Epson SureColor P700/P900 Photo Printer User Manual

Epson® SureColor® P700/P900 User's

Guide

Contents
SureColor P700/P900 Series User's Guide................................................................................................	9
Introduction to Your Printer......................................................................................................................	10
Notations Used in the Documentation ................................................................................................	10
Optional Equipment and Replacement Parts .....................................................................................	10
Printer Part Locations.........................................................................................................................	10
Product Parts - Front .....................................................................................................................	11
Product Parts - Rear......................................................................................................................	12
Opening the Port Cover.................................................................................................................	13
Using the Control Panel .....................................................................................................................	14
The LCD Screen............................................................................................................................	14
Network Status Icon Information ...............................................................................................	15
Entering Characters on the LCD Screen...................................................................................	16
Switching the Screen View........................................................................................................	17
Adjusting the Control Panel Position .............................................................................................	19
Changing the LCD Screen Language............................................................................................	19
Selecting the Date and Time .........................................................................................................	19
Adjusting Control Panel Sounds....................................................................................................	20
Adjusting the Screen Brightness....................................................................................................	20
Turning Off the Internal Light .........................................................................................................	20
Using Power Saving Settings ........................................................................................................	21
Changing the Sleep Timer Settings ..........................................................................................	21
Changing the Power Off Timer Settings....................................................................................	21
Using AirPrint ....................................................................................................................................	21
Wi-Fi or Wired Networking........................................................................................................................	23
Network Security Recommendations .................................................................................................	23
Wi-Fi Infrastructure Mode Setup.........................................................................................................	24
Selecting Wireless Network Settings from the Control Panel ........................................................	25
Wi-Fi Direct Mode Setup ....................................................................................................................	26
Enabling Wi-Fi Direct Mode ...........................................................................................................	26
Wi-Fi Protected Setup (WPS).............................................................................................................	27

3

Using WPS to Connect to a Network .............................................................................................	27
Printing a Network Status Sheet.........................................................................................................	28
Printing a Network Connection Report ...............................................................................................	28
Network Connection Report Codes and Messages .......................................................................	29
Changing or Updating Network Connections .....................................................................................	34
Accessing the Web Config Utility...................................................................................................	34
Changing a USB Connection to a Wi-Fi Connection......................................................................	35
Changing a Wi-Fi Connection to a Wired Network Connection......................................................	35
Connecting to a New Wi-Fi Router ................................................................................................	35
Disabling Wi-Fi Features ...............................................................................................................	36
Loading Media ...........................................................................................................................................	37
Loading Media in the Rear Paper Feeder...........................................................................................	37
Loading Media in the Front Paper Feeder ..........................................................................................	39
Loading Roll Paper.............................................................................................................................	41
Cutting and Removing Roll Paper .................................................................................................	42
Loading a CD/DVD.............................................................................................................................	42
Removing a Printed CD/DVD ........................................................................................................	43
Media Loading Capacity.....................................................................................................................	44
Available Epson Papers .....................................................................................................................	49
Borderless Paper Type Compatibility .................................................................................................	56
Paper or Media Type Settings - Product Software..............................................................................	57
Selecting the Paper Settings for Each Source - Control Panel ...........................................................	57
Paper or Media Type Settings - Control Panel...............................................................................	58
Printing from a Computer .........................................................................................................................	60
Printing with Windows ........................................................................................................................	60
Selecting Basic Print Settings - Windows ......................................................................................	60
Paper Configuration Options - Windows ...................................................................................	63
Advanced B&W Photo Options - Windows................................................................................	63
Print Quality Options - Windows ...............................................................................................	64
Color Management Options - Windows ....................................................................................	65
Advanced Color Controls - Windows ........................................................................................	66
Paper Source Options - Windows .............................................................................................	66
Using Layout Manager - Windows ............................................................................................	68

