All rights reserved. No part of this publication may be reproduced, stored in a retrieval
system, or transmitted in any form or by any means, electronic, mechanical, photocopying,
recording, or otherwise, without the prior written permission of Seiko Epson Corporation.
No patent liability is assumed with respect to the use of the information contained herein.
Neither is any liability assumed for damages resulting from the use of the information
contained herein.
Neither Seiko Epson Corporation nor its affiliates shall be liable to the purchaser of this
product or third parties for damages, losses, costs, or expenses incurred by purchaser or
third parties as a result of: accident, misuse, or abuse of this product or unauthorized
modifications, repairs, or alterations to this product, or (excluding the U.S.) failure to
strictly comply with Seiko Epson Corporation’s operating and maintenance instructions.
Seiko Epson Corporation shall not be liable against any damages or problems arising from
the use of any options or any consumable products other than those designated as
Original EPSON Products or EPSON Approved Products by Seiko Epson Corporation.
EPSON, EPSON Stylus, and EPSON ESC/P are registered trademarks and
EPSON ESC/P 2 is a trademark of Seiko Epson Corporation.
EPSON Connection is a service mark of Epson America, Inc.
Windows Printer driver copyright Software 2000 Ltd Oxford, England. Portions copyright
Seiko Epson Corporation.
General Notice: Other product names used herein are for identification purposes only and
may be trademarks of their respective owners. EPSON disclaims any and all rights in
those marks.
The Energy Star emblem does not represent EPA endorsement of any product or service.
Printed on recycled paper with at least 10% post-consumer content
FCC Compliance Statement
This equipment has been tested and found to comply with the limits for a Class B digital
device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide
reasonable protection against harmful interference in a residential installation. This
equipment generates, uses, and can radiate radio frequency energy and, if not installed
and used in accordance with the instructions, may cause harmful interference to radio or
television reception. However, there is no guarantee that interference will not occur in a
particular installation. If this equipment does cause interference to radio and television
reception, which can be determined by turning the equipment off and on, the user is
encouraged to try to correct the interference by one or more of the following measures.
❑ Reorient or relocate the receiving antenna.
❑ Increase the separation between the equipment and receiver.
❑ Connect the equipment into an outlet on a circuit different from that to which the
receiver is connected.
❑ Consult the dealer or an experienced radio/TV technician for help.
The connection of a non-shielded equipment interface cable to this equipment will
invalidate the FCC Certification of this device and may cause interference levels which
exceed the limits established by the FCC for this equipment. It is the responsibility of the
user to obtain and use a shielded equipment interface cable with this device. If this
equipment has more than one interface connector, do not leave cables connected to unused
interfaces. Changes or modifications not expressly approved by the manufacturer could
void the user’s authority to operate the equipment.
This digital apparatus does not exceed the Class B limits for radio noise emissions from
digital apparatus as set out in the radio interference regulations of the Canadian
Department of Communications.
Le présent appareil numérique n’émet pas de bruits radioélectriques dépassant les limites
applicables aux appareils numériques de Classe B prescrites dans le règlement sur le
brouillage radioélectrique édicté par le Ministère des Communications du Canada.
For United States Users
WARNING
For Canadian Users
ii
Contents
Introduction
Getting the Most Out of Your Printer . . . . . . . . . . . . . . . 1
Three Resolutions to Choose From . . . . . . . . . . . . . . 1
Characters Available with ESC (^ Command . . . . . . . . B-8
Glossary
Index
v
Printer Parts
sheet feeder
paper
thickness
lever
power switch
edge
guides
output tray
extension
paper support
control panel
printer cover
transparency guide
output tray
parallel interface
connector
thickness
adjustment
lever
print head
unit release
lever
print head unit
ink cartridge
clamp
Introduction
The EPSON® Stylus® COLOR IIs is an affordable, high-qu alit y
ink jet printer. It can print up to 16 mi llion colors at high
resolution to produce photo-quality color images. The printer
also produces realis tic graysc ale images, sh arp text, and line
art. The printer’s ink jet technology allows it to operate quietly,
keeping your workspace peaceful.
