Ericsson BUSINESSPHONE 250, Dialog 3185 Premium, BUSINESSPHONE 50 User Manual

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User´s Guide

BUSINESSPHONE 250

BUSINESSPHONE 50

Ericsson Analogue Telephone

Dialog 3185 Premium

ANSWER CALLS

Answer:

Answer on another extension:

MAKE CALLS

Normal calls: (Extension no.)

Common abbreviated number: (Abbreviated no.)

Individual abbreviated number:

Last external number redial:

YOU GET BUSY TONE OR NO ANSWER

Automatic call-back:

Camp on: (Keep handset off hook)

Intrusion:

INQUIRY

Ongoing conversation: (Call 3rd party)

REFER BACK

Switch between calls:

To terminate:

CONFERENCE

Ongoing conversation: (Call 3rd party)

TRANSFER

Transfer a call: (Call 3rd party)

REMINDER

Reminder (24 hours):

Cancel reminder:

BUSINESSPHONE 250 / BUSINESSPHONE 50 – VERSION 5.0 DIALOG 3185 ANALOGUE PREMIUM TELEPHONE

USER’S GUIDE

This document contains proprietary information which is protected by copyright. No part of this document may be reproduced or transmitted in any form or by any means, electronic or mechanical, including photocopying, recording, or by any information storage and retrieval system, or translated into another language, without prior written consent of Ericsson Austria AG, Vienna, Austria.

The information in this document is subject to alteration without prior notice.

ERICSSON MAKES NO WARRANTY OF ANY KIND WITH REGARD TO THIS MATERIAL, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. Ericsson shall not be liable for errors contained herein nor for incidental or consequential damages in connection with the furnishing, performance or use of this material.

Ericsson Austria AG Pottendorfer Strasse 25-27 A-1121 Vienna, Austria Telephone: +43-1-81 100-5450 Telefax: +43-1-81 100-5437 http://www.ericsson.at

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DISCLAIMER

This is a part of EN/LZTBS 102 333 R2A. Subject to alteration without prior notice

This is my opinion on the BusinessPhone 250 /

BusinessPhone 50 Analogue Telephone User´s Guide,

article number EN/LZTBS 102 333 R2A:

Name..................................................................................

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Address ..............................................................................

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Postcode .............................. Country..............................

Tel ......................................................................................

Fax......................................................................................

Email ..................................................................................

Size and format:

Instructions:

Symbols and illustrations:

Description of functions:

Quick reference guide:

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Please feel free to add pages if you need more space!

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TELEFAX FORM

We try to make this documentation as user-friendly as possible.

You can help us make it better, by returning this form with suggested improvements.

Fax the form to Ericsson Austria at +43-1-81 100-5437 or send an e-mail to:

businessphone.documentation@sea.ericsson.se

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BusinessPhone 250 - Premium Telephone

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DESIGNATION CARD MANAGER CD-ROM

CD-ROM On the CD you will find helpful products and your user´s

guide in electronical format.

Hardware requirements:

CPU Pentium 166MHz, 32 MB RAM 15 MB free memory on hard disk (optional) VGA 800*600, 8 bit, 256 colors Sound card (recommended) CD-ROM drive (12x)

Software requirements:

Operating system: MS Windows 9x, MS Windows 2000 or MS Windows NT 4 (service pack 3 or higher)

No CD-ROM?

Please send an e-mail to: businessphone.documentation@sea.ericsson.se

and we will send you a personal copy for free!

Designation Card Manager The Designation Card Manager is the tool for desig-

ning and printing your personal designation cards.

Also included All user documentation as pdf-files, a quick reference

help system, a screen saver and a demo version of our BusinessPhone Computer Based Training tool.

ANSWER CALLS

Answer:

Answer on another extension:

MAKE CALLS

Normal calls: (Extension no.)

Common abbreviated number: (Abbreviated no.)

Individual abbreviated number:

Last external number redial:

YOU GET BUSY TONE OR NO ANSWER

Automatic call-back:

Camp on: (Keep handset off hook)

Intrusion:

INQUIRY

Ongoing conversation: (Call 3rd party)

REFER BACK

Switch between calls:

To terminate:

CONFERENCE

Ongoing conversation: (Call 3rd party)

TRANSFER

Transfer a call: (Call 3rd party)

REMINDER

Reminder (24 hours):

Cancel reminder:

Redial

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WELCOME

Welcome to the User´s Guide for the Ericsson Analogue Premium phone in the BusinessPhone 250 / BusinessPhone 50 system from Ericsson.

It is a state-of-the-art business communications system. Its alliance of features and facilities effectively improves communications for virtually any kind of organization. To take full advantage of these advanced features and facilities there is a line of phones, designed for ease of use in every situation.

Note: The features described in this user´s guide are related to version 5.0 of the BusinessPhone 250 / BusinessPhone 50 system, some features described in this guide might not work in earlier version of the system.

Some features described in this user´s guide might be protected by a hardware dongle that has to be bought separately.

This guide will demonstrate how the Analogue Premium phone helps you access the functions of the BusinessPhone 250 / BusinessPhone 50 system.

Ericsson Analogue Premium Telephone

BusinessPhone 250 / BusinessPhone 50

TABLE OF CONTENTS

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Table of Contents

page

Important ................................................................................5

Description ..............................................................................6

Incoming calls ..........................................................................9

Outgoing calls ........................................................................11

During calls ............................................................................14

Call forwarding ......................................................................18

Information ............................................................................23

Internal messages ....................................................................27

Mailbox system ......................................................................30

Abbreviated numbers ..............................................................32

Group facilities ......................................................................36

Other useful facilities ..............................................................39

Date and time ........................................................................45

Security ..................................................................................46

Least Cost Routing ................................................................48

Audible adjustments ..............................................................49

Tones and signals ....................................................................51

Glossary ..................................................................................52

Installation..............................................................................54

Trouble shooting ....................................................................56

Useful hints ............................................................................57

Index ......................................................................................58

Quick reference guide ............................................................63

IMPORTANT

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IMPORTANT The BusinessPhone 250 / BusinessPhone 50 system supports

all types of analogue telephones, but some described features require that an Ericsson Analogue Premium telephone is connected to the system.

Throughout the guide you will be advised if a function is adapted for the Ericsson Analogue Premium telephone or not.

Note: Since the Ericsson Analogue Premium telephone easily can be switched between pulse and tone dialling it can be connected to all types of telephone exchanges, but remember that an analogue telephone must be connected to an analogue line.

