Epson Stylus Color 850Ne User Guide

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User’s Guide

Printed on recycled paper with at least 10% post-consumer content

edge guides

paper support extension

paper support

control panel

printer cover

output tray

output tray extensions

paper thickness lever

black print head cleaning button

ink cartridge clamp

color print head cleaning button

load/eject button

power button

All rights reserved. No part of this publication may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, without the prior written permission of with this

Neither

EPSON

SEIKO EPSON CORPORATION

printer.

EPSON

is not responsible for any use of this information as applied to other printers.

nor its affiliates shall be liable to the purchaser of this product or third

. The information contained herein is designed only for use

parties for damages, losses, costs, or expenses incurred by purchaser or third parties as a result of: accident, misuse, or abuse of this product or unauthorized modifications, repairs, or alterations to this product, or (excluding the U.S.) failure to strictly comply with

SEIKO EPSON CORPORATION

or any consumable products other than those designated as Original Products by

EPSON, EPSON EPSON CORPORATION

SEIKO EPSON CORPORATION

ESC/P, and

EPSON

SEIKO EPSON CORPORATION

’s operating and maintenance instructions.

shall not be liable for any damages or problems arising from the use of any options

EPSON

Products or

EPSON

Approved

EPSON S

tylus are registered trademarks and

SoundAdvice is a service mark and

EPSON

ESC/P 2 is a trademark of

EPSON

FaxAdvice, and PhotoEnhance are

SEIKO

trademarks of Epson America, Inc.

General Notice: Other product names used herein are for identification purposes only and may be trademarks of their respective owners.

NERGY STAR

The E

EPSON

disclaims any and all rights in those marks.

emblem does not represent EPA endorsement of any product or service.

10/98

FCC Compliance Statement

For United States Users

This printer has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio or television reception. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause interference to radio and television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures.

◗ Reorient or relocate the receiving antenna. ◗ Increase the separation between the equipment and receiver. ◗ Connect the equipment into an outlet on a circuit different from that to which the receiver is connected. ◗ Consult the dealer or an experienced radio/TV technician for help.

WARNING

The connection of a non-shielded equipment interface cable to this equipment will invalidate the FCC Certification of this device and may cause interference levels which exceed the limits established by the FCC for this equipment. It is the responsibility of the user to obtain and use a shielded equipment interface cable with this device. If this equipment has more than one interface connector, do not leave cables connected to unused interfaces. Changes or modifications not expressly approved by the manufacturer could void the user’s authority to operate the equipment.

For Canadian Users

This Class B digital apparatus meets all requirements of the Canadian Interference-Causing Equipment Regulations.

Cet appareil numérique de la classe B respecte toutes les exigences du Règlement sur le materiel brouilleur du Canada.

iii

Introduction

Windows System Requirements 1 Macintosh System Requirements 2 How To Use Your Manuals 3

Warnings, Cautions, Notes, and Tips 4 Where To Get Help 5 ENERGY STAR Compliance 6 Year 2000 Ready 6 Important Safety Instructions 7

Basic Printing

Printing from Windows 1-1

Setting Printer Options from Windows Applications 1-2

Setting Default Printer Options 1-4

Checking Printer Status 1-5 Printing from a Macintosh 1-7 What To Do When the Printer Lights Flash 1-10

Contents

Printing on Special Paper

Using Special Paper and Media 2-1

Letterhead, Preprinted Forms, and Legal-size Paper 2-3 EPSON 360 dpi, High Quality, and Photo Quality

Ink Jet Paper 2-3

EPSON Photo Quality Glossy Paper, Film, and

Transparencies 2-4 Envelopes 2-5 EPSON Photo Paper 2-6 EPSON Photo Quality Ink Jet Cards 2-7 EPSON Photo Quality Self Adhesive Sheets 2-8 EPSON Iron-On Transfer Paper 2-8

Custom Printing

Using Predefined Advanced Settings 3-2 Customizing Print Quality and Special Effects 3-4 Customizing Color Settings 3-7 Using ColorSync on the Macintosh 3-9 Selecting Paper Size and Orientation Options 3-11

Selecting Paper Options in Windows 3-11 Selecting Paper Options on a Macintosh 3-15

Selecting Print Layout Options 3-20

Choosing Print Layout Options in Windows 3-20 Choosing Print Layout Options on a Macintosh 3-27

Saving Custom Settings 3-33

Redefining Custom Settings 3-34 Deleting Custom Settings 3-34

Contents

Managing Print Jobs

Managing Print Jobs in Windows 98, Windows 95,

and Windows NT 4.0 4-1 Using Status Monitor 2 4-2 Selecting the Speed & Progress Options (Windows 98 and

Windows 95) 4-9

Using the Spool Manager (Windows 98 and

Windows 95) 4-11

Additional Monitoring Options in Windows NT 4.0 4-12

Managing Print Jobs in Windows 3.1 4-13

Using the Spool Manager 4-13

Managing Print Jobs on a Macintosh 4-15

Using Monitor3 4-16 Using the Macintosh Status Monitor 4-17 Selecting Configuration Options 4-19

Maintenance and

Transportation

Replacing an Ink Cartridge 5-1

Removing an Empty Ink Cartridge 5-2 Installing the New Cartridge 5-4 Replacing an Outdated Ink Cartridge 5-5

Cleaning the Print Heads 5-6

Using the Head Cleaning Utility 5-6 Using the Control Panel 5-7 Examining the Nozzle Check Pattern 5-8

Aligning the Print Heads 5-8

Using the Print Head Alignment Utility 5-9

Using the Control Panel 5-9 Cleaning the Printer 5-10 Transporting the Printer 5-10

vii

Contents

A B

Troubleshooting

Diagnosing Problems 6-1

Checking the Control Panel Lights 6-2 Running a Self Test 6-3

Using Hex Dump Mode 6-4 Improving Print Quality 6-4 Solving Printing Problems 6-8 Solving Printer Software Problems 6-10 Fixing Paper Problems 6-13 Solving Miscellaneous Printout Problems 6-15 Uninstalling Printer Software 6-17

EPSON Accessories

Technical Specifications

Glossary

Index

viii

Introduction

Note: Your EPSON Stylus COLOR 850Ne printer is identical to the EPSON Stylus COLOR 850 except for the added network capabilities. Therefore, this guide refers to the EPSON Stylus COLOR 850 printer driver software.

Your

EPSON S

COLOR 850Ne

tylus

bundled printer/print server is the ideal shared output device for business graphics, layout proofs, digital photography, or any project created by users on your network. With resolutions up to 1440 by 720 dpi, you get amazingly realistic photographic images and vivid graphics in color, or razor-sharp black printing. All at the fastest speed of any EPSON ink jet printer.

The printer software for Microsoft Macintosh

provides advanced color management with

Windows® and

adjustable levels of brightness, contrast, saturation, and ink colors. Support for ColorSync™ 2.01 and Windows ICM ensures printouts that closely match the colors on your monitor.

Your printer offers flexible resource sharing; you can use it with multiple types of operating systems and network operating systems. With an integrated Ethernet card for complete network connectivity, setup is fast and easy.

Windows System Requirements

To use your printer and its software with a PC, your system should have:

◗

An IBM

compatible PC with at least a 386/25 MHz (for Windows 3.1) or 486/25 (for Windows 98, Windows 95 or Windows NT 4.0) or faster processor

◗

DOS, Microsoft

Windows 3.1x, Windows 95,

Windows 98, or Windows NT 4.0

◗

At least 16MB of RAM (20MB recommended)

Introduction

◗

At least 50MB of free hard disk space for storing images (100MB or more is recommended)

◗

VGA, Super VGA, or better display adapter and monitor

◗

Double-speed CD-ROM drive (quad-speed or faster recommended) for installing the printer software

◗

Network connection to Ethernet

◗

A twisted-pair (10BaseT) cable to connect the printer’s Ethernet card to your network

Macintosh System Requirements

To use your printer and its software with a Macintosh, your system should have:

◗

Any Macintosh or Power Macintosh model except the Macintosh +, Macintosh 512, Performa PowerBook® 100, and some early versions of the Macintosh, such as the II or Classic

410,

◗

System 7.1 or later (7.5 or later recommended)

◗

At least 16MB of RAM (20MB or more is recommended)

◗

At least 50MB of free hard disk space for storing images (100MB or more is recommended)

◗

13-inch RGB display or better

◗

Double-speed CD-ROM drive (quad-speed or faster recommended) for installing the printer software

◗

Network connection to Ethernet

◗

A twisted-pair (10BaseT) cable to connect the printer’s Ethernet card to your network

Introduction

How To Use Your Manuals

See the Setup Guide to set up your printer, install your software, and configure the card for the network. See the Administrator’s Guide for network, configuration, and Ethernet card information. This User’s Guide contains the following information:

Chapter 1

Macintosh.

Chapter 2

media for your print job and instructions for loading it in your printer.

Chapter 3

settings for print quality, color management, and distinctive layouts.

Chapter 4

status while you’re printing.

Chapter 5

cleaning and aligning the print heads, and cleaning and transporting the printer.

Chapter 6

solutions to network problems, see Chapter 7 in your Administrator’s Guide.)

Appendix A

printer.

covers the basics of printing with Windows or

gives guidelines for selecting the right paper or other

tells you how to print special projects with custom

explains how to manage print jobs and check printer

gives instructions for replacing ink cartridges,

provides solutions for problems you may have. (For

lists the EPSON accessories you can use with your

Appendix B

cartridges, and media.

Glossary

provides technical details on your printer, ink

and

Index

are included at the end of the book.

Introduction

Warnings, Cautions, Notes, and Tips

You’ll find this information throughout your manual:

Warnings

Cautions

equipment.

Notes

Tips

must be followed carefully to avoid bodily injury.

must be observed to avoid damage to your

contain important information about your printer.

contain additional hints for great printing.

Introduction

Where To Get Help

EPSON provides technical assistance through electronic support services and automated telephone services 24 hours a day. The following tables list the contact information:

Electronic support services

Service Access

World Wide Web From the Internet, you can reach EPSON’s Home Page at

http://www.epson.com

EPSON Internet FTP Site If you have Internet FTP capability, use your Web browser (or

other software for FTP downloading) to log onto with the user name password.

EPSON Download Service You can call the EPSON Download Service at

your communications software to 8 data bits, 1 stop bit, no parity. Modem speed can be up to 28.8 Kbps.

EPSON Forum on CompuServe

Members of CompuServe can type prompt to reach the Epson America Forum. For a free introductory CompuServe membership, call (800) 848-8199 and ask for representative #529.

anonymous

ftp.epson.com

and your e-mail address as the

(800) 442-2007

GO EPSON

at the menu

. Set

Automated telephone services

Service Access

EPSON SoundAdvice

EPSON FaxAdvice

EPSON Referral Service For the location of your nearest Authorized EPSON Reseller or

™

For pre-recorded answers to commonly asked questions about EPSON products 24 hours a day, seven days a week, call

(800) 922-8911

Access EPSON’s technical information library by calling

(800) 922-8911

this service.

Customer Care Center, call

. You must provide a return fax number to use

(800) 922-8911

Introduction

Note: If you need help using another manufacturer’s software with an EPSON product, see the documentation for that program for technical support information.

To speak to a technical support representative, dial

(310) 787-6346 (U.S.) 6 through Friday and 7 AM to 4 PM, Saturday, or (905) 709-2567 (Canada), 6 AM to 6PM, Pacific Time, Monday through Friday. Toll or long distance charges may apply.

Before you call, please have the following information ready:

◗

Product name

◗

Product serial number

◗

Computer configuration

◗

Description of the problem

You can purchase ink cartridges, paper, manuals, and accessories from EPSON Accessories at (800) 873-7766 (U.S. sales only). In Canada, please call (800) 873-7766, for dealer referral. Or visit our website at www.epsonsupplies.com (U.S. sales only).

to 8 PM Pacific Time, Monday

NERGY STAR

As an E this product meets the E efficiency.

The EPA E voluntary partnership with the computer and office equipment industry to promote the introduction of energy-efficient personal computers, monitors, printers, fax machines, and copiers in an effort to reduce air pollution caused by power generation.

NERGY STAR

Compliance

Partner, EPSON has determined that

NERGY STAR

Office Equipment program is a

guidelines for energy

Year 2000 Ready

Your EPSON Stylus COLOR 850Ne is Year 2000 Ready. However, be sure the other parts of your computer system are also ready for the year 2000.

Caution: Always turn the printer off using the button. If you’re using a power strip, do not switch it off or unplug the printer until the light is off.

power

Introduction

Important Safety Instructions

Before using your printer, read the following safety instructions to make sure you use the printer safely and effectively:

◗

Turn off and unplug the printer before cleaning. Clean with a damp cloth only. Do not spill liquid on the printer.

◗

Do not place the printer on an unstable surface or near a radiator or heating vent.

