Ericsson DIALOG 4223 PROFESSIONAL, DIALOG 4225 VISION User Manual

Dialog 4223 Professional/Dialog 4225 Vision

System Telephones for MD110 Communication System

D4 Mode

User Guide

Cover Page Graphic

Place the graphic directly on the page, do not care about putting it in the text flow. Select Graphics > Properties and make the following settings:

• Width: 15,4 cm (Important!)

• Height: 11,2 cm (May be smaller)

• Top: 5,3 cm (Important!)

• Left: -0,3 cm (Important!)

This text should then be hidden.

EN/LZT 103 68 R2A

Welcome ..........................................................4

Description ....................................................... 6

Free Seating (optional) ....................................27

Incoming Calls ............................................... 28

Outgoing Calls ...............................................32

During Calls ....................................................49

Call Metering ..................................................56

Call Forwarding .............................................. 59

Absence Information (optional) ....................... 73

Messages ......................................................76

Group Features .............................................. 82

Other Useful Features ..................................... 86

Settings ..........................................................95

Accessories .................................................113

Installation ....................................................120

Troubleshooting ............................................ 129

Glossary ....................................................... 132

Index ............................................................ 133

Tab le of Co nt en ts

3Dialog 4223 Professional/Dialog 4225 Vision

Welcome

Welcome to the user guide for the Dialog 4223 Professional and Dialog 4225 Vision system telephones in the Ericsson MD110 Communication System, D4 mode. It is a state-of-the-art business communications system. Its alliance of features and facilities effectively improves communications for virtually any kind of organization.

There is a line of telephones designed for easy use in every situation to take full advantage of these advanced features and facilities.

Function descriptions that do not include speaking in the handset, are described off hook, if nothing else is stated. Instead of pressing the Clear key, you can always replace the handset.

Some markets use differing codes for some functions. In this guide, all functions are described using the most common code. The markets and their differing code is shown as a side note.

The user guide describes the facilities of the Dialog 4223 Professional and Dialog 4225 Vision system telephones as they are programmed at delivery from the factory. There may be some differences in the way your phone is programmed. Please consult your system administrator if you need further information.

The latest version of this user guide can be downloaded from:

http://www.ericsson.com/enterprise/library/manuals.shtml

If you would like to practise the handling of the phone, you can try the “Ericsson Enterprise End User Training On Telephones”, available at:

http://ericsson.tripnet.se/learngatestore/courses/EndUser/ Usertool/index.htm.

To start practising, select the option “Ericsson Enterprise eLearning”, and then select your type of phone.

Note: Dialog 4223 Professional and Dialog 4225 Vision are system telephones, i.e. they can only be used for an Ericsson private branch exchange that supports these types of phones.

Dialog 4223 Professional/Dialog 4225 Vision4

Welcome

Copyright

All rights reserved. No parts of this publication may be reproduced, stored in retrieval systems, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording or otherwise, without prior written permission of the publisher except in accordance with the following terms.

When this publication is made available on Ericsson media, Ericsson gives its consent to downloading and printing copies of the content provided in this file only for private use and not for redistribution. No parts of this publication may be subject to alteration, modification or commercial use. Ericsson will not be liable for any damages arising from use of an illegal modified or altered publication.

Warranty

ERICSSON MAKES NO WARRANTY OF ANY KIND WITH REGARD TO THIS MATERIAL, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. Ericsson shall not be liable for errors contained herein nor for incidental or consequential damages in connection with the furnishing, performance or use of this material.

Declaration of conformity

Hereby, Ericsson Enterprise AB, declares that this telephone, is in conformity with the essential requirements and other relevant provisions of the European R&TTE directive 1999/5/EC.

Details to be found at: http://www.ericsson.com/sdoc.

5Dialog 4223 Professional/Dialog 4225 Vision

Description

Dialog 4223 Professional

11 10

1Display

See section “Display information” on page 15.

2 Display menu keys

The functions depend on the traffic state. When you are requested to “(see display)”, press the required key to access the function.

3Callback

For indicating/activating Callback. See section “When you receive a

busy tone” on page 37. The feature can be removed or moved to

another programmable function key by your system administrator.

5 3 4

Dialog 4223 Professional/Dialog 4225 Vision6

4 Diversion (Follow-me)

For indicating/activating and deactivating Diversion (Follow-me). See section “Call Forwarding” on page 59. The feature can be removed or moved to another programmable function key by your system administrator.

5 Programmable function keys

To program numbers or functions, see section “Programming of

function keys” on page 95.

Note: The key marked with a “b” is also used to program a melody, see section “Melody ringing” on page 106.

6 Triple Access Line

For handling calls. Line 1 and 2 are available both for incoming and outgoing calls. Inquiry can only be used for outgoing calls.

7 Microphone

Used for handsfree conversation.

8Clear

To disconnect calls or exit a function. Can always be pressed instead of replacing the handset.

9 Headset key

To handle headset calls and activate Headset Preset. See section “Headset (optional)” on page 114.

Description

10 Loudspeaker on/off

a. To activate handsfree conversation. See section “During Calls”

on page 49.

b. To activate Loudspeaker Preset. See section “Headset Preset”

on page 115.

11 Mute

a To switch the microphone on or off during a call. See section

“Mute” on page 50.

b To switch off the ring signal in idle mode or when ringing. See

section “Mute ring signal” on page 105 and “Silent ringing” on page 105.

12 Volume control

To change the volume. See section “Settings” on page 95.

13 Loudspeaker

7Dialog 4223 Professional/Dialog 4225 Vision

Description

14 Handset

Supplied with hearing aid function as standard. An extra handset can be connected, see section “Accessories” on page 113.

Please note: The handset may attract and retain small metal objects in the earcap region.

15 Pull-out leaf for easy guide (optional)

See section “Pull-out leaf (optional)” on page 117.

16 Key panel

With 17 programmable keys. Up to four panels can be connected. See section “Key panel” on page 113. Use the Designation Card Manager to make and print your own key panel designation cards, see below.

17 Designation card

Use the DCM (Designation Card Manager) to make and print your own designation cards. DCM is included on the Telephone Toolbox CD for MD110 Communication System or it can be downloaded from: http://www.ericsson.com/enterprise/library/manuals.shtml

For more information, please contact your Ericsson Enterprise certified sales partner.

D4 mode information

The Dialog 4223 Professional phone can be connected to the exchange in two different modes (user interfaces), either D3 mode, or D4 mode. There is one user guide for each mode.

To find out the mode for your telephone, check the right hand side of the second row of the display (see picture), when the telephone is in idle mode:

• No extension number is shown (i.e. blank) - your telephone is using D4 mode = This is the correct guide.

• Extension number is shown - your telephone is using D3 mode = This is not the correct guide, download the user guide from:

http://www.ericsson.com/enterprise/library/manuals.shtml

Brown James 2222 11:06 28 Aug 2003

Absence Account Authority more...

Note: This user guide is not valid for the Dialog 4223 Professional in D3 mode.

Dialog 4223 Professional/Dialog 4225 Vision8

Dialog 4225 Vision

Description

8 6 7

1Display

See section “Display information” on page 15.

2 Display menu keys

The functions depend on the traffic state. When you are requested to “(see display)”, press the required key to access the function.

3 Navigation key left

To navigate one step to the left in the top menu. See section “Display information” on page 15.

4Home

To return to home position (idle mode), when you are navigating the top menu. See section “Display information” on page 15.

5 Navigation key right

To navigate one step to the right in the top menu. See section “Display information” on page 15.

9Dialog 4223 Professional/Dialog 4225 Vision

Description

6Callback

For indicating/activating Callback. See section “When you receive a

busy tone” on page 37. The feature can be removed or moved to

another programmable function key by your system administrator.

7 Diversion (Follow-me)

8 Programmable function keys

To program numbers or functions, see section “Programming of

function keys” on page 95.

Note: The key marked with a “b” is also used to program a melody, see section “Melody ringing” on page 106.

9 Triple Access Line

For handling calls. Line 1 and 2 are available both for incoming and outgoing calls. Inquiry can only be used for outgoing calls.

10 Microphone

Used for handsfree conversation.

11 Clear

To disconnect calls or exit a function. Can always be pressed instead of replacing the handset.

12 Headset key

To handle headset calls and activate Headset Preset. See section “Headset (optional)” on page 114.

13 Loudspeaker on/off

a. To activate handsfree conversation. See section “During Calls”

on page 49.

b. To activate Loudspeaker Preset. See section “Headset Preset”

on page 115.

14 Mute

a To switch the microphone on or off during a call. See section

“Mute” on page 50.

b To switch off the ring signal in idle mode or when ringing. See

section “Mute ring signal” on page 105 and “Silent ringing” on page 105.

15 Volume control

To change the volume. See section “Settings” on page 95.

16 Loudspeaker

Dialog 4223 Professional/Dialog 4225 Vision10

17 Handset

Supplied with hearing aid function as standard. An extra handset can be connected, see section “Accessories” on page 113.

Please note: The handset may attract and retain small metal objects in the earcap region.

18 Pull-out leaf for easy guide (optional)

See section “Pull-out leaf (optional)” on page 117.

19 Key panel

20 Designation card

For more information, please contact your Ericsson Enterprise certified sales partner.

Description

11Dialog 4223 Professional/Dialog 4225 Vision

Description

Lamp indications

ÕÔ ÖÔ ÖÔ ÕÔ

Extinguished lamp The function is not active.

Steady light

Slowly flashing lamp The line (or function) is put on hold.

Rapidly flashing lamp An incoming call.

Light with short breaks Ongoing call.

The function is active or multiple represented line is busy.

Dialog 4223 Professional/Dialog 4225 Vision12

Dial tone

Special dial tone

Ringing tone or queue tone

Busy tone

Congestion tone

Number unobtainable tone

Description

Tones and signals

The following different tones and signals are sent from the exchange to your phone.

Tone characteristics

The tones shown in this section are the most used tones worldwide. Many markets use a differing tone for one or more situations.

Call waiting tone

Intrusion tone

Conference tone every 15 seconds (to all parties)

Verification tone

Warning tone, expensive route

13Dialog 4223 Professional/Dialog 4225 Vision

Description

Internal ring signal

External ring signal

Recall signal

(Callback reminder)

Ring signals

Three different ring signals inform you about the type of the incoming call. The signals shown in this section are the most used signals worldwide. Many markets use signals that are adapted for the local standards. If you get a signal that is not described or you cannot identify, ask your system administrator.