DESCRIPTION GENERAL This section gives you a short description of your Ericsson

Premium telephone (Dialog 3185).

DESCRIPTION

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ABC

DEF

GHI

JKL

MNO

PQRS

TUV

WXYZ

Line

Dialog

3185

Program Tone Redial

(bottom side)

DESCRIPTION

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1 Display

16 characters. Indicates call duration or date and time.

2 Programmable keys

Ten keys for storing frequently called numbers. You can store two numbers per key (upper and lower), see section “Abbreviated numbers”.

3 Mute

To switch the microphone on or off. See section ”During calls”.

4 Handset and speaker volume

To adjust the volume. See section ”Audible adjustments”.

5 R-key

Used for example to make an inquiry, to transfer a call or to establish a conference, see section ”During calls”.

Can be set to two different modes, see section ”Audible adjustments”.

6 Line / Loudspeaker on/off

a. Line key for in and outgoing calls. b. Loudspeaker on or off. See section ”During calls”.

7 Program

Storing numbers. See section “Abbreviated numbers”. Setting the clock. See section “Other useful facilities”.

8 Tone

Temporary change to tone dialling. See section ”During calls”.

9 Last number redial / Pause key

a. Redial last number dialled. b. Insert a pause if you have to wait for dial tone.

10 Ringing signal volume

Adjust ringing signal volume. See section ”Audible adjustments”.

11 Ringing signal character

Adjust ringing signal character. See section ”Audible adjustments”.

12 Tone / Pulse dialling

Switch between tone or pulse dialling. See section ”Audible adjustments”.

(continued)

DESCRIPTION

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DESCRIPTION (continued)

13 Flash / Earth mode

Switch between “flash” (timed break) or “earth” mode for the R-key. See section ”Audible adjustments”.

14 Clock on/off

See section “Date and time”.

15 Loudspeaker

16 Microphone

17 Handset with hearing aid function

See section ”Audible adjustments”.

Please note: The handset may retain small metal objects in the earcap region.

INCOMING CALLS

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INCOMING CALLS GENERAL A ringing signal indicates an incoming call.

ANSWER CALLS

Lift the handset

On another extension You can answer a call to another extension from any phone

in your office.

Call the ringing extension

You receive busy tone.

Press

A second call is waiting A call waiting tone will inform you, during a conversation,

that a second call is waiting on your phone. (See also Camp on). You have two options.

Option 1 : Finish the ongoing call:

Replace the handset

The new call will be signalled on your phone.

Lift the handset to receive the new call

(continued)

INCOMING CALLS

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ANSWER CALLS (continued)

Option 2 : Ask your conversation partner to wait:

Press and replace the handset

The waiting call will be signalled on your phone.

Lift the handset to receive the new call

After finishing the new call:

Replace the handset

Your first call will be signalled on your phone.

Lift the handset to receive the first call again

Handsfree You can also answer calls handsfree.

Press without lifting the handset

You are connected to the caller via the loudspeaker and microphone.

Press to terminate a handsfree call

OUTGOING CALLS

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OUTGOING CALLS GENERAL Sometimes you make a call but the person is not available.

These functions will help you in your attempts to establish contact with the called party.

MAKE CALLS Internal or external calls.

Lift the handset and dial the number

The number may be any of the following:

- an extension number,

- an external number, where 0 is the digit for external call access,

- a common abbreviated number.

Wait for dial tone Sometimes it is required to wait for a new dialling tone

after dialling the prefix digit when making an external call. In such situations, you must store the pause for a new dial tone into the number:

Press

Handsfree

Press without lifting the handset

Dial the number

You are connected to the caller via the loudspeaker and microphone.

Press to terminate a handsfree call

Redial

OUTGOING CALLS

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LAST EXTERNAL NUMBER REDIAL When you initiate an external call the system automatically

stores all the dialled digits, irrespective of whether the call was successful or not. Stored numbers can consist of maximum 31 digits.

Note: To redial a number that incorporates a wait for a new dial tone, you must indicate to the telephone where in the number it must pause and wait for the new dial tone. To do this, press the redial-key at the proper place in the number. See section “Make calls”.

Lift the handset

Press to redial the last dialled external number

AUTOMATIC CALL-BACK You call an extension and receive busy tone or get no

answer. This can also be used if no external line is free:

Press

Verification tone.

Replace the handset

You are called back if the extension finishes the ongoing call or the next time the extension finishes a new call. You have to answer within eight seconds, otherwise the callback service is cancelled.

Lift the handset when you are called back

The requested extension is called automatically.

Redial

OUTGOING CALLS

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BUSY EXTENSION You call an extension and receive busy tone.

Camp-on You can notify a busy extension of your call by a muted

ringing signal (if this function is allowed).

Press to camp on

(Keep handset off hook) When the called extension replaces the handset it will be called automatically.

Note: If you receive the busy tone again, the desired extension does not allow camp-on.

Intrusion You can intrude on an ongoing call on a busy

extension (if this function is allowed).

Press to intrude

Intrusion tone is heard and a three party call is established. When the called extension replaces the handset and you keep off hook, the called extension will be recalled automatically.

Note: If you still hear the busy tone, then your extension does not have the authority to intrude or the desired extension is protected against intrusion.

CALL TIMER When you make an outgoing call, the call timer starts after 4

seconds, showing the duration of your call. When the call is finished the duration is displayed for 15 seconds.

If you want to see the duration of your last call (idle phone):

Lift the handset and press

Display example:

Program

00:00:35

DURING CALLS

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DURING CALLS GENERAL The BusinessPhone 250 / BusinessPhone 50 system allows

you to handle calls in many different ways. You can switch between handset and handsfree/group conversation, mute the microphones, make an inquiry, transfer the call or create a conference.

MONITORING You have an ongoing conversation via the handset.

Press to switch the loudspeaker on

Replace the handset

The loudspeaker monitors the call.

Note: When the loudspeaker is on, the microphone is automatically switched off in the handset. You can adjust the volume, see section ”Audible adjustments”.

Press to end the call

From monitoring to handset

Lift the handset

Continue your conversation via the handset.

MUTE You can turn off the microphone of the handset. Then the

caller will not be able to hear the conversation in your room.

Press to switch the microphone on or off

The lamp lights if the microphone is turned off.

INQUIRY During an ongoing conversation you like to make an

inquiry to an internal or external party.

Press

The first call is put on hold.

Call the third party

When the third party answers, you can switch between the calls, create a conference and end one of the calls.

