Index ............................................................ 133
Tab le of Co nt en ts
3Dialog 4223 Professional/Dialog 4225 Vision
Welcome
Welcome
Welcome to the user guide for the Dialog 4223 Professional and
Dialog 4225 Vision system telephones in the Ericsson MD110
Communication System, D4 mode. It is a state-of-the-art business
communications system. Its alliance of features and facilities
effectively improves communications for virtually any kind of
organization.
There is a line of telephones designed for easy use in every
situation to take full advantage of these advanced features and
facilities.
Function descriptions that do not include speaking in the handset,
are described off hook, if nothing else is stated. Instead of pressing
the Clear key, you can always replace the handset.
Some markets use differing codes for some functions. In this guide,
all functions are described using the most common code. The
markets and their differing code is shown as a side note.
The user guide describes the facilities of the Dialog 4223 Professional and Dialog 4225 Vision system telephones as they
are programmed at delivery from the factory. There may be some
differences in the way your phone is programmed. Please consult
your system administrator if you need further information.
The latest version of this user guide can be downloaded from:
To start practising, select the option “Ericsson Enterprise
eLearning”, and then select your type of phone.
Note: Dialog 4223 Professional and Dialog 4225 Vision are
system telephones, i.e. they can only be used for an
Ericsson private branch exchange that supports these
types of phones.
Dialog 4223 Professional/Dialog 4225 Vision4
Welcome
Copyright
All rights reserved. No parts of this publication may be reproduced,
stored in retrieval systems, or transmitted in any form or by any
means, electronic, mechanical, photocopying, recording or
otherwise, without prior written permission of the publisher except
in accordance with the following terms.
When this publication is made available on Ericsson media,
Ericsson gives its consent to downloading and printing copies of
the content provided in this file only for private use and not for
redistribution. No parts of this publication may be subject to
alteration, modification or commercial use. Ericsson will not be
liable for any damages arising from use of an illegal modified or
altered publication.
Warranty
ERICSSON MAKES NO WARRANTY OF ANY KIND WITH
REGARD TO THIS MATERIAL, INCLUDING, BUT NOT LIMITED
TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY AND
FITNESS FOR A PARTICULAR PURPOSE. Ericsson shall not be
liable for errors contained herein nor for incidental or consequential
damages in connection with the furnishing, performance or use of
this material.
Declaration of conformity
Hereby, Ericsson Enterprise AB, declares that this telephone, is
in conformity with the essential requirements and other relevant
provisions of the European R&TTE directive 1999/5/EC.
Details to be found at: http://www.ericsson.com/sdoc.
5Dialog 4223 Professional/Dialog 4225 Vision
Description
Description
Dialog 4223 Professional
1
2
14
13
11
10
1Display
See section “Display information” on page 15.
2Display menu keys
The functions depend on the traffic state. When you are requested
to “(see display)”, press the required key to access the function.
3Callback
For indicating/activating Callback. See section “When you receive a
busy tone” on page 37. The feature can be removed or moved to
another programmable function key by your system administrator.
12
8
9
17
15
b
5
3
4
5
6
7
16
16
Dialog 4223 Professional/Dialog 4225 Vision6
4Diversion (Follow-me)
For indicating/activating and deactivating Diversion (Follow-me).
See section “Call Forwarding” on page 59. The feature can be
removed or moved to another programmable function key by your
system administrator.
5Programmable function keys
To program numbers or functions, see section “Programming of
function keys” on page 95.
Note: The key marked with a “b” is also used to program a
melody, see section “Melody ringing” on page 106.
6Triple Access Line
For handling calls. Line 1 and 2 are available both for incoming and
outgoing calls. Inquiry can only be used for outgoing calls.
7 Microphone
Used for handsfree conversation.
8Clear
To disconnect calls or exit a function. Can always be pressed instead
of replacing the handset.
9Headset key
To handle headset calls and activate Headset Preset. See section
“Headset (optional)” on page 114.
Description
10Loudspeaker on/off
a. To activate handsfree conversation. See section “During Calls”
on page 49.
b. To activate Loudspeaker Preset. See section “Headset Preset”
on page 115.
