Provides you with all the information you need to use your
EPSON Stylus COLOR 800 and consumable products, from
setting up to troubleshooting. If you use Microsoft
®
, see the Windows NT-based software users guide.
NT
If you use DOS, see Appendix A to get information on
installing the printer software, changing the print settings, and
maintaining the printer using the control panel. Appendix A
also may be useful for Windows and Macintosh users.
If you encounter problems with the printer, see Chapter 10,
“Troubleshooting.”
Online Help
Provides you with detailed information and instructions on the
Windows printer software that controls your printer. See
Chapter 4 for information on accessing online help.
®
Windows
Color Guide
Explains the ABC’s of color printing and shows you how to get
impressive results from your printer.
Customer Support
Contact Customer Support if your printer is not operating
properly and you cannot solve the problem with the
troubleshooting information in this guide and online help. See
“Contacting Customer Support” in Chapter 10.
Color Ink Jet Printer
All rights reserved. No part of this publication may be reproduced, stored in a retrieval
system, or transmitted in any form or by any means, electronic, mechanical, photocopying,
recording, or otherwise, without the prior written permission of SEIKO EPSON
CORPORATION. The in format io n contained herein is designed only for use with this
EPSON printer. EPSON is not responsible for any use of this information as applied to
other printers.
Neither SEIKO EPSON CORPORATION nor its affiliates shall be liable to the purchaser of
this product or third parties for damages, losses, costs, or expenses incurred by the
purchaser or third parties as a result of: accident, misuse, or abuse of this product or
unauthorized modifications, repairs, or alterations to this product, or (excluding the U.S.)
failure to strictly comply with SEIKO EPSON CORPORATION’s operating and
maintenance instructions.
SEIKO EPSON CORPORATION shall not be liable for any damages or problems arising
from the use of any options or any consumable products other than those designated as
Original EPSON Products or EPSON Approved Products by SEIKO EPSON
CORPORATION.
EPSON and EPSON ESC/P are registere d tradema r ks and EPSO N ESC/P 2 and EPSON
Stylus are trademarks of SEIKO EPSON CORPO RATIO N.
Microsoft and Windows are registered trademarks of Microsoft Corporation.
General Notice: Other product names used herein are for identification purposes only and may be
trademarks of their respective owners. EPSON discla i ms any and all ri ghts in those marks.
Characters available with ESC ( ^ command . . . . . . . . . C-21
Glossary
Specifications
Index
viii
Safety Instructions
Important Safety Instructions
Read all of these instructions and save them for later reference.
Follow all wa rnin g s and ins tru cti on s mark ed o n the prin te r.
Do not place the printer on an unstable surface or near a
❑
radiator or heat source.
Place the printer on a flat surface. The printer will not
❑
operate properly if it is tilted or at an angle.
Do not block or cover the openings in the printer’s cabinet.
❑
Do not insert objects through the slots.
Use only the type of power source indicated on the printer’s
❑
label.
Connect all equipment to properly grounded power
❑
outlets. Avoid using outlets on the same circuit as
photocopiers or air control systems that regularly switch
on and off.
Do not use a damaged or frayed power cord.
❑
If you use an extension cord with the printer, make sure
❑
the total ampere rating of the devices plugged into the
extension cord does not exceed the cord’s ampere rating.
Also, make sure the total ampere rating of all devices
plugged into the wall outlet does not exceed the wall
outlet’s ampere rating.
Unplug the printer before cleaning. Clean with a damp
❑
cloth only. Do not spill liquid on the printer.
Except as specifically explained in this guide, do not
❑
attempt to service the printer yourself.
Safety Instructions
1
Unplug the printer and refer servicing to qualified service
❑
personnel under the following conditions:
If the power cord or plug is damaged; if liquid has entered
the printer; if the printer has been dropped or the cabinet
damaged; if the printer does not operate normally or
exhibits a distinct change in performance. Adjust only those
controls that are covered by the operating instructions.
If you plan to use the printer in Germany, observe the
❑
following:
To provide adequate short-circuit protection and over-current
protection for this printer, the building installation must be
protected by a 16 Amp circuit breaker.
Bei Anschluß des Druckers an die Stromversorgung muß
sichergestellt werden, daß die Gebäudeinstallation mit
einem 16 A-Überstromschalter abgesichert ist.
A few precautions
Even if you are familiar with other types of printers, be sure to
read through the following list of precautions before operating
your ink jet printer.
