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Epson®SureColor®F7200 User's Guide
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Contents
Epson SureColor F7200 User's Guide ....................................................................................................... 7
Introduction to Your Printer........................................................................................................................ 8
Notations Used in the Documentation .................................................................................................. 8
Printer Part Locations........................................................................................................................... 8
Product Parts - Top and Sides......................................................................................................... 9
Product Parts - Inside .................................................................................................................... 12
Product Parts - Back...................................................................................................................... 13
Control Panel Parts ....................................................................................................................... 14
Consumables and Replacement Parts............................................................................................... 17
Printer Usage Guidelines ................................................................................................................... 18
Using Your Printer ......................................................................................................................... 18
Handling Ink Packs and Ink Tanks................................................................................................. 19
Handling Media.............................................................................................................................. 19
Storing Your Printer ....................................................................................................................... 20
Media Handling.......................................................................................................................................... 22
Media Handling Precautions .............................................................................................................. 22
Loading Media.................................................................................................................................... 23
Viewing and Changing Media Settings............................................................................................... 36
Saving Sets of Media Settings............................................................................................................ 38
Printable Area and Media Size Checking ........................................................................................... 38
Printing the Amount of Media Remaining ........................................................................................... 41
Aligning the Print Head....................................................................................................................... 41
Adjusting the Media Feed................................................................................................................... 42
Adjusting the Media Feed During Printing ..................................................................................... 44
Adjusting Heating and Drying During Printing .................................................................................... 45
Cutting Media ..................................................................................................................................... 45
Using the Auto Take-up Reel ............................................................................................................. 48
About the Auto Take-up Reel ........................................................................................................ 49
Attaching the Take-up Roll Core to the Auto Take-up Reel ........................................................... 49
Take Up with the Printable-Side-In ................................................................................................ 55
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Take Up with the Printable-Side-Out ............................................................................................. 59
Removing Media from the Auto Take-up Reel............................................................................... 64
Using the Control Panel Menus................................................................................................................ 69
Accessing the Printer's Menus ........................................................................................................... 69
Media Setup Menu Settings ............................................................................................................... 69
Printer Setup Menu Settings .............................................................................................................. 74
Maintenance Menu Settings............................................................................................................... 75
Printer Status Menu Settings.............................................................................................................. 76
Network Setup Menu Settings............................................................................................................ 76
Preference Menu Settings.................................................................................................................. 77
Reset All Settings Menu ..................................................................................................................... 78
Maintenance............................................................................................................................................... 79
When to Maintain Your Product ......................................................................................................... 79
Preparing for Maintenance................................................................................................................. 81
Maintenance Supplies ................................................................................................................... 81
Maintenance Precautions.............................................................................................................. 82
Using Ink Cleaner .......................................................................................................................... 83
Moving the Print Head for Maintenance......................................................................................... 84
Stirring High Density Black Ink ........................................................................................................... 85
Replacing the Ink and Chip Unit ......................................................................................................... 88
About Ink and Chip Unit Replacement........................................................................................... 88
Ink and Chip Unit Precautions ....................................................................................................... 89
Replacing the Chip Unit and Refilling Ink....................................................................................... 90
Print Head Maintenance................................................................................................................... 101
Checking for Clogged Print Head Nozzles................................................................................... 102
Cleaning the Print Head............................................................................................................... 103
Cleaning Around the Print Head....................................................................................................... 104
Cleaning the Wiper and Wiper Attachment Points............................................................................ 108
Cleaning the Anti-drying Caps.......................................................................................................... 112
Cleaning the Platen, Pressure Rollers, and Media Holding Plates ................................................... 115
Replacing the Waste Ink Bottle ........................................................................................................ 118
Replacing the Wiper and Wiper Cleaner .......................................................................................... 122
Replacing the Media Holding Plates................................................................................................. 126
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Moving or Transporting the Product ..................................................................................................... 133
Prepare to Move the Product............................................................................................................ 133
Removing the Media Guide Bar ....................................................................................................... 134
Setting Up the Product After Moving ................................................................................................ 138
Attaching the Media Guide Bar......................................................................................................... 139
Solving Problems .................................................................................................................................... 144
Product Status Messages ................................................................................................................ 144
Solving Printer Problems.................................................................................................................. 147
Printer Does Not Turn On ............................................................................................................ 147
LCD Screen Shuts Off ................................................................................................................. 147
After Heater Shuts Off ................................................................................................................. 148
Forgot the Administrator Password ............................................................................................. 148
Red Light Shines Inside the Printer ............................................................................................. 148
Solving Printing Problems ................................................................................................................ 148
Nothing Prints.............................................................................................................................. 149
Cannot Print Over a Network....................................................................................................... 149
Print Head Moves But Nothing Prints .......................................................................................... 150
Media is Creased......................................................................................................................... 150
Printing Continues After Media Roll Empties ............................................................................... 151
Removing Jammed Media........................................................................................................... 151
Media Does Not Feed Correctly .................................................................................................. 154
Solving Media Skew Problems......................................................................................................... 155
Parallel Adjustment Tools............................................................................................................ 155
Adjusting the Media Feeding Unit................................................................................................ 155
Adjusting the Auto Take-up Reel ................................................................................................. 168
Solving Print Quality Problems......................................................................................................... 185
Nozzle Check Pattern Prints Incorrectly ...................................................................................... 185
Print Head Nozzles Remain Clogged .......................................................................................... 186
Overall Print Quality Is Poor ........................................................................................................ 187
Printed Media is Stained or Marred ............................................................................................. 188
Image is not Positioned Correctly on the Media........................................................................... 189
Where to Get Help............................................................................................................................ 189
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Technical Specifications ........................................................................................................................ 191
Windows System Requirements ...................................................................................................... 191
Printing Specifications...................................................................................................................... 192
Electrical Specifications ................................................................................................................... 192
Environmental Specifications ........................................................................................................... 193
Dimension Specifications ................................................................................................................. 193
Interface Specifications .................................................................................................................... 193
Ink Pack Specifications .................................................................................................................... 194
Media Specifications ........................................................................................................................ 194
Safety and Approvals Specifications ................................................................................................ 195
Notices ..................................................................................................................................................... 196
Important Safety Instructions............................................................................................................ 196
General Product Safety Instructions ............................................................................................ 196
Ink Pack Safety Instructions ........................................................................................................ 198
FCC Compliance Statement............................................................................................................. 198
Software License Terms................................................................................................................... 199
Trademarks...................................................................................................................................... 206
Copyright Notice............................................................................................................................... 207
A Note Concerning Responsible Use of Copyrighted Materials................................................... 207
Copyright Attribution.................................................................................................................... 208
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Epson SureColor F7200 User's Guide
Welcome to the Epson SureColor F7200 User's Guide.
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Introduction to Your Printer
Refer to these sections to learn more about your printer and this manual.
Notations Used in the Documentation
Printer Part Locations
Consumables and Replacement Parts
Printer Usage Guidelines
Notations Used in the Documentation
Follow the guidelines in these notations as you read your documentation:
• Warnings must be followed carefully to avoid bodily injury.
• Cautions must be observed to avoid damage to your equipment.
• Notes contain important information about your printer.
• Tips contain additional printing information.
Parent topic: Introduction to Your Printer
Printer Part Locations
Check the printer part illustrations to learn about the parts on your printer.
