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Epson Stylus CX3800 Series Parts Accessories
Epson Stylus CX3800 Series
Edge
guide
Control
panel
Sheet feeder
AC inlet
Extension
Paper support
Feeder guard
Output tray
Document cover
Scanner
section
Extension
USB cable connector
Ink cartridges
Ink Cartridges
Cartridge Part number
Black ink T060120
Cyan T060220
Magenta T060320
Yellow T060420
Media
Paper name Size Part number
Epson Ultra Premium
Glossy Photo Paper
Epson Premium Glossy
Photo Paper
Epson Premium
Semigloss Photo Paper
Epson Glossy Photo
Paper
Epson Matte Paper
Heavyweight
Epson Double-Sided
Matte Paper
Epson Premium Bright
White Paper
Epson Photo Quality Ink
Jet Paper
Borderless 4 x 6 inches S041934
Letter (8.5 x 11 inches) S041935
Borderless 4 x 6 inches S041808
S041727
Borderless 5 x 7 inches S041464
Borderless 8 x 10 inches S041465
Letter (8.5 x 11 inches) S041286
S041667
Letter (8.5 x 11 inches) S041331
4 x 6 inches S041134
S041671
S041809
Letter (8.5 x 11 inches) S041141
S041649
S041271
S041272
Borderless 8 x 10 inches S041467
Letter (8.5 x 11 inches) S041257
Letter (8.5 x 11 inches) S041568
Letter (8.5 x 11 inches) S041586
Letter (8.5 x 11 inches) S041062
Legal (8.5 x 14 inches) S041067
A4 (8.3 x 11.7 inches) S041061
Document table
Specifications
Printing
Printing method On-demand ink jet
Nozzle configuration
Black 90 nozzles
Color Color: 87 nozzles (29 each cartridge:
cyan, magenta, yellow)
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Epson Stylus CX3800 Series
Print direction Bidirectional minimum distance
printing with logic seeking
Input buffer 64 KB
Ink Cartridges
Color Cyan, magenta, yellow, black
Cartridge life 6 months at 77 °F (25 °C)
after opening the package
Temperature Storage: –4 to 104 °F (–20 to 40 °C)
1 month at 104 °F (40 °C)
Freezing*: 3.2 °F (–16 °C)
*Ink thaws and is usable after approximately 3 hours at 77 °F
(25 °C).
To ensure good results, use genuine Epson ink cartridges and
do not refill them. Other products may cause damage to your
printer not covered by Epson’s warranty.
Do not use an ink cartridge if the date on the package has
expired.
Paper
This section describes the specifications for single sheets and
envelopes.
Note:
Since the quality of any particular brand or type of paper may be
changed by the manufacturer at any time, Epson cannot guarantee
the quality of any non-Epson brand or type of paper. Always test a
sample of paper stock before purchasing large quantities or printing
large jobs.
Envelopes
Size No. 10 (4.1 × 9.5 inches)
DL (4.3 × 8.7 inches)
C6 (4.5 × 6.4 inches)
132×220 mm
Paper type Plain bond paper
Thickness 0.016 to 0.02 inch (0.40 to 0.52 mm)
Weight 20 lb (75 g/m²) to 24 lb (90 g/m²)
Note:
Poor quality paper may reduce the print quality and cause paper jams
or other problems. If you have print quality problems, switch to a
higher grade paper.
Do not load curled or folded paper.
Use paper only under these conditions:
Temperature: 59 to 77 °F (15 to 25 °C)
Humidity: 40 to 60% RH
Printable Area
Single sheets or cards
Normal
A
B-L B-R
C
Envelopes
Borderless
Single sheets
Size A4 (8.3×11.7inches)
A5 (5.8 × 8.3 inches)
A6 (4.1 × 5.8 inches)
Letter (8.5×11inches)
Legal (8.5×14inches)
Half-letter (5.5 × 8.5 inches)
Executive (7.3 × 10.5 inches)
4×6inches
5×7inches
3.5×5inches
8×10 inches
User Defined up to 8.5 × 44 inches
Paper type Plain bond paper or special paper
distributed by Epson
Thickness 0.003 to 0.005 inch (0.08 to 0.13 mm)
Weight
(for plain bond paper) 17 lb (64 g/m²) to
24 lb (90 g/m²)
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A: The minimum top margin is 0.12” (3.0 mm).