11Mute
aTo switch the microphone on or off during a call. See section
“Mute” on page 50.
bTo switch off the ring signal in idle mode or when ringing. See
section “Mute ring signal” on page 105 and “Silent ringing” on
page 105.
12Volume control
To change the volume. See section “Settings” on page 95.
13Loudspeaker
7Dialog 4223 Professional/Dialog 4225 Vision
Description
14Handset
Supplied with hearing aid function as standard. An extra handset
can be connected, see section “Accessories” on page 113.
Please note: The handset may attract and retain small
metal objects in the earcap region.
15Pull-out leaf for easy guide (optional)
See section “Pull-out leaf (optional)” on page 117.
16Key panel
With 17 programmable keys. Up to four panels can be connected.
See section “Key panel” on page 113. Use the Designation Card
Manager to make and print your own key panel designation cards,
see below.
17Designation card
Use the DCM (Designation Card Manager) to make and print your
own designation cards. DCM is included on the Telephone Toolbox
CD for MD110 Communication System or it can be downloaded
from: http://www.ericsson.com/enterprise/library/manuals.shtml
For more information, please contact your Ericsson Enterprise
certified sales partner.
D4 mode information
The Dialog 4223 Professional phone can be connected to the
exchange in two different modes (user interfaces), either D3 mode,
or D4 mode. There is one user guide for each mode.
To find out the mode for your telephone, check the right hand side
of the second row of the display (see picture), when the telephone
is in idle mode:
•No extension number is shown (i.e. blank) - your telephone is
using D4 mode = This is the correct guide.
•Extension number is shown - your telephone is using D3 mode
= This is not the correct guide, download the user guide from:
Note: This user guide is not valid for the Dialog 4223
Professional in D3 mode.
Dialog 4223 Professional/Dialog 4225 Vision8
Dialog 4225 Vision
Description
1
3
45
b
16
17
14
13
12
8
6
7
8
9
15
11
18
20
2
8
10
19
19
1Display
See section “Display information” on page 15.
2Display menu keys
The functions depend on the traffic state. When you are requested
to “(see display)”, press the required key to access the function.
3Navigation key left
To navigate one step to the left in the top menu. See section
“Display information” on page 15.
4Home
To return to home position (idle mode), when you are navigating the
top menu. See section “Display information” on page 15.
5Navigation key right
To navigate one step to the right in the top menu. See section
“Display information” on page 15.
9Dialog 4223 Professional/Dialog 4225 Vision
Description
6Callback
For indicating/activating Callback. See section “When you receive a
busy tone” on page 37. The feature can be removed or moved to
another programmable function key by your system administrator.
7Diversion (Follow-me)
For indicating/activating and deactivating Diversion (Follow-me).
See section “Call Forwarding” on page 59. The feature can be
removed or moved to another programmable function key by your
system administrator.
8Programmable function keys
To program numbers or functions, see section “Programming of
function keys” on page 95.
Note: The key marked with a “b” is also used to program a
melody, see section “Melody ringing” on page 106.
9Triple Access Line
For handling calls. Line 1 and 2 are available both for incoming and
outgoing calls. Inquiry can only be used for outgoing calls.
10 Microphone
Used for handsfree conversation.
11Clear
To disconnect calls or exit a function. Can always be pressed instead
of replacing the handset.
12Headset key
To handle headset calls and activate Headset Preset. See section
“Headset (optional)” on page 114.
13Loudspeaker on/off
a. To activate handsfree conversation. See section “During Calls”
on page 49.
b. To activate Loudspeaker Preset. See section “Headset Preset”
on page 115.
14Mute
aTo switch the microphone on or off during a call. See section
“Mute” on page 50.
bTo switch off the ring signal in idle mode or when ringing. See
section “Mute ring signal” on page 105 and “Silent ringing” on
page 105.
15Volume control
To change the volume. See section “Settings” on page 95.
16Loudspeaker
Dialog 4223 Professional/Dialog 4225 Vision10
17Handset
Supplied with hearing aid function as standard. An extra handset
can be connected, see section “Accessories” on page 113.
Please note: The handset may attract and retain small
metal objects in the earcap region.