Product Parts - Top and Sides
Product Parts - Inside
Product Parts - Back
Control Panel Parts
Parent topic: Introduction to Your Printer
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Product Parts - Top and Sides
1 Maintenance cover (left)
2 After heater
3 Media guide bar
4 Handle
5 Roll core holder
6 Roll core holder locking screw
7 Roll support
8 Adjustment screw
9 Auto switch
10 Manual switch
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11 Casters
12 Airflow vents
13 Waste ink bottle holder
14 Stand fixing screw
15 Waste ink bottle
16 Ink splash guard
17 Waste ink tube
18 Ink tank
19 Slider (chip holder)
20 Stirring stick
21 Lock lever
22 Chip unit check lamp
23 AC inlet #1/AC inlet #2
24 LAN port
25 USB port
26 Maintenance cover (right)
27 Media loading lever
28 Alert lamp
29 Control panel
30 Front cover
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Slider (Chip Holder) Parts
1 Slider
2 Ink inlet cover
3 Chip unit
LAN Port Parts
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1 RJ-45 connector
2 Data light (orange)
3 Status light
Red: 100Base-TX
Green: 1000Base-T
Parent topic: Printer Part Locations
Product Parts - Inside
1 Print head
2 Media holding plate
3 Cutter groove
4 Pressure rollers
5 Platen
6 Wiper cleaner
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7 Suction caps
8 Anti-drying caps
9 Wiper
Parent topic: Printer Part Locations
Product Parts - Back
1 Drive switch
2 Roll holder
3 Roll holder fixing screw
4 Lift lever
5 Loading guide
6 Roll support
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7 Handle
Parent topic: Printer Part Locations
Control Panel Parts
1
The power button
2
The power light
3 The media setup button
4 LCD screen
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5 The Menu button
6
The back button
7 The left and right arrow buttons
8 The up and down media feed buttons
9 The OK button
10 The heat/dry menu button
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The maintenance button
12
The pause/cancel button
13 The media feed button
LCD Screen Display
1 Status messages
2 Heater temperature status
: Heater is the selected temperature
: Heater has not yet reached the selected temperature
3 Feed adjustment information, if you have entered a value during printing
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4 Media information
Displays, from left to right, the selected media (0 indicates RIP settings are in use), platen gap,
media width, and remaining media.
: Platen gap is 1.5
: Platen gap is 2.0
: Platen gap is 2.5
5 Chip unit status
The chip unit status (1) changes from normal (left) to warning or error status (right) if
necessary.
The ink color is shown below (2).
• HDK: High Density Black
• Y: Yellow
• M: Magenta
• C: Cyan
: Chip unit error; check the displayed message and clear the error
: Chip unit is incompatible, or the printer does not recognize it, or the slider is unlocked
: Check the displayed chip unit message
: When not flashing, check the ink level in the ink tank, then replace the chip unit and refill
the ink, if necessary. When flashing, replace the chip unit.
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6 Waste ink bottle status
The waste ink bottle status indicates the waste ink level and changes from normal (left) to
warning or error status (right) if necessary.
: Waste ink bottle is almost full; prepare a new waste ink bottle
: Waste ink bottle is full; replace the waste ink bottle
Parent topic: Printer Part Locations
Consumables and Replacement Parts
You can purchase genuine Epson ink packs, paper, and accessories from an Epson authorized reseller.
To find the nearest reseller, call 800-GO-EPSON (800-463-7766).
Caution: Using ink from an non-genuine ink pack may result in a malfunction. Epson shall not be held
responsible for any damages or problems with the product that may occur when using non-genuine ink
packs.
Consumable Part number
High-Density Black T741X00
Cyan T741200
Magenta T741300
Yellow T741400
Replacement part Part number
Maintenance kit C13S210038
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Replacement part Part number
Waste ink bottle T724000
Media holding plate C890891
Parent topic: Introduction to Your Printer
Printer Usage Guidelines
Follow the guidelines in these sections as you use your printer, consumables, and print media.
Using Your Printer
Handling Ink Packs and Ink Tanks
Handling Media
Storing Your Printer
Parent topic: Introduction to Your Printer
Using Your Printer
Follow these guidelines as you use your printer:
• Operate the printer only within the specified operating temperature and humidity range for your
product and your media.
• Check to make sure you maintain the specified humidity range, especially in dry areas or air
conditioned environments.
• Do not install the printer next to heat sources or directly in the path of exhaust from a ventilator or air
conditioner. Failure to observe this precaution could result in the print head nozzles drying out and
clogging.
• Make sure the product work space is kept free of dust or lint that could damage your product or clog
the print head nozzles.
• Use the product in a sufficiently ventilated area.
• Perform maintenance operations according to usage frequency or at the recommended intervals.
Failure to perform regular maintenance could reduce print quality or damage the print head.
• Do not bend or pull the waste ink tube. Otherwise ink may leak inside or outside the printer.
• Be sure that the waste ink bottle is installed whenever the printer is turned on.
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• If an error occurs and the printer is turned off without first resolving the error, the print head may not be
in the home position, which may cause the print head to dry out. In this case, turn on the power and
wait until the carriage is in the home position.
• When the printer is on, do not disconnect the power cable or cut the power at the circuit breaker. The
print head may not be in the home position. In this case, turn on the power and wait a while until the
print head is in the home position.
• For consistent color, maintain a constant room temperature between 59 °F (15 °C) and 77 °F (25 °C).
Note: To keep the print head in the optimum operating condition, ink is used in maintenance operations
such as head cleaning in addition to printing.
Parent topic: Printer Usage Guidelines
Related references
Environmental Specifications
Handling Ink Packs and Ink Tanks
Follow these guidelines as you handle the ink packs and ink tanks:
• Do not remove the ink tanks. Ink tanks are calibrated at installation and removing them can decrease
their functionality.
• Do not place items on an ink tank or subject the ink tanks to strong impacts or the tank may detach. If
an ink tank comes off, contact Epson support.
• Store ink packs at room temperature, out of direct sunlight.
• To ensure print quality, use all the ink in the ink pack before the date printed on the ink pack or within
25 days of refilling the ink tank, whichever is earlier.
• Allow ink packs that have been stored at low temperatures for an extended period of time to return to
room temperature over a period of four hours before use.
• Refill the ink tank as soon as possible after opening an ink pack.
• When refilling an ink tank, use all of the ink in the ink pack at once.
Parent topic: Printer Usage Guidelines
Handling Media
Follow these guidelines as you handle or store media:
• Read and follow the guidelines provided with each type of media.
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• Do not fold the media or otherwise damage its printable surface.
• Do not touch the printable surface. This prevents oil from your hands from causing print quality
problems.
• When handling media, hold it by both edges, preferably while wearing cotton gloves.
• Keep the media dry and avoid storage locations subject to direct sunlight, excessive heat, and high
humidity.
• Retain the media packaging materials so you can use it to store unused media.
• After printing, do not touch, rub, or scratch the printed surface to avoid removing the ink.
• Dry printed media completely before folding or stacking it, or the printed surface may be damaged.
• Keep printed media out of direct sunlight.
• Display and store printed media as instructed in the media documentation.
• When you are not printing on media, remove it from the printer and place it in its original packaging to
prevent deterioration.
Parent topic: Printer Usage Guidelines
Storing Your Printer
Follow these guidelines if you need to store your printer for a long period:
• If the printer is not used for an extended period of time with the power off, clean the print head nozzles.
Turn the printer on at least once every two weeks to automatically clean the print head and prevent the
nozzles from clogging. If you do not turn on the printer for a long time, the printer may malfunction.
• If you will not use the printer for more than two weeks, maintenance must be performed by a service
engineer before and after this period. Contact Epson support.
• Even if the printer is not turned on, ink that has accumulated in the waste ink tube may leak out. Make
sure the waste ink bottle is installed even when the printer is not on.
• Remove any loaded media before storing the printer to prevent the pressure rollers from causing
creases in the media, which may cause jams or damage to the print head.
• Make sure that the print head is in the home position before storing the printer. If it is left away from the
home position for a long time, the print quality may decline.
