IMPORTANT: DO NOT INSTALL OR USE THE EROAD HARDWARE
UNTIL YOU HAVE READ THIS INSTALLATION GUIDE THOROUGHLY.
Congratulations on choosing EROAD. This device is an
FMCSA-compliant electronic logging device (ELD), in addition
to an Oregon Department of Transportation (ODOT)-approved
electronic Weight-Mile Tax collection device. The EROAD
technology platform also oers a complete suite of user-friendly
compliance and telematics assets, including automated IFTA,
safety, and fleet management reporting.
The EROAD in-vehicle device is referred to as the Ehubo in the
remainder of this guide, which is the name of our in-vehicle
hardware.
EROAD recommends the use of a professional automotive
technician to install the Ehubo in your vehicle. Please make this
guide available to your installer and keep it for future reference.
The Ehubo is easy to install by carrying out the following steps as
described in this guide:
1. Make sure to read the Safety Information section, familiarize
yourself with the local laws regarding the installation and
use of the Ehubo, and use and follow all standard safety
precautions.
2. Choose a suitable mounting location and mount the Ehubo.
3. Install the Ehubo by connecting it to the vehicle.
4. Complete the installation by following the Ehubo’s onscreen guide.
Keep this manual, because you will need these instructions when:
• Replacing or moving an Ehubo unit
• Rerunning the installation wizard (1) if moving the unit, (2)
if the unit loses connection to the ECM and a diagnostic
code appears, (3) or if requested by a technical support
representative
• Ordering replacement parts
CAUTION:
THERE IS A RISK OF EXPLOSION IF THE
BATTERY IS REPLACED BY AN INCORRECT TYPE.
DISPOSE OF USED BATTERIES ACCORDING TO THE INSTRUCTIONS.
See Chapter 3 for more information.
Refer to Replacement Installation on page 36 if you are
installing a replacement Ehubo.
REVISION HISTORY
The document changes are outlined below.
DateVer. No.Description
Jan. 20182• Intro: Revised, added safety
precaution
• Updated legal notice, trademarks
• Ch. 3: Added Replaceable battery
guidelines and precaution
• Ch. 4: Added mounting kits
• Ch. 5: Added mounting instructions
• Ch. 6: Added Install Wizard
instructions and troubleshooting
• Ch. 7: Added Install Wizard
Instructions and troubleshooting
• Ch. 8: New OBD-II instructions
• Appendix: Added pin diagrams for
troubleshooting
• Includes contents from service
bulletins TSB-Ehubo-2017-1,
TSB-Ehubo-2017-2, and TSBEhubo-2017-3
3
Feb 20192.1d• Updated FCC Statement
ABBREVIATIONS
The following acronyms and abbreviations are used throughout
this installation guide. They are defined on their first appearance
and then abbreviated.
AbbreviationDescription
ABSAnti-lock braking system
ACCAccessory
EBSElectronic braking system
ECMElectronic control module
EhuboEROAD’s in-vehicle device (may be configured
as an ELD)
ELDElectronic logging device
FCCFederal Communications Commission
FMCSAFederal Motor Carrier Safety Administration
GPSGlobal positioning system
IFTAInternational Fuel Tax Agreement
IGNIgnition
LEDLight emitting diode
NylocNylon-insert lock nut
ODOTOregon Department of Transportation
PPEPersonal protective equipment
4
2. Legal Notices
Please read carefully before beginning installation!
2.1 LEGAL NOTICE AND DISCLAIMER
The legislation and rules concerning the installation and operation
of GPS driver aids and messaging devices such as the Ehubo vary
from each country and state. Please familiarize yourself with the
laws of the jurisdiction(s) in which the vehicle will be operated in
prior to installing and using the Ehubo.
Driving laws place the responsibility on the driver to correctly
install and use GPS driver aids. It is, therefore, the Customer’s
sole responsibility to install and use the Ehubo in a manner that
complies with the law and will not cause accidents, personal
injury or property damage. The owner of this Ehubo is solely
responsible for observing safe driving practices.
EROAD DISCLAIMS ALL LIABILITY FOR ANY USE OF THIS
EHUBO IN A WAY THAT MAY CAUSE ACCIDENTS, DAMAGE
OR VIOLATE THE LAW.
TO THE MAXIMUM EXTENT PERMITTED BY LAW,
ALL REPRESENTATIONS AND WARRANTIES (EXCEPT
ANY WHICH MAY NOT LAWFULLY BE EXCLUDED) ARE
EXPRESSLY EXCLUDED, INCLUDING WITHOUT PREJUDICE
TO THE GENERALITY OF THE FOREGOING, THE IMPLIED
WARRANTIES OF MERCHANTABILITY AND FITNESS FOR
A PARTICULAR PURPOSE.
As EROAD is continuously improving its products, EROAD may
make changes to the Ehubo at any time, which may not be
reflected in this document. Please contact your nearest EROAD
oce if you require any further assistance.
