors Pin Signal Name Pin Signal Name

1 Red 2 Green

3 Blue 4 NC

5 GND 6 GND

7 GND 8 GND

9 NC 10 GND

11 NC 12 DDCDATA

13 HSYNC 14 VSYNC

VGA1/VGA2

15 DDCCLK

2. One single-channel 18bit LVDS connector, adopting standard DB24+4

connector;

Note: this connector supports LVDS signals; please do not connect the DVI

cable with the DVI connector on the display directly.

Pin Signal Name Pin Signal Name

1 LVDS_D2- 2 LVDS_D2+

3 GND 4 BKLTEN

5 BKLTCTL 6 NC

7 NC 8 +5V

9 LVDS_D1- 10 LVDS_D1+

11 GND 12 VDD_LCD

13 VDD_LCD 14 +5V

15 GND 16 +12V

17 LVDS_D0- 18 LVDS_D0+

19 GND 20 GND

21 GND 22 GND

23 LVDS_CLK+ 24 LVDS_CLK-

C1 +5V C2 +5V

C3 +12V C4 +12V

LVDS1

C5 NC

Instructions

ERC-1005 - 15 -

4.4.7 GPIO

GPIO1 is the digital GPIO while GPIO2 is the isolation GPIO; the pin definitions are

as follows:

Pin Signal Name Pin Signal Name

1 DI16 2 DI17

3 DI18 4 DI19

5 DI20 6 DI21

7 DI22 8 DI23

9 DI24 10 DI25

11 DI26 12 DI27

13 DI28 14 DI29

15 DI30 16 DI31

17 GND 18 GND

GPIO1

19 +5V 20 +12V

Pin Signal Name Pin Signal Name

1 IDO0 2

IDO1

IDO2

IDO3

IDO4

IDO5

IDO6

IDO7

9 EO.GND 10 EO.COM

IDO10

IDO11

IDO12

IDO13

IDO14

IDO15

IDO16

IDO17

GPIO2

19 EI.COM1 20 EI.COM2

Instructions

- 16 - ERC-1005

4.4.8 Mouse & Keyboard Connector (adopts standard 2-in-1 mouse

& keyboard connector)

Pin Signal Name

1 KB_DATA

2 MS_DATA

3 GND

4 +5V

5 KB_CLK

KM1

6 MS_CLK

4.4.9 Serial Port

COM1 and COM2 support RS-232/RS-422/RS-485 mode selection; COM1 supports

Modem wake-up function. COM3 ~ COM5 are isolation serial ports: COM3 and

COM5 only support RS-232 mode, COM4 can switch among RS-232/RS-422/RS485

mode. COM6 ~ COM10 support RS-232 mode. The pin definitions are as follows:

Signal Name

RS-232 RS-422 RS-485

1 DCD# TXD- Data-

2 RXD TXD+ Data+

3 TXD RXD+ NC

4 DTR# RXD- NC

5 GND GND GND

6 DSR# NC NC

7 RTS# NC NC

8 CTS# NC NC

COM1/COM2

COM6 ~ COM10

9 RI# NC NC

Instructions

ERC-1005 - 17 -

RS-232/RS-422/RS-485 mode selection for COM1 (motherboard)

Mode Selection

Setting

RS-232

(Default)

RS-422 RS-485

JP3 1-2 5-6 3-4

JP4 1-3, 2-4 3-5, 4-6 3-5, 4-6

JP3/JP4/JP5

JP5 1-3, 2-4 3-5, 4-6 3-5, 4-6

RS-232/RS-422/RS-485 mode selection for COM2 (motherboard)

Mode Selection

Setting

RS-232

(Default)

RS-422 RS-485

JP8 1-2 5-6 3-4

JP9 1-3, 2-4 3-5, 4-6 3-5, 4-6

JP8/JP9/JP10

JP10 1-3, 2-4 3-5, 4-6 3-5, 4-6

Signal Name

RS-232 RS-422 RS-485

1 NC TX- Data-

2 RXD TX+ Data+

3 TXD RX+ NC

4 NC RX- NC

5 GND GND GND

6 NC NC NC

7 NC NC NC

8 NC NC NC

COM3/COM4/COM5

9 NC NC NC

Note: the data transmission direction is controlled automatically under RS-485 mode.

Instructions

- 18 - ERC-1005

RS-232/RS-422/RS-485 mode selection for COM port

RS-232/RS-422/RS-485 mode selection for COM4 (IO board)

Mode Selection

Pin Setting

RS-232

(Default)

RS-422 RS-485

1 / ON OFF

2 / OFF ON

3 / ON ON

SW1

4 / NC NC

1 / OFF ON

2 / OFF ON

3 / NC NC

SW2

4 / NC NC

1 ON OFF OFF

2 OFF ON ON

3 NC NC NC

SW3

4 NC NC NC

1 / ON ON

2 / ON OFF

3 / ON ON

SW4

4 / ON OFF

1 ON OFF OFF

2 OFF ON ON

3 ON OFF OFF

SW1 ~ SW5

SW5

4 OFF ON ON

Instructions

ERC-1005 - 19 -

4.5 Operation Control

Warning

Pressing On/Off button won’t cut off the power of the PC!

Caution

Data loss might occur when implementing hardware reset on PC.

Control Button

Item Description

①

Power on/off button of the PC

②

Clearing CMOS button Use a sharp-point object or clip to operate the Clearing CMOS button when the PC is powered off and disconnected from power supply. Pressing button signal will reset BIOS and restore the BIOS setting to factory default value.

③

Reset button Use a sharp-point object or clip to operate the reset button. Pressing button signal will reset the hardware. The PC will be rebooted (cold reset).

