Epson Stylus C42 User Manual

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EPSON Stylus® C42 Series

User’s Manual

Page 2

All rights reserved. No part of this publication may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, without the prior written permission of SEIKO EPSON CORPORATION. The information contained herein is designed only for use with this EPSON printer. EPSON is not responsible for any use of this information as applied to other printers.

Neither SEIKO EPSON CORPORATION nor its affiliates shall be liable to the purchaser of this product or third parties for damages, losses, costs, or expenses incurred by purchaser or third parties as a result of: accident, misuse, or abuse of this product or unauthorized modifications, repairs, or alterations to this product, or (excluding the U.S.) failure to strictly comply with SEIKO EPSON CORPORATION’s operating and maintenance instructions.

SEIKO EPSON CORPORATION shall not be liable for any damages or problems arising from the use of any options or any consumable products other than those designated as Original EPSON Products or EPSON Approved Products by SEIKO EPSON CORPORATION.

A Note Concerning Responsible Use of Copyrighted Materials

Digital cameras and scanners, like photocopiers, conventional cameras, and ink jet printers, can be misused by improper copying and reprinting of copyrighted material. While some countries’ laws permit limited copying of copyrighted material in certain circumstances, those circumstances may not be as broad as some people assume. EPSON encourages each user to be responsible and respectful of the copyright laws when using digital cameras, scanners, and ink jet printers.

Trademarks

EPSON, EPSON Stylus and EPSON Photo Stickers are registered trademarks of SEIKO EPSON CORPORATION.

EPSON SoundAdvice is a service mark, and PhotoEnhance is a trademark of Epson America, Inc.

General Notice: Other product names used herein are for identification purposes only and may be trademarks of their respective owners. EPSON disclaims any and all rights in those marks.

Page 3

WELCOME! . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5

About Your Documentation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Warnings, Cautions, Notes, and Tips . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

PRINTING FROM START TO FINISH . . . . . . . . . . . . . . . . . . . . 7

Loading Paper . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Printing in Windows . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Selecting the Settings You Use Most Often . . . . . . . . . . . . . . . . . . . . . . . . .

Printing on a Macintosh . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Macintosh OS X . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Macintosh OS 8.5.1 to 9.x . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Printing on Envelopes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Selecting the Correct Paper Type . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

12 12 12 17 20 22

MAINTAINING YOUR PRINTER . . . . . . . . . . . . . . . . . . . . . . . . 23

Cleaning the Print Head . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Running the Head Cleaning Utility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Examining the Nozzle Check Pattern . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

23 24 25

5 6

8 9

Replacing an Ink Cartridge . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Ink Cartridge Precautions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Removing and Installing Ink Cartridges . . . . . . . . . . . . . . . . . . . . . . . . . . .

Aligning the Print Head . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Cleaning the Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Transporting the Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

25 26 27 29 30 31

Contents

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SOLVING PROBLEMS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32

Printer Parts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Diagnosing Printer Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Running a Printer Check . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Problems and Solutions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Setup and Software Installation Problems . . . . . . . . . . . . . . . . . . . . . . . . . .

Printer Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Print Quality Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Paper Feeding Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Miscellaneous Printout Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Uninstalling and Reinstalling Printer Software . . . . . . . . . . . . . . . . . . . . . . . . .

Windows . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Macintosh OS 8.5.1 to 9.x . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Macintosh OS X . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Where To Get Help . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

33 34 35 36 36 37 38 41 42 43 43 43 44 45

REQUIREMENTS AND SPECIFICATIONS . . . . . . . . . . . . . . . . 46

Windows System Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Macintosh System Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

47 48

WHERE TO PURCHASE EPSON INK AND PAPER . . . . . . . . . . 50

INDEX . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51

Contents

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Welcome!

Printing with your EPSON Stylus® C42 printer is easy, friendly, and fast. Simple enough for even the most inexperienced user, the Stylus C42 prints everything from school reports to family photos with great results.

For added value, it supports a wide range of EPSON® special media, including Glossy Photo Greeting Cards, Photo Stickers,® and special photo papers in a variety of sizes and finishes. You’ll find a list of available papers at the end of this manual.

It’s a good idea to check EPSON’s support web site periodically for free updates to your printer software. Visit http://support.epson.com. Download instructions are posted for your convenience.

About Your Documentation

To set up your printer and install its software, see the Start Here sheet. This book contains information about:

Printing with Windows® or on a Macintosh®

■

Maintaining the printer

■

Solving basic problems

■

System requirements and printer specifications

■

For system requirements, safety instructions, specifications and other important information, see the EPSON Stylus C42 Series Notices and Warranty booklet.

Welcome!

Page 6

Warnings, Cautions, Notes, and Tips

Please follow these guidelines:

Warnings must be followed carefully to avoid bodily injury.

Cautions must be observed to avoid damage to your equipment.

Notes contain important information about your printer.

Tips contain additional hints for better printing.

Welcome!

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Printing From Start to Finish

Before you start, make sure your printer software is installed as described on the Start Here sheet.

No matter what you print, you need to remember two things:

Use the right paper.

■

For the best-looking photos, most vivid colors, and sharpest text, always use EPSON ink jet papers.

Choose the right Paper Type setting (Media Type setting on the Macintosh).

■

Your printer automatically adjusts itself for each type of paper. That’s why this setting is important. It tells your printer what kind of paper you’re using. So remember to check your Paper Type setting every time you print. If you’re not sure which setting to use with your paper, see page 22.

Follow the instructions in these sections:

Loading Paper on page 8

■

Printing in Windows on page 9

■

Printing on a Macintosh on page 12

■

Printing on Envelopes on page 20

■

Selecting the Correct Paper Type on page 22

■

Printing From Start to Finish

Page 8

Loading Paper

Make sure your printer and computer are turned on.

1. Place your paper against the right edge of the sheet feeder, behind the tab.

2. Press in the locking tab on the left edge guide and slide it against the paper.

Load paper behind the tab

Press the locking tab and slide the left edge guide against the paper

3. Pull out the output tray extension.

Follow these guidelines when loading paper:

Always load the short edge first, even when you’re printing landscape oriented

■

documents.

Load the printable side face up. It’s usually whiter or brighter than the other side.

