Epson Stylus Color II Reference Guide

COLOR INK JET PRINTER
Reference Guide
All rights reserved. No part of this publication may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, without the prior written permission of Seiko Epson Corporation. No patent liability is assumed with respect to the use of the information contained herein. Neither is any liability assumed for damages resulting from the use of the information contained herein.
Seiko Epson Corporation shall not be liable against any damages or problems arising from the use of any options or any consumable products other than those designated as Origin al EPSON Products or EP SON App r oved Products by Seiko Epson Corporation.
EPSON, EPSON Stylus, and EPSON ESC/P are registered trademarks and EPSON ESC/P 2 is a trademark of Seiko Epson Corporation.
EPSON Connection is a service mark of Epson America, Inc. Windows printer driver copyright Software 2000 Ltd Oxford, England. Portions copyright
Seiko Epson Corporation. General Notice: Other product names used herein are for identification purposes only and
may be trademarks of their respective owners. EPSON disclaims any and all rights in those marks.
The Energy Star emblem does not represent EPA endorsement of any product or service.
Copyright © 1995 by Epson America, Inc. 10/95
Printed on recycled paper with at least 10% post-consumer content
FCC Compliance Statement
For United States Users
This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and , if not installed and used in accordance with the instructions, may cause harmful interference to radio or television reception. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause interference to radio and television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures.
Reorient or relocate the receiving antenna. Increase the separation between the equipment and receiver.Connect the equipment into an outlet on a circuit different from that to which the
receiver is co nne cted.
Consult the dealer or an experienced radio/TV technician for help.
WARNING
The connection of a non-shielded equipment interface cable to this equipment will invalidate the FCC Certification of this device and may cause interference levels which exceed the limits established by the FCC for this equipment. It is the responsibility of the user to obtain and use a shielded equipment interface cable with this device. If this equipment has more than one interface connector, do not leave cables connected to unused interfaces. Changes or modifications not expressly approved by the manufacturer could void the user’s authority to operate the equipment.
For Canadian Users
This digital apparatus does not exceed the Class B limits for radio noise emissions from digital apparatus as set out in the radio interference regulations of the Canadian Department of Communications.
Le présent appareil numérique n’émet pas de bruits radioélectriques dépassant les limites applicables aux appare ils numé riques de Classe B prescrites dans le règlement s ur le brouillage radioélectrique édicté par le Ministère des Communications du Canada.
ii

