No part of this publication may be reproduced, stored in a retrieval system, or transmitted
in any form or by any means, mechanical, photocopying, recording, or otherwise, without
the prior written permission of Seiko Epson Corporation. No patent liability is assumed with
respect to the use of the information contained herein. Neither is any liability assumed for
damages resulting from the use of the information contained herein.
Neither Seiko Epson Corporation nor its affiliates shall be liable to the purchaser of this
product or third parties for damages, losses, costs, or expenses incurred by purchaser or
third parties as a result of: accident, misuse, or abuse of this product or unauthorized
modifications, repairs, or alterations to this product, or (excluding the U.S.) failure to strictly
comply with Seiko Epson Corporation’s operating and maintenance instructions.
Seiko Epson Corporation and its affiliates shall not be liable against any damages or
problems arising from the use of any options or any consumable products other than those
designated as Original Epson Products or Epson Approved Products by Seiko Epson
Corporation.
Microsoft®, Windows®, and Windows Vista® are registered trademarks of Microsoft
Corporation.
Apple®, AppleTalk®, and Bonjour® are registered trademarks of Apple, Inc.
EPSON and EPSON ESC/P are registered trademarks and EPSON AcuLaser and EPSON
ESC/P 2 are trademarks of Seiko Epson Corporation.
HP and HP LaserJet are registered trademarks of the Hewlett-Packard Company.
PCL is a registered trademark of Hewlett-Packard Company.
Adobe, the Adobe logo and PostScript3 are trademarks of Adobe Systems Incorporated,
which may be registered in certain jurisdictions.
CompactFlash is a trademark of SanDisk Corporation, registered in the United States and
other countries.
This product includes RSA BSAFE® Cryptographic software of EMC Corporation.
RSA and BSAFE are registered trademarks or trademarks of EMC Corporation in the
United States and other countries.
Copyright and Trademarks2
This product contains Runtime Modules of IBM Rational Rhapsody, Copyright IBM
Corporation 2008. All Rights Reserved.
General Notice: Other product names used herein are for identification purposes only and
may be trademarks of their respective owners. Epson disclaims any and all rights in those
marks.
This information is subject to change without notice.
must be followed carefully to avoid serious bodily injury.
Caution
must be followed carefully to avoid bodily injury.
Important
must be observed to avoid damage to your equipment.
Note
contains important information and useful tips on the operation of your printer.
Safety Instructions6
Introduction
About Your Printer
Your printer has a built-in Ethernet interface and can connect anywhere on your network
using 10Base-T, 100Base-TX, and 1000Base-T Ethernet. The built-in Ethernet interface,
which is called the network interface in this manual, automatically selects the correct
standard when it connects to a network. In addition, it automatically selects appropriate
network protocols.
Because the network interface supports multiple protocols and automatically detects
protocols on your network, you can print from Microsoft® Windows® applications.
Use the Software Disc to easily configure the network interface for use on the TCP/IP
network and install the printer driver. You can use the printer on the TCP/IP network at
once.
If you want to configure the network interface for protocols such as TCP/IP, WSD, LLTD,
IPP/IPPS, UPnP, Bonjour, MS Network, and SNMP, use EpsonNet Config, the
configuration utility provided with your product, to quickly and easily configure the network
interface to use those protocols.
Note:
The EpsonNet Config utility configures the network interface to work only with protocols that exist
on your network. This does not imply that you can use all of the above-mentioned protocols on your
network or operating system. The protocols that the network interface can use may vary depending
on the operating system and the network configuration.
About This Guide
This Network Guide contains information about using the network interface on a network.
It includes how to set up the network interface, install the configuration software, and
modify network settings of your printer and computers.
For information about your printer, see your User’s Guide.
Note:
OTo read the guide, you must have Adobe Reader or Adobe Acrobat Reader installed on your
computer.
OThis guide is written for network administrators, and many of the steps included here require
detailed network knowledge and administrator rights.
Introduction7
OThe term “network administrator” refers to the person responsible for maintaining the network.
