Epson Stylus Color 740 Setup Guide

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Safety Instructions . . . . .1

Important Safety Instructions . . . . . 1

Warnings, Cautions, and Notes . . . . . 4

A Few Precautions . . . . . 2

Setting Up Your Printer . . . . .5

System Requirements . . . . . 5

Printer Parts and Functions . . . . . 8

Attaching the Paper Support . . . . 10

Connecting the Printer to Your PC . . . . 16

Installing the Printer Software in Your PC . . . . 18

Connecting the Printer to Your Macintosh . . . . 21

Installing the Printer Software in Your Macintosh . . . . 22

Selecting Your Printer in the Chooser . . . . 25

Printing Your First Page for Windows . . . . 28

Printing Your First Page for Macintosh . . . . 30

Plugging in the Printer . . . . 10

Installing the Ink Cartridges . . . . 11

Loading Paper . . . . 26

Replacing Ink Cart ridges . . . .32

Maintenance . . . .37

Checking the Print Head Nozzles . . . . 37

Cleaning the Print Head . . . . 39

Aligning the Print Head . . . . 40

Troubleshooting . . . .42

Error Indica tors . . . . 42

Where to Get Help . . . . 44

Options and Consumable Products . . . .50

4008996 xx-00

All rights reserved. No part of this publication may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, without the prior written permission of SEIKO EPSON CORPORATION. The information contained herein is designed only for use with this EPSON printer. EPSON is not responsible for any use of this information as applied to other printers.

Neither SEIKO EPSON CORPORATION nor its affiliates shall be liable to the purchaser of this product or third parties for damages, losses, costs, or expenses incurred by the purchaser or third parties as a result of: accident, misuse, or abuse of this product or unauthorized modifications, repairs, or alterations to this product, or (excluding the U.S.) failure to strictly comply with SEIKO EPSON CORPORATION's operating and maintenance instructions.

SEIKO EPSON CORPORATION shall not be liable for any damages or problems arising from the use of any options or any consumable products other than those designated as Original EPSON Products or EPSON Approved Products by SEIKO EPSON CORPORATION.

SEIKO EPSON CORPORATION shall not be held liable for any damage resulting from electromagnetic interference that occurs from the use of any interface cables other than EPSON Approved Products by SEIKO EPSON CORPORATION.

EPSON and EPSON ESC/P are registered trademarks and EPSON ESC/P 2, ESC/P Raster and EPSON Stylus are trademarks of SEIKO EPSON CORPORATION.

Microsoft and Windows are registered trademarks of Microsoft Corporation.

General Notice: Other product names used herein are for identification purposes only and may be trademarks of their respective owners. EPSON disclaims any and all rights in those marks.

Safety Instructions

Important Safety Instructions

Read all of these instructions before using your printer. Also be sure to follow all warnings and i nstructions ma rked on the printer.

❏ D o not block or cover the o p e nings in the printer’s cabi net. ❏ D o not insert objects through the slots. Ta ke care not to spill

liquid on the printer.

❏ Use only the type o f po wer sour ce indicated on the printer’s

label.

❏ Connect all equipment to properly grounded power outlets.

Avoid using outlet s on t he sam e circ uit as photocopier s or air control systems that regularly switch on and off.

❏ Avoid electrical outlets controlled by wall switches or

automa tic timers.

❏ Keep the entire computer system away f rom potential sources

of electromagnetic interference, such as loudspeakers or the base units of cordless telephones.

❏ Do not use a damaged or frayed power cord. ❏ If you use an ext e nsion cord with the pri nte r, make sure the

total ampere rating of the devices plugged into the extension cord does not exceed the cord’s ampere rating. Also, make sure the total ampere rating of all device s pl ugged into the wall outlet does not exceed the wall outlet’s ampere rating.

❏ Do not attempt to service the printer yourself.

❏ Unplug the pri nter and refer servici ng to qua lified serv ic e

personnel under the following conditions:

The power cord or plug is damaged; liquid has entered the printer; the printer has been dropped or the cabinet damaged; the printer does not operate normally or exhibits a distinct change in performa nce.

❏ If you plan to us e the printer in Ge rmany, observe the

following:

To provide adequate short-circuit protection and overcurrent pro tection f or this prin ter, the buil ding insta llation must be protected by a 16 Amp circuit breaker.

Bei Anschluß des Druc ke rs an die Stromversorgu ng muß sichergestellt werden, daß die Gebäudeinstallati on mit einem 16 A-Überstromschalter abgesichert ist.

A Few Precautions

When using the printer

❏ D o not put your hand insi de the printe r or touch the i nk

cartridg e s during printing.

❏ D o not move the print he ad by ha nd; otherw ise you may

damage th e printer.

❏ Always turn the printer off using the

this button is pressed, the goes off. Do not unpl ug the printer or turn off t he power to the outlet until the

❏ Before transporting the printer, make sure the print head is in

the home ( far right) position and the ink ca rtridges are in place.

P power l ig ht stops flash ing.

P power l ig ht flashes briefly then

P power button. When

When handling the ink cartridges

❏ K eep ink cartridges ou t of the reach of child ren. ❏ If ink gets on your skin, wash it off with soap and water . If it

gets in your eyes, flush them immediately with water.

❏ Do not shake an ink cartridge; this can cause leakage. ❏ Install the ink cartridge immediately after you remove it from

its package. Leavin g the cartridge unpacked for a long time before use may result in reduce d print quality.

❏ Once you install an i nk cartridge, do no t open th e clamp or

remove the cartridge except to replace it with a new one. The cartridge may become unusable otherwise .

❏ D o not use an ink cartridge beyond the dat e printed on the

cartridge carton. For best results , use up the ink cartridges within six months of installing them.

❏ Do not dismantle the ink cartridges or try to refill them. This

could damage the print head.

When choosing a place for the printer

❏ Place the printer on a flat, stable surface that is larger than the

printer. The printer will not operate properly if it is tilted or at an angle.