◗

Do not block or cover the openings in the printer’s cabinet or insert objects through the slots.

◗

Use only the type of power source indicated on the printer’s label.

◗

Connect all equipment to properly grounded power outlets. Avoid using outlets on the same circuit as photocopiers or air control systems that regularly switch on and off.

◗

Place the printer near a wall outlet where the plug can be easily unplugged.

Placez l’imprimante près d’une prise de contacte où la fiche peut être débranchée facilement.

◗

Do not let the power cord become damaged or frayed.

◗

If you use an extension cord with the printer, make sure the total ampere rating of the devices plugged into the extension cord does not exceed the cord’s ampere rating. Also, make sure the total ampere rating of all devices plugged into the wall outlet does not exceed the wall outlet’s ampere rating.

◗

Except as specifically explained in this User’s Guide, do not attempt to service the printer yourself.

Introduction

◗

Unplug the printer and refer servicing to qualified service personnel under the following conditions:

If the power cord or plug is damaged; if liquid has entered the printer; if the printer has been dropped or the cabinet damaged; if the printer does not operate normally or exhibits a distinct change in performance. Adjust only those controls that are covered by the operating instructions.

◗

Do not put your hand inside the printer or touch the cartridge during printing.

◗

Under normal circumstances, ink will not come out of the cartridge. If it does get on your skin, wash it off with soap and water. If it gets in your eyes, flush them immediately with water.

◗

Keep ink cartridges out of the reach of children.

◗

Do not dismantle the ink cartridges or try to refill them. This could result in damage to the print head.

◗

Once you install an ink cartridge, do not open the clamp or remove the cartridge except to replace it with a new one. The cartridge may become unusable otherwise.

◗

Install the ink cartridge immediately after you remove it from its foil package. Leaving the cartridge unpacked for a long time before use may result in reduced print quality.

◗

Do not use an ink cartridge beyond the date printed on the cartridge carton. For best results, use up the ink cartridges within six months of installing them.

◗

Do not shake an ink cartridge; this can cause leakage.

◗

Always turn the printer off using the When you press this button, the Ppower light flashes briefly then goes out. Do not unplug the printer or turn off the power to the outlet until the Ppower light is off.

◗

Before transporting the printer, make sure the print head is capped in the far right position and the ink cartridges are in place.

power button.

Note: Setup instructions for NetWare using PCONSOLE, OS/2, and UNIX are in the

Administrator’s Guide

Appendix B has DOS support information.

Basic Printing

It’s easy to print all your color and black-and-white documents with your EPSON Stylus COLOR 850Ne. First set up your printer, install the software, and configure the card on the network, following the instructions in the Setup Guide. Then read this chapter to find out about:

◗

Printing from Windows

◗

Printing from a Macintosh

◗

What to do when the printer lights flash

Printing from Windows

To print from a Windows application, you choose the File menu. You can then choose which pages to print, the number of copies, and other options from your application’s Print dialog box.

from

When you click a button in the Print dialog box, you select additional settings using your printer software, such as the media type you’ve loaded and the resolution you want to use.

The following sections tell you how to do the following:

◗

Select printer software settings and print from Windows applications

◗

Change the default printer software settings

◗

Check your printer’s status while you print

1-1

Basic Printing

Setting Printer Options from Windows Applications

This section describes the settings you’ll need to check for all your everyday printouts. See Chapter 3 for information about advanced settings for special print jobs.

1. Open your word processor or other Windows software application and open a file you want to print.

Note: You can also set printer options by clicking

Setup

in the File menu,

then clicking the

Setup, Properties Options

However, in most applications you’ll then have to select the option from the File menu to print using your changes.

For more information about printer settings, click the In Windows 98, Windows 95, and Windows NT, you can right-click any item on the screen and then click

What’s This?

button.

Help

Printer

, or

button.

2. Choose

box for your application.

3. Make sure your EPSON Stylus COLOR 850 printer is selected, and then click the

Options

from the File menu. You see the Print dialog

Printer, Setup, Properties

button. (You may have to click a sequence of

buttons in different dialog boxes.)

You see the printer settings dialog box:

Use the Quality/Speed slider to select your print resolution

Click to select Automatic mode

Click to select your media type

4. Click the option is set to

tab if necessary and make sure the Mode

Main

Automatic

. This is the easiest way to get good printing results for all kinds of documents, on all types of paper.

, or

Click for more information

1-2

Basic Printing

To print at the highest resolution (1440 dpi), you can use plain paper, Photo Paper, or one of the Photo Quality media. For the best printing at any resolution, always use EPSON media.

The Quality/Speed slider is not available for certain media types.

Note: See Chapter 3 for detailed instructions on using printer, layout, and paper settings.

5. Choose the

Media Type

you want to print on from the

following list:

◗

Plain paper

◗

360 dpi Ink Jet Paper

◗

Photo Quality Ink Jet Paper

◗

Photo Paper

◗

Photo Quality Glossy Film

◗

Ink Jet Transparencies

The type of paper or other media you choose determines the print quality (resolution) you can use. If you’re not sure which setting to select for your media, see the table on page 2-1.

6. Choose

7. Set the slider to

Color

Black

Quality

ink.

Speed

. This lets you choose between the fastest printing or highest resolution for the media you’re using.

To use the highest resolution available for plain paper (1440 dpi), access the More Settings dialog box. (Click

Advanced

8. Click the

, then click

Paper

More Settings

tab and choose your paper size, number of

copies, orientation, and printable area.

If you installed Status Monitor 2, you may want to click the Utility tab and open the Printer Status window. See Chapter 4 for information on Status Monitor 2; see Chapter 5 for instructions on using the other utilities on the Utility tab.

9. Click the

Layout

tab (not available in Windows 3.1x) and check the proportional printing, page layout, and watermark options to make sure they’re correct for your print job.

10. Click

11. In the Print dialog box, click

when you’re finished checking your settings.

. You may need to

click a sequence of these buttons on different dialog boxes.

1-3

Basic Printing

Note: Some application settings override driver settings (such as Paper Size or Orientation), so it’s a good idea to check the settings in your application before you print. See page 1-2 for instructions.

While your document is printing, a dialog box appears showing the printer status and the progress of your print job. See “Checking Printer Status” on page 1-5 for more information.

Setting Default Printer Options

When you change printer settings through your software application, the settings apply only to the application you’re using. To adjust the default settings for applications, access the settings through the Windows 98, Windows 95, or Windows NT 4.0 Printers utility or the Windows 3.1 Control Panel. (Close all your applications before you start. If you don’t, you may have to close and reopen them to use the new default settings.)

Setting Default Options in Windows 98 and Windows 95

your Windows

all

Note: You can access the default Windows NT printer software settings only if you have the appropriate network access privileges, such as Administrator or Power User.

1. Click

2. Right-click the

3. Select

, point to

Start

Properties

Settings

EPSON Stylus COLOR 850

, and select

Printers

icon.

. You see the printer software dialog box,

as shown on page 1-2.

Setting Default Options in Windows NT 4.0

1. Click

2. Double-click the

3. Open the File menu and select see the printer software dialog box, as shown on page 1-2.

Start

, point to

Settings

EPSON Stylus COLOR 850

, and select

Document Defaults

1-4

Printers

icon.

. You

Basic Printing

Setting Default Options in Windows 3.1

1. Double-click the

2. Double-click the

3. Select

EPSON Stylus COLOR 850

and click

Setup

Control Panel

Printers

. You see the printer software dialog box, as

icon in the Main group.

icon.

from the list of printers

shown on page 1-2.

Checking Printer Status

While your document is printing, your printer software reports how the job is doing. See the section for your operating system below.

Windows 98 and Windows 95

After you send a print job in Windows 98 or Windows 95, the Progress Meter dialog box appears on your screen:

Click to cancel

Click to pause

This information appears only if you installed Status Monitor 2

Click to restart

Click to view the Status Monitor 2 Printer Status window

The Progress Meter shows the progress of your print job and the status of your printer. You can use the buttons to cancel, pause, or restart your print job. If you installed Status Monitor 2, you also see information about how much ink you have left and can view the Status Monitor 2 Printer Status window. See page 4-2 for more information about Status Monitor 2.

1-5

Basic Printing

You can set up the way your printer software sends print jobs and select whether to display the Progress Meter dialog box or not; see page 4-9 for instructions.

Windows NT 4.0

If you installed Status Monitor 2, you see information about how much ink you have left and can view the Status Monitor 2 Printer Status window. See page 4-2 for more information. Windows NT 4.0 servers and workstations also include a messenger service to alert you to printer errors or let you know when a print job is finished. If you have appropriate network access privileges or you’re controlling printing from the server, you can also cancel, pause, or restart print jobs and set other options. See your Windows NT documentation for details.

Windows 3.1

After you send your print job, the EPSON Despooler dialog box appears on your screen:

Click to pause or resume printing

Click to cancel printing

Click to restart printing

This dialog box shows the progress of your print job and the status of your printer. If you run out of paper while printing, for example, the Despooler warns you. You can use the buttons to cancel, pause, or restart your print job.

1-6

Note: On the Macintosh, printer settings are saved with your document, but you can’t save them from one application to another. You’ll have to check your settings each time you open a new application. If you want to reuse settings, you can create document templates for your favorite applications.

Basic Printing

Printing from a Macintosh

When you print with a Macintosh, you need to check the printer software settings for documents in each application you use. When you choose

Page Setup

menu, you see the printer software dialog boxes that let you choose the settings that describe your print job—such as the media type you’ve loaded and the resolution you want to use.

This section describes the settings you’ll need to check for all your everyday printouts. See Chapter 3 for information about advanced settings for special print jobs.

Follow these steps to print from a Macintosh:

1. Open your word processor or other Macintosh software application and open a file you want to print.

2. Choose

Page Setup

from the File menu. You see the Page

Setup dialog box:

from the File

You can also create custom setting groups in your printer software that you can select each time you open an application. See page 3-33 for details.

3. Choose your paper size, orientation, and other options as described on page 3-15 and click

1-7

Basic Printing

Click to select Automatic mode

4. Now select You see the printer settings dialog box:

Click to select your media type

5. Choose the number of copies and indicate which pages you want to print.

6. Make sure the Mode option is set to the easiest way to get good printing results for all kinds of documents, on all types of paper.

7. Choose the following list:

from the File menu in your application.

Use the Quality/Speed slider to select your print resolution

Automatic

Media Type

you want to print on from the

. This is

For printing at the highest resolution (1440 dpi), you need to use plain paper, Photo Paper, or one of the Photo Quality media. For the best printing at any resolution, always use EPSON media.

◗

Plain Paper

◗

360 dpi Ink Jet Paper

◗

Photo Quality Ink Jet Paper

◗

Photo Paper

◗

Photo Quality Glossy Film

◗

Ink Jet Transparencies

The type of paper or other media you choose determines the print quality or resolution you can use. If you’re not sure which setting to select for your media, see the table on page 2-1.

8. Choose

Color

Black

ink.

1-8

Basic Printing

Note: The Quality/Speed slider is not available for certain media types.

For detailed instructions on using page layout options, see Chapter 3.

You may want to click the Utility button and open the Status Monitor window. See page 4-5 for more information. See Chapter 5 for instructions on using the other utilities available in the Utility dialog box.

9. Set the slider to

Quality

Speed

. This lets you choose between the fastest printing or the highest resolution for the media you’re using. To use the highest resolution available for plain paper (1440 dpi), access the More Settings dialog box; see page 3-4 for instructions.

10. Click the

Layout

button and check the proportional printing, watermark, and page layout options to make sure they’re correct for your print job. Then click

to return

to the printer settings dialog box.

11. Click

when you’re finished checking your settings.

If you chose background printing when you set up your printer, you can continue working while your document is printing. See “Using Monitor3” on page 4-16.

1-9

Basic Printing

What To Do When the Printer Lights Flash

black cleaning button

color cleaning button

The four lights on your printer’s control panel show the printer’s status and alert you to problems like paper jams.

paper out light

black ink out light color ink out light

load/eject button

power button power light

B A

P S B A

When the paper out light flashes, paper is jammed in the printer. Turn off the printer and gently pull out all jammed paper. Then press the E load/eject button. See page 6-14 for more information.

When the paper out light comes on, your paper ran out or is incorrectly loaded. Load paper in the feeder and then press the E load/eject button.

When an ink out light flashes, your ink supply is low. Make sure you have a replacement cartridge.

When an ink out light comes on, you need to replace the ink cartridge. See Chapter 5 for instructions.

When the power light flashes, the printer is receiving a print job or performing a maintenance operation.

When two or more lights flash, your printer may have a problem. See page 6-9 for more information.

1-10

Printing on

Note: Be careful when printing on special paper over the network. If anyone else sends a job to the printer, your paper may be wasted. Or, with smaller paper, ink may spray inside the printer.