■

Load letterhead or preprinted paper into the printer top edge first.

■

Don’t load paper above the arrow on the left edge guide.

■

Load the following media types one sheet at a time: Photo Quality Self Adhesive

■

Sheets, Photo Stickers,, and Panoramic Photo Paper.

If you’re using special media, follow the instructions that came with the media.

■

Printing From Start to Finish

Page 9

Printing in Windows

Here’s what to do to print a basic document—such as a newsletter or school project. Make sure you have paper in the printer, as described on page 8. After you create your document in a software program, follow these steps to print.

1. From the File menu, click different):

Select your printer here

2. Make sure

3. Click the

Options

EPSON Stylus C42 Series

Preferences or Properties

button, click it. Then click

. You see a Print window (your window may look

Click here to open your printer software

is selected.

button. (If you see a

Properties

Preferences

Setup, Printer

on the next screen.)

, or

Printing From Start to Finish

Page 10

You see your printer Properties (or Preferences) window.

2 Choose your

paper type . . .

3 and paper size

4. Select the type of document you’re printing:

1 Choose your

document type

4 Click here

■ Draft

■ Text

: For rough drafts on plain paper. Saves ink.

: For text-only documents, like letters or reports. Delivers high-quality

text printing.

■ Text & Image

■ Photo

: For photos and graphics, when you want good quality with faster

: For documents that have both text and images, like newsletters.

printing.

■ Photo RPM

: For photos or graphics, when you need highest quality printing.

Because this setting increases resolution, it also increases print time.

5. Load the right paper for your document. See page 8 for loading instructions.

6. If you loaded special paper, choose the correct paper type (click the arrow to scroll through the

Type

list).

If you’re not sure which setting to select, see page 22.

7. Select your paper size (click on the arrow to scroll through the

Size

list).

Printing From Start to Finish

Page 11

8. If necessary, select your page orientation:

Portrait

for documents that are longer than they are wide, or

documents that are wider than they are long.

9. You can also make these settings:

Landscape

for

■ PhotoEnhance

exposed photos. Does not work when

■ ICM

(Image Color Matching): Matches colors on your printout as closely as

: Improves the appearance of low-resolution and improperly

Black Ink Only

is selected.

possible to the colors you see using ICM-compatible monitors or scanners.

■ Black Ink Only

■ Reverse Order

: Prints using only black ink.

: Prints your document so that the pages are in the right order

when you retrieve them from the paper tray.

■ Print Preview

For more information about printer settings, click the Help button, or right-click any item on the screen and then click What’s This?.

10. Click OK to return to the Print window. Then click OK (or

: Lets you see what your printout will look like before you print.

) to start printing.

After a moment, this window appears and shows the progress of your print job. You can use the buttons to cancel, pause, or restart printing. You can also see how much ink you have left.

Click to cancel printing

Click to pause or resume printing

Printing From Start to Finish

Page 12

When you’re finished using your printer, make sure you press the P power button to turn it off. Never use a power strip or external switch to turn off the printer.

Selecting the Settings You Use Most Often

Your printer settings apply only to the program you’re currently using. If you usually print one type of document in different programs—for example, color photos on letter-size paper—you can change the default printer settings for all your programs.

1. Right-click the printer icon on your taskbar (in the lower right corner of your screen).

2. Select

3. Select the default settings you want to use for all your applications. Click OK

Remember that you can always change the settings in your program when you want to print different types of documents.

Printer Settings

page 10.

when you’re finished.

. You see your printer Properties window, as shown on

Printing on a Macintosh

This section explains how to use your EPSON Stylus C42 to print from a Macintosh running either OS X or OS 8.5.1 to 9.x.

Macintosh OS X

Here’s how to print a basic document, such as a newsletter or school project, if your Macintosh is running OS X. Make sure you have paper in the printer, as described on

page 8. After you create your document, follow these steps to print.

If you’re using an application that’s compatible only with Macintosh Classic mode, follow the steps on page 17

to print your document.

Printing From Start to Finish

Page 13

1. From the File menu, select

Page Setup

. You see a screen like this:

Select your printer from the Format for pop-up menu

2. Select your printer from the

Format for

menu.

3. Select the Paper Size, Orientation, and any other settings you want to use and click OK.

4. Select

from the File menu. You see a screen like this:

Click here and select Print Settings

Printing From Start to Finish

Page 14

5. Select this:

Print Settings

from the pull-down menu. You see a group of settings like

Select the type of paper you loaded

Select the ink color

Select Automatic mode

Select higher quality or faster printing, or an in-between setting (if available)

Click Print

6. Select the following settings:

Load the right paper for your document in the printer. If you loaded special

■

paper, choose the correct paper type in the Media Type list. If you’re not sure which setting to choose, see page 22.

Set the Ink option to

■

document, click

Set the Mode option to

■

Black

Color

results for most projects.

Set the slider to

■

Quality

printing, or an in-between setting (if available). (The slider may not be available for some paper types.)

For more information about settings, click Help.

to print a color document. To print a black text

Automatic

Speed

. It’s the easiest way to get good printing

to select high-quality printing, faster

Printing From Start to Finish

Page 15

7. To select a specific print quality setting, click setting from the Print Quality menu:

Advanced Settings

and chose a

■ Economy

Economy Plus

only available if you select

■ Normal

■ Fine

■ Photo

■ Photo RPM

, for everyday printing needs

, when you want a higher resolution for printing text or text and graphics

, when you’re printing photographs

, when you want the highest resolution for your photographs and

, for printing drafts. Saves ink. (

Black

Economy Plus

you don’t mind the longer print time.

8. You can also choose other print settings by selecting these options in the pull-down menu:

■ Copies & Pages

■ Layout

■ Output Options

■ Color Management

, to select page layout options

, to select the number of copies or a page range

, to save your print job as a PDF file

, to select ColorSync® or adjust the color controls or

gamma setting

■ Summary

■ Save Custom Setting

, to view a list of all your selections

, to save your selections for future use.