Dialog 4223 Professional/Dialog 4225 Vision14

Description

Display information

The display gives you feedback information such as time and date, traffic state and connected phone numbers. The following displays show examples of the different states your phone is in.

Notes:

The order in which the date is stated is system dependent.

All names and numbers presented on the displays in this user guide are examples.

When an information ends with three dots (...), this means that the system is working or waiting for your action. When an information ends with an exclamation mark (!), this means that no further action is possible.

Your phone has a graphical display. The number of rows and characters per row are dependent on the character size and the font. When the display shows a list, or when the phone is in a setting mode, the middle field of the display is adapted to fit each situation.

15Dialog 4223 Professional/Dialog 4225 Vision

Description

Top menu (Dialog 4225 Vision)

The top menu is within the black frame below.

Program PhoneSet CallList PhoneBook Messages

Absence Account Authority more...

The following main texts and symbols can be shown in the display´s top menu (see also section “Menu structure Dialog 4225 Vision” on page 25.):

Program Access the Program menu.

See section “Settings” on page 95.

PhoneSet Access the PhoneSet menu.

See sections “Settings” on page 95, “Accessories” on page 113 and “Troubleshooting” on page 129.

CallList Access the CallList menu.

See section “Call list (optional)” on page 93.

Home position (idle mode).

PhoneBook Access the PhoneBook menu.

See section “Dial by Phone book (optional)” on page 42.

Messages Access the Messages menu.

See section “Messages” on page 76.

Position indicator (selected top menu item).

11:06 28 Aug 2003 Brown James 2222

Dialog 4223 Professional/Dialog 4225 Vision16

Description

Display symbols

The following symbols can be shown in the display in traffic states (display examples).

Dialog 4223 Professional:

Brown James 2222 11:06 28 Aug 2003

FollowMeTo 3333

CallList PhoneBook No Diverison more...

Dialog 4225 Vision:

Program PhoneSet CallList PhoneBook Messages

Smith Bob >Direct

Nelson Lord 5555

CallBack CallPager Timer

11:06 28 Aug 2003 Brown James 2222

Forwarded call.

Indicates that the call is forwarded to another extension than dialed. See section “Call Forwarding” on page 59.

> Prefix before type of forwarded call (Direct or Follow-me).

See section “Call Forwarding” on page 59.

Message.

Indicates a waiting message. See section “Messages” on page 76.

Phone lock.

Indicates that the phone is locked for unauthorized calls. An authization code must be used to make calls. See section “Authority” on page 46.

Headset Preset

Indicates that the phone is set for incoming and outgoing calls to be connected to the headset when you answer or make calls without lifting the handset. See section “Headset (optional)” on page 114.

Ringer off.

Indicates that the ring signal is switched off. See section “Silent

ringing” on page 105.

Volume level bar.

Indicates the ring signal volume in idle or ringing mode, or in speech mode the loudspeaker or earpiece volume. For the Dialog 4223 Professional, the symbol is shown for a few seconds when a volume key has been pressed.

17Dialog 4223 Professional/Dialog 4225 Vision

Description

The following symbols can be shown in the top menus or other display lists (example of the

CallList menu).

Dialog 4223 Professional:

Smith Bob 3333 12:24 23 Aug 2003 Nelson Lord 5555 11:33 23 Aug 2003

Call Up Down more...

Dialog 4225 Vision:

Program PhoneSet CallList PhoneBook Messages

Smith Bob 3333 12:24 23 Aug 2003

Nelson Lord 5555 11:33 23 Aug 2003

0012115171 15:11 22 Aug 2003

Carter Jim 7777 14:06 21 Aug 2003

Call Up Down more...

Missed call.

Indicates a missed but checked incoming call.

Incoming call.

Indicates an answered incoming call.

Outgoing call.

Indicates an outgoing call.

Smith Bob

Bar indicator.

Indicates the shown part of the total list, and where that part is positioned in the total list.

Selection frame.

Indicates the subject to be called or selected in the list.

Dialog 4223 Professional/Dialog 4225 Vision18

Description

Idle phone (idle mode)

Dialog 4223 Professional:

When your phone is idle, the upper row shows general information and your extension number. The lower row presents lead texts for the display menu keys. In the example below, the extension number for James Brown is 2222.

Note: A long name overwrites the number.

Brown James 2222 11:06 28 Aug 2003

Absence Account Authority more...

Dialog 4225 Vision:

When your phone is idle, the display shows the top menu. Below the top menu; time, date, name and your extension number are shown to the right. Below the line, lead texts for the display menu keys are shown. In the example below, the extension number for James Brown is 2222.

Program PhoneSet CallList PhoneBook Messages

Absence Account Authority more...

11:06 28 Aug 2003 Brown James 2222

19Dialog 4223 Professional/Dialog 4225 Vision

Description

Outgoing call

Dialog 4223 Professional:

When you make an outgoing call on your phone, traffic information and dialed name (if available) and number are shown.

Calling... 11:06 28 Aug 2003

Smith Bob 3333

Callback CallPager Timer

If the called party’s phone is diverted, the forwarded call icon, the answering extension name (number when name is not available) and the type of diversion are shown.

Smith Bob >Direct 11:06 28 Aug 2003

Nelson Lord 5555

Callback CallPager Timer

The call to Smith is directly diverted to Nelson (5555).

Dialog 4225 Vision:

When you make an outgoing call on your phone, the idle information is shown. Below the top menu; traffic information and dialed name (if available) and number are shown.

Program PhoneSet CallList PhoneBook Messages

Calling...

Smith Bob 5555

CallBack CallPager Timer

11:06 28 Aug 2003 Brown James 2222

If the called party’s phone is diverted, the forwarded call icon, the answering extension name (number when name is not available) and the type of diversion are shown below the top menu.

Program PhoneSet CallList PhoneBook Messages

Smith Bob >Direct

Nelson Lord 5555

CallBack CallPager Timer

11:06 28 Aug 2003 Brown James 2222

The call to Smith is directly diverted to Nelson (5555).

Dialog 4223 Professional/Dialog 4225 Vision20

Description

Incoming call

Dialog 4223 Professional:

When you receive an incoming call, the calling party’s extension number is flashing (if the name is available, this is also shown). If the number for an external call is not available, the display shows

External instead of the number (flashing).

11:06 28 Aug 2003

Smith Bob 3333

Absence Account Authority more...

If a diverting extension is calling, the forwarded call icon, the called person's name (number when there is no name available), type of diversion, and the calling party’s name and number (flashing) are shown.

Smith Bob >Direct 11:06 28 Aug 2003

Carter Jim 5555

Absence Account Authority more...

Carter (4444) has called Smith and the call is directly diverted to you.

21Dialog 4223 Professional/Dialog 4225 Vision

Description

Dialog 4225 Vision:

When you receive an incoming call, the idle information is shown. Below the top menu, the calling party’s extension number is flashing (if the name is available, this is also shown). If the number for an external call is not available, the display shows

External

instead of the number (flashing).

Program PhoneSet CallList PhoneBook Messages Smith Bob 3333

Absence Account Authority more...

11:06 28 Aug 2003 Brown James 2222

Program PhoneSet CallList PhoneBook Messages

Smith Bob >Direct Jim Carter 4444

Absence Account Authority more...

Carter (4444) has called Smith and the call is directly diverted to you.

Dialog 4223 Professional/Dialog 4225 Vision22

+/</>

Absence Account Activate AddMember Authority Back Back * Call CallBack CallList

CallPager

CallPickUp CallWaiting Cancel DND Change * Clear Conf/Transf

Conference CommonHold Connect CostInfo Deactivate

Delete Details Down

Exit Exit * Enter Find

Display menu keys

The following texts can be displayed for the display menu keys:

Adjust display contrast

Move cursor when programming melodies

Handle Absence/Diversion

Account code

Activate

Add member to a conference

Authorization code

Return to previous menu

Call the number displayed

Callback

Access Call list (Dialog 4223 Professional)

Paging

Call pick-up

Call waiting

Cancel Do not disturb

Change a setting

Reset time measurement

To get a new line for conference or transfer

Connect a conference member

Put the call on common hold

Connect

Display cost information

Deactivate

Delete an item

Show details for framed object

Scroll down

Exit the displayed menu

Enter values

GrpPickUp HideMenu

Intrusion Lock LogOn LogOff more... n Missed Next NoDiversion NotDisturb Open

PhoneBook

Program Program * Redial Return Save * Save&Exit *

Select ShowDate ShowMenu ShowTimer Space

Start/Stop Timer Tones

TraceMalC Transfer Up

Group call pick-up

Hide menu key designations

Intrusion

Lock the phone

Log on

Log off

More menu choices

No. of missed calls in call list

Show next logged number

Cancel Absence/Diversion

Do not disturb

Unlock the phone

Access Phone book (Dialog 4223 Professional)

Program

Enter Program melody mode

Last Number Redial

Return to previous menu keys

Save setting

Save setting and exit menu

Select item in a list

Show date

Show menu key designations

Show timer

Enter a space when writing names

Start/Stop time measurement

Display time measurement

Dialing during a connected call (Push button tones, DTMF)

Malicious Call Tracing

Execute a transfer

Scroll up

* Always displayed in English

Description

23Dialog 4223 Professional/Dialog 4225 Vision

Description

Menu structure Dialog 4223 Professional

Menu structure for each of the menus that can be selected from the idle menu. When you are navigating the menus, a selected menu is marked with a black frame.

Idle Display menu keys

n Missed* CallList PhoneBook more...

Call List Unanswered calls Outgoing calls Incoming calls

Explanations

* Only shown when there are missed calls. n = Number of missed calls.

** Current number is shown.

*** Text is not shown on the display.

Absence Account Authority Lock/Open LogOn/Off Timer Redial

Program

PhoneSet Hide/ShowMenu

Select Profile Direct Diversion to nnnn** Follow Me Absence reason External Follow Me Do not Disturb Di v on no a nsw er t o nn nn* * Div on busy to nnnn**

Program mode key: RingChar: Programming of

function keys***

Display Contrast Melody Programming Firmware Indication Headset Preset Local Test Mode Option Unit Settings Set Hearing Level

Dialog 4223 Professional/Dialog 4225 Vision24

Menu structure Dialog 4225 Vision

Menu structure for each of the menus that can be selected from the idle menu. When you are navigating the menus, a selected menu is marked with a black frame.

