Product:
Model Code/s:
84L Upright Freezer
User Mnul
Exctly wht
you need
EUF92W
EUF92S
Version:
V1.0 0821
Online:
esatto.house
User Manual
Applinces
Exctly wht
you need
2
esatto.house
3
Contents
Page 4
Welcome
Page 8
Product Overview
Page 9
Installation
Page 12
Usage Tips
Page 13
Maintenance
and Cleaning
Page 5
Safety Warnings
Page 9
Getting Started
Page 11
Using Your
Upright freezer
Page 12
Energy
Saving Tips
Page 15
FAQs and
Troubleshooting
Page 16
Specications
Page 17
Your Receipt
Page 17
Purchase Details
Page 18
Warranty
Information
User Manual
Welcome
4
Residentia Group
—
Head Office
165 Barkly Avenue
Burnley Victoria
Australia 3121
—
ACN
600 546 656
—
Online
residentia.group
www.esatto.house
@esatto.house
—
Postage
PO Box 5177
Burnley
VIC 3121 Australia
—
Telephone
1300 11 4357
—
Email
support@residentia.group
Congratulations on purchasing your new upright freezer. The Esatto brand is proudly
distributed within Australia by Residentia Group Pty Ltd.
Please refer to the warranty card at the rear of this manual for information regarding your
product’s parts and labour warranty, or visit us online at: www.residentiagroup.com.au
At Residentia Group, we are customer obsessed and our Support Team are there to
ensure you get the most out of your appliance. Should you want to learn more about your
unit such as the various temperature guides or importantly taking care of the appliance,
our Support Team are here to help.
You can use our online Support Centre at any time by visiting:
→ http://support.residentiagroup.com.au
Or you can contact us via phone by dialing: 1300 11 HELP (4357).
It is important that you read through the following use and care manual thoroughly to
familiarise yourself with the installation and operation requirements of your appliance
to ensure optimum performance.
Again, thank you for choosing an Esatto fridge and we look forward to being
of service to you.
Kind Regards,
The Residentia Team
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5
Sfety Wrnings
IMPORTANT SAFETY INSTRUCTIONS
READ CAREFULLY AND KEEP FOR FUTURE REFERENCE
Read this manual thoroughly before rst use, even if you are familiar with this type of product. The safety
precautions enclosed herein reduce the risk of re, electric shock and injury when correctly adhered to.
Make sure you understand all instructions and warnings.
Keep the manual in a safe place for future reference, along with the completed warranty card and purchase
receipt. If you sell or transfer ownership of this product, pass on these instructions to the new owner.
Always follow basic safety precautions and accident prevention measures when using an electrical
appliance, including the following:
IMPORTANT: Pay particular attention to messages that contain the words DANGER, WARNING or
CAUTION. These words are used to alert you to a potential hazard that can seriously injure you and others.
The instructions will tell you how to reduce the chance of injury and let you know what can happen if the
instructions are not followed.
This symbol alerts you to take care as this appliance contains a ammable
refrigerant (isobutane) and insulation blowing gas (cyclopentane). Do not expose
it to high heat, sparks and open ames.
The refrigerant isobutane (R600a) is contained within the refrigerant circuit of
the appliance, a gas with a high level of environmental compatibility, which is
CAUTION
RISK OF FIRE
nevertheless ammable. During transportation and installation of the appliance,
ensure that none of the components of the refrigerant circuit become damaged.
WARNING: Do not damage the refrigerant circuit! Never use an appliance with a damaged refrigerant
circuit! If the refrigerant circuit becomes damaged, avoid proximity to open res and all types of heat and
ignition sources. Thoroughly ventilate the room in which the appliance is located.
DANGER: It is hazardous for anyone other than an authorised service person to service this appliance.
In Queensland, the authorised service person MUST hold a Gas Work Authorisation for hydrocarbon
refrigerants to carry out servicing or repairs which involve the removal of covers.