9. When you’re ready to print, click on the bottom of your desktop.

. The Print Center icon appears in the dock

Printing From Start to Finish

Page 16

If you click the Print Center icon and then double-click the

C42 Series (USB)

icon in

the Printer List, you see a screen like this:

Click to reorder print jobs

Select a print job, then . . .

click a button to Delete, Hold (pause), or Resume printing

From here you can monitor the progress of your print job or do one of the following:

Click the print job, then click

■

Click the print job, then click

■

Click a print job marked “Hold” and click

■

If multiple print jobs are listed, click a print job, then click the

■

Delete

Hold

to delete it

to pause printing

Resume

to resume printing

reorder the jobs

When you’re finished using your printer, make sure you press the P power button to turn it off. Never use a power strip or external switch to turn off the printer.

Priority

arrow to

Printing From Start to Finish

Page 17

Macintosh OS 8.5.1 to 9.x

Here’s what to do to print a basic document—such as a newsletter or school project— if your Macintosh is running OS 8.5.1 to 9.x. Make sure you have paper in the printer, as described on page 8. After you create your document, follow these steps to print.

1. From the File menu, select

2. Make sure

C42 Series

is selected.

Page Setup

. You see the following:

Make sure you see C42 Series

Select your paper size

Select the orientation of your document

If not, you need to select your printer in the Chooser.

3. Select the correct Paper Size, Orientation, and other settings. Then click OK.

For more information about printer settings, click the ? button.

Printing From Start to Finish

Page 18

4. From the File menu, select

. You see a window like the following:

Select the type of paper you loaded

Select the Ink color

Select Automatic mode

5. Make the following settings:

Choose the paper you’re printing on (click the arrow to scroll through the

■

Media Type list). If you’re not sure which setting to select, see page 22.

Set the Ink option to

■

document, click

Set the Mode option to

■

Black

Color

Automatic

results on all types of paper.

Set the slider in the Mode box to

■

printing, faster printing, or an in-between setting.

6. You can also do the following:

Click to reduce or enlarge your image, print multiple layouts, or add a

■

watermark.

Click to turn on background printing.

■

Click to change the Print button to

■

preview your printout.

Select higher quality or faster printing

to print a color document. To print a black text

. It’s the easiest way to get good printing

Quality

Preview

to select high-quality

Speed

. You can then click it to

Click to check your ink levels. If the red

■

b error light is on or flashing,

check to see if one of your ink cartridges is low or empty.

Click

■

PhotoEnhance

improperly exposed photos. Only works when

■

Click

Custom

, and then select

to improve the appearance of low-resolution and

ink is selected.

Color

ColorSync

in the Custom Settings menu to match the colors in your printout as closely as possible to those you see using ColorSync-compatible devices and applications.

Printing From Start to Finish

Page 19

■

Click

Custom

, and then click the

Advanced

button that appears to select a

higher resolution or to change color management settings.

Print Quality settings include for everyday printing needs, and graphics,

when you’re printing photographs, and

Photo

Economy

when you want a higher resolution for text or text

Fine

and

Economy Plus

for draft printing,

Photo RPM

when you

Normal

want the highest resolution for your photographs and don’t mind the longer print time.

7. Click

EPSON Monitor3

Click to pause printing

Click on the current print job or a waiting print job...

Then click here to view details of the selected print job and control print job priorities

to start printing. If you turned on background printing, you can select

from the Macintosh Application menu to see this dialog box:

Click to restart your print job

Click to cancel printing

Click to check ink levels

If you’re not using background printing and you need to cancel printing, hold down the

When you’re finished using your printer, make sure you press the

power button to turn it off. Never use a power strip or external switch

to turn off the printer.

key and press the . (period) key.

Printing From Start to Finish

Page 20

Printing on Envelopes

You can load up to 10 envelopes at a time. Follow these steps to print on No. 10 size envelopes:

1. Load the envelopes short edge first against the right edge of the sheet feeder, behind the tab. The printable side should be up, and the flap side should be down and on the left.

2. Press in the locking tab on the left edge guide and slide it against the envelopes.

Load the printable side up and the flap side down

3. In your application software, set a left margin of approximately 7.6 cm (3 in). Set a top margin of approximately 5 cm (2 in). Then type the address.

4. Open your printer software and make the following settings:

For Paper Type (Windows) or Media Type (Macintosh), select

■

For Orientation, select

■

For Paper Size, select

■

Macintosh OS 8.5.1 to 9.x) or

Landscape

Envelope #10 (4 1/8 × 9 1/2 in)

Envelope #10

(Macintosh OS X).

Printing From Start to Finish

(Windows and

Plain Paper

Page 21

5. Do one of the following to view a preview of your envelope:

Windows: Click the window. Click

Print Preview

on the Print window.

Macintosh OS X: Click the

box, then click OK to close your Properties

Preview

button on the Print Settings menu.

Macintosh OS 8.5.1 to 9.x: Click the button on the printer settings menu. Then click the

Preview

button that appears.

6. If you need to change the margins, cancel or close the preview window and adjust the margins in your application software. Then repeat step 5.

7. When your preview looks okay, print the envelope:

Windows and Macintosh OS 8.5.1 to 9.x: Click the

button on the Print

Preview window.

Macintosh OS X: Select click the

button on the window that appears.

from your application software’s File menu. Then

Printing From Start to Finish

Page 22

Selecting the Correct Paper Type

Your printer automatically adjusts itself for the type of paper you select in your print settings. That’s why the Paper Type setting (Media Type setting in Macintosh) is so important. It tells your printer what kind of paper you’re using and adjusts the ink coverage accordingly.

The table below lists the settings you should choose for your paper:

For this paper . . . Select this Paper setting . . .

Plain paper sheets or envelopes

EPSON Premium Bright White Paper

EPSON High Quality Ink Jet Paper

EPSON Photo Quality Ink Jet Paper

EPSON Photo Quality Ink Jet Cards

EPSON Photo Quality Self Adhesive Sheets

EPSON Glossy Photo Paper

EPSON Photo Paper

EPSON Photo Quality Glossy Paper

EPSON Glossy Photo Greeting Cards

EPSON Photo Stickers

EPSON Photo Quality Glossy Film

EPSON Ink Jet Transparencies Ink Jet Transparencies

EPSON Matte Paper Heavyweight

EPSON Double-Sided Matte Paper

Plain paper

Photo Quality Ink Jet Paper

Glossy Photo Paper

Photo Quality Glossy Film

Matte Paper - Heavyweight

Printing From Start to Finish

Page 23

Maintaining Your Printer

This chapter describes maintenance procedures to keep your printer working at its best, and preparation steps for moving your printer. Follow the instructions here for:

Cleaning the Print Head below

■

Replacing an Ink Cartridge on page 25

■

Aligning the Print Head on page 29

■

Cleaning the Printer on page 30

■

Transporting the Printer on page 31

■

Cleaning the Print Head

If your printouts are unexpectedly light, or dots or lines are missing from the image, you may need to clean the print head. This unclogs the nozzles so they can deliver ink properly.