Top m e n u

Program PhoneSet CallList PhoneBook Messages

Description

Display Contrast Melody Programming Firmware Indication Headset Preset Local Test Mode

Programming of keys

Option Unit Settings Set Hearing Level

Program mode key: RingChar: Programming of

function keys***

n Missed* Absence Account more...

Explanations

* Only shown when there are missed calls. n = Number of missed calls.

** Current number is shown.

*** Text is not shown on the display.

Home. Return to home position, when

navigating the top menu.

Call List Unanswered calls Outgoing calls Incoming calls

Idle Display menu keys

Select Profile Direct Diversion to nnnn** Follow Me Absence reason External Follow Me Do not Disturb Div on no answer to nnnn** Div on busy to nnnn**

Central Directory

Message Waiting

Authority Lock/Open LogOn/Off Timer Redial Hide/ShowMenu

25Dialog 4223 Professional/Dialog 4225 Vision

Description

Display language (optional)

One of the following languages can be chosen to be used for the display information on your phone.

Digit 0–9 = the language code:

0 English 1 French 2 German 3 Spanish 4 Italian 5__________6 _________ 7 _________ 8 _________ 9 _________

Note: By default 5-9 are programmed for English. To be changed locally to other languages.

To choose a language:

*08* Dial.

( 0– 9) Enter the language code.

#í Press.

Dialog 4223 Professional/Dialog 4225 Vision26

Free Seating (optional)

The Free Seating function is used for persons who have an office extension number but no phone set of their own. For example, flexible office workers, persons mostly working outside the office, etc. As a Free Seating user and working from the office, you logon to any free phone set that temporarily will be assigned with your extension number and your system authorities.

To log on

*11* Dial.

z* Enter the authorization code and press.

Free Seating (optional)

z# Enter your phone number and press. í Press to finish the procedure.

The display shows your phone number.

To log off

#11# Dial.

í Press to finish the procedure.

27Dialog 4223 Professional/Dialog 4225 Vision

Incoming Calls

Answer calls

A ring signal and a flashing lamp indicate an incoming call.

On Line 1

Normally you will receive calls on Line 1.

u Lift the handset.

On any other Line key

u Lift the handset.

ÖÔ Press the flashing Line key.

Line

Handsfree

Line ÖÔ Press the flashing Line key.

You are connected to the caller via the loudspeaker and the microphone.

í Press to terminate a handsfree call.

Dialog 4223 Professional/Dialog 4225 Vision28

On another extension

You can answer a call to a phone in another room:

Incoming Calls

uz Call the ringing extension.

Busy tone.

Busy 11:06 28 Aug 2003

Smith Bob 3333

Callback CallPager CallPickUp more...

Program PhoneSet CallList PhoneBook Messages

Busy

Smith Bob 3333

CallBack CallPager CallPickUp more...

Note: The display images might differ from the above.

CallPickUp Press to answer (see display).

CallPickUp is not shown, press more... until appearing.

Notes:

You can also press preprogrammed by you).

France, press

8 or On hold/Pick-up (function key

4; Sweden, press 6

11:06 28 Aug 2003 Brown James 2222

29Dialog 4223 Professional/Dialog 4225 Vision

Incoming Calls

Answer a second call during an ongoing call

If your phone is preprogrammed with a Free on 2nd key, you can receive another call, if this function is activated.

Free on 2nd Ô Press to activate/deactivate.

Line 2

ÖÔ Press to answer.

Line 1

ÖÔ Press to switch back to the first call.

When Free on 2nd is active the lamp is lit.

Note: Function key preprogrammed by your system administrator.

You have an ongoing call on Line 1, when Line 2 flashes to indicate a new incoming call:

The first call is put on hold.

The second call is put on hold. You are connected to the first caller.

í Press to terminate the connected call.

Call Waiting

If the calling party has activated Call Waiting, you can receive a second call even if Free on 2nd is not activated.

To answer the waiting call:

í Press to terminate the connected call.

Your phone will ring to announce the waiting call.

Line

ÖÔ Press the flashing Line key to receive the new call.

Dialog 4223 Professional/Dialog 4225 Vision30

Incoming Calls

Do not disturb, DND

When you activate DND, calls to your extension are not indicated. Outgoing calls can be made as usual.

NotDisturb Press to activate or deactivate DND (see display),

NotDisturb is not shown, press more... until appearing.

Absence press (see display).

Absence is not shown, press more... until appearing.

Down or Up Press to frame Do not Disturb (see display).

Activate Press (see display).

Exit Press (see display).

Cancel:

NoDiversion Press (see display).

Notes:

If your phone is programmed with “Multiple Directory Diversion and Do not disturb” (ask your system administrator), DND is ordered and cancelled simultaneously on all lines.

You can also press DND (function key preprogrammed by your system administrator), or use procedures:

To activate, dial

To deactivate, dial

* 2 7 # and press the Clear key.

# 2 7 # and press the Clear key.

31Dialog 4223 Professional/Dialog 4225 Vision

Outgoing Calls

Make calls

How to make internal and external calls:

u Lift the handset and proceed depending on call type:

Internal calls

z Dial the extension number.

External calls

0 Press the digit or digits to get an external line.

Dial tone.

Note: The particular digit or digits used in your office, e.g.

0 or 00.

z Dial the external number.

d or í Replace the handset or press to end the call.

Note: If you receive a queue tone when the digit or digits to get an external line are dialed (optional function Least Cost Routing is used in the system), keep waiting. Once a line becomes free you will receive a dial tone. If a warning tone is heard, the selected line is marked “Expensive”.

Dialog 4223 Professional/Dialog 4225 Vision32

Handsfree

With the handset on hook:

Outgoing Calls

z Dial the number.

You are connected via the loudspeaker and microphone.

í Press to terminate a handsfree call.

Note: You can make your calls faster by using common Speed Dialing numbers and by using your own programmed function keys. See section “Speed Dialing” on

page 41.

Number presentation restriction

If you do not want your name and number to be displayed to the person you are calling, you can use the following procedure.

Notes:

This function might be blocked for use on your extension (programmed by your system administrator).

The number presentation restriction is only valid for the ongoing call, i.e. the procedure has to be repeated the next time you want to use it.

*42# Dial and wait for a new dial tone.

z Dial the number.

Instead of your name and number, the display on the called phone shows

Anonymous.

33Dialog 4223 Professional/Dialog 4225 Vision

Outgoing Calls

Individual external line

To make a call on a specific external line:

*0* Dial.

z# Dial the individual external line number and press.

z Dial the digit or digits to get an external line and the external

number.

Redial calls from the Call list

To handle the Call list, see section “Call list (optional)” on page 93.

Dialog 4223 Professional

CallList Press (see display).

Down or Up Press to frame the requested list (see display).

Select Press (see display),

n Missed press (see display).

The picture below is an example of how the display looks when the complete Call list has been selected.

Smith Bob 3333 12:24 23 Aug 2003 Nelson Lord 5555 11:33 23 Aug 2003

Call Up Down more...

or use the shortcut directly to the unanswered calls list,

n = Number of missed calls.

Down or Up Press to frame a phone number (see display).

Call Press to call the framed phone number (see display).

Dialog 4223 Professional/Dialog 4225 Vision34

Dialog 4225 Vision

Å Select CallList in the top menu (see display).

Down or Up Press to frame the requested list (see display).

Outgoing Calls

Select Press (see display),

The picture below is an example of how the display looks when the complete Call list has been selected.

Program PhoneSet CallList PhoneBook Messages

Smith Bob 3333 12:24 23 Aug 2003

Nelson Lord 5555 11:33 23 Aug 2003

0012115171 15:11 22 Aug 2003

Carter Jim 7777 14:06 21 Aug 2003

Call Up Down more...

or use the shortcut directly to the unanswered calls list,

n Missed press (see display).

n = Number of missed calls.

Down or Up Press to frame a phone number (see display).

Call Press to call the framed phone number (see display).

35Dialog 4223 Professional/Dialog 4225 Vision

Outgoing Calls

Last External Number Redial

When you initiate an external call the system automatically stores all the dialed digits, irrespective of whether the call was successful or not.

u Lift the handset.

Redial Press to repeat the stored number (see display).

Redial is not shown, press more... until appearing. The last

external number is automatically redialed.

Notes:

You can also dial (function key preprogrammed by you).

Finland and Sweden, dial

* * * or press Last Number Redial

* * 0

Save external number

When you make an external call, you can save the number in order to redial the same number easily. Any previously saved number is erased.

To save an external number:

Redial Ô Press before you finish the call.

Note: Function key preprogrammed by your system administrator.

Redial number

u Lift the handset.

Redial Ô Press to redial the number.

Note: Function key preprogrammed by your system administrator.

Dialog 4223 Professional/Dialog 4225 Vision36

Outgoing Calls

When you receive a busy tone

If you call an extension and receive a busy tone, or get no answer, or all external lines are busy, you can use any of the following methods:

Callback

If a called extension is busy or there is no answer:

CallBack Press (see display).

It can take a couple of seconds before the procedure is executed. If

CallBack is not shown, press more... until appearing.

Notes:

You can also press preprogrammed by you).

France, Finland and Sweden, press

6 or Callback (function key

d Replace the handset to finish procedure.

You are called back (recall ring signal) when the ongoing call is finished or the next time a new call is finished. You have to answer within eight seconds, otherwise the Callback service is cancelled. While waiting for the Callback, you can make and receive calls as usual.

u Lift the handset when you are called back.

The system calls the extension.

Note: Callbacks can be activated on several extensions at the same time. Callbacks from additional lines will recall on Line 1.

37Dialog 4223 Professional/Dialog 4225 Vision

Outgoing Calls

If all external lines are busy (after dialing the digit or digits to get a line):

CallBack Press (see display).

CallBack is not shown, press more... until appearing.

Notes:

You can also press preprogrammed by you).

France, Finland and Sweden, press

6 or Callback (function key

z# Dial the external number and press.

d Replace the handset to finish procedure.

When an external line becomes free you will be called back (recall ring signal). You have to answer within eight seconds, otherwise the Callback service is cancelled. While waiting for the Callback, you can make and receive calls as usual.

u Lift the handset when you are called back.

The system calls the external number.

Note: Only one Callback can be activated on a busy external line. Callbacks from additional lines will recall on Line 1.