Do not put your hand inside the printer or touch the
❑
cartridge during printing.
Under normal circumstances, ink will not come out of the
❑
cartridge. If it does get on your skin, wash it off with soap
and water. If it gets in your eyes, flush them immediately
with water.
Keep ink cartridges out of the reach of children.
❑
Do not dismantle the ink cartridges or try to refill them.
❑
This could result in damage to the print heads.
2
Safety Instructions
Once you install an ink cartridge, do not open the clamp or
❑
remove the cartridge except to replace it with a new one.
The cartridge may be come unu sa ble other w ise.
Install the ink cartridge immediately after you remove it
❑
from its package. Leaving the cartridge unpacked for a long
time before use may result in reduced print quality.
Do not use an ink cartridge beyond the date printed on the
❑
cartridge carton. For best results, use up the ink cartridges
within six months of installing them.
Do not shake an ink cartridge; this can cause leakage.
❑
Always turn the printer off using the P power button.
❑
P
When this button is pressed, the
briefly then goes out. Do not unplug the printer or turn off
the power to the outlet until the
Before transporting the printer, make sure the print heads
❑
are capped in the far right position and the ink cartridges
are in place.
power light flashes
P
power light is off.
NERGY STAR Compliance
E
As an ENERGY STAR Partner, EPSON has
determined that this product meets the ENERGY
TAR guidelines for energy efficiency.
S
The International
is a voluntary partnership with the computer and office
equipment industry to promote the introduction of
energy-efficient personal computers, monitors, printers, fax
machines, and copiers in an effort to reduce air pollution
caused by power generation.
NERGY STAR Office Equipment Program
E
Safety Instructions
3
For United Kingdom Users
Use of options
Epson (UK) Limited shall not be liable against any damages or
problems arising from the use of any options or consumable
products other than those designated as Original EPSON
Products or EPSON Approved Products by Epson (UK)
Limited.
Safety information
Warning:
for voltage and check that the appliance voltage corresponds to
w
the supply voltage.
Important:
are coloured in accordance with the following code:
Green and yellow — Earth
Blue — Neutral
Brown — Live
If you have to fit a plug:
As the colours of the mains lead of this appliance may not
match coloured markings used to identify the terminals in a
plug, please proceed as follows:
The green and yellow wire must be connected to the terminal
in the plug which is marked with the letter E or the Earth
symbol (
The blue wire must be connected to the terminal in the plug
marked with the letter N.
The brown wire must be connected to the terminal in the plug
marked with the letter L.
G
This appliance must be earthed. Refer to rating plate
The wires in the mains lead fitted to this appliance
).
4
Safety Instructions
If damage occurs to the plug, replace the cord set or consult a
qualified electrician.
Replace fuses only with a fuse of the correct size and rating.
Warnings, Cautions, and Notes
Warnings
must be followed carefully to avoid bodily injury.
w
Cautions
must be observed to avoid damage to your equipment.
c
Notes
contain important information and useful tips on the operation
of your printer.
Safety Instructions
5
6
Safety Instructions
Chapter 1
Getting to Know You r Printer
Printer Parts and Control Panel Functions . . . . . . . . . . . . 1-2
Loads and eject s paper. Star t s c har ging in k (aft er y o u
E
load/eject
P
power
black print
Y
head cleaning
color print
X
head cleaning
finish the ink cartridge replacement procedure).
Turns the printe r on and off. C le ar s the prin t bu ffer if
pressed twice while the power is on.
Cleans the black prin t head if pressed for about three
seconds. S tarts the black ink ca r t r id g e replac ement
procedure if presse d whil e the B ink out light is flashing
or on. Thi s button is l ocated inside the prin ter c over .
Cleans the col or pr int head if pr esse d for about three
seconds. Starts the color ink cartridge replacement
procedure if presse d whil e the A ink out light is flashing
or on. Thi s button is l ocated inside the prin ter c over .
Lights
The lights on the front of the printer indicate the printer status,
such as receiving data, paper jam, or ink is low. The following
table describes what the lights mean.
1
B
S
---
N
FOO
-
-
--
--
N
= on, O = off, F = flashing, - = irrelevant
A
---
F
--
--
N
F
N
Printer Sta tus
P
Receiving data, replacing an ink cartridge,
F
charging ink, or cle ani ng pri nt heads.
Paper out. Load paper in the sheet feeder; then
press the E load/ej ec t button to resum e pr inting.
