Problems and Solutions ..................................................................... 32
Contacting Customer Support ......................................................... 34
Summary of Panel Settings......................................................................... 36
Where to Find Information
Paper manuals
Start Here
Be sure to read this sheet first.
This sheet tells you how to set up the product and install the software. It
also includes instructions on loading paper and placing originals.
(this book)
Online manuals
User's Guide -for use without a computer-
This book contains information on how to use the product without
connecting your computer, such as instructions on copying and printing
from a memory card.
If you have problems using the product, see the Solving Problems chapter
in this book.
User's Guide
This guide provides instructions for printing and scanning from your
computer and information on the software.
This guide is included on the software CD-ROM and installed
automatically when you installed the software. To read this guide,
double-click the icon on your desktop.
Online help
Online help is built in each application included on the software
CD-ROM. It provides detailed information on the application.
Introduction
Important Safety
Instructions
Before using this product, read and follow these
safety instructions:
■Use only the power cord that comes with the
product. Use of another cord may cause fire or
shock. Do not use the cord with any other
equipment.
■Make sure the power cord meets all relevant
local safety standards.
■Use only the type of power source indicated on
the label.
■Place the product near a wall outlet where the
power cord can be easily unplugged.
■Do not let the power cord become damaged or
frayed.
■If you use an extension cord with the product,
make sure the total ampere rating of the devices
plugged into the extension cord does not exceed
the cord’s ampere rating. Also, make sure the
total ampere rating of all devices plugged into
the wall outlet does not exceed the wall outlet’s
ampere rating.
■Avoid locations that are subject to rapid changes
in heat or humidity, shocks or vibrations, or
dust.
■Leave enough room around the product for
sufficient ventilation. Do not block or cover
openings in the case or insert objects through the
slots.
■Do not place the product near a radiator or
heating vent or in direct sunlight.
■Place the product on a flat, stable surface that
extends beyond its base in all directions. It will
not operate properly if it is tilted or at an angle.
■Make sure the back of the product is at least
10 cm away from the wall.
■Do not open the scanner unit while copying,
printing, or scanning.
■Do not spill liquid on the product.
■Except as specifically explained in your
documentation, do not attempt to service the
product yourself.
■Unplug the product and refer servicing to
qualified service personnel under the following
conditions: if the power cord or plug is damaged;
if liquid has entered the product; if the product
has been dropped or the case damaged; if the
product does not operate normally or exhibits a
distinct change in performance. Adjust only
those controls that are covered by the operating
instructions.
■When storing or transporting the product, do not
tilt it, stand it on its side, or turn it upside down;
otherwise ink may leak from the cartridges.
■Be careful not to trap your fingers when closing
the scanner unit.
Ink cartridge safety instructions
■Keep ink cartridges out of the reach of children
and do not drink the ink.
■Be careful when you handle used ink cartridges;
there may be ink remaining around the ink
supply port. If ink gets on your skin, wash it off
with soap and water. If it gets in your eyes, flush
them immediately with water. If you still have
discomfort or vision problems, see a doctor
immediately.
■Do not put your hand inside the product or
touch any cartridges during printing.
■Install a new ink cartridge immediately after you
remove an expended cartridge. Leaving
cartridges uninstalled can dehydrate the print
head and may prevent the product from
printing.
■If you remove an ink cartridge for later use,
protect the ink supply area from dirt and dust
and store it in the same environment as the
product. Note that there is a valve in the ink
supply port, making covers or plugs
unnecessary, but care is needed to prevent the
ink from staining items that the cartridge
touches. Do not touch the ink cartridge, ink
supply port, or surrounding area.
English
■Do not use aerosol products that contain
flammable gases inside or around the product.
Doing so may cause fire.
Introduction1
Telephone Equipment Safety
Instructions
When using telephone equipment, you should
always follow basic safety precautions to reduce the
risk of fire, electric shock, and personal injury,
including the following:
■Do not use the product near water.
■Avoid using a telephone during an electrical
storm. There may be a remote risk of electric
shock from lightning.
■Do not use a telephone to report a gas leak in the
vicinity of the leak.
For European users:
We, SEIKO EPSON CORPORATION, hereby declare
that this equipment, model C321A is in compliance
with the essential requirements and other relevant
provisions of Directive 1999/5/EC.