Refer back You can switch between connected parties:

Switch between calls

Press to terminate

The ongoing call is terminated. The other call is connected.

Note: Sometimes the ”R”-key must be pressed twice. Whether you can put internal calls on hold or transfer calls to external lines depends on your PBX. Consult your system administrator.

DURING CALLS

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DURING CALLS

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TRANSFER You have an ongoing internal or external conversation and

you want to transfer an ongoing call.

Press

Call the third party

You can transfer the call before answer or wait for answer

Note: Make sure, that you are connected to the desired party. Please read the notes and warnings in section ”Useful hints”.

Replace the handset

The call is transferred.

Transfer to a busy extension You can even transfer calls to busy extensions. The other

party will hear a muted signal (camp-on), and the call will be extended, as soon as the ongoing call is terminated (if campon is allowed).

Call-back You are called back, if you have transferred an external call

and the other extension has not answered the call within a certain time. Your telephone will ring again.

DURING CALLS

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CONFERENCE You have an ongoing conversation and you want to

establish a telephone conference.

Press

Call the third party

Press to establish a three party conference

Now you have established a three party conference. To mark the conference, all conference members will hear a periodical conference tone.

Repeat the procedure to include other persons to the conference

In this way, you can include up to six parties in a conversation. How many of them can be external callers depends on the programming of the system.

Replace the handset to leave the conference

DIAL MODE If your telephone is in the pulse dialling mode, and you want

to use any of the automated data services that require tone dialling, you can switch temporarily to tone dialling during a call, e.g. when calling interactive tele services or controlling telephone answering machines remotely.

Note: After you end the call, dialling is reset to pulse dialling.

Press to switch to tones

Tone

CALL FORWARDING

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CALL FORWARDING GENERAL When you are not available to take calls or decide to answer

your calls on another extension, it is useful to forward your calls to an alternate answering position. If you urgently need to talk to someone who has forwarded his calls, the system is also equipped with a bypass function.

Depending on the type of diversion you are also able to record your personal greeting, see section “Personal greeting”.

Note: You can still make calls as usual.

Diversion on no reply If you are not available to answer incoming calls (internal

or external), your system administrator can program your extension to automatically divert calls to a programmed diversion address (default time: 15 seconds).

Diversion on busy If your extension is busy and you receive an incoming call

(internal or external), your system administrator can program your extension to automatically divert the call to a programmed diversion address.

FIXED DIVERSION This function directs your calls to a pre-programmed

answering position (e.g. secretary).

Activate fixed diversion

Lift the handset

Press to activate diversion

Cancel diversion

Lift the handset

Press to cancel diversion

CALL FORWARDING

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INDIVIDUAL DIVERSION This feature gives you the possibility to divert your calls to

internal and external positions, e.g. to any directory number, a colleague’s extension, an external number or a common abbreviated number (e.g. your car telephone).

Note: In order to prevent misuse, individual external diversion can be blocked for your extension, see section “Security”.

Program and activate internal diversion Divert your calls to an internal position.

Lift the handset

Dial

Enter the new diversion address

Press to activate the individual diversion

Verification tone. You can make outgoing calls as usual. A special dial tone reminds you that ”Call forwarding” is active.

Note: An individual internal diversion cannot be activated if an individual external diversion is already activated.

Cancel internal diversion

Lift the handset

Dial

(continued)

CALL FORWARDING

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INDIVIDUAL DIVERSION (continued)

Program and activate a new external diversion address To set a new individual external diversion address:

Lift the handset

Dial

Dial the digit(s) for external call access and enter the new external diversion address

A maximum of 24 digits.

Press to activate the individual diversion

Verification tone.

Note: Individual external diversion can also be used via the DISA function, see section “Other useful facilities”.

Cancel external diversion

Lift the handset

Dial

Note: The programmed diversion address is not removed from the memory, the diversion is just inactive.

Re-activate external diversion Divert your calls to an external position.

Lift the handset

Dial to activate the programmed external diversion

You can make outgoing calls as usual. A special dial tone reminds you that ”Call forwarding” is active.

CALL FORWARDING

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FOLLOW ME If you are in another room, you can still answer your calls by

forwarding them to where you are. To activate Follow me, ”Individual Diversion” must be active on your telephone.

Activate Follow me Note: This procedure has to be executed from the telephone the

calls are diverted to.

Lift the handset

Dial

Dial your number and press

Dial the new number to where incoming calls should be diverted

Press to activate Follow me

Special dial tone.

Cancel Follow me Follow me and individual diversion can also be cancelled

from the answering position.

Lift the handset

Dial

Dial your number

Press to cancel Follow me

Dial tone.

CALL FORWARDING

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BYPASS CALL FORWARDING Bypass call forwarding makes it possible to call a specific

extension, even if call forwarding is activated on this extension.

Lift the handset

Press

Enter extension number

Press

You will be connected to the specified extension, regardless of which type of call forwarding the called extension has activated.

INFORMATION

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INFORMATION GENERAL If you are not in the office for a certain period of time (e.g.

meeting, vacation, lunch, illness), this feature allows you to inform your callers why you are absent. External callers will be routed to the operator who also has access to your absent info.

Note: When you have activated a diversion with a personal greeting, callers will receive this greeting instead of your activated absence information.

You can inform your callers with:

1) Pre-defined texts

Enter the reason for your absence and the date and time of your return.

2) Voice information

Record a voice message and name your absent information.

ENTER INFORMATION To store text or voice information.

Lift the handset

Press to enter the information mode

Select ”Pre-defined text” or ”Voice information”

(continued)

INFORMATION

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ENTER INFORMATION (continued)

Pre-defined texts

Enter ”Code” and

Enter ”Completing info” from the table below

Code Completing info

Time of return 1 hour (00-23) minute (00-59) Date of return 2 month (01-12) day (01-31) Lunch 3 back at, hour minute Meeting 4 back at, hour minute Vacation 5 back, month day Illness 6 back, month day

Press to enter the information

Internal callers receive the information on the display (or as spoken information to callers without display phone).

Pre-defined texts Example: Vacation, back June 27

Lift the handset

If you do not know the time of return, just press #. Information active. Internal callers receive the information on the display (or as spoken information to callers without display phone). External callers will be routed to the operator who also has access to your absent info.

INFORMATION

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Voice information

Lift the handset

Press to enter information mode

Press and speak

Press to play-back and listen to your recording

Press and speak to re-record

Press to send

Information active.