❏ Av oid places subject to rapi d changes in temperature and

humidi ty. Also k eep it away f rom direct sunlight , strong li ght, or heat sources.

❏ Avoid places subject to shocks and vibrations.

❏ Place the printer near a wall outlet where the plug can be

easily unplugged.

Note for French- speaki ng users:

Placez l’imprimante près d’une prise de contacte où la fiche peut être débranchée facile ment.

Warnings, Cautions, and Not es

Warnings

must be followed c arefully to avoid bodil y injury .

Cautions

must be observed to avoid damage to your equipment.

Notes contain important information and useful tips on the o pera tion of your printer.

Setting Up Your Printer

System Requirements

For PCs

To use your printer, you need Microsoft® Windows® 3.1, Windows

95, Windows® 98, Windows® NT 4.0, or DOS; and a shielded, twi sted-pair parallel cabl e. If you want connect your printer to a USB port, you need a Windows 98 pre-installed PC equipped with a USB port; and a shielded USB cable.

Your computer should also meet the following system requirements:

Minimum system Recommended system

i386/25 MHz processor for Windows 3.1 i486/25 MHz for Windows 95 and NT 4.0 i486/66 MHz for Windows 98

16MB RAM 32MB RAM or more for

10MB hard disk space for Windows 95 and 98 20MB for Windows 3.1 and NT 4.0

VGA monitor VGA or better monitor

Pentium or higher processor

Windows 3.1, 95 and 98 64MB or more for Windows NT 4.0

50MB or more free disk space for Windows 3.1, 95, and 98 100MB or more for Windows NT 4.0

Your computer dealer can help you update your system if it does not meet these requirements.

For Macintosh computers

To use this printer, your Apple® Macintosh® must meet the following system require ments. You als o n eed a standard Apple System Peripheral-8 cable (8-pin mini-circular connector) or equivalent.

Applicable computer models (as of April 1, 1998)

Macintosh LC475, LC575, LC630 Macintosh Quadra Series Macintosh Centris Series Macintosh PowerBook™ Series (PowerBook 190, 520, 540, 550 or later) Macintosh PowerBook Duo 280, 2300c/100 Macintosh Performa 475, 575, 588, 630, 5210 or later Power Macintosh Series

Environment

Minimum system Recommended system

System 7.5.1 System 7.6 or later

5MB of available memory 10MB of available memory when background printing is turned on.

12MB or more of available memory 21MB of available memory when background printing is turned on.

Note:

❏ The amount of available memory varies according to the number and

kind of applications that are o pen . To see how much memory is available, choose

refer to the memory size (listed in kilobytes) under “Largest Unused Block” (1,024K=1MB).

About This Macintosh

from the Apple menu and

❏ The m em ory requirements above are for printing on Letter size

paper. These requirements may vary depending on the size of the paper, the type of applic at ion you are using, and the c omplexity of the document you want to print.

In addition to these system and memory requirements, you also need 10MB of free hard disk space to install your printer software. To print, you need extra hard disk space amounting to about double the si z e of the file you want to print.

Printer Parts and Functions

paper support

edge guides

sheet feeder

printer cover

output tray

output tray extension

adjust lever

Buttons and lights

ink cartridge clamps

Buttons

Button Function

Power

Load/Eject

Cleaning

Lights

Light Status Printer Status

Turns the printer on and off. Clears the printer's memory if pressed twice while the power is on.

Loads or ejects paper if pressed and released within 2 seconds. Resumes printing if pressed and released after a paper out error.

Moves the print head to the ink cartridge replacement position if pressed for 3 seconds while the light is flashing or on. Returns the print head to its home position after ink cartridge replacement. Performs print head cleaning if pressed for 3 seconds when the

Printer is on.

B or

ink out light is off.

ink out

o = on,

P S S

B B A A

f = flashing

Receiving data, replacing an ink cartridge, charging ink, or cleaning the print head.

Paper out. Load paper in the sheet feeder; then press the

load/eject button to resume printing.

Paper jam. Take all the paper out of the feeder, and reload the paper. If the light continues to flash, turn off the printer and gently pull all the paper out of the printer.

Ink low. The black ink cartridge is nearly empty. Obtain a black ink cartridge (S020189).

Ink out. The black ink cartridge is empty. Replace the black ink cartridge (S020189).

Ink low. The color ink cartridge is nearly empty. Obtain a color ink cartridge (S020191).

Ink out. The color ink cartridge is empty. Replace the color ink cartridge (S020191).

Attaching the Paper Support

Insert the paper support into the slots at the re ar of the prin te r.

Plugging in the Printer

1. Make sure that the printer is turned off. It is off when the

power button protrud e s slightly fr om the surfac e of the control panel.

2. Check the labe l on the back of the printer to make sure the voltage required by the printer matches that of the electrical outlet you wil l b e plugging it into. Al so, make sure that you have the correct pow er cable for your power s ource.

Caution:

3. If the power cord is not at tached to the printer, connect it to the AC inlet on the ba ck of the printe r.

4. Plug the power cord into a properly grounded electrical outlet.

It is not possible to change the printer's voltage. If the rated voltage and your outlet voltage do not match, contact your dealer for assistance. Do not plug in the power cord.

Installing the Ink Cartridges

Before installing the ink car tri dges, note the following.

Warning:

The ink cartridges are self-contained units. Under ordinary use,

ink will not leak from a cartridge. If ink does get on your hands, wash them thoroughly with soap and water. If ink gets into your eyes, flush them immed iately with water.

Note:

❏ Do not open the ink cartridge packages until just before you install

them, or the ink may dry up.

❏ Use the ink cartridges packed with your print er the first time you

install ink cartridges, otherwise the printer may not cha r g e ink properly.

Install the ink cartridge s as follows:

1. Lower the o utput tray; then open the printer co ver.

2. Turn on the printer

The print head moves slightly to the left, which is the ink cartridge install position. The

and

3. Lift up the i nk cartridge clamps.

ink out lights come on.