The room for installing the appliance must be at least 1m³ per 8g of refrigerant. The amount and type of
refrigerant in the appliance can be found in the Technical Specications on page 17 and on the rating plate,
found on the appliance.
Usage Conditions and Restrictions
• Domestic use only: This appliance is intended for indoor household use only. It is not intended for
commercial, industrial or outdoor use. It is not intended for use in a recreational vehicle.
• Purpose: Do not use this appliance for anything other than its intended purpose. Other uses are not
recommended and may cause re, electric shock or personal injury.
• Attachments: The use of attachments is not recommended by the appliance manufacturer and distributor
as they may be hazardous.
• Improper use: Damage due to improper use, or repairs made by unqualied personnel will void
your warranty. We assume no liability for any eventual damages caused by misuse of the product or
noncompliance with these instructions.
User Manual
Sfety Wrnings (Continued)
General Safety Instructions Cont.
• WARNING: Do not use mechanical devices or other means to accelerate the defrosting process, other
than those recommended by the manufacturer.
• Usage restriction: This appliance is not intended for use by persons (including children) with reduced
physical, sensory or mental capabilities, or lack of experience and knowledge, unless they have been
given supervision or instructions concerning use of the appliance by a person responsible for their safety.
• Children: Supervise young children to ensure they do not play with the appliance. Never allow children to
operate, play with or crawl inside the appliance.
• WARNING: Do not use electrical appliances inside the appliance, unless they are of the type
recommended by the manufacturer.
• Explosive or ammable substances: Do not store explosive substances such as aerosol cans with a
ammable propellant in this appliance. Do not store or use petrol or any other ammable vapours and
liquids in the vicinity of this or any other appliance. Do not use such substances for cleaning the appliance.
The fumes can create a re hazard or an explosion.
• Damage: Do not use the appliance if the power cord, plug or the appliance itself is damaged. If the cord is
damaged, contact the after sales support line and have the cord replaced by qualied personnel in order
to avoid a hazard.
• WARNING: Do not damage the refrigerant circuit.
• Do not modify: Do not attempt to alter or modify this appliance in any way.
• Repair: Do not attempt to repair or replace any part of this appliance unless it is specically
recommended in this manual. All other servicing should be referred to a qualied technician. Contact the
after sales support line for advice.
• WARNING: Do not locate multiple portable socket-outlets or portable power supplies at the rear of the appliance
Electrical Safety
• Voltage: Before connecting and turning on the appliance, ensure the electrical voltage and circuit
frequency correspond to that indicated on the appliance rating label.
• Earthing: This appliance should be properly earthed for your safety. The power cord of this appliance is
equipped with a three-prong plug for use in standard wall outlets to minimise the possibility of electrical
shock. Do not modify the cord and/or plug provided with the appliance. Improper use of the earthed plug
can result in the risk of electric shock.
• Connection: This appliance requires a standard 220-240 V AC 50Hz electrical outlet. Do not overload the
electrical circuit.
• Power cord: Do not kink or damage the power cord; do not leave it exposed or dangling. Secure it at the
back of the appliance so no one steps on or places anything on the cord or against it. Keep the cord out of
reach of children. When moving the appliance, make sure not to damage the power cord.
• WARNING: When positioning the appliance, ensure the supply cord is not trapped or damaged.
• Auxiliary Items: Do not use an inverter, adaptor or extension cord with this appliance. If the cord is too
short, have a qualied electrician install an outlet near the appliance. Use of an extension cord and an
inverter can negatively aect the performance of the unit.
• Protect from moisture: To protect against the risk of electric shock, do not immerse the unit, cord or plug
in water or spray it with any other liquid. Do not connect or disconnect the electric plug when your hands
are wet. Turn the power switch o before removing the plug from the socket.
• WARNING: Disconnect! To reduce the risk of re, electric shock or personal injury, always unplug the
appliance from the socket when not in use, when moving and before cleaning or servicing. Never unplug
the unit by pulling the power cord. Always grip the plug rmly and pull straight out from the power point.