Internal callers will hear the information via the handset or the loudspeaker. External callers will be routed to the operator who also has access to your absent info.

Note: You can dial your own extension number if you want to check your information.

INFORMATION

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ERASE INFORMATION, SAVE INFORMATION

Lift the handset

Press to erase info

Lift the handset

Press to deactivate and save for later use

Information is passive.

Use saved information When the information is switched off:

Lift the handset

Press to activate saved info

Information is active.

INTERNAL MESSAGES

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INTERNAL MESSAGES GENERAL You can send a call-back or a voice message when you call an

extension and receive busy tone or get no answer. The BusinessPhone 250/50 system is also equipped with a dictaphone function.

SEND MESSAGE To send a message to an extension when you receive busy

tone or get no answer.

Call-back To send a ”call me” message.

Press to send

Voice To send a voice message.

Press and speak

Press to play-back and listen to your recording

Press and speak to re-record

Press to send

INTERNAL MESSAGES

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CHECK AND STORE RECEIVED MESSAGES You can check and store your received messages.

Received messages are divided into following three categories:

• New messages (not heard or read)

• Heard/Read messages

• Stored messages

Note: Messages are deleted from the system after a certain time. The time depends on which category the message belongs to. Please ask your system administrator regarding this.

Lift the handset

Dial

You can check and store your received messages. Up to 20 messages can be stored.

Voice messages will be heard via the speaker or the handset. ”Call me” messages will call the sender automatically (these messages cannot be stored).

Note: Depending on the configuration, you might be asked for your password before you can retrieve your messages. See section ”Security”.

INTERNAL MESSAGES

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DICTAPHONE If you want to record and retrieve personal voice messages

you can use the dictaphone. A dictaphone message is treated as a normal message. How to retrieve dictaphone messages, see section “Check and store received messages”.

Record message To start the recording:

Lift the handset

Dial and record your message

The maximum recording time is four minutes and 15 seconds.

Select options below:

Press to play-back

Press and speak to re-record

Press to stop the recording and save the message

MAILBOX SYSTEM

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MAILBOX SYSTEM GENERAL While you are away from the office, callers can leave

messages in your individual mailbox. You are also able to record your personal greeting, see section “Personal greeting”.

INDIVIDUAL MAILBOX SYSTEM If you are not in the office, you can give the service to the

caller to leave a message in your mailbox.

Activate Divert your extension to the mailbox system.

Lift the handset

Press

Dial the number to the mailbox system

Ask the system administrator for your defined mailbox number.

Press

Deactivate

Lift the handset

Press

Retrieve messages When you lift the handset and receive a special dial tone,

either a diversion is activated or a message is waiting.

Lift the handset

Press

See section “Check and store received messages”.

MAILBOX SYSTEM

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PERSONAL GREETING Depending on the type of diversion you want to activate,

you can leave three different personal greetings to the caller. The diversion state can be on no reply, on busy or an activated individual diversion.

Lift the handset

Dial

During the procedure you will be asked for your extension number and your password.

Press to configure your personal greeting

Enter diversion code

Select an option below and follow the voice announcements.

Type of diversion Code

Diversion greeting on busy 1 Diversion greeting on no reply 2 Individual diversion greeting 3

Press to store the recorded greeting

When you activate the diversion, the recorded greeting is played to the next caller.

Replace the handset to finish the procedure

Note: When you have activated a diversion with a personal greeting, callers will receive this greeting instead of your activated absence information.

ABBREVIATED NUMBERS

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ABBREVIATED NUMBERS GENERAL By using abbreviated numbers, you can make calls simply

by pressing a few keys.

Frequently used external numbers are stored as ”common abbreviated numbers” in the exchange.

Up to 10 ”individual abbreviated numbers” (your personal most frequently used external numbers) can be stored and used on the keys ”**0” to ”**9”.

COMMON ABBREVIATED NUMBERS External numbers are stored centrally in your BusinessPhone

system. Common abbreviated numbers have a maximum of 4 digits and can be dialled from every extension that has the authority to do so.

Lift the handset

Dial the common abbreviated number

Please refer to your telephone directory.

INDIVIDUAL ABBREVIATED

NUMBERS You can program and activate your most frequently used

external numbers on the keys ”**0” to ”**9”.

Lift the handset and press

Dial the abbreviated number

A number between 0 and 9.

ABBREVIATED NUMBERS

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Program individual abbreviated number How to program external numbers on the keys 0 to 9.

Lift the handset

Enter programming mode

Select an abbreviated number between 0 and 9 and press

Dial the number and press

The number can consist of up to 24 digits.

Cancel one specific individual abbreviated number

Lift the handset

Press

Enter an abbreviated number between 0 and 9 and press

Cancel all individual abbreviated numbers

Lift the handset

Press

Confirmation tone.

ABBREVIATED NUMBERS

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DIAL-BY-NAME You can program and activate directory numbers (extensions

and common abbreviated numbers) on the programmable keys. It is possible to store 20 numbers and the number can consist of maximum 20 digits.

Lift the handset

Head Office Press to make a call (pre-programmed)

Note: One press will activate the number in the upper memory, a double press will activate the number in the lower memory.

Program dial-by-name How to program a directory number on the programmable keys.

Lift the handset

Press

Dial the number

You can use any directory number, e.g. a common abbreviated number or a colleague’s extension number. You can also store codes that contain *, #, R and Tone. To store a number that incorporates a wait for a new dial tone, see section “Outgoing calls”.

Press a programmable key

Note: One press will store the number in the upper memory, a double press will store the number in the lower memory.You can remove the transparent cover in order to write the names beside the keys. If a number is already stored, it will be erased automatically. If you would like to erase a dial-by-name number, store a “0” instead of the telephone number.

Replace the handset

Program

ABBREVIATED NUMBERS

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Checking stored numbers How to see a programmed directory number.

Lift the handset

Press

Press the desired programmable key to see the programmed number

Note: One press will display the number in the upper memory, a double press will display the number in the lower memory.

Replace the handset

Program

GROUP FACILITIES

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GROUP FACILITIES GENERAL When you are working together in a team the following

group facilities can be very useful.

GROUP HUNTING Your telephone can be included in one or several hunt groups.

In a hunt group all members are represented with one common directory number. 16 hunt groups can be programmed, each containing 1 to 20 members. A member can be either an extension number, an operator console or a fictive number. Please ask your system administrator if you require this function.

Note: The number of cordless extensions in a hunt group are limited to eight (including tandem configurations).