“Administrator” is synonymous with “Supervisor” in this guide.
OThe term “network interface” refers to the built-in Ethernet interface of the printer in this guide.
OSome screen shots in this guide may list a printer name other than your printer. This difference
does not alter the instructions.
OThe supported operating systems are different depending on the printer. See your printer’s
User’s Guide for the supported operating systems.
Operating Environment
The network interface supports the following environments.
OSProtocolIPv4IPv6
Windows 8
Windows 7
Windows Vista
Windows XP (Home,
Professional)
TCP/IP (Standard TCP/IP
port)
TCP/IPsupportednot supported
supportednot supported
Features of the Network Interface
OConnects your Epson printer using a built-in Ethernet interface, which is called the
network interface in this manual, to the network.
OSupports multiple protocols, such as TCP/IP, WSD, LLTD, IPP/IPPS, UPnP, Bonjour,
MS Network, and SNMP.
OSupports 10Base-T, 100Base-TX, and 1000Base-T Ethernet.
Network Interface Operation
Status light
The indicator lights provide you with important information on the operations of the network
interface.
Introduction8
Large format inkjet printers (Models that do not support 1000 Mbps
communication)
Status lightData lightNetwork Status
GreenYellowReady (10 M link)
GreenYellow (Flashing)Receiving packets (10 M link)
RedYellowReady (100 M link)
RedYellow (Flashing)Receiving packets (100 M link)
Large format inkjet printers (Models that support 1000 Mbps
communication)
Status lightData lightNetwork Status
RedYellowReady (100 M link)
RedYellow (Flashing)Receiving packets (100 M link)
GreenYellowReady (1000 M link)
GreenYellow (Flashing)Receiving packets (1000 M link)
Network connector
RJ-45 connector: This connector is used to connect an Ethernet cable to a network. You
can use this cable for 10Base-T, 100Base-TX, and 1000Base-T Ethernet.
Important:
You must use the following shielded twisted-pair cable to connect the network interface to a
network.
OCategory-5 or higher for the 10Base-T or 100Base-TX connection
OCategory-6 or higher for the 1000Base-T connection
About the Software
The Software Disc provided with your printer includes the following network software.
Note:
The software provided varies depending on your printer model.
Introduction9
OEpsonNet Config for Windows is a Windows-based configuration utility for
administrators that allows you to configure the network interface for various protocols
such as TCP/IP, MS Network, AppleTalk, IPP, and SNMP. See “EpsonNet Config for
Windows” on page 26.
OEpsonNet Config with Web Browser is a Web-based configuration utility programs that
allow you to configure a network interface for TCP/IP, MS Network, AppleTalk, IPP, and
SNMP. See “EpsonNet Config with Web Browser” on page 27.
Introduction10
How To
Overview
This section describes the general procedure on how to set up the network interface for
use on a network.
1. Check the network interface operation.
Check the functions and operations of the network interface, such as status lights and
RJ-45 connector. See “Network Interface Operation” on page 8 for details.
2. Select a printing method.
Select a printing method appropriate for your network environment and operating
system. If you are not sure, see “Printing from Windows” on page 12 for details.
3. Install the necessary components on your computer.
Make sure the necessary components (such as TCP/IP) are installed on the computer,
and network settings (such as IP address, subnet mask, etc.) of the computer is set.
See “About Installing Components on Your Computer” on page 13 for details.
4. Connect the network interface to the network.
Connect the network interface to the network. See “Connecting the Network Interface
to the Network” on page 16 for details.
5. Configure the network interface and install the printer driver.
See “Configuring the Network Interface” on page 17 or “Installing the Printer Driver” on
page 17 for details.
6. If necessary, configure the network settings of the network interface using EpsonNet
Config.
Configure the network interface for TCP/IP, AppleTalk, etc. using EpsonNet Config. For
Windows users, see “About EpsonNet Config” on page 26.
How To11
Selecting a Printing Method
Printing from Windows
Check if there is a Windows 8/7/Vista/XP print server on your network, and then use the
suggestions below.