Copyright Notice
No part of this publication may be reproduced,
stored in a retrieval system, or transmitted in any
form or by any means, electronic, mechanical,
photocopying, recording, or otherwise, without the
prior written permission of Seiko Epson
Corporation. The information contained herein is
designed only for use with this product. Epson is not
responsible for any use of this information as applied
to other printers.
Neither Seiko Epson Corporation nor its affiliates
shall be liable to the purchaser of this product or
third parties for damages, losses, costs, or expenses
incurred by the purchaser or third parties as a result
of accident, misuse, or abuse of this product or
unauthorized modifications, repairs, or alterations to
this product, or (excluding the U.S.) failure to strictly
comply with Seiko Epson Corporation's operating
and maintenance instructions.
For use only in; UK, Ireland, Germany, Austria,
Switzerland, Belgium, Holland, Luxemburg, Spain,
Portugal, France, Italy, Denmark, Finland, Norway,
Sweden, Poland, Hungary, Slovenia, Czech, Greece.
For the latest information on countries in which it
can be used, visit the Epson Web site.
For New Zealand users:
General warning
The grant of a Telepermit for any item of terminal
equipment indicates only that Telecom has accepted
that the item complies with minimum conditions for
connection to its network. It indicates no
endorsement of the product by Telecom, nor does it
provide any sort of warranty. Above all, it provides
no assurance that any item will work correctly in all
respects with another item of Telepermitte
equipment of a different make or model, nor does it
imply that any product is compatible with all of
Telecom's network services.
Warnings, Cautions, and Notes
Follow these guidelines as you read your
instructions:
w Warning:
Warnings must be followed carefully to avoid bodily injury.
c Caution:
Cautions must be observed to avoid damage to your equipment.
Note:
Notes contain important information about the product.
Tip:
Tips contain hints for using the product.
Seiko Epson Corporation shall not be liable for any
damages or problems arising from the use of any
options or any consumable products other than those
designated as Original Epson Products or Epson
Approved Products by Seiko Epson Corporation.
Seiko Epson Corporation shall not be held liable for
any damage resulting from electromagnetic
interference that occurs from the use of any interface
cables other than those designated as Epson
Approved Products by Seiko Epson Corporation.
EPSON
STYLUS™ and Exceed Your Vision are trademarks
of Seiko Epson Corporation.
DPOF™ is a trademark of CANON INC., Eastman
Kodak Company, Fuji Photo Film Co., Ltd. and
Matsushita Electric Industrial Co., Ltd.
SDHC™ is a trademark.
Memory Stick, Memory Stick Duo, Memory Stick
PRO, Memory Stick PRO Duo, MagicGate Memory
Stick, and MagicGate Memory Stick Duo are
trademarks of Sony Corporation.
xD-Picture Card™ is a trademark of Fuji Photo Film
Co., Ltd.
SmartMedia™ is a registered trademark of Toshiba
Corporation.
General Notice: Other product names used herein
are for identification purposes only and may be
trademarks of their respective owners. Epson
disclaims any and all rights in those marks.
You can make settings using buttons on the control panel. Some buttons and menu names on the control panel
vary depending on the area you purchased the product.
Control Panel Functions
Buttons
Icon panel
ButtonFunction
P OnPress to turn the product on and off.
r [r Copy]Press to select the Copy mode.
Text panel
100%
o [Fit to Page]
C [C Memory Card]Press to select a memory card print option.
m [Print index]
i [Print from index]
f / DPOF
[Print All/DPOF]
Numeric keypad
1234567890*#
Paper Type / u, lPress to select the paper type you loaded in the sheet feeder.
Copies:xx 100%
Copies:xx FitPage
1.Img:xx Prt Idx
2.Img:xx Scn Idx
3.Img:xx All/DPOF
Use the numeric keypad to set the number of copies or prints, or
to select menus. You can also use these buttons when you enter
or edit speed dial entry names.
Select this option to print your
photo at the actual size.
Select this option to reduce or
enlarge the copied photo to fit the
selected paper size.
Select this option to print an index
sheet of the photos on your
memory card.
Select this option to print the
photos you selected on the index
sheet.
Select this option to print all the
photos on a memory card or to
print photos using the DPOF
information stored on the memory
card.
Note:
In the Fax mode and Setup mode the paper type setting buttons
are worked as up (u) and left (l) button.