• Electrical work: Any electrical work required for the installation of this appliance should be carried out by
a qualied electrician.
6
Never use this appliance with a damaged refrigerant circuit! If the coolant circuit becomes damaged, avoid
proximity to open res and all types of heat sources. The room in which the appliance is located should be
ventilated for a few minutes.
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General Safety Instructions Cont.
Installation
Heavy: This appliance is heavy, take care when moving it. To avoid back or other injury, consider a two
person lift or mechanical aid when installing it. Failure to do so can result in back or other injury.
Damage: When unpacking, check the appliance carefully for damage. If it is damaged, do not install the
appliance. Contact our after sales support centre on 1300 43 57 for advice on examination or return of the
damaged appliance.
Protect from moisture: Install the appliance in an indoor area protected from wind, rain, water spray or
drips.
Protect from heat: Do not install the appliance next to an oven, grill or other source of high heat, or where it
will be exposed to direct sunlight for prolonged periods of time.
WARNING: Ventilation: To ensure proper ventilation, keep any ventilation openings, in the appliance
enclosure or in the built-in structure, clear of obstructions. Ensure adequate air circulation around the
appliance to prevent overheating.
Level: Install the appliance level in order to ensure proper operation.
Cleaning and Maintenance
Disconnect: Unplug the appliance before cleaning or servicing. Failure to do so can result in electric shock,
injury or death. Do not connect or disconnect the plug when your hands are wet.
Flames: Do not let open ames or ignition sources enter the appliance.
Flammable/explosive substances: Never clean this appliance with ammable uids. Do not store or use
volatile, ammable or explosive propellants or liquids in or close to this or any other appliance. The fumes
can create a re hazard or explosion.
Solvents: Do not use solvent based cleaning agents or abrasives on the interior as these may damage or
discolour the surfaces of the appliances.
WARNING! Do not use mechanical devices or other means to accelerate the defrosting process. Never use a
sharp or metal instrument to remove frost or clean the appliance. Use a plastic scraper, if necessary.
Service: Do not attempt to repair, modify or replace any part of the appliance unless specically
recommended in this manual. Refer all other servicing to a qualied technician, or contact the after sales
support line for advice on examination or repair of the appliance.
Responsible disposal
Note: At the end of its working life, do not throw this appliance out with your household rubbish. Electrical
and electronic products contain substances that can have a detrimental eect on the environment and
human health if disposed of inappropriately. Observe any local regulations regarding the disposal of
electrical consumer goods and dispose of it appropriately for recycling and recovery of the refrigerant and
blowing agent. Contact your municipal authorities for advice on recycling facilities in your area.
WARNING! This refrigeration appliance contains ammable refrigerants and insulation blowing gases,
which must be removed before disposal. Contact your municipal authorities for any codes or regulations
concerning the disposal of such materials.
User Manual
Product Overview
Your Upright Freezer
1
8
4
2
3
Key:
1. Storage baskets (×3)
2. Door
3. Foot
4. Top hinge assembly
5. Bottom hinge assembly + foot
The images in this user manual are for demonstration purposes only. Your upright freezer may appear dierently.
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Getting Strted
Unpacking
• Packaging materials: This appliance has been packaged to protect it against transportation damage.
Remove all packaging materials from around and inside the appliance and keep the original packaging
carton and materials in a safe place. It will help prevent any damage if the product needs to be
transported in the future, and you can use it to store the appliance when it is not in use. In the event the
carton is to be disposed of, please recycle all packaging materials where possible.
• Suocation: Plastic wrapping can be a suocation hazard for babies and young children, so ensure all
packaging materials are out of their reach and disposed of safely.
• Power cord: Unwind the power cord to its full length and inspect it for damage. Do not use the appliance
if it or its cord have been damaged or are not working properly. In case of damage, contact our after sales
support line for advice on examination, repair or return of the damaged product.