If you think that installation of EROAD’s in-vehicle hardware
or any accessories associated with EROAD’s system may have
caused your vehicle’s performance to be impeded, please contact
EROAD Technical Support at 1-855-503-7623 immediately to
resolve the issue. EROAD is not liable for any costs or expenses
incurred by engaging a third party to repair the fault without
EROAD’s prior consent.
2.2 GOOGLE PROTOCOL BUFFER SOFTWARE LICENSE
Copyright 2008, Google Inc.
All rights reserved.
Redistribution and use in source and binary forms, with or
without modification, are permitted provided that the following
conditions are met:
• Redistributions of source code must retain the above
copyright notice, this list of conditions and the following
disclaimer.
• Redistributions in binary form must reproduce the
above copyright notice, this list of conditions and the
followingdisclaimer in the documentation and/or other
materials provided with the distribution.
• Neither the name of Google Inc. nor the names of its
contributors may be used to endorse or promote products
derived from this software without specific prior written
permission.
THIS SOFTWARE IS PROVIDED BY THE COPYRIGHT HOLDERS
AND CONTRIBUTORS “AS IS” AND ANY EXPRESS OR IMPLIED
WARRANTIES, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED
WARRANTIES OF MERCHANTABILITY AND FITNESS FOR
A PARTICULAR PURPOSE ARE DISCLAIMED. IN NO EVENT
SHALL THE COPYRIGHT OWNER OR CONTRIBUTORS BE
LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL,
EXEMPLARY, OR CONSEQUENTIAL DAMAGES (INCLUDING,
BUT NOT LIMITED TO, PROCUREMENT OF SUBSTITUTE GOODS
OR SERVICES; LOSS OF USE, DATA, OR PROFITS; OR BUSINESS
INTERRUPTION) HOWEVER CAUSED AND ON ANY THEORY
OF LIABILITY, WHETHER IN CONTRACT, STRICT LIABILITY, OR
TORT (INCLUDING NEGLIGENCE OR OTHERWISE) ARISING
IN ANY WAY OUT OF THE USE OF THIS SOFTWARE, EVEN IF
ADVISED OF THE POSSIBILITY OF SUCH DAMAGE.
Code generated by the Protocol Buer compiler is owned by
the owner of the input file used when generating it. This code is
not standalone and requires a support library to be linked with
it. This support library is itself covered by the above license
5
2.3 TRADEMARKS
Bluetooth® is a registered trademark of Bluetooth SIG, Inc., and
its aliates. Any other company names, product names, service
names and logos are the trademarks of their respective owners.
RAM® and RAM Mount are either registered trademarks or
trademarks of National Products Inc., in the United States and/
or other companies.
3. Important Safety Information
3.1 PERSONAL PROTECTIVE EQUIPMENT
Federal, national or local health, and safety regulations may
require wearing appropriate Personal Protective Equipment
(PPE). PPE may include items such as safety glasses, safety
shoes, work gloves, hard hat, high visibility vest, and work
uniform. Make sure to comply with appropriate standards, and
check with customers or third parties to verify whether they have
additional PPE requirements.
3.2 INSTALLATION
• Installers and contractors must follow all health and safety
regulatory requirements to ensure a safe and healthy work
environment.
• Set the parking brake whenever the equipment is parked.
Equipment parked on inclines shall have the wheels chocked
and the parking brake set.
• Equipment, or parts thereof, which are suspended or held
aloft by use of slings, hoists, or jacks shall be substantially
blocked or cribbed to prevent falling or shifting before
employees are permitted to work under or between them.
• Installing and servicing electronic devices can be hazardous due
6
to electrical components. Make sure to create a safe working
environment to avoid hazards and to ensure correct and safe
installation and operation.
• EROAD recommends the use of a qualified professional automotive
technician to install the Ehubo. Make this Installation Guide available
to the appropriate personnel. Store it for future reference.
• Do not run cables close to heat sources, sharp edges or other
obstacles that might damage them.
• Do not run cables directly next to safety-relevant devices.
• Place all wiring under the dash to avoid creating a hazard.
• Do not damage existing wiring and components when drilling the
dashboard.
• Some countries and states prohibit the installation of global
positioning system (GPS) driver aids on windshields. Some areas
might allow installation of the Ehubo on the windshield. It should
be positioned as low as possible and closest to the driver door to
minimize obstruction of the driver’s field of view.
• Avoid fitting the Ehubo in a location that could cause injury to a
driver or passenger in a crash. This includes potential head strike
zones on the windshield or dashboard, or other locations where a
deploying airbag may contact the Ehubo.
• Do not block or impair the deployment of airbags and other safetyrelevant devices.
• Avoid placing the Ehubo where it may impede or limit the driver’s
movement when driving or exiting the vehicle (including in an
accident).
• Check that all safety-relevant equipment is working properly after
installation.
3.3 OPERATION
• Familiarize yourself with local laws concerning the use of GPS
driver aids. Some countries and states prohibit drivers from viewing
screens or making or receiving text messages while driving a vehicle.