4.6 Status Indicator

Display Meaning LED Description

Off Disconnected from power supply

POWER Indicates PC status

Green PC is operating

Off No access

HDD Indicates HDD access

Yellow Accessing

Assembly and Maintenance

- 20 - ERC-1005

5. Assembly and Maintenance

5.1 Overall Assembly Drawing

Item Description Item Description

1 Upper cover 2 Chassis

3 Bottom cover 4 Expansion board

5 Motherboard

Assembly and Maintenance

ERC-1005 - 21 -

5.2 Installing the Cover

1、 Remove the expansion board module; 2、 Loosen the six screws fixing the cover by screwdriver, two each on both sides

and on the rear;

3、 Loosen the screws fixing the cover and the cover supporting bar by screwdriver; 4、 Uplift the cover vertically.

5.3 Removal and Installation of Motherboard

5.3.1 Installing the Motherboard

1、 Push the motherboard gently along the guide rail into the corresponding slot; 2、 When approaching the backplane connector, open the assisting handles outward

with both hands; then buckle the chassis inward with force and push the board

inward at the same time;

3、 When the board is properly in position, tighten the two captive screws on both

sides of the motherboard panel;

4、 Install the expansion card in the same way.

Captive screws

Assisting handles

Assembly and Maintenance

- 22 - ERC-1005

5.3.2 Removing the Motherboard

1、 Loosen the two captive screws on both sides of the motherboard panel; 2、 Horizontally open the assisting handles outward to remove the motherboard; 3、 Remove the expansion card in the same way.

5.4 Removing the Driver

1、 The hard disk module has been installed on the motherboard, before removing

the hard disk module, please draw the motherboard out of the chassis;

2、 Remove the four screws fixing the hard disk bracket as shown in the figure; 3、 Gently remove the hard disk module away from the SATA connector on

motherboard to take the module out.

Assembly and Maintenance

ERC-1005 - 23 -

5.5 Installing the Wall-mounted Bar

1、 Use two countersunk head screws of the corresponding specification to fix

the left mounting bracket with the chassis; refer to the figure for its position;

2、 Use two countersunk head screws of the corresponding specification to fix

the left bracket with the chassis; refer to the figure for its position;

3、 Apply a gasket between the supporting arm of the movable bracket and the

chassis; fix the supporting arm of the movable bracket on the chassis with

corresponding truss head screws (apply a gasket, as shown in the above

figure)

4、 Apply a gasket between the supporting arm of the movable bracket and the

guide rail for the left movable bracket; fix the supporting arm of the

movable bracket and the guide rail for the left movable bracket with

corresponding truss head screws (apply a gasket), as shown in the above

figure;

5、 Install the mounting bracket on the right side of the chassis, the right

bracket, the guide rail for the right movable bracket and the supporting arm

of the right movable bracket in the same way;

6、 Use three countersunk head screws of the corresponding specification to fix

the guide rail for the left/right movable bracket with the movable tray;

7、 Fasten the captive screws on the left/right mounting bracket, so as to fix the

mounting brackets with the movable bracket.

Gaskets

Left bracket

Left mounting bracket

Movable tray

Guide rail for the left movable bracket

Supporting arm of the movable bracket

Installing the Drivers

- 24 - ERC-1005

6. Installing the Drivers

Regarding the driver program of this product, please refer to the enclosed CD.

Appendix

ERC-1005 - 25 -

7. Appendix

7.1 Troubleshooting and Solutions

Common

Malfunctions

Reasons Troubleshooting and Solution

No power supply

Please check the power supply and the power cable/connector.

The device is not operating

Improper device operating environment

1. Check with the environment conditions;

2. Please wait for twelve hours before powering on the device shipped in cold weather.

The display has not been turned on

Turn on the display

The display is under “power saving” mode

Press any key on the keyboard.

The luminance control is set to “Black”.

Increase the screen luminance by luminance control. Please refer to the instructions of the display for detailed information.

The external display is black

Power cable or display cable is not connected

1. Please check whether the power cable is correctly connected with the display, the system unit or the ground port.

2. Please check whether the display cable is correctly connected with the display and the system unit.

3. Contact Technique Support if the screen remains black after implementing the above measures.

Incorrect time or date on PC

Incorrect BIOS setting

Follow the power-on prompt and press the key to enter the BIOS Setup; adjust the time and date in BIOS Setup.

Appendix

- 26 - ERC-1005

BIOS setting is correct while the time and date are incorrect.

Insufficient backup battery capacity

Replace the battery

USB port is disabled in BIOS

Use other USB ports or enable that port.

USB 2.0 device is connected; however, USB 2.0 is disabled.

Enable USB 2.0.

USB device has no

response

USB port is not supported by the operating system.

1. Enable USB Legacy Support for the mouse and keyboard (Legacy USB is supported);

2. For other devices, appropriate USB drivers are required.

The computer is not booted or displays “Boot device not found”

In booting priority of the BIOS setting, the device is not the first priority or the device is not include in the booting device.

Modify the booting priority of the device in the Boot menu of BIOS setting or include that device into the booting priority.

The HDD power cable or data cable is not connected well

Check whether the power cable and the data cable of the hard disk (the hard disk shall be installed with operating system and is bootable) are well connected.

No system disk can be found when powering on

System files on the hard disk are damaged

Enter the system (usually WinPE system) with a bootable disk; check whether the system in the hard disk is damaged. Reinstall the system if necessary.

Plug and play I/O card, no IO card is detected or no IO card can be used when used again

Poor contact of the slot

Poor contact is usually caused by frequent installation/ uninstallation of the PCI or ISA card, unstable fixing or improper dust-proof measures; please remove and install the card for a few times or use another slot.

EVOC ERC-1005 User Manual

Specifications and Main Features

Frequently Asked Questions

User Manual