Epson SureColor, T2170, T3170, T5170 User Manual

Epson® SureColor® T2170/T3170/T5170

User's Guide

Contents
Epson SureColor T2170/T3170/T5170 User's Guide.................................................................................	9
Introduction to Your Printer......................................................................................................................	10
Printer Features .................................................................................................................................	10
Optional Equipment and Replacement Parts.................................................................................	11
Notations Used in the Documentation ................................................................................................	11
Printer Part Locations.........................................................................................................................	12
Product Parts - Front .....................................................................................................................	12
Product Parts - Top/Inside .............................................................................................................	13
Product Parts - Rear......................................................................................................................	14
Control Panel Parts .......................................................................................................................	15
Using the Control Panel .....................................................................................................................	17
Changing the LCD Screen Language............................................................................................	17
Selecting the Date and Time .........................................................................................................	18
Setting a Password and Locking the Control Panel .......................................................................	19
Using AirPrint ....................................................................................................................................	21
Assembling the Printer Stand and Paper Basket................................................................................	21
Wi-Fi or Wired Networking........................................................................................................................	35
Network Security Recommendations .................................................................................................	35
Wi-Fi Infrastructure Mode Setup.........................................................................................................	36
Selecting Wireless Network Settings from the Control Panel ........................................................	37
Wi-Fi Direct Mode Setup ....................................................................................................................	39
Enabling Wi-Fi Direct Mode ...........................................................................................................	39
Wi-Fi Protected Setup (WPS).............................................................................................................	41
Using WPS to Connect to a Network .............................................................................................	41
Printing a Network Status Sheet.........................................................................................................	42
Changing or Updating Network Connections .....................................................................................	43
Accessing the Web Config Utility...................................................................................................	43
Changing a USB Connection to a Wi-Fi Connection......................................................................	44
Changing a Wi-Fi Connection to a Wired Network Connection......................................................	44
Connecting to a New Wi-Fi Router ................................................................................................	45

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Disabling Wi-Fi Features ...............................................................................................................	46
Media Handling..........................................................................................................................................	47
Roll Paper Handling ...........................................................................................................................	47
Loading Roll Paper ........................................................................................................................	47
Cutting Roll Paper .........................................................................................................................	51
Cutting Roll Paper Manually......................................................................................................	51
Removing Roll Paper.....................................................................................................................	52
Cut Sheet Handling ............................................................................................................................	54
Loading Single Cut Sheets ............................................................................................................	55
Loading Paper in the Auto Sheet Feeder.......................................................................................	57
Removing Paper from the Auto Sheet Feeder...............................................................................	61
Creating Custom Paper Configurations..............................................................................................	64
Selecting Custom Paper Configurations........................................................................................	64
Compatible Epson Papers..................................................................................................................	65
Paper or Media Type Settings - Printing Software..............................................................................	67
Selecting the Paper Settings for Each Source - Control Panel ...........................................................	68
Paper Type Settings - Control Panel .............................................................................................	69
Printing from a Computer .........................................................................................................................	70
Printing with Windows ........................................................................................................................	70
Selecting Basic Print Settings - Windows ......................................................................................	71
Document Size Options - Windows...........................................................................................	73
Paper Source Options - Windows .............................................................................................	73
Print Mode Options - Windows..................................................................................................	74
Color Mode Options - Windows ................................................................................................	74
Level Options - Windows ..........................................................................................................	75
Using Layout Manager - Windows ............................................................................................	77
Selecting Print Layout Options - Windows.....................................................................................	82
Page Layout Options - Windows...............................................................................................	83
Selecting Advanced Settings - Windows .......................................................................................	84
Roll Paper Options - Windows ..................................................................................................	85
Selecting Additional Settings - Windows .......................................................................................	86
Printing Your Document - Windows...............................................................................................	87
Checking Print Status - Windows..............................................................................................	88