18Pull-out leaf for easy guide (optional)
See section “Pull-out leaf (optional)” on page 117.
19Key panel
With 17 programmable keys. Up to four panels can be connected.
See section “Key panel” on page 113. Use the Designation Card
Manager to make and print your own key panel designation cards,
see below.
20Designation card
Use the DCM (Designation Card Manager) to make and print your
own designation cards. DCM is included on the Telephone Toolbox
CD for MD110 Communication System or it can be downloaded
from: http://www.ericsson.com/enterprise/library/manuals.shtml
For more information, please contact your Ericsson Enterprise
certified sales partner.
Description
11Dialog 4223 Professional/Dialog 4225 Vision
Description
Lamp indications
Ô
ÕÔ
ÖÔ
ÖÔ
ÕÔ
Extinguished lampThe function is not active.
Steady light
Slowly flashing lampThe line (or function) is put on hold.
Rapidly flashing lampAn incoming call.
Light with short breaksOngoing call.
The function is active or multiple
represented line is busy.
Dialog 4223 Professional/Dialog 4225 Vision12
Dial tone
Special dial tone
Ringing tone or queue tone
Busy tone
Congestion tone
Number unobtainable tone
Description
Tones and signals
The following different tones and signals are sent from the
exchange to your phone.
Tone characteristics
The tones shown in this section are the most used tones
worldwide. Many markets use a differing tone for one or more
situations.
Call waiting tone
Intrusion tone
Conference tone every 15 seconds (to all parties)
Verification tone
Warning tone, expensive route
13Dialog 4223 Professional/Dialog 4225 Vision
Description
Internal ring signal
External ring signal
Recall signal
(Callback reminder)
Ring signals
Three different ring signals inform you about the type of the
incoming call. The signals shown in this section are the most used
signals worldwide. Many markets use signals that are adapted for
the local standards. If you get a signal that is not described or you
cannot identify, ask your system administrator.
Dialog 4223 Professional/Dialog 4225 Vision14
Description
Display information
The display gives you feedback information such as time and date,
traffic state and connected phone numbers. The following displays
show examples of the different states your phone is in.
Notes:
The order in which the date is stated is system dependent.
All names and numbers presented on the displays in this
user guide are examples.
When an information ends with three dots (...), this means that the
system is working or waiting for your action. When an information
ends with an exclamation mark (!), this means that no further action
is possible.
Your phone has a graphical display. The number of rows and
characters per row are dependent on the character size and the
font. When the display shows a list, or when the phone is in a
setting mode, the middle field of the display is adapted to fit each
situation.
15Dialog 4223 Professional/Dialog 4225 Vision
Description
Top menu (Dialog 4225 Vision)
The top menu is within the black frame below.
Program PhoneSet CallListPhoneBook Messages
AbsenceAccountAuthoritymore...
The following main texts and symbols can be shown in the display´s
top menu (see also section “Menu structure Dialog 4225 Vision” on
page 25.):
ProgramAccess the Program menu.
See section “Settings” on page 95.
PhoneSetAccess the PhoneSet menu.
See sections “Settings” on page 95, “Accessories” on page 113
and “Troubleshooting” on page 129.
CallListAccess the CallList menu.
See section “Call list (optional)” on page 93.
Home position (idle mode).
PhoneBookAccess the PhoneBook menu.
See section “Dial by Phone book (optional)” on page 42.
MessagesAccess the Messages menu.
See section “Messages” on page 76.
Position indicator (selected top menu item).
11:0628 Aug 2003
Brown James
2222
Dialog 4223 Professional/Dialog 4225 Vision16
Description
Display symbols
The following symbols can be shown in the display in traffic states
(display examples).
Dialog 4223 Professional:
Brown James2222 11:0628 Aug 2003
FollowMeTo 3333
CallListPhoneBookNo Diverisonmore...
Dialog 4225 Vision:
Program PhoneSet CallListPhoneBook Messages
Smith Bob >Direct
Nelson Lord5555
CallBackCallPagerTimer
11:0628 Aug 2003
Brown James
2222
Forwarded call.
Indicates that the call is forwarded to another extension than
dialed. See section “Call Forwarding” on page 59.