The Stylus COLOR IIs is easy to install and use. You simply set
it up, connect it to your computer, and install the printer driver
software, as described in the Setup Guide. The printer has a
built-in parallel interface so you can connect it to any IBM
or compatible computer.
Getting the Most Out of Your Printer
The printer supports a wide variety of settings that let you
improve print quality or speed up printing. You customize
these settings using the printer driver. Before using your
printer, read this section to learn more about the print options
available to you.
®
PC
Also click on the ReadMe icon in the EPSON program group in
Microsoft
®
Windows® for the latest information.
Three Resolutions to Choose From
Resolution is a measure of the amount of detai l that can be
represented. The higher the resolution, the more detailed and
realistic the image, and the longer it takes to print. For printed
images, resolution is measured in dots per inch (dpi).
Introduction 1
Your printer has three resolutions: 720 dpi, 360 dpi, and
180 dpi. Use 720 dpi for the best possible images. For
high-qual ity images in less time, use 360 dpi. When speed is
important and draft quality is good enough, use 180 dpi. For
guidelines on selecting the best resolution for your p rint jobs,
see Chapter 2.
Special Papers
The type of paper you use is very important. Although you get
good results with plain bond paper, you will get better results
by using coated papers because they do not absorb as much
ink.
To ensure the best possible quality, EPSON offers special
coated papers, glossy papers, and transparencies that are
formulated specifically for the inks used by the printer. You can
order these products from EPSON Access ories at (800) 873-7766
(U.S. sales only). In Canada , call (800) BUY-EPSON for sales
locations. For information about special papers and other
media, see Chapter 1.
Specially Formulated Ink
EPSON’s black an d color ink cartrid ges are special ly
formulated to work with EPSON paper and the driver to
deliver the best looking images. Always use genuine EPSON
ink cartridges and do not refill them. Other products may cause
damage not covered by EPSON ’s warranty.
Automatic Printer Driver Settings
The printer driver includes an Automatic Doc ument Type
option that sets various printer driver settings for you. When
you select this feature, the driver analyzes the elements on the
page to be printed and adjusts the driver settings so your
printed results are appropriate for each image type.
2 Introduction
MicroWeave for Superior Output
The printer’s MicroWeave featu re is a special printing mod e
you can use to enhance your printed output. When
MicroWeave is on, the printer selectively applies ink in an
intricate pattern to eliminate the possibility of banding (light,
horizontal lines which mar an image) that can sometim es oc cur
in normal mode.
High Speed Mode for Fast Printing
High Speed mode increas es the print speed. When it is on, the
printer prints bidirectionally; that is, it prints a line from right
to left and the next line from left to right. When High Speed
mode is off, all lines are printed in the same direction.
Printing is faster with High Speed mode on. However, the
vertical alignment may not be as precise. For this reason, turn
off High Speed mode when you need to improve print quality.
Energy Star Compliance
As an Energy Star Partner, EPSON has determined
that this product meets the Energy Star guidelines
for energy efficiency.
The EPA estimates that if all desk top compu ters , printers, and
other peripheral devices met Energy Star standards , energy
cost savings would exceed $1 billi on annu all y and carbon
dioxide emissions would be reduced by 20 million tons.
All of EPSON’s ink jet printers conform to En e rgy Star
standards.
Introduction 3
Energy-saving Tips
Here are a few tips you can use to be even more energy-wise:
❑If your monitor isn’t Energy Star compliant, turn it off
when you’re not using it.
❑Turn off your computer, printer, and monitor each day
when you are done using them.
❑Use the print preview option in your software so you can
catch errors before you print somethin g.
❑If you have an electroni c mai l system avail able to you, send
E-mail rather than memos. Not only is this faster, but you’ll
save paper and storage space too.