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Saving, Sharing, and Customizing the Printer Settings .................................................................	88
Saving and Sharing Print Settings - Windows...........................................................................	88
Editing Print Setting Displays - Windows ..................................................................................	90
Selecting Default Print Settings - Windows....................................................................................	91
Changing the Language of the Printer Software Screens..............................................................	92
Changing Automatic Update Options ............................................................................................	93
Printing with the Built-in Epson Driver - Windows 10 S.......................................................................	94
Selecting Print Settings - Windows 10 S........................................................................................	95
Printing on a Mac ...............................................................................................................................	97
Selecting Basic Print Settings - Mac ..............................................................................................	98
Paper Size Options - Mac .......................................................................................................	102
Paper Source Options - Mac...................................................................................................	102
Print Mode Options - Mac .......................................................................................................	103
Color Mode Options - Mac ......................................................................................................	103
Level Options - Mac ................................................................................................................	104
Selecting Print Layout Options - Mac...........................................................................................	105
Selecting Advanced Settings - Mac .............................................................................................	105
Managing Color - Mac .................................................................................................................	107
Color Matching Options - Mac.................................................................................................	108
Sizing Printed Images - Mac........................................................................................................	108
Selecting Printing Preferences - Mac ..........................................................................................	108
Printing Preferences - Mac......................................................................................................	109
Printing Your Document - Mac.....................................................................................................	110
Checking Print Status - Mac....................................................................................................	111
Printing CAD Drawings.....................................................................................................................	112
Printing CAD Drawings from the Printer Driver............................................................................	112
Printing CAD Drawings in HP-GL/2 or HP RTL Mode..................................................................	114
Using Your Printer as a Copier...............................................................................................................	116
Connecting a Scanner to Your Printer ..............................................................................................	116
Placing Originals in the Scanner ......................................................................................................	117
Printing Enlarged Copies from the Scanner .....................................................................................	117
Supported Copy Sizes.................................................................................................................	118

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Using the Control Panel Menus..............................................................................................................	120
Accessing the Printer's Menus .........................................................................................................	120
Paper Setting Menu..........................................................................................................................	121
Basic Settings Menu.........................................................................................................................	123
Printer Settings Menu.......................................................................................................................	125
Network Settings Menu ....................................................................................................................	131
System Administration Settings Menu..............................................................................................	131
Maintenance Menu...........................................................................................................................	133
Printer Status/Print Menu .................................................................................................................	134
Replacing Ink Cartridges and Maintenance Boxes...............................................................................	135
Check Cartridge and Maintenance Box Status.................................................................................	135
Checking Ink Cartridge and Maintenance Box Status on the LCD Screen ..................................	135
Checking Ink Cartridge and Maintenance Box Status with Windows...........................................	136
Checking Cartridge and Maintenance Box Status - Mac .............................................................	137
Purchase Epson Ink Cartridges and Maintenance Box ....................................................................	138
Ink Cartridge and Maintenance Box Part Numbers......................................................................	139
Removing and Installing Ink Cartridges............................................................................................	139
Replacing the Maintenance Box.......................................................................................................	142
Adjusting Print Quality............................................................................................................................	145
Print Head Maintenance...................................................................................................................	145
Print Head Nozzle Check.............................................................................................................	145
Checking the Nozzles Using the Product Control Panel .........................................................	145
Checking the Nozzles Using a Computer Utility......................................................................	147
Print Head Cleaning ....................................................................................................................	149
Cleaning the Print Head Using the Product Control Panel ......................................................	150
Cleaning the Print Head Using a Computer Utility...................................................................	151
Using the Powerful Cleaning Utility .........................................................................................	153
Adjusting Print Quality Using the Product Control Panel ..................................................................	155
Cleaning the Auto Sheet Feeder ......................................................................................................	157
Cleaning the Roll Paper Feeder .......................................................................................................	158
Maintenance and Transportation ...........................................................................................................	159
Replacing the Cutter.........................................................................................................................	159
Moving or Transporting Your Product...............................................................................................	162