Cancel any single Callback

#37*z Dial and enter the extension number.

Note: To cancel a single Callback on a specific external line, dial the digit or digits to get a line instead of the extension number.

#í Press.

Cancel all Callbacks

#37# Dial.

í Press.

Dialog 4223 Professional/Dialog 4225 Vision38

Outgoing Calls

Activate Call Waiting

If you urgently wish to contact a busy extension or external line, you can notify by a Call Waiting signal.

CallWaiting Press (see display).

CallWaiting is not shown, press more... until appearing.

Notes:

You can also press preprogrammed by you).

France and Finland, press

Keep handset off hook. When the called extension or the external line becomes free, it will be called automatically.

Note: The Call Waiting function might be blocked for use on your extension (programmed by your system administrator). If Call Waiting is not allowed you will continue to receive a busy tone.

Intrusion on a busy extension

You can intrude on an ongoing call on a busy extension.

Intrusion Press.

Intrusion is not shown, press more... until appearing.

Notes:

You can also press preprogrammed by you).

France and Sweden, press

Before the Intrusion is executed a warning tone is sent to the parties in the ongoing call. A three party call is established and a warning tone is heard.

5 or Call Waiting (function key

6; Sweden, press 4

4 or Intrusion (function key

Note: The warning tone might be disabled for your system. The Intrusion function might be blocked for use on your extension (programmed by your system administrator). If Intrusion is not allowed, you will continue to receive a busy tone.

39Dialog 4223 Professional/Dialog 4225 Vision

Outgoing Calls

Intrusion on a busy external line

You can intrude on an ongoing call on a busy external line.

*44*z Dial and enter the individual external line number.

#z Press and dial the digit or digits to get an external line.

Busy tone.

Intrusion Press.

Intrusion is not shown, press more... until appearing.

Notes:

You can also press preprogrammed by you).

France and Sweden, press

Before the Intrusion is executed a warning tone is sent to the parties in the ongoing call. A three party call is established and a warning tone is heard.

4 or Intrusion (function key

Bypass

If this function is allowed from your extension, you can bypass an;

activated Diversion, activated Follow-me or activated Absence information on a specific extension.

*60*z Dial and enter the extension number.

# Press and wait for answer.

Dialog 4223 Professional/Dialog 4225 Vision40

Outgoing Calls

Speed Dialing

Common Speed Dialing numbers

By using common Speed Dialing numbers, you can make calls simply by pressing a few keys. The common Speed Dialing numbers consist of 1–5 digits and are stored in the exchange (by your system administrator).

uz Lift the handset and dial the common Speed Dialing number.

Individual Speed Dialing numbers

You can program up to ten frequently used phone numbers on the digit keys 0–9 and use them as individual Speed Dialing numbers (if this function is allowed).

Note: In Finland, up to nine numbers, keys 1–9.

To u s e :

**( 0– 9) Dial and press the relevant digit.

Note: Finland, dial

To program and alter individual Speed Dialing numbers:

* * ( 1 – 9 ); Sweden, dial ( 0 – 9 ) #.

*51*( 0– 9) Dial and press the selected digit.

Note: Finland, dial

* 5 1 * ( 1 – 9 ).

*z Press and dial the phone number.

#í Press.

Note: The programmed number may consist of a maximum of 20 digits plus dial tone from the public network.

*, which indicates the second

41Dialog 4223 Professional/Dialog 4225 Vision

Outgoing Calls

To erase one programmed number:

#51*( 0– 9) Dial and press the selected digit.

Note: Finland, dial

#í Press.

To erase all programmed numbers:

#51# Dial.

í Press.

Dial by a function key

Both functions and phone numbers can be programmed on a function key. To program a key, see section “Programming of

function keys” on page 95.

Head office Ô Press the function key.

This function key is preprogrammed by you.

Dial by Phone book (optional)

By use of the Integrated Telephone Directory you can search for a name, group, operator, etc. via your display and then call the wanted person or group by use of a menu function key below the display.

# 5 1 * ( 1 – 9 )

On the Dialog 4223 Professional:

PhoneBook Press to enter the Phone book (see display).

Continue with any of the Phone book options.

On the Dialog 4225 Vision:

Ç Select PhoneBook in the top menu (see display).

Select Press (see display).

Continue with any of the Phone book options.

Dialog 4223 Professional/Dialog 4225 Vision42

Phone book options:

Delete Press to delete the last entered character (see display).

Space Press to enter a space (see display).

Find Press to search using the entered characters (see display).

Exit Press to return to the previous menu (see display).

Use the key pad to enter the characters of the name. The characters above the keys show the key to be pressed.

Example:

Select characters by pressing digits repeatedly. The cursor is

ABC DEF

moved automatically when you stop pressing.

Press a digit.

1 time result A 2 times result B 3 times result C

When the requested character is shown on the display, wait for the cursor to move to the next place.

The name must be entered as follows:

Outgoing Calls

Family name - Space - Name.

It is not necessary to enter all the characters, just as many to get as close as possible to the requested name when you start to search.

Note: If you want to specify the person's first name, you must enter the full family name before you can enter a space.

43Dialog 4223 Professional/Dialog 4225 Vision

Outgoing Calls

Example:

To search for Bob Smith:

7777 Press for S

6 Press for M

444 Press for I

The display shows:

Brown James 2222 11:06 28 Aug 2003

SMI

Delete Space Find Exit

Program PhoneSet CallList PhoneBook Messages

SMI

Delete Space Find Exit

Find Press to find (see display).

If SMI was sufficient to find Bob Smith, the display shows:

Smith Bob 3333 Smith John 3434

Call Up Down more...

Program PhoneSet CallList PhoneBook Messages

Sanders Anne 1234

Smith Bob 3333

Smith John 3434

Swanson Kate 3654

Call Up Down more...

If SMI gives a name close to Bob Smith, e.g. Ann Smith, scroll down until you find the requested name.

11:06 28 Aug 2003 Brown James 2222

Dialog 4223 Professional/Dialog 4225 Vision44

Outgoing Calls

Call Press to call the framed number (see display).

Up Press to scroll up through the name list (see display).

Down Press to scroll down through the name list (see display).

more... Press to show more options (see display).

Details Press to show additional directory information (if available)

for the framed name (see display).

Exit Press to exit the PhoneBook menu (see display).

Back Press to go back and enter a new name (see display).

Return Press to return to the previous menu key options

(see display).

The display will inform if no name matches your search and show the name alphabetically preceding the entered one.

45Dialog 4223 Professional/Dialog 4225 Vision

Outgoing Calls

Authority

Data privacy

Data privacy allows you to make a call without any disturbances, i.e. Intrusion. This function is automatically cancelled when the call is finished.

To orde r :

u Lift the handset.

*41#z Dial and enter the number.

Authorization code, common (optional)

If you are assigned to use a common authorization code (1 to 7 digits) you can temporarily change any used phone within the exchange to the authority level connected to this code. You can use the code for one call only or you can open the phone for some calls and lock it when leaving the phone.

To use for a single call:

Authority Press (see display).

Authority is not shown, press more... until appearing.

z Enter Enter authorization code and press (see display).

Verification tone.

Note: You can also dial and press

* 7 2 *, enter the code

z Dial the digit or digits to get an external line and the external

number.

To open an extension for some calls:

Open Press (see display).

Open is not shown, press more... until appearing.

z Enter Enter authorization code and press (see display).

Verification tone.

Note: You can also dial and press

Dialog 4223 Professional/Dialog 4225 Vision46

# 7 3 *, enter the code

To lock an extension:

Outgoing Calls

Lock Press (see display).

Lock is not shown, press more... until appearing.

z Enter Enter authorization code and press (see display).

Verification tone.

Note: You can also dial and press

Authorization code, individual (optional)

If you are assigned to an individual authorization code (1 to 7 digits, affiliated to your own extension) you can lock your own extension to a common authority level, e.g. when out of the office. You can also temporarily change any other used phone within the exchange to the same authority level as you have on your own phone. The individual code can be changed from your own extension.

To lock your phone:

Lock Press (see display).

Lock is not shown, press more... until appearing.

* 7 3 *, enter the code

z Enter Enter authorization code and press (see display).

Verification tone.

Note: You can also dial and press

* 7 6 *, enter the code

To make calls with your authority level when your phone is locked:

Authority Press (see display).

Authority is not shown, press more... until appearing.

z Enter Enter authorization code and press (see display).

Verification tone.

Note: You can also dial and press

* 7 5 *, enter the code

z Dial the digit or digits to get an external line and the external

number.

47Dialog 4223 Professional/Dialog 4225 Vision

Outgoing Calls

To open your phone:

Open Press (see display).

Open is not shown, press more... until appearing.

z Enter Enter authorization code and press (see display).

Verification tone.

Note: You can also dial and press

To assign your own authority level to another phone:

# 7 6 *, enter the code

*75* Dial.

z* Enter authorization code and press.

Verification tone.

z# Dial your own extension number and press.

Verification tone.

z Dial the digit or digits to get an external line and the external

number.

To change your individual authorization code:

*74* Dial.

z* Enter old authorization code and press.

z# Enter new authorization code and press.

Verification tone.

Dialog 4223 Professional/Dialog 4225 Vision48

During Calls

Group listening (loudspeaking)

This function lets other people in your room listen to your phone conversation. You speak in the handset while the other party´s voice is heard on the loudspeaker.

During an ongoing conversation:

Â Press to switch between loudspeaker and handset.

When the key lamp is lit, the other party´s voice is heard on the loudspeaker.

Note: You can adjust the volume, See section “Settings” on

page 95.

From loudspeaking to handsfree

d Replace the handset.

Handsfree conversation.

From handsfree to loudspeaking

uÂ Lift the handset and press.

í Press to end the call.

49Dialog 4223 Professional/Dialog 4225 Vision

During Calls

Handsfree

Âd Press and replace the handset.

Handsfree conversation.

í Press to end the call.

From handsfree to handset

u Lift the handset.

Conversation via the handset.

Mute

É Press to switch the microphone on or off.

When the lamp is lit, the person on the line cannot hear what is being said in your room.

Inquiry

You have a voice connection on Line 1 and want to make an Inquiry to an internal or external party.

Inquiry

Ô Press.

The first party is put on hold (Line 1 flashes slowly).

Note: You can also press Line 2.

z Call the third party.

