MODEL: STL95 | PRODUCT CODE: 57475 | 07/2017
Product:
Colour:
Model Code/s:
400L Top Mount
Refrigerator
White
S/Steel
User Manual
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User Manual
Warranty Information
WARRANTY TERMS AND CONDITIONS
LAUNDRY APPLIANCES
This document sets out the terms and conditions of the
product warranties for Residentia Group Appliances. It is
an important document. Please keep it with your proof of
purchase documents in a safe place for future reference
should you require service for your Appliance.
1. IN THIS WARRANTY
(a) ‘acceptable quality’ as referred to in clause 10 of
this warranty has the same meaning referred to in
the ACL;
(b
) ‘ACL’ means Trade Practices Amendment (Australian
Consumer Law) Act (No.2) 2010;
(c) ‘Appliance’ means any Residentia Group product
purchased by you accompanied by this document;
(d) ‘ASR’ means Residentia Group authorised service
representative;
(e) ‘Residentia Group’ means Residentia Group Pty Ltd
of 118 Campbell St, Collingwood VIC, ACN 600 546
656 in r
(f ) ‘major failure’ as referred to in clause 10 of this
(g) ‘Warranty Period’ means:
(h) ‘you’ means the purchaser of the Appliance not
2.
3.
During the W
4. Parts and Appliances not supplied by Residentia
espect of Appliances purchased in Australia;
warranty has the same meaning referred to in the
ACL and includes a situation when an Appliance
cannot
be repaired or it is uneconomic for Residentia Group,
at it
s discretion, to repair an Appliance during the
Warranty Period;
(i)
wher
e the Appliance is used for personal,
domestic or household use (i.e. normal
single family use) as set out in the instruction
manual, the Appliance is warranted against
manufacturing defects for 24 months, following
the date of original purchase of the Appliance;
having purchased the Appliance for re-sale, and ‘your’
has a corresponding meaning.
This w
arranty only applies to Appliances purchased
and used in Australia and is in addition to (and does
not exclude, restrict, or modify in any way) any
non-excludable statutory warranties in Australia.
its ASR will, at no extra charge if your Appliance
is readily accessible for service, without special
equipment and subject to these terms and conditions,
repair or replace any parts which it considers to
be defective. Residentia Group or its ASR may use
remanufactured parts to repair your Appliance. You
agree that any replaced Appliances or parts become
the property of Residentia Group. This warranty does
not apply to light globes, batteries, lters or similar
perishable parts.
Group are not covered by this warranty.
arranty Period Residentia Group or
esatto.house
5. You will bear the cost of transportation, travel and
delivery of the Appliance to and from Residentia
Group or its ASR. If you reside outside of the service
area,
you will bear the cost of:
(
a) travel of an authorised representative;
(b) transportation and delivery of the Appliance to and
from Residentia Group or its ASR, in all instances,
unless the Appliance is transported by Residentia
Group or its ASR, the Appliance is transported at
the owner’s cost and risk while in transit to and from
Residentia Group or its ASR.
6. Proof of purchase is required before you can make
a claim under this warranty.
7.
Y
ou may not make a claim under this warranty unless
the defect claimed is due to faulty or defective parts
or workmanship. Residentia Group is not liable in the
following situations (which are not exhaustive):
the A
(a)
ppliance is damaged by:
(i)
accident
use or abuse, including failure to properly
(ii)
mis
maintain or service
(iii) normal wear and tear
(iv
) power surges, electrical storm damage or
incorrect power supply
v)
omplete or improper installation
(
inc
vi)
orrect, improper or inappropriate operation
(
inc
(vii) insect or vermin infestation
(
viii) failure to comply with any additional
instructions supplied with the Appliance;
(b)
ppliance is modied without authority from
the A
Residentia Group in writing;
(c) the Appliance’s serial number or warranty seal has
been removed or defaced;
the A
(d)
ppliance was serviced or repaired by anyone
other than Residentia Group, an authorised repairer
or ASR.
8.
This w
arranty, the contract to which it relates and the
relationship between you and Residentia Group are
governed by the law applicable where the Appliance
was purchased.
9. To the extent permitted by law, Residentia Group
excludes all warranties and liabilities (other than as
contained in this document) including liability for any
loss or damage whether direct or indirect arising from
your purchase, use or non use of the Appliance.
10. For Appliances and services provided by Residentia
Group in Australia, the Appliances come with a
guarantee by Residentia Group that cannot be
excluded under the Australian Consumer Law.
You are entitled to a replacement or refund for a
major failure and for compensation for any other
reasonably foreseeable loss or damage. You are also
entitled to have the Appliance repaired or replaced
if the Appliance fails to be of acceptable quality and
the failure does not amount to a major failure. The
benets to you given by this warranty are in addition
to your other rights and remedies under a law in
relation to the Appliances or services to which the
warranty relates.
11. At all times during the Warranty Period, Residentia
Group shall, at its discretion, determine whether
repair, replacement or refund will apply if an
Appliance has a valid warranty claim applicable to it.
12. To enquire about claiming under this warranty, please
follow these steps:
(a) carefully check the operating instructions, user
manual and the terms of this warranty;
hav
(b)
e the model and serial number of the Appliance
available;
(c)
e the proof of purchase (e.g. an invoice) available;
hav
(d) telephone the numbers shown below.
13. You accept that if you make a warranty claim,
Residentia Group and its ASR may exchange
information in relation to you to enable Residentia
Group to meet its obligations under this warranty.
IMPORTANT
Before calling for service, please ensure that the steps
in point 12 have been followed.
ONTACT SERVICE
C
→ Please call 1300 11 HELP (4357)
T
he Australian Consumer Law requires the
inclusion of the following statement with
this warranty:
Our goods come with guarantees that cannot be excluded under the Australian Consumer Law.
You are entitled to a replacement or refund for a major failure and for compensation for any other
reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced
if the goods fail to be of acceptable quality and the failure does not amount to a major failure.
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