Note:
Only the recommended printing methods are introduced here. See “Features of the Printing
Methods” on page 12 for information on additional methods.
If no Windows 8/7/Vista/XP print server exists
We recommend TCP/IP printing. See “Windows 8/7/Vista” on page 13, “Windows XP” on
page 15, or “Setting Up the Network Interface” on page 16.
If a Windows 8/7/Vista/XP print server exists
On the server, set the printer to connect and turn it into a shared printer. Your clients can
then print to this shared printer.
Features of the Printing Methods
This section describes features of the printing methods available for you to choose.
TCP/IP printing
Advantages
OConnects directly to the network; no USB cable required.
ONo special utility for Windows 8/7/Vista/XP is required.
OYou can see the printer status using EPSON Status Monitor.
OYou can print via a router.
Disadvantages
OYou need to set up TCP/IP.
How To12
Internet printing
Advantages
OYou can print to the printer over the Internet.
Disadvantages
OEPSON Status Monitor cannot be used.
OTCP/IP and DNS settings are required.
OFor Windows 7/Vista/XP, you cannot share the Internet printer.
Installing Components on Your Computer
About Installing Components on Your Computer
Before configuring the network interface and printing from the computer, you need to install
the necessary components (such as TCP/IP) and assign an IP address and subnet mask
for your computer, depending on the printing method you want to use. See the section in
this chapter appropriate for your operating system.
Note:
OThe Windows operating system CD-ROM may be required during the installation.
OWhen using TCP/IP for printing, you need to set the IP address, the subnet mask, and the
default gateway of the computer.
Windows 8/7/Vista
Use the following procedure to install the necessary components.
1. Do one of the following:
OWindows 8: From the Desktop, right click the Start button, click Control Panel, and
then click Network and Sharing Center.
OWindows 7/Vista: Click Start, click Control Panel, and then click View network
status and tasks or double-click Network and Sharing Center.
2. Do one of the following:
OWindows 8: Click Change Adapter Setting, select your network adapter, and then
click Change settings of this connection.
How To13
OWindows 7: Click Local Area Connection and then click the Properties button.
OWindows Vista: Click View Status and then click the Properties button.
Note:
If the User Account Control screen appears, click the Yes or Continue button.
3. Check if the following necessary components are in the list.
The following table lists the components required for configuring the network interface
with EpsonNet Config.
The following table lists the components required for network printing.
Printing methodNecessary components
TCP/IP printingInternet Protocol (TCP/IP IPv4) or Internet Protocol
(TCP/IP IPv6)
4. Double-click Internet Protocol Version 4 (TCP/IPv4) or Internet Protocol Version 6
(TCP/IPv6) on the Local Area Connection Properties dialog box to open the properties
dialog box. Set the IP address, the subnet mask, etc. and then click OK.
5. Restart the computer.
How To14
The necessary components are now installed. Go to the section “Setting Up the Network
Interface” on page 16.
Windows XP
For Windows XP, use the following procedure to install the necessary components.
1. Click Start, highlight Control Panel, and then click Network and Internet Connections. Select Network Connections.
2. Under LAN or High-Speed Internet, click the Local Area Connection icon.
3. Under Network Tasks, click Change settings of this connection.
4. Check if the following necessary components are in the list.
The following table lists the components required for configuring the network interface
with EpsonNet Config.
The following table lists the components required for network printing.
Printing methodNecessary components
TCP/IP printingInternet Protocol (TCP/IP)
How To15
5. Double-click Internet Protocol (TCP/IP) on the Local Area Connection Properties
dialog box to open the Internet Protocols (TCP/IP) Properties dialog box. Set the IP
address, the subnet mask, etc. and then click OK.
6. Restart the computer.
The necessary components are now installed. Go to the section “Setting Up the Network
Interface” on page 16.
Setting Up the Network Interface
Connecting the Network Interface to the Network
Follow the instructions below to connect the network interface to the network.
1. Make sure that your printer is turned off.
2. Connect one end of the network cable to the RJ-45 connector on the network interface,
and the other end to the network.
