Ericsson ANALOG User Guide

HUMBOLDT

STATE

UNIVERSITY

Humboldt State University owns and operates its own telephone switch, often referred to as a PBX (Private Branch Exchange). The campus PBX is a Model MD110, manufactured by Ericsson.

The MD110 supports two kinds of signaling; digital and analog. Digital telephones are proprietary, and are designed to take full advantage of the rich feature set available with the MD110.

Analog telephones are similar to the telephones that operate in our homes. But because they are connected to the PBX, the features operate differently than our home telephones.

Features include:

Conference Calling Call Waiting Automatic Call Back Call Diversion Distinctive Ringing Individual Abbreviated Dialing Redial

Telecommunications &

Network Services

These features are implemented with the twelve dial buttons and the FLASH key. The FLASH key readily distinguishes an analog telephone. The operation of the Analog Telephone instrument is described in this manual.

Important note:

Digital and Analog telephones are NOT interchangeable.

Damage may result, either to the instrument or the PBX if

Analog User Guide

these telephones are plugged into the wrong jack. If unsure, please call extension 5000 for assistance.

Table of Contents

QUICK START

Quick Start.....................................................1

Distinctive Rings and System Tones.................................3

Features........................................................4

Call Pick up ..............................................4

Hold/Park ...............................................4

Inquiry/Consultation Hold ..................................4

Conference ...............................................5

Transfer .................................................5

Speed Redial .............................................5

Automatic Call Back.......................................6

Call Waiting..............................................6

Call Diversions ...........................................7

Follow Me ...............................................8

Individual Abbreviated Dialing. .............................9

Quick Reference .................................Back Cover

Voice Mail.....................................................10

Account ................................................10

Time Saving Tips ........................................11

Here is a brief guide of feature operation. For more detailed instructions, please see the pages referenced in ( ).

Hold (Page 4)

With party on line: Press

Listen for 3 beeps and dial tone Hang up To retrieve, pick up handset

Flash

Inquiry/Consultation Hold (Page 4)

With party on line: Press

Listen for 3 beeps and dial tone Dial second party and converse

Press to reach first party To alternate between calls,

Flash

Important numbers and access codes

EMERGENCY

Campus Operator

Off-Campus Calls Plus the number

Off-Campus Operator

Personal Calling Card Calls Area Code/telephone number,

Voice Mail System

Telephone Problems

On-line Directory http://www.humboldt.edu/~telcom/

8 0

after tone, your card number

4VMS

4 8 6 7 5 0 0 0

9 1 1

8 0 0

Transfer a call (Page 5)

With party on line: Press

Listen for 3 beeps and dial tone Dial second party Wait for answer, announce call Hang up OR

Press to return to first party

Flash

Speed Redial (Page 5)

Last off-campus call:

1 Analog Telephone User Guide Sept99

QUICK START (continued)

Press

* * *

Lift handset before ringing stops Called extension rings

Conference Calls (Page 5)

With first party on line: Press Flash

Dial second party After answer No Answer

Press Press Listen for long beep Dial next party All parties connected Repeat steps to connect up to 8 parties

Call Waiting (Page 6)

To send to busy extension:

To answer call waiting tone:

(One or two beeps during call)

Flash

Press Busy tone changes to ring Wait for party to answer

Hang up on first party OR Press

First party is placed on hold

DISTINCTIVE RINGS AND SYSTEM TONES

RING VOLUME

By adjusting the control wheel located on the bottom of the telephone, the volume of the ring can be increased or decreased. The ring cannot be turned off entirely. To avoid ringing during special meetings, divert to voice mail or another extension See: Call Diversion page 7.

DISTINCTIVE RINGS

Distinctive Ringing provides a unique pattern of telephone ringing which permits station users to distinguish between different types of incoming calls. Three types of ringing signals are provided.

Single Ring On-campus call Double Ring Off-campus call Interrupted Fast Ring Call back

DISTINCTIVE SYSTEM TONES

Distinctive Tones through the earpiece inform the user of call progress and feature activation

Automatic Call-Back (On-campus Only) (Page 6)

Extension is busy or does not answer: Press

Listen for three beeps Hang up When extension becomes available Your phone will fast ring for eight seconds

Sept99 Analog Telephone User Guide 2

Sound Tone Indication Tone Name Single long beep Member joined conference call Single short beep Member left conference call

Three short beeps Feature accepted and confirmed Confirmation Stuttered dial tone Message waiting Message Waiting

Single beep On-campus call waiting Double beep Off-campus call waiting

Conference

Call Waiting

3 Analog Telephone User Guide Sept99

+ 6 hidden pages