B-L: The minimum left margin is 0.12” (3.0 mm).
B-R: The minimum right margin is 0.12” (3.0 mm).
C: The minimum bottom margin is 0.12” (3.0 mm).
D The minimum bottom margin is 0.79” (20 mm) for envelopes.
* When printing with the borderless feature, print quality may
decline in the expanded area. Before printing large jobs using
the borderless setting, print a single sheet to confirm quality.
Note:
Always load paper into the sheet feeder with the short edge first.
Load envelopes flap edge left with the flap side down.
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Epson Stylus CX3800 Series
Scanning
Scanner type Flatbed color image scanner
Photoelectric device Color CIS line sensor
Effective pixels 5,100 × 14,040 pixels at 600 dpi,
100%
Document size Letter (8.5 × 11.0 inches) or A4
(8.5 × 11.7 inches); reading area is
selectable with software
Scanning resolution 600 dpi (main), 1200 dpi (sub)
Output resolution 50 to 2400, 7200, and 9600 dpi
(50 to 2400 dpi in 1 dpi increments)
Color separation RGB color filters on CCD
Image data 16 bits per pixel per color internal
1 to 8 bits per pixel per color external
Gamma correction User defined 2 level
Light source RGB Three Color LED
Interface USB 2.0 compatible
Mechanical
Paper feed method Friction
Paper path Sheet feeder, top feed
Sheet feeder
capacity Approx. 100 sheets at 17 lb (64 g/m
Humidity (without condensation)
Operation 20 to 80% RH
Storage* 5 to 85% RH
* Stored in shipping container
USB Interface
Standard Based on Universal Serial Bus
Specifications Revision 2.0, Universal
Serial Bus Device Class Definition for
Printing Devices version 1.1;
Universal Serial Bus Mass Storage class
Bulk-Only Transport Revision 1.0
Bit rate 12 Mbps
Data encoding NRZI
Connector USB Series B
Recommended
cable length 6.6 feet (2 meters) or less
Safety Approvals
Safety standards UL 60950, CSA C22.2 No. 60950
EMC FCC part 15 subpart B class B
CSA C108.8 class B
2
)
Noise level 45 dB
Dimensions 16.9 × 13.5 × 6.7 inches (W × D × H)
430 × 344 × 170 mm (W × D × H)
Weight Approx. 25.8 lb (11.7 kg) without the
ink cartridges
Electrical
Input voltage range* 90 to 132 V
Rated frequency
range 50 to 60 Hz
Rated current 0.4 A (Max 0.7 A)
Power consumption Approx. 10 W (ISO 10561 Letter
Pattern)
Approx. 3 W in sleep mode
Approx. 0.2 W in power-off mode
* Check the label on the back of this product for voltage information.
Environmental
Temperature
Operation 50 to 95 °F (10 to 35 °C)
Storage* – 4 to 104 °F (– 20 to 40 °C)
1 month at 104 °F (40 °C)
Loading Paper
Follow the steps here
to load paper in your
Epson Stylus CX.
1. Open the paper
support and
output tray, then
slide out the
extensions.
2. Flip the feeder
guard forward. Then slide the left edge guide to the left.
Paper
support
Output
tray
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Epson Stylus CX3800 Series
3. Insert the paper, printable side up, against the right edge
guide. Always load it short edge first, even for landscape
printing.
Letter-size
paper
Place paper beneath the tabs.
The paper’s printable side is often whiter or brighter than
the other side.
4 × 6, 5 × 7
paper
You can load up to 100 sheets of plain paper and up to 20
sheets of photo paper. (See the User’s Guide for capacity
guidelines on other paper types.)