Caution:

Do not move the print head by hand. Otherwise you may damage the printer.

power light flashes and the

4. Open the ink cartridge packages that came with your printer. Next, remove only the yellow tape seals from ea ch cartridge .

Caution:

5. Place the cartridges g ently into the i r holders wi th the label s face-up. The color ink cartridge, which is larger, goes on the right and the black g oes on the l eft. Do not press down on th e cartridges.

❏ Remov e the yellow tape seals from the cartridges before

❏ Do not remove the blue portion of the tape seals from the

❏ Do not remove the tape seals from the bottom of the

installing them; otherwise the cartridges may bec om e unusable.

cartridges; otherwise the cartridges may become clogged and cannot print.

cartridges; otherwise, in k will leak.

Note:

Install both ink cartridges. If either of the cartridges is not installed, the printer will not work.

6. Press the ink cartridge clamps down until they lock in place .

Caution:

Once you install the ink cartridges, do not open their clamps again until you replace the ink cartridges. Otherwise, the cartridges may become unusable.

7. Press the and begins charging th e in k delivery sys te m.

The ink charging process may take about one minute to complete , during which time the the printer produces a variety of mechanical sounds. These sounds are normal. When the ink delivery system has been charged, the print head returns to its home (far right) position.

cleaning button. The printer moves the print head

power light flashes and

Cauti on:

Never turn off the printer while the

power light is flashing.

8. Close the printer cover.

Now you are ready to connect the pri nter to your compu te r. To connect the printer to your PC, see the next section. To connect the print e r to a Macintosh, see “Connecting the Printer to Your Macintosh” on page 21.

Connecting the Printer to Your PC

Connecting to a parallel interface

To connect the printer to your computer using the bu ilt-in parallel interface, you need a shielded, twisted-pair parallel cable.

Follow these steps to connect your printe r.

1. M ake sure both the pri nter and co mputer a re turned o ff.

2. Plug the cable connector secu re ly into the pri nter's inte rface connector. Then squeeze the wire cl ips together until they lock in place on both sides. If your cable has a ground wire, con nect it to the ground co nnector b elow the interface connector.

3. Plug the other end of the cable into the computer's parallel interface. If ther e i s a ground wir e a t the computer en d of the cable, connect it to the ground connector at the back of the computer.

See “Installing the Printer Software in Your PC” on page 18 for instructions on installing the printer software. You must install the printer software before using your printer.

Connecting to a USB port

To connect the printer to a USB port, you need a shielded USB cable and a Windows 98 pre-installed PC.

Follow these steps to connect your printer:

1. Make sure your printer is turned off and Windows 98 is running.

2. Connect one end of the interface cable to the printer’s USB port.

3. Connect the other e nd to the co mputer's USB port .

See the USB manual shipped with your printer for instructions on installing the EPSON USB Pri nter Dev ic e Driver and the printer software in your PC. The EPSON USB Printer Device Driver and the printer software must be installed before using your printer. This software is in cluded in the “Printer Software for EPSO N Stylus COLOR 740” CD-ROM shipped with your printer.

Installing the Printer Software in Your PC

After connecting the printer to your computer, you need to install the software included on the “Printer Software for EPSON Stylus COLOR 740” CD-ROM shipped with your printer.

Your printer software includ e s: ❏ Printer driv er

The printer driver is the software that runs, or “drives,” your printer. With it, you can make settings such a s media type, print quality, speed, and pa per size.

❏ Utilities

The Nozzle Check, Head Cleaning, and Print Head Alignme nt utilities help you ke ep your printer in top operating condition.

❏ EPSON Status Monitor 2 (not for Windows 3.1)

The EPSON Status Monitor 2 notifies you of printer errors and displays print er stat us informat ion such as the a mount of i nk remaining. The Status Monitor al so guides yo u when replacing i nk cartridges.

❏ HIGH QUALITY IMAGES (for Windows 95 and NT 4.0 only)

HIGH QUALITY IMAGES allows you to quickly and easily see the kind of high-quality printout available from the EPSON Stylus COLOR 740.

If you are using the floppy disk version of the software, make a backup copy of the EPSON printer software disk before you begin installation. If you wish to make a floppy disk version of the printer software on your CD-ROM, you can use the Driver disk creation utility included on the CD. See “Installing in Windows 95, 98, and NT 4.0” on page 19, “Installing in Windows 98 with USB interface” on page 19, or “Installin g in Windows 3.1” on page

20.

Installing in Windows 95, 98, and NT 4.0

1. Insert the printer software CD shipped with your printer in the CD-ROM drive. The Installer dialog box appears. (For floppy dis k user s, inse rt the disk i n a disk drive, then double click the FD drive icon and double-click the

Setup.exe

icon.)

2. Click

3. When the installation is complete, click

Note:

❏ If the New H ardware Found screen or any o ther Wizard appears

❏ Installation time varies depend ing on your computer.

For information on opening and us ing the software, s ee “Print ing Your First Page for Window s” on pa ge 28. See also “Using the Printer Softwar e fo r Windo ws” in the on li ne Reference Gui de .

If you use your printer on a network with Windows 95, 98, or NT

4.0, see “Network Printing” in the online Reference Guide.

Install

to start th e printer so ftware installation.

when you turn on your computer, click above.

Cancel

and follow the steps

Installing in Windows 98 with USB interface

If you conn e cte d your printe r using the USB interfa ce, you need to install the EPSON USB Printer Device Driver and the printer software included in the printer software CD-ROM. Follow the instructi ons in the USB User’s Guide that cam e with your printer.

Note:

If you wish to make a floppy di sk version of the printer software incl uded on your CD-ROM, insert the printer software CD-ROM, then click the

Driver disk creation utility

instructions.

button and follow the on-screen

For information o n opening and using the s oftware, see “Printing Your First Page for Windows” on page 28. See also “Using the Printer Software for Windows ” in the online Reference Guide.

Installing in Windows 3.1

Follow these steps to install the software in Windows 3.1:

1. Make sure Windows 3.1 is running and t he Program Manager window is open.

2. Insert the printer sof tware CD shi p ped with your prin ter in the CD-ROM drive. (If you use the floppy disk version, insert it in a disk drive.)