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Discharging Ink............................................................................................................................	164
Solving Problems ....................................................................................................................................	166
Checking for Software Updates........................................................................................................	166
Product Status Messages ................................................................................................................	167
Resetting Control Panel Defaults .....................................................................................................	168
Solving Printer Problems..................................................................................................................	169
Printer Does Not Turn On ............................................................................................................	169
LCD Screen Shuts Off .................................................................................................................	170
Solving Network Problems ...............................................................................................................	170
Product Cannot Connect to a Wireless Router or Access Point ..................................................	170
Network Software Cannot Find Product on a Network.................................................................	171
Product Does Not Appear in Mac Printer Window .......................................................................	172
Cannot Print Over a Network.......................................................................................................	173
Solving Printing Problems ................................................................................................................	174
Nothing Prints..............................................................................................................................	174
Print Head Moves But Nothing Prints ..........................................................................................	175
Solving Paper Problems...................................................................................................................	175
Paper Feeding Problems.............................................................................................................	176
Printout Quality Problems............................................................................................................	177
Roll Paper Jam Problems ............................................................................................................	177
Cut Sheet Paper Jam Problems ..................................................................................................	179
Solving Print Quality Problems.........................................................................................................	180
Overall Print Quality is Poor.........................................................................................................	180
Lines Are Misaligned ...................................................................................................................	182
Prints are Scuffed or Smeared ....................................................................................................	182
Prints are Not Positioned Properly...............................................................................................	183
Too Much Ink is Consumed .........................................................................................................	183
Cannot Make Enlarged Copies from Scanner ..................................................................................	184
Uninstall Your Product Software.......................................................................................................	184
Uninstalling Product Software - Windows....................................................................................	184
Uninstalling Product Software - Mac............................................................................................	185
Where to Get Help............................................................................................................................	186

7

Technical Specifications ........................................................................................................................	188
Windows System Requirements ......................................................................................................	188
Mac System Requirements ..............................................................................................................	189
Paper Specifications ........................................................................................................................	189
Printable Area Specifications ...........................................................................................................	191
Ink Cartridge Specifications..............................................................................................................	193
Dimension Specifications .................................................................................................................	194
Electrical Specifications ...................................................................................................................	195
Environmental Specifications ...........................................................................................................	196
Interface Specifications ....................................................................................................................	196
Network Interface Specifications ......................................................................................................	196
Safety and Approvals Specifications ................................................................................................	197
Notices .....................................................................................................................................................	199
Important Safety Instructions............................................................................................................	199
General Product Safety Instructions ............................................................................................	199
Ink Cartridge Safety Instructions..................................................................................................	201
LCD Screen Safety Instructions...................................................................................................	202
Wireless Connection Safety Instructions .....................................................................................	202
FCC Compliance Statement.............................................................................................................	203
Binding Arbitration and Class Waiver ...............................................................................................	203
Trademarks......................................................................................................................................	207
Copyright Notice...............................................................................................................................	207
A Note Concerning Responsible Use of Copyrighted Materials...................................................	208
Default Delay Times for Power Management for Epson Products ...............................................	208
Copyright Attribution....................................................................................................................	208

8

Epson SureColor T2170/T3170/T5170 User's Guide

Welcome to the Epson SureColor T2170/T3170/T5170 User's Guide.

For a printable PDF copy of this guide, click here.

9

Introduction to Your Printer

Refer to these sections to learn more about your printer and this manual.

Printer Features

Notations Used in the Documentation

Printer Part Locations

Using the Control Panel

Using AirPrint

Assembling the Printer Stand and Paper Basket

Printer Features

The Epson SureColor T2170/T3170/T5170 printer includes these special features:

High productivity

•Print accurate A1/D-size prints in 31 seconds (SureColor T5170), 34 seconds (SureColor T3170), or 43 seconds (SureColor T2170)

•Available 50-ml color or 80-ml black high-capacity ink cartridges with next generation UltraChrome XD2, 4-color, all-pigment ink

•HP-GL2 support for CAD software

•Wirelessly print from computers, tablets, or smartphones

Reliability

•Improved anti-dust design for reduced print head nozzle maintenance

•PrecisionCore Micro TFP print head offers Precision Droplet Control

•Nozzle Verification Technology detects nozzle condition and adjusts print quality

High resolution

• Prints at resolutions up to 2400 dpi

Easy-to-use setup and operation

•Intuitive, easy-to-read, 4.3-inch, color LCD touchscreen

•Sleek, minimal design that easily fits on desktops

•Easy-to-use software

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•Supports both roll and sheet paper up to 24 inches (609.6 mm) [SureColor T2170/T3170] or 36 inches (914.4 mm) [SureColor T5170]. The auto sheet feeder supports sheets up to 11 × 17 inches

(279 × 432 mm).