When the other party answers, you can switch between the calls (Refer back), Transfer the call, create a Conference and end one of the calls.

í Press to end the Inquiry call.

The third party is disconnected.

Line 1

ÖÔ Press to return to the first call.

Dialog 4223 Professional/Dialog 4225 Vision50

Refer back

The Line key lamp flashes for the call put on hold.

Line 1

ÖÔ Press to put third party on hold.

First call is connected.

During Calls

Inquiry

ÖÔ Press to put the first call on hold.

Third party is connected.

Note: You can also press Line 2 if you have initiated the Inquiry on Line 2.

í Press to terminate the connected call.

Transfer

You have an ongoing call and you want to transfer the call to another extension.

Conf/Transf Press (see display).

Note: You can also press Inquiry or a free Line key.

z Call the third party.

Transfer Press before or after answer (see display).

The ongoing call is transferred.

Note: If you have put more than one call on hold, the last call that was put on hold will be transferred. If the dialed extension is busy or Transfer is not allowed, your phone will ring again.

51Dialog 4223 Professional/Dialog 4225 Vision

During Calls

Conference

With this procedure you can include up to seven parties in a conference. Only the conference leader (i.e. the person initiating the conference) can admit participants. During the conference a tone will be heard every 15th second.

Note: The conference tone might be disabled for your system.

You have an ongoing conversation (Line 1) and want to establish a phone conference. You will become the conference leader.

Conf/Transf Press (see display).

Note: You can also press Line 2 or Inquiry.

z Call the third party.

Wait for answer.

Conference Press to establish a conference (see display).

Note: You can also press

preprogrammed by you).

Repeat the procedure to add more conference members.

3 or Conference (function key

d Replace the handset to leave the conference.

Note: A tone burst is heard each time a participant enters or leaves the conference. When the conference leader leaves the conference, the conference will continue with the other included parties. The conversation is changed back to a normal two party connection when there is only two parties left.

Dialog 4223 Professional/Dialog 4225 Vision52

During Calls

On hold

You can temporarily put the ongoing call on hold. Calls put on hold can be resumed on your own or on another phone.

Individual

Line ÕÔd Press the ongoing call Line key and replace the handset.

Line

ÖÔ Press the flashing Line key again to resume the call.

CommonHold Press (see display).

The key lamp flashes slowly.

Common

CommonHold is not shown, press more... until appearing.

Notes:

You can also press preprogrammed by you).

France, press

8 or On hold/Pick-up (function key

4; Sweden, press 6

d Replace the handset.

The key lamp flashes slowly. If your number is multiple represented on other phones, the key lamp that represents your number flashes slowly on these phones.

To resume the call on your own extension:

Line

ÖÔ Press the flashing Line key.

53Dialog 4223 Professional/Dialog 4225 Vision

During Calls

To resume the call on another extension:

z Call the extension where the call was put on hold.

CallPickUp Press (see display).

CallPickUp is not shown, press more... until appearing.

Notes:

You can also press preprogrammed by you).

If your number is multiple represented on the phone, you can also press the key that represents your number.

France, press

8 or On hold/Pick-up (function key

4; Sweden, press 6

Send caller identity code at transfer

When transferring a call you can send the caller’s identity code or number to the receiver’s display.

You have a voice connection with an external party on Line 1.

Conf/Transf Press to put the call on hold (see display).

Note: You can also press Line 2 or Inquiry.

*77* Dial.

z# Dial the caller’s identity code or number and press.

z Call the third party.

Transfer Press before or after answer (see display).

The ongoing call is transferred with the caller´s identity code or number.

Note: You can only use this function if the receiver’s phone is programmed to handle identity codes.

Dialog 4223 Professional/Dialog 4225 Vision54

During Calls

Dialing during a connected call

When calling interactive teleservices, e.g. telephone banks, you need to use Dual Tone Multi Frequency (DTMF) signals. If your exchange is not already programmed to automatically convert your entered digits into DTMF signals, you need to activate the function during the call.

During an ongoing call:

Tones z Press (see display) and dial the requested digits.

Entered digits are transferred as DTMF signals.

Notes:

You can also press

Finland, press

9 and dial the required digits.

1 and dial the required digits.

55Dialog 4223 Professional/Dialog 4225 Vision

Call Metering

Cost information

Cost information for your call can be shown in the local currency in the display.

Cost in £ 3.25 11:06 28 Aug 2003

R. Towers 0012345678

Tones CostInfo Conf/Transf more...

Program PhoneSet CallList PhoneBook Messages

Cost in £ 3.25

R. Towers 0012345678

Tones CostInfo Conf/Transf more...

11:06 28 Aug 2003 Brown James 2222

CostInfo Press to display or hide the cost indication (see display).

CostInfo is not shown, press more... until appearing.

Note: The cost indication is automatically displayed for all

charged calls, when the function is activated.

Dialog 4223 Professional/Dialog 4225 Vision56

Call Metering

Call Duration (Timer)

The elapsed time of your call can be measured, either manually (default) or automatically. To change to Automatic Timer, contact your system administrator.

Manual Timer

The timer can be activated when your phone is ready for dialing (internal dial tone is heard), during an outgoing call, or when you have a voice connection.

Note: System dependent, it can also be possible to activate Manual Timer when your phone is idle.

Timer Press to activate the Call Duration feature (see display).

Timer is not shown, press more... until appearing.

The display shows:

11:06 00:00

R. Towers 0012345678

Start Clear ShowDate Exit

Program PhoneSet CallList PhoneBook Messages

R. Towers 0012345678

Start Clear ShowDate Exit

Key functions that are available during call duration mode:

11:06 00:00 Brown James 2222

Start Press to start time measurement (see display).

The elapsed time is shown.

Clear Press to clear time measurement (see display).

ShowDate Press to show date (see display).

Exit Press to exit the Call Duration feature (see display).

Stop Press to stop time measurement (see display).

ShowTimer Press to show time measurement (see display).

57Dialog 4223 Professional/Dialog 4225 Vision

Call Metering

Automatic Timer

The timer automatically starts when the called person answers, and automatically stops when the call is finished. Both outgoing and incoming calls are measured.

If you make inquiries, conferences, or put calls on hold, etc. during the call, the timer is not stopped. I.e. the time measured is the total time from when the first called person answers, until the call to the last connected person is finished.

Note: The timer shows the elapsed time from the last call until a new call has been answered. Therefore always write down the time at once when a call has been finished.

Timer Press to show the Call Duration feature (see display).

Timer is not shown, press more... until appearing.

The display shows:

11:06 00:00

R. Towers 0012345678

ShowDate Exit

Program PhoneSet CallList PhoneBook Messages

R. Towers 0012345678

11:06 00:00 Brown James 2222

ShowDate Exit

Key functions that are available during call duration mode:

ShowDate Press to show date (see display).

Exit Press to exit the Call Duration feature (see display).

ShowTimer Press to show time measurement (see display).

Dialog 4223 Professional/Dialog 4225 Vision58

Call Forwarding

Diversion

If you do not want to be disturbed or will be out of the office, you can have all calls to your extension diverted to a preprogrammed answering position. During Diversion you will hear a special dial tone and the Diversion lamp indicates that your Triple Access Line is diverted. You can still make calls as usual.

Diversion can be direct, on no answer, on busy or to another information service facility.

Note: If your phone is programmed with “Multiple Directory Diversion and Do not disturb” (ask your system administrator), Diversion is ordered and cancelled simultaneously on all lines.

59Dialog 4223 Professional/Dialog 4225 Vision

Call Forwarding

Diversion Ô Press,

Order Direct Diversion from your own extension

The call is diverted to an individual position or up to three predetermined common answering positions (depending on the type of the incoming call). Programmed by your system administrator.

Note: Diversion can also be ordered and cancelled from the answering position, use the same procedure as in section “Internal Follow-me” on page 63.

Note: Function key preprogrammed by your system administrator. If you order Diversion with the handset off hook or the loudspeaker on, press the Diversion key twice.

Absence press (see display).

Absence is not shown, press more... until appearing.

Down or Up Press to frame Direct Diversion to nnnn (see display).

(nnnn = number to the answering position, e.g. the operator).

Activate Press (see display).

Exit Press (see display).

Note: You can also use the following procedure to activate:

dial

* 2 1 # (U.K. * 2 #) and press the Clear key.

Cancel Direct Diversion from your own extension

Diversion ÕÔ Press,

Note: Function key preprogrammed by your system administrator.

NoDiversion press (see display).

Note: You can also use the following procedure to cancel:

dial

# 2 1 # (U.K. # 2 #) and press the Clear key.

Dialog 4223 Professional/Dialog 4225 Vision60

Diversion when there is no answer

Order:

Call Forwarding

Absence Press (see display).

Absence is not shown, press more... until appearing.

Down or Up Press to frame Div on no answer to nnnn: Not active

(see display).

(nnnn = number to the answering position, e.g. the operator).

Activate Press (see display).

Exit Press (see display).

The incoming call is diverted after 3 signals.

Note: You can also use the following procedure to activate: dial

* 2 1 1 # (Finland and Norway, * 6 1 #) and press

the Clear key.

Cancel:

Absence Press (see display).

Absence is not shown, press more... until appearing.

Down or Up Press to frame Div on no answer to nnnn: Active

(see display).

(nnnn = number to the answering position, e.g. the operator).

Deactivate Press (see display).

Exit Press (see display).

Note: You can also use the following procedure to cancel:

dial

# 2 1 1 # (Finland and Norway, # 6 1 #) and press

the Clear key.

61Dialog 4223 Professional/Dialog 4225 Vision

Call Forwarding

Diversion when caller receives a busy tone

Order:

Absence Press (see display).

Down or Up Press to frame Div on busy to nnnn: Not active

Activate Press (see display).

Exit Press (see display).

Absence Press (see display).

Down or Up Press to frame Div on busy to nnnn: Active (see display).

Deactivate Press (see display).

Exit Press (see display).

Absence is not shown, press more... until appearing.

(see display).

(nnnn = number to the answering position, e.g. the operator).

Note: You can also use the following procedure to activate: dial

* 2 1 2 # (Finland and Norway, * 6 7 #) and press

the Clear key.

Cancel:

Absence is not shown, press more... until appearing.

(nnnn = number to the answering position, e.g. the operator).

Note: You can also use the following procedure to cancel: dial

# 2 1 2 # (Finland and Norway, # 6 7 #) and press

the Clear key.