Special Pape

Your EPSON Stylus about any kind of paper you want to use. You can get great results printing on various sizes of plain paper, letterhead, and envelopes, but you’ll get even better results with specially coated ink jet paper.

For the best output, use EPSON’s photo-quality media: ink jet paper, glossy paper, glossy film, index cards, and photo paper. For special projects, you can use a variety of EPSON media designed for ink jet printers, ranging from transparencies to iron-on transfer paper.

Using Special Paper and Media

COLOR

850Ne lets you print on just

When you print on special media, you need to be careful about choosing the correct Media Type and Paper Size settings in your printer software. The table below lists the available EPSON media and the corresponding each one in your printer software.

EPSON ink jet media and their settings

Media name Size Part number Media Type setting

EPSON 360 dpi Ink Jet Paper Letter

EPSON Iron-on Cool Peel Transfer Paper

EPSON Special Coated Paper for 360 dpi Printing

Letter S041153/S041155

Letter S041060

S041060 S041059

Media Type

360 dpi Ink Jet Paper

setting for

2-1

Printing on Special Paper

EPSON ink jet media and their settings

Media name Size Part number Media Type setting

EPSON High Quality Ink Jet Paper

EPSON Photo Quality Ink Jet Paper

EPSON Special Coated Paper for 720 dpi Printing

EPSON Photo Quality Ink Jet Cards

EPSON 720 dpi Index Cards 4.1 EPSON Photo Quality Self

Adhesive Sheets EPSON Photo Quality Glossy

Paper EPSON Photo Paper 4

EPSON Photo Quality Glossy Film

EPSON High Quality Glossy Paper

EPSON Photo Sticker Kit (CD-ROM and paper) EPSON Photo Stickers (refill)

EPSON Ink Jet Transparencies Letter

EPSON Iron-On Transfer Paper Letter SE41001/SE41002

Letter A4

Letter A4 Legal

Letter S041062

4.1

5.8 (A6)

5.8 (A6) S041054

A4 S041106

Letter A4

6 Letter A4 Panoramic

Letter A4

4.1

5.8 (A6)

Letter S041072

5.8 (A6)

4.1

5.8 (A6)

S041111 S041117

S041062 S041061 S041067

S041054 S041122

S041124 S041126

S041134 S041141 S041140 S041145

S041072 S041071 S041107

S041144-KIT

S041144 S041064

S041063

Photo Quality Ink Jet Paper

Photo Paper

Photo Quality Glossy Film

Ink Jet Transparencies

To order EPSON papers and other media, contact your dealer or call EPSON Accessories at In Canada, call

(800) 873-7766

for dealer referral. Or visit our

website at www.epsonsupplies.com (U.S. sales only)

(U.S. sales only)

2-2

Note: When you load paper, make sure the printable side is facing up. Some special media have a cut corner that you need to position in the upper right of the paper support. Also follow any instructions in the package. Always handle sheets by the edges, and don’t touch the printable surface.

Printing on Special Paper

The type of paper or other media you use is one of the most important factors in determining the quality of your printed output. The following tips will help you get the best results on any type of paper or other media.

Letterhead, Preprinted Forms, and Legal-size Paper

Load the top edge first. When you load long paper, pull up the paper support extension and both output tray extensions.

paper support extension

output tray extensions

Caution: Don’t use the cleaning sheets that may be included with your special media; they may jam inside the printer.

EPSON

360 dpi, High Quality, and Photo

Quality Ink Jet Paper

You can load paper up to the arrow mark on the left edge guide. If you use legal-size ink jet paper, don’t load it more than half way to the arrow mark.

2-3

Printing on Special Paper

Note: Use ink jet papers within one year of purchase. Use glossy media and transparencies within six months. Return unused sheets and envelopes to their original package as soon as possible. See Appendix B for more storage information.

EPSON

Photo Quality Glossy Paper, Film,

and Transparencies

Before you load glossy film or transparencies, put a support sheet (packed with the media) or a plain paper sheet beneath the stack. (Don’t use a support sheet with Photo Quality Glossy Paper.) You can load up to 20 sheets of glossy paper, up to 30 sheets of glossy film, or up to 10 transparencies.

However, you may get better results by loading one sheet at a time. With multiple sheets loaded, the minimum top margin you can use is 1.2 inches (30 mm). If you want to use a smaller top margin, load and print one sheet at a time.

Remove each sheet from the output tray immediately after it’s printed. Make sure each sheet is dry before stacking. If your media package included protective sheets, cover the printed side of your media with these sheets before stacking.

To print on transparencies, remove the paper support and reposition it in the slots at the back of the paper support holder:

2-4

Note: Load the envelopes flap edge first and printable side up. Also select the correct envelope size for the Paper Size setting in the printer software.

Printing on Special Paper

Envelopes

You can load up to 10 envelopes as shown below:

If ink smears when you print on envelopes or other thick media, set the paper thickness lever to the + position. Open the printer cover and position the lever as shown below. (Make sure you return the lever to the 0 position before you print on other media.)

Set the thickness lever to + if ink smears when you print on thick media

2-5

Printing on Special Paper

Note: To keep your printouts looking their best, store them in a resealable plastic bag or other airtight covering and protect them from heat, humidity, and direct sunlight.

Be sure to support your Panoramic Photo Paper as it ejects from the printer so it doesn’t fall onto the floor.

EPSON

Photo Paper

You can use EPSON Photo Paper to print photographs that look almost as good as the ones you get from film processing. 4×6-inch Photo Paper is perforated around the edges, so you can trim your printouts and “bleed” the photo—extend it to the edge of the paper—on all sides.

You can load up to 20 sheets of 4

6-inch, Letter-size, or

A4-size Photo Paper or 1 sheet of Panoramic paper at a time. Make sure you place a support sheet beneath the paper if it is included in the paper package.

Keep the following in mind when using EPSON Photo Paper:

◗

Load the paper with the whiter side facing up.

◗

If you’re loading Panoramic Photo Paper, pull up the paper support extension as shown on page 2-3. Then load the Panoramic paper and hold up its top edge while you press

load/eject button to feed it into the printer.

the

◗

If you’re loading 4 × 6-inch Photo Paper, position the perforated margins as shown:

2-6

Printing on Special Paper

You can use 4 × 6-inch EPSON Photo Paper like a postcard. Simply print your image on the glossy side of the paper using Photo Paper as the Media Type setting and let your image dry. Then print your message on the uncoated side of the paper using 360 dpi Ink Jet Paper as the Media Type setting.

◗

When you create an image for printing on 4

6-inch Photo

Paper in your application software, size it to 4.25 × 6.25 inches. For other sizes of Photo Paper, see Appendix B for the maximum printable area specifications.

0.67 in

trim size

0.24 in

0.12 in

◗

Choose these printer software settings for your size of

0.24 in

printed image size

Photo Paper:

◗ ◗

Choose

For 4

Paper 4

Photo Paper

6-inch Photo Paper, select

as the Paper Size setting and

× 6 in

as the Media Type setting.

EPSON Photo

Maximum

as the Printable Area setting. After you print, fold the paper back and forth along the perforations and carefully tear the margins off.

◗

For Letter- or A4-size Photo Paper, select

Letter

as your Paper Size setting.

or A4

◗

For Panoramic Photo Paper, choose

210

EPSON

× 594 mm

as the Paper Size setting.

Photo Quality Ink Jet Cards

Panoramic

You can load up to 30 cards at a time. Always place the included support sheet under the cards. When you’re ready to print, use your software to set the

Paper Size

option for the size card you’re using. Make sure you set the paper thickness lever to the + position as shown on page 2-5.

2-7

Printing on Special Paper

For iron-on transfers, make sure you reverse your image before you print it, especially if it includes text. Then the text will read correctly when it’s transferred. You can use the

Horizontal

printer software. See page 3-6 for more information.

Flip

option in your

EPSON

Photo Quality Self Adhesive Sheets

Use these sheets to print labels or stickers. You can load one sheet at a time. Make sure your adhesive sheets are fully adhered to their backing sheet before you load them.

EPSON

Iron-On Transfer Paper

You can print photos, company logos, or anything else you want on this paper, and then transfer your images to T-shirts or other cloth items. Load one sheet of transfer paper at a time. After you print, follow the instructions that came with the paper to iron the image onto the shirt or other item.

Be sure to select

Ink Jet Transparencies

as the

Media Type

setting for the best results.

2-8

Custom Printing

When your presentation graphics, photographs, or other projects have special printing requirements, you can use the custom settings in your EPSON Stylus COLOR 850 software. You can choose predefined settings or adjust individual options like brightness, contrast, saturation, and halftoning. For professional-quality color accuracy, you can use Image Color Matching (ICM) under Windows 98 and Windows 95 or ColorSync on the Macintosh.

If you’re using Windows 98, Windows 95, Windows NT, or a Macintosh, your printer software’s print layout options let you print almost any size image on your printer, proof multiple pages on one sheet of paper, and add watermarks.

This chapter includes the following information:

◗

Using predefined advanced settings

◗

Customizing print quality and special effects

◗

Customizing color settings

◗

Using ColorSync on the Macintosh

◗

Selecting paper size and orientation options

◗

Selecting print layout, page frame, and watermark options

◗

Saving custom settings

3-1

Custom Printing

Using Predefined Advanced Settings

Predefined settings provide an easy way to fine-tune your printer’s operation for special image types. Follow these steps to print with predefined settings:

1. Create your image or document in your application.

2. Access the printer settings dialog box: choose your application’s File menu. (You may need to choose

Page Setup

For Windows, click the

Options

page 1-2 [Windows] or page 1-7 [Macintosh].)

You see one of the following dialog boxes:

Click Advanced, then click here to see a list of project types

from

for Macintosh.)

Printer, Setup, Properties

button. (For more detailed instructions, see

Click Advanced, then click here to see a list of project types

Macintosh

, or

Windows

3. Choose

4. Click

Color

Advanced

list of project types.

3-2

Black

, and then

ink.

Custom Settings

. You see the

Custom Printing

5. Choose the right setting following these guidelines:

◗

Photo

For printing scanned photographs. Increases contrast in the image.

Note: Always choose your Ink setting before you select a project from the Custom Settings list.

Selecting PhotoEnhance or PhotoEnhance2, ICM, or ColorSync automatically sets the Ink option to Color.

Printing with PhotoEnhance or PhotoEnhance2 may take longer, depending on your computer system and image.

Photo, PhotoEnhance, and PhotoEnhance2 have similar effects. However, PhotoEnhance and PhotoEnhance2 intelligently analyze your image data and their effect varies widely depending on your image. The Photo setting consistently increases the contrast. You may want to experiment to choose the best setting for your image.

◗

Text/Graph

For printing graphics-intensive documents like presentation pages with charts and graphs. Intensifies colors and lightens the midtones and highlights.

◗

PhotoEnhance2 PhotoEnhance

(Windows 3.1 only) For video camera, digital camera, or scanner images. Produces sharper images and more vivid colors by automatically adjusting the contrast, saturation, and brightness. Corrects for overall under- and over-exposure of the original image.

◗

Economy

For rough drafts of text only, on plain paper. Saves ink.

◗

(Windows 98/Windows 95 only)

ICM

Automatically adjusts printout colors to match the colors on your screen. Not available when printing on plain paper or Ink Jet Transparencies.

◗

ColorSync

(Macintosh only) Automatically adjusts printout colors to match the colors on your screen. Not available when printing on plain paper or Ink Jet Transparencies. For more information, see page 3-9.

6. Choose the

Media Type

you want to print on. (If you’re

not sure which setting to select, see the table on page 2-1.)

7. In Windows, click the

Paper

and

Layout

(not available on Windows 3.1) tabs to check or change any necessary settings, as described on page 3-11 and page 3-15.

On a Macintosh, check or change any necessary settings on the Page Setup and the Layout dialog boxes as described on page 3-15 and page 3-27.

3-3

Custom Printing

After you customize your print settings for a special project, you can save them as a group. Then you can reuse them whenever you print a similar project. See page 3-33 for instructions.

8. When you’re finished, click

(Macintosh) or OK

(Windows). If you’re using Windows, click any other buttons that your application uses for printing.

Customizing Print Quality and Special Effects

If you need the maximum control over your project, or you want to experiment with special effects, you can adjust individual settings in your printer software. Follow these steps:

1. Create your document, image, or project in your application software.

2. Access the printer settings dialog box: choose your application’s File menu. (You may need to choose

Page Setup

For Windows, click the

Options

for Macintosh.)