Print head cleaning uses ink, so clean it only if quality declines.

This section explains how to clean the print head using the Head Cleaning utility. This is the recommended method when the printer is connected directly to your computer (not over a network).

You can also clean the print head by holding down the b maintenance button on the printer for three seconds (when the red b error light is off).

When you don’t turn on your printer for a long time, the print quality can decline. It’s a good idea to turn on your printer at least once a month to maintain good print quality.

Maintaining Your Printer

Page 24

Running the Head Cleaning Utility

1. Make sure the printer is turned on but not printing, and the red

error light is off. (If the red light is flashing or on, you may need to replace the ink cartridge; see page 25 for details.)

2. Do one of the following:

Windows: Right-click the printer icon on your taskbar (in the lower right

■

corner of your screen). Select

Macintosh OS 8.5.1 to 9.x: Open the File menu and choose

■

. Click the

Macintosh OS X: Double-click the

■

Double-click

Utility

EPSON Printer Utility

Head Cleaning

button, then click the

Applications

, select the

Printer List window, and click OK. Then click the

Page Setup

Head Cleaning

folder on your hard drive.

C42 Series

printer in the

Head Cleaning

button.

3. Follow the instructions on the screen to clean the print head. Cleaning takes about 30 seconds, during which the printer makes some noise and the green P power light flashes.

Never turn off the printer while the printer hasn’t moved or made noise for more than 5 minutes.

4. When the

P power light stops flashing, run a nozzle check to confirm the print

power light is flashing, unless the

head nozzles are clean.

Make sure plain paper is loaded in the printer and click

Pattern

. Then click

. The nozzle check pattern prints (see the next section for

Print Nozzle Check

details).

5. If the nozzle check pattern has no gaps or lines, click

If the pattern has white lines, click

to clean the print head again.

Clean

Finish

If you don’t see any improvement after cleaning three or four times, check the solutions beginning on page 38. You can also turn the printer off and wait overnight—this allows any dried ink to soften—and then try cleaning the print head again.

Maintaining Your Printer

Page 25

Examining the Nozzle Check Pattern

Examine the nozzle check pattern you printed. Each colored square should be solid, with no gaps or lines, as shown:

If your printout looks okay, you’re done.

■

If you see any white lines or gaps (as shown),

■

clean the print head again; see page 24 for instructions.

Replacing an Ink Cartridge

When the red b error light flashes, an ink cartridge is low on ink. This is a good time to make sure you have a new cartridge. When the red b error light stays on, you may need to replace one of the cartridges.

The red paper runs out or is jammed, so make sure you check your paper before replacing a cartridge.

b error light also comes on if your

To check your ink supply, do one of the following:

Windows: Double-click the printer icon

■

on your taskbar (in the lower right corner of your screen). You’ll see a window like the one on the right showing the ink remaining in each cartridge:

Macintosh OS 8.5.1 to 9.x: Open the File menu and choose

■

ink icon. You see a window showing the ink remaining in each cartridge.

Macintosh OS X: Double-click the

■

Double-click

EPSON Printer Utility

Applications

, select the

List window, and click OK. Then click the

folder on your hard drive.

C42 Series

EPSON Status Monitor

printer in the Printer

You see a window showing the ink remaining in each cartridge.

. Click the

button.

Maintaining Your Printer

Page 26

When a cartridge is more than six months old, you may need to replace it if printouts don’t look their best. If the quality doesn’t improve after cleaning and aligning the print head, you can replace the cartridge even if the b error light is off.

Use these EPSON ink cartridges within six months of installing them and before the expiration date on the package:

Black ink cartridge: T036120

■

Color ink cartridge: T037020

■

Look for ink cartridge packages labelled T036 (black) or T037 (color).

To ensure good results, use genuine EPSON ink cartridges and do not refill them. Other products may cause damage to your printer not covered by EPSON’s warranty.

Use genuine EPSON inks to get the best results from your EPSON printer. You can purchase ink cartridges, paper and accessories anywhere genuine EPSON consumables are sold. Please call (800) 463-7766 for dealer referral.

Ink Cartridge Precautions

Keep ink cartridges out of the reach of children and do not drink the ink.

If ink gets on your hands, wash them thoroughly with soap and water. If ink gets in your eyes, flush them thoroughly with water.

To avoid damaging the printer, never move the print head (ink cartridge holders) by hand.

You cannot print if either ink cartridge is empty. Leave the empty cartridge installed in the printer until you have obtained a replacement. Otherwise the ink remaining in the print head nozzles may dry out.

Maintaining Your Printer

Page 27

Removing and Installing Ink Cartridges

Be sure you have a new ink cartridge before you begin. Once you start the ink cartridge replacement procedure, you must complete all the steps in one session.

1. Make sure the printer is turned on and not printing (the green should be on, but not flashing). Then open the printer cover.

2. Press the ( maintenance button for 10 seconds. The print head moves to the cartridge replacement position.

If both cartridges need replacing, the print head moves to the black cartridge position first.

The black cartridge is on the left, and the color cartridge is on the right.

3. Pull up the ink cartridge clamp and remove the cartridge. Dispose of it carefully.

P power light

4. Unpack the new cartridge and remove the yellow tab.

You must remove the yellow tape from the top of the cartridge or you will permanently damage it.

Be careful not to touch the green chip on the front of the cartridge; you might damage the cartridge.

Black cartridge

Don’t touch this part

Color cartridge

Maintaining Your Printer

Page 28

5. Insert the new cartridge and press down firmly on the clamp. Make sure the clamp is closed completely.

6. Press the ( maintenance button.

If the other cartridge needs to be replaced, the print head moves into loading postion. Repeat steps 4 through 6.