Important:
You must use the following shielded twisted-pair cable to connect the network interface to a
network.
❏ Category-5 or higher for the 10Base-T or 100Base-TX connection
❏ Category-6 or higher for the 1000Base-T connection
❏ Do not connect the network interface and the computer directly. Be sure to use a HUB to
connect the network interface to the network.
Note:
You can use 10Base-T, 100Base-TX, and 1000Base-T Ethernet. When you print a lot of data, we
recommend you use the higher speed.
3. Turn on your printer. After the status lights go off, print a network status sheet.
Important:
After turning off the printer, wait until the status lights go off before turning it back on; otherwise the
network interface may not work correctly.
Now, you can configure the network interface to use on the TCP/IP network and also install
the printer driver using the Software Disc shipped with your printer.
If you are using Windows, see “Configuring the Network Interface” on page 17.
How To16
Configuring the Network Interface
Configure the network interface for use on the TCP/IP network and install the printer driver
on your computer.
1. Make sure your printer is connected to the network (a hub or router).
2. Insert the Software Disc into the CD/DVD drive.
Note:
If you see the AutoPlay window, click Run setup.exe. If you see the User Account Control screen,
click Yes or Continue.
3. The software installer screen opens automatically.
If the software installer screen does not appear, double-click setup.exe on the
Software Disc.
4. Select your language, and then click the Next button.
5. Click the Next button at the Welcome screen
6. Click the Agree button to accept the license terms.
7. The Software Select screen appears. To print via a network, make sure to select the
Epson Driver and Utilities check box and EpsonNet Configuration Utility check
box, then click the Install button.
Note:
If your printer is connected to your computer with a USB cable, clear the EpsonNet Configuration
Utility check box.
8. Software installation starts. Follow the on-screen instructions to complete the
installation.
Installing the Printer Driver
About Installing the Printer Driver
To print to the network printer, you need to install the printer driver on the computer. The
following section explains how to instal the printer driver manually. See the section in this
chapter appropriate for your operating system.
How To17
Windows 8/7/Vista
The printer driver installation procedure differs depending on the printing method you
prefer.
TCP/IP printing
1. Do one of the following:
OWindows 8: From the Desktop, right click the Start button, click Control Panel, and
then click Devices and Printers.
OWindows 7: Click Start, Control Panel, and then View devices and printers.
OWindows Vista: Click Start, Control Panel, and then Printers.
2. Do one of the following:
OWindows 8: Click Add printer and then The printer that I want isn’t listed.
OWindows 7/Vista: Click Add a printer to start the Add Printer wizard.
3. Click Add a local printer or Add a local printer or network printer with manual
settings, and then click Next.
How To18
4. Select the Create a new port radio button, and then select Standard TCP/IP Port from
the list. Then click Next.
5. Enter the IP address of the network interface and then click Next.
6. If an error occurs, the following dialog box appears. Select the Standard radio button
and then select EPSON Network Printer. Click Next.
How To19
7. See “Installing a printer driver” on page 21 to install the printer driver.
Internet printing (IPP/IPPS)
1. Click Start, Control Panel, and then View devices and printers (Windows 7) or
Printers (Windows Vista).
2. Click Add a printer to start the Add Printer wizard.
3. Click Add a network, wireless or Bluetooth printer.
4. Click The printer that I want isn’t listed.
5. Select the Add a printer using a TCP/IP address or hostname radio button and then
click Next.
6. Enter the URL of the target device to the Hostname or IP address box using the format
below. The URL should be the same as the URL you set on EpsonNet Config’s
IPP/IPPS Information page.
http://IP address of network interface:631/Printer name
To check the IP address of the network interface, use EpsonNet Config. See “About EpsonNet
Config” on page 26 for details.
7. Follow the on-screen instructions to set up the device. See “Installing a printer driver”
on page 24 if necessary.
How To20
Installing a printer driver
1. Insert the Software Disc shipped with the device.
2. Close the software installer screen if it appears.
3. On the Add Printer screen, click the Have Disk button. The Install From Disk dialog box
appears.