• Close all the covers on the printer to prevent dust and debris from getting in. If the printer will be not be
used for an extended period of time, protect it with an anti-static cloth or other cover. The print head
nozzles can become clogged if fine dust gets on the print head, and you may not be able to print
properly.
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• Store the printer on a level surface; do not store it on angle, on its end, or upside down.
Parent topic: Printer Usage Guidelines
Related references
Where to Get Help
Related tasks
Cutting Media
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Media Handling
See these sections to load and handle media on your product.
Media Handling Precautions
Loading Media
Viewing and Changing Media Settings
Saving Sets of Media Settings
Printable Area and Media Size Checking
Printing the Amount of Media Remaining
Aligning the Print Head
Adjusting the Media Feed
Adjusting Heating and Drying During Printing
Cutting Media
Using the Auto Take-up Reel
Media Handling Precautions
Follow these guidelines as you load media in your product and remove printed media.
• Be careful when you touch the heaters and media holding plates; they may be hot and could burn you.
• Take care not to trap your fingers when opening and closing the front cover.
• Do not rub your hands along the edges of the media; the sharp edges could cut you.
• Media is very heavy, so use at least two people to carry the rolls.
• Load media just before printing on it to avoid creases from the pressure rollers; creases may cause
jams or cause the media to rub against the print head.
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• Do not place unwrapped media directly on the floor or press it against your clothing to avoid damaging
the media surface.
• Place unused media is its original packaging for storage.
• Do not load media if the edges are uneven on the roll; this could cause feeding problems. Rewind the
media on the roll or use a different roll.
Parent topic: Media Handling
Loading Media
Before loading media in your printer, review and follow the media handling guidelines for the best results.
Caution: Wait until just before printing to load media. This avoids creases in the media that may be
caused by the pressure rollers. Creased, wavy, or curled media could cause it to jam inside the printer or
contact the print head.
1. Press the power button and wait until you see this message on the LCD screen: Load media.
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2. Open the front cover, grasp the tabs on the media holding plates, and slide them out of the way.
Note: Move the media holding plates as shown, or your media may be damaged or not load into the
printer.
3. On the back of the product, loosen the roll holder fixing screws and slide out the roll holders wider
than your media width. Then center the roll supports between the roll holders.
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Note: If the right holder handle shaft is not visible, rotate the handle forward until it stops or the
media cannot load properly.
4. Note which way the printable side of the media is rolled:
Printable side out
Printable side in
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5. Place your media on the roll supports temporarily and align the left edge of the media with the
position for that media on the label beneath the roll.
Note: If the label is missing the loading position you need, mark it on the label. Be sure to select the
correct roll type setting on the product control panel.
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6. On the left side of the product, raise the lift lever to lift the media into position. Then firmly push the
roll holder onto the roll core.
Note: If your roll is too small to lift into place with the lift lever, lift it onto the roll holders by hand.
7. Tighten the roll holder fixing screw until it no longer turns.
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8. On the right side of the product, raise the lift lever to lift the media into position. Then firmly push the
roll holder onto the roll core.
9. Push the center of the roll holder twice to securely insert it into the roll core.
Note: Make sure the roll holder is fully inserted into the roll core or media may not feed correctly and
slip during printing, or cause banding in your printouts.
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10. Tighten the roll holder fixing screw until it no longer turns.
Note: Make sure the fixing screw is fully secured or the roll holder may move during printing, causing
banding in your printouts.
11. Rotate the handle shown here until part A is hidden from view, then stop turning the handle.
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Caution: Once part A is hidden, do not turn the handle further or you may damage the roll holder. If
part A remains visible after turning the handle fully, rewind the handle, loosen the fixing screw, and
reload the right side of the roll on the product.
12. Make sure that the left and right sides of the media roll are aligned and realign them, if necessary.
13. Raise the media loading lever.
14. Insert the media into the opening in the product.
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Note: If the media is heavy and difficult to unroll, move the drive switch on the left roll holder to the
position that matches the printable side of your media to feed it automatically.
15. Insert the media past the pressure roller, lower the media loading lever, and confirm that the left
edge of the media passes over some portion of the square on the loading guide label as shown here.
Note: If the media does not pass over the square marked on the label, reverse these steps to
remove the media and load it again. Do not reposition the roll holders while your media is loaded.
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16. On the front of the product, open the front cover.
17. Hold the media in the center and raise the media loading lever.
18. Pull the media straight forward to the leading edge of the after heater.
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19. Close the front cover.
20. Press the up or down arrow button on the control panel to rewind the leading edge of the media to
the edge of the front cover. Then make sure the media is fed straight and taut.
• For printable-side-out media, press the up arrow button.
• For printable-side-in media, press the down arrow button.
Note: For best results, press the right arrow button on the control panel to set the Media Suction
setting to 2.
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21. Open the front cover.
22. Lower the media loading lever to hold the media in place.
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23. If you have sliding media holding plates, grasp the tabs on the media holding plates and slide them
to the edges of the media. Adjust the media holding plates so the round holes shown here are
centered over the edges of the media.
Caution: If your media is more than 0.02 inch (0.4 mm) thick, leave the media holding plates on the
sides of the product or they could damage the print head.
Note: Make sure to correctly position the media holding plates as shown here or your printouts may
contain banding, uneven tint, or stripes. Do not use the media holding plates if the sides of your
printouts are smudged or torn.
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24. Close the front cover.
25. Select your media settings on the control panel.
Parent topic: Media Handling
Related references
Media Handling Precautions
Related tasks
Viewing and Changing Media Settings
Viewing and Changing Media Settings
After you load media in your product, you see a screen like this on your product control panel which lets
you view or change your media settings:
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The media settings include the options selected and stored for each media bank or RIP setting you
created.
1. Do one of the following:
• If the displayed media settings are correct for the media you loaded, press the up or down arrow
button to select Keep Settings Above and press the OK button.
• If you need to change the media settings, press the up or down arrow button to select Change
Settings and press the OK button.
2. If you want your product to calculate the amount of media remaining based on the length of the roll
and the amount already printed, and display the approximate results on the product control panel,
set the Remaining Setup setting to On.
3. To change your media settings, select the setting you want to change and press the OK button.
Then press the back button and repeat this step to select additional settings as necessary.
4. When you finish changing media settings, press the up or down arrow button to select Keep
Settings Above and press the OK button.
You see the roll type selection screen.
5. Press the up or down arrow button to select the roll type you loaded and press the OK button.
If you turned on the Remaining Setup setting, you see a prompt to enter the length of the current
media.
6. Press the up or down arrow button to select a roll length from 3 to 3280 feet (1 and 999.5 m) long
and press the OK button.
Note: You can select the roll length in 19.7 inch (0.5 m) increments.
After a moment you see the message Ready on the product control panel indicating that it is ready
to print.
Parent topic: Media Handling
Related references
Media Setup Menu Settings
Related tasks
Saving Sets of Media Settings
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Saving Sets of Media Settings
You can store sets of media settings for each type of media you use. This lets you quickly select all the
necessary settings whenever you print on that media type.
The media settings include the options selected and stored for each media bank or RIP setting you
created.
Note: Make sure that you loaded the media type for which you are selecting settings.
1. Press the Menu button on the product control panel.
2. Select the Media Setup menu and press the OK button.
3. Press the up or down arrow button to select Customize Settings and press the OK button.
4. Press the up or down arrow button to select a number for the set of media settings (from 1 to 30) and
press the OK button.
5. Select Setting Name and press the OK button.
6. Press the up or down arrow button to display the letters and symbols you can use to name the media
set. When you see the desired character, press the right arrow button to move to the next character
position and repeat this step as necessary to complete the setting name. When you finish, press the
OK button.
