Problems and Solutions ..................................................................... 32
Contacting Customer Support ......................................................... 34
Summary of Panel Settings......................................................................... 36
Page 2
Where to Find Information
Paper manuals
Start Here
Be sure to read this sheet first.
This sheet tells you how to set up the product and install the software. It
also includes instructions on loading paper and placing originals.
(this book)
Online manuals
User's Guide -for use without a computer-
This book contains information on how to use the product without
connecting your computer, such as instructions on copying and printing
from a memory card.
If you have problems using the product, see the Solving Problems chapter
in this book.
User's Guide
This guide provides instructions for printing and scanning from your
computer and information on the software.
This guide is included on the software CD-ROM and installed
automatically when you installed the software. To read this guide,
double-click the icon on your desktop.
Online help
Online help is built in each application included on the software
CD-ROM. It provides detailed information on the application.
Page 3
Introduction
Important Safety
Instructions
Before using this product, read and follow these
safety instructions:
■Use only the power cord that comes with the
product. Use of another cord may cause fire or
shock. Do not use the cord with any other
equipment.
■Make sure the power cord meets all relevant
local safety standards.
■Use only the type of power source indicated on
the label.
■Place the product near a wall outlet where the
power cord can be easily unplugged.
■Do not let the power cord become damaged or
frayed.
■If you use an extension cord with the product,
make sure the total ampere rating of the devices
plugged into the extension cord does not exceed
the cord’s ampere rating. Also, make sure the
total ampere rating of all devices plugged into
the wall outlet does not exceed the wall outlet’s
ampere rating.
■Avoid locations that are subject to rapid changes
in heat or humidity, shocks or vibrations, or
dust.
■Leave enough room around the product for
sufficient ventilation. Do not block or cover
openings in the case or insert objects through the
slots.
■Do not place the product near a radiator or
heating vent or in direct sunlight.
■Place the product on a flat, stable surface that
extends beyond its base in all directions. It will
not operate properly if it is tilted or at an angle.
■Make sure the back of the product is at least
10 cm away from the wall.
■Do not open the scanner unit while copying,
printing, or scanning.
■Do not spill liquid on the product.
■Except as specifically explained in your
documentation, do not attempt to service the
product yourself.
■Unplug the product and refer servicing to
qualified service personnel under the following
conditions: if the power cord or plug is damaged;
if liquid has entered the product; if the product
has been dropped or the case damaged; if the
product does not operate normally or exhibits a
distinct change in performance. Adjust only
those controls that are covered by the operating
instructions.
■When storing or transporting the product, do not
tilt it, stand it on its side, or turn it upside down;
otherwise ink may leak from the cartridges.
■Be careful not to trap your fingers when closing
the scanner unit.
Ink cartridge safety instructions
■Keep ink cartridges out of the reach of children
and do not drink the ink.
■Be careful when you handle used ink cartridges;
there may be ink remaining around the ink
supply port. If ink gets on your skin, wash it off
with soap and water. If it gets in your eyes, flush
them immediately with water. If you still have
discomfort or vision problems, see a doctor
immediately.
■Do not put your hand inside the product or
touch any cartridges during printing.
■Install a new ink cartridge immediately after you
remove an expended cartridge. Leaving
cartridges uninstalled can dehydrate the print
head and may prevent the product from
printing.
■If you remove an ink cartridge for later use,
protect the ink supply area from dirt and dust
and store it in the same environment as the
product. Note that there is a valve in the ink
supply port, making covers or plugs
unnecessary, but care is needed to prevent the
ink from staining items that the cartridge
touches. Do not touch the ink cartridge, ink
supply port, or surrounding area.
English
■Do not use aerosol products that contain
flammable gases inside or around the product.
Doing so may cause fire.
Introduction1
Page 4
Telephone Equipment Safety
Instructions
When using telephone equipment, you should
always follow basic safety precautions to reduce the
risk of fire, electric shock, and personal injury,
including the following:
■Do not use the product near water.
■Avoid using a telephone during an electrical
storm. There may be a remote risk of electric
shock from lightning.
■Do not use a telephone to report a gas leak in the
vicinity of the leak.
For European users:
We, SEIKO EPSON CORPORATION, hereby declare
that this equipment, model C321A is in compliance
with the essential requirements and other relevant
provisions of Directive 1999/5/EC.
Copyright Notice
No part of this publication may be reproduced,
stored in a retrieval system, or transmitted in any
form or by any means, electronic, mechanical,
photocopying, recording, or otherwise, without the
prior written permission of Seiko Epson
Corporation. The information contained herein is
designed only for use with this product. Epson is not
responsible for any use of this information as applied
to other printers.
Neither Seiko Epson Corporation nor its affiliates
shall be liable to the purchaser of this product or
third parties for damages, losses, costs, or expenses
incurred by the purchaser or third parties as a result
of accident, misuse, or abuse of this product or
unauthorized modifications, repairs, or alterations to
this product, or (excluding the U.S.) failure to strictly
comply with Seiko Epson Corporation's operating
and maintenance instructions.
For use only in; UK, Ireland, Germany, Austria,
Switzerland, Belgium, Holland, Luxemburg, Spain,
Portugal, France, Italy, Denmark, Finland, Norway,
Sweden, Poland, Hungary, Slovenia, Czech, Greece.
For the latest information on countries in which it
can be used, visit the Epson Web site.
For New Zealand users:
General warning
The grant of a Telepermit for any item of terminal
equipment indicates only that Telecom has accepted
that the item complies with minimum conditions for
connection to its network. It indicates no
endorsement of the product by Telecom, nor does it
provide any sort of warranty. Above all, it provides
no assurance that any item will work correctly in all
respects with another item of Telepermitte
equipment of a different make or model, nor does it
imply that any product is compatible with all of
Telecom's network services.
Warnings, Cautions, and Notes
Follow these guidelines as you read your
instructions:
w Warning:
Warnings must be followed carefully to avoid bodily injury.
c Caution:
Cautions must be observed to avoid damage to your equipment.
Note:
Notes contain important information about the product.
Tip:
Tips contain hints for using the product.
Seiko Epson Corporation shall not be liable for any
damages or problems arising from the use of any
options or any consumable products other than those
designated as Original Epson Products or Epson
Approved Products by Seiko Epson Corporation.
Seiko Epson Corporation shall not be held liable for
any damage resulting from electromagnetic
interference that occurs from the use of any interface
cables other than those designated as Epson
Approved Products by Seiko Epson Corporation.
EPSON
STYLUS™ and Exceed Your Vision are trademarks
of Seiko Epson Corporation.
DPOF™ is a trademark of CANON INC., Eastman
Kodak Company, Fuji Photo Film Co., Ltd. and
Matsushita Electric Industrial Co., Ltd.
SDHC™ is a trademark.
Memory Stick, Memory Stick Duo, Memory Stick
PRO, Memory Stick PRO Duo, MagicGate Memory
Stick, and MagicGate Memory Stick Duo are
trademarks of Sony Corporation.
xD-Picture Card™ is a trademark of Fuji Photo Film
Co., Ltd.
SmartMedia™ is a registered trademark of Toshiba
Corporation.
General Notice: Other product names used herein
are for identification purposes only and may be
trademarks of their respective owners. Epson
disclaims any and all rights in those marks.
You can make settings using buttons on the control panel. Some buttons and menu names on the control panel
vary depending on the area you purchased the product.
Control Panel Functions
Buttons
Icon panel
ButtonFunction
P OnPress to turn the product on and off.
r [r Copy]Press to select the Copy mode.
Text panel
100%
o [Fit to Page]
C [C Memory Card]Press to select a memory card print option.
m [Print index]
i [Print from index]
f / DPOF
[Print All/DPOF]
Numeric keypad
1234567890*#
Paper Type / u, lPress to select the paper type you loaded in the sheet feeder.
Copies:xx 100%
Copies:xx FitPage
1.Img:xx Prt Idx
2.Img:xx Scn Idx
3.Img:xx All/DPOF
Use the numeric keypad to set the number of copies or prints, or
to select menus. You can also use these buttons when you enter
or edit speed dial entry names.
Select this option to print your
photo at the actual size.
Select this option to reduce or
enlarge the copied photo to fit the
selected paper size.
Select this option to print an index
sheet of the photos on your
memory card.
Select this option to print the
photos you selected on the index
sheet.
Select this option to print all the
photos on a memory card or to
print photos using the DPOF
information stored on the memory
card.
Note:
In the Fax mode and Setup mode the paper type setting buttons
are worked as up (u) and left (l) button.
Paper Size / d, rPress to select the paper type you loaded in the sheet feeder.
x StartD [x Start B&W]Press to copy in black and white.
x StartE[x Start Color] / OK
y Stop [y Cancel/Back]Press to stop printing, copying, or reset the settings you have
xx indicates the number of copies you selected.
4Guide to Parts and Control Panel Functions
Note:
In the Fax mode and Setup mode the paper type setting buttons
are worked as down (d) and right (r) button.