• Read the manual: Read this manual to familiarise yourself with the appliance. Pay particular attention to
the safety instructions on the previous pages.
• Clean: To remove any dust from transit and storage, clean the interior and exterior surfaces of the
appliance with lukewarm water and a soft cloth. Dry thoroughly. Important: do not use harsh or abrasive
detergents or powders as these will damage the nish.
Instlltion
• Two person installation: Use two or more people to move and install the appliance. Failure to do so can
result in back or other injury.
• Freestanding design: This appliance is designed to be freestanding only, and should not be recessed or
built-in.
• Floor surface: This appliance must be properly positioned on a dry, sturdy, level surface that is strong
enough to support it when it is fully loaded.
• Ambient temperature: The ambient temperatures must correspond to the climate class ( T ) indicated on
the rating plate of the appliance: 16° C – 38° C
• Clearances: Ensure that air can circulate freely around the back of the cabinet, which is necessary to cool
the compressor and condenser. Allow at least 15cm clear space at the back, 20cm at the sides of the unit
and 20cm between the top and any surface above (i.e. a bench top). If you are installing your freezer next
to a xed wall, leave sucient space on the hinge side to allow for the door to swing open.
Do NOT install/use the appliance in the following locations/situations:
• In moist areas or areas of high humidity.
• In a recreational vehicle, or for use with an inverter.
• In direct sunlight, near heat sources, next to an open ame, cooking or heating appliance, or near any
other source of high heat.
• Direct sunlight may aect the acrylic coating and heat sources may increase the unit’s power
consumption. For best energy eciency install the appliance in the coolest area of the room.
• In an area with extreme cold ambient temperatures.
• In an area with excessive moisture and high humidity. Make sure it is protected from elements such as
wind, rain, water spray or drips.
• In an area where petrol or other explosive and/or ammable liquids or fumes are used or stored. The
fumes can create a re hazard or explosion.
User Manual
Instlltion (Continued)
Electrical connection
• WARNING! It must be possible to disconnect the appliance from the mains power supply; the plug must
therefore be easily accessible after installation.
• Before plugging in your new upright freezer, let it stand upright for at least 2 hours. This will allow the
refrigerant gases to settle into the compressor and reduce the possibility of a malfunction in the cooling
system.
• The appliance must be earthed. The plug of the power supply cord is equipped with a contact for this
purpose. Do not under any circumstances cut or remove the third (earth) prong from the power cord.
If the plug does not t your outlet, consult a licensed electrician for advice to have the outlet changed.
• Plug the unit into a dedicated, properly earthed wall outlet. Ensure that your outlet voltage and circuit
frequency correspond to the voltage stated on the rating label.
• Secure the upright freezer’s supply cord behind the unit. Do not leave it exposed or dangling to prevent
injury and accidental disconnection from the power supply.
• Adjust the temperature control as described below.
• When rst starting up, and after a period out of use, allow the unit to cool down for at least 2–3 hours
(4 hours if starting up during warm weather in summer) before placing food in the upright freezer.
Reversing the door
• Tools Required: Phillips head screwdriver, Flat blade screwdriver and Hexagonal spanner.
• Before beginning, ensure that the bar freezer is unplugged and empty.
• Adjust the two levelling feet to their highest position.
• To remove the door it is necessary to tilt the bar freezer backwards. Rest the freezer against something
solid to prevent it from slipping whilst removing the door.
• All parts that are removed will be used when re-assembling the door hinge, so ensure they are all kept
safe .
• DO NOT lay the bar freezer on its back or sides as this may damage the coolant system.
• This is a two person procedure.
10
1. Remove the plastic cover from the top door hinge.
2. Unscrew the three screws from the bottom bracket and remove the hinge bracket from the opposite side
and place aside.
3. Slide the freezer door down approximately 15cm and remove from the top hinge, lifting the door away
from the fridge.
4. Remove the two screws from the top bracket and replace the bracket using the same screws on to the
opposite side. Note: You will need to remove the plastic cover caps from the opposite side rst.