Note: If you need to delete the previous character, press the left arrow button.
7. Press the up or down arrow button as necessary to select each available media setting and press
the OK button. If necessary, press the back button to return to the menu to select additional
settings.
Parent topic: Media Handling
Related tasks
Loading Media
Printable Area and Media Size Checking
The left and right edges of media recognized by your product vary depending on the Media Size Check
setting.
• When the Media Size Check setting is turned on, your product automatically detects the left and right
edges of the media within 0.2 inches (5 mm), as long as the media holding plates are attached
correctly.
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• When the Media Size Check setting is turned off, your product uses the longest scale on the after
heater label shown here as the standard position for the right edge of the media. The left edge of the
media is determined to be 64 inches (1626 mm) from the standard position for the right edge, no
matter the width of the loaded media. The printable area ranges for the media are described in the
table here.
Note: If you turn off the Media Size Check setting, printing may occur outside the edges of your
media, causing ink to stain the product. Make sure your print data width does not exceed the loaded
media width. When you load media to the left of the right side reference position, adjust the Print Start
Position setting on the product control panel to match the position where the media is loaded.
1 Bottom margin
1
You can configure this margin in the RIP software to 0.2 inch (5 mm) and above; if you set it
below 0.2 inch (5 mm), it is changed to 0.2 inch (5 mm) to maintain feeding accuracy.
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2 Top margin1,
2
You can configure this margin in the RIP software to 0.2 inch (5 mm) and above; if you set it
below 0.2 inch (5 mm), it is changed to 0.2 inch (5 mm) to maintain feeding accuracy. The margin
differs based on how far the media was pulled during loading.
When printing at 360 × 720 in the following modes, specific margins are set:
• 2 pass: 0.75 inch (19 mm)
• 3 pass: 0.83 inch (21 mm)
3 Left margin3,
4
You select this margin as the Side Margin(Left) setting on the product control panel. The default
setting is 0.2 inch (5 mm), but you can select from 0.12 inch (3 mm) to 0.98 inch (25 mm).
4 Right margin3,
4
You select this margin as the total of the values for the Print Start Position (default setting is 0)
and Side Margin(Right) (default setting is 0.2 inch [5 mm]) settings on the product control panel.
You can select from 0.12 inch (3 mm) to 32.5 inches (825 mm).
5 Media width
11.8 to 64 inches (300 mm to 1626 mm); if Media Size Check is off, the product assumes this is
64 inches (1626 mm) regardless of the actual width
1
The configured margin and the actual print results may differ depending on the RIP software you use.
Contact the RIP manufacturer for more information.
2
When you set the Margin Between Pages setting to the No Margin option on the product control
panel, you can adjust the margin from –0.39 inch (–10 mm) to 0.39 inch (10 mm).
3
Depending on the RIP software, you may be able to use it to set these margins. Contact the RIP
manufacturer for more information.
4
When using the media holding plates, leave margins of at least 0.4 inch (10 mm) to avoid printing over
the plates. If the total of the print data width and left and right margins exceeds the printable area, a
portion of the print data will not print.
Parent topic: Media Handling
Related references
Printer Setup Menu Settings
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Printing the Amount of Media Remaining
After you print, you can print the amount of media remaining on the leading edge of the remaining roll.
This lets you enter the number the next time you load the media for the most accurate accounting of the
media remaining on each roll
Note: You must have turned on the Remaining Setup setting on the product control panel to calculate
the amount of media remaining.
1. Make sure your product is ready to print.
2. Press the media setup button, select the Media Remaining setting in the displayed menu, and
press the OK button.
3. Select the Print Remaining Length setting and press the OK button.
4. Press the OK button to print the amount of media remaining.
Parent topic: Media Handling
Related references
Printer Setup Menu Settings
Aligning the Print Head
If your printouts are grainy or out of focus, you need to align the print head. The thickness of your print
media determines the alignment options you select. You can store separate alignment values for each
type of media you use for quick selection.
Before aligning the print head, make sure you have correctly loaded the media you plan to print on.
1. Press the Menu button.
2. Select Media Setup and press the OK button.
3. Press the up or down arrow button to select Customize Settings and press the OK button.
4. Press the up or down arrow button to select the number of the media settings you selected for the
currently loaded media. Then press the OK button.
5. Press the up or down arrow button to select Head Alignment and press the OK button.
6. Press the up or down arrow button to select one of these adjustment methods and press the OK
button:
• If you are printing bidirectionally on your media, select the Manual(Uni-D) setting. If the print
quality has not improved, repeat the steps here and select the Manual(Bi-D) setting.
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• If you are printing unidirectionally on your media, select the Manual(Uni-D) setting.
Your product prints an alignment test pattern and automatically feeds the media to viewing position.
Note: If you want to cut the media to better view the pattern, press the up arrow button to move the
media past the cutter groove. Be careful not to rewind curled media past the front cover.
7. Examine the alignment test pattern to select the pattern number with the fewest gaps, as in pattern 2
shown here.
8. If the product control panel displays C1, press the left or right arrow button to select the number of
the best pattern in C1 and press the OK button. Repeat this step for all the color patterns.
After you select the final color pattern number, the control panel returns to its ready status.
Parent topic: Media Handling
Related references
Media Setup Menu Settings
Adjusting the Media Feed
If your printouts contain horizontal banding, uneven tint, or stripes, you need to adjust the feed of the
media. You do this by printing and examining a test pattern, and then selecting the feed adjustments you
need.
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Adjust the feed using the same media type and print conditions you use for printing. For example, if you
are using the auto take-up reel, you should use it during feed adjustment. You may need to adjust the
feed again if you load media of a different width, change the feeding or take-up tension, or adjust the
suction.
Before adjusting the feed, make sure you have correctly loaded the media you plan to print on and
selected all the options you plan to use for printing.
Note: You can also adjust the feed during printing without printing a test pattern.
1. Press the Menu button.
2. Select Media Setup and press the OK button.
3. Press the up or down arrow button to select Customize Settings and press the OK button.
4. Press the up or down arrow button to select the number of the media settings you selected for the
currently loaded media. Then press the OK button.
5. Press the up or down arrow button to select Feed Adjustment and press the OK button.
6. Press the up or down arrow button to select Manual and press the OK button.
7. Press the up or down arrow button to select a test pattern and press the OK button twice. The longer
the pattern, the more accurate the adjustment.
Your product prints a test pattern and automatically feeds the media to viewing position.
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8. Measure the distance between the + symbols in each test pattern.
9. On the product control panel, press the left or right arrow button to select the distance between the +
symbols for pattern 1 and press the OK button. Repeat this step for pattern #2 if necessary.
After you select the final test pattern number, the control panel returns to its ready status.
Adjusting the Media Feed During Printing
Parent topic: Media Handling
Related references
Media Setup Menu Settings
Adjusting the Media Feed During Printing
Follow the steps here to adjust the feed during printing without printing a test pattern.
1. During printing, press the media feed button.
The product control panel displays an adjustment value.
2. Press the up or down arrow button to adjust the feed depending on these banding results in your
printout:
• If black bands or dark stripes appear, press the up arrow button to increase the feed amount.
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• If white bands or pale stripes appear, press the down arrow button to decrease the feed amount.
3. Check the results in your printout and do one of the following:
• If further adjustment is necessary, repeat the last step.
• If the print quality is good, press the OK button.
Parent topic: Adjusting the Media Feed
Adjusting Heating and Drying During Printing
Follow the steps here to adjust the heating and drying settings during printing.
Note: If the room temperature is too low and a print job with high ink density or a small number of print
passes is sent, the print job may pause while the heater warms up.
