ETS AVM328A, AVM417A, 317A, AVM217 Operation Manual

m328a_operation_V1.0
AVM328A
NETWORK CAMERA SERIES
OPERATION GUIDE
FW: 1029-1021-1022-1008
IMPORTANT SAFEGUARD
All lead-free products offered by the company comply with the requirements of the European law on the Restriction of Hazardous Substances (RoHS) directive, which means our manufacture processes and products are strictly “lead-free” and without the hazardous substances cited in the directive.
The crossed-out wheeled bin mark symbolizes that within the European Union the product must be collected separately at the product end-of-life. This applies to your product and any peripherals marked with this symbol. Do not dispose of these products as unsorted municipal waste. Contact your local dealer for procedures for recycling this equipment.
This apparatus is manufactured to comply with the radio interference requirements.
Federal Communications Commission Interference Statement
This equipment has been tested and found to comply with the limits for a Class B digital service, pursuant to Part 15 of the FCC rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation.
Any changes or modifications made to this equipment may void the user’s authority to operate this equipment. This equipment generates, uses, and can radiate radio frequency energy. If not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:
Reorient or relocate the receiving antenna. Increase the separation between the equipment and receiver. Connect the equipment into an outlet on a circuit different from that to which the receiver is connected. Consult the dealer or an experienced radio/TV technician for help.
This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions:
(1) This device mat not cause harmful interference, and (2) This device must accept any interference received, including interference that may cause undesired
operation.
FCC Caution:
Any changes or modifications not expressly approved by the party responsible for compliance could void
the user's authority to operate this equipment.
All external cables connecting to this basic unit must be shielded.
For cables connecting to PCMCIA cards, see the option manual or installation instructions.
Trademark Acknowledgements
iPad® & iPhone® are the registered trademarks of Apple Inc.
Android™ is a trademark of Google Inc. Use of this trademark is subject to Google Permissions.
Microsoft®, Windows® & Internet Explorer® are registered trademarks of Microsoft Corporation in the United States and/or other countries.
Disclaimer
We reserve the right to revise or remove any content in this manual at any time. We do not warrant or assume any legal liability or responsibility for the accuracy, completeness, or usefulness of this manual. The content of this manual is subject to change without notice.
FW: 1029-1021-1022-1008
MPEG4 Licensing
THIS PRODUCT IS LICENSED UNDER THE MPEG4 VISUAL PATENT PORTFOLIO LICENSE FOR THE PERSONAL AND NON-COMMERCIAL USE OF A CONSUMER FOR (i) ENCODING VIDEO IN COMPLIANCE WITH THE MPEG4 VISUAL STANDARD (“MPEG-4 VIDEO”) AND/OR (ii) DECODING MPEG4 VIDEO THAT WAS ENCODED BY A CONSUMER ENGAGED IN A PERSONAL AND NON-COMMERCIAL ACTIVITY AND/OR WAS OBTAINED FROM A VIDEO PROVIDER LICENSED BY MPEG LA TO PROVIDE MPEG4 VIDEO. NO LICENSE IS GRANTED OR SHALL BE IMPLIED FOR ANY OTHER USE. ADDITIONAL INFORMATION INCLUDING THAT RELATING TO PROMOTIONAL INTERNAL AND COMMERCIAL USES AND LICENSING MAY BE OBTAINED FROM MPEG LA, LLC. SEE HTTP://WWW.MPEGLA.COM.
GPL Licensing
This product contains codes which are developed by Third-Party-Companies and which
are subject to the GNU General Public License (“GPL”) or the GNU Lesser Public License (“LGPL”).
The GPL Code used in this product is released without warranty and is subject to the
copyright of the corresponding author.
Further source codes which are subject to the GPL-licenses are available upon request.