3. Choose In the Command Line box, type CD-ROM drive has a dr iv e letter other tha n “D” or i f you are using the floppy disk version, substitute the appropriate letter.

Note:

If you wish to make a floppy disk version of the printer software included on your CD-R OM, type the dialog box that appears, click the button and follow the on-screen instructions.

Run

from the File menu. You see the Run dialog box.

D:SETUP

EPSETUP

Driver disk creation utility

and click OK. If the

instead of

SETUP

. In

4. The installation program begins copying the printer software files.

5. When the installation is complete, click OK to exit the installation program.

The installation program automatically selects this printer as the default printer for Windows applications.

Connecting the Printer to Your Macintosh

To use the printer's built-in serial interface, you will need an Apple System Peripheral-8 cable.

Follow these steps to connect the printer:

1. Make sure both your printer and Macint osh ar e s witched off .

2. Connect one end of the interface cable to the serial connector on the back of the printer.

3. Connect the other end of the interface cable to either the modem port or printe r port on the Macintosh. The ports ar e marked with the following icons.

modem port

printer port

See the next section for instructions on installing the printer software. You must install the printer software before using your printer.

Installing the Printer Software in Your Macintosh

After connecting the printer to your Macintosh, you are ready to install the printer software included in the “Printer Software for EPSON Stylus COLOR 740” CD-ROM shipped with your printer.

Your printer software includ e s: ❏ EP S O N Printe r Driver Package

SC740

This is the printer driver software that runs your printer. With it, you can m ake settings such as media type, print quality, speed, and paper size.

EPSON Monitor3

Monitors and manages background printing jobs. You must turn o n backg rou nd prin ting in the Choose r to use thi s uti lity .

StatusMoni tor

Keeps track of the current status of your printer, and alerts you when printer errors occur.

Nozzle Check

Checks the print he ad for clogging. Head Cleaning

Cleans the print head to maintain the best print quality.

Print Head Alignment

Adjusts the print head so that vertical an d horizontal lines are aligned.

❏ ColorSync 2.0 and Profiles

Match es the co lors in yo ur prin tout with the col ors display ed on your screen automaticall y. Use this when printing scan ned photographs or computer graphics.

If you are usi ng the floppy disk version, make a backup copy of the EPSO N Macintosh printer software disk before you begin installation.

Caution:

Turn off all virus protection programs before you install your

printer software.

Follow th ese steps to install your printer software :

1. Turn on your Macintosh and insert the software CD in the CD-ROM drive. (If you use the floppy disk version, insert it in a disk drive.)

2. The EPSON printer software disk opens automa tically.

3. If a single separate folders containing installer icons for several lang ua g e s appear, doub le-c l i ck the folde r f o r yo u r pref erred language, then double-clic k the

Installer

icon appears, double-click the icon. If

Installer

icon inside it.

4. Aft er the initial scr een appears, click following dialog box appears.

5. If you want to install all of the printer software included on your printer software CD-R OM, make sure the Install Location box shows the correct disk drive and click

Continue.

The

Install

6. If you are low on disk space, select pop-up menu and click destination for installation, then click

Note:

Click the icon to get information on each component.

7. When a message appears informing you that installation is finished, click Restart to complete the installation and restart your comp uter.

Serial Driver Package

Custom Install

. Confirm the

Install

from the

Selecting Your Printer in the Chooser

After you install the printer software , y ou need to o p e n the Chooser to select your printer. You have to choose the printer the first time you use it or whenever you want to switch to another printer. Your Macintosh will always print using the last printer selected.

Note:

If you are using a Macintosh Quadra 950 or 900, you need to choose

Compatible

printer from the Chooser. To open t he Serial Switch dialog bo x, choo se

Control Panel

1. M ake sure the printer is connected to yo ur M acintosh and is turned on.

in the Serial Switch dialog box before selecting your

from the Apple menu, then choose

Serial Switch

2. Choose printer's i co n and the port your printe r is connected to.

Note:

If you are using an AppleTalk network, an alert message may appear when you click the port. In this case, reselect the other port, or make AppleTalk setting

Chooser

from the Apple menu. Then click your

Inactive

then select the port again.

3. Click the

Background Printing

radio buttons to turn

background printing on or off.

4. When background printing is on, you can use your Macintosh while it is preparing a document for printing. You must turn on background printing to use the EPSON Monitor3 utility to manage pr in t jobs.

5. Close the Chooser.

For information o n opening and using the s oftware, see “Printing Your First Page for Macintosh” on page 30. See also “Using the Printer So ftware for M acintos h” in th e online Ref erence Guide.

Loading Paper

Follow the se steps to load pl ain paper in the printer.

You can also print on ink jet paper, photo-quality glossy film or paper, photo paper, transpar e nci e s, envelopes, index cards, and adhesive sheets. For details on using such media, see “Printing on Special Paper” in the online Reference Guide.

1. Lower th e outp ut tra y and sl ide ou t the ex tens ion. Next, slide the left edge guide so that the distance between the edge guides is slightly wi der than the width o f your paper.

edge guide

output tray

2. Fan a stack of paper; then tap it on a flat surface to even the edges.

3. Load the stack of paper with the printable side up and the right edge of the paper resting a gainst the right side of the sheet feeder. Then slide the left edge guide against the edge of the paper.

printable side up

Note:

❏ Alwa y s loa d pap er into the sheet feeder short edge first. ❏ Make sure the paper stack fits under the arrow mark inside the

edge guide.

Printing Your First Page for Window s

After loading the paper, you are ready to print your first page. In order to check the operation of your prin ter, we reco mmend printing the README file provided with your printer softw are. The README file contains the latest information about your printer so ftware.

Follow these steps to print the README file:

1. Click

2. Click

3. Make sure your printer is selec ted an d the n clic k

Start

, point to

95, and 98) or

EPSON Stylus COLOR 740 Readme

click Windows 3.1, open t he EPSON program group fr om Program Manager and double-click

Readme

Options

or buttons. The driver settings window appears.

on the File menu. The Print dialog box appears.