1. During printing, press the heat/dry menu button.
2. Press the up or down arrow button to change the heater temperature.
3. Press the OK button.
Parent topic: Media Handling
Related references
Media Setup Menu Settings
Cutting Media
When you finish printing, use a commercially available cutter to cut the media.
Warning: Be careful not to cut yourself when using cutters or other sharp blades. Also be careful
touching areas near the after heater since the after heater may be hot and you could be burned.
1. Press media feed button and press the OK button.
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2. Check that the trailing edge of the printout is fed beyond the cutting groove on the product, then
open the front cover.
Note: If you printed the amount of media remaining onto your media, press the up arrow button to
rewind the media as necessary to keep this information with the unprinted roll.
3. Grasp the tabs on the media holding plates, and slide them out of the way.
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4. Use your cutting tool to cut the media along the cutting groove.
5. Do one of the following:
• If you are not using the auto take-up reel, reverse the media loading steps to remove the media
from the product.
• If you are using the auto take-up reel, go to the next step.
6. Use the Manual switch shown here to take up the cut media onto the take-up reel, depending on the
printable side of the media:
• Move the switch to the position for printable-side-out media.
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• Move the switch to the position for printable-side-in media.
7. Remove the take-up roll from the product.
Parent topic: Media Handling
Using the Auto Take-up Reel
See these sections to use the auto take-up reel with your product.
About the Auto Take-up Reel
Attaching the Take-up Roll Core to the Auto Take-up Reel
Take Up with the Printable-Side-In
Take Up with the Printable-Side-Out
Removing Media from the Auto Take-up Reel
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Parent topic: Media Handling
About the Auto Take-up Reel
The auto take-up reel automatically rolls up printed media as you print.
You can use the auto take-up reel for media with the printable side in (on the left) or printable side out
(on the right).
It is best to do the following when using the auto take-up reel:
• Use media that is 36 inches (91.44 cm) or wider.
• Load media with the printable side in.
• Use a take-up roll core that is the same width as your media so the core does not bend or take up
media incorrectly.
Parent topic: Using the Auto Take-up Reel
Attaching the Take-up Roll Core to the Auto Take-up Reel
Be sure to attach a take-up roll core that is the same width as your media.
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1. Move the Auto switch to the off position.
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2. Press and hold the down arrow button until the edge of the loaded media reaches the roll core
holder.
Note: Always use the down arrow button to feed loaded media or the media may twist during takeup.
3. Loosen the roll core holder locking screws and adjust the roll core holders wider than your media.
Then center the roll supports between the roll core holders.
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Note: If the left roll core holder handle shaft is not visible, rotate the handle as shown here until it
stops or the roll core cannot take up media properly.
4. Align the right roll core holder with the right edge of the media and tighten the locking screw.
5. Insert the roll core onto the right roll core holder.
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6. Insert the left side of the roll core onto the left roll core holder.
7. Push the center of the roll core holder twice to securely insert it into the roll core.
8. Confirm that the roll core and the edges of the media are aligned. If they are misaligned, loosen the
right roll core holder locking screw and repeat these steps to attach the roll core again.
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9. Tighten the left roll core holder locking screw to secure the roll core holder in place.
10. Rotate the handle shown here until part A is hidden from view, then stop turning the handle.
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Caution: Once part A is hidden, do not turn the handle further or you may damage the roll core
holder. If part A remains visible after turning the handle fully, rewind the handle, loosen the fixing
screw, and reload the roll core on the auto take-up reel.
Parent topic: Using the Auto Take-up Reel
Take Up with the Printable-Side-In
After attaching the roll core on the auto take-up reel, follow these steps to take up media with the
printable side in.
1. Guide your loaded media over the media guide bar and behind the roll core, then attach the media to
the roll core with tape as shown here. Begin with the center piece of tape, pulling the media straight
forward before attaching the tape. Then pull the media to each side as you attach the tape on each
side.
Note: Make sure the media lays flat across the roll core without any gaps. If necessary, add more
tape or reattach the tape so the media is taken up correctly.
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2. Confirm that the Auto switch is set to the off position, then set the Manual switch to the position
to wind the media around the roll core.
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3. Make sure the media is taut and loads evenly on both sides.
Note: If the media is looser on one side than the other, the media cannot be taken up correctly.
Repeat these steps to reload the media on the auto take-up reel.
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4. Confirm that the tension is even by lightly tapping the media on both sides as shown here.
5. Also confirm that the edges of the media are aligned with the media already taken up on the roll
core.
Note: If the edges are not aligned, reverse these steps to remove the media, and repeat these steps
to reload it on the auto take-up reel.
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6. Move the Auto switch to the position.
Parent topic: Using the Auto Take-up Reel
Take Up with the Printable-Side-Out
After attaching the roll core on the auto take-up reel, follow these steps to take up media with the
printable side out.
1. Guide your loaded media through the front of the media guide bar and on top of the roll core, then
attach the media to the roll core with tape as shown here. Begin with the center piece of tape, pulling
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the media straight forward before attaching the tape. Then pull the media to each side as you attach
the tape on each side.
Note: Make sure the media lays flat across the roll core without any gaps. If necessary, add more
tape or reattach the tape so the media is taken up correctly.
2. Press the down arrow button on the control panel to feed enough media for it to wrap once around
the roll core.
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3. Confirm that the Auto switch is set to the off position, then set the Manual switch to the position
to wind the media around the roll core.
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4. Make sure the media is taut and loads evenly on both sides.
Note: If the media is looser on one side than the other, the media cannot be taken up correctly.
Repeat these steps to reload the media on the auto take-up reel.
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5. Confirm that the tension is even by lightly tapping the media on both sides as shown here.
6. Also confirm that the edges of the media are aligned with the media already taken up on the roll
core.
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Note: If the edges are not aligned, reverse these steps to remove the media, and repeat these steps
to reload it on the auto take-up reel.
7. Move the Auto switch to the position.
Parent topic: Using the Auto Take-up Reel
Removing Media from the Auto Take-up Reel
After printing on media loaded on auto take-up reel, follow these steps to remove it.
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1. Move the Auto switch to the off position.
2. Cut the media and roll the cut end onto the auto take-up reel.
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3. On the left side of the roll core holder on the auto take-up reel, rotate the handle as shown here.
4. While supporting the left side of the media roll, loosen the left roll core holder locking screw and
remove the roll core holder from the roll.
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5. Lower the media roll onto the roll support.
6. While supporting the right side of the media roll, loosen the right roll core holder locking screw and
remove the roll core holder from the roll.
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7. Lower the media roll onto the roll support.
Parent topic: Using the Auto Take-up Reel
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Using the Control Panel Menus
Follow the instructions in these sections to access the printer menu system and select settings.
Accessing the Printer's Menus
Media Setup Menu Settings
Printer Setup Menu Settings
Maintenance Menu Settings
Printer Status Menu Settings
Network Setup Menu Settings
Preference Menu Settings
Reset All Settings Menu
Accessing the Printer's Menus
You can use the printer menus to adjust the settings that control how your product works.
1. Press the Menu button on the control panel.
You see the menus on the LCD screen.
2. Press the up or down arrow button to scroll through the menus.
Note: Press the back button to go back.
3. To change settings in the highlighted menu, press the OK button.
4. Press the up or down arrow button to move through the settings. Press the right or left arrow button
to position the cursor when entering data on the screen.
5. To select a setting, press the OK button.
6. When you finish changing settings on a menu, press the pause/cancel button to return to the
main screen.
Parent topic: Using the Control Panel Menus
Media Setup Menu Settings
Settings on the Media Setup menu let you customize various adjustments for up to 30 different media
types.
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Caution: Follow the instructions in the topic links below the table to use these menu settings correctly.