Don’t move the print head by hand; you could damage the printer. Always use the

(

maintenance button.

Maintenance button

7. Wait until ink charging is finished. (The green P power light stops flashing and the red ( error light goes out.) Ink charging takes about 30 seconds.

Now you’re ready to print again.

If the red ( error light remains on and the printer continues to make noise for more than five minutes, open the printer cover and press the P power button to turn the printer off. Then make sure that the ink cartridge clamps are completely closed. Close the printer cover and press the ( maintenance button to finish ink charging. If that doesn’t work, contact EPSON as described on page 45.

Maintaining Your Printer

Page 29

Aligning the Print Head

If your printouts contain misaligned vertical lines, you may need to align the print head. Your printer must be connected directly to your computer (not over a network) to use the Print Head Alignment utility.

Load plain paper that’s at least 21.0 cm (8.27 in) wide to prevent ink from spraying inside the printer and smudging your printouts.

1. Make sure the printer is turned on, but not printing, and letter-size plain paper is loaded.

2. Do one of the following:

Windows: Right-click the printer icon on your taskbar (in the lower right

■

corner of your screen) and select

Macintosh OS 8.5.1 to 9.x: Open the File menu and choose

■

Then click the

Print. Print Head Alignment

Utility

button.

Print Head Alignment

button. In the Utility menu, click the

Page Setup or

Macintosh OS X: Double-click the

■

Double-click

EPSON Printer Utility

Printer List window, and click OK. Then click the button.

3. Follow the instructions on the screen to print a test page. You see this window:

4. On the printed page, select the pattern that shows the two vertical lines most precisely printed on top of each other. You may need to use a magnifying glass.

Select one pattern each for rows 1, 2, and 3. Then enter the number of the best pattern for each row in the corresponding boxes on the screen.

Applications

, select the

folder on your hard drive.

C42 Series

printer in the

Print Head Alignment

Maintaining Your Printer

Page 30

5. Click

Realignment

to print another test page. Make sure the pattern numbered 8

in each row is the best aligned. If not, repeat steps 4 and 5.

6. When you’re finished, click

Finish

Cleaning the Printer

To keep your printer working at its best, you should clean it several times a year.

1. Turn off the printer and disconnect the USB cable and power cord.

2. Remove all paper, then use a soft brush to clean any dust or dirt from the sheet feeder.

3. Clean the exterior of the printer with a soft, damp cloth.

Never use a hard or abrasive brush, or alcohol or thinner for cleaning; they can damage the printer components and case.

Don’t get water on the printer components and don’t spray lubricants or oils inside the printer.

Don’t use any cleaning sheets included with special paper; they may jam inside the printer.

Maintaining Your Printer

Page 31

Transporting the Printer

If you move your printer some distance, you need to prepare it for transportation in its original box or one of a similar size.

To avoid damage, always leave the ink cartridges installed when transporting the printer.

Be sure to remove the tape used in step 4 after installing the printer in its new location.

1. Turn on the printer, wait until the print head (ink cartridge holders) locks in the far right position, then turn off the printer.

2. Unplug the power cord from the electrical outlet. Then disconnect both the printer cable and the power cord from the printer.

3. Remove any paper from the printer and remove the paper support.

4. Open the printer cover. Secure the print head to the printer with tape as shown, then close the printer cover.

5. Push in the output tray.

Tape the print head to the printer case

6. Repack the printer and its attachments in the original box using the protective materials that came with them.

Keep the printer level as you transport it.

After transporting the printer, remove the tape securing the print head and test your printer. If you notice a decline in print quality, clean the print head (see page 23); if output is misaligned, align the print head (see page 29).

Maintaining Your Printer

Page 32

Solving Problems

This section gives you the basics for diagnosing and solving printer problems.

First see “Diagnosing Printer Problems” on page 34 to help determine what the cause of the problem may be. Refer to the pictures on page 33 if you need help identifying parts of the printer.

It’s a good idea to check EPSON’s support web site periodically for free updates to your printer driver. Visit http://support.epson.com. Download instructions are posted for your convenience.

Then see these sections for solutions:

Setup and Software Installation Problems on page 36

■

Printer Problems on page 37

■

Print Quality Problems on page 38

■

Paper Feeding Problems on page 41

■

Miscellaneous Printout Problems on page 42

■

Uninstalling and Reinstalling Printer Software on page 43

■

Where To Get Help on page 45

■

Solving Problems

Page 33

Printer Parts

Paper support

Left edge guide

Maintenance button and error

Power button and light

Printer cover

Output tray

Print head (ink cartridge holders)

Solving Problems

Page 34

Diagnosing Printer Problems

First, check the printer’s lights as described below, or run a printer check as described on page 35.

Lights Explanation

Green

P power light

flashes

Red b error light is onYour paper ran out, ink ran out, or paper is jammed. You may also

The printer is receiving a print job, replacing an ink cartridge, charging ink, or cleaning the print head.

see a message on your screen.

■

If paper is out, load more paper, then press the

maintenance button to resume printing.

■

If paper is jammed, press the b maintenance button to eject the paper. If that doesn’t work, turn off the printer, open the cover, and pull the paper out from the front, including any torn pieces. Then turn on the printer, reload paper, and press the

■

If you see an ink out message on your screen, you need to replace one of your ink cartridges. Replace the cartridge as described on page 25

maintenance button.

Red flashes

Green light is off and red

Green and red flash

Green and red are on after installing an ink cartridge

error light

P power

error light is on

P power light

error light

P power light

error light

One of the ink cartridges is low. Make sure you have a replacement cartridge. To determine which cartridge is low, check the ink level as described on page 25

Paper may be blocking movement of the print head. Turn off the printer, open the cover, and remove any jammed paper or other foreign objects. Then turn the printer on again. If the lights are still on, contact your dealer or EPSON; see page 45 information.

The printer may have an internal error. Turn off the printer, wait a few seconds, and turn it on again. If the lights are still flashing, contact your dealer or EPSON; see page 45 for contact information.