Paper jam. T ur n off the pri n t er and gently pull all
-
the paper out of the pr inter.
Ink low. The black ink cartridge is nearly empty.
Obtain a re pl ac em e n t bl ac k i n k ca r tr i dg e
(S020108).
Ink out. The blac k in k cart r i dg e i s em pty .
Replace the bl ac k in k cartridge (S 020108).
Ink low. The color ink cartridge is nearly empty.
-
Obtain a replacement color ink cartridge
(S020089).
Ink out. The color ink cartridge is empty.
-
Replace the c ol or ink cartridg e (S020089).
Getting to Know Your Printer
1-3
System Requ irements
When using your printer with a PC
To use your printer, you need Microsoft Windows 3.1,
Windows for Workgroups, Windows 95, Windows NT, or
DOS; a shielded, twisted-pair parallel cable. For system
requirements and details on using the printer software with
Windows NT, see the
User’s Guide.
To install and use the printer software (printer driver and
utilities) included on the CD-ROM or floppy disk packed with
your printer, the following is required:
Minimum systemRecommended system
80386/16 MHz processorPentium processor
16MB RAM32MB RAM
20MB hard disk spaceMore than 50MB free disk space
VGA monitorVGA or better monitor
Your computer dealer can help you update your system if it
does not meet these requireme nts .
Windows NT 3.51/4.0 Printer software
1-4
Getting to Kno w Your Printer
When using your printer with a Macintosh
The following are the hardware and system requirements that
must be met to use this printer with a Macintosh.
Applicable computer models (as of July 1, 1996)
Macintosh LC II, LC III, LC475, LC520, LC575, LC630
Macintosh IIcx, IIci, IIsi, IIvi, IIvx
Macintosh Quadra Series
Macintosh Centris Series
Macintosh PowerBook Series (excluding PowerBook 100)
Macintosh PowerBook Duo Series
Macintosh Performa Series
Power Macintosh Series
Interface cables
To use your printer with a Macintosh, you need a standard
Apple System Peripheral-8 cable (8-pin mini-circular
connector) or equivalent.
Environment
1
Minimum systemRecommended system
System 7.1System 7.5 or late r
3MB of available memory8MB or more of available memory
Getting to Know Your Printer
1-5
Note:
❑
The amount of available memory varies according to the number
and kind of applications that are open. To see how much memory
is available, choose About This Macintosh from the Apple menu
and refer to the memory size (listed in kilobytes) under “Largest
Unused Block” (1,024K=1MB).
❑
The memory requirements above are for printing on Letter size
paper. These requirem ents may vary depend ing on the size of the
paper, the type of application you are using, and the complexity of
the document you want to print.
❑
You need an additional 1MB of available memory when
background printing is turned on.
In addition to these system and memory requirements, you
also need 6MB of free hard disk space to install your printer
software. To print, you need extra hard disk space amounting
to about double the size of the file you want to print.
Options and Consumable Produc ts
Options
The following options are available for use with your printer.
Interface cards
A number of optional interfaces are available to supplement
the printer’s built-in parallel and serial interfaces. See Chapter 8
for more information.
If you are not sure whether you need an optional interface or if
you want to know more about interfaces, contact your dealer.
1-6
Getting to Kno w Your Printer
Serial Interface Card C82305✽/C82306
32KB Serial Interface Card C82307✽/C82308
32KB Parallel Interface Card C82310
32KB IEEE-488 Interface Card C82313
Twinax Interface Card C82315
Coax Interface Card C82314
LocalTalk In ter face Card C8231 2
Ethernet Inter face Card C8233 1
Type B Bi-directional Parallel Interface Card C82345
Note:
The asterisk is a substitute for the last digit of the product number,
which varies by country.
✽
✽
✽
✽
✽
✽
✽
✽
Interface cables
EPSON supplies several types of interface cables. You can use
any interface cable that meets the specifications listed below.
See your computer manual for any additional requirements.
Parallel Interface Cable (shielded) C83602✽ from
D-SUB 25-pin (computer) to Amphenol 57 (printer)
Serial Interface Cable C83603✽/C83604✽ from
D-SUB 25-pin (computer) to D-SUB 25-pin (printer)
1
✽
Serial Interface Cable C83605✽/C83606✽ from
D-SUB 9-pin (computer) to D-SUB 25-pin (printer)
Note:
The asterisk is a substitute for the last digit of the product number,
which varies by country.