Incoming calls to the hunt group are directed to free extensions in the group. The hunt order within the group can be changed to suit your needs. If no one answers an incoming call before the programmed time, the call is forwarded to the programmed answering position (e.g. operator).

Note: If all members in a hunt group are busy, the call-back or intrusion functions are not available, however the camp-on function can still be used.

To log in to one hunt group:

Lift the handset

Dial

Dial the hunt group code and press

Please ask your system administrator for the configured number.

GROUP FACILITIES

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To log in to all hunt groups:

Lift the handset

Dial

Press

Answer calls Answer group hunting calls in the normal way.

Log out To log out from one hunt group:

Lift the handset

Dial

Dial the hunt group code and press

Please ask your system administrator for the configured number.

To log out from all hunt groups:

Lift the handset

Dial

Press

GROUP FACILITIES

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GROUP CALL PICK UP In a pick up group, any member can answer any individual

call to group members. You answer a call to a group member by dialling a special answering number. Please ask your system administrator for the configured number.

Lift the handset

Dial the group call pick up code

COMMON BELL The common bell facility allows all extensions of the system

(operator included) to pick up the call from an extension that has been predefined as a common bell extension.

Lift the handset

Dial the common bell pick up code

Please ask your system administrator for the common bell pick up code.

If two or more extensions simultaneously attempt to answer a call from the common bell extension, only the first extension will pick it up. The other extensions will receive the ”number unobtainable” tone. This will also happen if you dial the common bell pick up code and there are no calls waiting at the common bell extension.

OTHER USEFUL FACILITIES

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OTHER USEFUL FACILITIES GENERAL By using these facilities your productivity will be increased, e.g.

you can set reminders for important meetings, place the costs for external calls on separate accounts and much more...

REMINDER The phone can be set to remind you at any time within the

next 24 hours (multiple settings are allowed).

Lift the handset

Dial

Dial reminder time and press

(00-23) hour + (00-59) minute. When the time is reached your phone rings with recall signal.

Note: If you receive busy tone, your extension does not have the authority to set a reminder.

Cancel reminder

Lift the handset

Dial to cancel all settings

ACCOUNT NUMBER You can place costs for external calls on a selected account

number (up to 15 digits).

Lift the handset

Press

Enter account number and press

Internal dial tone. Make the external call.

OTHER USEFUL FACILITIES

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AUTOMATED ATTENDANT The Automated Attendant facility sends voice instructions to

external and internal callers, informing them of all possible options they can choose. Voice instructions lead the callers step by step to the desired destination.

Lift the handset

Dial the automated attendant directory number

Please ask your system administrator for the Automated Attendant directory number.

TANDEM CONFIGURATION The tandem configuration is a unit, consisting of two telephones

using the same directory number. One of the telephones is defined as the ”Primary” and the other one as the ”Secondary”.

This function enhances the communication for users that, for example, have a wired phone on their desk (the ”primary telephone”) and need to be mobile within their company’s building with their own portable (the ”secondary telephone”). Basically the tandem configuration works as follows:

To activate the tandem configuration

Lift the handset

Dial to log on the secondary telephone

Replace the handset

For incoming calls:

• Both telephones are treated as 1 single extension.

For outgoing calls:

• Both telephones are treated as 2 separate extensions.

OTHER USEFUL FACILITIES

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To deactivate the tandem configuration

Lift the handset

Dial to log off the secondary telephone

Replace the handset

For incoming calls:

• The ”secondary” telephone cannot be called and the ”primary”

telephone works as a normal ”stand-alone” telephone.

For outgoing calls:

• Both telephones are treated as 2 separate extensions

Transferring a call between the members of a tandem unit

Press

Dial own directory number

Replace the handset

OTHER USEFUL FACILITIES

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DIRECT INWARD SYSTEM ACCESS (DISA) If you are working externally and you have the need to make

business calls, call your company and use the company PBX to make an external call to the desired party. You just pay the costs for the phone call to your company. The other costs will automatically be placed on your extension number or on a special project.

Note: To activate this function, you have to change the default password from “0000” to a personal one. Which code to use and how to change it, see section ”Select password”.

You can also divert calls from your office extension to your external position, see section “Call forwarding”.

During the procedure you will be prompted for your password. See last page for a card to remember these specific numbers.

Lift the handset and dial the public number of your company

followed by the DISA number

Ask the system administrator for the defined DISA number.

Dial the external number

or Use the external diversion function

Procedure, see section “Call forwarding”.

Note: If you program a new diversion address, remember to reset it when you return to your office.

OTHER USEFUL FACILITIES

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DOORPHONE The doorphone is used to monitor the admission to your

company, i.e you can open the doorlock from your phone.

Answering doorphone calls

Lift the handset

You will be in speech connection with the calling party.

Opening of the doorlock After you have answered the doorphone, you can open the

door making an inquiry to the door-opener’s directory number

Press

Dial the door-opener´s directory number

Please ask your system administrator for the number.

OTHER USEFUL FACILITIES

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NETWORKING Networking is the connection of several premises within a

company. The connection can be set up via leased lines, public lines, Local Area Network (LAN) or Wide Area Network (WAN). Ask your system administrator about details regarding networking.

IP CALLS IP calls are internal calls sent via an internal data network

(LAN or WAN) and the transfer of data and voice is made on the same line. If you are connected to an internal data network the IP connection is made automatically. To minimise the traffic on the network the speech quality is decreased.

If the speech quality is not acceptable you can disconnect the IP call and switch to a non-IP call (alternative network). The switch from the IP net to the non-IP net is made during the call, so the call does not have to be disconnected.

If you want to switch to a non-IP net during the call:

Press

Dial

During the procedure the other party is put on hold. When the procedure is ready you will receive a special ringing tone and the call is resumed in the non-IP net.

Note: A switch to a non-IP call can only be performed if the original call is an IP call, otherwise you will receive a blocking tone.

DATE AND TIME

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DATE AND TIME GENERAL This section describes how to set and change the date and

time of your telephone.

DATE AND TIME Your telephone has a built in 24-hour clock, which is

displayed when the handset is on-hook (idle phone).

To change the date and time:

Slide the clock switch to “ON”

Lift the handset

Press and hold

The default date and time is displayed. The indication for “month” is flashing.

Enter month (two digits) and press

The indication for “day” is flashing.

Enter day (two digits) and press

The indication for “hour” is flashing.

Enter hour (two digits) and press

The indication for “minute” is flashing.

Enter minute (two digits) and press to activate

The colon between hour and minute is flashing to indicate that the clock is running.