>Prefix before type of forwarded call (Direct or Follow-me).
See section “Call Forwarding” on page 59.
Message.
Indicates a waiting message. See section “Messages” on page 76.
Phone lock.
Indicates that the phone is locked for unauthorized calls.
An authization code must be used to make calls. See section
“Authority” on page 46.
Headset Preset
Indicates that the phone is set for incoming and outgoing calls to
be connected to the headset when you answer or make calls
without lifting the handset. See section “Headset (optional)” on
page 114.
Ringer off.
Indicates that the ring signal is switched off. See section “Silent
ringing” on page 105.
Volume level bar.
Indicates the ring signal volume in idle or ringing mode, or in
speech mode the loudspeaker or earpiece volume. For the Dialog
4223 Professional, the symbol is shown for a few seconds when a
volume key has been pressed.
17Dialog 4223 Professional/Dialog 4225 Vision
Description
The following symbols can be shown in the top menus or other
display lists (example of the
CallList menu).
Dialog 4223 Professional:
Smith Bob 3333 12:24 23 Aug 2003
Nelson Lord 5555 11:33 23 Aug 2003
CallUpDownmore...
Dialog 4225 Vision:
Program PhoneSet CallListPhoneBook Messages
Smith Bob 3333 12:24 23 Aug 2003
Nelson Lord 5555 11:33 23 Aug 2003
0012115171 15:11 22 Aug 2003
Carter Jim 7777 14:06 21 Aug 2003
CallUpDownmore...
Missed call.
Indicates a missed but checked incoming call.
Incoming call.
Indicates an answered incoming call.
Outgoing call.
Indicates an outgoing call.
Smith Bob
Bar indicator.
Indicates the shown part of the total list, and where that part is
positioned in the total list.
Selection frame.
Indicates the subject to be called or selected in the list.
Dialog 4223 Professional/Dialog 4225 Vision18
Description
Idle phone (idle mode)
Dialog 4223 Professional:
When your phone is idle, the upper row shows general information
and your extension number. The lower row presents lead texts for
the display menu keys. In the example below, the extension
number for James Brown is 2222.
Note: A long name overwrites the number.
Brown James2222 11:0628 Aug 2003
AbsenceAccountAuthoritymore...
Dialog 4225 Vision:
When your phone is idle, the display shows the top menu. Below
the top menu; time, date, name and your extension number are
shown to the right. Below the line, lead texts for the display menu
keys are shown. In the example below, the extension number for
James Brown is 2222.
Program PhoneSet CallListPhoneBook Messages
AbsenceAccountAuthoritymore...
11:0628 Aug 2003
Brown James
2222
19Dialog 4223 Professional/Dialog 4225 Vision
Description
Outgoing call
Dialog 4223 Professional:
When you make an outgoing call on your phone, traffic information
and dialed name (if available) and number are shown.
Calling...11:0628 Aug 2003
Smith Bob3333
CallbackCallPagerTimer
If the called party’s phone is diverted, the forwarded call icon, the
answering extension name (number when name is not available)
and the type of diversion are shown.
Smith Bob >Direct11:0628 Aug 2003
Nelson Lord5555
CallbackCallPagerTimer
The call to Smith is directly diverted to Nelson (5555).
Dialog 4225 Vision:
When you make an outgoing call on your phone, the idle
information is shown. Below the top menu; traffic information and
dialed name (if available) and number are shown.
Program PhoneSet CallListPhoneBook Messages
Calling...
Smith Bob5555
CallBackCallPagerTimer
11:0628 Aug 2003
Brown James
2222
If the called party’s phone is diverted, the forwarded call icon, the
answering extension name (number when name is not available)
and the type of diversion are shown below the top menu.
Program PhoneSet CallListPhoneBook Messages
Smith Bob >Direct
Nelson Lord5555
CallBackCallPagerTimer
11:0628 Aug 2003
Brown James
2222
The call to Smith is directly diverted to Nelson (5555).
Dialog 4223 Professional/Dialog 4225 Vision20
Description
Incoming call
Dialog 4223 Professional:
When you receive an incoming call, the calling party’s extension
number is flashing (if the name is available, this is also shown). If the
number for an external call is not available, the display shows
External instead of the number (flashing).