5. Slide the freezer door back into the top hinge, ensuring that it is the correct way up. Then screw the
bottom hinge bracket into place, securing the door in place.
6. Fit the plastic cover caps and ensure that the door is aligned both vertically and horizontally, before
tightening the bottom hinge. Re-adjust the levelling feet.
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11
Using Your Upright freezer
Temperature Control
• Your fridge has one control for regulating the temperature. The temperature control is located at the rear,
near the compressor.
• Depending on your room’s ambient temperature, you may need to adjust the temperature setting to
achieve your desired temperature.
• The number on the thermostat dial does not directly represent the temperature. Instead, the larger the
number is, the lower the freezer interior temperature will be.
→ Dial position 1–2 will set your freezer to approximately -12°C
→ Dial position 3–4 will set your freezer to approximately -15°C
→ Dial position 5–6 will set it to approximately -20°C.
IMPORTANT: If the unit is unplugged, lost power, or turned o, you must wait 3 to 5 minutes before
restarting the unit.
If you choose to change the thermostat setting, adjust the thermostat control by one numerical increment at
a time. Allow several hours for temperature to stabilize between adjustments.
Your rst use, you should set the thermostat to the maximum position of 6 for the rst 24 to 48 hours, after
which you can set it to the setting that best suites your needs.
Using for the First Time
When you install your appliance, set the thermostat knob to position 6 for the rst 24–48 hours, after which
you can set it to the level that best suites your needs. It is the best to wait 24 hours before adding food.
IMPORTANT: Once the unit has started, continuous operation is recommended. Please try and avoid turning
the unit o and on as this may aect the service life.
Noise From Your Bar Freezer
• You may notice that your bar fridge makes some unusual noises from time to time. Most of these are
perfectly normal, but you should be aware of them!
• These noises are caused by the circulation of the refrigerant liquid in the cooling system. This is not a fault
and will not aect the performance of your unit and is common with all modern fridges.
User Manual
12
Usge Tips
Usge Tips
• Do not store food uncovered in the upright freezer. Always use good quality, freezer-proof packaging to
maintain food quality. Remove air from packages of solid food and seal bags tightly before freezing.
• Keep portions small to ensure they are frozen (and subsequently defrosted) rapidly.
• Make sure that fresh, unfrozen food packages do not touch food that is already frozen, thus avoiding a
temperature rise in the frozen food.
• When freezing food, do not push food together too much, leave some space for air to circulate around
each item. Do not place packages directly against the back wall.
• When buying frozen food, only buy quantities that you can store straight away; use an insulated container
for your shopping and when you get home, place the food in the chilling compartment immediately.
• When storing pre-packed, commercially frozen food, follow the food manufacturer’s instructions for
storing the food in a home fridge or freezer. Do not exceed any storage times listed on the packaging.
• Once you have opened a packet of frozen food, re-wrap it airtight to prevent surface evaporation which
causes drying or freezer burn.
• Do not place carbonated liquids such as bottles of zzy drink in the freezer as the container could explode
under pressure and damage the chiller.
• Do not refreeze food once it has been defrosted.
• Frozen food which has thawed accidentally should either be used immediately or thrown away.
Alternatively, if the food is uncooked and has not been completely defrosted, it may be cooked and then
refrozen.
• CAUTION! Do not remove items from the chilling compartment if your hands are damp or wet as this
could cause skin abrasions.
Energy Sving Tips
• The appliance should be placed in the coolest area of the room, away from heat producing appliances or
heating ducts. Please avoid placement in direct sunlight.
• Let hot foods cool to room temperature before placing them in the appliance.
• Do not overload the appliance with unfrozen food as this may cause it to freeze slowly and risk food spoilage.
• Be sure to wrap foods properly and wipe containers dry before placing them in the appliance. This cuts
down on frost building up inside in the unit.