Note:
The type of paper you choose affects the way your printout
looks, so be sure to select the correct paper for your job. If you
are just making a copy or printing a rough draft of an image, plain
paper is fine. However, for the best results, you’ll want to use
one of Epson’s special ink jet papers designed for your printer.
For example, your photos will look great printed on Epson
Premium Glossy Photo Paper.
4. Slide the left edge guide against the left edge of the paper
(but not too tightly).
Follow these guidelines when loading paper:
❏ Don’t load paper above the arrow on the left edge guide.
Make sure the paper is under the tabs on the left and right
edge guides.
❏ Load the printable side face-up. It’s often brighter or whiter
than the other side.
❏ Always load the short edge first, even when printing in
landscape mode.
❏ Load letterhead or preprinted paper into the printer top
edge first.
❏ If you experience paper feeding problems, try loading fewer
sheets.
❏ If you’re using special paper, check the package for special
loading instructions.
Selecting the Correct Paper Type
When printing from your computer, select the Type setting in
your printer software according to these guidelines:
For this paper . . .
Plain paper
Epson Premium Bright White Paper
Epson Matte Paper Heavyweight
Epson Double-Sided Matte Paper
Epson Photo Quality Ink Jet Paper
Epson Ultra Premium Glossy Photo
Paper
Select this Type or Media
Type setting . . .
Plain Paper / Bright White
Paper
Matte Paper - Heavyweight
Ultra Premium Glossy Photo
Paper
5. Flip the feeder guard back.
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Epson Premium Glossy Photo
Paper
Epson Premium Semigloss Photo
Paper
Epson Glossy Photo Paper Glossy Photo Paper
Envelopes Envelope
Premium Glossy Photo Paper
Premium Semigloss Photo
Paper
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Epson Stylus CX3800 Series
Placing Your Original Document
1. Open the document cover and place your original facedown on the glass, in the upper left corner. Move your
original about 0.04 inch (1 mm) away from the top and left
edges so all of it will be scanned.
2. Close the document cover gently so that your original does
not move.
Caution:
Never open the document cover beyond where it stops and do not
place heavy objects on top of the Epson Stylus CX.
Simple Copying
You can make simple copies using letter-size (8.5
or 4
×
6-inch paper as described below. If you want to copy to
a different size, you need to do it from your computer. See
your on-screen User’s Guide for instructions.
Copying a Letter-size Document
×
11-inch)
The P
On light flashes and after a moment the Epson Stylus
CX starts printing.
If you need to stop copying at any time, just press the y
Stop
button. Do not pull out paper that is being printed; it will be
ejected automatically to the output tray.
Note:
The copies may not be exactly the same size as the original.
Copying a Photo
1. Make sure the Epson Stylus CX is
turned on.
2. Place the photo on the glass as described above. Be sure to
close the document cover.
3. Load up to 20 sheets of 4 × 6-inch or
letter-size (8.5× 11-inch) photo paper.
(See page 3 for instructions.)
4. Press the paper size button to select
6”
or Letter.
5. If you want your photos printed without
a white border, press the Fit to Page
button. (Otherwise, they are printed
with a 0.06-inch [1.5 mm] margin.)
6. To make a color copy, press the x
Color
button.
To make a black and white copy, press
Start B&W button.
the x
The P
On light flashes and after a moment
the Epson Stylus CX starts printing.
If you need to stop copying at any time,
just press the y
Stop button. Do not pull out paper that is
being printed; it will be ejected automatically to the output
tray.
Note:
The copies may not be exactly the same size as the original.
4”x
Start
1. Make sure the Epson Stylus CX is
turned on.
2. Place the document on the glass as described above. Be sure
to close the document cover.
3. Load letter-size paper. (See page 3 for instructions.)
4. Press the paper size button to select
Letter.
5. If you want your copies automatically reduced or enlarged
to fit the loaded paper size, press the
Fit to Page button.
6. To make a color copy, press the x Start Color button.
To make a black and white copy, press the x
Start B&W
button.
Speeding Up Printing
If you want to make a copy quickly and do not need high
quality, you can print a “draft” copy. The print quality is
reduced, but the copy is printed faster.