Diversion to paging

*218#í Dial and press to order.

Note: When Follow-me has been activated from your ordinary phone, you can re-divert calls to paging from the temporary answering position by adding extension number to the procedure, i.e. dial extension number

#218#í Dial and press to cancel.

Dialog 4223 Professional/Dialog 4225 Vision62

* and your

* 2 1 8 * your

# and press the Clear key.

Call Forwarding

Internal Follow-me

All calls to your extension are diverted to another extension of your choice (within the private network). The Follow-me lamp indicates that you have activated Follow-me. During Follow-me, your phone can still be used for outgoing calls and you will hear a special dial tone when you lift the handset.

Note: If your phone is programmed with “Multiple Directory Diversion and Do not disturb” (ask your system administrator), Internal Follow-me is ordered and cancelled simultaneously on all lines.

Order from your own extension

Absence Press (see display).

Absence is not shown, press more... until appearing.

Down or Up Press to frame Follow Me (see display).

Select Press (see display).

z Dial the answering position number.

Enter Press (see display).

Note: You can also use the following procedures to activate:

dial

* 2 1 * (U.K. * 2 *), dial the answering position

number, press or lift the handset, press the Diversion key (function key preprogrammed by your system administrator), dial the answering position number, press the Diversion key again, and replace the handset.

# and press the Clear key,

63Dialog 4223 Professional/Dialog 4225 Vision

Call Forwarding

Diversion ÕÔ Press,

Cancel from your own extension

Note: Function key preprogrammed by your system administrator.

NoDiversion press (see display).

Note: You can also use the following procedure to cancel:

dial

# 2 1 # (U.K. # 2 #) and press the Clear key.

Redirect from answering position

If you move from one answering position to another answering position, you can redirect Follow-me from that new position.

Note: Internal Follow-me must be ordered from your own extension before you can redirect from answering position.

*21*z Dial and enter your own extension number.

Note: U.K., dial

* 2 * No.

*z Press and enter the Diversion number.

#í Press to redirect.

Calls are diverted to the answering position.

Cancel from answering position

#21*z Dial and enter your own extension number.

Note: U.K., dial

# 2 * No.

#í Press.

Dialog 4223 Professional/Dialog 4225 Vision64

Call Forwarding

External Follow-me

If external Follow-me is allowed you can have all calls to your extension diverted to an external number of your choice. The Follow-me lamp indicates that you have activated Follow-me. During Follow-me, your phone can still be used for outgoing calls and you will hear a special dial tone when you lift the handset.

Order

Absence Press (see display).

Absence is not shown, press more... until appearing.

Down or Up Press to frame External Follow Me (see display).

Select Press (see display).

z Enter the digit or digits to get an external line and enter the

external number.

Enter Press (see display).

Note: You can also use the following procedure to activate:

dial

* 2 2 #, enter the digit or digits to get an external line,

enter the external number, press

Cancel

Diversion ÕÔ Press,

Note: Function key preprogrammed by your system administrator.

NoDiversion press (see display).

Note: You can also use the following procedure to cancel:

dial

# 2 2 # and press the Clear key.

# and press the Clear key.

65Dialog 4223 Professional/Dialog 4225 Vision

Call Forwarding

Personal Number (optional)

With this function you can be reached on your normal office phone number even if you are in another room, out of the office or at home, etc.

Depending on the functionality of your office exchange, you can have either one individual single search profile or you can choose between five individual search profiles.

A search profile can be designed to fit the situation, i.e. in the office, traveling, at home, etc. Both internal or external phone numbers can be used in a profile.

At your request, the search profiles are programmed or modified by your system administrator. See section “To design and order your

search profiles” on page 69.

When the function is activated, incoming calls are transferred to different phones or to back-up services in the order you choose. If an answering position in the profile is busy, the call can be transferred to another predefined position in the profile, i.e. voice mail or a colleague. You can activate the function from your own office phone or when out of the office, by using the Direct Inward System Access function (DISA).

Dialog 4223 Professional/Dialog 4225 Vision66

Call Forwarding

To activate or change to another profile from your office phone

Absence Press (see display).

Absence is not shown, press more... until appearing.

Down or Up Press to frame Select Profile (see display).

Select Press (see display).

Down or Up Press to frame the required profile (see display).

Select Press (see display).

The display shows the selected profile.

Notes:

You can also use the following procedure to activate: dial

* 1 0 *, enter the search profile digit (1-5), press # and

press the Clear key.

You can also activate/cancel and change to another profile by programming one function key/search profile (the function keys has to be pre-assigned by your system administrator). When the search profile is active the key lamp is on. See section “Settings” on page 95.

When another party is included in the activated profile, a colleague or an operator, etc., always remember to inform about your absence. If voice mail is included in the activated profile, always update your greeting with absence information.

To cancel from your office phone

Absence Press (see display).

Absence is not shown, press more... until appearing.

Down or Up Press to frame Select Profile (see display).

Select Press (see display).

Down or Up Press to frame No Profile (see display).

Select Press (see display).

Note: You can also use the following procedure to cancel:

dial

# 1 0 # and press the Clear key.

67Dialog 4223 Professional/Dialog 4225 Vision

Call Forwarding

To activate or change to another profile from an external phone

The external phone must be of push button type provided with pound key ( tone pulses (DTMF).

#) and star key (*) or a mobile phone adapted for dial

z Call the DISA function at your office.

Dial tone.

*75* Dial.

z* Enter the authorization code and press.

z# Dial your own extension number and press.

Dial tone.

*10* Dial.

z* Dial your own extension number and press.

( 1– 5) Press the search profile digit.

#d Press and replace the handset.

Note: When another party is included in the activated profile, a colleague or an operator, etc., always remember to inform about your absence. If voice mail is included in the activated profile, always update your greeting with absence information.

Dialog 4223 Professional/Dialog 4225 Vision68

Call Forwarding

To cancel from an external phone

The external phone must be of push button type provided with pound key ( tone pulses (DTMF).

#) and star key (*) or a mobile phone adapted for dial

z Call the DISA function at your office.

Dial tone.

*75* Dial.

z* Dial the authorization code and press.

z# Dial your own extension number and press.

Dial tone.

#10* Dial.

z# Dial your own extension number and press.

d Replace the handset.

To design and order your search profiles

The search profiles are installed or changed by your system administrator. In order to set up your profiles, copy the setting form, fill in your new or changed profiles and give it to your system administrator.

Note: If a profile handling application is connected to your system, you can edit profiles via your Intranet. See separate instructions for the application.

69Dialog 4223 Professional/Dialog 4225 Vision

Call Forwarding

Important notes when designing your search profiles:

• Avoid ring times longer than 45 seconds for your profiles.

Usually the caller hangs up after 3-6 ring signals. If you need a longer ring time, the maximum time is 60 sec.

• Consider the time you need to react and answer on each answering position in your profile.

You might need up to 15 seconds to react and answer a call on a desk or cordless phone and 20–25 seconds for a mobile phone.

• There must be an answering position at the end of every profile (Voice mail or operator/secretary).

If not, calls might end up unanswered.

• Consider what should happen while you are busy on a phone.

The available options are:

– Activate Free on 2nd (if available)

– Diversion to voice mail

– Diversion to the operator

• If an answering machine, a fax or other answering device is used as an early answering position, it might interrupt the searching.

Disconnect the answering device, or design the ring times so they do not affect the searching.

• If your system admits just one single personal profile, design the profile only with your 2–3 most frequently used positions.

If you add more numbers, there is a risk that the caller hangs up before a latter position is called.

• If your system admits 1–5 personal profiles, design the different profiles to fit your most frequently used positions.

Make sure you use as few answering positions as possible for each profile. Profile examples:

–In office

–At home

–Traveling

– Absent/not reachable

Dialog 4223 Professional/Dialog 4225 Vision70

Example:

How to fill in your setting form for search profiles:

Profile 1 In office

Search order

1Desk 1234 10

2Cordless 5234 15

3 Voice mail

* Examples: Desk, Cordless, Mobile, External, Voice mail, Operator, etc.

Profile 2 At home

Search order

1 External 222222 20

2 Mobile 0706666666 25

3 Voice mail

Type of telephone or Answering position* Telephone number

Call Forwarding

Ring time (seconds)

71Dialog 4223 Professional/Dialog 4225 Vision

Call Forwarding

Setting form for search profiles

Name:

Department:

Tel e p h o n e N o :

Account:

Profile 1 ..........................

Search order

* Examples: Desk, Cordless, Mobile, External, Voice mail, Operator, etc.

Type of telephone or Answering position* Telephone number

Profile 2 ..........................

Search order

Type of telephone or Answering position* Telephone number

Profile 3 ..........................

Search order

Type of telephone or Answering position* Telephone number

Profile 4 ..........................

Search order

Type of telephone or Answering position* Telephone number

Ring time (seconds)

Profile 5 ..........................

Search order

Type of telephone or Answering position* Telephone number

Ring time (seconds)

Dialog 4223 Professional/Dialog 4225 Vision72

Absence Information (optional)

Absence information is used to inform callers why you are absent and when you return. If you are authorized, you can also enter absence information for another extension from your extension. During absence information, your phone can still be used for outgoing calls and you will hear a special dial tone when you lift the handset

Order

Absence Press (see display).

Absence is not shown, press more... until appearing.

Down or Up Press to frame Absence reason (see display).

Select Press (see display).

Down or Up Press to frame the required reason (see display).

Select Press (see display).

When no return time or date is needed, the display shows the selected reason, and diversion information.

73Dialog 4223 Professional/Dialog 4225 Vision

Absence Information (optional)

When a return time or date is requested:

0915 Enter the date (MMDD) or time (HHMM) of your return.

(Example shows “Back on September 15”).

Note: The order in which the date is stated is system dependent.

Enter Press (see display).

NoDiversion Press (see display).

The display shows the selected reason, the time or date of return, and diversion information.

Note: You can also use the following procedure to order: dial

* 2 3 *, enter the absence code (0-9), enter time or

date of return (if requested), press key. The absence code is system dependent. Contact your system administrator regarding the available absence codes.

Cancel

Note: You can also use the following procedure to cancel: dial

# 2 3 # and press the Clear key.

# and press the Clear

Dialog 4223 Professional/Dialog 4225 Vision74

Absence Information (optional)

Order for another extension

*230* Dial.

z* Dial the extension number and press.