Contents

Introduction
Energy Star Compliance . . . . . . . . . . . . . . . . . . . . . . 1
Energy-saving Tips . . . . . . . . . . . . . . . . . . . . . . . 2
How to Use This Manual . . . . . . . . . . . . . . . . . . . . . . 2
Where to Get Help . . . . . . . . . . . . . . . . . . . . . . . . . 3
Electronic Support Services . . . . . . . . . . . . . . . . . . 4
Important Safety Instructions . . . . . . . . . . . . . . . . . . . 6
Chapter 1
Choosing Paper and Other Media . . . . . . . . . . . . . . . . . 1-2
Setting the Paper Thickness and Adjustment Levers . . . . . . 1-3
Setting the Paper Thickness Lever . . . . . . . . . . . . . . 1-3
Setting the Thickness Adjustment Lever . . . . . . . . . . . 1-4
Loading Plain Paper . . . . . . . . . . . . . . . . . . . . . . . . . 1-5
Loading Special Papers and Other Media . . . . . . . . . . . . 1-7
Loading Special Papers and Transparencies . . . . . . . . . 1-8
Loading Envelopes . . . . . . . . . . . . . . . . . . . . . . . 1-10
Chapter 2
Using the Printer’s Control Panel . . . . . . . . . . . . . . . . . 2-2
Lights . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-3
Buttons . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-4
Using the Default Setting Mode . . . . . . . . . . . . . . . . . . 2-7
Chapter 3
Paper Handling
Controlling the Print er
Maintenance
Cleaning the Print Heads . . . . . . . . . . . . . . . . . . . . . . 3-2
Replacing Ink Cartridges . . . . . . . . . . . . . . . . . . . . . . 3-3
Selecting the Correct Ink Cartridges . . . . . . . . . . . . . 3-4
Removing and Installing Ink Cartridges . . . . . . . . . . . 3-5
Cleaning the Printer . . . . . . . . . . . . . . . . . . . . . . . . . 3-8
Transporting the Printer . . . . . . . . . . . . . . . . . . . . . . 3-9
Calibrating the Printer When Printing from DOS . . . . . . . . 3-10
iii
Chapter 4
Print Quality Problems . . . . . . . . . . . . . . . . . . . . . . . . 4-2
Problems with Printing . . . . . . . . . . . . . . . . . . . . . . . 4-6
Paper Handling Problems . . . . . . . . . . . . . . . . . . . . . . 4-12
Paper Jam Problems . . . . . . . . . . . . . . . . . . . . . . . 4-12
Paper Feeding Problems . . . . . . . . . . . . . . . . . . . . . 4-12
Other Paper Handling Problems . . . . . . . . . . . . . . . . 4-13
Troubleshooting
Appendix A
Printing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-2
Paper . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-3
Ink Cartridges . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-5
Mechanical . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-6
Electrical . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-7
Environmental . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-7
Safety Approvals . . . . . . . . . . . . . . . . . . . . . . . . . . . A-7
Fonts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-8
Interface Specifications . . . . . . . . . . . . . . . . . . . . . . . . A-9
Parallel Interface . . . . . . . . . . . . . . . . . . . . . . . . . A-9
Serial Interface . . . . . . . . . . . . . . . . . . . . . . . . . . A-11
Initialization . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-12
Default Settings . . . . . . . . . . . . . . . . . . . . . . . . . A-13
Appendix B
Command List . . . . . . . . . . . . . . . . . . . . . . . . . . . . B-2
EPSON ESC/P 2 Commands . . . . . . . . . . . . . . . . . . B-2
IBM X24/X24E Emulation Codes . . . . . . . . . . . . . . . . B-3
Character Tables . . . . . . . . . . . . . . . . . . . . . . . . . . . B-4
International Character Sets . . . . . . . . . . . . . . . . . . . B-8
Characters Available with ESC (^ Command . . . . . . . . . B-9
Technical Specifications
Commands and Character Tables
Glossary
Index
iv

Printer Parts

control panel
output tray extension
paper thickness lever
notch
sheet feeder
paper support
printer cover
notch
output tray
serial interface connector
power switch
thickness adjustment lever
parallel interface connector
ink cartridge clamps

Introduction

This manual contains general operating and maintenance instructions for your EPSON troubleshooting guidelines and technical specifications. For instructions on setting up your printer and using the
®
Microsoft see the appropriate Setup and Software Guide.
Note:
After you install the driver, check the ReadMe icon in the EPSON group in Windows or on the Macintosh hard disk for the latest information about your printer and software.
Your printer supports a wide variety of settings that give you the flexibility to improve print quality or speed up printing. Using the printer driver software (described in the Setu p and Software Guide), you can control settings such as document type, printing mode, and halftoning to produce just the right effects in your printed documents.
Windows® or Apple® Macintosh® printe r driver,
®
Stylus® COLOR II, as well as
To make your job easy, both the Windows and Macintosh printer drivers include an option that analyzes the elements on a page to be printed and automatically adjusts the driver settin gs so your printed re sults are appropri ate fo r the image type. See the Setup and Software Guide for complete instructions on using the driver and for color print samples of the kinds of output the printer can produce.

Energy Star Compliance

As an Energy Star Partner, EPSON has determined that this product meets the Energy Star guidelines
for energy efficiency.
Introduction
1
The EPA estimates that if all desktop computers, printers, and other peripheral devices met Energy Star standards, energy cost savings would exceed $1 billion annually and carbon dioxide emissions would be reduced by 20 million tons.
All of EPSON’s ink jet printers conform to Energy Star standards.