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Selecting Print Layout Options - Windows.....................................................................................	74
Reduce/Enlarge Options - Windows .........................................................................................	75
Multi-Page Printing Options - Windows.....................................................................................	75
Selecting Additional Settings - Windows .......................................................................................	76
Saving, Sharing, and Customizing the Printer Settings .................................................................	78
Saving and Sharing Print Settings - Windows...........................................................................	78
Saving and Sharing Media Settings - Windows.........................................................................	80
Editing Print Setting Displays - Windows ..................................................................................	81
Printing Your Document - Windows...............................................................................................	84
Checking Print Status - Windows..............................................................................................	85
Selecting Default Print Settings - Windows....................................................................................	85
Changing the Language of the Printer Software Screens..............................................................	87
Changing Automatic Update Options ............................................................................................	88
Printing on a Mac ...............................................................................................................................	89
Selecting Basic Print Settings - Mac ..............................................................................................	89
Advanced Color Settings - Mac.................................................................................................	95
Print Quality Settings - Mac.......................................................................................................	99
Print Options - Mac ...................................................................................................................	99
Selecting Roll Paper Settings - Mac ............................................................................................	100
Managing Color - Mac .................................................................................................................	101
Color Matching Options - Mac.................................................................................................	102
Selecting Paper Configuration Settings - Mac .............................................................................	103
Selecting Print Layout Options - Mac...........................................................................................	103
Sizing Printed Images - Mac........................................................................................................	104
Selecting Printing Preferences - Mac ..........................................................................................	105
Printing Preferences - Mac......................................................................................................	105
Printing Your Document or Photo - Mac ......................................................................................	106
Checking Print Status - Mac....................................................................................................	107
Using the Control Panel Menus..............................................................................................................	109
Accessing the Printer's Menus .........................................................................................................	109
Maintenance Menu...........................................................................................................................	110
Screen Customization Menu ............................................................................................................	111
Printer Settings Menu.......................................................................................................................	111

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Basic Settings Menu.........................................................................................................................	112
Network Settings Menu ....................................................................................................................	113
Restore Default Settings Menu ........................................................................................................	114
Printer Status/Print Menu .................................................................................................................	114
Replacing Ink Cartridges and Maintenance Boxes...............................................................................	116
Checking Ink Cartridge and Maintenance Box Status on the LCD Screen .......................................	116
Purchase Epson Ink Cartridges and Maintenance Box ...................................................................	116
Ink Cartridge and Maintenance Box Part Numbers......................................................................	117
Removing and Installing Ink Cartridges............................................................................................	117
Maintenance Box Replacement .......................................................................................................	123
Adjusting Print Quality............................................................................................................................	124
Print Head Maintenance...................................................................................................................	124
Print Head Nozzle Check.............................................................................................................	124
Checking the Nozzles Using the Product Control Panel .........................................................	124
Checking the Nozzles Using a Computer Utility......................................................................	125
Print Head Cleaning ....................................................................................................................	127
Cleaning the Print Head Using the Product Control Panel ......................................................	127
Cleaning the Print Head Using a Computer Utility...................................................................	129
Running a Power Cleaning Using the Product Control Panel..................................................	130
Print Head Alignment .......................................................................................................................	131
Aligning the Print Head Using the Product Control Panel ............................................................	131
Aligning the Print Head Using a Computer Utility.........................................................................	132
Cleaning the Paper Guide ................................................................................................................	133
Maintenance and Transportation ...........................................................................................................	134
Cleaning Your Product .....................................................................................................................	134
Transporting Your Product ...............................................................................................................	134
Solving Problems ....................................................................................................................................	136
Checking for Software Updates........................................................................................................	136
Product Status Messages ................................................................................................................	137
Running a Product Check ................................................................................................................	138
Resetting Control Panel Defaults .....................................................................................................	139
Solving Setup Problems ...................................................................................................................	139

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Noise After Ink Installation ...........................................................................................................	139
Software Installation Problems ....................................................................................................	140
Solving Network Problems ...............................................................................................................	140
Product Cannot Connect to a Wireless Router or Access Point ..................................................	140
Network Software Cannot Find Product on a Network.................................................................	142
Product Does Not Appear in Mac Printer Window .......................................................................	143
Cannot Print Over a Network.......................................................................................................	143
Solving Paper Problems...................................................................................................................	144
Paper Feeding Problems.............................................................................................................	145
Paper Ejection Problems .............................................................................................................	146
Solving Problems Printing from a Computer.....................................................................................	146
Nothing Prints..............................................................................................................................	146
Product Icon Does Not Appear in Windows Taskbar ...................................................................	147
Error After Cartridge Replacement ..............................................................................................	147
Printing is Slow ............................................................................................................................	148
Solving Page Layout and Content Problems....................................................................................	149
Inverted Image.............................................................................................................................	149
Too Many Copies Print ................................................................................................................	150
Blank Pages Print ........................................................................................................................	150
Incorrect Margins on Printout.......................................................................................................	150
Border Appears on Borderless Prints ..........................................................................................	150
Incorrect Characters Print............................................................................................................	151
Incorrect Image Size or Position..................................................................................................	151
Slanted Printout...........................................................................................................................	152
Solving Print Quality Problems.........................................................................................................	152
White or Dark Lines in Printout ....................................................................................................	152
Blurry or Smeared Printout ..........................................................................................................	153
Faint Printout or Printout Has Gaps .............................................................................................	153
Grainy Printout.............................................................................................................................	154
Incorrect Colors ...........................................................................................................................	154
Uninstall Your Product Software.......................................................................................................	155
Uninstalling Printing Software - Windows ....................................................................................	155
Uninstalling Product Software - Mac............................................................................................	156