Optional Equipment and Replacement Parts

Parent topic: Introduction to Your Printer

Optional Equipment and Replacement Parts

You can purchase genuine Epson ink, paper, and accessories from an Epson authorized reseller. To find the nearest reseller, visit proimaging.epson.com (U.S.) or proimaging.epson.ca (Canada), select your product series and product, and click the Where to Buy button. Or call 800-GO-EPSON (800-463- 7766) in the U.S. or 800-807-7766 in Canada.

Option or part	Part number
Printer stand and paper basket (24") [SureColor T2170/T3170]	C12C933151
Roll media spindle (24") [SureColor T2170/T3170]	C12C935701
Roll media spindle (36") [SureColor T5170]	C12C933131
Maintenance box	C13S210057
Replacement printer cutter blade	C13S210055
Output tray	C12C936361
1-year extended Epson Preferred Plus service plan	EPPT3151B1

Parent topic: Printer Features

Notations Used in the Documentation

Follow the guidelines in these notations as you read your documentation:

•Warnings must be followed carefully to avoid bodily injury.

•Cautions must be observed to avoid damage to your equipment.

•Notes contain important information about your printer.

•Tips contain additional printing information.

Parent topic: Introduction to Your Printer

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Printer Part Locations

Check the printer part illustrations to learn about the parts on your printer.

Product Parts - Front

Product Parts - Top/Inside

Product Parts - Rear

Control Panel Parts

Parent topic: Introduction to Your Printer

Product Parts - Front

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1Control panel

2Cutter cover

3Stand and paper basket (included with optional stand for SureColor T2170/T3170)

4Casters (included with optional stand for SureColor T2170/T3170)

5Output tray (optional for SureColor T2170)

6B1-size paper support (available only on SureColor T5170)

7Edge guides

8Auto sheet feeder

9Cut sheet cover

10Front cover

Parent topic: Printer Part Locations

Product Parts - Top/Inside

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1Roll paper cover

2Paper feeder

3Ink cartridges

4Ink cartridge cover

5Roll paper spindle

62-inch core paper stop (left side is removeable)

7Roll paper spindle holders

Parent topic: Printer Part Locations

Product Parts - Rear

14

1Maintenance box cover

2Maintenance box

3AC inlet

4Ethernet LAN port

5Status light

6Data light

7OPTION port (for scanner connection)

8USB port

9Airflow vents

Caution: Do not block the airflow vents shown above.

Parent topic: Printer Part Locations

Control Panel Parts

1 home button

2 power light

3 power button

4LCD touchscreen

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LCD Screen Display

1Status messages

2Roll paper information

When roll paper is not loaded, - - - is displayed.

3Paper Setting menu

4Printer Status menu (or Enlarged Copy if a scanner is connected)

5Settings menu

6Message List (displays notifications or warnings)

16

7Network Connection Settings

: No Ethernet connection

: Ethernet connection established

: No Wi-Fi connection

: Wi-Fi network error or the product is searching for a connection

: Wi-Fi connection established; the number of bars indicates signal strength

: No Wi-Fi Direct connection

: Wi-Fi Direct connection established

8Supply Status (displays remaining ink cartridge and maintenance box levels)

Parent topic: Printer Part Locations

Using the Control Panel

See these sections to learn about the control panel and select control panel settings.

Changing the LCD Screen Language

Selecting the Date and Time

Setting a Password and Locking the Control Panel

Parent topic: Introduction to Your Printer

Changing the LCD Screen Language

You can change the language used on the LCD screen.

1.Press the home button, if necessary.

2.Select Settings > Language.

17

You see this screen:

3. Select a language.

4. Press the home button to exit.

Parent topic: Using the Control Panel

Selecting the Date and Time

Before using your product, select the current date, time, and daylight saving phase in your area, and choose your preferred date and time format.