4. Click Browse.
5. Select the CD/DVD drive for the drive, and navigate to Common\Printer\<product
name>\. Click Open.
6. Click OK in the Install From Disk dialog box.
7. Select the model name of the device, and then click Next.
Note:
If the Add Printer wizard prompts you to select either Keep existing driver or Replace existing
driver, be sure to select the Replace existing driver radio button.
If the Add Printer wizard prompts you to install the software, click Yes. Clicking No will abort the
driver installation.
8. Confirm the printer name, and then click the Next button.
Note:
If the User Account Control screen appears, click the Yes or Continue button.
9. Click Finish and follow the on-screen instructions to complete the setup.
Windows XP
The printer driver installation procedure differs depending on the printing method you
prefer.
TCP/IP printing
1. Click Start, click Control Panel, click Printers and Other Hardware, and then click
Printers and Faxes.
2. Under Printer Tasks, click Add a printer to start the Add Printer wizard, and then click
Next.
How To21
3. Click Local printer attached to this computer, clear the Automatically detect and
install my Plug and Play printer check box, and then click Next.
Note:
You must clear the Automatically detect and install my Plug and Play printer check box
because the printer is attached directly to the network, not to a Windows XP computer.
4. Select the Create a new port radio button, and then select Standard TCP/IP Port from
the list. Then click Next.
How To22
5. Enter the IP address of the network interface and then click Next.
6. If an error occurs, the following dialog box appears. Select the Standard radio button
and then select EPSON Network Printer. Click Next.
7. Click Finish.
8. See “Installing a printer driver” on page 24 to install the printer driver.
Internet printing (IPP/IPPS)
1. Click Start, click Control Panel, click Printers and Other Hardware, and then click
Printers and Faxes.
2. Under Printer Tasks, click Add a printer to start the Add Printer wizard, and then click
Next.
How To23
3. Click A network printer, or a printer attached to another computer, and then click
Next.
4. Select the Connect to a printer on the Internet or on a home or office network radio
button.
5. Enter the URL of the target printer using the format below. The URL should be the same
as the URL you set on EpsonNet Config’s IPP/IPPS Information page.
To check the IP address of the network interface, use EpsonNet Config. See “About EpsonNet
Config” on page 26 for details.
6. Follow the on-screen instructions to set up the printer. See “Installing a printer driver”
on page 24 if necessary.
Installing a printer driver
1. Insert the Software Disc shipped with the printer.
2. Close the software installer screen if it appears.
3. On the Add Printer screen, click the Have Disk button. The Install From Disk dialog box
appears.
4. Click Browse.
5. Select the CD/DVD drive for the drive, and navigate to Common\Printer\<product
name>\. Click Open.
How To24
6. Click OK in the Install From Disk dialog box.
7. Select the model name of the printer, and then click Next.
Note:
If the Add Printer wizard prompts you to select either Keep existing driver or Replace existing
driver, be sure to select the Replace existing driver radio button, and then click Next.
8. Confirm the printer name, and then click the Next button.
9. Choose whether to print a test page, and then click the Next button.
10.Click Finish and follow the on-screen instructions to complete the setup.
How To25
Network Software
This chapter explains how to use the network software provided with your printer.
Note:
The software provided varies depending on your printer model.
EpsonNet Config for Windows
About EpsonNet Config
EpsonNet Config is a Windows-based configuration software for administrators to
configure the network interface for TCP/IP.
Note:
Be sure to use EpsonNet Config included on the Software Disc shipped with this product.
System Requirements
The following table lists the system requirements of EpsonNet Config.
Operating systemsWindows 8
Windows 7
Windows Vista
Windows XP Professional/Home Edition
Memory150 MB or more
Hard disk drive space50 MB
Installing EpsonNet Config
You can install EpsonNet Config on your computer from the Software Disc that comes with
your printer. Insert the Software Disc in the CD/DVD drive, select EpsonNet Config on the
Software Select screen.
Note:
OLog on to the operating system with an administrator account to install EpsonNet Config.