Press to copy in color.
Note:
This button becomes an OK button when you confirm the
settings you have selected.
made. The sheet being printed is ejected and the number of
copies is reset.
Page 7
ButtonFunction
F [F Setup]Press to run maintenance programs or adjust miscellaneous
settings.
Note:
In the Fax mode, press this button to use Speed Dial or make
settings on Fax mode.
[Fax]Press to enter the Fax mode.
[Send/Rec.Fax]
Enter fax number or
press Setup
[Fax Resolution]
[Fax Contrast]
[Auto Answer]Press to set Auto Answer to On or Off.
[Redial/Pause]Press to see the last phone number you dialed.
1.Resolution
2.Contrast
Select this option to send or
receive fax data.
Select this option to change the
resolution for fax data you are
sending or receiving.
Select this option to change the
contrast for fax data you are
sending or receiving.
English
Guide to Parts and Control Panel Functions5
Page 8
LCD screen
The screen displays settings that you can change
with the buttons. When the message is longer than
the LCD screen, the message is scrolled
automatically except for menu numbers. You can
follow the instructions on the LCD screen to replace
the ink cartridge or see the ink cartridge status and so
on.
3.Press the u or d button, or press the 6 key on the
numeric keypad, to select 6.Header & Time.
6.Header & Time
4.Press the x OK button. You see this screen.
1.Fax Header Set
Note:
The "xx" in some of the LCD screen shots in this guide indicate
numbers you have selected.
Changing a different control panel
language
If you want to change the language you have
selected, follow these steps:
1.Make sure the product is turned on. Then press
the y Stop [y Cancel/Back] button until you
see this screen.
18:30 Y
2.Press the F [F Setup] button.
3.Press the u or d button, or press the 7 key on the
numeric keypad, to select 7.Language.
7.Language
4.Press the x OK button. You see the language you
are currently using on the LCD screen.
5.Press the u or d button, or press the 2 key on the
numeric keypad, to select 2.Date/Time.
2.Date/Time
6.Press the x OK button. You see the date you
have set.
06:11:01
7.Press the keys on the numeric keypad to change
the date.
8.Press the x OK button. You see the time you
have set.
18:30
9.Press the keys on the numeric keypad to adjust
the time in a 24-hour format.
10. Press the x OK button. You return to
2.Date/Time.
English
5.Press the u or d button as necessary to select
English, French, Spanish, German, Italian,
Portuguese, Dutch, and Russian.
6.Press the x OK button.
7.Press the y Stop [y Cancel/Back] button until
you return to the first screen.
Adjusting date and time
When you want to adjust date or time you have set,
follow these steps:
1.Press the [Fax] button. The [Fax]
button lights up and you see this screen.
Enter fax number
2.Press the F [F Setup] button.
1.Select Speed D
Note:
If you need to set daylight saving time, see "Selecting
Daylight time" below.
11. Press the y Stop [y Cancel/Back] button until
you return to the first screen.
Selecting Daylight time
1.Press the u or d button, or press the 4 key on the
numeric keypad, to select 4.Daylight time: On/Off.
4.Daylight time:
2.Press the x OK button.
3.Press the u or d button to select Daylight time: On or Daylight time: Off.
4.Press the x OK button. You return to 4.Daylight time: On/Off.
5.Press the y Stop [y Cancel/Back] button until
you return to the first screen.
6Guide to Parts and Control Panel Functions
Page 9
Faxing a Photo or Document
This product lets you send faxes by entering fax
numbers or selecting entries from a speed dial list.
You can customize the fax header information, and
select various report printing and send/receive
settings. You can also set up the product to
automatically receive faxes or select to receive them
only when you have confirmed that you are
receiving a fax.
Connecting a Phone or
Answering Machine
If you are connecting the product to a phone line, and
connecting a telephone or answering machine to the
same phone line so you can use them to pick up voice
calls, follow these steps:
1.Connect the phone cable leading from the wall
jack to the LINE port.
2.Connect one end of another phone cable to
the telephone or answering machine.
Setting Up Your Fax
Features
Before sending or receiving faxes, you may want to
create a fax header, select your fax preferences, and
set up a speed dial list of frequently used fax
numbers.
Checking your selected region
You need to make the correct region setting for the
product. Make sure you select the region where you
are using the product.
1.Make sure the product is turned on. Then press
the y Stop [y Cancel/Back] button until you
see this screen.
18:30 Y
2.Press the F [F Setup] button.
3.Use the u or d button, or press the 8 key on the
numeric keypad, to select 8.Region.
English
3.Connect the other end of the cable to the EXT.
port on the back of the product.
You also need to set up the product to receive faxes
manually (& “Receiving Faxes” on page 14).
8.Region
4.Press the x OK button. You see the region you
have selected.
UK
5.If you need to change the region, use the u or d
button to select your region.
6.Press the x OK button.
7.Press the y Stop [y Cancel/Back] button until
you return to the first screen.
Faxing a Photo or Document7
Page 10
Creating header information
Before sending or receiving faxes, you can create a
fax header by adding information such as a phone
number or name.
Setting up date and time
If you have not set date or time yet, or if you want to
change the setting, you can set or change date and
time using Setup mode (& “Adjusting date and
time” on page 6).
Entering your header information
1.Press [ Fax] button once to enter Fax
mode. The [Fax] button lights up and
you see this screen.
Enter fax number
2.Press the F [F Setup] button.
1.Select Speed D
3.Press the u or d button, or press the 6 key on the
numeric keypad, to select 6.Header & Time.
6.Header & Time
4.Press the x OK button. You see this screen.
1.Fax Header Set
5.Press the x OK button again. The display goes
blank except for the cursor (_).
6.Press the keys on the numeric keypad to enter up
to 28 digits of header information. Use the
number keys to enter the letters A to Z (in
uppercase or lowercase), the numbers 0 to 9, and
various symbols.
Press a key repeatedly to display first the
numbers and symbols (if available), then the
uppercase and lowercase letters, as indicated on
the key. Then wait a moment or press the
r button to move to the next character space.
When you are finished, wait a moment or press
the
r button to move to a blank space.
Note:
If you need to change a character to the left, press the
l button to delete the character and re-enter it. Press the
r button if you need to move the cursor to the right.
7.Press the x OK button. You return to 1.Fax
Header Setup.
Setting up your phone number
1.Press the [Fax] button once to enter Fax
mode. The [Fax] button lights up and
you see this screen.
Enter fax number
2.Press the F [F Setup] button.
1.Select Speed D
3.Press the u or d button, or press the 6 key on the
numeric keypad, to select 6.Header & Time.
6.Header & Time
4.Press the x OK button. You see this screen.
1.Fax Header Set
5.Press the u or d button, or press the 3 key on the
numeric keypad, to select 3.Your Phone Number.
3.Your Phone Num
6.Press the x OK button. You see Phone Number:
on the LCD screen.
Phone Number:
7.Press the keys on the numeric keypad to enter
your fax number, up to a maximum of 20
characters.
8.Press the x OK button. You return to 3.Your Phone Number.
9.Press the y Stop [y Cancel/Back] button until
you return to the first screen.
8.Press the y Stop [y Cancel/Back] button until
you return to the first screen.
8Faxing a Photo or Document
Page 11
Selecting the paper size
Before you receive a fax, be sure to load plain paper
and set the Paper Size setting to the size of paper you
have loaded. Also make sure the Automatic
Reduction setting is set to receive faxes in the desired
size (& “Selecting send/receive settings” on page 9).
Selecting send/receive settings
This product is set up to send and receive faxes using
the default settings below.
To change the fax settings listed above, follow these
steps:
1.Press the [Fax] button once to enter Fax
mode. The [Fax] button lights up and
you see this screen.
Enter fax number
2.Press the F [F Setup] button. You see this
screen.
English
Setting and
Options
Paper SizeIndicates the size of the paper loaded
Automatic
Reduction
Last Transmission
Report
Dial ModeIndicates the type of phone system to
DRDIndicates the type of answer ring
Description
in the product for printing received
faxes.
Indicates whether large received
faxes are reduced in size to fit on the
selected Paper Size or printed at their
original size on multiple sheets.
Indicates whether or when the
product prints a report for outgoing
faxes. Select Off to turn off report
printing, Select On Error to print
reports only when an error occurs, or
select On Send to print reports for
every fax you send.
which you have connected the
product.
pattern you want to use to receive
faxes. You must have set up your
phone system to use different ring
patterns to select an option other than
All.
1.Select Speed D
3.If you need to change the Paper Size, Automatic
Reduction, or Last Transmission Report settings,
press the u or d button, or press the 4 key on the
numeric keypad, to select 4.Scan & Print Setup.
4.Scan & Print S
4.Press the x OK button. You see this screen.
1.Resolution
5.Press the u or d button, or press the 3, 4, or 5 key
on the numeric keypad, to display one of these
options:
■3.Paper Size
■4.Automatic Reduction
■5.Last Transmission Report
Then press the x OK button.