Energy-saving Tips

Here are a few tips you can use to be even more energy-wise:
If your monitor isn’t Energy Star compliant, turn it off
when you ’re not using it.
Turn off your computer, printer, and monitor each day
when you are done using them.
Use the print preview option in your software before you
print something so you can catch errors before you commit them to paper.
If you have an electronic mail system available to you, send
E-mail rather than memos. Not only is this faster, but you’ll save paper and storage space too.

How to Use This Manual

After you have set up the printer as described in the Setup and Software Guide, refer to this manual for the following
information: Chapter 1, “P aper Handling,” explains how to select the right
paper for your print job and load special paper and other media in your printer.
Introduction
2
Chapter 2, “Controlling the Printer,” provides instructions for managing the printer’s operation through its control panel. It also explains how to access the printer’s Default setting mode.
Chapter 3, “Maintenance,” contains instructions for cleaning the print heads, replacing the ink cartridges, cleaning and transporting the printer, and calibrating the printer from DOS.
Chapter 4, “Troubleshooting,” contains troubleshooting guidelines for any print quality and printer operation problems you may have.
Append ix A, “Technical Specifications,” gives the specifications for the Stylus COLOR II printer.
Append ix B, “Commands and Character Tabl es,” lists the
EPSON ESC/P 2
and IBM® X24/X24E emulation commands supported by the printer and shows the printer’s built-in character tables.
A Glossary and Index are provided at the end of the manual.

Where to Get Help

If you purchased your printer in the United States or Canada and you need technical assistance you can call an EPSON Color Specialist at (800) 788-0343.
EPSON also provides customer support and service through a network of Authorized EPSON Customer Care Centers and provides the following services when you dial (800) 922-8911:
EPSON technical information library fax service Product literature on current and new products Assistance in locating your nearest Authorized EPSON
Reseller or Customer Care Center
Introduction
3
Technical information on the installation, configuration,
and operation of EPSON products
Customer relations.
You can purchase ink cartridges, paper, parts, printed manuals, and accessories for EPSON products from EPSON Accessories at (800) 873-7766 (U.S. sales). In Canada, call (800) BUY-EPSON for sales locations.
If you purchased your printer outside the United States or Canada, contact your EPSON dealer or the marketing location nearest you for customer support and service.
If you need help with any software program you are using, see that program’s documentation for technical support information.

Electronic Support Services

If you have a modem, the fastest way to access helpful tips, specifications, drivers, application notes, DIP switch or jumper settings, and bulletins for EPSON products is through the online services below.
Worl d Wide Web
If you are connected to the Internet and have a Web browser, you can access EPSON’s World Wide Web site at http://www.epson.com. EPSON’s home page links users to What’s New, EPSON Products, EPSON Connection, Info and EPSON Contacts. Link to the EPSON Connection for the latest drivers and FAQs (Frequently Asked Questions) and the EPSON Chat area. To get in touch with EPSON around the world, EPSON Contacts includes Contact Information for local EPSON subsidiaries.
SM
Corporate
Introduction
4
EPSON Bulletin Board Service
You can call the EPSON Bulletin Board Service (BBS) at (310) 782-4531. No membership is required. Make sure your communications software is set to 8 data bits with 1 stop bit, no parity bit, and a modem speed of 28.8 Kbps or less. See the documentation that came with your communications software for more information.
CompuServe online support
CompuServe® members can call the Epson America Forum on CompuServe. If you are already a member, simply type GO EPSON at the menu prompt to reach the Forum.
If you are not currently a member, you are eligible for a free introductory membership as an owner of an EPSON product.
This membership entitles you to:
An introductory credit on CompuServe Your own user ID and password A complimentary subscription to CompuServe Magazine,
CompuServe’s monthly publication.
To take advantage of this offer, call (800) 848-8199 in the United States and Canada and ask for representative #529. In other countries, call the following U.S. telephone number: (614) 529-1611, or your local CompuServe access number.
Introduction
5