Getting to Know Your Printer
1-7
Consumable products
Ink cartridg e s
Black ink cartridge S020108
Color ink cartridgeS020089
EPSON special media
Most plain paper works well in your printer. In addition, paper
specifically designed for ink jet printers such as EPSON’s
dpi Ink Jet Paper
EPSON 360 dpi Ink Jet Paper (A4)S041059
EPSON 360 dpi Ink Jet Paper (Letter)S041060
EPSON Photo Quality Ink Jet Paper (A4)S041061
will meet mos t hi gh- qu ali ty prin t in g ne eds .
S041025
S041026
360
1-8
Note:
❑
The availability of special media varies by country.
❑
Ink jet printers are particularly sensitive to the condition of your
paper. Keep unused paper in its original packaging and store it in
a cool, dry place.
Assigning a name to the printer . . . . . . . . . . . . . . . 2-28
Using the Chooser to select your printer . . . . . . . . . . . 2-28
Using the AppleTalk connection . . . . . . . . . . . . . . . 2-31
Getting Star te d
2-1
Unpacking the Printer
Your printer box should contain a CD-ROM, which includes
the printer software that runs your printer, and the following
items:
paper support
printer
power cord
color ink cartridgeblack ink cartridge
In some locations, the power cord comes attached to the
printer. The shape of the AC plug varies by country; be sure
the plug included is the right shape for your location.
Remove all protective materials packed with your printer
before you set it up and turn on the power. Follow the
instructions inserted with the printer to remove these materials.
Save all packaging and protective materials in case you need to
transport the printer later.
2-2
Getting Started
Attaching the Paper Support
Insert the paper support into the slots at the rear of the printer
as shown below.
Note:
To print on transparencies, you need to reposition the paper support
as described in “Loading Transparencies” in Chapter 7.
2
Choosing a Place for the Printer
Follow the guidelines listed below when placing your printer.
Place the printer on a flat, stable surface. The printer will
❑
not operate properly if it is tilted or at an angle.
Place the printer close enough to the computer for the
❑
interface cable to reach it easily.
Leave adequate room for easy operation and maintenance.
❑
Leave enough room on the table at the front of the printer
❑
to lower the output tray.
Getting Star te d
2-3
Avoid using or storing the printer in places subject to rapid
❑
changes in temperature and humidity. Also keep it away
from direct sunlight, strong light, or heat sources.
Avoid places subject to shocks and vibrations.
❑
Place the printer near a wall outlet where the plug can be
❑
easily unplugged.
Note for French-speaking users:
Placez l’imprimante près d’une prise de contacte où la fiche peut être
débranchée facilement.
Avoid electrical outlets controlled by wall switches or
❑
automatic timers. Also, avoid outlets on the same circuit as
large motors or other appliances that can cause fluctuations
in line voltage.
Keep the entire computer system away from potential
❑
sources of electromagnetic interference, such as
loudspeakers or the base units of cordless telephones.
Use a grounded power outlet; do not use an adapter plug.
❑
Using a printer stand
When using a printer stand, note the following:
Use a stand that can support at least 15.0 kg (33.2 lb).
❑
Never use a stand that tilts the printer. The printer should
❑
always be kept level.
2-4
Getting Started
Plugging in the Printer
1.Make sure that the printer is turned off. It is off when the
power button protrudes slightly from the surface of the
control panel.
2.Check the label on the back of the printer to make sure
the voltage required by the printer matches that of the
electrical outlet you will be plugging it into. Also, make
sure that you have the correct power cable for your power
source.
Caution:
It is not possible to change the printer’s voltage. If the
c
rated voltage and your outlet voltage do not match,
contact your dealer for assistance. Do not plug in the
power cord.
P
2
3.If the power cord is not attached to the printer, connect it to
the AC inlet on the back of the printer.
4.Plug the power cord into a properly grounded electrical
outlet.
Getting Star te d
2-5
Installing the Ink Cartridges
Warning:
The ink cartridges are self-contained units. Under ordinary
w
use, ink will not leak from a cartridge. If ink does get on your
hands, wash them thoroughly with soap and water. If ink gets
into your eyes, flush them immediately with water.
Install the ink cartridges as follows:
Note:
Only open an ink cartridge package just before you install the
cartridge, or the ink may dry up.
1.Lower the output tray at the front of the printer; then, holding
the tab on the cover, open the printer cover.
2.Turn on the printer by pressing the
2-6
Getting Started
P
power button.
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