Printer, Setup, Properties

button. (For more detailed instructions, see

page 1-2 [Windows] or page 1-7 [Macintosh].)

from

, or

3. Click

Click here to change your Print Quality (resolution)

Some of these options are automatically set or disabled by other settings you choose

Advanced,

and then click

the More Settings dialog box:

Macintosh

3-4

More Settings

. You see

Click here to change your Print Quality (resolution)

Some of these options are automatically set or disabled by other settings you choose

Custom Printing

Windows

Note:

Print Quality

The automatically depending on the current Media Type. If you choose a Print Quality setting that is not appropriate for your media, the driver changes the Media Type setting. Be sure to check both of these settings.

is selected

4. Choose one of the following

◗

Economy

Print Quality

For low-resolution rough drafts on plain paper. Saves ink.

◗

Normal - 360 dpi

For most documents on plain paper, transparencies, or 360 dpi Ink Jet paper.

◗

Fine - 720 dpi

For high-resolution output on plain paper, Photo Paper, or Photo Quality media.

◗

SuperFine - 1440 dpi

For the highest-resolution output on plain paper, Photo Paper, or Photo Quality media.

5. Choose the

Media Type

and

settings you want to use,

Ink

following the guidelines in Chapters 1 and 2.

options

3-5

Custom Printing

Note: In Automatic mode, the Halftoning setting is selected based on the data in your print job. In Advanced mode, Halftoning is preselected for each project type setting. No Halftoning is available only when you select Black as the Ink setting.

Some of the print options at the bottom left of the More Settings window are automatically selected or disabled by the Print Quality (resolution) you choose.

6. Choose one of the following

◗

No Halftoning

Halftoning

options:

For printing black text only.

◗

Error Diffusion

For printing photographic or video/digital camera images. Blends each color dot with the dots around it.

◗

Fine Dithering, Coarse Dithering

For printing graphs or other images that require precise, solid areas of bright colors. Use images with more shading and less detail. Use images with more detail and less shading.

7. Choose any of the following print options.

◗

MicroWeave

For improved print quality. Prints graphic data in finer increments to eliminate unwanted banding effects (light horizontal lines). Always use for color printing.

◗

Super MicroWeave

Increases the printing with paper or using

MicroWeave

Fine - 720 dpi

SuperFine - 1440 dpi

function when you’re

Print Quality on plain

paper or one of the photo quality media.

Coarse

for

Fine

with photo

for

If vertical lines in your printout are misaligned when you use the

Speed

setting, you may need to align the print heads. See Chapter 5 for instructions.

High

◗

High Speed

For fast, bidirectional printing at lower quality.

◗

Flip Horizontal

Prints a mirror image of your document. Use for printing with iron-on transfer paper so your ironed-on printout will read correctly.

◗

Finest Detail

For printing text, graphics, and line art with very sharp edges. Slows print speed and increases your system memory requirements.

8. Click

if you’re ready to return to the printer settings

dialog box, or see the next section if you want to adjust your printer’s color settings.

3-6

Custom Printing

Customizing Color Settings

Choose from several color adjustment modes or manually adjust brightness, contrast, saturation, and CMY color values. Or, to correct digital images, you can use PhotoEnhance2 (PhotoEnhance on Windows 3.1). To achieve the maximum color accuracy, you can use Image Color Matching (ICM; Windows 98/Windows 95) or ColorSync (Macintosh).

Follow these steps to customize your color settings:

1. Create your document, image, or project in your application software.

2. Choose need to choose

For Windows, click the

Options

page 1-2 [Windows] or page 1-7 [Macintosh].)

3. Click the More Settings dialog box. The color settings appear on the right side of the dialog box, as shown:

Click to set a Color Adjustment Mode

from your application’s File menu. (You may

Page Setup

for Macintosh.)

Printer, Setup, Properties

button. (For more detailed instructions, see

Advanced,

Drag sliders to set values between

-25% and +25%

and then click

Click to set a Color Adjustment Mode

More Settings

, or

. You see

Windows

Macintosh

3-7

Custom Printing

4. Choose one of the following

Color Adjustment Modes

(You don’t need to select any of these options if you’ll be using ICM [Windows 98/Windows 95] or ColorSync [Macintosh] as described in step 4.)

◗

Automatic

Analyzes the color information in your project and optimizes color correction accordingly.

◗

Photo-realistic

For printing color photographs.

◗

Vivid

For printing graphics-intensive documents like presentation pages with charts and graphs. Intensifies colors and lightens the midtones and highlights.

◗

No Color Adjustment

Disables the color adjustment features of the printer software so you can use a stand-alone color management utility.

5. If you want to specify individual color correction values, use the sliders to increase (drag right) or decrease (drag left) the settings listed below. (If you use one of the options described in step 4, you won’t be able to specify individual color correction values.)

◗

Brightness

Makes your image lighter or darker.

◗

Contrast

Increases or decreases the difference between the bright or dark parts of an image.

◗

Saturation

Makes colors more vivid or less vivid.

◗

Cyan, Magenta, Yellow

Increases or decreases the amount of the three ink colors that combine to make a full-color picture. Use these sliders to fine-tune the color balance in your printout.

3-8

Custom Printing

6. For even more fine-tuning, choose one of these color correction methods:

Note: When you choose PhotoEnhance, PhotoEnhance2, ICM, ColorSync, or No Color Adjustment all the other color options are preset.

◗

PhotoEnhance2 PhotoEnhance

(Windows 3.1 only) Produces sharper images and more vivid colors by automatically adjusting the contrast, saturation, and brightness. Corrects for overall under- and over-exposure of the original image.

◗

(Windows 98/Windows 95 only)

ICM

Automatically adjusts printout colors to match colors on the screen.

◗

ColorSync

(Macintosh only) Automatically adjusts printout colors to match colors on the screen. See the next section for more information.

7. Click

to return to the printer settings dialog box.

Using ColorSync on the Macintosh

Every device you use for producing or viewing colors—your monitor, scanner, and printer—employs a different color technology. That’s why it’s difficult to get printed colors to match the colors displayed on your monitor or other device. The Macintosh ColorSync system helps you control all your devices so their colors match your printer’s as closely as possible.

ColorSync uses profile information from each device— including your EPSON Stylus COLOR 850Ne printer—to achieve accurate color matching. First you have to make sure your monitor’s profile is set. Then you can use your printer software to specify the exact method of color matching you want to use.

3-9

Custom Printing

Follow these steps to set your monitor’s ColorSync profile and use your printer software’s ColorSync features:

1. Open the

Panels

2. Click the

ColorSync System Profile

on the Apple menu.

Set Profile

button.

3. Select your monitor from the list, and then click

4. Close the

ColorSync System Profile

under

Control

Select

5. Access the More Settings dialog box as described on page 3-4.

6. Click

7. For

ColorSync.

, choose

Profile

EPSON Standard

. This is the

ColorSync profile created especially for your printer.

choose any other printer profile you may have on your system.

8. Choose one of the following options for

◗

Perceptual

Rendering Intent

For printing scanned photographs.

◗

Saturation

For printing graphics-intensive documents like presentation pages with charts and graphs.

Don’t

◗

9. Click

Colorimetric

For matching colors on your screen as exactly as possible. Reproduces colors the way your eye distinguishes them.

to return to the printer settings dialog box.

3-10

Custom Printing

Selecting Paper Size and Orientation Options

Your printer can print on paper up to 9.5 inches wide and up to 44 inches long in either portrait or landscape orientation. For multiple page documents or multiple copies of documents, you can print the pages collated and in reverse order. You can even rotate the printed image by 180 degrees to make it closer to the bottom of the paper (not available with Windows 3.1).

Selecting Paper Options in Windows

Follow these steps to select paper options on the Paper tab:

1. Create your document, image, or project in your application software.

Printer graphic reflects changes to Orientation and Printable Area settings

2. Choose need to choose

For Windows, click the

Options

from your application’s File menu. (You may

Page Setup

for Macintosh.)

Printer, Setup, Properties

button. (For more detailed instructions, see

page 1-2 [Windows] or page 1-7 [Macintosh].)

3. Click the

tab. You see the Paper dialog box:

Paper

, or

Click to select your Paper Size

Page graphics change to show Collate and Reverse Order settings

Rotate by 180° is not available with Windows 3.1

3-11

Custom Printing

Note: If the Proportional Printing setting is set to Normal and you select one of the paper sizes to the right that is marked with an asterisk (*), you see a dialog box asking you to select a paper size that fits your printer. See page 3-20 for more information.

4. Click the

Paper Size

drop-down list to select the size of

paper you loaded in the printer.

The sizes marked with an asterisk (*) are not available with Windows 3.1. These sizes are larger than you can load in your printer and can be used only with the

Printing A4 210 × 297 mm

B5 182 A5 148 Letter 8 1/2 Legal 8 1/2 Executive 7 1/4 Half Letter 5 1/2 A6 Index card 105 Index card 5 Index card 8 Envelope #10 4 1/8 Envelope DL 110 Envelope C6 114 Photo Paper 4 Panoramic 210 B4 257 B3 364 × 514 mm Ledger 11 × 17 in A3 297 × 420 mm Super A3/B 329 × 483 mm A2 420 × 594 mm US C 17 × 22 in User Defined

setting on the Layout tab; see page 3-20.

× 257 mm

× 210 mm

× 11 in

× 14 in

× 10 1/2 in

× 8 1/2 in

× 148 mm × 8 in × 10 in

× 9 1/2 in

× 220 mm

× 162 mm

× 6 in

× 594 mm

× 364 mm

* *

(See page 3-14 for instructions.)

Proportional

5. If you did not or cannot select the number of copies you want to print in your application program’s Print dialog box, choose the number (from 1 to 99) in the

Copies

box.

Don’t select the number of copies here and in your application’s Print dialog box; you’ll get twice the number of copies you want.

3-12

Note: The Rotate by 180 lets you print the lower portion of a document first, with a bottom margin as small as 0.12 inch (3 mm) and a top margin as small as

0.55 inch (14 mm). This option is not available with Windows 3.1.

setting

Custom Printing

6. If you’re printing multiple copies of a multi-page document and you want the copies printed in sets, click the

Collate

checkbox. The page graphics change to show collated documents.

7. If you’re printing a multi-page document and want the last page printed first so the pages come out without needing to be reordered, click the

Reverse Order

checkbox. The page

graphics change to show later pages printing first.

8. Select the direction of printing on the page using the

Orientation

options. To print your document oriented as shown in one of the following printer graphics, select the options listed below it.

Portrait orientation Landscape orientation

Portrait orientation Rotate by 180

Landscape orientation Rotate by 180

9. To use the maximum printable area of your selected paper size, set the Printable Area option to your document on the page, select

Maximum

Centered

. To center

10. Click a tab for the settings you want to check or change next, or click

to print your document.

3-13

Custom Printing

Creating User Defined Paper Sizes

You can create up to 10 custom paper sizes (only one in Windows 3.1) and add them to the

User Defined

option. This is useful if you’re printing a custom

Paper Size

size document, such as a banner. You can select any width from

3.94 to 9.5 inches, and any height (length) from 3.94 to 44 inches.

list using the

Note: In Windows 98, Windows 95, and Windows NT, the Paper Width and Paper Height units are in hundredth of an inch (or centimeter) increments. For example, 850 equals 8.50 inches.

Windows 95/Windows NT

Follow these steps to create a custom paper size with the

Defined

option:

User

1. Follow the steps on page 3-11 to access the printer software and select the

2. Click the

Paper Size

Paper

tab.

list and scroll to the bottom of it

using the arrows or scroll bar.

3. Click the

User Defined

option. You see one of the

following dialog boxes:

Windows 3.1

Windows 98, Windows 95, or Windows NT

Type a name (up to 24 characters) for your custom paper size in the

Width

Paper Size Name

and

Paper Height

instead of inches, click the finished, click

Paper Size

list in the dialog box. Add more sizes if you

. The paper size name appears in the

Save

field. Then select a

for the paper. To use centimeters

0.01cm

option. When you’re

want, and click OK when you’re done.

3-14

Paper

Windows 3.1

You can create only one width in the

Paper Height

Paper Width

field. Then click OK.

Custom Printing

User Defined

paper size. Type the

field and the length in the

5. You see the defined is added to the

tab again. The paper size name you

Paper

Paper Size

list and selected as the

current setting. (In Windows 3.1, the setting is named

User Defined

6. To change or delete a custom paper size:

Windows 98, Windows 95, or Windows NT

Click

User Defined

in the Paper Size list. Then, on the User Defined Paper Size dialog box, select the custom paper name in the Paper Size list and click change

Paper Width, Paper Height

, and/or

Delete

Unit

settings

as necessary. Click OK when you’re done.

Windows 3.1

You can change the custom paper size, but cannot delete it. Click

User Defined

User Defined Paper Size dialog box, change and

Paper Height

in the Paper Size list. Then, on the

Paper Width

settings as necessary. Click OK when

you’re done.