We are pleased to provide our modifications to the Linux Kernel, as well as a few new
commands, and some tools to get you into the code. The codes are provided on the FTP site, and please download them from the following site or you can refer to your distributor:
http://download.dvrtw.com.tw/GPL/076D_Series/arm-linux-2.6.tar.gz
TABLE OF CONTENTS
1. OVERVIEW......................................................................................................................................... 1
1.1 Product Features....................................................................................................................................... 1
1.2 Package Content....................................................................................................................................... 1
1.3 Product Overview...................................................................................................................................... 1
1.4 Connectors................................................................................................................................................ 1
1.5 External I/O Port........................................................................................................................................ 2
1.6 Status Indicator.......................................................................................................................................... 2
2. CAMERA ACCESS WITH INTERNET EXPLORER............................................................................ 3
2.1 Camera Login............................................................................................................................................ 3
2.2 Control Panel Overview ............................................................................................................................ 3
2.3 Digital PTZ (DPTZ) Operations ................................................................................................................. 5
2.4 Event Record Search & Playback ............................................................................................................. 6
3. CAMERA CONFIGURATIONS............................................................................................................ 7
3.1 System configuration menu....................................................................................................................... 7
3.2 Network .....................................................................................................................................................8
3.2.1 Network ............................................................................................................................................................8
3.2.2 QoS ..................................................................................................................................................................8
3.2.3 DDNS ...............................................................................................................................................................8
3.2.4 SNTP................................................................................................................................................................9
3.2.5 FTP...................................................................................................................................................................9
3.2.6 MAIL .................................................................................................................................................................9
3.2.7 SMS................................................................................................................................................................10
3.2.8 Filter ...............................................................................................................................................................11
3.2.9 UPnP / Bonjour...............................................................................................................................................11
3.2.10 RTP ..............................................................................................................................................................12
3.3 Camera ................................................................................................................................................... 13
3.3.1 Camera...........................................................................................................................................................13
3.3.2 Video ..............................................................................................................................................................13
3.3.3 Color...............................................................................................................................................................14
3.3.4 Audio ..............................................................................................................................................................14
3.3.5 Advance..........................................................................................................................................................14
3.4 Record..................................................................................................................................................... 15
3.4.1 Record............................................................................................................................................................15
3.4.2 Record Timer..................................................................................................................................................15
3.5 Storage.................................................................................................................................................... 15
3.5.1 Memory ..........................................................................................................................................................15
3.6 Trigger..................................................................................................................................................... 16
3.6.1 Trigger ............................................................................................................................................................16
3.7 General ................................................................................................................................................... 17
3.7.1 General...........................................................................................................................................................17
3.7.2 Time................................................................................................................................................................18
3.7.3 Server Log......................................................................................................................................................18
3.7.4 Online .............................................................................................................................................................19
3.7.5 Account...........................................................................................................................................................19
3.7.6 Google Maps..................................................................................................................................................20
3.7.7 Maintenance...................................................................................................................................................20
APPENDIX 1 PRODUCT SPECIFICATIONS........................................................................................ 22
APPENDIX 2 BIT RATE TABLE FOR REFERENCE ............................................................................ 23
APPENDIX 3 POE CONNECTION .......................................................................................................25
APPENDIX 4 API ID APPLICATION FOR SMS MESSAGING.............................................................. 26
APPENDIX 5 Q&A ................................................................................................................................ 28
APPENDIX 6 RECORDING TIME TABLE ............................................................................................ 29
1
1. OVERVIEW
1.1 Product Features
Easy network setup with your iPhone / iPad
1.3 Megapixel SONY sensor with HDTV 720p quality, allowing users to notice minor details more easily
POE (Power-over-Ethernet) support to eliminate the use of power cables and reduce installation costs
ONVIF standard supported to simplify system integration
Built-in memory storage for video storage
Exter nal alarm I/O device connection
Supports external microphone & speaker connection for audio transmission
Remote Surveillance
--
Fully compatibility on iPhone & iPad, and Internet Explorer® on Windows® operating system
1.2 Package Content
Network camera □ Screws & Wall Plugs □ 3-pin Terminal
Quick Setup with iPhone / iPad Adapter
Audio Cable
1.3 Product Overview
1.4 Connectors
Ethernet: Connect a RJ45 network cable.