One of your ink cartridges is installed incorrectly. Follow the instructions beginning on page 27 cartridges.

for contact

to remove and reinstall the

Solving Problems

Page 35

Running a Printer Check

You can run a printer check to determine whether a problem comes from the printer itself or some other source. The printer check also shows how much black and color ink you have left.

1. Make sure both the printer and computer are turned off. Then disconnect the USB cable from the printer.

2. Make sure letter-size or larger plain paper is loaded in the printer.

3. Hold down the b maintenance button, then press and release the Ppower button. Continue holding down the b maintenance button until the green flash, then release it.

The printer prints one page showing its ROM version number, the ink counter code, and a nozzle check pattern. (If the pattern has lines, you need to clean the print head; see

page 23.)

P power light starts to

4. Turn off the printer after it prints the check page. Then reconnect the cable and turn on your printer and computer.

If the check page prints, the problem probably lies in your software settings,

■

the USB cable, or your computer. It’s also possible that your software may not be installed correctly. See page 43 for instructions on reinstalling the printer software.

If the check page doesn’t print, you may have a problem with your printer.

■

Try the suggestions in “Problems and Solutions” beginning on page 36. If nothing works, contact your dealer or EPSON as described on page 45.

Solving Problems

Page 36

Problems and Solutions

Setup and Software Installation Problems

The printer makes noise after ink cartridge installation.

The first time you install ink

■

cartridges, the printer must charge its print head for about 90 seconds. Wait until charging finishes (the green

P power

light stops flashing) before you turn off the printer, or it may charge improperly and use excess ink the next time you turn it on.

If the printer stops moving or making noise, but the green P power light is still flashing after 5 minutes, turn off the printer. If the light is still flashing when you turn it back on, contact EPSON as described on page 45.

Turn off the printer, then make

■

sure the ink cartridge clamps are locked down completely and no packing material remains in the printer. Wait a moment, then turn the printer back on to clear the error.

You’re having problems installing the printer software.

Make sure your printer is turned

■

on and the USB cable is securely connected at both ends. Then carefully follow the installation instructions on the Start Here sheet. Also make sure your system meets the requirements on page 46 or page 47.

Close your other programs,

■

including any screen savers and virus protection software, and install again.

If you’re running Macintosh OS

■

8.5.1 to 9.x and your printer icon (

C42 Series

) doesn’t appear in the Macintosh Chooser, you may have too many items in the Chooser. Delete any unused items and check the Chooser again.

For Windows 2000, if you see

■

an error message or your software doesn’t install correctly, you may not have software installation privileges. Contact your System Administrator.

Solving Problems

Page 37

In Windows 2000 or XP,

■

don’t select

Panel > System > Hardware > Driver Signing

instead.

Warn

Make sure your Windows

■

Block

; select

under

Ignore

system was not upgraded from Windows 95. The USB Printer Device Driver may not install correctly if you upgraded from Windows 95.

Make sure the USB Controller

■

is working properly in Device Manager. See your Windows help system for details. If it’s not working, contact your computer manufacturer.

Control

Printer Problems

Only the on, but nothing prints.

■

The printer sounds as though it is printing, but nothing prints.

■

green

P power light is

Make sure the USB cable is connected securely and that the cable meets the system requirements on page 46 or

page 47.

Run a printer check as described on page 35. If the check page prints, make sure your software is installed correctly.

Make sure the print head nozzles are not clogged. To clean the print head, see

page 23.

The printer won’t operate

■

properly if it’s tilted or at an angle. Place it on a flat, stable surface that extends beyond the printer base in all directions.

Solving Problems

Page 38

Your printer makes noise when you turn it on or after it has been sitting for a while.

Print Quality Problems

Your printer is performing routine maintenance.

Printing is too slow.

Make sure your system meets the requirements listed on page 46 or

page 47. If you’re printing a

high-resolution image, you need more than the minimum requirements listed. You may also need to:

Clear space on your hard drive

■

or run a defragmentation utility.

Close programs that you’re not

■

using.

Increase your system’s memory.

■

For the fastest printing, try these tips:

Choose black ink in your

■

printer software if your document doesn’t include color.

For Windows, choose

■

Draft

for

Quality Type.

For Macintosh, set the

■

Quality/Speed slider to

If your printer is connected to a

■

Speed

hub, disconnect unused USB devices.

You see banding (light lines).

The print head nozzles may

■

need cleaning; see page 23 for instructions.

Make sure the Paper Type

■

setting (Media Type setting for Macintosh) matches the paper you loaded; see page 22 for guidelines.

Make sure the printable side of

■

the paper is face up. It’s usually whiter or shinier.

The ink cartridges may need

■

replacing. To replace an ink cartridge, see page 25.

If you have a Macintosh, try

■

using Automatic mode. See

page 14 (Macintosh OS X) or page 18 (Macintosh OS 8.5.1 to

9.x) for instructions.

Solving Problems

Page 39

Run the Print Head Alignment

■

utility; see page 29 for instructions.

Your printout is blurry or smeared.

Make sure your paper isn’t

■

damp or curled, or loaded face down (the printable side should be face up).

Use a support sheet with special

■

paper, or try loading your paper one sheet at a time.

Use EPSON papers to ensure

■

proper saturation and absorption of genuine EPSON inks.

Run the Print Head Alignment

■

utility. See page 29 for instructions.

Your printout is faint or has gaps.

The print head nozzles may

■

need cleaning; see page 23 for instructions.

The ink cartridges may be old or

■

low on ink. To replace an ink cartridge, see page 25.

Make sure the Paper Type

■

setting (Media Type setting for Macintosh) matches the paper you loaded. See page 22 for guidelines.

Make sure your paper isn’t

■

damaged, old, dirty, or loaded face down. If it is, reload a new stack of paper with the printable side up; it is usually whiter or shinier than the other side.

Solving Problems

Page 40

You see wrong or missing colors.

Your printout is grainy.

Make sure your printer software

■

is not set to use black ink only.

The print head nozzles may

■

need cleaning; see page 23 for instructions.

The ink cartridges may be old or

■

low on ink. To replace an ink cartridge, see page 25.

Try turning off PhotoEnhance.

■

For Macintosh, try using

■

Automatic mode.

For Macintosh, try changing the

■

Gamma

setting; see page 19 for instructions on accessing the Advanced window (Macintosh OS 8.5.1 to 9.x), or page 15 to access the Color Management window (Macintosh OS X).