ECM: On/OffIndicates whether you use Error
Correction Mode to automatically
request retransmission of fax data
that is received with detected errors.
V.34: On/OffIndicates the speed at which you
transmit faxes.
On is 33.6 Kbps and Off 14.4 Kbps.
Rings to AnswerIndicates the number of rings that
must occur before the product
automatically receives a fax.
6.Press the u or d button until the setting option
you want is displayed, then press the x OK
button to select it.
7.Repeat steps 5 and 6 to change any other settings.
When you are finished, press the y Stop
[y Cancel/Back] button to until you return to
the first screen.
8.If you need to change the Dial Mode, DRD, ECM,
V.34, or Rings to Answer settings, repeat steps 1
and 2, then press the u or d button, or press the
5 key on the numeric keypad, to select
5.Communication.
5.Communication
9.Press the x OK button. You see this screen.
1.Dial Mode: Ton
Faxing a Photo or Document9
Page 12
10. To change the Dial Mode setting, press the x OK
button and go to step 11.
6.Press the x OK button again. The screen displays
Telephone Number:.
To change another Communication setting, press
the u or d button, or press the 2, 3, 4, or 5 key on
the numeric keypad, to display one of these
options:
■2.DRD
■3.ECM
■4.V.34
■5.Rings to Answer
Then press the x OK button.
11. Press the u or d button until the setting option
you want is displayed, then press the x OK
button to select it.
12. Repeat steps 10 and 11 to change any other
settings. When you are finished, press the y Stop
[y Cancel/Back] button until you return to the
first screen.
Setting up your speed dial list
You can create a speed dial list of up to 60 fax
numbers so you can quickly select them for faxing.
You can also add names to identify the recipients and
print the speed dial list.
Creating a new speed dial list
1.Press the [Fax] button once to enter Fax
mode. The [Fax] button lights up and
you see this screen.
7.Press the keys on the numeric keypad to enter
the fax number of the first speed dial entry. You
can enter the numbers 0 to 9, and the characters *
and #; up to a maximum of 64 characters.
1234567890
Note:
If you need to change a character to the left, press the
l button to delete the character and re-enter it. Press the
r button if you need to move the cursor to the right.
8.Press the x OK button again. The screen displays
Name:.
9.Press the keys on the numeric keypad to enter a
name for the speed dial entry (up to 30
characters). Use the number keys to enter the
letters A to Z (in uppercase or lowercase), the
numbers 0 to 9, and various symbols.
Main Office
Press a key repeatedly to display the first
numbers and symbols (if available), then the
uppercase and lowercase letters, as indicated on
the key. Then wait a moment or press the
r button to move to the next character space.
When you are finished, wait a moment or press
the
r button to move to a blank space.
Note:
If you need to change a character to the left, press the
l button to delete the character and re-enter it. Press the
r button if you need to move the cursor to the right.
Enter fax number
2.Press the F [F Setup] button. You see this
screen.
1.Select Speed D
3.Press the u or d button, or press the 3 key on the
numeric keypad, to select 3.Speed Dial Setup.
3.Speed Dial Set
4.Press the x OK button. You see this screen.
1.Add Entry
5.Press the x OK button again. You see this screen.
[01]
10. Press the x OK button. You return to 1.Add
Entry.
11. Press the x OK button. You see a screen,
indicating the next available speed dial entry
number.
[02]
12. If you want to add another speed dial entry,
repeat steps 6 through 10.
When you are finished, press the y Stop
[y Cancel/Back] button to return to the first
screen.
10Faxing a Photo or Document
Page 13
Editing a speed dial entry
1.Press the [Fax] button once to enter Fax
mode. The [Fax] button lights up and
you see this screen.
Deleting a speed dial entry
1.Press the [Fax] button once to enter Fax
mode. The [Fax] button lights up and
you see this screen.
Enter fax number
2.Press the F [F Setup] button. You see this
screen.
1.Select Speed D
3.Press the u or d button, or press the 3 key on the
numeric keypad, to select 3.Speed Dial Setup.
3.Speed Dial Set
4.Press the x OK button. You see this screen.
1.Add Entry
5.Press the u or d button, or press the 2 key on the
numeric keypad, to select 2.Edit Entry.
2.Edit Entry
6.Press the x OK button. You see the first speed
dial entry number and name displayed.
7.Press the u or d button to select the entry you
want to change and press the x OK button.
8.The screen displays Telephone Number:. Then
press the x OK button.
9.The phone number for the selected entry is
displayed. Press the r button to move to the
digits you want to edit. Press the number keys to
enter new numbers or press the l button to
delete digits to the left.
Enter fax number
2.Press the F [F Setup] button. You see this
screen.
1.Select Speed D
3.Press the u or d button, or press the 3 key on the
numeric keypad, to select 3.Speed Dial Setup.
3.Speed Dial Set
4.Press the x OK button. You see this screen.
1.Add Entry
5.Press the u or d button, or press the 3 key on the
numeric keypad, to select 3.Delete Entry.
3.Delete Entry
6.Press the x OK button. You see the first speed
dial entry number and name displayed.
7.Press the u or d button to select the entry you
want to delete and press the x OK button.
8.You see the confirmation message. Press the
1 key (for Yes) to delete the entry, or press the
2 key (for No) to cancel. You return to 3.Delete
Entry.
9.Press the y Stop [y Cancel/Back] button until
you return to the first screen.
English
When you are finished, press the x OK button.
10. The screen displays Name:. Then press the
x OK button.
11. The name for the selected entry is displayed. Edit
the name the same way as in step 9. When you
are finished, press the x OK button. You return
to 2.Edit Entry.
12. Press the y Stop [y Cancel/Back] button until
you return to the first screen.
Printing your speed dial list
1.Load A4-size plain paper (& page 15).
2.Press the [Fax] button once to enter Fax
mode. The [Fax] button lights up and
you see this screen.
Enter fax number
3.Press the F [F Setup] button. You see this
screen.
1.Select Speed D
Faxing a Photo or Document11
Page 14
4.Press the u or d button, or press the 2 key on the
numeric keypad, to select 2.Print Report.
2.Print Report
5.Press the x OK button. You see this screen.
1.Speed Dial Lis
Sending a Fax
Before you fax, place your original document or
photo on the document table (& “Placing Originals
on the Document Table” on page 17). Then send your
fax by manually entering a fax number, redialing the
previous fax number, or selecting an entry from your
speed dial list.
6.Press the x OK button to print the speed dial list.
Note:
To print other kinds of reports, see "Printing reports" in the next
section.
7.Press the y Stop [y Cancel/Back] button until
you return to the first screen.
Printing reports
1.Load A4-size plain paper (& page 15).
2.Press the [Fax] button once to enter Fax
mode. The [Fax] button lights up and
you see this screen.
Enter fax number
3.Press the F [F Setup] button. You see this
screen.
1.Select Speed D
4.Press the u or d button, or the 2 key on the
numeric keypad, to select 2.Print Report.
2.Print Report
5.Press the x OK button.
6.Press the u or d button, press the 2, 3,or 4 key on
the numeric keypad, to display one of these
options:
■2.Fax Log
■3.Last Transmission
Manually entering or redialing a fax
number
1.Press the [Fax] button once to enter Fax
mode. The [Fax] button lights up and
you see this screen.
Enter fax number
2.Press the keys on the numeric keypad to enter
the fax number. You can enter the numbers 0 to 9
and the characters * and #; up to a maximum of
64 characters.
1234567890
Note:
If you need to change a character to the left, press the
l button to delete the character and re-enter it. Press the
r button if you need to move the cursor to the right.
If you want to redial the last fax number you
used, press the [Redial/Pause] button
instead of entering a fax number. The last fax
number or the speed dial entry name is
displayed on the LCD screen.
3.Press the x StartD [x Start B&W] or the
x Start E [x Start Color] button.
Note:
❏ If the recipient's fax machine prints only in black and
white, your fax data is automatically sent in black and
white even if you press the x StartE [x Start Color]
button.
❏ If you need to cancel faxing at any time, press the y Stop
[y Cancel/Back] button.
4.After your original is scanned, you see this
screen.
■4.Reprint Faxes in Memory
7.Press the x OK button to print the report you
select.
8.Press the y Stop [y Cancel/Back] button until
you return to the first screen.
12Faxing a Photo or Document
Send another pag
If you do not need to fax another page, press the
2 key (for No). The product dials the fax number
and faxes your document.
Note:
If the fax number is busy or there is some other connection
problem, you see an error message and the product returns
to the first fax mode screen. The product redials the number
after one minute. Wait for the redial, or check your connection
and settings and try faxing again.
Page 15
If you need to fax another page, press the 1 key
(for Yes). Open the document cover, remove
your first original, place your next original, and
close the document cover. Then press the x OK
button to fax the next page. Repeat this step to
fax all the necessary pages.