When you are ready to copy, press and hold down the y
button, then press the x
or the x
When the P
Start B&W button (to copy in black and white).
On light starts flashing, release both buttons.
Start Color button (to copy in color)
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Stop
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Epson Stylus CX3800 Series
Error Indicators
To diagnose some problems, check the control panel lights
and the
Copy window for these error conditions:
Light: status Cause Solution
b Error: On No paper is loaded in
the sheet feeder.
Multiple pages have
been fed into the
sheet feeder.
b Error:
Flashing
B Ink: Flashing An ink cartridge is
B Ink: On An ink cartridge is
All lights:
Flashing
Paper is jammed. See the User’s Guide.
running low on ink.
empty or not
installed correctly.
There is a problem
with the Epson
Stylus CX.
Load paper in the sheet
feeder (see page 3). Then
press
x Start Color to
continue or
cancel.
Remove and reload the paper
(see page 3). Then press
x Start Color to continue
or
y Stop to cancel.
See “Replacing Ink
Cartridges” on page 7.
See “Replacing Ink
Cartridges” on page 7.
Turn the Epson Stylus CX off
and then back on. If the error
does not clear, contact your
local authorized servicer or
contact Epson; see the Quick
Guide.
y Stop to
Checking the Print Head Nozzles and Ink
If your printouts are faint or have gaps in them, some of the
nozzles in the print head may be clogged or ink may be
running low in one or more of the ink cartridges. Follow the
steps below to check the print head nozzles and remaining ink
levels using the control panel.
1. Turn off the Epson Stylus CX.
2. Load letter-size paper in the sheet feeder.
3. Press the
down for about 3 seconds. The Epson Stylus CX turns on
and prints a test pattern. It also shows the percentage of ink
left in each cartridge.
Print head does not need to
be cleaned yet
If the pattern does not look good, try cleaning the print head
as described on the next page.
Note:
You can also check the ink level using Status Monitor 3; see the onscreen User’s Guide.
B ink and P On buttons together and hold them
Print head needs
to be cleaned
Clearing a Paper Jam
If paper is jammed, the red m Error light flashes. Follow these
steps to clear the jam:
1. Press the x
Start Color button to eject the jammed paper.
If the jammed paper is not ejected, go to the next step.
2. If the paper is stuck near the sheet feeder or output tray,
gently pull it out.
If the paper is stuck inside the Epson Stylus CX, press the
On button to turn it off. Open the scanner and remove
P
any paper inside, including any torn pieces. Do not pull it
backward however; this can damage the sheet feeder. Close
the scanner, then turn the Epson Stylus CX back on.
Cleaning the Print Head
If your printouts are unexpectedly light, colors are not correct,
or dots or lines are missing, you may need to clean the print
head. This unclogs the nozzles so they can deliver ink
properly.
Cleaning the Print Head
If your printouts are unexpectedly light or faint, or you notice
light or dark bands across your printout, you may need to
clean the print head. This unclogs the nozzles so they can
deliver ink properly. Run a nozzle check as described above to
see if the print head needs cleaning.
Note:
Print head cleaning uses ink, so clean it only if quality declines and the
nozzle check indicates that the print head needs to be cleaned.
If the red
head. In this case, replace the appropriate ink cartridge first; see
page 7.
1. Make sure the Epson Stylus CX is on and the B ink light is
2. Hold down the
3. When the P On light stops flashing, run a nozzle check (as
B ink light comes on or flashes, you cannot clean the print
off.
B ink button for 3 seconds until the P On
light starts flashing. The Epson Stylus CX runs a head
cleaning cycle and the P
Caution:
Never turn off the Epson Stylus CX while head cleaning is in
progress. You may damage it.
described above) to verify that the print head is clean.
On light flashes.
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Epson Stylus CX3800 Series
4. If there are still gaps or lines, or the test patterns are faint,
run another cleaning cycle and check the nozzles again.
Note:
If you don’t see any improvement after cleaning the print head
four or five times, turn off the Epson Stylus CX and wait
overnight. This lets any dried ink soften. Then try cleaning the
print head again. If quality still does not improve, one of the ink
cartridges may be old or damaged and needs to be replaced.