Setting Options Description
Media Remaining Remaining Setup Displays and records the amount of
media remaining on a roll.
Length Enter the total roll length, from 3 to
3280 ft (1.0 to 999.5 m).
Remaining Alert Enter the length at which the printer will
alert you, from 4 to 50 ft (1 to 15 m).
Print Remaining Length Prints the amount of media remaining
on the current roll before you replace it.
Select Media 1 to 30 Selects a number for the settings bank
to use for printing.
RIP Settings Specifies using the software RIP
settings instead of the printer settings.
Customize Settings — See the next table.
RIP Settings — See the third table.
Print Media List Print Prints the contents of media setting
banks 1 to 30.
Customize Settings options
Options Description
Current Settings Changes settings for the currently selected media.
Setting Name Enter a name up to 22 characters for the media settings
bank.
Feed Adjustment Select Manual if banding persists after head cleaning and
alignment .
Platen Gap Select 2.0 for most media. Select 1.5 if print quality is
unsatisfactory. Select 2.5 only if printouts are scratched or
smudged. Choosing a larger gap than necessary can
cause ink stains inside the printer, reduced print quality, or
shorter product life.
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Options Description
Head Alignment Select one of the following when print results are grainy or
out of focus:
Manual(Bi-D): when printing in both directions.
Manual(Uni-D): if the previous setting does not improve
the results.
Heating & Drying Set any of the following:
Heater Temperature: from 86 to 131 °F (30 to 55 °C).
Drying Time Per Pass: from 0.0 to 10.0 seconds. You can
maintain a constant drying time by basing it on the media
width.
After Heater Feed: feeds media to the after heater after
printing (if the media will be cut before the next job starts).
Blank Area Feed: speeds up feeding of blank areas, from
Mode 0 (highest speed) to Mode 3.
Media Suction Set from 0 to 10 to increase the gap between the print head
and thin or flexible media. If print quality is reduced or
media does not feed correctly, you may need to lower the
suction.
Head Movement Selects the range of print head movement:
Data Width: increases print speed by restricting movement
to the printed area.
Printer Full Width: provides more even print results.
Multi-Strike Printing Select the number of times each line is printed, from 2 to 8
(or select Off to disable)
Roll Type Select Printable Side Out or Printable Side In based on
how the media is rolled.
Tension Measurement Selects how often tension is measured and automatically
adjusted:
Periodically: recommended for most media.
Every page: provides more precise tensioning (but slower
printing).
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Options Description
Feeding Tension Select Auto for most media.
When you select Manual, you can set a value from 0 to 40.
If media creases, set the value higher than Lv28. If banding
appears, set the value lower than Lv28.
When Media Size Check is off, select Manual and set the
value based on the media width.
Take-up Tension Select Auto for most media.
When you select Manual, you can set a value from 1 to 6.
If media wrinkles, banding appears, or ink sticks to the
back of the take-up roll, set the value lower than Lv3. If
thick media cannot be wound correctly, set the value higher
than Lv3.
Feed Speed Select Lv2 for most media. Select Lv1 for thin media if it is
creased, torn, stuck together, or if horizontal banding
appears.
Prevent Sticking Select On only if the media sticks to the platen when the
printer is turned on or when printing starts.
Restore Settings Select Yes to return all settings for the selected media to
their default values.
RIP Settings options
Options Description
Platen Gap Select 2.0 for most media. Select 1.5 if print quality is
unsatisfactory. Select 2.5 only if printouts are scratched or
smudged. Choosing a larger gap than necessary can
cause ink stains inside the printer, reduced print quality, or
shorter product life.
Head Alignment Enter a media Input thickness value from 4 to 40 mil (0.1
to 1.0 mm).
Roll Type Select Printable Side Out or Printable Side In based on
how the media is rolled
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Options Description
Tension Measurement Selects how often tension is measured and automatically
adjusted:
Periodically: recommended for most media
Every page: provides more precise tensioning (but slower
printing)
Feeding Tension Select Auto for most media.
When you select Manual, you can set a value from 0 to 40.
If media creases, set the value higher than Lv28. If banding
appears, set the value lower than Lv28.
When Media Size Check is off, select Manual and set the
value based on the media width.
Take-up Tension Select Auto for most media.
When you select Manual, you can set a value from 1 to 6.
If media wrinkles, banding appears, or ink sticks to the
back of the take-up roll, set the value lower than Lv3. If
thick media cannot be wound correctly, set the value higher
than Lv3.
Prevent Sticking Select On only if the media sticks to the platen when the
printer is turned on or when printing starts.
Restore Settings Returns all RIP settings to their default values.
Print Prints the contents of media setting banks 1 to 30
Parent topic: Using the Control Panel Menus
Related tasks
Loading Media
Saving Sets of Media Settings
Adjusting the Media Feed
Aligning the Print Head
Adjusting Heating and Drying During Printing
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Printer Setup Menu Settings
The Printer Setup menu lets you control margin settings, automatic cleaning cycles, and other aspects of
your product's operation.
Caution: Follow the instructions in the topic links below the table to use these menu settings correctly.
Setting Options Description
Side Margin(Right) 0.12 to 1.00 inch (3 to 25 Selects the width of the right margin
mm)
Side Margin(Left) 0.12 to 1.00 inch (3 to 25 Selects the width of the left margin
mm)
Print Start Position 0.00 to 32.00 inches (0 to Sets an additional margin on the right
800 mm) side of the media
Margin Between Pages Normal Sets a margin between pages
No Margin/–10 mm to +10
mm
Media Size Check On Automatically detects the edges of the
media. Leave this setting On unless
Off
the printer displays a Media Size Error
when media is loaded correctly.
Media End Check On Automatically detects the end of the
media. Leave this setting On unless
Off
the printer displays Media Out when
media is loaded correctly.
Media Skew Check On Stops printing and displays an error
when skewed media is detected. Leave
Off
this setting On to avoid jams caused by
skewed media.
Media End Option Continue Selects whether to continue an
unfinished print job after a roll is
Stop Printing
replaced
Print Nozzle Pattern Off Selects how often to print an automatic
nozzle check pattern
1 to 10 pages
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Setting Options Description
Periodical Cleaning Off Selects the frequency and strength of
automatic head cleaning cycles. Even
Light 1 to 240 hours
when Off is selected, the printer will
Medium
automatically clean the print head at a
fixed interval after printing to keep the
Heavy
nozzles from clogging.
Power
Cleaning Cycle Off Selects the frequency of automatic
head cleaning cycles
1 to 10 pages
Heat Off Timer 15 to 240 minutes Selects the interval before the heater
turns off automatically and the printer
enters sleep mode. In sleep mode, the
control panel also turns off and other
components consume less power.
Restore Settings Yes Returns all items in the Printer Setup
menu to their default settings
No
Parent topic: Using the Control Panel Menus
Related references
Printable Area and Media Size Checking
Related tasks
Checking for Clogged Print Head Nozzles
Cutting Media
Cleaning the Print Head
Maintenance Menu Settings
The Maintenance menu lets you run nozzle checks, cleaning cycles, and other maintenance operations.
You can access the menu directly by pressing the maintenance button.
Caution: Follow the instructions in the topic links below the table to use these menu settings correctly.
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Setting Options Description
Nozzle Check Print At Right Prints a nozzle check pattern in the
specified location on the media
Print At Center
Print At Left
Cleaning Execute (Light) Lets you clean all or selected nozzles,
based on the nozzle check pattern.
All Nozzles Execute (Medium)
Select the lightest cleaning level first. If
Selected Nozzles Execute (Heavy)
nozzles are still clogged, select a
heavier cleaning.