. You may need to click a combination of these

Programs

EPSON Printers

EPSON Stylus COLOR 740

, point to

(for Windows NT 4.0), and then

Epson

(for Windows

. If you are using

Properties

4. Click the Media Type box and select the media you loaded in the printer.

Main

tab if necessary, then click anywhere in the

5. Select

6. Make sure the Mode option is set to

7. Click OK at the bottom of the window. You return to the Print

8. Click

While printing, the EPSON Progress Meter (Windows 95, 98, and NT 4.0) or the EPSON Despooler dialog box (Windows 3.1) will appear, showing the printing progress and the status of your printer. For details, see “Checking Printer Status and Managing Print Jobs for Windows” in the online Reference Guide.

Congratulations! Your EPSON printer is now fully setup and ready to h e lp you create wonderfu l printouts. Fo r further informat ion about y our printer, s e e the online Reference Guide. For details about the printer software, see online help. To learn more about color printing, se e the online Color Guide.

Color

as the Ink setting.

Automatic

When other settings according to the Media Type and Ink settings you make.

dialog box (or a similar dialog box).

combination of these buttons.

Automatic

Close, OK

is selected, the printer software optimizes

, or

to print. You may need to click a

Printing Your First Page for Macint osh

After loading the paper, you are ready to print your first page. In order to check the operation of your prin ter, we reco mmend printing the README file located on your printer software CD. The README file contains the latest information about your printer so ftware.

Follow these steps to print the README file:

1. Insert the pri nter software CD.

2. Open the EPSON fo lder and double-click the README file.

3. Choose

dialog box shown below.

4. Select the paper size you loaded in the printer from the Paper Size list.

5. Select option.

6. After making your settings, click the OK button to close the Page Setup dialog box.

Note:

You cannot print from the Pa ge Setup dialog box. You can only print from the Print dialog box.

Page Setup

Portrait

from the File menu. This brings up the

Landscape as

the Orientation

7. Choose box shown be low.

8. Select the media you loaded in the printer from the Media Type list.

from the File menu. This brings up the dialog

9. Select

10. Make sure the Mode option is set to

11. Click

Color

When other settings according to the Media Type and Ink settings you make.

Automatic

as the Ink option.

is selected, the printer software optimizes

to start printing.

Automatic

Replacing Ink Cartridges

Using the printer's control panel

The printer’s indicator lights will inform you when it is time to obtain a replacement i nk cartr idge an d w hen it is t ime to replac e an empty cartridge.

This table describes the status of the lights on your printer and the actions you need to take.

Lights Action

f B

o B

Obtain a replacement black ink cartridge (S020189).

Replace the empty black ink cartridge.

f A

o A

= on, f = flashing

Caution:

Note:

If the ink runs out, you cannot continue printing until you replace it, even though the other in k cart rid g e stil l contains ink.

❏ EPSON rec om m e nd s the use of genuine EPSO N ink

cartridges. Other products not manufactured by EPSON may cause damage to your printer not covered by EPSON's warranties.

❏ Leave the old cartridge installed in the printer until you have

obtained a replacem ent. Otherwise, ink remainin g in the print head nozzles may dry out.

Obtain a replacement color ink cartridge (S020191).

Replace the empty color ink cartridge.

To replace a n ink cartridge using the printer’s control panel, follow these steps.

black and

power light should be on,

color ink out light.)

1. Make sure the printer is on. The but not flashing. (Determine which cartridge needs to be replaced as indicated by the

2. Lower the o utput tray a t the front of the printer, then open the print e r cover.

3. Hold down the print head moves left slightly to the cartridge replacement position and the

Caution:

Note:

If you press the and head.

Do not move the print hea d b y ha nd . Always use the cleaning button to move it. Otherwise you may damage the printer.

ink out lights are off, the p rinter starts cleaning the print

cleaning button for three seconds until the

power light b e gins flashing.

cleaning button for three seco nd s when the

4. Lift up the clamp that holds the cartridge you want to replace as far as it will go. When you do, the cartridge will rise partly out of the cartridge holder.

The illustration shows color ink replacement. To replace black ink, lift up only the smaller clamp on the left.

Caution:

5. Lift the cartridge out of the printer and dis pose of it properly. Do not take the used cartridge apart or try to refill it.

Once you open the ink ca rtridge clamp, the ink cartridge becomes unusable and cannot be reinstalled even if ink remains.

Warning:

If ink gets on your hands, wash them thoroughly with soap and water. If ink gets into your eyes, flush them immediately with water.

6. Rem o ve the ink ca rtridge from its protective bag. Next, remove only the yellow tape seal from the cartrid ge.

Caution:

7. Place the ink cartridge gently into the cartrid ge holder with the label on the cartridge face up. Do not press down on the cartridge.

❏ You must remove the yellow tape seal from the cartridge.

Leaving the tape on when you install the cartridge will permanently damage it.

❏ Do not remove the blue portion of the tape seal from the

top of the cartridge; otherwise, the cartridge may become clogged and cannot print.

❏ Do not remove the tape seal from the bottom of the

cartridge; otherwise, in k will leak.

8. Press the ink cartridge clamp down until it locks in place.

The illustration shows color ink replacement. To replace black ink, press down the smaller clamp on the left.

Caution:

9. Press the and begins ch a rgi ng the ink de liv e ry system. This process takes about 1 minute to complete. When the ink charging process is f inished, the printer retu rns the print head to its home position and the

Once you install th e c art rid ges, do not open their clamps again until you replace the ink cartridges. Otherwise, the cartridges may become unusable.

cleani ng button. T he printer moves the prin t head

power light stops flashing.

Caution:

power light continues to flash while the printer

The performs the ink charging operation. Never turn off the printer while this light is flashing. Doing so can result in incomplete charging of ink.