Note:
If you are sending a color fax, or a large document that fills up
the memory area, the product scans and faxes one page at a
time. It then asks if you want to send another page. The fax
connection stays open until you are finished.
Note:
If the fax number is busy or there is some other connection
problem, you see an error message and the product returns
to the first fax mode screen. The product redials the number
after one minute. Wait for the redial, or check your connection
and settings and try faxing again.
If you need to fax another page, press the 1 key
(for Yes). Open the document cover, remove
your first original, place your next original, and
close the document cover. Then press the x OK
button to fax the next page. Repeat this step to
fax all the necessary pages.
English
Speed dialing a fax number
1.Press the [Fax] button once to enter Fax
mode. The [Fax] button lights up and
you see this screen.
Enter fax number
2.Press the F [F Setup] button. You see this
screen.
1.Select Speed D
3.Press the x OK button. You see the first speed
dial entry name or number from your list
displayed.
4.To fax to the first speed dial entry, press the
x OK button. Then go to step 5.
To select a different speed dial entry, press the u
or d button to display the entry, or press the
number key that corresponds to the speed dial
entry number. Press the x OK button, then go to
step 5.
5.Press the x StartD [x Start B&W] or the
x Start E [x Start Color] button.
Note:
❏ If the recipient's fax machine prints only in black and
white, your fax data is automatically sent in black and
white even if you press the x StartE [x Start Color]
button.
❏ If you need to cancel faxing at any time, press the y Stop
[y Cancel/Back] button.
6.After your original is scanned, you see this
screen.
Note:
If you are sending a color fax, or a large document that fills up
the memory area, the product scans and faxes one page at a
time. It then asks if you want to send another page. The fax
connection stays open until you are finished.
Sending faxes from the connected
phone
If your phone is connected to the product, you can
send fax data after the connection is made.
1.Press the [Fax] button once to enter Fax
mode. The [Fax] button lights up and
you see this screen.
Enter fax number
2.Place your original document or photo on the
document table (& “Placing Originals on the
Document Table” on page 17).
3.Dial a number from the phone connected to the
product.
4.Press the x StartD [x Start B&W] or the
x Start E [x Start Color] button when the
connection is made and you hear a sound to tell
you the recipient is ready to receive your data.
Note:
If the recipient's fax machine prints only in black and white,
your fax data is automatically sent in black and white even if
you press the x StartE [x Start Color] button.
5.After your original is scanned, you see Send
another page? 1:Y 2:N. Press the 1 (for Yes) if
you need to fax another page. If you do not need
to fax another page, press the 2 key (for No). The
product faxes your document.
Send another pag
If you do not need to fax another page, press the
2 key (for No). The product dials the fax number
and faxes your document.
Note:
If you need to cancel faxing at any time, press the y Stop
[y Cancel/Back] button.
Faxing a Photo or Document13
Page 16
Setting or adjusting resolution and
contrast
If you want to set or adjust resolution, follow the
steps below.
1.Press the [Fax] button until you see this
screen.
Selecting the answer mode
This product tells you whether Auto Answer is
turned on or not on the first screen:
21:00 Y
Y: Auto Answer is turned on
1.Resolution
2.Press the x OK button.
3.Press the u or d button to select resolution.
4.Press the x OK button. You return to
1.Resolution.
5.Press the y Stop [y Cancel/Back] button until
you return to the first screen.
If you want to set or adjust contrast, follow the steps
below.
1.Press the [Fax] button until you see this
screen.
2.Contrast
2.Press the x OK button.
3.Press the u or d button to select contrast.
4.Press the x OK button. You return to 2.Contrast.
21:00 N
N: Auto Answer is turned off
To change the answer mode, press the [Auto
Answer] button. The Y or N changes on the first
screen. Press the [Auto Answer] button again to
change it back.
Note:
You can select the number of rings that must occur before the
product receives a fax using the Rings to Answer setting
(& “Selecting send/receive settings” on page 9).
Receiving a fax
When the product receives a fax with Auto Answer
mode turned on, the message Printing appears on the
LCD screen.
When the product receives a fax in manual answer
mode, the connected phone begins ringing. Once you
answer the phone to confirm that the call is a fax,
press x StartD [x Start B&W] or x Start E [x Start
Color] button to receive the fax. The message
Printing appears on the LCD screen.
5.Press the y Stop [y Cancel/Back] button until
you return to the first screen.
Receiving Faxes
The product automatically receives and prints faxes
in Auto Answer mode. However, you may want to
receive faxes manually if you connected the product
and a phone or answering machine to a phone line
that also receives voice calls. Then you can check for
a fax tone from the sending fax machine and press a
button on the product to receive the fax, or allow
your answering machine to determine if the call is an
incoming fax.
Note:
Make sure you selected the Paper Size setting that matches the
size of paper you have loaded. If the incoming fax pages are larger
than the paper size you loaded, the fax size is reduced to fit or
printed on multiple pages, depending on the Automatic Reduction
setting you select (& “Selecting send/receive settings” on page 9).
Note:
You cannot choose the color to print the fax data. It depends on
the settings made by the sender.
After the product receives all the pages, it begins
printing the fax. When it is finished, you see the first
screen.
Note:
If you run out of paper during printing, an error message informs
you that there is no paper in the sheet feeder. Load more paper
and press the x OK button to continue printing. If you see any
other error messages, see & “Error Messages” on page 31.
14Faxing a Photo or Document
Page 17
Handling Paper
Epson offers an extensive line of special papers that
provide outstanding results when used with Epson
printers and ink. The type of paper you choose
affects the way your printout looks, so be sure to
select the correct paper for your job.
Selecting Paper
If you are just making a copy or printing a rough
draft of an image, plain paper is fine. However, for
the best results, you will want to use one of Epson’s
special ink jet papers designed for the product.
Before printing, you need to select the correct Paper
Type setting on the control panel. This important
setting determines how the ink is applied to the
paper.
Choose from these paper types and settings:
Paper TypeSizePaper
Type
Setting
Plain paper*A4Plain paper12 mm
Loading
Capacity
Loading Paper
English
1.Open and extend the paper support.
2.Open the output tray and slide out the
extensions.
Bright White
Ink Jet Paper
Premium Ink
Jet Plain
Paper
Premium
Glossy Photo
Paper
Premium
Semigloss
Photo Paper
Glossy Photo
Paper
Ultra Glossy
Photo Paper
* You can use paper with a weight of 64 to 90 g/m2.
A4Plain paper80 sheets
A4Plain paper100 sheets
10 × 15 cm
(4 × 6 in.),
13 × 18 cm
(5 × 7 in.),
A4
10 × 15 cm
(4 × 6 in.),
A4
10 × 15 cm
(4 × 6 in.),
13 × 18 cm
(5 × 7 in.),
A4
10 × 15 cm
(4 × 6 in.),
13 × 18 cm
(5 × 7 in.),
A4
Photo paper20 sheets
Photo paper20 sheets
Photo paper20 sheets
Photo paper20 sheets
3.Flip the feeder guard forward.
Note:
The availability of special media varies by location.
Handling Paper15
Page 18
4.Set the paper as shown in the following
illustrations.
The printable
side is often
whiter or
brighter than
the other side.
place behind
the tabs
10 × 15 cm (4 × 6 in.) and 13 × 18 cm (5 × 7 in.)
A4
5.Flip the feeder guard back.
Also make sure the paper thickness lever is set
down to the m position.
make sure it
fits under the
arrow inside
the left edge
guide
The LCD screen indicates that the lever
has been moved and the m or ^ position
has been changed.
Note:
Make sure you do not load more than the recommended
number of sheets. Check the Paper Type setting before
printing to make sure it matches the type of paper you have
loaded (& “Selecting Paper” on page 15).
16Handling Paper
Page 19
Copying
You can copy documents and photos without a
computer.
Note the following when copying:
■The copied image may not be exactly the same
size as the original.
■Depending on the type of paper used, print
quality may decline in the top and bottom areas
of the printout, or these areas may be smeared.
■Keep the document table clean.
■Make sure the document or photo is flat against
the document table; otherwise, the copy will be
out of focus.
■Do not pull out paper that is being printed; it will
be ejected automatically.
English
2.Close the cover gently so you do not move the
original.
c Caution:
Never open the document cover beyond where it stops and
do not place heavy objects on top of the product.
Placing Originals on the
Document Table
1.Open the document cover and place your
original face-down on the document table, in the
upper left corner.
If you need to copy a thick or large document, you
can remove the document cover. Just open it and pull
it straight up.
If you need to press the document flat while you
copy it, do not press too hard and be careful not to
move it.
When you are done, replace the document cover by
inserting the tabs back into the slots.
Copying Documents
Tip:
Plain photocopier paper works well for making everyday copies.
For crisper text and more vivid colors, try one of the special Epson
papers (& “Selecting Paper” on page 15).
Copying17
Page 20
1.Load A4 plain paper (& page 15).