• Please do not wrap items in aluminium foil, wax paper or paper towel. This materials interfere with cold air
circulation, making the appliance less ecient.
• Organise and label food to reduce door openings and extended searches. Remove as many items as needed
at one time, ensuring the unit is opened as few times as possible.
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13
Mintennce nd Clening
Defrosting
• For the most ecient operation and minimum energy consumption, defrost the freezer when the frost
on the freezer walls is excessive or >5mm thick. To minimize disruption, choose a time when the stock of
frozen food is low.
Important! Do not use boiling water because it may damage the plastic parts. In addition, never use a sharp
or metallic instrument to remove frost as it may damage the cooling coils and will void the warranty. We
recommend using a plastic scraper.
• Remove the frozen food from the freezer and place it in a cooler to protect the food.
• Unplug the bar freezer.
• During defrosting, the ice melts into the cabinet. You can also use a plastic scraper carefully.
• Clean the interior of the fridge and freezer and remove any water.
• Reset the thermostat to desired setting.
• Allow the cabinet to cool for one hour.
• Return food to the freezer.
Helpful Tip. Defrosting usually takes a few hours. Leaving the door open will help speed the process. Also,
pouring warm water (not boiling) on the ice/frost will help speed melting. If you must use a scraper, please
use caution: it is very easy to damage the freezer compartment and void your warranty.
Cleaning
WARNING
Before cleaning the appliance, make sure it is switched o and disconnected from the power supply.
Failure to do so can result in electric shock or injury.
• Wash the inside surfaces and the interior accessories with a damp, warm cloth moistened in a water and
baking soda solution. The solution should be about 2 tablespoons of baking soda to 1 litre of water. Rinse
and wipe dry with a soft cloth.
• Clean the outside of the unit with a damp, well wrung out cloth, keeping the area of the controls dry. Keep
the lid gasket (seal) clean.
• Never use boiling water to accelerate defrosting as it may damage the plastic components.
• After cleaning/defrosting, push the drain plug in.
• After everything is dry, place appliance back into service.
• Allow approximately 1–2 hours for the cabinet to cool down again (depending on the length of time the
appliance was disconnected from the power).
WARNING
Never clean the unit with an abrasive, acid, oil or solvent based cleaning agent. Never use ammable uids
or sprays for cleaning as the fumes from these substances can create a re hazard or Explosion.
User Manual
14
Mintennce nd Clening (Continued)
Maintenance and Cleaning Cont.
Service, repair and spare parts
Do not attempt to alter or modify this appliance in any way, or to repair or replace any part unless it is
specically recommended in this manual. All other servicing should be referred to a qualied technician.
Contact our after sales support on 1300 11 43 57 for advice.
Our after sales support centre stocks a selection of spare parts for the Esatto 84L Upright freezer.
To enquire about purchasing a part, call us on 1300 11 43 57 or email support@residentiagroup.com.au
Power Failure
Most power failures are corrected within a few hours and should not aect the temperature of your appliance if you minimise the number of times the door is opened. If the power is going to be o for a longer
period of time, take proper steps to protect the contents.
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15
FAQs nd Troubleshooting
Problem Possible Cause Possible Solution
The appliance
does not
operate.
The appliance
is not cold
enough.
The appliance
has an odd
odour.
The door
will not close
properly.
The door
is dicult
to open.
Moisture forms
on the inside
appliance
walls.
Moisture
forms on the
outside of the
appliance.
There are
vibrations.
• The appliance is not plugged in.
• The appliance is turned o.
• The circuit breaker tripped or a
blown fuse.
• Check the temperature control
setting.
• The door is opened too often, or is
kept open for too long; the door is
not closed completely; hot food has
been placed inside.
• The appliance has recently been
disconnected for a period of time.
• Food may not be wrapped properly.
• Food may be rotten.
• The interior may not be clean.
• The appliance is not level.
• The gasket is dirty.
• Food is stacked too high.
• A dierence in pressure between the
air inside and outside of the unit.