Paper Size / d, rPress to select the paper type you loaded in the sheet feeder.
x StartD [x Start B&W]Press to copy in black and white.
x StartE[x Start Color] / OK
y Stop [y Cancel/Back]Press to stop printing, copying, or reset the settings you have
xx indicates the number of copies you selected.
4Guide to Parts and Control Panel Functions
Note:
In the Fax mode and Setup mode the paper type setting buttons
are worked as down (d) and right (r) button.
Press to copy in color.
Note:
This button becomes an OK button when you confirm the
settings you have selected.
made. The sheet being printed is ejected and the number of
copies is reset.
ButtonFunction
F [F Setup]Press to run maintenance programs or adjust miscellaneous
settings.
Note:
In the Fax mode, press this button to use Speed Dial or make
settings on Fax mode.
[Fax]Press to enter the Fax mode.
[Send/Rec.Fax]
Enter fax number or
press Setup
[Fax Resolution]
[Fax Contrast]
[Auto Answer]Press to set Auto Answer to On or Off.
[Redial/Pause]Press to see the last phone number you dialed.
1.Resolution
2.Contrast
Select this option to send or
receive fax data.
Select this option to change the
resolution for fax data you are
sending or receiving.
Select this option to change the
contrast for fax data you are
sending or receiving.
English
Guide to Parts and Control Panel Functions5
LCD screen
The screen displays settings that you can change
with the buttons. When the message is longer than
the LCD screen, the message is scrolled
automatically except for menu numbers. You can
follow the instructions on the LCD screen to replace
the ink cartridge or see the ink cartridge status and so
on.
3.Press the u or d button, or press the 6 key on the
numeric keypad, to select 6.Header & Time.
6.Header & Time
4.Press the x OK button. You see this screen.
1.Fax Header Set
Note:
The "xx" in some of the LCD screen shots in this guide indicate
numbers you have selected.
Changing a different control panel
language
If you want to change the language you have
selected, follow these steps:
1.Make sure the product is turned on. Then press
the y Stop [y Cancel/Back] button until you
see this screen.
18:30 Y
2.Press the F [F Setup] button.
3.Press the u or d button, or press the 7 key on the
numeric keypad, to select 7.Language.
7.Language
4.Press the x OK button. You see the language you
are currently using on the LCD screen.
5.Press the u or d button, or press the 2 key on the
numeric keypad, to select 2.Date/Time.
2.Date/Time
6.Press the x OK button. You see the date you
have set.
06:11:01
7.Press the keys on the numeric keypad to change
the date.
8.Press the x OK button. You see the time you
have set.
18:30
9.Press the keys on the numeric keypad to adjust
the time in a 24-hour format.
10. Press the x OK button. You return to
2.Date/Time.
English
5.Press the u or d button as necessary to select
English, French, Spanish, German, Italian,
Portuguese, Dutch, and Russian.
6.Press the x OK button.
7.Press the y Stop [y Cancel/Back] button until
you return to the first screen.
Adjusting date and time
When you want to adjust date or time you have set,
follow these steps:
1.Press the [Fax] button. The [Fax]
button lights up and you see this screen.
Enter fax number
2.Press the F [F Setup] button.
1.Select Speed D
Note:
If you need to set daylight saving time, see "Selecting
Daylight time" below.
11. Press the y Stop [y Cancel/Back] button until
you return to the first screen.
Selecting Daylight time
1.Press the u or d button, or press the 4 key on the
numeric keypad, to select 4.Daylight time: On/Off.
4.Daylight time:
2.Press the x OK button.
3.Press the u or d button to select Daylight time: On or Daylight time: Off.
4.Press the x OK button. You return to 4.Daylight time: On/Off.
5.Press the y Stop [y Cancel/Back] button until
you return to the first screen.
6Guide to Parts and Control Panel Functions
Faxing a Photo or Document
This product lets you send faxes by entering fax
numbers or selecting entries from a speed dial list.
You can customize the fax header information, and
select various report printing and send/receive
settings. You can also set up the product to
automatically receive faxes or select to receive them
only when you have confirmed that you are
receiving a fax.
Connecting a Phone or
Answering Machine
If you are connecting the product to a phone line, and
connecting a telephone or answering machine to the
same phone line so you can use them to pick up voice
calls, follow these steps:
1.Connect the phone cable leading from the wall
jack to the LINE port.