Tip:
If you do not use your Epson Stylus CX often, it is a good idea to
print a few pages at least once a month to maintain good print
quality.
Replacing Ink Cartridges
When the red B ink light starts flashing, one or more
cartridges are low on ink. When the red
you need to replace the cartridge(s). You’ll also see a message
on your screen when you print, telling you which cartridge is
low or empty.
You can purchase genuine Epson ink and paper from an
authorized Epson reseller. To find the nearest reseller, please
call 800-GO-EPSON (800-463-7766). To purchase online,
visit www.epsonstore.com (U.S. sales only). In Canada, please
call (800) 463-7766 for reseller referral. Use these part
numbers when you order or purchase new ink cartridges.
B ink light stays on,
2. Make sure that the document cover is closed, then open the
scanner.
Caution:
Do not open the scanner
when the document cover
is open.
3. Press and release the
moves to the check position and the P
B ink button. The ink cartridge holder
On and B ink lights
flash. If one of the cartridges is low or empty, the Epson
Stylus CX moves that cartridge to the
_ ink out mark.
Color Part number
Black T060120
Cyan T060220
Magenta T060320
Yellow T060420
Caution:
Leave the empty cartridge installed until you have obtained a
replacement, or the ink remaining in the print head nozzles may dry
out. To ensure good results, use genuine Epson ink cartridges and do
not refill them. Other products may cause damage to your Epson
Stylus CX not covered by Epson’s warranty.
Note:
We recommend that you use genuine Epson cartridges. The use of
other products may affect your print quality and could result in printer
damage. See www.epson.com for more cartridge information. Yields
vary considerably based on images printed, print settings, paper type,
frequency of use, and temperature. The printer ships with full ink
cartridges and part of the ink from the first cartridges is used for
priming the printer.
1. Make sure the Epson Stylus CX is on.
Note:
Don’t hold down the
printer will start to clean the print head.
Caution:
Don’t move the print head by hand; this may damage the Epson
Stylus CX. Always press the
B ink button for more than 3 seconds, or the
B ink button to move the print head.
4. Press the B ink button again.
❏ If more than one cartridge is empty or low, the next
cartridge moves to the _ ink out mark.
❏ If all of the empty or low ink cartridges have been
identified, the print head moves to the ink cartridge
replacement position.
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Epson Stylus CX3800 Series
5. Open the cartridge cover and squeeze the tab at the back of
the empty/low cartridge and lift it straight out. Dispose of it
carefully. Do not take the used cartridge apart or try to refill
it.
WARNING:
If ink gets on your hands, wash them thoroughly with soap and
water. If ink gets into your eyes, flush them immediately with
water.
6. Before you open the new ink cartridge package, shake it
four or five times. Then remove it from the package.
9. Close the ink cartridge cover and press it until it clicks into
place.
10. Close the scanner.
11. Press the
charging ink and the P
about one minute. When it’s finished, the P
flashing and remains on, and the
B ink button. The Epson Stylus CX begins
On light starts flashing. This takes
On light stops
B ink light goes out.
Caution:
Do not remove or tear the label on the
cartridge; otherwise, ink will leak.
Do not touch the green chip on the side of
the cartridge. This can damage the ink
cartridge.
7. Place the new ink cartridge into the cartridge holder and
push it down until it clicks into place.
8. Replace any other cartridges that need to be replaced.
Caution:
Never turn off the Epson Stylus CX while the P On
flashing or you’ll waste ink.
Note:
B ink light stays on (not flashing), the ink cartridge may not
If the
be installed correctly. Press the
the ink cartridge until it clicks into place.
B ink button again and reinstall
light is
Related Documentation
CPD-18248 Epson Stylus CX3800 Series Start Here
CPD-18250 Epson Stylus CX3800 Series Quick Guide
CPD-18247 Epson Stylus CX3800 Series CD-ROM
(includes on-screen User’s Guide)
8 - Epson Stylus CX3800 Series 6/05
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