How to Use This Manual
This manual explains how to use your printer once you have
set it up. First follow the instructions in the Setup Guide to
install your printer; then refer to this manual as needed for
operation and maintenance information.
Chapter 1, “Paper Handling,” explains how to select the right
paper or other media for your print job and how to load it in
your printer.
Chapter 2, “Controll ing the Prin ter,” provid es in struc tio ns for
managing the printer’s operation through the printer driver
software and the printer’s control panel. It also tells you how to
manage print jobs and access the Defau lt Setting mode.
Chapter 3, “Maintenance,” gives instructions for cleaning the
print heads, replacing an ink cartridge, calibrating the printer,
cleaning the printer, and tran sporting it.
4 Introduction
Chapter 4, “Troubleshooting,” contains troubleshooting
guidelines for any print quality or printer operation problems
you may have.
Appendix A, “Technical Specifications,” contains the
specifications for the Stylus COLOR IIs printer.
Appendix B, “Command s and Charac ter Tables ,” li sts the
ESC/P 2
emulation commands supported by the printer and
shows the printer’s built-in character tables.
A Glossary and Index are included at the end of the manual.
Where to Get Help
If you purchased your printer in the United States or Canada
and you need technical assistance, you can call an EPSON
Color Specialist at (800) 788-0343.
EPSON also provides customer support and service through a
network of Authorized EPSO N Customer Care Centers and
provides the following services when you dial (800) 922-8911:
❑EPSON technical information library fax service
❑Product literature on current and new products
❑Assistance in locating your nearest Authorized EPSON
Reseller or Customer Care Center
❑Technical informati on on th e install ation , confi gurati on,
and operation of EPSON products
❑Customer relations.
You can purchase ink cartridges, paper, parts, printed manuals,
and accessories for EPSON produc ts from EPSO N Acces sori es
at (800) 873-7766 (U.S. sales only). In Canada, call(800) BUY-EPSON .
Introduction 5
If you purchased your printer outside the United States or
Canada, contact your EPSON deal er or the marketing location
nearest you for customer support and service.
If you need help wi th any so ftw are progra m you are usin g,
see the documentation for that program for technical support
informati on .
Electronic Support Services
If you have a modem, the fastest way to access helpful tips,
specifica tion s, driv ers, appl icatio n notes, and bulletin s for
EPSON products is throu gh the online se rvices below .
World Wide Web
If you are connected to the Internet and have a Web browser,
you can access EPSON’s World Wide Web site at
http://www.epson.com. EPSON’s home page links users to
What’s New, EPSON Prod ucts , EPSO N Connectio n,
Info and EPSON Contac ts. Link to the EPSON Connectio n for
the latest drivers and FAQs (Frequently Asked Qu esti ons) and
the EPSON Chat area. To get in touch with EPSON around the
world, EPSON Contacts includes Contact Information for local
EPSON subsidiaries.
SM
Corporate
EPSON Bulletin Board Service
You can call the EPSON Bulletin Board Service (BBS) at
(310) 782-4531. No membership is required. Make sure your
communication s softwa re is set to 8 data bits with 1 stop bit,
no parity bit, and a modem speed of 28.8 Kbps or less. See the
documentati on that cam e with yo ur com mun ic atio ns softw ar e
for more information.
6 Introduction
CompuServe online support
CompuServe® members can call the Epson America Forum
on CompuServe. If you are already a member, simply type
GO EPSON at the menu prompt to reach the Forum.
If you are not currently a member, you are eligible for a free
introducto ry members hip as an owner of an EPSO N produc t.
This membership entitles you to:
❑An introductory credit on CompuServe
❑Your own user ID and password
❑A complimentary subscription to Co mp uServe Magazine,
CompuServe’s monthly publication.
To take advantage of this offer, call (80 0) 848- 8199 in the United
States and Canada and ask for representative #529. In other
countries, call the following U.S. telephone number:
(614) 529-1611, or your local CompuServe access number.