3.When the On light flashes, release both buttons.
2.Place your original on the document table
(& “Placing Originals on the Document Table”
on page 17).
3.Make the following settings on the control panel.
Icon panelText panel
Press the r [r Copy] button.
Use the numeric button to select the number of copies
(1 to 99).
Copies:2 100%
Note:
For draft copies, black and color ink are mixed, even for
black-and-white copies.
Copying Photos
1.Load photo paper (& page 15).
2.Place your original on the document table
(& “Placing Originals on the Document Table”
on page 17).
3.Make the following settings on the control panel.
Icon panelText panel
Select l [Plain Paper].
Select A4.
Tip:
If you want to automatically resize the copy to the size of
paper that you loaded, press the r [r Copy] button until you
see Copies:xx FitPage on the LCD screen.
Copies:1 FitPage
Press the x StartD [x Start B&W] button to make a black and
white copy. Press the x StartE [x Start Color] button to
make a color copy.
If you need to stop copying, press the y Stop
[y Cancel/Back] button.
Note:
If the edges of the copy are cropped off, move the original away
from the corner slightly.
Speeding Up Copying
If you want to make a copy quickly and do not need
high quality, you can print a “draft” copy. The print
quality is reduced, but the copy is printed faster.
1.Load A4-size plain paper and select l [Plain
Paper] and A4 on the control panel.
2.When you are ready to copy, press and hold down
the y Stop [y Cancel/Back] button, then press
and hold down the x StartE [x Start Color]
button (to copy in color) or the x StartD [x Start B&W] button (to copy in black and white).
Press the r [r Copy] button.
Use the numeric keypad to select the number of copies
(1 to 99).
Select g [Photo Paper].
Select the paper size you loaded.
Tip:
If you want to automatically resize the copy to the size of
paper that you loaded, press the r [r Copy] button until you
see Copies:xx FitPage on the LCD screen.
Copies:1 FitPage
Press the x StartE [x Start Color] button to make a color
copy.
If you need to stop copying, press the y Stop
[y Cancel/Back] button.
Note:
If the edges of the copy are cropped off, move the original away
from the corner slightly.
18Copying
Page 21
Printing from a Memory Card
You can print photos directly from your digital
camera's memory card. Just insert it into the memory
card slot and you are ready to print.
Handling a Memory Card
Compatible cards
Make sure your memory card meets the following
requirements.
Card typeCompactFlash, Microdrive, Smart Media,
SD Memory Card, SDHC Memory Card,
MultiMediaCard, miniSD card,
miniSDHC card, microSD card,
microSDHC card, Memory Stick,
Memory Stick PRO,
Magic Gate Memory Stick,
Magic Gate Memory Stick Duo,
Memory Stick Duo,
Memory Stick PRO Duo,
xD-Picture Card, xD-Picture Card Type M
xD-Picture Card Type H
Media formatDCF (Design rule for Camera File system)
version 1.0 or 2.0 compliant
All card types standard version compliant.
4.Make sure the memory card light is off and no
memory cards are in the slots. Then insert your
memory card.
memory card light
English
File formatJPEG with the Exif Version 2.21 standard
Image size80 × 80 pixels to 9200 × 9200 pixels
Number of filesUp to 999
Inserting a memory card
1.Turn off your computer or disconnect it from the
product.
2.Make sure the product is turned on.
3.Open the memory card slot cover.
CompactFlash
Microdrive
xD-Picture Card
xD-Picture Card Type M
xD-Picture Card Type H
Printing from a Memory Card19
Page 22
SD Memory Card
SDHC Memory Card
MultiMediaCard
miniSD card*
miniSDHC card*
(* Adapter required)
microSD card*
microSDHC card*
SmartMedia
c Caution:
Make sure you check which direction the card should be
inserted, and if the card needs an adapter make sure you
attach the adapter before inserting the card. Otherwise, you
may not be able to remove the card from the product.
5.Make sure the memory card light flashes and
then stays on.
6.Close the memory card slot cover.
Memory Stick
Memory Stick PRO
MagicGate Memory Stick
Memory Stick Duo*
Memory Stick PRO Duo*
MagicGate Memory Stick Duo*
(* Adapter required)
20Printing from a Memory Card
c Caution:
❏ Do not insert more than one memory card at a time.
❏ Do not try to force the memory card into the slot. Memory cards
will not go all the way in. Forcing a memory card into the slot
may damage the product, the memory card, or both.
❏ Keep the memory card slot cover closed while a memory card
is inserted. This protects the memory card and the slot from
dust and static; otherwise data on the memory card may be
lost, or the product may be damaged.
❏ The static charge on memory cards may cause malfunction.
Note:
❏ You can print only in color from a memory card; you cannot
print in black and white.
❏ If a digital camera is connected to the product, disconnect it
before you insert your memory card.
Page 23
Removing the memory card
Selecting and Printing
1.Make sure all print jobs are finished.
2.Open the memory card slot cover.
3.Make sure the memory card light is not flashing.
4.Remove the memory card by pulling it straight
out of its slot.
5.Close the memory card slot cover.
c Caution:
❏ Do not remove the memory card or turn off the product while
the memory card light is flashing, or you may lose data on the
memory card.
❏ If your computer uses Windows 2000 or XP, never turn off the
product or disconnect the USB cable when a memory card is
inserted; you may lose data on the memory card. See your
online User’s Guide for details.
Printing Photos
Photos Using an Index Sheet
To select photos for printing, you can use an index
sheet. First, print an index sheet which has small
images of all the photos on your memory card. Then,
mark the photos on the index sheet that you want to
print, scan the sheet, and the selected photos will be
printed automatically.
Printing an index sheet
Selecting photos from the index sheet
English
After inserting a memory card you can:
SettingDescription
Icon panelText panel
m
i
f / DPOF
Print IndexPrints an index
sheet of the photos
on your card.
Print from IndexPrints the photos
you selected on
the index sheet.
Print All/DPOFPrints all the
photos on your
card, or prints the
photos with DPOF
information.
Scanning the index sheet
Printing the selected photos
Printing from a Memory Card21
Page 24
1. Printing an index sheet
1.Load several sheets of A4-size plain paper
(& page 15).
Up to 30 images are printed on each page, so if
there are more than 30 photos on your memory
card, you will need enough sheets for all the
index pages to be printed.
2.Insert a memory card (& page 19).
3.Press the C [C Memory Card] button until you
see 1.Img:xx Prt Idx on the LCD screen.
1.Img:xx Prt Idx
4.Make sure l [Plain Paper] and A4 are selected.
5.Press the x OK button. The index sheet is
printed.
3. Scanning the index sheet and
printing the selected photos
1.Place the index sheet face-down on the
document table, in the upper left corner, so that
the top of the sheet is aligned against the left
edge of the document table.
Bottom
Top
If you need to cancel printing, press the y Stop
[y Cancel/Back] button.
Note:
❏ Make sure the triangle mark on the upper left corner of the
index sheet is printed properly. If the index sheet is not
printed correctly, the product cannot scan it.
❏ If there are a lot of photos on your memory card, this may
take a few minutes.
❏ For multiple index sheets, the pages are printed from the
last sheet to the first, so the most recent images are
printed first.
2. Selecting photos from the index
sheet
On the index sheet, use a dark pen or pencil to fill in
the circles and make your selections.
Good:
NOT good:
Select All to pri nt one copy of each photo, or fil l in the
number beneath each photo to select 1, 2, or 3 copies.
2.Close the document cover.
3.Load the type of paper you want to use
(& page 15). Load enough sheets for the number
of photos you want to print.
4.Press the C [C Memory Card] button until you
see 2.Img:xx Scn Idx on the LCD screen.
2.Img:xx Scn Idx
5.Select the paper type you loaded.
If you select l [Plain Paper], the photos are
printed with a white border. If you select
g [Photo Paper], the photos are printed without
borders to the edge of the paper.
6.Select the paper size you loaded.
7.Press the x StartD [x Start B&W] button to make
a black and white copy. Press the x Start E
[x Start Color] button to make a color copy.
If you want to stop printing, press the y Stop
[y Cancel/Back] button.
Note:
If you have more than one index sheet, wait each time until
printing is complete. Then repeat the steps above to scan and
print from each additional sheet.
22Printing from a Memory Card
Page 25
Printing all photos or DPOF photos
Follow the steps below to print one copy of each
photo on the card or to print only those photos that
were pre-selected with your camera’s DPOF feature.
1.Load the type of paper you want to use
(& page 15). Load enough sheets for the number
of photos you want to print.
2.Insert a memory card (& page 19).
3.Press the C [C Memory Card] button until you
see 3.Img:xx All/DPOF on the LCD screen.
3.Img:xx All/DPO
If your memory card contains DPOF
information, you cannot print all of the photos
on the card, even when 3.Img:xx All/DPOF is
selected. To print all the photos on the memory
card, cancel the DPOF information from your
digital camera.