2.Connect one end of another phone cable to
the telephone or answering machine.
Setting Up Your Fax
Features
Before sending or receiving faxes, you may want to
create a fax header, select your fax preferences, and
set up a speed dial list of frequently used fax
numbers.
Checking your selected region
You need to make the correct region setting for the
product. Make sure you select the region where you
are using the product.
1.Make sure the product is turned on. Then press
the y Stop [y Cancel/Back] button until you
see this screen.
18:30 Y
2.Press the F [F Setup] button.
3.Use the u or d button, or press the 8 key on the
numeric keypad, to select 8.Region.
English
3.Connect the other end of the cable to the EXT.
port on the back of the product.
You also need to set up the product to receive faxes
manually (& “Receiving Faxes” on page 14).
8.Region
4.Press the x OK button. You see the region you
have selected.
UK
5.If you need to change the region, use the u or d
button to select your region.
6.Press the x OK button.
7.Press the y Stop [y Cancel/Back] button until
you return to the first screen.
Faxing a Photo or Document7
Creating header information
Before sending or receiving faxes, you can create a
fax header by adding information such as a phone
number or name.
Setting up date and time
If you have not set date or time yet, or if you want to
change the setting, you can set or change date and
time using Setup mode (& “Adjusting date and
time” on page 6).
Entering your header information
1.Press [ Fax] button once to enter Fax
mode. The [Fax] button lights up and
you see this screen.
Enter fax number
2.Press the F [F Setup] button.
1.Select Speed D
3.Press the u or d button, or press the 6 key on the
numeric keypad, to select 6.Header & Time.
6.Header & Time
4.Press the x OK button. You see this screen.
1.Fax Header Set
5.Press the x OK button again. The display goes
blank except for the cursor (_).
6.Press the keys on the numeric keypad to enter up
to 28 digits of header information. Use the
number keys to enter the letters A to Z (in
uppercase or lowercase), the numbers 0 to 9, and
various symbols.
Press a key repeatedly to display first the
numbers and symbols (if available), then the
uppercase and lowercase letters, as indicated on
the key. Then wait a moment or press the
r button to move to the next character space.
When you are finished, wait a moment or press
the
r button to move to a blank space.
Note:
If you need to change a character to the left, press the
l button to delete the character and re-enter it. Press the
r button if you need to move the cursor to the right.
7.Press the x OK button. You return to 1.Fax
Header Setup.
Setting up your phone number
1.Press the [Fax] button once to enter Fax
mode. The [Fax] button lights up and
you see this screen.
Enter fax number
2.Press the F [F Setup] button.
1.Select Speed D
3.Press the u or d button, or press the 6 key on the
numeric keypad, to select 6.Header & Time.
6.Header & Time
4.Press the x OK button. You see this screen.
1.Fax Header Set
5.Press the u or d button, or press the 3 key on the
numeric keypad, to select 3.Your Phone Number.
3.Your Phone Num
6.Press the x OK button. You see Phone Number:
on the LCD screen.
Phone Number:
7.Press the keys on the numeric keypad to enter
your fax number, up to a maximum of 20
characters.
8.Press the x OK button. You return to 3.Your Phone Number.
9.Press the y Stop [y Cancel/Back] button until
you return to the first screen.
8.Press the y Stop [y Cancel/Back] button until
you return to the first screen.
8Faxing a Photo or Document
Selecting the paper size
Before you receive a fax, be sure to load plain paper
and set the Paper Size setting to the size of paper you
have loaded. Also make sure the Automatic
Reduction setting is set to receive faxes in the desired
size (& “Selecting send/receive settings” on page 9).
Selecting send/receive settings
This product is set up to send and receive faxes using
the default settings below.
To change the fax settings listed above, follow these
steps:
1.Press the [Fax] button once to enter Fax
mode. The [Fax] button lights up and
you see this screen.
Enter fax number
2.Press the F [F Setup] button. You see this
screen.
English
Setting and
Options
Paper SizeIndicates the size of the paper loaded
Automatic
Reduction
Last Transmission
Report
Dial ModeIndicates the type of phone system to
DRDIndicates the type of answer ring
Description
in the product for printing received
faxes.
Indicates whether large received
faxes are reduced in size to fit on the
selected Paper Size or printed at their
original size on multiple sheets.