( 0– 9) Enter the absence code.

*0915 Press and enter the date or time of the other person's return.

#í Press.

The display on the other person's extension shows the reason and, if entered, time or date of return.

Cancel for another extension

#230* Dial.

z# Dial the extension number and press.

Note: If the special dial tone is received, the authorization code for the other extension is required. Add the code and press

# before pressing the Clear key.

í Press.

75Dialog 4223 Professional/Dialog 4225 Vision

Messages

Manual Message Waiting (MMW)

If the called extension does not answer you can initiate a message waiting indication on that extension (if this function is allowed). If there is a message waiting, the Message key lamp is on and you will hear a special dial tone after lifting the handset.

Answer

Message ÕÔ Press.

Note: Function key preprogrammed by your system administrator.

A call is initiated to the extension that requested Message Waiting.

Checking the party that requested MMW

Dialog 4223 Professional:

Program Press (see display).

Program is not shown, press more... until appearing.

Select Press (see display).

Message Ô Press.

Note: Function key preprogrammed by your system administrator.

The number that requested Message Waiting is shown in the display.

Exit Press to finish procedure (see display).

Dialog 4223 Professional/Dialog 4225 Vision76

Dialog 4225 Vision:

Å Select Program in the top menu (see display).

Select Press to select Programming of keys (see display).

Message Ô Press.

Note: Function key preprogrammed by your system administrator.

The number that requested Message Waiting is shown in the display.

Exit Press to finish procedure (see display).

Cancel MMW at your own extension

#31# Dial.

í Press.

Messages

Order MMW to another extension

In idle mode:

*31* Dial.

z Dial the extension number.

Press.

The Message Waiting key lights up on the called extension.

Cancel MMW to another extension

#31* Dial.

z Dial the extension number.

Press.

77Dialog 4223 Professional/Dialog 4225 Vision

Messages

Message Waiting (optional)

If assigned this function and your phone is diverted to an interception computer, a function key (programmed by your system administrator) will flash when there are messages stored for you in the computer. The messages will be printed out on a printer connected to the computer.

To print out messages

Message ÕÔ Press.

Note: Function key preprogrammed by your system administrator.

The display shows the identity of the computer and the number of messages stored for you.

If you find that the notification of Message Waiting is intrusive or you want to shut off the notification:

#91#* Dial.

Acknowledgement tone.

Dialog 4223 Professional/Dialog 4225 Vision78

Messages

Voice mail (optional)

This integrated voice mail function allows you to leave a voice message to the caller when you are unable to answer calls, e.g. when out of office, in a meeting, etc. The caller can then leave a message in your mailbox. When back in office you can enter your mailbox and listen to the messages received.

You can choose to divert all incoming calls to your mailbox, or calls when there is no answer, or calls when your phone is busy.

If you use the personal number function, it is recommended to program voice mail as the last answering position for all search profiles.

When you enter your mailbox, you will hear recorded instructions on how to handle listening, recording, storing and deleting messages, and how to change your security code.

To activate and deactivate your mailbox

For all incoming calls:

See “Diversion” on page 59 (function code 21). Use the number to the voice mail system as the “answering position number”.

When incoming calls get no answer:

See “Diversion” on page 59 when there is no answer (function code

211).

When incoming calls get a busy tone:

See “Diversion” on page 59 when caller receives a busy tone (function code 212).

79Dialog 4223 Professional/Dialog 4225 Vision

Messages

To enter your mailbox

From your office phone:

z Dial the number to the voice mail system.

Note: If a function key is programmed for your mailbox and when the key lamp is lit or flashing (= a new message is received), you can also press this key. On the Dialog 4225 Vision, you can also enter the top menu

press

Select (see display).

If you are asked to enter your security code:

Messages and

z Enter your security code.

Code at delivery = your extension number.

From another phone:

z Dial the number to the voice mail system.

If you are asked to enter your security code (the used phone has a mailbox of its own):

# Press.

z Dial your mailbox number.

(normally your office extension number)

z Enter your security code (if required).

To enter someone else´s mailbox

z Dial the number to the voice mail system.

If you are asked to enter your security code (the used phone has a mailbox of its own):

# Press.

z Dial the mailbox number.

(normally the office extension number of the other person)

z Enter the security code of the other person (if required).

Dialog 4223 Professional/Dialog 4225 Vision80

Messages

To handle the mailbox

Recorded information on the line tells you the number of new and stored messages. If you have too many messages stored, you will first be asked to delete saved messages.

Recorded instructions ask you to press different digits in order to listen to callers’ messages, record your own greetings, change your password or exit your mailbox, etc.

The following diagram gives an overview of the mailbox system and the digits to be used.

81Dialog 4223 Professional/Dialog 4225 Vision

Group Features

Group Call-pick-up

People working in a team can have their phones programmed by their system administrator to form Call Pick-up groups.

In a Call Pick-up group, any member can answer any individual call to group members.

GrpPickUp Press to answer (see display).

GrpPickUp is not shown, press more... until appearing.

Notes:

You can also press

One Call Pick-up group can serve as an alternative to another group. Calls to the alternative group can only be answered when there are no calls to your own group.

Finland and Sweden, press

Common bell group

Calls are signalled on a common bell.

GrpPickUp Press to answer (see display).

GrpPickUp is not shown, press more... until appearing.

Notes:

You can also press

Finland and Sweden, press

Dialog 4223 Professional/Dialog 4225 Vision82

Group Hunting

An internal Group Hunting number is a common directory number for a group of extensions. Calls to the group will be indicated at a free extension in the group.

When you leave the group temporarily, you make your phone unavailable for incoming calls.

To leave the group temporarily

*21*z Dial and enter your own extension number.

Group Features

#í Press.

To re-en t e r t h e g r oup

#21# Dial.

í Press.

Note: U.K., dial

* 2 * No.

# 2 #

83Dialog 4223 Professional/Dialog 4225 Vision

Group Features

If you are authorized you can divert all calls to your group, to another extension or group:

*24* Dial.

z* Dial the number of the group to be diverted and press.

z Dial the extension number of the new anwering position.

Press.

To cancel the Diversion:

#24* Dial.

z Dial the number of the group that has been diverted.

Press.

Dialog 4223 Professional/Dialog 4225 Vision84

Group Do not disturb

If your extension is defined as a master extension (programmed by your system administrator), you can mark a group of extensions as Group Do not disturb. The group can be bypassed by you.

To o r d e r :

*25*z Dial and enter the group number.

Group Features

Note: Germany and South Africa, dial

# Press.

Special dial tone.

í Press.

To cancel:

#25*z Dial and enter the group number.

Note: Germany and South Africa, dial

#í Press.

To bypass:

*60*z Dial and enter the extension number.

# Press.

The call is made to the specified extension in the group.

* 2 8 * No.

# 2 8 * No.

85Dialog 4223 Professional/Dialog 4225 Vision

Other Useful Features

Account code (optional)

This function is used to charge a call to an account number or to prevent unauthorised calls from your phone. The account code can have 1 to 15 digits.

Account Press (see display).

Account is not shown, press more... until appearing.

z Enter Dial the account code and press (see display).

Dial tone.

Note: You can also use the following procedure: dial

* 6 1 * (Finland and Norway, * 7 1 *), enter the

account code and press

z Dial the digit or digits to get an external line and the external

number.

Ongoing external call

When used to charge a call it is also possible to connect an ongoing external call to an account code. During the call:

Line

ÕÔ Press the ongoing call Line key to put the call on hold.

Account Press (see display).

Account is not shown, press more... until appearing.

z Enter Dial the account code and press (see display).

Dial tone.

Note: You can also use the following procedure: dial

* 6 1 * (Finland and Norway, * 7 1 *), enter the

account code and press

Line

ÖÔ Press the flashing Line key for the call put on hold.

Dialog 4223 Professional/Dialog 4225 Vision86

Immediate Speech Connection

You automatically answer a call without lifting the handset or pressing any keys. The function can be permanently active or activated by use of a function key (programmed by your system administrator).

Permanently active

Program the ringing option with “Immediate Speech Connection with one ring signal”, option 6, on the Line key. See section “Programming of ring signals” on page 99.

Activated on a function key

Automatic answer Ô Press to order or cancel.

Note: Function key preprogrammed by your system administrator.

The incoming call is signalled with one ring signal. When the key lamp is lit you can use this function.

Other Useful Features

87Dialog 4223 Professional/Dialog 4225 Vision

Other Useful Features

#001# Dial.

General Deactivation

The following features can be simultaneously cancelled:

• Callback (all Callbacks are cancelled).

• Diversion/Internal and External Follow-me.

• Manual Message Waiting/Message Diversion.

• Do not disturb.

Order

í Press.

Night Service

When the exchange is in Night Service mode, all your incoming calls to the operator are transferred to a selected extension or group of extensions. The exchange is equipped with three different Night Service modes:

Common Night Service

All incoming calls to the operator are transferred to one specific extension. Answer the call in the normal way.

Individual Night Service

Selected external calls to the operator are transferred to one specific extension. Answer the call in the normal way.

Universal Night Service

All incoming calls to the operator are transferred to a universal signalling device, e.g. the common bell. Answer the call as descibed in section “Common bell group” on page 82.

Dialog 4223 Professional/Dialog 4225 Vision88

Other Useful Features

Hot line

Ask your system administrator if you require this function.

Delayed Hot line

When the handset of the delayed Hot line phone is lifted or when the Line key is pressed, a timer is started. If no digit is pressed before time out, a call is automatically generated to a specific extension or external line. If a digit is pressed before time out the phone works as an ordinary phone.

Direct Hot line

The same function as described above, but without a delay. Only Hot line calls can be placed from this line. To be used e.g. as alarm phone, door phone etc.

Alarm extension

An extension can be programmed by your system administrator as an Alarm extension. A call to an Alarm extension obtains automatic Intrusion if the extension is busy. Up to seven calling parties may be connected at the same time.

Emergency mode

In the event of an emergency the operator can set the exchange into Emergency mode, during which only preprogrammed extensions are permitted to make calls. If your extension is not assigned with this category and you try to make a call, you will not receive a dial tone.

89Dialog 4223 Professional/Dialog 4225 Vision

Other Useful Features

Data communication

Your phone can be used together with a PC as an integrated voice and data terminal. Contact your your system administrator if you require this function.