4.Select the paper type you loaded.
English
If you select l [Plain Paper], the photos are
printed with a white border. If you select
g [Photo Paper], the photos are printed without
borders to the edge of the paper.
5.Select the paper size you loaded.
6.Press the x StartD [x Start B&W] button to make
a black and white copy. Press the x Start E
[x Start Color] button to make a color copy.
If you need to cancel printing, press the y Stop
[y Cancel/Back] button.
Printing from a Memory Card23
Page 26
Printing from a Digital Camera
You can print your photos by connecting your digital
camera directly to this product.
Digital Camera
Requirements
Make sure your camera and photos meet the
following requirements.
Direct printing
compatibility
File formatJPEG
Image size80 × 80 pixels to 9200 × 9200 pixels
PictBridge
Connecting and Printing
1.Make sure the product is not printing from a
computer.
2.Load the type of paper you want to use
(& page 15). Load enough sheets for the number
of photos you want to print.
6.Make sure your camera is turned on. You see
PictBridge on the LCD screen.
PictBridge
7.Use your camera to select the photos you want to
print, adjust any necessary settings, and print
your photos. See your camera’s manual for
details.
Note:
❏ Epson cannot guarantee the compatibility of any cameras.
❏ Depending on the settings on the product and the digital
camera, some combinations of paper type, size, and
layout may not be supported.
❏ Some of the settings on your digital camera may not be
reflected in the output.
3.Select the paper type you loaded.
If you select l [Plain Paper], the photos are
printed with a white border. If you select
g [Photo Paper], the photos are printed without
borders to the edge of the paper.
4.Select the paper size you loaded.
5.Connect the USB cable that came with your
camera to the external interface USB port of the
product.
24Printing from a Digital Camera
Page 27
Maintenance
You can keep the operation of the product at its best
by performing the procedures described in this
chapter. Also, this section includes instructions on
how to replace ink cartridges and transport the
product.
Replacing Ink Cartridges
When an ink cartridge is low, the LCD screen shows
you which ink cartridge is in low status.
C:Ink low M:50%
When an ink cartridge is expended, the following
message is displayed on the LCD screen.
Replace Cyan ink
Tip:
If a cartridge is more than six months old, print quality may decline.
If necessary, try cleaning the print head (& “Checking the print
head” on page 28). If printouts still do not look their best, you may
need to replace the cartridge.
6.Press the y Stop [y Cancel/Back] button until
you return to the first screen.
When your ink starts getting low, make sure you
have replacement cartridges available. You cannot
print if a cartridge is expended.
Note:
Epson cannot guarantee the quality or reliability of non-genuine
ink. If non-genuine ink cartridges are installed, the ink status is not
displayed.
Purchasing ink cartridges
Use the Epson ink cartridges within six months of
installing them and before the expiration date.
ColorPart Number
DX7000F seriesCX6900F series
Black T0711T0731
CyanT0712T0732
MagentaT0713T0733
YellowT0714T0734
English
Checking the ink cartridge status
Follow these steps to check your ink cartridge status.
1.Make sure the product is turned on. Then press
the y Stop [y Cancel/Back] button until you
see this screen.
18:30 Y
2.Press the F [F Setup] button.
3.Press the u or d button, or press the 2 key on the
numeric keypad, to select 2. Ink Levels.
2.Ink Levels
4.Press the x OK button.
The LCD screen shows you each ink cartridge
status.
C:70% M:80% Y:80
c Caution:
Epson recommends the use of genuine Epson ink cartridges. The
use of non-genuine ink may cause damage that is not covered by
Epson’s warranties, and under certain circumstances, may cause
erratic printer behavior. Epson cannot guarantee the quality or
reliability of non-genuine ink. Information about the ink cartridge
status is not displayed when non-genuine ink is used.
Ink cartridge precautions
w Warning:
If ink gets on your hands, wash them thoroughly with soap and
water. If ink gets in your eyes, flush them immediately with water.
If you still have discomfort or vision problems, see a doctor
immediately.
■To avoid damaging the product, never move the
print head by hand.
■When an ink cartridge is expended, you cannot
continue copying or printing even if the other
cartridges still contain ink.
■Leave the expended cartridge installed until you
have obtained a replacement. Otherwise the ink
remaining in the print head nozzles may dry out.
5.When you are done checking the ink cartridge
status, press the x OK button.
Maintenance25
Page 28
■An IC chip on each ink cartridge monitors the
amount of ink used from the cartridge.
Cartridges are usable even if they are removed
and reinserted. However, some ink is consumed
each time cartridges are inserted because the
printer automatically checks their reliability.
■For maximum ink efficiency, only remove an ink
cartridge when you are ready to replace it. Ink
cartridges with low ink status cannot be used
when reinserted.
■Ink cartridges with low ink status cannot be used
when reinserted.
c Caution:
Do not lift up the scanner unit when the document cover is
open.
Removing and installing ink
cartridges
Make sure you have a new ink cartridge before you
begin. Once you start replacing a cartridge, you must
complete all the steps in one session.
Note:
Do not open the ink cartridge package until you are ready to install
it in the printer. The cartridge is vacuum packed to maintain its
reliability.
1.Do one of the following:
■If an ink cartridge is expended:
Look at the LCD screen to find out which
cartridge should be replaced, then press the
x OK button.
Replace Cyan Ink
■If an ink cartridge is not expended:
Check the ink cartridge status (& “Checking the
ink cartridge status” on page 25). Press the
F [F Setup] button. Press the u or d button, or
press the 5 key on the numeric keypad, to select
5.Replace Cartridge. Then press the x OK
button.
3.Open the cartridge cover.
c Caution:
❏ Never attempt to open the cartridge cover when the print
head is moving. Wait until the cartridges have moved to
the replacement position.
❏ Be careful not to touch the parts highlighted below.
4.Remove the cartridge you need to replace.
Squeeze the tab at the back of the cartridge and
lift it straight out. Dispose of it carefully.
5.Replace Cartri
2.Press the x OK button, and then lift up the
scanner unit.
Open the scanner
26Maintenance
c Caution:
Do not refill the ink cartridge. Other products not
manufactured by Epson may cause damage that is not
covered by Epson’s warranties, and under certain
circumstances, may cause erratic printer behavior.
Page 29
5.Before you open the new ink cartridge package,
shake it four or five times. Then remove it from
the package.
c Caution:
Do not touch the green chip on the side of the cartridge. This
can damage the ink cartridge.
❏ Do not remove or tear the label on the cartridge;
otherwise, ink will leak.
English
7.Place the ink cartridge into the cartridge holder
with the bottom down. Then push down the ink
cartridge until it clicks into place.
8.Replace any other ink cartridges that need to be
replaced.
6.Remove the yellow tape from the bottom of the
ink cartridge.
c Caution:
❏ You must remove the yellow tape from the cartridge
before installing it; otherwise, print quality may decline or
you may not be able to print.
❏ If you have installed an ink cartridge without removing the
yellow tape, take the cartridge out of the product remove
the yellow tape, and then reinstall it.
❏ Do not remove the transparent seal from the bottom of the
cartridge; otherwise, the cartridge may become unusable.
9.Close the ink cartridge cover and press it until it
clicks into place.
c Caution:
If you find it difficult to close the cover, make sure all the
cartridges are firmly seated. Press down on each cartridge
until you hear it click into place. Do not attempt to force the
cover closed.
10. Close the scanner unit.
Maintenance27
Page 30
11. Press the x OK button.
Checking and Cleaning the
Print Head
OK
When the product begins charging, you see the
message on the LCD screen.
Charging...
This takes about one minute. When the ink
charging finishes, it automatically returns to the
previous screen.
c Caution:
Do not turn off the product during ink charging as this will
waste ink.
Note:
If you had to replace the ink cartridge during copying, the
documents or photos on the document table may have
moved slightly when you opened and closed the scanner unit.
To ensure copy quality, after ink charging is finished, cancel
the job that is copying and start again from placing the
originals.
If your printouts are unexpectedly light, colors are
missing, or you see light or dark lines across the
page, you may need to clean the print head. This
clears the print head nozzles, which can become
clogged if you do not use the product for a long time.
Tip:
We recommend that you turn on the product at least once a month
to maintain good print quality.
Checking the print head
You can print a nozzle check pattern to see if any
print head nozzles are clogged, or to check the results
after cleaning the print head.
1.Load A4-size plain paper in the sheet feeder
(& page 15).
2.Press the F [F Setup] button.
3.Press the u or d button, or press the 3 on the
numeric keypad, to select 3.Nozzle Check.
3.Nozzle Check
4.Press the x OK button to print the nozzle check
pattern.
5.Examine the nozzle check pattern you printed.
Each staggered line should be solid, with no
gaps, as shown.
■If your printout looks okay, the print head
does not need to be cleaned yet. Press the
y Stop [y Cancel/Back] button until you
return to the first screen.