10. Close the printer cover.

Maintenance

Checking the Print Head Nozzles

If you find that the printed image is unexpectedly faint or dots in the printed image are missing, you may be able to solve these problems by checking the print head nozzles.

You can check the print head nozzles f ro m your computer with the Nozzle Check utility in the printer software, or from the printer its e lf by using the printer’s control panel buttons.

Note:

Do not start the Nozzle Ch eck utility while print ing is in progress; otherwise your printout may be marred.

load/eject button and press the

1. Hold down the button to turn on the pri nter. Then release both buttons.

power

The printer prints an op e ration check page including yo ur printer’s ROM version i nformation, the in k counter code, and a nozzle check pattern. Here is a typical printout:

The above sample is in black and white, but the actual test prints in color (CMYK).

2. Press the

power button to turn off the printer after it finishes

printing the nozzle check pattern.

If the nozzle check page does not print satisfactorily, for example, if any segment of the pri nted line s is missin g, there is a problem with the printer. This could be a clogged ink nozzle or a misaligned print head. See the next section for detai ls on cle aning the print hea d. For info rmation o n aligni ng the print head, see “Aligning the Print Head” on page 40.

Cleaning the Print Head

If you find that the printed image is unexpectedly faint or dots in the printed image are missing, you may be able to solve these problems by cleaning the pri nt head, w hich ensures that the nozzles are delivering ink properly.

You can clean the print head from your computer with the Head Cleaning utility in the printer software, or from the prin ter itself by using the printer’s control panel buttons.

Note:

❏ Print head cle aning u ses b oth col or and b lack i nk. To avoid wasti ng

ink, clean the p rint head only if print quality dec lines.

❏ Use the Nozzle Check utility to confirm that the print head needs to

be cleaned. This saves ink.

❏ When the

the print head. Replace the appro p riat e ink cartridge first.

❏ Do not sta rt th e Head Cleaning or Nozzle Chec k utility while

printing is in progress; otherwi se your p r int out may be marred.

or A ink out light is flashing or on, you cannot clean

1. Make sure that the P power lig ht i s on and th at both the B

and

Note:

If the head, and this operation will start the ink cartridge rep lac e ment procedure. If you do not want to replace an ink cartridg e at this moment, press the its home position.

2. Hold down the

The printer starts cleaning the print head and the light begins flashing. Print head cleaning takes about one minute to complete.

ink out lights are off.

or A ink out light is flash ing or on, you cannot clean t he

cleaning button to ret urn the print head to

cleaning button for three seconds.

power

Caution:

Never turn off the printer while the Doing so may damage the printer.

power light is flashing.

3. When the a document to confirm that the head is clean and to reset the cleaning cycle .

If print quality hasn’t improved after repeating this procedure four or five times, one or both of your ink cartridges may be old or damaged and may need to be replaced. To replace an ink cartridge before it is empty, see “Replacing an Old or Damaged Ink Cartridge” in the online Reference Guide.

If the prin t quality still h as not improved afte r re placing the ink cartridg e s, contact your deale r.

power light stop s fla shi ng, p rint a few l ines fro m

Aligning the Print Head

If you notice a mi sali gnment of v ertic al l in es, y ou may be able t o solve this pro b l e m from your computer using the Print Head Alignme nt utility in your print e r software.

If you are using DOS, see “Aligning the print head” in your DOS User’s Guide.

Note:

Do not start the Print Head Align ment utility while pr inting is in progress; otherwise your printout may be marred.

For Windows users

1.Make sure paper is loaded in the sheet feeder.

Caution:

2.Access the printer software window. If you need instructions, see “Accessing the printer software” in the online Reference Guide.

Use paper at least 210 mm (8.27 inches) wide; for example , A4 size paper loaded short edge first. Otherwise, the print head will spray ink directly onto the platen.

3.Click the button.

4.Follow the messages on your screen to align the print head.

For Macintosh users

1.Make sure A4 or wider paper is loaded in the sheet feeder.

2.Click the Utility icon button in the Print dialog box. Then click the

3.Follow the messages on your screen to align the print head.

Utili ty

tab, then click the

Pri nt Head Ali gnment

button.

Print Head Alignment

Troubleshooting

Erro r Indicators

You can identify many common printer problems with the lights on your printer’s control panel. If your printer stops working and the lights are on o r flashing, u se the foll owing table of panel light patterns to diagnose the problem, then follow the recommended correctiv e measures.

Lights Problem and Solution

Paper Out

o S

f S n B n A

f B

No paper is loaded in the printer.

The paper is not loaded correctly.

Paper Jam

Paper has jammed in the printer.

Ink Low (black ink cartridge)

The black ink cartridge is nearly empty.

Load paper in the sheet feeder; then press the eject button to turn this light off. The printer resumes printing.

Remove and reload the paper; then press the eject button to turn this light off.

Take all the paper out of the feeder, and reload the paper; then press the button to turn this light off. If the light continues to flash, turn off the printer and gently pull all the paper out of the printer. If it tears and pieces remain inside the printer, open the printer cover and remove the pieces of paper. Turn on the printer and try again.

Obtain a replacement black ink cartridge (S020189).

load/

load/eject

Ink Out (black ink car trid ge )

o B

f A

o A

f P f S o B o A

The black ink cartridge is empty.

Ink Low (color ink cartridge)

The color ink cartridge is nearly empty.

Ink Out (color ink car tridg e )

The color ink cartridge is empty.

Carriage Error

The print head carriage is caught by jammed paper or other foreign material and cannot return to the home position.

Replace the black ink cartridge with a new one (S020189). See "Replacing Ink Cartridges" on page 32.

Obtain a replacement color ink cartridge (S020191).

Replace the color ink cartridge with a new one (S020191). See "Replacing Ink Cartridges" on page 32.

1. Turn off the printer. After a few seconds, turn it on again. The printer will eject any jammed paper.

2. If the paper is not ejected, turn off the printer. Open the printer cover and remove any paper from the paper path by hand.

If the error is not cleared, contact your dealer.