11:0628 Aug 2003
Smith Bob3333
AbsenceAccountAuthoritymore...
If a diverting extension is calling, the forwarded call icon, the called
person's name (number when there is no name available), type of
diversion, and the calling party’s name and number (flashing) are
shown.
Smith Bob >Direct11:0628 Aug 2003
Carter Jim5555
AbsenceAccountAuthoritymore...
Carter (4444) has called Smith and the call is directly diverted to
you.
21Dialog 4223 Professional/Dialog 4225 Vision
Description
Dialog 4225 Vision:
When you receive an incoming call, the idle information is shown.
Below the top menu, the calling party’s extension number is
flashing (if the name is available, this is also shown). If the number
for an external call is not available, the display shows
External
instead of the number (flashing).
Program PhoneSet CallListPhoneBook Messages
Smith Bob3333
AbsenceAccountAuthoritymore...
11:0628 Aug 2003
Brown James
2222
If a diverting extension is calling, the forwarded call icon, the called
person's name (number when there is no name available), type of
diversion, and the calling party’s name and number (flashing) are
shown below the top menu.
Program PhoneSet CallListPhoneBook Messages
Smith Bob >DirectJim Carter4444
AbsenceAccountAuthoritymore...
Carter (4444) has called Smith and the call is directly diverted to
you.
Dialog 4223 Professional/Dialog 4225 Vision22
+/</>
Absence
Account
Activate
AddMember
Authority
Back
Back *
Call
CallBack
CallList
The following texts can be displayed for the display menu keys:
Adjust display contrast
Move cursor when
programming melodies
Handle Absence/Diversion
Account code
Activate
Add member to a conference
Authorization code
Return to previous menu
Return to previous menu
Call the number displayed
Callback
Access Call list
(Dialog 4223 Professional)
Paging
Call pick-up
Call waiting
Cancel Do not disturb
Change a setting
Reset time measurement
To get a new line for conference
or transfer
Connect a conference member
Put the call on common hold
Connect
Display cost information
Deactivate
Delete an item
Show details for framed object
Scroll down
Exit the displayed menu
Exit the displayed menu
Enter values
Search
GrpPickUp
HideMenu
Intrusion
Lock
LogOn
LogOff
more...
n Missed
Next
NoDiversion
NotDisturb
Open
PhoneBook
Program
Program *
Redial
Return
Save *
Save&Exit *
Select
ShowDate
ShowMenu
ShowTimer
Space
Start/Stop
Timer
Tones
TraceMalC
Transfer
Up
Group call pick-up
Hide menu key designations
Intrusion
Lock the phone
Log on
Log off
More menu choices
No. of missed calls in call list
Show next logged number
Cancel Absence/Diversion
Do not disturb
Unlock the phone
Access Phone book
(Dialog 4223 Professional)
Program
Enter Program melody mode
Last Number Redial
Return to previous menu keys
Save setting
Save setting and exit menu
Select item in a list
Show date
Show menu key designations
Show timer
Enter a space when writing
names
Start/Stop time measurement
Display time measurement
Dialing during a connected call
(Push button tones, DTMF)
Malicious Call Tracing
Execute a transfer
Scroll up
* Always displayed in English
Description
23Dialog 4223 Professional/Dialog 4225 Vision
Description
Menu structure Dialog 4223 Professional
Menu structure for each of the menus that can be selected from
the idle menu. When you are navigating the menus, a selected
menu is marked with a black frame.
Idle Display menu keys
n Missed* CallList PhoneBook more...
Call List
Unanswered calls
Outgoing calls
Incoming calls
Explanations
* Only shown when there are missed calls.
n = Number of missed calls.
Select Profile
Direct Diversion to nnnn**
Follow Me
Absence reason
External Follow Me
Do not Disturb
Di v on no a nsw er t o nn nn* *
Div on busy to nnnn**
Program mode key:
RingChar:
Programming of
function keys***
Display Contrast
Melody Programming
Firmware Indication
Headset Preset
Local Test Mode
Option Unit Settings
Set Hearing Level
Dialog 4223 Professional/Dialog 4225 Vision24
Menu structure Dialog 4225 Vision
Menu structure for each of the menus that can be selected from
the idle menu. When you are navigating the menus, a selected
menu is marked with a black frame.