™

Try using a higher quality

■

paper.

■

Select

Photo RPM

(Windows); for Macintosh, choose a higher Print Quality (resolution) setting. Remember that this setting increases print time.

Run the Print Head Alignment

■

utility. See page 29 for instructions.

You may need to increase the

■

image resolution or print it in a smaller size; see your software documentation.

Your printed colors can never

■

exactly match your on-screen colors. However, you can use a color management system to get as close as possible. Try using the

ColorSync

(Windows) or

ICM

(Macintosh) setting.

Solving Problems

Page 41

Paper Feeding Problems

Paper doesn’t eject fully or is wrinkled.

If the paper doesn’t eject fully,

■

you may have set the wrong paper size. Press the b maintenance button to eject the paper, and then select the correct paper size.

If it’s wrinkled when it ejects,

■

the paper may be damp or too thin.

If paper jams, press the

■

maintenance button for several seconds to clear the jam. If that doesn’t work, open the cover and pull the paper out from the front, including small pieces that may have torn off. Reload the paper and press the

maintenance button.

If your paper loads incorrectly or jams frequently:

Use new, smooth, high-quality

■

paper, loaded printable side up.

Fan the edges of the stack of

■

paper to separate the sheets.

Paper doesn’t feed correctly or jams in the printer.

If paper doesn’t feed, remove it

■

from the sheet feeder. Reload it against the right edge, behind the tabs, then slide the left edge guide against the paper.

If multiple pages feed at once,

■

remove the paper from the sheet feeder, fan the edges to separate the sheets, then reload it.

Don’t load paper above the

■

arrow mark inside the left edge guide.

Place the paper against the right

■

edge behind the tab. Slide the left edge guide against it, but not too tightly.

Solving Problems

Page 42

Miscellaneous Printout Problems

The image is inverted, as if viewed in a mirror.

Turn off the mirror setting in

■

your application program.

For Macintosh, turn off

■

Horizontal

in the Advanced window of your printer driver (Macintosh OS 8.5.1 to 9.x) or Print Settings window (Macintosh OS X).

Flip

The margins are incorrect.

Make sure the paper settings are

■

correct for your paper size. For instructions, see page 10 (Windows), page 13 (Macintosh OS X), or page 17 (Macintosh 8.5.1 to 9.x).

■

Use the

Print Preview

option in your printer software to check your margins before you print.

Make sure your paper is

■

positioned next to the right side of the feeder.

The printer prints blank pages.

Make sure your printer is

■

selected in Windows. For Macintosh OS X, open the Print Center and make sure your printer is selected in the Printer List. For Macintosh OS 9.x or earlier, make sure your printer is selected in the Chooser.

The print head nozzles may

■

need cleaning. See page 23.

You see incorrect characters.

Make sure the USB cable is

■

securely connected and meets the system requirements on

page 46. Then try printing

again.

Make sure your printer is

■

selected in your software, or is set as the active printer in the Macintosh Chooser (OS 8.5.1 to 9.x) or Print Center (OS X).

If you’re using a switch box or

■

USB hub with your printer, connect the printer directly to your computer.

Solving Problems

Page 43

Uninstalling and Reinstalling Printer Software

You may need to uninstall and then reinstall your printer driver and utilities. For example, this might be necessary when you upgrade your Windows operating system.

Windows

1. Click

2. Point to

3. In the next window, make sure

and select

Start,

Epson or EPSON Printers

Programs or All Programs.

, then select

EPSON Stylus C42 Series

EPSON Printer Software Uninstall

is selected and click OK.

Then follow the on-screen instructions.

4. Restart your computer when you’re done, then follow the instructions on the

Start Here sheet to reinstall your software.

Macintosh OS 8.5.1 to 9.x

1. Insert your printer software CD-ROM.

2. Double-click the

3. Click

EPSON

Install Printer Driver

icon. Select

EPSON

Install list at the top and select bottom and follow the instructions.

4. Restart your Macintosh, then follow the instructions on the Start Here sheet to

reinstall your software.

icon (if necessary) and double-click the

English

. The Main Menu appears.

. On the installer screen click the arrow in the Easy

Uninstall.

Then click the

Uninstall

button at the

Solving Problems

Page 44

Macintosh OS X

You can reinstall your printer software over your currently installed printer software. Follow these steps:

1. Insert the EPSON CD-ROM in your drive.

2. Double-click the the

C42Series.pkg

EPSON

file.

CD-ROM icon to open its window. Then double-click

3. If you set up an administrator password when you installed OS X, you see this screen:

Lock icon

Click the lock icon, enter your administrator password, and click OK. At the next screen, click

Continue

4. Read the license agreement and click

Continue

. Then click

Agree

5. Select the OS X drive where you want to install your printer software, then click

Continue

6. Click

Upgrade

on the Easy Install screen, and follow the on-screen instructions to

install the printer softtware and restart your Macintosh.

Solving Problems

Page 45

Where To Get Help

EPSON provides technical assistance 24 hours a day through the electronic support services and automated telephone services listed below:

Service Access

World Wide Web

Automated Telephone Services

From the Internet, you can reach EPSON Support at http://support.epson.com. At this site, you can download drivers and other files, look at product documentation, access troubleshooting information, and receive technical advice through e-mail.

A variety of automated help services are available 24 hours a day, seven days a week. To use these services, you must have a touch tone telephone and call (800) 922-8911. Your SoundAdvice Express Code is 70370. Use this code to quickly select the EPSON Stylus C42 in SoundAdvice.

Use EPSON paper and inks to get the best results from your EPSON printer! You can purchase ink cartridges, paper and accessories anywhere genuine EPSON consumables are sold. Please call (800) 463-7766 for dealer referral.

Solving Problems

Page 46

Requirements and Specifications

This chapter includes system requirements and printer specifications.