Selecting Paper Options on a Macintosh

The

Paper Size

and

Orientation

options for your printer software are on the Page Setup dialog box. The options for collating and reversing the page order are on the Layout dialog box. Follow the steps in these sections for selecting the paper options:

◗

Choosing paper size and orientation options

◗

Selecting print order options

3-15

Custom Printing

Choosing Paper Size and Orientation Options

Follow these steps to select the options:

1. Create your image or document in your application.

2. Open the File menu and select

Printer graphic reflects changes to Orientation and Printable Area settings

3. Click the

Page Setup dialog box:

Paper Size

pop-up list to select the size of paper

you loaded in the printer.

Paper Size

Page Setup

and

Orientation

. You see the

Click to select your Paper Size

Click to select your Orientation options

A4 Envelope C6 B5 Envelope DL A5 A6 Index card Letter Index card 5 Legal Index card 8 Executive EPSON Photo Paper 4 Half Letter Panoramic 210

×8in ×10in

×6in

×594mm

Envelope #10

If you don’t see the exact size you need in the list, you can create a custom paper size; see page 3-18 for instructions.

3-16

Note: The Rotate by 180 lets you print the lower portion of a document first, with a bottom margin as small as 0.12 inch (3 mm) and a top margin as small as

0.55 inch (14 mm).

setting

Custom Printing

4. Select the direction of printing on the page using the

Orientation

options. To print your document oriented as shown in one of the following printer graphics, select the options listed below it.

Portrait orientation Landscape orientation

Portrait orientation Rotate by 180

Landscape orientation Rotate by 180

5. To use the maximum printable area of your selected paper size, set the Printable Area option to your document on the page, select

Maximum

Centered

. To center

6. If you want to collate multiple copies of a multi-page document or you want to reverse the order in which pages are printed, click

. Then see page 3-19 for instructions.

If you’ve finished selecting page size and orientation options, click select

to close the Page Setup dialog box. Then

from the File menu to select any other printer

settings you may need and print your document.

3-17

Custom Printing

Creating custom paper sizes

You can create up to 8 custom paper sizes and add them to the

Paper Size

document, such as a banner. You can select any width from

3.94 to 9.5 inches, and any height (length) from 3.94 to 44 inches.

Follow these steps to create a custom paper size:

1. Follow the steps on page 3-16 to access the Page Setup dialog box.

list. This is useful if you’re printing a custom size

2. Click the

Customize

button. You see the following dialog

box:

3. Click the

Inches

and cm radio buttons appear on the screen.

New

button.

Width

and

Height

fields and

4. Type the width and length of your custom paper in the

Width

and

Height

fields. If you need to change from

inches to centimeters, click the correct radio button.

5. Type a name for your custom paper size in the

field, then click OK. The name is added to the

Size

list and selected as the current setting in the Page

Size

New Paper

Paper

Setup dialog box.

6. To delete a custom paper size, click the

Customize

Then click the name of the custom paper size, and click

Delete

. Click OK to return to the Page Setup dialog box.

3-18

button.

Selecting Print Order Options

Custom Printing

Note: For information on the other settings on the Layout dialog box, see page 3-27.

Follow these steps to use the

Collate

and

Reverse Order

options:

1. Open your application’s File menu and select

2. Click the

Print Order options

Layout

button. You see the Layout dialog box:

3. If you’re printing multiple copies of a multi-page document and you want the copies printed in sets, click the

Collate

checkbox. The page graphics change to show collated documents.

4. If you’re printing a multi-page document and want the last page printed first so the pages come out without needing to be reordered, click the

Reverse Order

checkbox. The page

graphics change to show later pages printing first.

5. Click

to close the Layout dialog box.

3-19

Custom Printing

Note: Layout options are available only when you’re using Windows 98, Windows 95, Windows NT, or a Macintosh.

Selecting Print Layout Options

Your printer software’s print layout options let you reduce or enlarge almost any size document to print on your printer. You can also select options to proof multiple pages on one sheet of paper, add page frames, and add a predefined or custom watermark.

For Windows 98, Windows 95, and Windows NT instructions, see the next section. For Macintosh instructions, see page 3-27.

Choosing Print Layout Options in Windows

Follow the steps in these sections to use options in the Layout dialog box:

◗

Using proportional printing

◗

Using multiple print layouts and page frames

◗

Adding a watermark

Using Proportional Printing

When you want to make the printed size of a document different from its actual size, you can use your printer software’s proportional printing features to reduce or enlarge it. You can proportion the document to fit in the maximum, centered area on a selected paper size. You can also choose to reduce or enlarge it to a selected percentage.

Follow these steps to use proportional printing:

1. Follow the steps on page 3-11 to access the printer software and select the

2. Click the document you want to print.

Paper Size

3-20

Paper

tab.

list and select the actual size of the

Custom Printing

For example, if your document size is 11 × 17 inches, select

Ledger 11 × 17 in

printer, so you’ll need to proportion it to fit on a paper size (by

. This paper size is too large to fit in your

reducing

the document size). If your

smaller

document size is 5 × 8 inches, but you want it to fit in the maximum area on Letter-size paper, you’ll need to proportion it to fit on a

paper size (by

larger

enlarging

the

document size).

3. If the

Paper Size

within

but you want to

the maximum paper size that can fit on your printer,

setting you selected for your document is

enlarge or reduce

the image, you need to

select proportional printing manually. Go to step 5.

4. If the

Paper Size

setting you selected is

larger

than the maximum size that can be printed on your printer, you see the following dialog box:

In the

Output Paper

loaded in the printer and click

list, select the actual size of the paper

. This automatically

turns on proportional printing and sets the correct reduction percentage so the document fits into the maximum, centered printable area on the output paper you select.

3-21

Custom Printing

The selected

Output Paper

Paper Size

settings now appear on the printer graphic.

, reduction percentage, and

If you want to adjust the proportions or sizes, go to step 5. If you’re ready to print, go to step 7.

Paper Size setting

reduction percentage

Output Paper setting

5. Click the

Layout

tab. You see the Layout dialog box:

3-22

Proportional Printing options

Windows 98 and Windows 95

Custom Printing

6. Select one of the following proportional printing options:

Note: If you previously selected a Paper Size setting that is larger than the maximum paper size for your printer and then choose Normal, the printer software changes the Paper Size to Letter 8 1/2 × 11 inches.

◗ ◗

Select

Normal

Fit to Page

to set the print proportion to 100%.

to automatically reduce or enlarge the document to fit on the paper size loaded in the printer. The

option becomes active; select the size of paper

Page

Paper Size

option beneath the

loaded in the printer.

Select Fit to Page, then select the size of paper loaded in the printer here

◗

Select

Custom

to reduce or enlarge the image by a

specific percentage (10% to 400%).

7. If you’re finished selecting Layout options, click

If you want to select more options, see the next sections.

Fit to

Note: You can’t select a multiple print layout option if you’re using a proportional printing option (either Fit to Page or Custom).

Using Multiple Print Layouts and Page Frames (Windows 98 and Windows 95 Only)

If you’re printing a multiple page document, but you want a quick proof of the images on each page printed on one piece of paper, you can select

Print Layout

software. You can choose the way the pages are placed on the paper and add a lined frame to each page, if you want.

3-23

options in the printer

Custom Printing

Note: You can select a page order only if it works with the proportion of your selected Paper Size and/or your current orientation setting, either Portrait or Landscape.

Follow these steps to use the Print Layout options:

1. To print multiple pages of your document on one sheet of paper, select either the

2 Pages

4 Pages

Click the button to select a multiple page print layout

radio button.

2. If the page order of the layout shown in the printer graphic is how you want your document printed, go to step 3.

To change the page order, click the

Page Order

button. Then select the page order you want to use from the Print Layout dialog box that appears.

3. If you want to frame each page’s contents with a black line, one dot wide, click the

Print page frames

checkbox.

Note: To add a custom watermark, you must first create the watermark as a bitmap in an application program that can create bitmap files. See your application’s documentation for instructions.

4. If you’re finished selecting Layout options, click

If you want to select more options, see the next section.

Adding a Watermark

You can add a watermark to each page in your document to emphasize its purpose or indicate how the document should be handled. For example, you may want to add a watermark of the word “Confidential” to documents you don’t want distributed to other parties. Or you can add a custom bitmap of your company logo so your document looks like printed letterhead.

3-24

Custom Printing

Follow the steps in the correct section below to add a predefined or custom watermark.

See how your selections will look in the Layout graphic shown here

1. To turn on the watermark feature, click the

Watermark

checkbox.

2. The default watermark is

Confidential

watermark or specify how it appears, click the

Settings

button. You see the following dialog box:

. To change the

Watermark

Click here to select a predefined watermark

Click here to load a custom watermark you’ve created

Specify how you want your watermark to appear using these options

3. To select a different predefined watermark, click the arrow in the

Watermark

drop-down list and choose one of the

following options:

Note: If you selected a multiple page print layout option (as described on page 3-29), your watermark will appear on each page in the layout.

Confidential Draft Urgent Priority Hot Do Not Copy For Your Eyes Only Review Copy Top Secret Duplicate

Then go to step 5.

3-25

Custom Printing

Note: You can create up to 10 custom watermarks. In Windows 98 and Windows 95, you can use any bitmap file up to 15MB in size. With Windows NT, the file can be any size.

To delete a custom watermark you’ve added to the list, click the User Defined button. Then select the watermark and click Delete. Click OK to close the dialog box.

4. To load a custom watermark you’ve created as a bitmap in an application program, click the

User Defined

button.

You see the following dialog box:

Click Browse to select your bitmap file

Then type a name for your custom watermark here and click Save

Click the

Browse

button. You see the Select a bitmap file dialog box. Navigate to the folder containing the bitmap file you want to use, select the file, and click OK.

Type a name for the custom watermark (up to 24 characters long) in the

Watermark

field. Click the

Save

button to add it to the list, then click OK.

Note: If your monitor displays only 16 colors, the Intensity adjustments are not shown in the Layout graphic. If you choose the No Halftoning setting, the Intensity setting does not determine how your watermark is printed.

The custom watermark now appears as the selected watermark in the Watermark Settings dialog box and is shown in the Layout graphic.

5. Now select the way you want the watermark to appear by choosing the following options. The Layout graphic changes to reflect all the settings you choose.

◗

Position

appear on your page:

Bottom-Left

◗

Size

selects where you want the watermark to

Center, Top-Left, Top-Right

, or

Bottom-Right

adjusts the size of the watermark, either larger or

smaller, as you move the slide bar.

◗

lets you choose a color for your predefined

Color

watermark: or

Yellow

Red, Black, Blue, Aqua, Lime, Fuchsia

. You cannot select a color for a custom

watermark; it is printed in its original colors.

3-26

Custom Printing

◗

Intensity

watermark (from 5% to 100%) based on where you move the slide bar.

6. If you’re finished changing Layout options, click close the Layout dialog box.

sets the lightness or darkness of the

Choosing Print Layout Options on a Macintosh

Follow the steps in these sections to use options in the Layout dialog box:

◗

Using the Fit to Page option

◗

Using multiple print layouts and page frames

◗

Adding a watermark

Using the Fit to Page Option

When you want to make the printed size of a document different from its actual size, you can use your printer software’s

Fit to Page

centered area on a selected paper size.

option to proportion it to fit in the maximum,

Follow these steps to use the Fit to Page option:

1. Create your image or document in your application software.

2. Open the File menu and select Page Setup dialog box.

3. Click the document you want to print. For example, if your

document

Paper Size option.

Paper Size

size is 8 1/2 × 11 inches, select

3-27

list and select the actual size of the

Page Setup

. You see the

for the

Letter

Custom Printing

If you want to print this document at the maximum size on 4 × 6-inch EPSON Photo Paper, you’ll use the Fit to Page option to

the image to that size. If you want to print

reduce

this image at the maximum size on Legal-size paper (8 1/2 × 14 inches), you’ll use the Fit to Page option to

enlarge

the document to that size.

4. Click OK to close the Page Setup dialog box.

5. Now open the File menu and select

6. Click the

Layout

7. Select one of the following

◗

Select

◗

Select

button. You see the Layout dialog box:

Fit to Page

to set the print proportion to 100%.

Off

to automatically reduce or enlarge the

document to fit on the paper size loaded in the printer.

options:

Fit to Page options

3-28

Custom Printing

The

Paper Size

option beneath the

Fit to Page

becomes active.

Select the paper size you’ve loaded in the printer here

Printer graphic displays the selected paper size and document size

Now select the size of the paper you’ve loaded in the printer. This automatically sets the correct reduction or enlargement percentage to fit the document into the maximum, centered area on the selected paper size. The selected document size and paper size settings now appear beneath the printer graphic.

8. If you’re finished selecting Layout options, click

option

Note: You can’t select a multiple print layout option if you’re using the Fit to Page option.

If you want to select more options, see the next sections.

Using Multiple Print Layouts and Page Frames

If you’re printing a multiple page document and you want a quick proof of the images on each page printed on one piece of paper, you can select

Print Layout

software. You can choose the way the pages are placed on the paper and add a lined frame to each page, if you want.