7

Where to Get Help............................................................................................................................	157
Technical Specifications ........................................................................................................................	158
Windows System Requirements ......................................................................................................	158
OS X System Requirements.............................................................................................................	159
Paper Specifications ........................................................................................................................	159
Printable Area Specifications ...........................................................................................................	160
Ink Specifications .............................................................................................................................	163
Dimension Specifications .................................................................................................................	164
Electrical Specifications ...................................................................................................................	165
Environmental Specifications ...........................................................................................................	166
Interface Specifications ....................................................................................................................	166
Network Interface Specifications ......................................................................................................	166
Safety and Approvals Specifications ................................................................................................	167
Safety and Approvals Specifications for Latin America ....................................................................	168
Notices .....................................................................................................................................................	170
Important Safety Instructions............................................................................................................	170
General Printer Safety Instructions..............................................................................................	170
Ink Cartridge Safety Instructions..................................................................................................	171
LCD Screen Safety Instructions...................................................................................................	172
Wireless Connection Safety Instructions .....................................................................................	173
Important Privacy Notice (Printer Serial Number).............................................................................	173
Binding Arbitration and Class Waiver ...............................................................................................	174
FCC Compliance Statement.............................................................................................................	177
Trademarks......................................................................................................................................	178
Copyright Notice...............................................................................................................................	178
A Note Concerning Responsible Use of Copyrighted Materials...................................................	179
Default Delay Times for Power Management for Epson Products ...............................................	179
Copyright Attribution....................................................................................................................	179

8

SureColor P700/P900 Series User's Guide

Welcome to the SureColor P700/P900 Series User's Guide.

For a printable PDF copy of this guide, click here.

9

Introduction to Your Printer

Refer to these sections to learn more about your printer and this manual.

Notations Used in the Documentation

Optional Equipment and Replacement Parts

Printer Part Locations

Using the Control Panel

Using AirPrint

Notations Used in the Documentation

Follow the guidelines in these notations as you read your documentation:

•Warnings must be followed carefully to avoid bodily injury.

•Cautions must be observed to avoid damage to your equipment.

•Notes contain important information about your printer.

•Tips contain additional printing information.

Parent topic: Introduction to Your Printer

Optional Equipment and Replacement Parts

You can purchase genuine Epson ink, paper, and accessories from an Epson authorized reseller. To find the nearest reseller, visit proimaging.epson.com (U.S.) or proimaging.epson.ca (Canada), select your product series and product, and click the Where to Buy button. Or call 800-GO-EPSON (800-463- 7766) in the U.S. or 800-807-7766 in Canada.

Option or part	Part number
Roll media adapter (SureColor P900)	C12C935221
Maintenance box	C12C935711

In addition to the accessories listed above, extended service plans are available.

Parent topic: Introduction to Your Printer

Printer Part Locations

Check the printer part illustrations to learn about the parts on your printer.

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Product Parts - Front

Product Parts - Rear

Opening the Port Cover

Parent topic: Introduction to Your Printer

Product Parts - Front

1Rear paper feeder

2Edge guides

3Printer cover

4Front cover

5Edge guides

6Output tray

7Front paper feeder

8Maintenance box cover

9Control panel

10 power button and light

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Parent topic: Printer Part Locations

Product Parts - Rear

SureColor P700

1LAN port

2USB port

3Port cover

4AC inlet

5Roll paper unit

6Rear cover

7Edge guides

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SureColor P900

1LAN port

2USB port

3Port cover

4AC inlet

5Rear cover

Parent topic: Printer Part Locations

Opening the Port Cover

You can access the ports by opening the rear paper feeder first and then the port cover.

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Parent topic: Printer Part Locations

Using the Control Panel

See these sections to learn about the control panel and select control panel settings.