Import ant Safety In s t ructi ons

Before using your printer, read the following safety instructions to make sure you use the printer safely and effectively.
Turn off and unplug the printer before cleaning. Clean with
a damp cloth only. Do not spill liquid on the printer.
Do not place the printer on an unstable surface or near a
radiator or heat register.
Do not block or cover the openings in the printer’s cabinet
or insert objects through the slots.
Use only the type of power source indicated on the
printer’s label.
Connect all equipment to properly grounded power
outlets. Avoid using outlets on the same circuit as photocopiers or air control systems that regularly switch on and off.
Do not let the power cord become damaged or frayed. If you use an extension cord with the printer, make sure the
total ampere rating of the devices plugged into the extension cord does not exceed the cord’s ampere rating. Also, make sure the total of all devices plugged into the wall outlet does not exceed 15 amperes.
Except as specifically explained in this Reference Guide, do
not attempt to service the printer yourself.
Unplug the printer and refer servicing to qualified service
personnel under the following conditions: If the power cord or plug is damaged; if liquid has entered
the printer; if the printer has been dropped or the cabinet damaged; if the printer does not operate normally or exhibits a distinct change in performance. Adjust only those controls that are covered by the operating instructio ns.
Introduction
6
Cha pter 1
Paper Handling
Choosing Paper and Other Media . . . . . . . . . . . . . . . . . 1-2
Setting the Paper Thickness and Adjustment Levers . . . . . . 1-3
Setting the Paper Thickness Lever . . . . . . . . . . . . . . 1-3
Setting the Thickness Adjustment Lever . . . . . . . . . . . 1-4
Loading Plain Paper . . . . . . . . . . . . . . . . . . . . . . . . 1-5
Loading Special Papers and Other Media . . . . . . . . . . . . 1-7
Loading Special Papers and Transparencies . . . . . . . . . 1-8
Loading Envelopes . . . . . . . . . . . . . . . . . . . . . . . 1-10
1
Paper Handling
1-1
Read this chapter for information about choosing the best paper or other media for your printing needs and for instructions on loading them in your printer.

Choosing Paper and Other Media

You can use most plain paper with your printer and achieve good results. Coated papers give you better results because they reduce the amount of ink that is absorbed. However, if the coated paper does not absorb enough ink, the ink can smear.
To ensure the best results, EPSON provides special papers and transparencies that are formulated for the inks used in EPSON ink jet printers. These papers include the following:
EPSON special coated paper for 360 dpi. Use this paper for
best results when printing at 360 dpi.
EPSON special coated paper for 720 dpi. Use this paper for
best results when printing at 720 dpi. Five sample sheets are included with the printer.
EPSON high-quality glossy paper. Use this paper with
720 dpi to produce camera-ready composites. When printing on glossy paper, use only EPSON high-quality glossy paper.
EPSON transparency film. When printing transparencies,
use only EPSON transparencies. For best results, use transparencies within six months of opening the package. Do not use 720 dpi when printing transparencies.
To order EPSON papers and transparencies, contact your dealer or call EPSON Accessories at (800) 873-7766 (U.S. only). In Canada, call (800) BUY-EPSON for sal es loca tions.
1-2
Paper Handling
Use the following part numbers when ordering:
Paper or other media Size Part number
Special coated paper for 720 dpi
Special coated paper for 360 dpi
High-quality glossy paper Letter (8.5 ×11 inches) S041072 Transparency film Letter (8.5 ×11 inches) S041064
Letter (8.5 × 11 inches) Legal (8.5 × 14 inches)
Letter (8.5 × 11 inches) S041060
S041062 S041048

Setting the Paper Thickness and Adjustment Levers

Before you start printing, you should check the paper thickness and adjustment levers to make sure they are set correctly for the type of paper or other media you are loading.
Caution:
c
Before you change the lever settings, make sure there is no paper in the paper path and that printing is paused. To do this, press the
Pause
button or turn off the printer.