Follow these steps to use the Print Layout options:

1. To print multiple pages of your document on one sheet of paper, select either

2 Pages

pop-up list.

3-29

options in the printer

4 Pages

in the Pages

Custom Printing

Note: You can select a page order only if it works with the proportion of your selected Paper Size and/or your current orientation setting, either Portrait or Landscape.

Click the arrow and select a multiple page print layout

2. If the page order of the layout shown in the printer graphic is how you want your document printed, go to step 3.

To change the page order, click the arrow in the

pop-up list. Then select the page order you want to

Order

Page

use.

3. If you want to frame each page’s contents with a black line, one dot wide, click the

Print page frames

checkbox.

Note: To add a custom watermark, you must first create the watermark as a PICT file in an application program that can create PICT files. See your application’s documentation for instructions.

4. If you’re finished selecting Layout options, click

If you want to select more options, see the next section.

Adding a Watermark

You can add a watermark to each page in your document to emphasize its purpose or indicate how the document should be handled. For example, you may want to add a watermark of the word “Confidential” to documents you don’t want distributed to other parties. Or you can add a custom PICT file of your company logo so your document looks like printed letterhead.

3-30

Note: If you selected a multiple page print layout option (as described on page 3-29), your watermark will appear on each page in the layout.

Custom Printing

1. To use one of the predefined watermarks, click the arrow in the

pop-up list in the Watermark box. Then choose

Name

one of the following options:

Confidential Draft Urgent Priority Hot Do Not Copy For Your Eyes Only Review Copy Top Secret Duplicate

Then go to step 3.

2. To load a custom watermark you’ve created as a PICT file in an application program, click the

Add/Delete

button.

You see the following dialog box:

Note: You can create up to 10 custom watermarks from PICT files up to 1MB in size.

To delete a custom watermark you’ve added to the list, click the Add/Delete button. Then select the watermark and click Delete. Click Save to close the dialog box.

Click the Add button to select a PICT file

Click the

button. You see a dialog box for selecting

Add

files. Navigate to the folder containing the PICT file you want to use, select the file, and click

The name of your PICT file appears in the is added to the Watermark List. Click the

Open

Name

Save

field and

button to

close the dialog box.

The custom watermark now appears as the selected watermark in the Layout dialog box and is shown in the Layout graphic.

3-31

Custom Printing

3. Now select the way you want the watermark to appear by choosing the following options. The Layout graphic changes to reflect all the settings you choose.

◗

lets you choose a color for your predefined

Color

watermark: or

Yellow

Red, Black, Blue, Aqua, Lime, Fuchsia

. You cannot select a color for a custom

watermark; it is printed in its original colors.

◗

Intensity

sets the lightness or darkness of the watermark (from 5% to 100%) based on where you move the slidebar.

◗

To adjust the size and position of the watermark, move the cursor over the Layout graphic. Four boxes appear in the corners of the graphic and the cursor changes to a hand.

Click and drag anywhere in here to move the watermark

Click and drag one of the corner boxes to resize the watermark

To move the watermark, click anywhere inside the graphic and drag it into one of five positions: center, upper-right, upper-left, lower-right, or lower-left.

To resize the watermark, move the cursor over one of the corner boxes; the cursor changes to a pointing hand. Click and drag the box corner to reduce or enlarge the watermark.

4. If you’re finished changing Layout options, click close the Layout dialog box.

3-32

Custom Printing

Saving Custom Settings

After you’ve fine-tuned your printer settings for a special project, you can save the settings as a group. Then you can quickly reuse them the next time you print a similar project. You can save up to 10 (Windows) or 8 (Macintosh) groups of settings. Follow these steps:

1. Customize your printer settings as described in this chapter.

Windows

Note: If you change the Media Type or Ink setting when your customized setting is selected, the setting selected in the list changes to Custom Settings. This does not affect your customized setting. To return to your customized setting, simply reselect it.

2. Click the

Save Settings

button on the main printer

software dialog box. You see one of the following:

Macintosh

3. Type a unique name for your settings (up to 16 characters) and click the

Save

button.

The name you choose will now be available on the printer settings dialog box. To use the settings, click

Advanced

. Then open the Custom Settings list and double-click the name you selected for your custom settings group.

To redefine or delete your custom settings, see the next sections.

3-33

Custom Printing

Redefining Custom Settings

To change the options in a customized settings group but keep the same name for it, follow these steps:

1. Select

Advanced

mode. Then select the name of the custom settings group you want to redefine in the Custom Settings list.

2. Change the printer settings as necessary. (If you change the

Media Type

and

settings, the custom settings group

Ink

name reverts to Custom Settings; this doesn’t affect your customized setting.)

3. Click

Save Settings

. Then select the name of the custom settings group you’re redefining in the Custom Settings box.

4. If you’re using Windows, click

. You see the Save As

Save

dialog box. Click OK to save your redefined settings. (Click

Cancel

On a Macintosh, click the

Replace

redefined settings. (Click

to cancel your changes.)

Redefine

button. Then click

at the confirmation dialog box to save your

Cancel

to cancel your changes.)

Deleting Custom Settings

1. Select

Advanced

mode. Then click

Save Settings

2. Select the custom settings group in the Custom Settings box, and click

. (You cannot delete any of the

Delete

predefined document types.)

3-34

Managing

Print Jobs

Your printer software includes several utilities for managing print jobs. You can use them to monitor your printer’s status, schedule large jobs to print later, and handle network printing.

This chapter provides instructions for the following:

◗

Managing print jobs in Windows 98, Windows 95, and Windows NT 4.0

◗

Managing print jobs in Windows 3.1

◗

Managing print jobs on a Macintosh

If you are the network administrator, see the Administrator’s Guide for more information on using EPSON Status Monitor 2 with your network.

Note: You can only monitor your printer if you installed both the network part and the printer-specific part of Status Monitor 2. See page 13 in the

Guide

Setup

Managing Print Jobs in Windows 98, Windows 95, and Windows NT 4.0

Your printer software offers several ways to manage and monitor your print jobs:

◗

EPSON Status Monitor 2 (Windows 98, 95, and NT), which provides a variety of print monitoring options, as described on page 4-2.

◗

Progress Meter (Windows 98 and 95), which appears each time you send a print job. You can turn the Progress Meter on or off and select other printing options using the

& Progress

button; see page 4-9 for details.

4-1

Speed

Managing Print Jobs

◗

Spool Manager (Windows 98 and 95), which appears in the Taskbar at the bottom of the screen each time you print, as described on page 4-11.

◗

Additional monitoring features for Windows NT 4.0, which are discussed briefly on page 4-12.

Using Status Monitor 2

Status Monitor 2 lets you view detailed information about your print jobs and control how you want printing monitored.

There are three ways to access Status Monitor 2:

Note: To control network traffic, you may need to limit the number of systems that monitor the printer.

The Status Monitor 2 icon appears on the taskbar only when background monitoring is enabled. See page 4-7 to enable background monitoring.

menu bar button bar

Printer icon and name

◗

Click and click

◗

Double-click the icon (when background monitoring

, point to

Start

Programs

EPSON Status Monitor 2

, click the

Epson

folder,

is enabled) on the taskbar in the bottom right corner of your screen.

◗

Access the printer software from your application or the Printers utility (see page 1-2 and page 1-4), click the tab, and click the

EPSON Status Monitor 2

Utility

icon. (This method accesses the Printer Status window only; see page 4-5 for details.)

When you start Status Monitor 2, you see the main window:

Printer Name, Status, and Job Count title bars

The number of print jobs waiting to print appears here

4-2

Brief status messages appear here

Managing Print Jobs

If you have more than one printer you want to monitor, you can add them using the

Add Printers

option in the Settings menu. To save your computer memory and reduce network traffic, you may want to delete any printers from the Status Monitor 2 list that you don’t need to monitor. To do this, click the printer in the Installed Printers list and select

Printer

from the Settings menu.

Delete

You can customize the appearance of items on the Status Monitor 2 main window using the View menu options or options on the button bar.

If you’re monitoring multiple printers, you can reorder them in the Installed Printers list by clicking in the Printer Name, Status, or Job Count title bar.

Note: Background monitoring must be turned on to change the Background Monitoring and Status Alert preferences for individual printers in the Monitoring Preferences window. See page 4-7 for instructions.

The color of the Printer icon indicates the printer status as follows:

Icon color Status message

Green Ready to print Yellow Paper and/or ink level is low Red Paper and/or ink is out, paper is jammed, or a

print or communication error has occurred

Other options in Status Monitor 2 let you set up monitoring preferences, view more details on the printer or job status, and enable or disable background monitoring for each printer as described in the next sections.

Setting Up Monitoring Preferences

You can select the way you want Status Monitor 2 to monitor each printer you use in the Monitoring Preferences window. There are several ways to open the window:

◗

Click the printer name in the Installed Printers list to highlight it and click the icon.

◗

Click the printer name in the Installed Printers list to highlight it and select

Monitoring Preferences

Settings menu.

◗

Right-click the printer name in the Installed Printers list and select

Monitoring Preferences

from the drop-down

menu.

from the

4-3

Managing Print Jobs

You see the Monitoring Preferences window:

et the length of the interval in which you want Status Monitor 2 to monitor your printer here (short intervals may cause some applications to run slowly)

Turn background monitoring on or off for the selected printer here

Select if and when to use the Status Alert dialog box: while printing, when errors occur, and/or when ink is low

If you turn on one or more of the Status Alert options, you’ll see the Status Alert dialog box when the selected condition occurs. For example, if you turn on

Show when errors occur

, the dialog box will appear only if a printing error occurs. If you select all the options, the dialog box will appear whenever you print, encounter an error, or have low ink levels.

The color of the printer icon in the Status Alert dialog box indicates the type of error, as described on page 4-3.

Click the printer name to highlight it, then click Details to open the Printer Status window; see page 4-5 for more information

4-4

Click here to close the Status Alert dialog box

Managing Print Jobs

Using the Printer Status Window

For more details on the status of your printer, you can use the Printer Status window. There are several ways to open the window:

◗

Double-click the printer name in the Installed Printers list.

◗

Click the printer name in the Installed Printers list to highlight it and click the icon or select from the Printer menu.

◗

Right-click the printer name in the Installed Printers list and select

◗

If you’re currently using the printer software, click the

Utility

Printer Status

tab, then click the

from the drop-down menu.

EPSON Status Monitor 2

(For instructions on accessing your printer software, see page 1-2 and page 1-4.)

◗

You can also access the Printer Status window by clicking the

Details

button on the Progress Meter (see page 1-5) or

the Status Alert dialog box (see page 4-4).

Printer Status

icon.

Illustrations of what to do if an error occurs appear here

If your printer runs out of ink, this button becomes active and the screen displays cartridge replacement steps on the right and illustrations in the printer graphic area

You see the Printer Status window. The Current Status tab gives printing status and error correction information.

Printer status messages appear here

If an error occurs, troubleshooting tips appear here

4-5

Managing Print Jobs

To check the amount of ink you have, click the

Consumables

tab.

These graphics indicate the amount of ink remaining in your cartridges

To view information about your printer’s network connections and other printer resources, click the

Printer Information

tab.

Using the Job Status Window

Use the Job Status window to view detailed information on the print jobs waiting to print. There are several ways to open the window:

Note: The Job Status window is very similar to the Spool Manager window (Windows 98 and Windows 95). Both allow you to pause, cancel, and restart print jobs. See page 4-11 for information on Spool Manager.

◗

Click the printer name in the Installed Printers list to highlight it and click the icon or select

Job Status

from the Printer menu.

◗

Right-click the printer name in the Installed Printers list and select

Job Status

from the drop-down menu.

You see the Job Status window:

menu bar

Jobs currently printing or waiting appear here

4-6

Managing Print Jobs

Options in the Printer menu let you pause printing or purge all waiting print jobs, select or deselect the printer as your Windows default, and access the printer software to change default settings.

The Document menu options let you pause or cancel printing of individual print jobs. First click the print job you want to pause or cancel in the Document Name list to highlight it.

Enabling or Disabling Background Monitoring

You can enable background monitoring for your printer if you want Status Monitor 2 to alert you to any error conditions while you’re working on other tasks. This lets you find out if paper runs out or if any other printing problem has occurred without opening Status Monitor 2. If you have trouble with network traffic, you can disable background monitoring.

To turn on or turn off background monitoring, follow these steps:

1. Open Status Monitor 2 using one of these methods:

◗

Click folder, and click

◗

Double-click the icon on the Windows Taskbar in

Start

, point to

Programs

EPSON Status Monitor 2

, click the

Epson

the bottom right corner of your screen (when background monitoring is enabled).

2. Click the name of the printer you want to background monitor (or stop monitoring) in the Printer Name list. The printer name is highlighted.