The LCD Screen

Adjusting the Control Panel Position

Changing the LCD Screen Language

Selecting the Date and Time

Adjusting Control Panel Sounds

Adjusting the Screen Brightness

Turning Off the Internal Light

Using Power Saving Settings

Parent topic: Introduction to Your Printer

The LCD Screen

1 Displays the menu screen to adjust printer settings

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2Displays your print history

3Turns on or off the printer's interior light

4Switches the screen view to display additional information

5Displays the maintenance settings

6Displays the network connection status

7Displays notifications

8Displays the printer's status

9Displays the paper settings

10Displays the ink and maintenance box levels

11Ejects loaded paper

12Selects paper size and type settings

Network Status Icon Information

Entering Characters on the LCD Screen

Switching the Screen View

Parent topic: Using the Control Panel

Network Status Icon Information

Your product displays status icons on the LCD screen for certain network status conditions.

Icons Description

The product is not connected to a wired (Ethernet) network.

The product is connected to a wired (Ethernet) network.

The product is not connected to a wireless (Wi-Fi) network.

The product is searching for an SSID or experiencing a wireless network connection issue.

The product is connected to a wireless (Wi-Fi) network; the number of bars indicates the connection's signal strength.

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Icons Description

Wi-Fi Direct is not enabled.

Wi-Fi Direct is enabled.

Parent topic: The LCD Screen

Entering Characters on the LCD Screen

Follow these guidelines to enter characters for passwords and other settings.

1Displays the character count

2Moves the cursor left or right

3Switches between uppercase and lowercase characters, numbers and symbols

4Switches between characters and numbers or symbols

5Displays a list of common domain names to choose from

6Enters a space

7Select when you are finished

8Deletes the previous character

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Parent topic: The LCD Screen

Switching the Screen View

You can select to switch between the home screen and printing screen.

Home screen

Default screen

Ink and maintenance box levels screen

17

Printing screen

Photo display screen (displays thumbnails of images you print using the printer driver and Epson Print Layout).

Print status screen (displays ink levels and progress bar when printing).

Print setting screen (displays print settings for the printer driver and Epson Print Layout).

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Parent topic: The LCD Screen

Adjusting the Control Panel Position

You can adjust the position of the control panel to make it easier to access. Raise or lower it to the desired angle.

Parent topic: Using the Control Panel

Changing the LCD Screen Language

You can change the language used on the LCD screen.

1.Select the icon.

2.Select General Settings > Basic Settings > Language.

3.Select a language.

Parent topic: Using the Control Panel

Selecting the Date and Time

You can select the current date, time, and daylight saving phase in your area, and choose your preferred date and time format.

1.Select the icon.

2.Select General Settings > Basic Settings > Date/Time Settings.

3.Change any of these settings as necessary:

•Date/Time: Selects the date and time.

•Daylight Saving Time: Selects between summer or winter daylight saving time.

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•Time Difference: Adjusts the time difference between your local time and UTC (Coordinated Universal Time).

Parent topic: Using the Control Panel

Adjusting Control Panel Sounds

You can adjust the sound level heard when you press buttons on the control panel or an error occurs.

1.Select the icon.

2.Select General Settings > Basic Settings > Sounds.

3.Change any of these settings as necessary:

•Mute: Turns on or off all sound from the product.

•Button Press: Adjusts the sound volume heard when pressing a button.

•Error Tone: Adjusts the sound volume heard when a product error occurs.

•Sound Type: Changes the type of sound heard.

Parent topic: Using the Control Panel

Adjusting the Screen Brightness

You can adjust the brightness of the LCD screen.

1.Select the icon.

2.Select General Settings > Basic Settings > LCD Brightness.

3.Press the – or + icons to decrease or increase the brightness.

4.Select OK to exit.

Parent topic: Using the Control Panel

Turning Off the Internal Light

The printer's internal light turns on during printing but you can turn it off.

1.Select the icon.

2.Select General Settings > Basic Settings > Inside Light.

3.Select from the following options:

•Auto: Turns on the internal light automatically during printing.

•Manual: Turns the light on or off only when you press the icon.

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Parent topic: Using the Control Panel

Using Power Saving Settings

Your product enters sleep mode automatically and turns off the LCD screen if it is not used for a period of time. You can make the time period shorter and select other options to save energy and resources.

Changing the Sleep Timer Settings

Changing the Power Off Timer Settings

Parent topic: Using the Control Panel

Changing the Sleep Timer Settings

You can adjust the time period before your product enters sleep mode and turns off the LCD screen.

1.Select the icon.

2.Select General Settings > Basic Settings > Sleep Timer.

3.Select the length of time before your product enters sleep mode.