Important Safety Instructions
Before using your printer, read the following safety
instructions to make sure you use the printer saf ely and
effectively.
❑Turn off and unplug the printer before cleaning. Clean with
a damp cloth only. Do not spill liquid on the printer.
❑Do not place the printer on an unstable surface or near a
radiator or heating vent.
❑Do not block or cover the openings in the printer’s cabinet
or insert objects through the slots.
❑Use only the type of power source indicated on the
printer’s label.
Introduction 7
❑Connect all equipment to properly grounded power
outlets. Avoid using outlets on the same circuit as
photocopiers or air control system s that regularly swi tch
on and off.
❑Do not let the power cord become damaged or frayed.
❑If you use an extension cord with the printer, make sure the
total ampere rating of the devices plugged into the
extension cord does not exceed the cord’s ampere rating.
Also, make sure the total of all devic es plug ged into the
wall outlet does not exceed 15 amperes .
❑Except as specif ic al ly explai ned in the User’s Guide, do not
attempt to service the printer yourself.
❑Unplug the printer and refer servicing to qualified servi ce
personnel under the following conditions:
If the power cord or plug is damaged; if liquid has entered
the printer; if the printer has been dropped or the cabinet
damaged; if the printer does not operate normally or
exhibits a distinct change in performance. Adjust only those
controls that are covered by the operating instructions.
8 Introduction
Chapter 1
Paper Handling
Choosing Paper and Other Media . . . . . . . . . . . . . . . . . 1-2
Setting the Paper Thickness and Adjustment Levers . . . . . . 1-3
Read this chapter for information about choosing the best
paper and other media for your printing needs and for
instructions on loading them.
Choosing Paper and Other Media
You can use most plain bond paper with your printer and
achieve good results. Coated papers give you better results
because they reduce the amount of ink that is absorbed.
However, if the coated paper does not absorb enough ink, the
ink can smear.
To ensure the best results, EPSON provides spec ial papers and
transparencies that are formulated for the inks used in EPSON
ink jet printers. These papers include the following:
❑EPSON special coated paper for 360 dpi. Use this paper for
best results when printing at 360 dpi.
❑EPSON special coated paper for 720 dpi. Use this paper for
best results when printing at 720 dpi. Five sample sheets
are included with the printer.
❑EPSON high-quality glossy paper. Use this paper with
720 dpi to produce camera-rea dy com posi tes. When
printing on glossy paper, use only EPSON high-qual ity
glossy paper.
❑EPSON transparency film. When printing transparencies,
use only EPSON transparencies. For best results, use
transparencies within six months of opening the package.
Do not select 720 dpi when printin g transpa ren cies .
To order EPSON papers and transparencies, contact your
dealer or call EPSON Accessories at (800) 873-7766 (U.S. only).
In Canada, call (800) BUY-EPSON for sales locations.
1-2 Paper Handling
Use the following part numbers when ordering:
PaperSizePart Number
Special coated paper for
720 dpi
Special coated paper for
360 dpi
High-quality glossy paperLetter (8.5 x 11 inches)S041072
Transparency filmLetter (8.5 x 11 inches)S041064
Letter (8.5 x 11 inches)
Legal (8.5 x 14 inches)
Letter (8.5 x 11 inches)S041060
S041062
S041048
Setting the Paper Thickness and Adjustment Levers
Before you start printing, you should check the paper thickness
and adjustment levers to make sure they are set correctly for
the type of paper or other media you are loading.
Caution:
Before you change the lever settings, make sure there is no
c
paper in the paper path and that printing is paused. To do this,
press the Pause button or turn off the printer.
Paper Thickness Lever
The paper thickness lever on the right side of the sheet feeder
has two settings: plain paper and thick paper. Set the lever to
the position that best suits the paper or other media you plan
to use, as shown in the following table and illustration.