Setting the Paper Thickness Lever

The paper thickness lever on the right side of the sheet feeder has two settings: plain paper and thick paper. Set the lever to the position that best suits the paper or other media you plan to use, as shown in the following table and illustration.
Paper type Paper thickness lever position
Stand ar d pap e r Plain paper Transparency film Plain paper Envelopes or labels Thick paper
Paper Handling
1-3

Setting the Thickness Adjustment Lever

Use the table below to set the thickness adjustment l ever for your media type.
thick paper setting
plain paper setting
Paper type Thickness adjustment lever position
Standard paper 0 Transparency film 0 Envelopes or labels + Previously smeared documents +
If a document is smeared, set the thickness adjustment lever to the + position (regardless of the paper type) and print it again.
To access the lever, open the printer cover; the lever is in the left back corner, as shown in the following illustration.
1-4
Paper Handling
thickness adjustment lever

Loading Plain Paper

The following procedure explains how to load plain bond paper. For instructions on loading coated or glossy paper, envelopes, and transparencies, see page 1-7.
You can load up to 100 sheets of plain paper. For paper specifications, see Appendix A.
Always load plain paper with the printable surface facing upward. The printable surface is marked with an arrow on most plain paper packaging.
Note:
You can use these instructions for printing on labels; however, be sure to set the paper thickness lever to the Thick paper position and the thickness adjustment lever to the + position. Also make sure no labels are curled or peeling away from the backing when you load them.
Paper Handling
1-5
1. Lower the o utput tray at the front of the printer. Then slide out the extension.
1
2
2. Slide the left edge guide on the sheet feeder to the left as far as it will go.
3. Fan a stack of paper; then tap it on a flat surface to even the
1-6
edges.
Paper Handling
4. Load the stack of paper, printable side up, so that its right edge is firmly against the right side of the sheet feeder. (Do not load pape r above the arrow printed o n the inside o f the left edge guide on the sheet feeder.) Then slide the left edge guide against the left edge of the paper.
5. Change the Media Type and other printer driver settings so they are appropriate for the paper or labels you loaded. For instructions see your select Plain paper as your Media Type.)
Setup and Software Guide
. (For labels

Loading Special Paper s and Other Media

When using special coated paper, glossy paper, transparencies, or envelopes, keep the following in mind:
Use special coated paper and glossy paper within one year
of purchase. Use transparencies within six months.
Do not touch the printable surface of the paper; hold the
sheets by their edges. The moisture and oils on your hands can reduce print quality.
Paper Handling
1-7
After printing on high-quality glossy paper or
transparencies, remove each sheet from the output tray immediately. Make sure each sheet is dry before stacking.
You can print on sheets of labels in your printer; just follow
the instructions for loading plain paper on page 1-5.
Return unused sheets and envelopes to their original package
as soon as possible after you finish printing. Unfavorable storage conditions—especially high temperature, humidity, and direct sunlight—can damage the media.
Follow any other special loading procedures included in
the rest of this section.

Loading Special Papers and Transparencies

The following procedure explains how to load coated papers, glossy paper, and transparencies. You can load up to the following number of sheets in the sheet feeder:
70 sheets of special coated paper
Note:
If you load legal-size special coated pap er for 720 dpi, do not load it more than halfway to the arrow on the left edge guide of the sheet feeder.
50 sheets of transparency film with one sheet of plain paper
beneath the last transparency in the stack
30 sheets of high-quality glossy paper with a sheet of plain
paper beneath the last sheet in the stack; to avoid printing on the plain paper, print your document one page at a time. If you load a single sheet of glossy paper, place a sheet of plain paper beneath it and print one page at a time.
1-8
Paper Handling
Note:
If you load multiple sheets of glossy paper, the minimum top margin is 1.2 inches (30 mm). To print with a smaller top margin, load and print glossy paper one sheet at a time.
Follow these steps to load special paper or transparency film:
1. Lower the output tray at the front of the printer and slide out the extension.
1
2
2. Slide the left edge guide on the sheet feeder to the left as far as it will go.
Paper Handling
1-9
3. Prepare the paper or transparency film as described on the previous page.
4. If you are loading a s tack of paper or transparencies, fan the stack and then tap it on a flat surface to even the edges.
5. Before you load paper, make sure the printable surface faces up. For coated papers, the printable side is whiter than the other side. For glossy paper and transparencies, the printable side is face up when the cut corner is positioned as shown in the illustration below.
6. Change the Media Type and other printer driver settings so they are appropriate for the paper or transparency film you loaded. (For instructions, see your