Network Software26
OIf you add or delete protocols or services from your operating system after installing EpsonNet
Config, EpsonNet Config may not work correctly. If this happens, uninstall EpsonNet Config
and then install it again.
OIf the Windows Security Alert window appears after you start EpsonNet Config, click the Allow
access or Unblock button; otherwise the devices are not listed on the screen of EpsonNet
Config.
Accessing the EpsonNet Config User’s Guide
The EpsonNet Config User’s Guide contains detailed information on EpsonNet Config.
Follow the steps below to access the EpsonNet Config User’s Guide.
1. Click Start, point to All Programs, select EpsonNet, and then select EpsonNet Config V3.
2. Click EpsonNet Config User’s Guide.
The EpsonNet Config User’s Guide appears. By clicking the links on the front page or
contents page, you can get information on using EpsonNet Config.
EpsonNet Config with Web Browser
About EpsonNet Config
EpsonNet Config with Web Browser is a Web-based utility designed to configure the printer
for use on a network.
By typing the IP address of the network interface for the URL in your browser, you can start
EpsonNet Config to allow you to configure the network interface for TCP/IP, NetWare, MS
Network, AppleTalk, IPP, and SNMP.
Supported Web browser
OMicrosoft Internet Explorer version 6.0 or later
OApple Safari 3 or later
OMozilla Firefox version 3.6 or later
Network Software27
Configuring the Network Interface Using EpsonNet Config with Web
Browser
After you have assigned an IP address to the network interface using EpsonNet Setup,
EpsonNet Config for Windows, or the arp/ping command, you can configure the network
interface using EpsonNet Config with Web Browser.
Note:
OA Web browser must be installed on your computer.
OTCP/IP must be correctly set for the computer and the network interface.
ODo not run both EpsonNet Config for Windows and EpsonNet Config with Web Browser at the
same time.
OYour browser may restrict some characters you can use. For details, see your browser or
operating system documentation.
The following procedure shows an example of configuring the network interface on a
TCP/IP IPv4 network.
1. Turn on your printer.
2. Run EpsonNet Config using one of the following ways.
ORun EpsonNet Config for Windows. Select the printer you want to configure from the
list and then click Launch Browser.
OOpen your browser, and then type in the IP address of the network interface directly.
Do not run EpsonNet Config for Windows.
https://IP address of network interface/
Example: https://192.168.100.201/
Note:
OTo check the IP address of the network interface, use EpsonNet Config. See “About EpsonNet
Config” on page 26 for details.
OIf Windows security alert screen appears, click Continue to start EpsonNet Config with Web
Browser.
3. Click TCP/IP under Network on the Configuration menu, then click IPv4 Address to
display the TCP/IP IPv4 settings screen.
Note:
If you want to configure a protocol other than TCP/IP, configure the desired settings on
Configuration - Network screen.
Network Software28
4. Select a method for acquiring the IP address. When you select Auto, DHCP becomes
available and assigns an IP address automatically. If you want to set the IP address
manually, select Manual.
Note:
OThe network administrator must check any changes made to the IP address settings.
OWhen Auto is selected, DHCP becomes available. To use the DHCP server, make sure it is
installed on your computer and correctly configured. See your operating system’s online help
for detailed instructions.
OIf Set Using Automatic Private IP Addressing (APIPA) is enabled, a private IP address is
automatically assigned to the network interface even when there are no DHCP servers on your
system or your network.
OIf the DNS function is not supported, we recommend that you select Manual and then enter an
IP address. This is because if you select Auto, the IP address of the network interface changes
every time you turn on the printer so that you need to change the printer port setting
accordingly.
5. To assign an IP address manually, enter the IP address, the subnet mask, and the
default gateway. Be sure the IP address does not conflict with any other devices on the
network.
Note:
If there is a server or a router functioning as a gateway, enter the IP address of the server or the
router for the gateway address. If there is no gateway, leave the default values there.