Note: If a telephone connected in parallel with Dialog 3185 is used for more than 1 1/2 hours, the clock will stop and must be set again.

Program

0I-0I I2:00

SECURITY

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SECURITY GENERAL You can block your extension in order to prevent

unauthorized use of your telephone, e.g if your external calls are placed on a specific account number.

BLOCK EXTENSION

Lift the handset

Dial to block your extension

Verification tone. Your extension is blocked.

Un-block extension

Lift the handset

Dial

Dial your password and press to re-open

Verification tone. Your extension is open for use.

SELECT PASSWORD You can use your four-digit password for blocking your

phone from unauthorized use or for making external calls from any blocked extension.

Lift and press

Dial to select a new password

Dial your present password and press

The default password is ”0000”.

Dial your new password and press

Verification tone.

SECURITY

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BYPASS BLOCKED EXTENSION In order to make a call, you can temporarily bypass a

blocked extension.

Bypass own extension

Lift the handset

Dial

Dial your password and press

Dial tone. You can make one call from your extension.

Bypass another extension This makes it possible to make a call on another, blocked

extension, by using your password.

Lift the handset

Dial

Dial your password and press

Dial your extension number and press

Dial tone. You can make one call from the blocked extension.

LEAST COST ROUTING

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LEAST COST ROUTING GENERAL Least Cost Routing (LCR) automatically selects the cheapest

way to establish the connection to the desired external number. Please ask your system administrator if this function is installed in your system.

LEAST COST ROUTING If the extension has been configured to use LCR, each

external call will be analysed and the cheapest way will be selected.

Use least cost routing

Lift the handset

Dial the digit(s) for external call access and the external number

The usual way of making an outgoing external call.

Calling least cost routing If LCR has been installed in your system, but your extension

is not configured to use it automatically, you also have the opportunity to get the cheapest connection by dialling the LCR code before you dial an external number.

Lift the handset

Dial the LCR code

Please ask your system administrator for the LCR code.

Dial the digit(s) for external call access and the external number

AUDIBLE ADJUSTMENTS

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AUDIBLE ADJUSTMENTS GENERAL In order to satisfy your personal needs, the BusinessPhone

250 / BusinessPhone 50 system is equipped with a couple of options to set and adjust a personal volume and ringing signal character.

HANDSET AND LOUDSPEAKER VOLUME Use the volume keys. During a call, adjust the listening

volume (handset- or monitor mode). The volume is reset

when you hang up.

Press to change the volume

RINGING SIGNAL VOLUME The ringing signal volume can be adjusted in three steps:

soft, medium and loud. Adjust the ringing signal volume using the slide switch.

Slide to change the volume

RINGING SIGNAL CHARACTER The ringing signal character can be adjusted with two

different characters: bass and treble. Adjust the ringing signal character using the slide switch.

Slide to change the character

HEARING AID COMPABILITY Since your telephone has a built-in inductive coupler for the

hard-of-hearing, anyone so desiring can use the telecoil in his/her hearing-aid while telephoning. To do so, simply switch the hearing-aid in the T position.

AUDIBLE ADJUSTMENTS

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TONE/PULSE DIALLING On delivery, your telephone is set to tone dialling mode.

To find out if you can use tone dialling, proceed as follows:

Lift the handset and dial the number

The usual way of making an outgoing call. If the call goes through, you don’t have to change your telephone to pulse dialling.

If, however, the dial tone continues without interruption when you start to dial the number, you are connected to an exchange/PBX that requires pulse dialling and you need to set it to pulse dialling.

Slide to change

Note: You can also temporarily switch your telephone to tone dialling, see section “During calls”.

FLASH/EARTH MODE On delivery, your telephone is set to flash mode.

The R-button (register recall) can be set to two different modes: “timed break” (flash) and “earth”. To find out if you have to change the mode of the R-button, proceed as follows:

Lift the handset

Make a call and use any of the services that require R

If you cannot use the service, you need to change the mode of the R-button to the “earth” position.

Slide to change

TONES AND SIGNALS

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TONES AND SIGNALS Tones are audible in the handset. Ringing signals are emitted

from the phone.

Dial tone

(System ready to accept digits)

Special dial tone

(System ready to accept digits, active diversion on telephone)

Ringing tone -repeated after 4 s

(Ringing signal to called party)

Special ringing tone -repeated after 4 s

(Ringing signal to line 2)

Busy tone

(Called party is busy)

Number unobtainable tone

(Called number not accessible or vacant)

Blocking tone

(Call cannot be executed due to congestion or called party blocked)

Verification tone

(Verification that ordered function is accessed)

Intrusion tone

(Sent to all parties during intrusion)

Conference tone -repeated after 15 s

(Sent to all participants in a conference)

Internal ringing signal -repeated after 4 s

External ringing signal -repeated after 4 s

Automatic call-back signal

Note: The tones and ringing signals in this guide refer to the standard system but may vary between countries.

IIIIIIIIIII

II I

GLOSSARY

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GLOSSARY

ABBREVIATED NUMBER DIALLING Initiating a call to a pre-programmed number by dialling a code or pressing a key.

Short numbers can be: 1. Common, which means that all extensions can use them.

2. Individual, which means that they are programmed and used by each extension separately

(10 numbers). See section ”Abbreviated numbers”.

ACCOUNT NUMBER To place costs for external calls on a selected account number (up to 15 digits).

See section ”Other useful facilities”.

AUTOMATED ATTENDANT A facility which sends voice instructions to internal and external callers, providing all

options which can be chosen. Voice instructions lead the caller to the desired destination. See section ”Other useful facilities”.

CALL-BACK An indication to a busy extension, to inform the person that you want to speak to

him/her. See sections ”Internal messages” and ”Outgoing calls”.

CAMP ON To place (queue) a call to a busy extension. See section ”Outgoing calls”.

DIAL-BY-NAME Initiation of a call by operating a single key. Internal numbers (or common abbreviated

numbers) can be stored on each extension. See section ”Abbreviated numbers”.

DIRECTORY NUMBER Numbers with 1-8 digits which are assigned to extensions or external lines or as

common abbreviated numbers.

DIRECT INWARD SYSTEM ACCESS (DISA) If you are working externally, the DISA function enables you to make external calls

(long distance) via the company PBX. You only pay for the call to your company. See section ”Other useful facilities”.