Loadin g En ve lo pe s

For detailed specifications on the thickness and weight of the envelopes you can load, see Appendix A. Do not use envelopes that are curled or folded, or ones that are too thin; they may curl during printing. Also, do not choose 720 dpi resolution for envelope printing.
1-10
Paper Handling
Setup and Software Guide
.)
Follow the se step s to load envelopes:
1. Make sure you set the paper thickness and thickness adjustment levers to the correct positions for envelope printing, as described on page 1-3.
2. You can load up to 10 envelopes in the sheet feeder with the printable side facing up as shown.
3. Adjust the left edge guide so the envelopes feed straight into the paper path.
4. Change the Media Type and other printer driver settings so they are appropriate for the envelopes you loaded. (For instructions, see your
Setup and Software Guide
.)
Paper Handling
1-11
Cha pter 2
Controlling the Printer
Using the Printer’s Control Panel . . . . . . . . . . . . . . . . . 2-2
Lights . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-3
Buttons . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-4
Using the Default Setting Mode . . . . . . . . . . . . . . . . . . 2-7
2
Controlling the Printer
2-1
This chapter explains how to control the printer using the control panel. It also describes the additional printer functions you can perform using the Default setting mode.

Using the Printer’s Control Panel

The printer’s control panel contains lights for displaying the printer status and buttons for controlling certain functions, as described in this section.
Since most printer settings can be controlled from your software, you do not often need to use the control panel. Norma lly you need to use it onl y to do the following:
Clean the black or color print heads Replace the ink cartridges Pause the printer temporarily Turn on economy or condensed mode Change the prin ter’s default setti ngs Reset the printer.
2-2
Controlling the Printer

Lights

Power
Data
Ink Out
Ink Out
On when the printer is on.
Flashes when data is being received by the printer. On when data remains in printer memory or when printing a self test or demonstration page.
O Flashes when the black ink cartridge is low on ink.
On when the black ink cartridge is empty or not installed. The printer will not work if the black ink cartridge is empty or not installed.
NNN Flashes when the color ink cartridge is low on ink.
On when the color ink cartridge is empty or not installed. The printer will not work if the color ink cartridge is not installed.
If color ink runs out while you’re printing, the printer stops. You can continue to print with the black ink cartridge by switching to monochrome printing. To do thi s, turn off the printer, turn it on again, and resend your print job.
Paper Out
Economy
Condensed
On when the printer runs out of paper. Flashes rapidly if there is a paper jam.
On when economy printing mode is selected. In economy mode the printer uses less ink by printing fewer dots per character. It also makes black printing appear gray. Use this mode for rough drafts of text only that are printed from DOS applicati ons.
On when condensed mode is selected. The printer prints selected fonts at 60% of their width so more characters fit on a page. (Software can override this setting.)
Controlling the Printer
2-3
Pause
Print Mode

Buttons

In addition to the button functions explained below, you can perform additional functions using certain button combinations and power-on sequences, as described on page 2-5.
Alt
On when printing is paused and flashes when you clean the print heads or replace ink cartridges. The
Pause
turn off the printer when the
See
light also flashes when an error occurs. Never
light is flashing.
Print Mode
Pause
in the next section.
Used alone or in combination with other buttons to reset the printer, clean the print heads, or replace the ink cartridges; see the next section for more information.
Pause
(or
Reset
)
Stops printing temporarily. Press it again to resume.
Economy/Condensed
Selects economy or condensed mode as indicated by the
Economy
button only if you print from a DOS application.
(or
Cleaning
and
O)
Condensed
lights. Use this
2-4
Controlling the Printer
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