6. If you want to get a private address between 169.254.1.1 and 169.254.254.254
automatically when an IP address cannot be obtained by the DHCP server, leave it at
Enable for Set Using Automatic Private IP Addressing (APIPA); otherwise, select
Disable.
7. When setting an IP address using the ping command, select Enable for Set Using
PING. Select Disable when setting an IP address with EpsonNet Config; this prevents
any unexpected change of the IP address.
8. Select Enable for Acquire DNS Server Address Automatically if you want to acquire
the DNS server address using the DHCP server.
If you want to enter the DNS server address manually, select Disable and then enter
the IP address of the DNS server.
9. Select Enable for Acquire Host Name and Domain Name Automatically if you want
to acquire the host name and the domain name using the DHCP server.
If you want to specify manually, enter the host name and the domain name in the text
boxes.
Network Software29
10.Select Enable for Register Network Interface Address to DNS Server if you want to
register the host name and domain name to the DNS server through the DHCP server
that supports Dynamic DNS.
If you want to register the host name and the domain name directly to the DNS server,
select Enable for Register Network Interface Address Directly to DNS Server.
11.Do not exit the Web browser and do not send a job to the printer until after you follow
the on-screen instructions to reset the printer.
Note:
OSince the new IP address becomes available after the printer is reset, you need to restart
EpsonNet Config by entering the new IP address.
OOnly changes on the page where you press the Transmit button take effect.
Opening Screen
Any user can access the opening screen by typing the IP address of the network interface
into the address bar of your browser.
Note:
OThe item appears only if your printer supports the function, and the name of the item may vary
depending on the model.
OSee the EpsonNet Config with Web Browser help for details about each item.
Network Software30
Troubleshooting
General Problems
Cannot configure the network interface or cannot print from the
network.
CauseWhat to do
The printer settings or network
settings may be wrong.
First, check to see if you can print a status sheet, as
described in “Printing a Network Status Sheet (Large
Format Inkjet Printers)” on page 33. If you can print a
status sheet, check the network settings; otherwise, set
the interface mode of the printer’s control panel to Auto
or Option.
Cannot print even if you have assigned the IP address to the
computer and the printer.
CauseWhat to do
You have assigned an IP address to
the computer manually, but you
assigned the IP address to the
printer by Automatic Private IP
Addressing (APIPA).
Assign the printer’s IP address so that it belongs to the
same segment as the computer. Use EpsonNet Config
and the printer’s control panel.
Unable to start EpsonNet Config.
CauseWhat to do
You have added or deleted
protocols after installing EpsonNet
Config.
Uninstall EpsonNet Config and then reinstall it. See
“Installing EpsonNet Config” on page 26.
Troubleshooting31
The message “EpsonNet Config cannot be used because no
network is installed.” appears when you start EpsonNet Config.
CauseWhat to do
Both TCP/IP and IPX/SPX are not
installed on the computer.
TCP/IP is installed on the computer,
but its IP address is not set correctly.
Install the TCP/IP or IPX/SPX protocol.
Set a correct IP address for the computer.
The message “Could not complete communicating configuration
data” appears when you send settings to the network interface.
CauseWhat to do
This may happen when using a
dial-up router.
Run Command Prompt from the computer on which
EpsonNet Config is installed, and then enter the following
command:
Format: >ROUTE_ADD_the IP address of the network
interface_ the IP address of the computer (the
underscore represents one space)
Example: >ROUTE ADD 192.168.192.168 22.33.44.55.
Unable to start EpsonNet Config with Web Browser.
CauseWhat to do
You have not set the IP address for
the network interface.
Set the IP address for the network interface using
EpsonNet Config for Windows, or the printer’s control
panel. You can check the IP address on a status sheet.
See the EpsonNet Config User’s Guide.
Troubleshooting32
The Model Name and IP Address do not appear in the EpsonNet
Config dialog box.
CauseWhat to do
If the valid IP address is not set, the
model name and IP address may
not appear.
Set a valid IP address.
Refresh the status by selecting Refresh from the View
menu.