■If you see any gaps, as shown below, clean
the print head as described in the next
section.
28Maintenance
Page 31
Cleaning the print head
Aligning the Print Head
Follow these steps to clean the print head so it can
deliver ink properly. Before cleaning the print head,
run a nozzle check to see if the print head needs
cleaning (& “Checking the print head” on page 28).
Note:
❏ Print head cleaning uses ink, so clean it only if quality declines.
❏ If a message on the LCD screen tells you that a cartridge is
expended or low on ink, you cannot clean the print head. You
must first replace the ink cartridge indicated (& “Replacing Ink
Cartridges” on page 25).
1.Make sure the product is turned on but not
printing.
2.Press the F [F Setup] button.
3.Press the u or d button, or press the 4 on the
numeric keypad, to select 4.Head Cleaning.
4.Head Cleaning
4.Press the x OK button to start cleaning.
c Caution:
Never turn off the product while head cleaning is in progress.
You may damage it.
5.When cleaning finishes, print a nozzle check
pattern to check the results (& “Checking the
print head” on page 28).
If there are still gaps or the test patterns are faint,
run another cleaning cycle and check the nozzles
again.
Note:
If you do not see any improvement after cleaning about four
times, turn off the product and wait for at least 6 hours. This
lets any dried ink soften. Then try cleaning the print head
again. If quality still does not improve, one of the ink
cartridges may be old or damaged and needs to be replaced
(& “Replacing Ink Cartridges” on page 25).
If you notice that vertical lines are not aligned
properly on the nozzle check printout, you may be
able to solve this problem by aligning the print head.
You can align the print head by pressing the buttons,
or you can run the Print Head Alignment utility from
your computer. For the most accurate alignment, the
utility is recommended.
1.Load A4-size plain paper (& page 15).
2.Press the F [F Setup] button.
3.Press the u or d button, or press the 6 key on the
numeric keypad, to select the 6.Head Alignment.
6.Head Alignment
4.Press the x OK button to print the alignment
sheet.
Note:
Do not press the y Stop [y Cancel/Back] button while
printing an alignment pattern.
5.Look at pattern #1 and find the patch that is most
evenly printed, with no noticeable streaks or
lines.
6.Press the number key on the numeric keypad
that corresponds to the patch.
#1 4
7.Press the x OK button.
8.Repeat steps 5 to 7 for each of the other
alignment patterns.
9.Press the y Stop [y Cancel/Back] button until
you return to the first screen.
English
Maintenance29
Page 32
Cleaning This Product
Transporting This Product
To keep the operation of the product at its best, clean
it periodically using the following procedure.
1.Unplug the power cord.
2.Remove all paper from the sheet feeder.
3.Use a soft brush to carefully clean away all dust
and dirt from the sheet feeder.
4.If the glass surface of the document table gets
dirty, clean it with a soft, dry, clean cloth. If the
glass surface is stained with grease or some other
hard-to-remove material, use a small amount of
glass cleaner and a soft cloth to remove it. Wipe
off all remaining liquid.
5.If the inside of the product accidentally gets
soiled with ink, use a soft, dry, clean cloth to
wipe the ink off the area indicated in the
illustration.
If you need to move the product some distance, you
need to prepare it for transportation in its original
box or one of a similar size.
c Caution:
❏ When storing or transporting the product, avoid tilting it, placing
it vertically, or turning it upside down; otherwise ink may leak
from the cartridges.
❏ Leave the ink cartridges installed; removing the cartridges for
transportation may damage the product.
1.Remove all paper from the sheet feeder and
make sure the product is off.
2.Open the scanner unit and make sure the print
head is in the home position on the right.
3.Secure the ink cartridge holder to the case with
tape as shown.
w Warning:
Be careful not to touch the gears or rollers inside the product.
c Caution:
❏ Do not press the glass surface of the document table with any
force.
❏ Be careful not to scratch or damage the glass surface of the
document table, and do not use a hard or abrasive brush to
clean it. A damaged glass surface can decrease the copy
quality.
❏ Do not apply grease to the metal parts under the print head
carriage.
❏ Never use alcohol or thinner to clean the product. These
chemicals can damage the components as well as the case.
❏ Be careful to keep water away from the printing and copying
mechanisms and electronic components.
❏ Do not spray the inside of the product with lubricants.
Unsuitable oils can damage the mechanism. Contact your
dealer or a qualified service person if lubrication is needed.
4.Close the scanner unit.
5.Unplug the power cord from the outlet, then
disconnect the USB cable from your computer.
6.Close the paper support, the feeder guard, and
the output tray.
7.Repack the product in the box, using the
protective materials that came with it.
Keep the product level as you transport it. After you
move it, remove the tape securing the print head. If
you notice a decline in print quality, run a cleaning
cycle (& “Checking and Cleaning the Print Head” on
page 28) or align the print head (& “Aligning the
Print Head” on page 29).
30Maintenance
Page 33
Solving Problems
If you have a problem with the product, check the messages on the LCD screen to diagnose what may be causing
the problem.
You can also check “Problems and Solutions” on page 32 for troubleshooting suggestions on using the product
without a computer. See the User’s Guide included in the software CD-ROM for help on using the product with a
computer.
Error Messages
You can diagnose and solve most problems by checking the messages on the LCD screen. If you cannot solve the
problems by checking the messages, use the following table and try the recommended solution
Display messageCause and solution
Not enough ink to perform head cleaning. Replace with
new ink cartridges.
No memory cardMake sure that the memory card is supported by the product and has been
No photos on memory cardThe inserted memory card does not contain any valid images. Remove the
No index sheet detected or sheet placed incorrectly.
Correct the sheet placement and try again.
No photos selected or photos marked incorrectly. Select
photos correctly and try again.
Not enough ink to perform head cleaning. Replace with new ink cartridges
(& “Removing and installing ink cartridges” on page 26).
inserted correctly. If so, check if there is a problem with the card and try again
(& “Inserting a memory card” on page 19).
memory card. Check compatible cards and image types (& “Compatible cards”
on page 19).
An index sheet was not recognized because it is not positioned correctly. Align
the top of the sheet with the left edge of the glass (& “3. Scanning the index
sheet and printing the selected photos” on page 22).
No marks are detected on the index sheet or the sheet includes more than one
mark for an image. Remove the index sheet, mark it correctly, and try again
(& “2. Selecting photos from the index sheet” on page 22).
English
Memory card data does not match index sheet. Replace
the card or index sheet and try again.
Service required. See your documentation for details.Waste ink pad in the product is saturated. Contact your dealer to replace it
Printer error -> See your documentation and call for
service if necessary.
Scanner error -> See your documentation and call for
service if necessary.
The index sheet does not match the photos on the memory card. Remove the
card and insert the one used to print the index sheet (& “Inserting a memory
card” on page 19), or place the correct index sheet on the glass
(& “3. Scanning the index sheet and printing the selected photos” on page 22).
(& “Contacting Customer Support” on page 34).
There is a problem with the product. Turn it off and then back on. If the error
does not clear, contact your dealer (& “Contacting Customer Support” on page
34).
Solving Problems31
Page 34
Problems and Solutions
Check the solutions below if you are having
problems using the product.
■If your phone line has static or other noise
problems, turn off the ECM (Error Correction
Mode) setting and try faxing again (& “Selecting
send/receive settings” on page 9).
Setup problems
The product makes noise after you turn it on.
■Make sure the protective tape is not blocking the
print head. After releasing the print head, turn
off the power, wait a moment, then turn it back
on.
The product makes noise after ink cartridge
installation.
■When you install ink cartridges, the ink delivery
system must be charged. Wait until charging is
finished, then turn off the product. If you turn it
off too soon, it may use extra ink the next time
you turn it on.
■Make sure the ink cartridges are seated securely
and no protective material remains in the
product. Open the cartridge cover and push the
cartridges down until they click into place. Turn
off the power, wait a moment, then turn it back
on.
A screen that prompts you to restart the computer
did not display after finishing the software
installation.
Printing and copying problems
The product makes printing sounds, but nothing
prints.
■The print head nozzles may need cleaning
(& “Checking the print head” on page 28).
■Make sure the product is on a flat, stable surface.
The margins are incorrect.
■Make sure your original is positioned in the top
left corner of the document table.
■If the edges of the copy are cropped off, move the
original away from the corner slightly.
■Make sure the paper size settings are correct for
the paper you have loaded.
■Make sure your paper is loaded short edge first,
all the way to the right, with the left edge guide
lightly against the paper (& “Loading Paper” on
page 15).
■Do not load paper above the c arrow mark
inside the left edge guide (& “Loading Paper” on
page 15).
■The software has not been installed correctly.
Eject and insert the CD-ROM, and then install
the software again.
Faxing problems
■If you have problems sending a fax, make sure
the phone cable is connected correctly and verify
that the phone line works by connecting a phone
to it. Also make sure that your recipient’s fax
machine is turned on and working.