3. Open the Settings menu and select

Monitoring

Background

4-7

Managing Print Jobs

4. Select

Monitor from restart

(to begin background

monitoring on the printer after your next system restart),

Monitor now

away), or

(to begin background monitoring right

Stop monitoring now

(to stop background

monitoring).

5. Now set your monitoring preferences for the printer as described on page 4-3.

Changing Status Monitor 2 Settings

You can run through the Setup program and change your settings without uninstalling and reinstalling Status Monitor 2. This procedure allows you to change any of the following settings:

◗

Number of hops

◗

Types of printers you can monitor

◗

EPSON TCP/IP printing

You can also run this program any time you install the printer software and Status Monitor 2 is unable to find the printer.

Note: You may not see screens for all the steps here, depending on your computer’s configuration.

Write down your settings in the spaces provided. You can refer to them if multiple systems are monitoring the printer.

Follow these steps to change your settings:

1. In Windows Explorer or My Computer, find the folder where your EPSON Status Monitor 2 files are located (ESM2 is the default) and double-click

2. Close any open programs and click

Setup.exe

3. If you are using Windows 98 or Windows 95 and you have TCP/IP installed, you see a screen asking you if you want to enable EPSON TCP/IP printing. Select print with TCP/IP, and then click with Novell NetWare, select

TCP/IP Printing: Yes_______ No_______

if you want to

Yes

. If you are printing

4-8

Caution: If you have dial-up routers in a NetWare environment, they may automatically dial up the next hop and you may be charged for the line connection depending on the number of hops you set. To prevent this and to keep network traffic to a minimum, ask your network administrator before you change this setting.

Managing Print Jobs

4. Select the type of printer(s) you want to monitor and click .

Monitor: EPSON TCP/IP printers_______ LPR printers _______ NetWare printers_______ local printers_______

5. Select

Monitor

do not have drivers on your computer. Select

monitor

Printers: Monitor_______ Do not monitor_______

to monitor EPSON network printers that

Do not

if network traffic is a problem. Then click

6. If you’re using NetWare, set the number of hops (0 to 15)

and click

Number of hops: _______

7. Check the current settings and click

click

Finish

to restart your computer.

. Select

Yes

and

Selecting the Speed & Progress Options (Windows 98 and Windows 95)

You can set up the way your printer software sends print jobs and select whether to display the Progress Meter using the

Speed and Progress

dialog box. To access the dialog box,

open your printer software as described below.

1. Click

2. Right-click the

and select

Start

Properties

, point to

Settings

EPSON Stylus COLOR 850

, then click

from the drop-down menu. You see

Printers

printer icon

the printer settings dialog box.

4-9

Managing Print Jobs

3. Click the

4. Click the

Utility

Speed & Progress

You see this dialog box:

tab. You see the Utility menu:

Speed & Progress button

button.

4-10

If you have more than one hard drive, you can select a folder for storing multiple copy print jobs here. You don’t see this box if you have only one hard drive.

Select the following options:

Managing Print Jobs

◗

High Speed Copies

copies of the same document by using your hard drive space as a cache.

◗

Show Progress Meter

not the Progress Meter is displayed when you send a print job. See page 1-5 for information on the Progress Meter.

◗

EPSON Printer Port

of your printer port for EPSON printers instead of using the Windows default printer port. If you are printing over the network, ignore this option; it is for printing locally.

5. Click

return to the Utility menu. Then click OK again to exit your printer software.

to close the Speed & Progress dialog box and

speeds up printing of multiple

lets you control whether or

lets you optimize the transfer rate

Using the Spool Manager (Windows 98 and Windows 95)

The Spool Manager creates a temporary print job file and stores it in the C:\TEMP or C:\WINDOWS\TEMP folder. The software then sends the file to your printer at the right time.

To open Spool Manager while you’re printing, click the

EPSON Stylus COLOR 850

the bottom of the screen.

4-11

icon that appears on the taskbar at

Managing Print Jobs

You see the Spool Manager window:

print job file

command buttons

The Spool Manager window displays the status of your print job files and lets you control them. To cancel, pause, resume, or restart a print job, click the job to highlight it; then click one of the command buttons on the bottom of the window.

Deleting a Stalled Print Job

If you’re having trouble printing, it may be because of a stalled print job. Follow these steps to delete it and continue printing:

1. Click the

EPSON Stylus COLOR 850

2. Click on any print jobs marked

3. Click the

Cancel

button.

Held

icon on the taskbar.

4. Exit Spool Manager and try printing again.

Additional Monitoring Options in Windows NT 4.0

Note: See your Windows NT documentation for more information on monitoring options.

Windows NT 4.0 servers and workstations include a messenger service to alert you to printer errors or let you know when a print job is finished. If you have appropriate network access privileges or you’re controlling printing from the server, you can also cancel, pause, or restart print jobs and set the sharing, security, scheduling, and port options.

4-12

Managing Print Jobs

Managing Print Jobs in Windows 3.1

Your Windows printer software includes two management utilities: the Spool Manager and Despooler.

◗

The Spool Manager starts automatically when you send a job to the printer. It allows you to print in the background while you continue to work on your computer and to hold jobs to print at a later time. It also handles multiple print jobs that come in from different computers on the network at the same time. See the next section for details.

◗

The Despooler also starts automatically when you send a job to the printer. It displays on your screen to alert you about printer status. See page 1-6 for more information on the Despooler.

Using the Spool Manager

Note: You may not see the Spool Manager icon if Program Manager or the current window is maximized. Reduce the window size to see the Spool Manager icon.

The Spool Manager works like the Windows Print Manager. When you send a job to your printer, your printer software creates a temporary print job file, stores it in the C:\TEMP or C:\WINDOWS\TEMP directory, and assigns it to a print queue. The software then sends the file to your printer at the right time.

To open Spool Manager, do one of the following:

◗

To open it while you’re printing, click the

Manager

◗

You can open Spool Manager at any time by double-clicking the program group.

icon at the bottom of your desktop.

Spool Manager4

4-13

EPSON Spool

icon in the EPSON

Managing Print Jobs

You see the Spool Manager window:

queue

print job file

The Spool Manager window displays the status of your print job files and lets you control them. You can also control print queues, display of the Despooler, and the default spool directory. Click

in the Spool Manager menu bar for

Help

detailed information.

Deleting a Stalled Print Job

If you’re having trouble printing, it may be because of a stalled print job. Follow these steps to delete it and continue printing:

1. Open the Spool Manager as described on page 4-13.

2. Click on any print jobs marked

3. Open the Document menu and click click

Yes

4. Exit Spool Manager and try printing again.

Held

Delete

. Then

Changing the Default Spool Directory

If you get an error message while printing, or printing is very slow, you can try changing your default spool directory.

1. Make a directory on your hard drive where you want Spool Manager to store print job files, for example, C:\SPLTEMP.

4-14

Managing Print Jobs

2. Open the Spool Manager as described on page 4-13.

3. Make sure then choose Setup dialog box appears.

4. Change the spool directory to the one you created in step 1.

5. Make sure Then click OK.

6. Choose

7. In the dialog box, change the spool directory to the one you created in step 1. Then click

8. Close Spool Manager.

EPSON Stylus COLOR 850

Setup

Use Print Manager for this port

Default Spool Directory

from the Queue menu. The Queue

is selected, and

is checked.

from the Options menu.

Managing Print Jobs on a Macintosh

Your Macintosh printer software includes two print job management utilities: Monitor3 and Status Monitor. It also includes a Configuration utility for setting up print monitoring options.

◗

If you’re using background printing, Monitor3 starts automatically when you send a job to the printer. It handles printing while you continue to work on your Macintosh, lets you track documents that are waiting to be printed, and lets you set printing priorities for waiting print jobs.

◗

The Status Monitor alerts you to any problems that occur during printing. You can also use it at any time to see how much ink you have left.

◗

The Configuration utility lets you select how you want to be notified of printer errors and where you want print job files stored.

4-15

Managing Print Jobs

Using Monitor3

The Monitor3 utility lets you continue to work on your Macintosh while your document is printing (however, background printing is slower and may also slow down your system). You can then open the Monitor3 dialog box to check on your print jobs and cancel, pause, or restart them.

To use this utility, you need to turn on background printing and increase the memory allocation for Monitor3, as described in the next section.

Setting Up Monitor3

1. Open the Chooser from the Apple menu and select the

SC 850(AT)

you’re using.

icon. Then select the port or AppleTalk zone

2. Under Chooser.

3. To increase the memory allocation, select

Monitor3

folder. Then choose the on your system’s available RAM.

Background Printing

from the Extensions folder in your System

Get Info

Memory Requirements

, click On and close the

from the File menu and set to 2000 or 3000, depending

EPSON

4-16

Managing Print Jobs

Monitoring Print Jobs with Monitor3

Note: If you see a stop sign icon and the message “Print queue on hold” in the EPSON Monitor3 dialog box, select Start print queue from the Printer menu to release the queue and resume printing.

While you’re printing, click the

EPSON Monitor3

icon on the Application menu at the right end of the menu bar. You see the following dialog box:

Job currently printing

Jobs queued for printing

Click to set priorities for waiting print jobs

You can track the printer’s progress with the current job and select a job that is currently printing or waiting to print and cancel, pause, or restart it.

To set priorities for a job waiting to print, click the job, then click the The

Normal, Urgent

Show details

Priority

list becomes active. Click the arrow and select

arrow at the bottom of the window.

, or

. The job moves up or down in the

Hold

list of waiting print jobs.

Using the Macintosh Status Monitor

You can use the Status Monitor to check the level of ink in your printer. Follow these steps:

1. Choose

Page Setup

from the File menu in your

application. You see a printer settings dialog box.

4-17

Managing Print Jobs

2. Click the

Click the EPSON StatusMonitor icon

For information about these utilities, see Chapter 5

3. Click the

button. You see the Utility menu:

Utility

EPSON StatusMonitor

icon. The software checks the amount of ink remaining in the printer and displays the Status Monitor window:

Click to recheck the ink level

4. To update the ink level check, click the close the Status Monitor dialog box, click OK.

4-18

Update

button. To

Managing Print Jobs

Selecting Configuration Options

You can configure the way you want the printer to handle error messages, warnings, ink level checks, and temporary spool folders in the Configuration Settings dialog box. Follow these steps:

Printing stops when these messages appear

Printing continues when these messages appear

Spooled print job files are stored in these folders

Click here to check for errors and/or ink levels before printing

1. Choose

Page Setup

from the File menu in your

application. You see a printer settings dialog box.

2. Click the

3. Click the

button. You see the Utility menu.

Utility

Configuration

button. You see the

Configuration Settings dialog box:

Click here to select the default configuration settings

4. Select the configuration options you want:

◗

Error notification

lets you select whether you want your system to beep and display error message text or just display text if your printer encounters an error.

◗

Warning

lets you choose whether warning messages

beep and display text or display text only.

4-19

Managing Print Jobs

◗

Temporary Spool folder Speed Copies folder

and

Temporary High

let you select the folders on your hard disk that store the temporary print job and high speed multiple-copy print job files created when you send a job to the printer. Click the

Select

button to

change the folder from the default folder shown.

◗

Click the

Check for errors before starting to print

checkbox if you want your software to check for errors before starting your print job.

◗

Click the

Check the ink level before starting to

checkbox if you want your software to check for a

low ink condition before starting your print job.

5. When you’re finishing changing your configuration options, click

to return to the Utility menu.

4-20

Maintenance and

Warn other users on your network that the printer will be unavailable when you perform maintenance on it, or any time you disconnect it from the network.

Transportation

It’s easy to keep your EPSON Stylus COLOR 850Ne printer working at its best. Just follow the simple instructions in this chapter for replacing ink cartridges, performing routine maintenance, and moving the printer in these sections:

◗

Replacing an ink cartridge

◗

Cleaning the print heads

◗

Aligning the print heads

◗

Cleaning the printer

◗

Transporting the printer

Replacing an Ink Cartridge

Caution: To ensure good results, use genuine cartridges and do not refill them. Other products may cause damage to your printer not covered by warranty.

EPSON

’s

When a cartridge is low on ink. This is a good time to make sure you have a new cartridge. When the light stays on, the cartridge is empty and you need to replace it.

Use these them and before the expiration date on the package:

When you need new ink cartridges, contact your dealer or call EPSON Accessories at please call website at www.epsonsupplies.com (U.S. sales only).

black or A color ink out light flashes, the indicated

EPSON

Black ink cartridge S020108 Color ink cartridge S020089

ink cartridges within six months of installing

(800) 873-7766

5-1

for dealer referral. Or visit our

(U.S. only). In Canada,

Maintenance and Transportation

Caution: To avoid damaging the printer, never move the print heads by hand.

When the

color ink out light comes on, you can continue to

print with black ink. Simply turn the printer off and then back on again. When you print, make sure you choose

Black

as the

Ink setting in your printer software.