Increase the length of time before a timeout. To do this,
select Options from the Tool menu, and then select
Timeout. Note that doing so can cause EpsonNet Config
to run slower.
Printing a Network Status Sheet (Large Format Inkjet Printers)
Before you start configuring the network interface, be sure to print a network status sheet
that contains important information such as the current configuration and the MAC address
of the network interface.
To print a network status sheet, follow the steps below.
Note:
You cannot print a status sheet using the steps below if your printer does not have an LCD panel.
See the User’s Guide on how to print the status sheet.
1. Press the Menu button on the printer’s control panel.
2. Press the Up or Down button until Network Setup appears. Then press the OK button.
3. Press the Up or Down button until Network Status Sheet appears on the LCD panel.
Then press the OK button.
A Network Status Sheet prints.
Note:
OYou cannot print a status sheet in the following cases: the printer has started printing, it is
offline, or it is not ready to print.
OSee the User’s Guide for more information on the printer’s control panel.
Troubleshooting33
Tips for Administrator
Setting an IP Address on the Printer’s Control Panel
After connecting the printer to the network, you need to set the IP address for the network
interface.
To set the IP address, subnet mask, and default gateway from the control panel, follow the
steps below.
1. Turn on your printer.
2. Press the Menu button on the printer’s control panel.
3. Press the Up or Down button until Network Setup appears. Then press the OK button.
4. Press the Up or down button until IP Address Setting appears. Then press the OK
button.
5. Do one of the following to obtain an IP address:
O Choose Auto when getting the IP address from a DHCP server. The IP address is automatically obtained
from the DHCP server whenever the printer is reset or turned on.
O Choose Panel when manually setting the IP address, subnet mask, and default gateway using the printer’s
control panel.
Note:
To use Auto, a DHCP server must be correctly configured on the network. See the online help of
your operating system for detailed instructions.
Print a network status sheet to confirm the new IP address.
Note:
OYou must first set the IP address before using EpsonNet Config with Web Browser.
OSee the User’s Guide for more information about settings on the printer’s control panel.
Network Setup Menu
These items are used to make network settings on the printer’s control panel.
Note:
The available settings vary depending on your printer model.
Tips for Administrator34
ItemSettings
IP ADDRESS
SETTING*
IP*0.0.0.0 to 255.255.255.254
SM*0.0.0.0 to 255.255.255.255
DG*0.0.0.0 to 255.255.255.255
*Available only when Enable is selected for Network Setup.
Licensed under the Apache License, Version 2.0 (the “License”);
you may not use this file except in compliance with the License.
You may obtain a copy of the License at
http://www.apache.org/licenses/LICENSE-2.0
Unless required by applicable law or agreed to in writing, software distributed under the
License is distributed on an “AS IS” BASIS, WITHOUT WARRANTIES OR
CONDITIONS OF ANY KIND, either express or implied.
See the License for the specific language governing permissions and limitations under
the License.
This product contains the Linux Name Service Switch code.
The Linux Name Service Switch code, contributed by National ICT Australia Ltd (NICTA) is
licensed under the NICTA Public Source License version 1.0
NICTA Public Software Licence
Version 1.0
Copyright 2004 National ICT Australia Ltd
All rights reserved.
Software License Terms36
EXCEPT AS EXPRESSLY STATED IN THIS LICENCE AND TO THE FULL EXTENT
PERMITTED BY APPLICABLE LAW, THE SOFTWARE IS PROVIDED “AS IS” AND
NICTA MAKES NO REPRESENTATIONS, WARRANTIES OR CONDITIONS OF ANY
KIND, EXPRESS OR IMPLIED, INCLUDING, WITHOUT LIMITATION, ANY
REPRESENTATIONS, WARRANTIES OR CONDITIONS REGARDING THE CONTENTS
OR ACCURACY OF THE SOFTWARE, OR OF TITLE, MERCHANTABILITY, FITNESS
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OR NOT DISCOVERABLE.
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Software License Terms37
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This is version 2007-Mar-4 of the Info-ZIP license. The definitive version of this document
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Software License Terms38
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Software License Terms39
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