DIVERSION Incoming calls to an extension are diverted to another directory number

(extension, common abbreviated number or the operator). There are three possibilities:

1. Direct, which means that all calls to an extension are forwarded directly,.

2. On no reply, which means that a call is forwarded if it is not answered within a certain

time. 3. On busy, which means that a call is forwarded if the extension is busy.

See section ”Call forwarding”.

DIVERSION BYPASS This is useful for letting urgent calls through to an extension where diversion is active.

See section ”Call forwarding”.

EXTENSION All telephones connected to the PBX have a unique internal number (upto 3 digits).

INFORMATION Internal callers are informed about absence and time of return.

External callers are diverted to the operator, where the same information is available. Information can be of two kinds: 1. Pre-programmed text information. 2. Voice

information.

INTRUSION To intrude on an ongoing call when a requested extension is busy.

See section ”Outgoing calls”.

IP CALL Internal call sent via an internal data network (LAN or WAN).

LEAST COST ROUTING A function that automatically selects the cheapest way to connect your external call

(not necessarily the shortest distance). See section ”Least cost routing”.

MAILBOX The mailbox system controls the messages that are left for or sent by you when you are

absent. See section ”Mailbox system”.

GLOSSARY

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MESSAGE A message can be sent to any extension. This is useful when you receive the busy tone

or get no answer. There are two kinds of message: 1.”Call me” message. 2. Voice message. See section ”Internal messages”.

MUTE To switch the microphone temporarily off. See section ”During calls”.

PASSWORD A four-digit code needed to e.g. block your extension and retrieve messages from the

mailbox system. You can set your own password. See section ”Security”.

PBX Public Branch Exchange. Your telephone switching system (e.g. BusinessPhone 250).

PRE-DEFINED TEXT Pre-programmed absent information. See section ”Information”.

TIE LINE An external line from the private network.

THIRD PARTY A third connection (person), which can be included in an ongoing two person

conversation. The connection can be internal or external.See section ”During calls”.

TRANSFER During an internal or external ongoing call you can make an inquiry and then

transfer the call to another party (internal or external). See section ”During calls” and ”Useful hints”.

TRUNK LINE A trunk line is the same as an external line. Can be either digital or analogue.

INSTALLATION

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INSTALL STAND

1 Cable to handset 2 Cable to exchange 3 Wallmounting

screw holes

Wall mounting handset hook

INSTALL CABLES

You can put the cable to the handset in any of the two notches underneath the telephone. The cable to the exchange has to be plugged in ”ANALOGUE LINE“.

Change cables To remove a cable, push down the plug’s stop. Use a

screw-driver to unlock the stop.

ANALOGUE LINE

HANDSET

Clock

On Off

INSTALLATION

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CLEANING THE TELEPHONE Use a slightly moistened (not wet) cleaning-rag or an anti-

static rag and wipe off the telephone carefully. Do not use rough rags, solvents or aggressive cleaning fluids. Any damages of the telephone, that are caused by nonobservance of these instructions, are not part of the liability given by the manufacturer.

PLACING THE TELEPHONE

• Do not place your telephone on sensitive surfaces.

Use a non-slippery pad to protect your furniture from possible damage.

• Do not place your telephone near sources of extreme

heat, e.g. near the radiator.

• Make sure that the line cable isn´t creased.

ADJUST TELEPHONE

Press to decrease angle

Pull to increase angle

Tiltable display

Adjustable angle

TROUBLE SHOOTING

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TROUBLE SHOOTING GENERAL This section contains information on how to solve common

operational problems.

TROUBLE SHOOTING Go through the following steps if you encounter any problems.

If this does not solve the problem, contact your system administrator. If others have similar problems, there may be a system error.

Fault check list

1. Make sure your telephone is connected to an

analogue line

2. Read the Installation chapter

To make sure that you have done everything correctly and that everything is properly connected.

3. Disconnect all extra equipment

If your telephone is working properly when done, the problem lies in the extra equipment.

4. Connect a functioning telephone instead of

the faulty one

If that telephone is working properly, the problem is probably in your telephone, contact your system administrator.

5. Check for operational problems

If operational problems are found, the problem is in the telephone network, contact the local telephone service or the local telephone company.

USEFUL HINTS

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CONNECTIONS BETWEEN EXTERNAL LINES With your BusinessPhone PBX, you can establish an external

call diversion or a conference with more than one external party or transfer an external call to another external destination (e.g. a mobile phone). These features are very useful for everyday business life.

Note: When these features are used, your BusinessPhone will occupy at least two external lines.

However, there may be disadvantages in connecting to several external lines. We would therefore like to draw your attention to the following:

• Please do not transfer external calls to an external mailbox, to information systems or to external parties before they have answered

• Try to avoid diverting calls to third parties before they have answered

• If you are connected to two external lines, cancel one call by pressing ”R” and ”1”

If the external parties are not persons (mailbox, automated information or attendant systems, etc.), connections on external lines can last a long time, which can be costly. Moreover, such calls may occupy two of your system’s external lines. You can restrict connections between the external lines by re-programming your system. Please ask your system administrator or contact our service center for more information.