Paper typePaper thickness lever position
Standard paperPlain paper
Transparency filmPlain paper
Envelopes or labelsThick paper
Manually fed paperThick paper
Paper Ha ndling 1-3
plain paper
setting
Thickness Adjustment Lever
You need to change the position of the thickness adju stmen t
lever when you print on thick paper, such as envelopes, or if
your documents smear, as shown in the following table.
thick paper
setting
Paper typeThickness adjustment lever position
Standard paper0
Transparency film0
Envelopes or labels+
Previously smeared documents+
1-4 Paper Handling
To access the lever, open the printer cover; the lever is in the
left back corner, as shown below.
If a document is smeared, set the thickness adjustment lever to
the + position (regardless of the paper type) and print it again.
If your document still smears, press the Alt and Load/Eject
buttons on the printer’s control panel to enable the non-smear
printing mode. See “Using the Printer’s Control Panel” in
Chapter 2 for more information.
Paper Ha ndling 1-5
Loading Plain Paper
This section explains how to load plain bond paper in the
printer. For instructions on loading coated or glossy paper,
envelopes, and transparencies, or on feeding paper one sheet at
a time, see page 1-8.
You can load up to 100 sheets of plain paper in the sheet feeder.
Be sure to load it with the printable surfac e facing up. The
printable surface is marked with an arrow on most plain paper
packaging.
Note:
You can use these instructions for printing on labels; however, be sure
to set the paper thickness lever to the thick paper posit ion and the
thickness adjustment lever to the + position. Also make s ure no labels
are curled or peeling away from the backing when you load them.
1.Slide out the output tray located at the bottom of the printer;
then pull out the extension.
1-6 Paper Handling
2.Slide the left edge guide on the sheet feeder to the left as far
as it will go.
3.Fan a stack of paper; then tap it on a flat surface to even the
edges.
4.Load the stack of paper, printab le side up, so that its righ t
edge rests agai nst the righ t si de of the sheet f eed er.
Paper Ha ndling 1-7
Do not load paper above the arrow mark inside the left edge
guide of the sheet feeder.
5.Slide the left edge guide aga inst the left edge of the paper as
shown below.
6.Change the Media Type and other printer driver settings so
they are appropriate for the paper or labels you loaded. For
instructions see Chapter 2. (For labels, select Plain paper
as your Media Type.)
Feeding Paper One Sheet at a Time
You may find instances when you prefer to feed paper into the
printer one sheet at a time (when using glossy paper, for
example). Foll ow these steps:
1.Make sure that printing is paused. To do this, press the
Pause button.
2.Remove any paper from the sheet feeder and the paper path.
1-8 Paper Handling
3.Move the paper thickness lever to the thick paper position.
4.Set the thickness adjustment lever for the type of paper you
are loading.
5.Feed the paper one sheet at a time into the sheet feeder.
Loading Special Papers and Other Media
When using spec ial coated paper, glossy paper, envelopes, and
transparencies, keep the following in mind:
❑Do not touch the printable surface of the paper; hold the
sheets by their edges. The moistu re and oil s on your hand s
can reduce print quality.
❑Use special coated paper and glossy papers within one year
of purchase. Use transparencies within six months.
❑Before printing on EPSON high-quality glossy paper, or
special coated paper for 720 or 360 dpi, make sure the color
print head unit is install ed and Color Head Unit is selected
in the driver’s Document Type dialog box. If you are
loading glossy paper, make sure to set Super - 720 dpi as
the printing mode in the driver’s Pri ntin g Mode/ Opti ons
dialog box. (See Chapter 2 for instructions on using the
driver.)
❑When printing on high-quality glossy paper or
transparencies, remove each sheet from the output tray
immediately afte r it is printed. Make sure each sheet is dry
before stacking.
❑You can print on sheets of labels in your printer; just follow
the instructions for loadi ng plain paper on page 1-6.
❑Return unused sheets and envelopes to their original package
as soon as possible aft er you finish printing. Unf avorabl e
storage conditi o ns—es pec ial ly hi gh tem peratu re, hu mid ity,
and direct sunlight—can damage the media.