Top m e n u
Program PhoneSet CallList PhoneBook Messages
Description
Display Contrast
Melody Programming
Firmware Indication
Headset Preset
Local Test Mode
Programming of keys
Option Unit Settings
Set Hearing Level
Program mode key:
RingChar:
Programming of
function keys***
n Missed* Absence Account more...
Explanations
* Only shown when there are missed calls.
n = Number of missed calls.
** Current number is shown.
*** Text is not shown on the display.
Home. Return to home position, when
navigating the top menu.
Call List
Unanswered calls
Outgoing calls
Incoming calls
Idle Display menu keys
Select Profile
Direct Diversion to nnnn**
Follow Me
Absence reason
External Follow Me
Do not Disturb
Div on no answer to nnnn**
Div on busy to nnnn**
Note: By default 5-9 are programmed for English. To be
changed locally to other languages.
To choose a language:
*08*Dial.
( 0– 9)Enter the language code.
#íPress.
Dialog 4223 Professional/Dialog 4225 Vision26
Free Seating (optional)
The Free Seating function is used for persons who have an office
extension number but no phone set of their own. For example,
flexible office workers, persons mostly working outside the office,
etc. As a Free Seating user and working from the office, you logon
to any free phone set that temporarily will be assigned with your
extension number and your system authorities.
To log on
*11*Dial.
z*Enter the authorization code and press.
Free Seating (optional)
z#Enter your phone number and press.
íPress to finish the procedure.
The display shows your phone number.
To log off
#11#Dial.
íPress to finish the procedure.
27Dialog 4223 Professional/Dialog 4225 Vision
Incoming Calls
Incoming Calls
Answer calls
A ring signal and a flashing lamp indicate an incoming call.
On Line 1
Normally you will receive calls on Line 1.
uLift the handset.
On any other Line key
uLift the handset.
ÖÔPress the flashing Line key.
Line
Handsfree
Line ÖÔPress the flashing Line key.
You are connected to the caller via the loudspeaker and the
microphone.
íPress to terminate a handsfree call.
Dialog 4223 Professional/Dialog 4225 Vision28
On another extension
You can answer a call to a phone in another room:
Incoming Calls
uzCall the ringing extension.
Busy tone.
Busy11:0628 Aug 2003
Smith Bob3333
CallbackCallPagerCallPickUpmore...
Program PhoneSet CallListPhoneBook Messages
Busy
Smith Bob3333
CallBackCallPagerCallPickUpmore...
Note: The display images might differ from the above.
CallPickUpPress to answer (see display).
If
CallPickUp is not shown, press more... until appearing.
Notes:
You can also press
preprogrammed by you).
France, press
8 or On hold/Pick-up (function key
4; Sweden, press 6
11:0628 Aug 2003
Brown James
2222
29Dialog 4223 Professional/Dialog 4225 Vision
Incoming Calls
Answer a second call during an ongoing
call
If your phone is preprogrammed with a Free on 2nd key, you can
receive another call, if this function is activated.
Free on 2nd ÔPress to activate/deactivate.
Line 2
ÖÔPress to answer.
Line 1
ÖÔPress to switch back to the first call.
When Free on 2nd is active the lamp is lit.
Note: Function key preprogrammed by your system
administrator.
You have an ongoing call on Line 1, when Line 2 flashes to indicate
a new incoming call:
The first call is put on hold.
The second call is put on hold. You are connected to the first caller.
íPress to terminate the connected call.
Call Waiting
If the calling party has activated Call Waiting, you can receive a
second call even if Free on 2nd is not activated.
To answer the waiting call:
íPress to terminate the connected call.
Your phone will ring to announce the waiting call.
Line
ÖÔPress the flashing Line key to receive the new call.
Dialog 4223 Professional/Dialog 4225 Vision30
Loading...
+ 106 hidden pages
You need points to download manuals.
1 point = 1 manual.
You can buy points or you can get point for every manual you upload.