Unknown Printer Error

f P

An unknown printer error has occurred.

f S f B f A

= on, n = off, f = flashing

Turn off the printer, and after a few seconds, turn it on again. If the error is not cleared, contact your dealer.

Where to Get Help

If your printer i s not operating properl y and you cannot solve the problem using the tr oubleshoot ing information in your pri n ter documentation, contac t customer support servi ces for assi stance.

We will be able to help you much more quickly if you give us the following information:

Serial number of your printer

(The seria l number label is on the back of the printer.)

Printer model Brand and model of your computer Printer software version

(Click

Windows version you are using Software application(s) you normally use with your printer

and their version number(s)

About

in your printer driver.)

For United Kingdom and the Republic of Irela nd Users

If you purch ased your printer in the UK or the Republic of I reland, EPSON (UK) Limited pr ovide s a r ange of c ust omer ser vic es and technical support.

World Wide Web

If you can connect to the Internet and have a Web browser, you can access our Web site a t will find information on the latest EPSON products, software drivers, on-line user guides, and answers to frequently asked questions.

http://www.epson.co.uk

. Here you

Faxon EPSON

Contact Faxon EPSON Faxback Service fo r support information including troubleshooting tips, switch settings, and driver information.

To use Faxon EPSON, call 01442 227332 in the UK or 0044 1442 227332 from the Republic of Ireland using a touch-tone phone. You will be asked to follow a simple r o uti ne to register your document request. Once you have entered your telephone and fax number s, Faxon E PSON wil l fax a copy of the do cument cat alogue to your fax machine.

When you have found the docume nts that you need in the catalogue, call Faxon EPSON again and enter the document ID numbe rs. The documents will be faxe d to you automatically.

Bulletin Board Service for latest drivers and utilities

You can call the EPSON Bulletin Board Service on 01442 227479 in the UK or 0044 1442 227479 from the Republic of Ireland. No membership is required. Make sure that your communications software is set to 8 data bits, 1 stop bit, no parity bit, ANSI terminal mode emulation, and a modem speed of up to 28.8 Kbps. Downloading protocols supported include Xmodem, Ymodem and Zmodem. See the documentation that came with your communications software and modem for more information.

When you first connect t o the Bulletin Bo ard Ser vice, you will be asked for your name, company name, phone number and a password (which you c an invent yo urself).

Customer and Warranty Support

Our Customer and Warranty Support teams can be contacted by calling 0870 163 7766 in the UK or 0044 0870 163 7766 from the Republic of Ireland. They can provide the following services:

❏ Technical information on installing, configuring, and

operating yo ur EPSON products

❏ Arranging for faulty EPSON products to be repaired within

the warranty period

A full list of EP SON Customer and Warr anty Su pport se rv ices is available on the tec hnical supp ort secti on of our world wide web pages at EPSON Faxback service in document number 5085.

http://www.epson.co.uk/support/

and on Faxon

Pre Sales Enquiry Desk

The Enquiry Desk team can be contacted by calling 0800 220546 in the UK or 1 800 409132 from the R epublic o f I rel and, by f axing 01442 227271 in t h e UK o r 0044 1442 227271 fro m the R epublic of Ireland, and via Email at the following information:

info@epson.co.uk

. They can provide

❏ Pre Sales information and literature on new EPSON products

(also available via our world wide web site at

www.epson.co.uk

❏ Where to purchase genuine EPSON c onsumables,

accessories, and options

)

http://

For Australian Users

EPSON Australia wishes to provide you with a high level of Customer Service. As well as the user’s guide, we provide the following sources for obtaining information:

EPSON FAXBACK

EPSON FAXBACK will fax you the latest specifications and pricing for most EPSON products offered in Australia. There is also technical information including details of the latest software and drivers available. Phone (02) 9903 9075 and the system will guide you through a number of choices before faxing the informat ion to your fax machine.

EPSON Bulletin Board System

This is where you can download the latest software and drivers. Visit the BBS to check out the latest versions. If you have a modem, phone (02) 9417 5090.

Internet URL http://www.epson.com.au

Access the EPSON Aust ralia World Wide W e b pages. Worth taking your modem here for the occasional surf! You can get the same inf ormation as offered on the EPS ON FAXBACK and the EPSON Bulletin Board plus more.

Your dealer

Don’t forget that your dealer can often help identify and resolve problems. The dealer should alw ays be the first call for a dvice on problems. They can often solve problems quickly and easily as well as give you advice on the next step to take.

EPSON Helpdesk

EPSON Helpdesk is provided as a final backup to make sure our clien t s have access to advice. Oper ators on the H e lp de sk can a id you in diagnosing hard wa re and software pro blems. They can also advise you on the latest EPSON products and where the nearest dealer or service age nt is loca ted. Many types of queries are answered here.

The Helpdesk numbers are:

Phone: (02) 9903 9040 Fax: (02) 9903 9189

We encourage you to have all the relevant info rmation on hand when you ring. The more information you prepare, the fast er w e can help solve the problem. This inform ation incl udes the User’s Guide for your EPSON product, type of computer, operating system, application programs, and any ot her information you feel is required.

For Singapore Users

Contact the telephone and fax numbers below:

Phone: (065) 337-7911 Fax: (065) 334-1185

For Hong Kong Users

To obtain technical support as well a s other af ter-sales services, users are we lcome to co ntact EPSON Hong K ong Limited.

Internet home page

EPSON H ong Kon g has estab lished a local home page in both Chinese and English on the Internet to provide users with the following information:

❏ Product information ❏ Answers to Frequently Asked Questions (FAQs) ❏ Latest ver si ons of EPS ON prin ter driver s

Users c an access our World Wide We b home p age at:

http://www.epson.com.hk

Electronic bulletin board system

An electronic bulletin board system (BBS) is also available to obtain printer information and the latest versions of printer drivers. You can log on to the following number for the BBS service:

BBS: (852) 2827-4244

Technical Support Hotline

You can also co ntact our technic al staff at the follow ing telephone and fax numbers:

Phone: (852) 2585-4399 Fax: (852) 2827-4383

For Philippines Users

To obtain technical support as well as other after sales services, users are welcome to contact the EPSON Philippines Representative Office at the telephone and fax numbers below:

Phone: (632) 813-6552 Fax: (632) 813-6545 BBS: (632) 814-0595

Options and Consumable Products

Interface cables

You can use any interface cable that meets the following specifications. See your computer manual for any additional requirements.