Indicates whether or when the
product prints a report for outgoing
faxes. Select Off to turn off report
printing, Select On Error to print
reports only when an error occurs, or
select On Send to print reports for
every fax you send.
which you have connected the
product.
pattern you want to use to receive
faxes. You must have set up your
phone system to use different ring
patterns to select an option other than
All.
1.Select Speed D
3.If you need to change the Paper Size, Automatic
Reduction, or Last Transmission Report settings,
press the u or d button, or press the 4 key on the
numeric keypad, to select 4.Scan & Print Setup.
4.Scan & Print S
4.Press the x OK button. You see this screen.
1.Resolution
5.Press the u or d button, or press the 3, 4, or 5 key
on the numeric keypad, to display one of these
options:
■3.Paper Size
■4.Automatic Reduction
■5.Last Transmission Report
Then press the x OK button.
ECM: On/OffIndicates whether you use Error
Correction Mode to automatically
request retransmission of fax data
that is received with detected errors.
V.34: On/OffIndicates the speed at which you
transmit faxes.
On is 33.6 Kbps and Off 14.4 Kbps.
Rings to AnswerIndicates the number of rings that
must occur before the product
automatically receives a fax.
6.Press the u or d button until the setting option
you want is displayed, then press the x OK
button to select it.
7.Repeat steps 5 and 6 to change any other settings.
When you are finished, press the y Stop
[y Cancel/Back] button to until you return to
the first screen.
8.If you need to change the Dial Mode, DRD, ECM,
V.34, or Rings to Answer settings, repeat steps 1
and 2, then press the u or d button, or press the
5 key on the numeric keypad, to select
5.Communication.
5.Communication
9.Press the x OK button. You see this screen.
1.Dial Mode: Ton
Faxing a Photo or Document9
10. To change the Dial Mode setting, press the x OK
button and go to step 11.
6.Press the x OK button again. The screen displays
Telephone Number:.
To change another Communication setting, press
the u or d button, or press the 2, 3, 4, or 5 key on
the numeric keypad, to display one of these
options:
■2.DRD
■3.ECM
■4.V.34
■5.Rings to Answer
Then press the x OK button.
11. Press the u or d button until the setting option
you want is displayed, then press the x OK
button to select it.
12. Repeat steps 10 and 11 to change any other
settings. When you are finished, press the y Stop
[y Cancel/Back] button until you return to the
first screen.
Setting up your speed dial list
You can create a speed dial list of up to 60 fax
numbers so you can quickly select them for faxing.
You can also add names to identify the recipients and
print the speed dial list.
Creating a new speed dial list
1.Press the [Fax] button once to enter Fax
mode. The [Fax] button lights up and
you see this screen.
7.Press the keys on the numeric keypad to enter
the fax number of the first speed dial entry. You
can enter the numbers 0 to 9, and the characters *
and #; up to a maximum of 64 characters.
1234567890
Note:
If you need to change a character to the left, press the
l button to delete the character and re-enter it. Press the
r button if you need to move the cursor to the right.
8.Press the x OK button again. The screen displays
Name:.
9.Press the keys on the numeric keypad to enter a
name for the speed dial entry (up to 30
characters). Use the number keys to enter the
letters A to Z (in uppercase or lowercase), the
numbers 0 to 9, and various symbols.
Main Office
Press a key repeatedly to display the first
numbers and symbols (if available), then the
uppercase and lowercase letters, as indicated on
the key. Then wait a moment or press the
r button to move to the next character space.
When you are finished, wait a moment or press
the
r button to move to a blank space.
Note:
If you need to change a character to the left, press the
l button to delete the character and re-enter it. Press the
r button if you need to move the cursor to the right.
Enter fax number
2.Press the F [F Setup] button. You see this
screen.
1.Select Speed D
3.Press the u or d button, or press the 3 key on the
numeric keypad, to select 3.Speed Dial Setup.
3.Speed Dial Set
4.Press the x OK button. You see this screen.
1.Add Entry
5.Press the x OK button again. You see this screen.
[01]
10. Press the x OK button. You return to 1.Add
Entry.
11. Press the x OK button. You see a screen,
indicating the next available speed dial entry
number.
[02]
12. If you want to add another speed dial entry,
repeat steps 6 through 10.
When you are finished, press the y Stop
[y Cancel/Back] button to return to the first
screen.
10Faxing a Photo or Document
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