• Hot and humid weather increases
the internal rate of frost build-up.
• The door is slightly open.
• The door is kept open too long, or is
opened too frequently.
• The door is slightly open, causing
cold air from inside the appliance
to meet warm, moist air from the
outside.
• The appliance is not level.
• The floor is uneven or weak.
• The appliance is touching the wall.
• Plug in the appliance.
• Turn on power point.
• Reset circuit breaker/replace fuse.
• Reduce the temperature.
• Do not open door for 2+ hours; Check
that the door is closed properly and for
any obstructions preventing the door
closing properly; Remove hot food and
let it cool rst before replacing it.
• Plug in the appliance.
• Check that the food is wrapped tightly.
• Check for rotten food and remove.
• Clean the interior of the appliance.
• Level the appliance.
• Clean gasket with warm water and
a soft cloth.
• Re-position food so it does not obstruct.
• This is a normal phenomenon and
cannot be avoided.
• This is normal.
• Close the door.
• Open the door less often
• Close the door or check for obstructions.
• Level the appliance.
• Be sure your floor can adequately
support the appliance.
• Move the appliance away from the wall
and check it is level.
User Manual
Specictions
Model: EUF92W, EUF92S
Product Dimensions: W: 501mm, D: 540mm, H: 860mm
Weight: 23.3kg
Net Capacity: 84L
Energy Rating: 3 Stars MEPS
Standards
This product complies with AS/NZS IEC 62552.1/2/3:2018 for electrical safety,
and with EN 55014-1:2006+A1:2009 A2:2011 for electromagnetic compatibility.
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17
Attch your receipt to this pge
Purchse Detils
For your records, please record details of your purchase below and staple your receipt on this page so you don’t loose it.
Your serial number can be found on the rear of your appliance.
STORE DETAILS
STORE NAME
ADDRESS
TELEPHONE
PRODUCT DETAILS
MODEL NO.
SERIAL NO.*
|
|
PURCHASE DATE
|
|
|
|
User Manual
Wrrnty Informtion
WARRANTY TERMS AND CONDITIONS
REFRIGERATION APPLIANCES
This document sets out the terms and conditions of the
product warranties for Residentia Group Appliances. It is
an important document. Please keep it with your proof of
purchase documents in a safe place for future reference
should you require service for your Appliance.
1. IN THIS WARRANTY
(a) ‘acceptable quality’ as referred to in clause 10 of
(b) ‘ACL’ means Trade Practices Amendment (Australian
(c) ‘Appliance’ means any Residentia Group product
(d) ‘ASR’ means Residentia Group authorised service
(e) ‘Residentia Group’ means Residentia Group Pty Ltd
(f ) ‘major failure’ as referred to in clause 10 of this
(g) ‘Warranty Period’ means:
(i) where the Appliance is used for personal,
(h) ‘you’ means the purchaser of the Appliance not
2. This warranty only applies to Appliances purchased
3. During the Warranty Period Residentia Group or
4. Parts and Appliances not supplied by Residentia
18
this warranty has the same meaning referred to in
the ACL;
Consumer Law) Act (No.2) 2010;
purchased by you accompanied by this document;
representative;
of 165 Barkly Ave, Burnley VIC 3121, ACN 600 546 656
in respect of Appliances purchased in Australia;
warranty has the same meaning referred to in the
ACL and includes a situation when an Appliance
cannot be repaired or it is uneconomic for Residentia
Group, at its discretion, to repair an Appliance during
the Warranty Period;
domestic or household use (i.e. normal
single family use) as set out in the instruction
manual, the Appliance is warranted against
manufacturing defects for 24 months, following
the date of original purchase of the Appliance;
having purchased the Appliance for re-sale, and ‘your’
has a corresponding meaning.
and used in Australia and is in addition to (and does
not exclude, restrict, or modify in any way) any
non-excludable statutory warranties in Australia.
its ASR will, at no extra charge if your Appliance
is readily accessible for service, without special
equipment and subject to these terms and conditions,
repair or replace any parts which it considers to
be defective. Residentia Group or its ASR may use
remanufactured parts to repair your Appliance. You
agree that any replaced Appliances or parts become
the property of Residentia Group. This warranty does
not apply to light globes, batteries, lters or similar
perishable parts.