Paper Ha ndling 1-9
❑Follow any other special loading procedures included in
the rest of this section.
Loading Special Papers and Transparencies
The following procedure explains how to load coated papers,
glossy paper, and transparencies. You can load up to the
followin g numb er of sheets in the sheet feeder:
❑70 sheets of special coated paper. If you load legal-size
special coated paper for 720 dpi, do not load it more than
halfway to the arrow mark on the left edge guide of the
sheet feeder.
❑30 sheets of EPSON high-quality glossy paper with a sheet
of plain paper beneath the last sheet in the stack; to avoid
printing on the plain paper, print your document one page
at a time. If you load a single sheet of glossy paper, place a
sheet of plain paper beneath it and print one page at a time.
Note:
If you load multiple sheets of glossy paper, the minimum top
margin is 1.2 inches (30 mm). To print with a smaller top
margin, load and print glossy paper one sheet at a time.
❑50 sheets of transparency film, printed one at a time, with
one sheet of plain paper beneath the last transparency in
the stack.
1-10 Paper Handling
Follow these steps to load special paper or tran sparency film:
1.Slide out the output tray located at the bottom of the printer;
then pull out the extension .
2.If you are loading transparencies, raise the transparency
guide on the output tray, as shown.
Paper Hand ling 1-11
3.Slide the left edge guide on the sheet feeder to the left as far
as it will go.
4.Fan a stack of paper or transparencies; then tap it on a flat
surface to even the edges.
5.Load the paper or transparencies with the printable surface
face up. For coated papers, the printable side is whiter than
the other side.
1-12 Paper Handling
For glossy paper and transparencies, the printable side is
face up when the cut corne r is position ed as show n in the
illustration below.
6.Change the Media Ty pe and other printer driver settings so
they are appropriate for the paper or transparency film you
loaded. (See Chapter 2 for instructions.)
Loading Envelopes
For detailed specifications on the thickness and weight of the
envelopes you can load, see A ppendi x A. Do not use envelo pes
that are curled or folded, or ones that are too thin; they may
curl during printi ng. Als o, do not choose 720 dpi res ol uti on for
envelope printing.
Paper Hand ling 1-13
Follow these steps to load envelopes:
1.Make sure you set the paper thickness and thickness
adjustment levers to the correct positions for envelope
printing, as described on page 1 -3.
2.You can load up to 10 envelopes in the sheet feeder with the
printable side facing up (forward) as shown.
Torrance, CA 90509
20010 Madrona Avenue
LJO
Torrance, CA 90509
20770 Madrona Avenue
EPSON AMERICA, INC.
3.Adjust the left edge guide so the envelopes feed straight into
the paper path.
4.Change the Media Type and other printer driver settings
so they are appropriate for the envelopes you loaded. (See
Chapter 2 for instructions.)
This chapter explains how to control the printer. It is divided
into four sections:
❑“Using the Printer Driver” describes how to use the printer
driver to control settings such as paper type, documen t
type, printing mode, and halftoning.
❑“Managing Print Jobs ” expl ai ns how you can use the
EPSON Spool Manager to monitor, cancel, or change the
order of p rint jobs.
❑“Using the Printer’s Control Panel” covers the printer
function s availa ble th rough the cont rol panel on the top
front of the printer.
❑“Using the Default Setting Mode” describes how to access
the printer’s Default setting mode. In rare cases, you may
need to specify the print direction, use a different character
table, or adjust the paper loading position. To make these
and other changes, see this section for instructions.
Using the Printer Driver
The printer driver contains settings that allow you to control
your print job. The printer comes with default values for all the
settings, as listed in the table on page 2-6. Change the printer
driver settings only if you want to use values different from the
defaul t ones .
The driver includes an Automatic setting (default) when you
set the Document Type option. This setting lets the printer
driver analyze each page of the document you will print and
then select the appropriate printing mode (resolution), color
matching, and halftoning settings automatically.
2-2 Controlling the Printer
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