INDEX

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Page

Abbreviated numbers......................................32

Absent information.........................................23

Account number.............................................39

Adjust telephone.............................................55

Answer a second call .........................................9

Answer calls ......................................................9

Answer on another extension............................9

Audible adjustments .......................................49

Automated attendant......................................40

Automatic call-back ........................................12

Block extension...............................................46

Busy extension................................................13

Bypass blocked extension................................47

Bypass call forwarding ....................................22

Call forwarding...............................................18

Call me message .............................................27

Call timer .......................................................13

Camp-on ........................................................13

Check and store received messages..................28

Cleaning the telephone...................................55

Common abbreviated numbers.......................32

Common bell .................................................38

Conference .....................................................17

Date and time.................................................45

Description - Medium telephone......................6

Dial mode.......................................................17

Dial-by-name..................................................34

Dictaphone.....................................................29

Direct Inward System Access (DISA)..............42

Diversion........................................................18

Doorlock ........................................................43

Doorphone .....................................................43

During calls ....................................................14

Enter information...........................................23

Erase information ...........................................26

External calls...................................................11

Fault check list................................................56

Fixed diversion................................................18

Flash/Earth mode ...........................................50

Page

Follow me.......................................................21

Glossary..........................................................52

Group call pick up..........................................38

Group facilities ...............................................36

Group hunting ...............................................36

Handset and loudspeaker volume ...................49

Handsfree incoming calls................................10

Handsfree outgoing calls.................................11

Hearing aid compability .................................49

Important .........................................................5

Incoming calls...................................................9

Individual abbreviated numbers......................32

Individual diversion........................................19

Individual mailbox system ..............................30

Information ....................................................23

Inquiry ...........................................................15

Install cables ...................................................54

Install stand ....................................................54

Internal calls ...................................................11

Internal messages ............................................27

Intrusion.........................................................13

IP calls............................................................44

Last external number redial.............................12

Least Cost Routing .........................................48

Mailbox system...............................................30

Make calls.......................................................11

Monitoring.....................................................14

Mute...............................................................14

Networking.....................................................44

Opening of the doorlock ................................43

Other useful facilities......................................39

Outgoing calls ................................................11

Password .........................................................46

Personal greeting.............................................31

Placing the telephone......................................55

Pre-defined texts .............................................24

Refer back.......................................................15

Reminder........................................................39

Ringing signal character..................................49

INDEX

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Page

Ringing signal volume ....................................49

Save information.............................................26

Second telephone............................................40

Security...........................................................46

Select password...............................................46

Send message ..................................................27

Short numbers................................................32

Switch to tones ...............................................17

Tandem configuration ....................................40

Timer..............................................................13

Tone/Pulse dialling .........................................50

Tones and signals ............................................51

Transfer...........................................................16

Trouble shooting.............................................56

Two telephones...............................................40

Un-block extension.........................................46

Useful hints ....................................................57

Voice information ...........................................25

Voice messages ................................................27

Volume ...........................................................49

Wait for dial tone ...........................................11

When you receive busy tone...........................13

NOTES

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NOTES

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NOTES

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ANSWER CALLS

ACCOUNT NUMBER

Answer:

Answer on another extension:

(Call ringing extension)

MAKE CALLS

Normal calls: (Extension no.)

(External no.)

Common abbreviated number: (Abbreviated no.)

Individual abbreviated number:

(Abbreviated no. 0-9)

Redial

Last external number redial:

YOU GET BUSY TONE OR NO ANSWER

Automatic call-back:

(Lift handset when called back)

Camp on: (Keep handset off hook)

Intrusion:

Costs on a selected account no.:

(Account number)

MESSAGES

”Call me”:

Voice: Speak

Play-back:

Re-record: Speak

Send:

Receive messages:

CALL FORWARDING

Fixed diversion:

Individual internal diversion:

(New no.)

Cancel internal diversion:

INQUIRY

Ongoing conversation: (Call 3rd party)

REFER BACK

Switch between calls:

To terminate:

CONFERENCE

Ongoing conversation: (Call 3rd party)

(To establish)

(To leave)

TRANSFER

Transfer a call: (Call 3rd party)

(Before or after answer)

REMINDER

Reminder (24 hours):

(Reminder time)

Cancel reminder:

Follow me, re-direct from answering extension:

Cancel from answ. extension:

Bypass call forwarding:

INFORMATION

Enter information (pre-text):

info code completing info

Time of return Date of return Lunch Meeting Vacation Illness

hour (00-23) minute (00-59)

1. month (01-12) day (01-31)

2. back at, hour minute

3. back at, hour minute

4. back, month day

5. back, month day

(Own no.)

(New no.)

(Own no.)

(Extension no.)

(Select ”info code” from list below)

(Enter ”completing info”)

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This is a part of EN/LZTBS 102 333 R2A. Subject to alteration without prior notice

IMPORTANT NUMBERS

Number Function

Account number 1 Account number 2 Automated attendant Common bell Direct inward system access (DISA) Doorphone External line number 1 External line number 2 Group call pick-up Individual mailbox number Least cost routing Password Tie line number 1 Tie line number 2

POST DIALLING DIGITS

Number Function

Answer calls on another extension Automatic call-back Call waiting Camp-on Intrusion

ABBREVIATED NUMBERS

Common Abbreviated Numbers

Individual Abbreviated numbers

IMPORTANT NUMBERS

Fax......................................................................................

Email ..................................................................................

.......... ..................................................................................

Please feel free to add pages if you need more space!

QUICK REFERENCE CARD

Personal code

DISA and Message check:

Company number

DISA Number Message system

Personal code

DISA and Message check:

Company number

DISA Number Message system

These cards are used for DISA and to check messages.

Personal code

DISA and Message check:

Company number

DISA Number Message system

Personal code

DISA and Message check:

Company number

DISA Number Message system

Project name

Account number

Special account numbers for business calls:

This is a part of EN/LZTBS 102 333 R2A

Project name

Account number

Special account numbers for business calls:

This is a part of EN/LZTBS 102 333 R2A

Project name

Account number

Special account numbers for business calls:

This is a part of EN/LZTBS 102 333 R2A

Project name

Account number

Special account numbers for business calls:

This is a part of EN/LZTBS 102 333 R2A

QUICK REFERENCE CARD

Austria

Ericsson Austria AG Pottendorfer Strasse 25-27 A-1121 Vienna, Austria Telephone: +43-1-81 100-5450 Telefax: +43-1-81 100-5437 http://www.ericsson.at

Australia

Ericsson Australia Pty Ltd. Ericsson Business Systems 126-142 Trenerry Crescent Abbotsford Vic 3067, Australia Telephone, sales: +61-13-1374 Service: +61-1800-033-216 Telefax: +61-9284-5776 http://www.ericsson.com.au/AU/

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Ericsson is the leading communications supplier, combining innovation in mobility and Internet in creating the new era of mobile Internet. Ericsson provides total solutions covering everything from systems and applications to mobile phones and other communications tools. With more than 100,000 employees in 140 countries, Ericsson simplifies communications for customers all over the world.

Read more at http://www.ericsson.com/pressroom

Austria

Ericsson Austria AG Pottendorfer Strasse 25-27 A-1121 Vienna, Austria Telephone: +43-1-81 100-5450 Telefax: +43-1-81 100-5437 http://www.ericsson.at

Australia

United Kingdom

Enterprise Distribution Enterprise Networks and Datacomms Telecommunications Centre Ericsson Way, Burgess Hill West Sussex RH15 9UB Telephone: +44-(0)1444-234567 Telefax: +44-(0)1444-874299 http://www.ericsson.co.uk

EN/LZTBS 102 333 R2A

Printed on chlorine free paper. Printed guide: EN/LZTBS 102 1333 R2A

Ericsson BUSINESSPHONE 250, Dialog 3185 Premium, BUSINESSPHONE 50 User Manual

Specifications and Main Features

Frequently Asked Questions

User Manual