Head Maintenance Head Movement Positions the print heads for cleaning
Waste Ink Counter — Lets you reset the waste ink counter if
you replace the waste ink bottle before
being prompted by a message on the
control panel
Parent topic: Using the Control Panel Menus
Related tasks
Checking for Clogged Print Head Nozzles
Cleaning the Print Head
Replacing the Waste Ink Bottle
Printer Status Menu Settings
The Printer Status menu lets you track printer usage and firmware.
Setting Options Description
Print Status Sheet Print Prints a sheet showing current printer
settings
Firmware Version xxxxxxx,x_xx,xxxx Displays the printer's firmware version
Parent topic: Using the Control Panel Menus
Network Setup Menu Settings
The Network Setup menu lets you enter network settings manually if necessary.
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Setting Options Description
IP Address Setting Auto Determines whether IP addresses are
obtained automatically through DHCP
Panel
or manually. Select Panel to enter an
IP address, subnet mask, and default
gateway address.
Print Status Sheet Print Prints the current network status and
settings
Restore Settings Yes Restores all items in the Network Setup
menu to their default settings
No
Parent topic: Using the Control Panel Menus
Preference Menu Settings
The Preference menu specifies language and other settings for the printer's controls.
Setting Options Description
Date And Time MM/DD/YY HH:MM Sets the printer's built-in clock. The
time and date are used in logs and
status sheets.
Language Various languages Selects the language used on the
control panel display.
Unit: Length m Selects the unit of length used on the
control panel display and when printing
ft/in
test patterns
Unit: Temperature °C Selects the temperature units used on
the control panel display
°F
Alert Sound Setting On Enables the alert sound when an error
occurs. Press the OK button to turn off
Off
the sound.
Alert Lamp Setting On Enables the alert light when an error
occurs.
Off
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Parent topic: Using the Control Panel Menus
Reset All Settings Menu
The Reset All Settings menu lets you return various settings to their default options.
Setting Options Description
Reset All Settings Yes Returns the settings in the Preferences
menu to their defaults except the
No
following settings:
• Date And Time
• Language
• Unit: Length
• Unit: Temperature
Parent topic: Using the Control Panel Menus
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Maintenance
See the instructions in these sections to maintain your printer for optimum results.
When to Maintain Your Product
Preparing for Maintenance
Stirring High Density Black Ink
Replacing the Ink and Chip Unit
Print Head Maintenance
Cleaning Around the Print Head
Cleaning the Wiper and Wiper Attachment Points
Cleaning the Anti-drying Caps
Cleaning the Platen, Pressure Rollers, and Media Holding Plates
Replacing the Waste Ink Bottle
Replacing the Wiper and Wiper Cleaner
Replacing the Media Holding Plates
When to Maintain Your Product
See the guidelines here to determine when you perform maintenance operations on your product or
replace or refill consumables. If you need to perform an operation, use the links at the end of this topic.
Caution: To prevent sedimentation and incorrect colors in your printed media, stir the High Density
Black ink in the ink tank once a week.
Note: You can set up certain maintenance operations to run automatically using settings on your product
control panel.
Symptom Maintenance or consumable operation
A low ink warning appears on the product control Check if you need to replace an ink and chip unit
panel screen. for the indicated color.
A prepare and replacement message appears on Replace the waste ink bottle.
the product LCD screen.
You want to check the print quality for clogged Run a nozzle check to print a check pattern.
nozzles.
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Symptom Maintenance or consumable operation
A nozzle check pattern indicates clogged nozzles. Clean the print head.
Print quality has declined.
Printed media is faint, or contains horizontal
stripes or uneven colors.
Even after cleaning the print head several times, Perform the following as necessary:
print quality has declined.
• Clean around the print head.
Printed media is smudged.
• Clean the wiper and its attachment point.
• Clean the anti-drying caps.
Ink, paper particles, or lint from the media Clean the platen, pressure rollers, and media
accumulate on the platen, pressure rollers, or holding plates as necessary.
media holding plates.
Ink adheres to the absorber on the back of the Replace the wiper and the wiper cleaner at the
wiper cleaner. same time.
Printed media is faint, smudged, or incomplete and
the wiper is torn or deteriorated.
The media holding plates are deformed or Replace the media holding plates.
damaged.
Parent topic: Maintenance
Related tasks
Stirring High Density Black Ink
Replacing the Waste Ink Bottle
Cleaning the Wiper and Wiper Attachment Points
Cleaning the Platen, Pressure Rollers, and Media Holding Plates
Checking for Clogged Print Head Nozzles
Cleaning the Print Head
Cleaning Around the Print Head
Cleaning the Anti-drying Caps
Replacing the Wiper and Wiper Cleaner
Replacing the Media Holding Plates
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Related topics
Replacing the Ink and Chip Unit
Preparing for Maintenance
Before you perform any maintenance procedures, see these sections to prepare for maintenance.
Maintenance Supplies
Maintenance Precautions
Using Ink Cleaner
Moving the Print Head for Maintenance
Parent topic: Maintenance
Maintenance Supplies
Before performing any maintenance tasks or replacing ink, make sure you have the maintenance
supplies listed here.
Protective eyewear
Obtain commercially available eyewear to protect your eyes from ink and ink cleaner.
Mask
Obtain a commercially available mask to protect your mouth and nose from ink and ink cleaner.
Maintenance Kit
Use the maintenance kit that came with your product for general cleaning. The kit contains the
following items:
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Number Part Quantity
1 Gloves 2
2 Cleaning sticks (large) 25
3 Cleaning sticks (small) 25
4 Wiper cleaner 2
5 Wiper 2
6 Cleaning wiper 1
7 Ink cleaner 1
8 Cup 1
Metal or plastic tray
Obtain a commercially available metal or plastic tray to hold cleaning tools and consumables you
remove from the product.
Soft cloth or brush
Obtain a commercially available static-free, lint-free soft cloth or brush to clean inside the printer.
Parent topic: Preparing for Maintenance
Maintenance Precautions
Follow these precautions as you maintain your product:
• Remove loaded media from the product before performing any maintenance tasks.
• Touch a metal object to discharge any static electricity before performing any maintenance tasks.
• Use only the cleaning sticks included in the product maintenance kit to clean your product to avoid
damaging the print head.
• Do not reuse cleaning sticks.
• Do not touch the ends of the cleaning sticks to prevent oil from your hands from damaging the print
head.
• Do not use alcohol or water to clean the nozzle surface, caps, or wiper or you may damage your
product.
• Store ink packs and waste ink out of the reach of children.
• Wear protective eyewear and gloves when performing maintenance tasks.
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Warning: If ink or waste ink contact your skin, or get into your eyes or mouth, immediately do the
following:
• Thoroughly wash the substance from your skin with soapy water. If your skin becomes irritated or
discolored, contact a doctor.
• Immediately rinse the substance from your eyes with water to avoid bloodshot eyes or mild
inflammation. If you experience eye problems, contact a doctor.
• If a substance gets in your mouth, contact a doctor immediately.
• If you swallow a substance, do not induce vomiting and contact a doctor immediately. Inducing
vomiting may cause material to get in your windpipe and cause injury.
Parent topic: Preparing for Maintenance
Related references
Maintenance Supplies
Using Ink Cleaner
Use the ink cleaner and cup that came in the maintenance kit to clean only around the print head and
caps. Whenever you use the ink cleaner, follow the steps here.
Caution: Using ink cleaner on any other parts of your product could damage the product.
Be sure to do the following:
• Store ink cleaner at room temperature and out of direct sunlight.
• Use fresh ink cleaner with a fresh cleaning stick each time; do not reuse them.
• Dispose of used cleaning sticks and ink cleaner according to local disposal regulations.
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1. Place the cup on a try and pour approximately 0.3 ounce (10 ml) of ink cleaner into the cup.