Parent topic: Using Power Saving Settings

Changing the Power Off Timer Settings

You can have the product turn off automatically if it is not used for a specified period of time.

1.Select the icon.

2.Select General Settings > Basic Settings > Power Off Timer.

3.Select when you want the product to automatically turn off.

Parent topic: Using Power Saving Settings

Using AirPrint

AirPrint enables instant wireless printing from iPhone, iPad, iPod touch, and Mac without the need to install drivers or download software.

1. Load paper in your product.

21

2.Set up your product for wireless printing. See the link below.

3.Connect your Apple device to the same wireless network that your product is using.

4.Print from your device to your product.

Note: For details, see the AirPrint page on the Apple website.

Parent topic: Introduction to Your Printer

22

Wi-Fi or Wired Networking

See these sections to use your product on a Wi-Fi or wired network.

Network Security Recommendations

Wi-Fi Infrastructure Mode Setup

Wi-Fi Direct Mode Setup

Wi-Fi Protected Setup (WPS)

Printing a Network Status Sheet

Printing a Network Connection Report

Changing or Updating Network Connections

Network Security Recommendations

To help deter unauthorized access to your product over a network, you should protect your network environment using appropriate security measures.

Security measures such as these can help deter threats such as loss of user data, use of telephone and fax lines, and other intrusions:

•Enable security on your wireless LAN

Enable the appropriate security on the wireless LAN you plan to use with your product. Network security such as a network password can deter interception of traffic over the wireless LAN. Your router may already have a default password enabled by your Internet service provider (ISP). See your ISP and router documentation for instructions on how to change the default password and better secure your network.

•Connect your product only to a network protected by a firewall

Connecting your product directly to the Internet may leave it vulnerable to security threats. Instead, connect it to a router or other network connection protected by a firewall. Your router may already have a firewall set up by your Internet service provider; check with your ISP for confirmation. For best results, set up and use a private IP address for your network connection.

•Change the default administrator password on your product

If your product has an option to set an administrator password, change the default administrator password to deter access by unauthorized users to personal data stored on your product, such as IDs, passwords, and contact lists.

Parent topic: Wi-Fi or Wired Networking

23

Wi-Fi Infrastructure Mode Setup

You can set up your product to communicate with your computer using a wireless router or access point. The wireless router or access point can be connected to your computer over a wireless or wired network.

Note: You cannot connect to a wired and wireless network at the same time.

1Epson product

2Wireless router or access point

3Computer with a wireless interface

4Computer

5Internet

6Ethernet cable (used only for wired connection to the wireless router or access point)

24

Selecting Wireless Network Settings from the Control Panel

Parent topic: Wi-Fi or Wired Networking

Selecting Wireless Network Settings from the Control Panel

You can select or change wireless network settings using your product control panel.

To install your product on a wireless network, install the necessary print driver software package by downloading it from the Epson website. The installer program guides you through network setup.

1.Select the icon.

2.Select Wi-Fi (Recommended) > Start Setup or Change Settings > Wi-Fi Setup Wizard.

3.Select the name of your wireless network or select Enter Manually to enter the name manually. Use the on-screen keyboard to enter your network name.

4.Select the Enter Password field and enter your wireless password using the on-screen keyboard.

Note: The network name and password are case sensitive. Be sure to correctly enter uppercase and lowercase letters, and numeric or special characters.

•To move the cursor, press the left or right arrows.

•To enter numbers or symbols, select 123#.

•To change the case of letters, select .

•To delete the previous character, select .

•To enter a space, select Space.

5.Select OK when you finish entering your password.

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6. Confirm the displayed network settings and select Start Setup to save them.

Parent topic: Wi-Fi Infrastructure Mode Setup

Wi-Fi Direct Mode Setup

You can set up your product to communicate directly with your computer or another device without requiring a wireless router or access point. In Wi-Fi Direct Mode, the product itself acts as a network access point for up to 8 devices.

1Epson product

2Computer with a wireless interface

3Other wireless device

Enabling Wi-Fi Direct Mode

Parent topic: Wi-Fi or Wired Networking

Enabling Wi-Fi Direct Mode

You can enable Wi-Fi Direct mode to allow direct communication between your product and computer or other devices without a wireless router or access point.

1.Select the icon.

2.Select Wi-Fi Direct > Start Setup.

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3.Do one of the following to complete Wi-Fi Direct setup:

•For iOS devices, select iOS. Scan the QR code with the camera app on your device and follow the instructions on your device. Select Next on the LCD screen to display your product information, then open the compatible Epson printing app on your device and select your product. Select Complete on the LCD screen.