Removing an Empty Ink Cartridge

You can replace a cartridge when the out light is either flashing or on. Determine which ink cartridge needs to be replaced, then follow these steps:

1. Make sure the printer is turned on and not printing.

2. Lower the output tray and raise the printer cover. Then locate the

black and X color cleaning buttons next to the

control panel under the printer’s cover.

black or A color ink

Caution: If you press a cleaning button when its corresponding ink out light is off or not flashing, the printer cleans the print heads, as described on page 5-6. If you need to replace an ink cartridge before the lights flash (because the ink is too old, for example) follow the instructions on page 5-5.

black cleaning button

color cleaning button

3. Press the

black or X color cleaning button and hold it for

three seconds.

The print heads move slightly left and the

power light

begins flashing. (The print heads return to their home position if you don’t proceed to step 4 within 60 seconds.)

5-2

Caution: Don’t open the clamp or remove a cartridge except to replace it with a new one. Once you remove a cartridge, you can’t reuse it, even if it contains ink.

Warning: If ink gets on your hands, wash them thoroughly with soap and water. If ink gets into your eyes, flush them immediately with water.

Maintenance and Transportation

4. Pull up the ink cartridge clamp. The cartridge rises up from its holder. (Although the illustration shows the black ink cartridge, the procedure is the same for replacing the color ink cartridge.)

5. Lift the cartridge out of the printer and dispose of it carefully.

Follow the steps in the next section to install the new ink cartridge.

5-3

Maintenance and Transportation

Installing the New Cartridge

Once you have removed the empty cartridge, you’re ready to install the new one. Follow these steps:

1. Remove the new ink cartridge from its packaging.

Caution: You must remove the yellow tape from the top of the cartridge or you will permanently damage it. It’s okay if the tape doesn’t tear off completely at the dotted line. Do not remove the clear seal from the bottom of the cartridge; ink will leak out.

2. Remove shown below.

remove the clear seal underneath the cartridge

the yellow part of the tape seal on top as

only

Don’t pull off the white portion or try to

black cartridge color cartridge

3. Lower the ink cartridge into its holder with the label facing up and the arrow pointing to the back of the printer.

4. Press down the ink cartridge clamp until it locks in place.

5-4

Maintenance and Transportation

w f

5. If you need to replace the other ink cartridge, follow the steps under “Removing an Empty Ink Cartridge,” and then steps 1 through 4 under “Installing the New Cartridge.”

Caution: Never turn off the printer

hile the Ppower light is

lashing, unless the printer hasn’t moved or made any noise for more than 10 minutes.

6. Press the

load/eject button and close the printer cover.

The printer moves the print heads and begins charging the ink delivery system. (Even if you don’t press the button, ink charging begins 60 seconds after you close the clamp.)

The

power light flashes, and the printer makes various

sounds. Charging takes about three minutes. When it’s finished, you can print again.

Replacing an Outdated Ink Cartridge

If an ink cartridge is more than six months old, you may need to replace it. How can you tell? You may notice that your printouts don’t look as good as they used to. If print quality doesn’t improve after cleaning and aligning the print heads, you can replace one or both cartridges.

Follow these steps to replace an ink cartridge before the or A color ink out light is flashing or on:

1. Make sure the printer is turned on and not printing.

black

2. Lower the output tray and raise the printer cover.

3. Press

both

the

black and X color cleaning buttons and

hold them down for a few seconds until the black print head moves to the left.

◗

Caution:

To avoid damaging the

printer, never move the

print heads by hand.

To replace the black ink cartridge, follow the instructions beginning with step 5 on page 5-3.

◗

To replace the color ink cartridge, press the cleaning button and hold it down for a few seconds.

color

After the color ink cartridge moves to the left, follow the instructions beginning with step 5 on page 5-3.

5-5

Maintenance and Transportation

Cleaning the Print Heads

If your printed image is unexpectedly light or faint, or dots are missing from the image, you may need to clean the print heads. This unclogs the nozzles so they can deliver ink properly.

Cleaning the print heads uses ink, so clean them only if print quality declines. You can clean the print heads in either of the following ways:

◗

Using the Head Cleaning Utility

Follow these steps to run the utility from a Windows computer or a Macintosh:

With the Head Cleaning utility in your printer software (when Status Monitor 2 is installed)

From the printer’s control panel buttons

Caution: Never turn off the printer while the flashing, unless the printer hasn’t moved or made any noise for more than 10 minutes.

power light is

1. Make sure the printer is turned on but not printing, and black and A color ink out lights are off.

the

2. Access the printer settings dialog box as described in

Chapter 1.

3. Click the

tab (Windows) or the

Utility

button

(Macintosh). You see the Utility menu.

4. Click the

Head Cleaning

button.

5. Follow the instructions on the screen to clean one or

both print heads. Cleaning both heads takes about four minutes, during which the printer makes some noise and

power light flashes.

the

When the power light stops flashing, you need to run a nozzle check to test the print quality and reset the cleaning cycle.

5-6

Maintenance and Transportation

Caution: Never turn off the printer while the flashing, unless the printer hasn’t moved or made any noise for more than 10 minutes.

power light is

6. Make sure paper is loaded in the printer and click

nozzle check pattern

(Macintosh). Then click

(Windows) or

. See page 5-8 for

Confirmation

instructions on examining the nozzle check pattern.

If your print quality has not improved, repeat the steps above. If you don’t notice any improvement after doing this two or three times, check the print quality solutions in Chapter 6.

Using the Control Panel

Follow these steps to clean the print heads:

1. Make sure the printer is turned on and not printing, and that the

2. Open the printer cover, then press the cleaning button and hold it down for three seconds. Cleaning takes about two minutes, during which the printer makes some noise and the

3. When the other print head if necessary.

4. After you’re finished cleaning and the flashing, you need to print a page to test the print quality and reset the cleaning cycle. If you’re using Status Monitor 2, run a nozzle check. Go to step 5.

black and A color ink out lights are off.

black or X color

power light flashes.

power light stops flashing, repeat step 2 for the

power light stops

If you’re using DOS or you didn’t install Status Monitor 2, open an application and print a document containing black and color data. Then go to step 7.

5. Access the printer settings dialog box as described in Chapter 1. Then click the

button (Macintosh). You see the Utility menu.

Utility

6. Click the

Nozzle Check

button, then click

tab (Windows) or the

Utility

Next.

See the next section for instructions on examining the nozzle check pattern.

5-7

Maintenance and Transportation

7. If your print quality has not improved, repeat the steps

Examining the Nozzle Check Pattern

Examine the nozzle check pattern you print. It should look something like this, with the lower pattern colored cyan, magenta, and yellow:

Each staggered horizontal and straight vertical line should be complete, with no gaps in the dot pattern. If your printout looks okay, you’re done. If any dots are missing, as shown below, clean the print heads again; see page 5-6 for instructions.

above. If you don’t notice any improvement after doing this two or three times, check the print quality solutions in Chapter 6.

Note: If you installed Status Monitor 2, you can use the Print Head Alignment utility.

missing dots

Aligning the Print Heads

If your printouts contain misaligned vertical lines, you may need to align the print heads. You can align the print heads in either of the following two ways:

◗

With the print head alignment utility

◗

Using the printer’s control panel buttons

5-8

Maintenance and Transportation

Using the Print Head Alignment Utility

Follow these steps to run the utility (Windows or Macintosh):

1. Make sure the printer is turned on and paper is loaded.

2. Access the printer settings dialog box as described in Chapter 1.

Caution: Load paper that’s at least

8.27 inches (210 mm) wide. This prevents ink from spraying inside the printer and smudging your printouts.

For the best results, load EPSON ink jet paper in the printer whenever you check the print head alignment.

3. Click the

tab (Windows) or the

Utility

button

(Macintosh). You see the Utility menu.

4. Click the

Print Head Alignment

button.

5. Follow the instructions on the screen to print a test page and select the correct alignment.

Using the Control Panel

Follow these steps to align the print heads:

1. Make sure the printer is turned off and paper is loaded. Then open the printer cover.

2. Hold down the cleaning button and turn on the printer. Then release the buttons. After a moment, the printer prints an instruction sheet telling you how to select a language for the alignment instructions.

3. Press the correct control panel buttons as instructed to select a language. The printer prints instructions for aligning the print heads.

load/eject button and the Y black

4. Follow the instructions on the sheet to align the print heads. When you’re finished, turn off the printer to exit the alignment mode.

5-9

Maintenance and Transportation

Cleaning the Printer

To keep your printer working at its best, you should clean it several times a year, following these steps:

Caution: Don’t touch the gears inside the printer.

1. Turn off the printer, unplug the power cord, and disconnect the network cable.

Never use alcohol or thinner for cleaning; they can damage the printer components and case.

Don’t use a hard or abrasive brush.

Don’t get water on the printer components.

Don’t spray lubricants or oils inside the printer.

Note: If you move the printer to a new network, you need to initialize its Ethernet card and configure it for that network. (See your

Setup Guide

2. Remove all the paper from the sheet feeder.

3. Clean the exterior of the printer with a soft, damp cloth. Keep the printer cover closed so water doesn’t get inside.

4. Clean out the printer’s interior with a soft, damp cloth.

Transporting the Printer

If you plan to transport your printer some distance, you’ll need to repack it in its original box. Follow these steps:

1. Turn on the printer and wait until the print heads lock in the far right position. Then turn off the printer.

2. Unplug the power cord from the electrical outlet. Then disconnect the network cable from the printer.

3. Remove the paper support and any paper from the printer.

4. Push in the output tray extensions and close the tray.

5. Repack the printer and attachments in the original box using the protective materials that came with it. See the Notice Sheet that was packed with the printer.

Caution: To avoid damage, always leave the ink cartridges installed when transporting the printer.

Be sure to keep the printer level as you transport it. If you notice a decline in print quality after transporting the printer, clean the print heads; if output is misaligned, align the print heads. See the instructions in this chapter.

5-10

Note: If you cannot solve the problem with the solutions in this chapter, check the troubleshooting chapter in

Administrator’s Guide

your to see if you are having network-related problems.

Troubleshooting

As you use your printer, you may occasionally experience a paper jam or other problem. The first thing you should do is diagnose the problem, following the guidelines in this chapter. Then try the most likely solutions until the problem is fixed.

This chapter covers the following problems and solutions:

◗

Diagnosing problems

◗

Improving print quality

◗

Solving printing problems

◗

Solving printer software problems

◗

Fixing paper jams and other paper problems

◗

Solving miscellaneous printout problems

◗

Uninstalling the software

Diagnosing Problems

Your printer provides a number of ways to help you diagnose problems:

◗

To identify the most common problems, check the lights on the printer’s control panel. See page 6-2 for details.

◗

You can also use the Status Monitor 2 utility to identify common problems. For instructions, see page 4-2 (Windows) or page 4-17 (Macintosh).

6-1

Epson Stylus Color 850Ne User Guide

Specifications and Main Features

Frequently Asked Questions

User Manual

Contents

Introduction

Windows System Requirements

Macintosh System Requirements

How To Use Your Manuals

Warnings, Cautions, Notes, and Tips

Where To Get Help

Year 2000 Ready

Important Safety Instructions

Printing from Windows

Setting Printer Options from Windows Applications

Setting Default Printer Options

Checking Printer Status

Printing from a Macintosh

What To Do When the Printer Lights Flash

Using Special Paper and Media

Letterhead, Preprinted Forms, and Legal-size Paper

Envelopes

Using Predefined Advanced Settings

Customizing Print Quality and Special Effects

Customizing Color Settings

Using ColorSync on the Macintosh

Selecting Paper Size and Orientation Options

Selecting Paper Options in Windows

Selecting Paper Options on a Macintosh

Selecting Print Layout Options

Choosing Print Layout Options in Windows

Choosing Print Layout Options on a Macintosh

Saving Custom Settings

Redefining Custom Settings

Deleting Custom Settings

Managing print jobs in Windows 98, Windows 95, and Windows NT 4.0

Using Status Monitor 2

Selecting the Speed & Progress Options (Windows 98 and Windows 95)

Using the Spool Manager (Windows 98 and Windows 95)

Additional Monitoring Options in Windows NT 4.0

Managing Print Jobs in Windows 3.1

Using the Spool Manager

Managing Print Jobs on a Macintosh

Using Monitor3

Using the Macintosh Status Monitor

Selecting Configuration Options

Replacing an ink cartridge

Removing an Empty Ink Cartridge

Installing the New Cartridge

Replacing an Outdated Ink Cartridge

Cleaning the Print Heads

Using the Head Cleaning Utility

Using the Control Panel

Examining the Nozzle Check Pattern

Aligning the Print Heads

Using the Print Head Alignment Utility

Using the Control Panel

Cleaning the Printer

Transporting the Printer

Diagnosing problems