Group are not covered by this warranty.
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19
5. You will bear the cost of transportation, travel and
delivery of the Appliance to and from Residentia
Group or its ASR. If you reside outside of the service
area, you will bear the cost of:
(a) travel of an authorised representative;
(b) transportation and delivery of the Appliance to and
from Residentia Group or its ASR, in all instances,
unless the Appliance is transported by Residentia
Group or its ASR, the Appliance is transported at
the owner’s cost and risk while in transit to and from
Residentia Group or its ASR.
6. Proof of purchase is required before you can make
a claim under this warranty.
7. You may not make a claim under this warranty unless
the defect claimed is due to faulty or defective parts
or workmanship. Residentia Group is not liable in the
following situations (which are not exhaustive):
(a) the Appliance is damaged by:
(i) accident
(ii) misuse or abuse, including failure to properly
maintain or service
(iii) normal wear and tear
(iv) power surges, electrical storm damage or
incorrect power supply
(v) incomplete or improper installation
(vi) incorrect, improper or inappropriate operation
(vii) insect or vermin infestation
(viii) failure to comply with any additional
instructions supplied with the Appliance;
(b) the Appliance is modied without authority from
Residentia Group in writing;
(c) the Appliance’s serial number or warranty seal has
been removed or defaced;
(d) the Appliance was serviced or repaired by anyone
other than Residentia Group, an authorised repairer
or ASR.
8. This warranty, the contract to which it relates and the
relationship between you and Residentia Group are
governed by the law applicable where the Appliance
was purchased.
9. To the extent permitted by law, Residentia Group
excludes all warranties and liabilities (other than as
contained in this document) including liability for any
loss or damage whether direct or indirect arising from
your purchase, use or non use of the Appliance.
10. For Appliances and services provided by Residentia
Group in Australia, the Appliances come with a
guarantee by Residentia Group that cannot be
excluded under the Australian Consumer Law.
You are entitled to a replacement or refund for a
major failure and for compensation for any other
reasonably foreseeable loss or damage. You are also
entitled to have the Appliance repaired or replaced
if the Appliance fails to be of acceptable quality and
the failure does not amount to a major failure. The
benets to you given by this warranty are in addition
to your other rights and remedies under a law in
relation to the Appliances or services to which the
warranty relates.
11. At all times during the Warranty Period, Residentia
Group shall, at its discretion, determine whether
repair, replacement or refund will apply if an
Appliance has a valid warranty claim applicable to it.
12. Missing parts are not covered by warranty.
Residentia Group reserves the right to assess each
request for missing parts in a case by case basis.
Any parts that are not reported missing in the rst
week after purchase will not provide free of charge.
13. To enquire about claiming under this warranty, please
follow these steps:
(a) carefully check the operating instructions, user
manual and the terms of this warranty;
(b) have the model and serial number of the Appliance
available;
(c) have the proof of purchase (e.g. an invoice) available;
(d) telephone the numbers shown below.
14. You accept that if you make a warranty claim,
Residentia Group and its ASR may exchange
information in relation to you to enable Residentia
Group to meet its obligations under this warranty.
IMPORTANT
Before calling for service, please ensure that the steps
in point 12 have been followed.
CONTACT SERVICE
→ Please call 1300 11 HELP (4357)
The Australian Consumer Law requires the
inclusion of the following statement with
this warranty:
Our goods come with guarantees that cannot be excluded under the Australian Consumer Law.
You are entitled to a replacement or refund for a major failure and for compensation for any other
reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced
if the goods fail to be of acceptable quality and the failure does not amount to a major failure.
User Manual
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