❏ Parallel Interface Cable (s hielded) C83602✽

(computer) to 36-pin Amphenol 57 Series (printer)

❏ USB Interface Cable (shielded) C83623✽ from Series A 4-pin

(computer) to Series B 4-pin (printer) (This cable not supplied in all locations.)

Note:

The asterisk (✽) is a substitute for the last digit of th e p roduc t number, which varies b y country.

Caution:

Use only the interface cables listed above. Using other cables not covered by EPSON warranties may cause the printer to malfunction.

from D-SUB 25-pin

Ink cartridges

Black ink cartridge S020189 Color ink cartridge S020191

EPSON special media

Most plain paper works well in your printer. In addition, EPSON offers specific ally designed media for ink jet printers to

high-quality printing needs.

EPSON 360 dpi Ink Jet Paper (A4) S041059

EPSON 360 dpi Ink Jet Paper (Letter) S041060

EPSON Photo Quality Ink Jet Paper (A4) S041061

EPSON Photo Quality Ink Jet Paper (Letter) S041062

EPSON Photo Quality Ink Jet Paper (Legal) S041067

EPSON Photo Quality Ink Jet Card (A6) S041054 EPSON Photo Quality Ink Jet Card (5 × EPSON Photo Quality Ink Jet Card (8 × 10”) S041122 EPSON Photo Quality Self Adhesive Sheet (A4) S041106 EPSON Ink Jet Note Cards A6

(with envelopes) EPSON Ink Jet Greeting Cards 5 × 8”

(with envelopes) EPSON Ink Jet Greeting Cards 8 × 10”

(with envelopes) EPSON Photo Quality Glossy Film (A4) S041071 EPSON Photo Quality Glossy Film (Letter) S041072 EPSON Photo Quality Glossy Film (A6) S041107 EPSON Photo Quality Glossy Paper (A4) S041126

8”)

meet most

S041025

S041028

S041026

S041029

S041048

S041121

S041147

S041148

S041149

EPSON Photo Quality Glossy Paper (Letter) S041124 EPSON Ink Jet Transparencies (A4) S041063 EPSON Ink Jet Transparencies (Letter) S041064 EPSON Photo Paper (A4) S041140 EPSON Photo Paper (Letter) S041141 EPSON Photo Paper (4 × 6”) S041134 EPSON Photo Stickers (A6) S041144 EPSON Pa noramic Photo Paper (210 × 594 mm) S041145 EPSON Iron-On Cool Peel Transfer Paper (A4) S041154 EPSON Iron-On Cool Peel Transfer Paper (Lett er) S041153

S041155

Note:

The availability of special media varies by country.

EPSON OVERSEAS MARKETING LOCATIONS

EPSON AMERICA, INC.

20770 Madrona Ave. P.O. Box 2842 Torrance, CA 90509-2842 Phone: (800) 922-8911 Fax: (310) 782-5220

EPSON DEUTSCHLAND GmbH

Zülpicher Straße 6, 40549 Düsseldorf Germany Phone: (0211) 56030 Fax: (0211) 5047787

EPSON AUSTRALIA PTY. LTD.

70 GIBBES STREET, CHATSWOOD 2067 NSW. Phone: 2-9903-9000 Fax: 2-9903-9177

EPSON HONG KONG LTD.

Rooms 4706-10, 47/F, China Resources Bldg., 26 Harbour Road, Wanchai, Hong Kong Phone: 2585-4300 Fax: 2827-7083

EPSON ITALIA S.p.A.

V.le F.lli Casiraghi 427 20099 Sesto S.Giovanni MI, Italy Phone: 2-262331 Fax: 2-2440750

EPSON UK LTD.

Campus 100, Maylands Avenue, Hemel Hempstead, Herts, HP2 7TJ, U.K. Phone: (+44) 01442 261144 Fax: (+44) 01442 227227

EPSON FRANCE S.A.

68 bis, rue Marjolin 92300, Levallois-Perret, France Phone: 33.1.40.87.37.37 Telex: 610657

EPSON SINGAPORE PTE. LTD.

No. 1 Temasek Avenue #36-00 Millenia Tower, Singapore 039192 Phone: (065) 33 77 911 Fax: (065) 33 41 185

EPSON TAIWAN TECHNOLOGY & TRADING LTD.

10F, No. 287 Nanking E. Road, Sec. 3, Taipei, Taiwan, R.O.C. Phone: (02) 717-7360 Fax: (02) 712-9164

EPSON IBERICA S.A.

Av. de Roma, 18-26 08290 Cerdanyola del Valles Barcelona, Spain Phone: 582. 15.00 Fax: 582. 15.55

SEIKO EPSON CORPORATION (Hirooka Office)

80 Harashinden, Hirooka Shiojiri-shi, Nagano-ken 399-0785 Japan

EPSON PORTUGAL, S.A.

R. do Progresso, 471, 1º Perafita 4460 Matosinhos, Portugal Phone: (02) 996 14 02 Fax: (02) 996 14 11

1998 February

Printed in JAPAN 1998 XX.XX

Epson Stylus Color 740 Setup Guide

Specifications and Main Features

Frequently Asked Questions

User Manual

Safety Instructions

Setting Up Your Printer

Printer Parts and Functions

Attaching the Paper Support

Plugging in the Printer

Installing the Ink Cartridges

Loading Paper

Printing Your First Page for Window s

Printing Your First Page for Macint osh

Replacing Ink Cartridges

Maintenance

Checking the Print Head Nozzles

Cleaning the Print Head

Aligning the Print Head

Troubleshooting

Erro r Indicators

Where to Get Help

Options and Consumable Products