2. Recap the ink cleaner bottle.
3. Dip a fresh cleaning stick into the ink cleaner and let any excess drip into the cup.
Parent topic: Preparing for Maintenance
Related references
Maintenance Supplies
Moving the Print Head for Maintenance
Certain maintenance tasks require that you move the print head as described here before performing the
task.
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Caution: Always move the print head as described here. Do not move the print head manually or you
may cause your product to malfunction.
1. When the product is turned on, press the maintenance button on the control panel.
You see the Maintenance menu.
2. Press the up or down arrow buttons on the control panel to select Head Maintenance and press the
OK button.
The print head moves into maintenance position.
3. Perform your maintenance task as necessary.
Note: After 10 minutes, a alarm sounds to warning you that the print head is still in maintenance
position. You also see a notice on the LCD screen telling you to clean the print head after
maintenance. After completing your maintenance task, press the OK button to clean the print head.
The alarm sounds again at 10 minute intervals if the print head is not in the home position.
Parent topic: Preparing for Maintenance
Stirring High Density Black Ink
To prevent sedimentation and incorrect colors in your printed media, stir the High Density Black ink in
the ink tank once a week.
1. Open the ink inlet cover for the High Density Black ink shown here.
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2. Grasp the loop at the top of the ink inlet cap and slowly remove the ink inlet cap.
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3. Move the stirring stick up and down 15 times. Insert the stick completely into the ink tank and raise
the stick up to the top each time.
Caution: Move the stick slowly and steadily, or ink may splatter.
4. Insert the stirring stick into the ink tank and replace the ink inlet cap
Caution: Press the ink inlet cap down firmly. If the slider comes into contact with the ink inlet cap
when pulling it out, the cap could get damaged.
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5. Close the ink inlet cover.
Parent topic: Maintenance
Replacing the Ink and Chip Unit
See these sections to replace the ink chip unit in your product.
About Ink and Chip Unit Replacement
Ink and Chip Unit Precautions
Replacing the Chip Unit and Refilling Ink
Parent topic: Maintenance
Related references
Consumables and Replacement Parts
About Ink and Chip Unit Replacement
When the message Check Ink Levels is displayed on the LCD screen, you need to refill the ink and
replace the chip unit soon. Obtain an ink pack of the appropriate color as soon as possible.
You will be unable to print if a chip unit needs to be replaced. If the Check Ink Levels message is
displayed during a print job, the print job pauses while you refill the ink and replace the chip unit. You can
use the same procedure to refill the ink and replace chip units for all colors.
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Note: When the message Refill Ink Tank is displayed on the LCD screen and the remaining ink level is
greater than 2.8 in. (70 mm) from the base of the ink tank, it is time to replace the ink tank. The ink tank
must be replaced because fine dirt, dust, and other foreign material causes the ink tank’s filter to
malfunction. The ink tank replacement interval depends on the usage environment and conditions.
Contact Epson Support for information on replacing components.
Note: Your product has a remaining ink warning system. This system does not directly detect the
amount of ink remaining in the ink tank. Instead, the amount of ink remaining is estimated based on the
ink usage conditions and displayed as a message. The accuracy of this system depends on consistent
and proper ink refills.
If the procedure for refilling the ink and replacing the chip unit is not followed correctly, the remaining ink
warning system may not function properly. To prevent this, replace the chip unit and refill the ink as soon
as possible once the remaining ink level falls below 2.8 in. (70 mm) from the base of the ink tank.
Parent topic: Replacing the Ink and Chip Unit
Related tasks
Replacing the Chip Unit and Refilling Ink
Ink and Chip Unit Precautions
Follow these precautions as you refill the ink in your product:
• Store ink packs in a location out of the reach of children.
• Wear protective eyewear and gloves when refilling ink.
• Be sure to read the Safety Data Sheet (SDS) before using ink packs. You can download it from
epson.com/proimaging.
• Gently cut or tear off the ink pack spout seal. If you cut the ink pack spout seal too quickly, ink may
splatter.
• Do not squeeze open ink packs. Ink may spill.
• Gently tilt the ink pack when pouring ink into the ink tank.
• Do not place anything on the ink tank or subject it to strong impacts, or the ink tank could detach.
• Epson recommends the use of genuine Epson ink packs.
• Epson cannot guarantee the quality or reliability of non-genuine ink. The use of non-genuine ink may
cause damage that is not covered by Epson's warranties, and under certain circumstances, may
cause erratic printer behavior.
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• Information about non-genuine chip unit status may not be displayed, and use of non-genuine ink is
recorded for possible use in service support.
Warning: Should ink contact your skin or enter your eyes or mouth, immediately take the following
actions:
• If fluid contacts your skin, immediately wash it off using large volumes of soapy water. Consult a
physician if the skin appears irritated or discolored.
• If fluid enters your eyes, rinse them immediately with water. Failure to observe this precaution could
result in bloodshot eyes or mild inflammation. If problems persist, consult with a physician.
• If swallowed, do not induce vomiting and consult with a physician immediately. Inducing vomiting may
cause material to get in your windpipe and cause injury.
Parent topic: Replacing the Ink and Chip Unit
Replacing the Chip Unit and Refilling Ink
Follow the steps here to replace the chip unit and refill the ink in your product.
1. When the message Check Ink Levels appears on the LCD screen, use the scale on the ink pack to
check how much ink is left in the ink tank.
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If the remaining ink level is greater than 2.8 in. (70 mm) from the base of the ink tank, continue to use
the printer until the remaining ink level is 2.8 in. (70 mm) from the base of the ink tank so that you
can use all the ink in a new ink pack to refill the ink tank.
If the remaining ink level is 2.8 inches (70 mm) or less, go to the next step.
Note: When the message Refill Ink Tank is displayed on the control panel screen and the
remaining ink level is greater than 2.8 in. (70 mm) from the base of the ink tank, it is time to replace
the ink tank. The ink tank must be replaced because fine dirt, dust, and other foreign material causes
the ink tank’s filter to malfunction. The ink tank replacement interval depends on the usage
environment and conditions. Contact Epson Support for information on replacing components.
2. Lift the lock lever for the slider of the chip unit you intend to replace.
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3. Insert a finger into the groove on the top of the slider and pull the slider straight out.
Caution: Do not tilt the slider. If you drop the chip unit, it may break.
4. Remove the chip unit from the slider.
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5. Confirm that the label color on the slider matches the label on the new ink pack. Then attach the chip
unit supplied with the new ink pack to the slider.
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6. Hold the slider level and insert it. Lower the lock lever.
Caution: Do not push the slider in with too much force. Failure to observe this precaution could
damage the printer.
7. Shake the new ink pack horizontally approximately 2 inches (5 cm) left and right for 5 seconds
(approximately 15 times).
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8. Open the ink inlet cover.
9. Do the following:
• For all ink colors except High Density Black ink, remove the ink inlet cap from the ink tank.
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• For the High Density Black ink, grasp the loop at the top of the ink inlet cap and slowly remove the
ink inlet cap.
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Rest the stirring stick on the tab at the edge of the tank as shown.
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10. Cut or tear off the ink pack spout seal.
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11. Insert the spout of the ink pack into the groove and slowly tilt it to pour out the ink.
Note: Be sure to completely empty the ink pack into the tank. Do not use an ink pack to refill multiple
ink tanks. This can prevent the proper display of messages from the remaining ink warning system.
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12. Do the following:
• For all ink colors except High Density Black ink, replace the ink inlet cap.
• For the High Density Black ink, lift up the stirring stick, guide it into the ink tank, and replace the ink
inlet cap as shown.
Caution: Press down the ink inlet cap firmly so it does not interfere with the slider and damage the
ink inlet cap.
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