Note: This setting can be locked by an administrator. If you cannot access or change this setting, contact your administrator for assistance.

1.Press the home button, if necessary.

2.Select Settings > General Settings > Basic Settings > Date/Time Settings.

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You see this screen:

3.Select Date/Time.

4.Select the date format you want to use.

5.Use the on-screen keyboard to enter the current date and select OK.

6.Select the time format you want to use.

7.Use the on-screen keyboard to enter the current time and select OK.

8.Press the home button to exit.

Parent topic: Using the Control Panel

Setting a Password and Locking the Control Panel

You can set an administrator password to lock the following settings and prevent them from being changed:

•Network settings

•Certain Printer Settings

•Certain Maintenance Settings

•System Administration settings

•Web Config settings

•EpsonNet Config settings

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Note: This setting can be locked by an administrator. If you cannot access or change this setting, contact your administrator for assistance.

Note: For more information on administration settings, see the Administrator's Guide.

1.Press the home button, if necessary.

2.Select Settings > General Settings > System Administration > Security Settings > Admin Settings.

You see a screen like this:

3.Select Admin Password.

4.Select Register.

5.Use the on-screen keyboard to enter a password and select OK.

6.Enter the password again to confirm and select OK.

Note: Keep a copy of your password in a safe place.

7.Select OK.

8.Select Lock Setting > On to lock settings.

A prompt appears confirming that you want to enable locked settings. Select Yes to enable the setting and return to the home screen.

You must enter the admin password to access any of the locked settings.

20

Note: If you forget your password, contact Epson for assistance.

Parent topic: Using the Control Panel

Using AirPrint

AirPrint enables instant wireless printing from iPhone, iPad, iPod touch, and Mac without the need to install drivers or download software.

1.Load paper in your product.

2.Set up your product for wireless printing. See the link below.

3.Connect your Apple device to the same wireless network that your product is using.

4.Print from your device to your product.

Note: For details, see the AirPrint page on the Apple website.

Parent topic: Introduction to Your Printer

Related topics

Wi-Fi or Wired Networking

Assembling the Printer Stand and Paper Basket

Follow these steps to assemble the printer stand and paper basket for the SureColor T5170 printer.

Note: You can purchase an optional printer stand and paper basket for the SureColor T2170/T3170 printer.

21

Before you begin, make sure you have enough space to set up the printer as shown here.

12 inches (50 mm)

212 inches (310 mm)

36 inches (150 mm)

Note: At least two people are required to lift the printer onto the stand after it is assembled.

22

1. Make sure you have all of these items for assembly:

1	Left mounting bracket

23

2Right mounting bracket

3Support brace

4Left leg

5Right leg

6Paper basket bar

7Left leg base (square hole is the front side)

8Right leg base (square hole is the front side)

9Allen wrench

10Paper basket rod

11Left paper basket support rod

12Right paper basket support rod

13Screws (28; 24 if thumbscrews are included)

14Screw holders (4)

15Thumbscrews (4; not included with all stands)

2.Attach the support brace to the left leg base and the right leg base.

24

3.Use the Allen wrench to insert 8 screws (four on each side) into the holes on the support brace and leg bases.

4. Attach the legs to the bases.

25

5. Insert 8 screws (4 on each side) into the holes in the legs.

6.Push in the cloth on the paper basket bar so it does not get caught between the bar and the legs, and attach the bar to the legs.

26

Note: Make sure the L and R stickers on the paper basket bar are correctly oriented with the L and R stickers on the leg bases.

7. Insert 4 screws (2 on each side) into the holes on the paper basket bar to secure it to the legs.

27

8.Make sure the L and R stickers on the mounting brackets are correctly oriented with the left and right legs and attach them as shown.

9.Insert 4 screws into 4 screw holders (2 on each side) and insert them into the holes on the legs to secure the mounting brackets.

28

10. Slide the paper basket rod into the pocket on the end of the paper basket cloth.

11.Insert the top of the paper basket support rods through the loops on the paper basket cloth and attach them to the paper basket rods.

29

12. Insert the ends of the paper basket support rods into the holes on the leg bases.

13. Close the paper basket as shown.

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