• The Ehubo screen is initially configured to automatically turn o
when movement is detected to avoid driver distraction.
• Minimize the amount of time spent viewing the screen if the Ehubo
screen has been activated to turn on during driving.
• Only operate or look at the Ehubo when it is safe to do so. Do not
message, change settings or access functions while driving. Pull over
before you wish to attempt such activities. Always keep your hands
free to operate the vehicle while driving. Your first consideration
while driving should be road safety.
• The screen display of the speed limit or the vehicle’s speed is for
information only. Please ensure that you observe all posted speed
limits and drive to the conditions.
• Do not use sharp-edged objects on the Ehubo touch screen.
• The Ehubo is not waterproof. Do not spill any liquid on it.
• Protect the Ehubo from extreme temperatures. Operating
temperature for the Ehubo is between -20°C/-4°F and 85°C/185°F.
• Always follow local regulations when disposing of the Ehubo.
• Do not dispose of the battery in trash cans, fire or water.
3.4 FCC COMPLIANCE STATEMENT
This device complies with part 15 of the Federal Communications
Commission (FCC) Rules. Operation is subject to the following two
conditions: (1) this device may not cause harmful interference, and
(2) this device must accept any interference received, including
interference that may cause undesired operation. This device has
been tested and found to comply with the limits for a Class B digital
device, pursuant to Part 15 of the FCC Rules. These limits are designed
to provide reasonable protection against harmful interference in a
residential installation. This equipment generates, uses and can radiate
radio frequency energy and, if not installed and used in accordance
with the instructions, may cause harmful interference to radio
communications. However, there is no guarantee that interference
will not occur in a particular installation. If this equipment does
cause harmful interference to radio or television reception, which
can be determined by turning the equipment o and on, the user is
encouraged to try to correct the interference by one or more of the
following measures:
• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment into an outlet on a circuit dierent from that to
which the receiver is connected.
• Consult the dealer or an experienced radio/TV technician for help.
Responsible Party - U.S. Contact Information
Company Name: EROAD, Inc.
Address: 7618 S.W. Mohawk Street, Tualatin, OR 97062
Contact Information: 1-855-503-7623
7
Changes or modifications not expressly approved by the party responsible
for compliance could void the user's authority to operate the equipment.
RF Exposure Information
This device complies with FCC radiation exposure limits set forth for an
uncontrolled environment. In order to avoid the possibility of exceeding
the FCC radio frequency exposure limits, human proximity to the antenna
shall not be less than 20cm (8 inches) during normal operation.
Viewing Regulatory and Compliance Information
Hold down the EROAD logo in the upper left corner until the Options
menu appears, and then tap the Regulatory button.
3.5 REPLACEABLE BATTERIES
Newer devices use rechargeable batteries, but older devices use
replaceable batteries. Do not replace a rechargeable battery with a
replaceable battery. If you replace a battery with an incorrect type
and it could result in an explosion (such as some lithium batteries), the
following applies:
• if the battery is placed in an OPERATOR ACCESS AREA, add a
marking close to the battery or a statement in both the operating
and the servicing instructions, or
• if the battery is placed elsewhere in the equipment, add a marking
close to the battery or a statement in the servicing instructions , as
follows:
CAUTION: RISK OF EXPLOSION IF BATTERY IS REPLACED BY AN INCORRECT
TYPE. DISPOSE OF USED BATTERIES ACCORDING TO THE INSTRUCTIONS.
8
4. Parts List and Documentation
Your Ehubo box contains the parts and documentation for the
mounting option that you selected. Not all of the following
parts are included in your box. Individual parts included in each
mounting kit are described in the tables shown on the right.
NOTE: Place the EROAD ELD User Manual and visor cards in the
truck cab per the ELD mandate.
The Ehubo can be mounted on the dashboard or windshield
(where permitted by law where the vehicle is being operated).
Use either the adhesive tape (supplied for the windshield mount)
or the suction cup for temporary installation on a flat surface.
NOTE: Choose the mounting location for your Ehubo carefully
and ensure that it complies with all local regulations. Ensure
that the Ehubo does not impair the driver’s visibility, does not
pose a risk in the event of an accident, does not interfere with
any systems used in the operation of the vehicle, does not block
or impair the deployment of the airbag, and has a good view
of the sky. Choose a location that does not expose the Ehubo
to excessive temperature or vibration. Contact your account
manager if you prefer a suction cup mount.
1
Perform one of the three installation procedures:
1A - PERMANENT MOUNT (dashboard)
1B - TAPE MOUNT (windshield or flat surface)
1C - SUCTION CUP MOUNT (windshield or flat surface).
1A
PERMANENT MOUNT
Attach mount to the dash using the mounting plate (B),
screws and nuts (H).
H
B
1B
TAPE MOUNT
• Clean the flat surface with the alcohol wipe (A)
• Fit the mounting plate (B) to the mount using counter sunk
screws/holes and nuts (G)
• Apply adhesive tape (C) to the mounting plate and firmly
press to the surface
B
G
C
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