■If you have problems receiving a fax, make sure
paper is loaded, the phone cable is connected
correctly, and the phone line works. To
automatically receive faxes, make sure you see a
Y on the first screen display (& “Selecting the
answer mode” on page 14). If you see Receiving
on the display but nothing prints, the fax data
may be too large. Tell the sender to resend the
fax in smaller sections.
■If you connected the product to a DSL phone
line, you must install a DSL filter to the line or
you will not be able to fax. Contact your DSL
provider for the necessary filter.
Blank pages are printed.
■Make sure the paper size settings are correct for
the paper you have loaded.
■The print head nozzles may need cleaning
(& “Cleaning the print head” on page 29).
Paper feed problems
Paper does not feed correctly or is jammed.
■If paper does not feed, remove it from the sheet
feeder. Fan the paper, load it against the right
side, and slide the left edge guide against the
paper (but not too tightly). Make sure the paper
is not in front of the feeder guard.
■Do not load paper above the c arrow mark
inside the left edge guide (& “Loading Paper” on
page 15).
■If paper is jammed, the icon or the message is
displayed on the LCD screen. Follow these steps
to clear the jam:
1.Press the x OK button to eject the jammed paper.
If the jammed paper is not ejected, go on to the
next step.
32Solving Problems
Page 35
2.If the paper is stuck near the sheet feeder or
output tray, gently pull it out then press the
x OK button.
If the paper is stuck inside the product, press the
P On button to turn it off. Open the scanner unit
and remove any paper inside, including any torn
pieces. Do not pull it backward; this can damage
the sheet feeder. Close the scanner unit, then
turn the product back on.
■If paper jams frequently, make sure the left edge
guide is not pushed too tightly against the paper.
Try loading fewer sheets of paper.
■Make sure the document is placed flat against
the document table. If only part of the image is
blurred, your original may be wrinkled or
warped.
■Make sure the product is not tilted or placed on
an uneven surface.
■Make sure your paper is not damp, curled, or
loaded face-down (the whiter or glossier
printable side should be face-up). Load new
paper face-up.
■Use a support sheet with special paper or try
loading your paper one sheet at a time.
English
Print quality problems
You see banding (light lines) in your printouts or
copies.
■Clean the print head (& “Checking the print
head” on page 28).
■Make sure you select the correct paper type
(& “Selecting Paper” on page 15).
■Make sure the printable (whiter or glossier) side
of the paper is face-up.
■The ink cartridges may need replacing
(& “Removing and installing ink cartridges” on
page 26).
■Align the print head (& “Aligning the Print
Head” on page 29).
■Clean the document table (& “Cleaning This
Product” on page 30).
Your printout is blurry or smeared.
■Load your paper one sheet at a time. Remove
sheets from the output tray so not too many
collect at a time.
■Align the print head (& “Aligning the Print
Head” on page 29).
■Make several copies without placing a document
on the document table.
■Use only paper recommended by Epson and
genuine Epson cartridges.
■Set the paper thickness lever to the m position for
most paper types. If you are printing on
envelopes, set the lever to the ^ position.
■Clean the document table (& “Cleaning This
Product” on page 30).
Your printout is faint or has gaps.
■Clean the print head (& “Cleaning the print
head” on page 29).
■If you notice jagged vertical lines, you may need
to align the print head (& “Aligning the Print
Head” on page 29).
■The ink cartridges may be old or low on ink.
Replace the ink cartridges (& “Replacing Ink
Cartridges” on page 25).
■Make sure you select the correct paper type
(& “Selecting Paper” on page 15).
■Make sure your paper is not damaged, old, dirty,
or loaded face-down. If it is, load new paper with
the whiter or glossier side face-up.
Your printout is grainy.
■If you are printing or copying a photo, make sure
you are not enlarging it too much. Try printing it
smaller.
■Align the print head (& “Aligning the Print
Head” on page 29).
Solving Problems33
Page 36
You see incorrect or missing colors.
■Clean the print head (& “Cleaning the print
head” on page 29).
Contacting Customer
Support
■The ink cartridges may be old or low on ink.
Replace the ink cartridges (& “Replacing Ink
Cartridges” on page 25).
■Make sure you loaded the right paper and
selected the correct setting for it on the control
panel.
The image size or position is incorrect.
■Make sure you loaded the right paper and
selected the correct setting for it on the control
panel.
■Make sure the original is placed correctly on the
document table (& “Placing Originals on the
Document Table” on page 17).
■Clean the document table (& “Cleaning This
Product” on page 30).
Other problems
When you turn off the product, a red lamp inside
the product may remain on.
■The lamp will stay on for a maximum of
15 minutes, then go out automatically. This does
not indicate malfunction.
Regional customer services
If your Epson product is not operating properly and
you cannot solve the problem using the
troubleshooting information in your product
documentation, contact customer support services
for assistance. If customer support for your area is
not listed below, contact the dealer where you
purchased your product.
Customer support will be able to help you much
more quickly if you give them the following
information:
■Product serial number
(The serial number label is usually on the back of
the product.)
■Product model
■Product software version
(Click About, Version Info, or a similar button in
the product software.)
■Brand and model of your computer
■Your computer operating system name and
version
■Names and versions of the software applications
you normally use with your product
Note:
For more information on contacting customer support, see the
online User's Guide.
Europe
URLhttp://www.epson.com
Select the Support section of your
local EPSON web site for the latest
drivers, FAQs, manuals and other
downloadables.
Check your Pan-European Warranty Document for information
on how to contact EPSON Customer support.
Australia
URLhttp://www.epson.com.au
Telephone1300 361 054
Fax(02) 8899 3789
Singapore
URLhttp://www.epson.com.sg
Telephone(65) 6586 3111
34Solving Problems
Page 37
Thailand
Standards and approvals
URLhttp://www.epson.co.th
Telephone(66)2-670-0333
Vietnam
Telephone84-8-823-9239
Indonesia
URLhttp://www.epson.co.id
Telephone/
Fax
TelephoneYogyakarta: (62) 274-565478
Hong Kong
URLhttp://www.epson.com.hk
Phone(852) 2827-8911
Jakarta: (62) 21-62301104
Bandung: (62) 22-7303766
Surabaya:
(62) 31-5355035/31-5477837
Medan: (62)61-4516173
Makassar:
(62)411-350147/411-350148
U.S. model:
UL60950-1 (U.S.)
FCC Part 15 Subpart B Class B (U.S.)
FCC Part 68 (U.S.)
CSA C22.2 No.60950-1 (Canada)
CAN/CSA-CEI/IEC CISPR 22 Class B (Canada)
IC CS03 (Canada)
European model:
R&TTE Directive 1999/5/EC(Euro)
EN 60950-1
EN 55022 Class B
EN 61000-3-2
EN 61000-3-3
EN 55024
TBR21
English
Fax(852) 2827-4383
Malaysia
URLhttp://www.epson.com.my
Phone603-56288333
India
URLhttp://www.epson.co.in
Phone30515000
FAX30515005/30515078
Philippines
URLhttp://www.epson.com.ph
Phone(63) 2-813-6567
Fax(63) 2-813-6545
E-mailepchelpdesk@epc.epson.com.ph
Australian model:
AS/NZS CISPR22 Class B
AS/NZS 60950.1
AS/ACIF S002
Solving Problems35
Page 38
Summary of Panel Settings
Setup mode message
ModeDisplay on the LCD screen
Setup1.Load/Eject
2.Ink Levels
3.Nozzle Check
4.Head Cleaning
5.Replace Cartridge
6.Head Alignment
7.Language
8.Region
9.Beep
0.Restore Setting
Copy mode message
ModeDisplay on the LCD screen
CopyCopies:xx 100%
Copies:xx FitPage
Memory Card mode message
ModeDisplay on the LCD screen
Memory Card1.Img:xx Prt Idx
2.Img:xx Scn Idx
3.Img:xx All/DPO
Fax mode message
ModeDisplay on the LCD screen
FaxEnter fax number
1.Resolution
2.Contrast
Fax r Setup1.Select Speed Dial
2.Print Report1.Speed Dial List
3.Speed Dial
Setup
4.Scan & Print
Setup
5.Communication1.Dial Mode
6.Header & Time1.Fax Header Setup
2.Fax Log
3.Last Transmission
4.Reprint Faxes in
Memory
1.Add Entry
2.Edit Entry
3.Delete Entry
1.Resolution
2.Contrast
3.Paper Size
4.Automatic Reduction:
On/Off
5.Last Transmission
Report
2.DRD
3.ECM
4.V.34
5.Rings to Answer
2.Date/Time
3.Your Phone Number
4.Daylight time: On/Off
36
7.Initialize Fax
8.Set upWhen you select 8. Set up, it jumps to the
Setup mode.
Page 39
English
Purchasing ink cartridges
Product nameBlackCyanMagentaYellow
DX7000F seriesT0711T0712T0713T0714
CX6900F seriesT0731T0732T0733T0734
Page 40
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