Additional directory number

You can be assigned (programmed by your system administrator) one or more Additional Directory Numbers (lines) on free function keys.

To answer, make calls and use functions on the additional directory lines, use the same procedure as for the Triple Access Line if nothing else is stated. However, you have to press the additional Line key after lifting the handset.

Example:

To make a call on an additional directory line:

u Lift the handset.

Additional line Ô Press.

z Dial the extension number.

Note: Function key preprogrammed by your system administrator.

Dialog 4223 Professional/Dialog 4225 Vision90

Other Useful Features

Multiple represented directory number

Your extension number can be programmed on a dedicated key on other system telephones, i.e. the number is “represented” on these phones.

This means that incoming calls to your extension can be answered on any of these other phones by just pressing the dedicated key. The dedicated key can also be assigned the possibility to call your extension when pressed. This function has to be programmed by your system administrator.

Malicious Call Tracing

If you are disturbed by bothersome or malicious external incoming calls, you can request number tracing from the network provider.

You can invoke tracing during or after an ongoing conversation. The external line can be held for a limited period of time.

Order

During an ongoing conversation:

TraceMalC Press (see display).

TraceMalC is not shown, press more... until appearing.

Note: You can also press Mal. Call Tracing (function key

preprogrammed by your system administrator).

The system acknowledges with different tones whether the tracing request was accepted or rejected.

91Dialog 4223 Professional/Dialog 4225 Vision

Other Useful Features

DISA = Direct Inward System Access (optional)

If you are assigned to use this function and you are working externally, you can call your office and get access to an external line in order to make business calls. The business call will be charged your office extension number or an account number. You will just be charged for the call to the office.

The external phone must be of push button type provided with pound key ( tone pulses (DTMF).

After a completed DISA call you must hang up before a new DISA call can be made.

There are different procedures depending on the type of authorization code, or when an account code is used.

With common authorization code

#) and star key (*) or a mobile phone adapted for dial

z Call the DISA function at your office.

Dial tone.

*72* Dial.

z# Dial the authorization code and press.

Dial tone.

z Dial the external number.

With individual authorization code

z Call the DISA function at your office.

Dial tone.

*75* Dial.

z* Dial the authorization code and press.

z# Dial your own extension number and press.

Dial tone.

z Dial the external number.

Dialog 4223 Professional/Dialog 4225 Vision92

Call list (optional)

With this function, calls to and from your phone will be logged. By use of the display menu keys below the display, you can browse the Call list, make calls to numbers in the list and delete numbers from the list.

You can choose to browse in the complete list of all calls, or in specific lists of unanswered, outgoing and incoming calls. When new unanswered calls have been stored in the list,

n Missed is shown in the display (n = number of missed calls).

Your phone must be idle and unlocked to be able to browse the Call list.

To access the Call list

Dialog 4223 Professional:

CallList Press (see display).

Down or Up Press to frame the requested list (see display).

Other Useful Features

Select Press (see display),

The required list is displayed, see section “Call list options” on page 94.

or use the shortcut directly to the unanswered calls list,

n Missed press (see display).

n = Number of missed calls.

Dialog 4225 Vision:

Å Select CallList in the top menu (see display).

Down or Up Press to frame the requested list (see display).

Select Press (see display),

The required list is displayed, see section “Call list options” on page 94.

or use the shortcut directly to the unanswered calls list,

n Missed press (see display).

n = Number of missed calls.

93Dialog 4223 Professional/Dialog 4225 Vision

Other Useful Features

Down or Up Press to frame a phone number in the list (see display).

Call list options

Call Press to call the framed phone number (see display).

more... Press to show more options (see display).

Delete Press to delete the framed call (see display).

Return Press to return to the previous menu key options

(see display).

Example of the complete Call list:

Smith Bob 3333 12:24 23 Aug 2003 Nelson Lord 5555 11:33 23 Aug 2003

Call Up Down more...

Program PhoneSet CallList PhoneBook Messages

Smith Bob 3333 12:24 23 Aug 2003

Nelson Lord 5555 11:33 23 Aug 2003

0012115171 15:11 22 Aug 2003

Carter Jim 7777 14:06 21 Aug 2003

Call Up Down more...

The content of the Call list is (from left to right):

– Type of call symbol. See explanation below.

– Name of the calling/called person, e.g. “

– Phone number of the calling/called person, e.g. “

– Time of the call, e.g. “

10:48“.

– Date of the call.

– Bar indicator. Indicates the shown part of the total list, and

where that part is positioned in the total list.

With the following call symbols displayed:

J Gilmour“.

5467“.

Missed call.

Indicates a missed but checked incoming call.

Incoming call.

Indicates an answered incoming call.

Outgoing call.

Indicates an outgoing call.

Dialog 4223 Professional/Dialog 4225 Vision94

Settings

Programming of function keys

Frequently used functions and phone numbers can be programmed on the function keys for easy access. When you want to use the function, just press the key. Certain functions must be preprogrammed by your system administrator. Both phone numbers and function codes can be programmed on a function key.

Enter programming mode

Dialog 4223 Professional:

Program Press (see display).

Program is not shown, press more... until appearing.

Select Press (see display).

Continue with “Program or change a function”.

Dialog 4225 Vision:

Å Select Program in the top menu (see display).

Select Press to select Programming of keys (see display).

Continue with “Program or change a function”.

95Dialog 4223 Professional/Dialog 4225 Vision

Settings

Program or change a function

Ô Press the key to program or change.

Notes:

If the key is already programmed, the number or function will be displayed. If you do not want to change the programmed function, press without saving the changes.

To erase a programmed function, press the Clear key, and press

Exit to leave the menu.

Exit to leave the menu

z Enter phone number or a function code according to the list

in section “Functions and required data”.

Notes:

If a wrong number is entered, press the Clear key to erase it, and then enter the number again.

You can continue programming another function key (repeat from “Press the key to program or change”).

ÕÔ Press the function key again.

Exit Press to finish programming (see display).

Remove the transparent cover and write the function name or phone number beside the key.

Note: Use the DCM (Designation Card Manager) to make and print your own designation cards. DCM is included on the Telephone Toolbox CD for MD110 Communication System or it can be downloaded from:

http://www.ericsson.com/enterprise/library/manuals.shtml

For more information, please contact your Ericsson Enterprise certified sales partner.

Dialog 4223 Professional/Dialog 4225 Vision96

Functions and required data

Function Function code or Associated number

Most common

Finland France Sweden

Settings

Call pick up:

Group 8 4 6 Individual No. + 8 No. + 4 No. + 6

Call Waiting 5664 On hold, common 846 Conference 3 Dial by a function key Extension No.

Intrusion on busy extension

Last External Number Redial

Personal Number (list no.)

488

*** **0 **0

1–5)

(

97Dialog 4223 Professional/Dialog 4225 Vision

Settings

Functions that need to be programmed by your system administrator:

• Additional lines • Callback*

• Dedicated intercom link • Diversion*

• Do not disturb* • External line

• Free on 2nd • Immediate Speech Connection*

• Individual external line • Malicious Call Tracing

• Manual Message Waiting • Multiple representation

• Name and number log • Search profile lists and preassigning of function keys for Personal Number

*Function can be programmed by you.

When the function is programmed by you, you will not get a toggle function. Instead you will have one key for activation and another key for deactivation. The key lamp will not indicate that the function is activated.

When the function is programmed by your system administrator you will get a toggle function and the key lamp will indicate that the function is activated.

Dialog 4223 Professional/Dialog 4225 Vision98

Settings

Programming of ring signals

You have 6 programmable ring signals on your phone. The different signals can be programmed on lines, additional lines and multiple represented lines.

Enter programming mode

Dialog 4223 Professional:

Program Press (see display).

Program is not shown, press more... until appearing.

Select Press (see display).

Continue with “Program or change a ring signal”.

Dialog 4225 Vision:

Å Select Program in the top menu (see display).

Select Press to select Programming of keys (see display).

Continue with “Program or change a ring signal”.

99Dialog 4223 Professional/Dialog 4225 Vision

Settings

Program or change a ring signal

Line 1 Ô Press the corresponding Line key.

A digit (0–6) is shown in the display.

Note: If you do not want to change the programmed ring signal, press changes.

Exit to leave the menu without saving the

( 0– 6) Select the ring signal you want to use according to the list

below.

0 = Silent. 1 = Periodic ring signal. 2 = Delayed periodic ring signal. 3 = One muted ring signal. 4 = One muted delayed ring signal. 5 = Immediate Speech Connection with one ring signal

controlled by function key.

6 = Immediate Speech Connection with one ring signal.

Note: Options 5 and 6 are not available for multiple represented lines.

Line 1

ÕÔ Press.

Exit Press to finish programming (see display).

Dialog 4223 Professional/Dialog 4225 Vision100

Ericsson DIALOG 4223 PROFESSIONAL, DIALOG 4225 VISION User Manual

Specifications and Main Features

Frequently Asked Questions

User Manual

Table of Contents

Welcome

Copyright

Warranty

Declaration of conformity

Description

Dialog 4223 Professional

D4 mode information

Dialog 4225 Vision

Lamp indications

Tones and signals

Display information

Free Seating (optional)

Incoming Calls

Answer calls

Answer a second call during an ongoing call

Do not disturb, DND

Outgoing Calls

Make calls

Number presentation restriction

Individual external line

Redial calls from the Call list

Last External Number Redial

Save external number

When you receive a busy tone

Bypass

Speed Dialing

Authority

During Calls

Group listening (loudspeaking)

Handsfree

Mute

Inquiry

Transfer

Conference

On hold

Send caller identity code at transfer

Dialing during a connected call

Call Metering

Cost information

Call Duration (Timer)

Call Forwarding

Diversion

Internal Follow-me

External Follow-me

Personal Number (optional)

Setting form for search profiles

Absence Information (optional)

Messages

Manual Message Waiting (MMW)

Message Waiting (optional)

Voice mail (optional)

Group Features

Group Call-pick-up

Common bell group

Group Hunting

Group Do not disturb

Other Useful Features

Account code (optional)

Immediate Speech Connection

General Deactivation

Night Service

Hot line

Alarm extension

Emergency mode

Data communication

Additional directory number

Multiple represented directory number

Malicious Call Tracing

DISA = Direct Inward System Access (optional)

Call list (optional)

Settings

Programming of function keys

Functions and required data

Programming of ring signals