DC5V IN: Connect the supplied regulated power supply.
RESET: With the power connected, press to reset all parameters, including the IP address to factory default
settings.
The camera will reboot after default reset. Please do not disconnect your camera during the reset
process.
Alarm I/O: A 3-pin I/O terminal is supplied with the camera for external alarm device connection. For details,
please refer to “1.5 External I/O Port” at page 2.
AUDIO: Plug in the supplied audio cable for speaker and microphone connection.
* The speaker and microphone are not supplied with the sales package and should be purchased separately.
2
1.5 External I/O Port
This camera supports external I/O device connection, and a 3-pin I/O terminal is supplied with this camera for
easy connection.
Below shows which input on the I/O terminal you should use for wiring when you want to connect an external
device to this camera.
3-pin I/O Terminal Alarm Out Connection
1.6 Status Indicator
ICON
LAN connection status Internet connection status
System Status
During powering on Always on Always on
Blinking (on 250 ms, off 250 ms) Always off
Reset default

Blinking (on 250 ms, off 250 ms) Blinking (on 250 ms, off 250 ms)
Upgrade
  Connection Status LAN connected Always on --
Blinking (on 100 ms, off 500 ms) --
LAN disconnected

Internet connected -- Always on
Blinking (on 100 ms, off 500 ms)
Internet disconnected --

3G Connection Error on iPhone / iPad / Android Mobile Device
--
Blinking
(on 5 sec, off 0.5 sec, on 0.5 sec, off 0.5 sec, on 5 sec)
3G Connection Setting Uncompleted
-- 
* LED blinking frequency -  LED on /  LED off
3
2. CAMERA ACCESS WITH INTERNET EXPLORER
This network camera can be accessed via Microsoft® Internet Explorer® and iPhone / iPad / Android mobile devices
with our self-developed program “EagleEyes” installed depending on different using situations.
Note: For details about accessing network cameras via iPhone / iPad / Android mobile devices, please
refer to http://www.eagleeyescctv.com.
Before using the camera, make sure you have configured the network settings, and the network connection is fine.
For network configurations, please refer to:
 Quick Setup With iPhone / iPad” supplied with your camera if you’re using iPhone / iPad, and your network
environment is wireless.
 ADVANCED NETWORK SETUP” downloadable from www.surveillance-download.com/user/m328a.swf
if your
network environment is not wireless.
2.1 Camera Login
Step1: Open your web browser, and key in http://ipaddress:portnum in the URL address box.
For example, for the IP address 60.121.46.236 and port No. 888, please key in ”http://60.121.46.236:888” into
the URL address box, and press “Enter”.
Step2: In the login page, key in the user name and password, and enter the security code from the image below if any.
Then, click “LOGIN”.
Step3: The wizard is then started.
To skip the wizard and directly access the camera live view, click “Close”.
To directly access the camera live view without starting the wizard for the login next time, check “Do not start wizard at login”.
Note: If you’re prompted to install “VLC player”, “Software” or “H264 Streaming Viewer”, please agree
to proceed the installation. Or, you might not be able to see the live view properly.
Step5: When the login is successful, the live view is shown.
2.2 Control Panel Overview
Note: The buttons available depend on the model number used and the user level used to log in.
4
Function Icon User Level Description
Live
Supervisor / Power User / Normal User / Guest
Switch to the live view page.
Backup
Supervisor / Power User
Enter the event record list for video playback.
For details, please refer to “2.4 Event Record Search & Playback’ at page
6.
DPTZ*
Supervisor / Power User / Normal User
Switch to the DPTZ configuration page.
For details, please refer to “2.3 Digital PTZ (DPTZ) Operations” at page
5.
Config.
Supervisor
Switch to the system configuration page, and the functions available for “Supervisor” and “Power User” are different.
For details, please refer to “3.1 System configuration menu” at page 7.