•For Android devices, select Android. Open the compatible Epson printing app on your device and select your product. Select Complete on the LCD screen.

•For other types of devices, select Other OS Devices. Use your device to select the Wi-Fi network name (SSID) displayed on the LCD screen and enter the password shown. Select Next on the LCD screen to display your product information, then follow the instructions on the LCD screen.

Parent topic: Wi-Fi Direct Mode Setup

Wi-Fi Protected Setup (WPS)

If your network uses a WPS-enabled wireless router or access point, you can quickly connect your product to the network using Wi-Fi Protected Setup (WPS).

Note: To check if your router is WPS-enabled, look for a button labeled WPS on your router or access point. If there is no hardware button, there may be a virtual WPS button in the software for the device. Check your network product documentation for details.

Using WPS to Connect to a Network

Parent topic: Wi-Fi or Wired Networking

Using WPS to Connect to a Network

If you have a WPS-enabled wireless router or access point, you can use Wi-Fi Protected Setup (WPS) to connect your product to the network.

1.Select the icon.

2.Select Wi-Fi (Recommended) > Start Setup or Change Settings > Push Button Setup (WPS).

3.Hold down the WPS button on your wireless router until the security light flashes.

4.Follow the instructions on the LCD screen to complete WPS setup.

Parent topic: Wi-Fi Protected Setup (WPS)

27

Printing a Network Status Sheet

You can print a network status sheet to help you determine the causes of any problems you may have using your product on a network.

1.Select the icon.

2.Select General Settings > Network Settings > Network Status .

3.Select Print Status Sheet .

Examine the settings shown on the network status sheet to diagnose any problems you have.

Parent topic: Wi-Fi or Wired Networking

Printing a Network Connection Report

You can print a network connection report to view solutions to any problems you may have using your product on a network.

1.Select the icon.

2.Select General Settings > Network Settings > Connection Check. The product checks your connection status.

3.Select Print Check Report.

Examine the error codes and solutions shown on the network connection report.

Network Connection Report Codes and Messages

Parent topic: Wi-Fi or Wired Networking

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Network Connection Report Codes and Messages

Check the error codes and messages on the network connection report to solve problems you may encounter with network connections. The tables here list solutions to problems based on the error codes and messages that may appear on the top of the report.

1Error code

2Message

Note: Error codes and messages listed here may not all apply to your product.

Error Codes and Messages

	Error code and message	Solution
	E-1	Make sure your router, access point, and/or hub are
	Confirm that the network cable is	turned on, and the network cable is securely connected to
		your device and to your product.
	connected and network devices such as
	hub, router, or access point are turned on.	If you are trying to set up Wi-Fi, remove the network cable
		and set up Wi-Fi again. Ethernet and Wi-Fi cannot be
		connected at the same time.

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	Error code and message	Solution
	E-2, E-3, or E-7	Check the following:
	No wireless network names (SSID) found.	• Make sure your router or access point is turned on, and
	Confirm that the router/access point is	is correctly connected to your computer or network
	turned on and the wireless network (SSID)	device.
	is set up correctly. Contact your network	• Turn off the router or access point, wait about 10
	administrator for assistance.
		seconds, and turn it on again.
	No wireless network names (SSID) found.
		• Move your product closer to your router or access point,
	Confirm that the wireless network name
		and remove any obstacles between them. Also move
	(SSID) of the PC you wish to connect is set
		your product away from devices such as wireless
	up correctly. Contact your network
		phones or microwaves.
	administrator for assistance.
		• Confirm that the SSID shown on the network
	Entered security key/password does not
		connection report matches the label on your router or
	match the one set for your router/access
		access point. Also make sure your SSID uses only
	point. Confirm security key/password.
		ASCII characters and symbols, or your product cannot
	Contact your network administrator for
		display the SSID correctly.
	assistance.
		• If you are trying to connect using the WPS push button
		method, make sure your router or access point supports
		it.
		• If you are using a network password, check the label on
		your router or access point to confirm that you are using
		the correct password, or check with your network
		administrator or router/access point documentation.
		• If you are connecting to a smart device that generates
		an SSID, check the device documentation for the SSID
		and password you should use.
		• If your wireless connection suddenly disconnects, and
		another smart device was added to the network using a
		WPS push button method or your network was set up
		using a non-WPS push button method, try downloading
		and installing your product software again.
		• Check to see if you have the latest firmware installed.

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