Select the image player from the drop-down list: Media Type -- Supervisor / Power User
/ Normal User / Guest
H.264 / MPEG-4 / Motion JPEG QuickTime
QuickTime is Apple Inc.’s multimedia software. You need to have QuickTime installed in your operating system before selecting “QuickTime”. When it is selected, you will be promoted to enter the user name and password to access the camera.

VLC
Quality -- Supervisor / Power User
/ Normal User
Click & drag the slider to select the video quality: Basic / Normal / High / Best.
Select the image resolution from the drop list:
SXGA (1280 x 1024) HD720P (1280 x 720)
Video Resolution -- Supervisor / Power User
/ Normal User
VGA (640 x 480) QVGA (320 x 240)
Live View Size:
Supervisor / Power User / Normal User
Full Screen
Click to display the image in full screen.
To exit the full screen mode, press “Esc” on your keyboard.
This icon appears only when the selected resolution is SXGA, HD720P & VGA.
Double size
The QVGA resolution is resized to fit into the current live view size.
This icon appears only when the selected resolution is QVGA or CIF.
Normal Size
The current live view size is the same as the selected resolution.
This icon appear only when the selected resolution is SXGA or HD720P.
Fit to screen
The selected resolution is resized to fit into the current live view size.
This icon appear only when the selected resolution is SXGA or HD720P.
No Scale
Click and hold the movable square on the left bottom corner of the live view to move
This icon appear only when the selected resolution is SXGA or HD720P.
Snapshot
Supervisor / Power User / Normal User
Click to take a snapshot of the current view on a new window. Right click on the picture and re-save it to the location you want.
Audio On / Off
/
Supervisor / Power User / Normal User
Click to switch the audio-in on / off.
This function is available only when a microphone is connected.
Alarm Out
Supervisor / Power User / Normal User
Click to force your alarm-out device to work. For example, when your alarm device is a buzzer, click this button and your buzzer will start to sound even if there’s no alarm event.
Microphone
/
Supervisor
Click to switch the audio-out on / off.
This function is available only when a speaker is connected.
5
2.3 Digital PTZ (DPTZ) Operations
This camera has PTZ capability, i.e. digital PTZ (hereafter called “DPTZ”), for wide area monitoring.
STEP1: Click “DPTZ” to show the DPTZ control panel.
STEP2: Select the functions when needed:
FUNCTION ICON DESCRIPTION
Resolution
--
Select the video resolution for the DPTZ function. Only “VGA” and “QVGA” are available.
Take snapshots
Click to take a snapshot of the current view on a new window. Right click on the picture and re-save it to the location you want.
Audio On / Off
/
Click to switch the audio-in on / off.
This function is available only when a speaker is connected.
Alarm Out
Click to force your alarm-out device to work. For example, when your alarm device is a buzzer, click this button and your buzzer will start to sound even if there’s no alarm event.
Microphone
/
Click to switch the audio-out on / off.
This function is available only when a speaker is connected, and when you’re a “Supervisor”.
6
2.4 Event Record Search & Playback
This camera can only save up to three alarm recordings in its 10MB memory built-in.
Note: To save more recorded data, it’s recommended to use this camera with the compatible NVR.
/
Previous / Next Hour
Click to jump to the next / previous time interval in an hour, for example, 11:00 ~ 12:00 or 14:00 ~ 15:00, and start playing the earliest event video clip recorded during this whole hour.
Fast Forward Increase the speed for fast forward. Click to get 2X, 4X, 8X & 16X speed forward eventually.
Fast Rewind Increase the speed for fast rewind. Click to get 2X, 4X, 8X & 16X speed rewind eventually.
Play
Click to play the current video clip.
Pause
Click to pause the video playback.
Stop
Click to stop the video playback.
Step
In the pause mode, click to get one frame forward.
Audio
Click to mute the playback if necessary, and click again to restore.
This function is available only when a speaker is connected during recording.
Download
Click to download the current video clip to the specified path in your PC.
The downloaded video can only be opened by our own video player. Please go to “General” → “Maintenance” to
download the video player, or get the player from the CD supplied with the sales package.
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