Windows System Requirements

To use your printer and its software, your system should have:

A Microsoft® Windows compatible PC with at least a Pentium®-equivalent

■

processor (233 MHz or faster recommended)

Microsoft Windows 98, Windows Me, Windows 2000, or Windows XP

■

RAM of at least 32MB for Windows 98 and Me, 64MB for Windows 2000 and

■

XP (128MB recommended)

At least 100MB of free hard disk space (200MB recommended)

■

VGA or better display adapter and monitor

■

Double-speed (2x) CD-ROM or DVD drive for installing the printer software

■

(quad-speed [4x] or faster recommended)

A shielded USB “AB” cable up to 2 meters (6.5 feet) long

■

Requirements and Specifications

Page 47

Macintosh System Requirements

To use your printer and its software, your system should have:

An Apple® iMac™ series, Power Macintosh,® G3, or G4 with native USB port

■

Macintosh OS 8.5.1 through Mac OS X (Macintosh OS 9 or later recommended)

■

At least 32MB of available RAM for OS 8.5.1 through OS 9.x (64MB

■

recommended); 128MB RAM recommended for OS X

At least 100MB of free hard disk space (200MB recommended)

■

VGA or better display adapter and monitor

■

Double-speed (2x) CD-ROM or DVD drive for installing the printer software

■

(quad-speed [4x] or faster recommended)

A shielded USB “AB” cable up to 2 meters (6.5 feet) long

■

Requirements and Specifications

Page 48

Specifications

Printer specifications

Printing

Printing method On-demand ink jet

Nozzle configuration Black 48 nozzles

Color 45 nozzles (15 each: cyan, magenta, yellow)

Print direction Bidirectional with logic seeking

Print speed 12 ppm

Input buffer 12KB

Mechanical

Paper feed method Friction

Paper path Sheet feeder, top entry

Sheet feeder capacity 100 sheets of 65.8 g/m

Dimensions Storage Width: 42.4 cm (16.7 in)

Printing Width: 42.4 cm (16.7 in)

Weight 2.48 kg (5.47 lb) without the ink cartridges

Electrical

Rated voltage (Universal Power Supply)

Input voltage range* 90 to 264 V

Rated frequency range 50 to 60 Hz

Input frequency range 49.5 to 60.5 Hz

Rated current 0.4 - 0.2 A

Power consumption Approx. 19 W (ISO10561 Letter Pattern)

AC 100 - 240 V

Approx. 3.0 W Sleep mode Approx. 2.7 W Power Off Mode

Depth: 22.9 cm (9.0 in) Height: 17.2 cm (6.8 in)

Depth: 46.0 cm (18.1 in) Height: 27.7 cm (10.9 in)

(17 lb) paper

Requirements and Specifications

Page 49

Printer specifications (continued)

Environmental

Temperature Operation 10 to 35 °C (50 to 95 °F)

Humidity (without condensation)

Safety Approvals

Safety standards UL 1950, CSA C22.2 No. 950

EMC FCC part 15 subpart B class B

* Check the label on the back of the printer for your printer’s voltage.

** Stored in shipping container

Storage

Transit

Operation 20 to 80% RH Storage

CSA C108.8 Class B

−

20 to 60 °C (−4 to 140 °F)

1 month at 40 °C (104 °F)

–20 to 60 °C (–4 to 140 °F) 120 hours at 60 °C (140 °F)

5 to 85% RH

Ink cartridge specifications

Specification Black cartridge (T036120) Color cartridge (T037020)

Color(s) Black Cyan, Magenta, Yellow

Print capacity* 330 pages using ISO Letter

Cartridge life 2 years from production date (if unopened)

Storage temperature

Transit temperature

Freezing temperature**

Dimensions (W×D×H)

* The figure given is based on continuous printing after ink replacement. The actual print capacity may vary.

** Ink thaws and is usable after approximately 3 hours at 25 °C (77 °F).

Pattern 10561, 220 pages at 5 % in calculation, except for the initial ink cartridge

(within 6 months after opening package, at 25 °C [77 °F])

20 to 40 °C (−4 to 104 °F)

−

1 month at 40 °C (104 °F)

30 to 60 °C (−22 to 140 °F)

−

1 month at 40 °C (104 °F); 120 hours at 60 °C (140 °F)

16 °C (3.2 °F)

−

1.98 × 5.27 × 3.85 cm

0.78 × 2.08 × 1.52 in

180 pages, 5% each CMY (total 15%) in calculation, except for initial ink cartridge

18 °C (−0.4 °F)

−

4.29 × 5.27 × 3.85 cm

1.69 × 2.08 × 1.52 in

To ensure good results, use genuine EPSON cartridges and do not refill them. Other products may cause damage to your printer not covered by EPSON’s warranties.

Don’t use an ink cartridge if the date on the package has expired.

Requirements and Specifications

Page 50

Where to Purchase EPSON Ink and Paper

Use genuine EPSON paper and inks to get the best results from your EPSON printer. You can purchase ink cartidges, paper and accessories anywhere genuine EPSON consumables are sold. Please call (800) 463-7766 for dealer referral. The availability of paper types varies by location.

EPSON Ink Cartridges

Black T036120 Color T037020

EPSON Papers

Paper name Size Part number

EPSON Premium Bright White Paper Letter (8.5 x 11 in; 216 x 279 mm) S041586

EPSON Photo Quality Ink Jet Paper Letter (8.5 x 11 in; 216 x 279 mm) S041062

A4 (8.3 x 11.7 in; 211 x 297 mm) S041061

Legal (8.5 x 14 in; 216 x 356 mm) S041067

EPSON High Quality Ink Jet Paper Letter (8.5 x 11 in; 216 x 279 mm) S041111

A4 (8.3 x 11.7 in; 211 x 297 mm) S041117

EPSON Photo Quality Ink Jet Cards A6 (4.1 x 5.8 in; 104 x 147 mm) S041054

EPSON Glossy Photo Paper (EPSON Photo Paper)

EPSON Photo Stickers Kit (CD-ROM/paper) EPSON Photo Stickers (refill)

EPSON Photo Quality Glossy Film Letter (8.5 x 11 in; 216 x 279 mm) S041072

EPSON Ink Jet Transparencies Letter (8.5 x 11 in; 216 x 279 mm) S041064

EPSON Photo Quality Self Adhesive Sheets A4 (8.3 x 11.7 in; 211 x 297 mm) S041106

EPSON Photo Quality Glossy Paper Letter (8.5 x 11 in; 216 x 279 mm) S041124

EPSON Matte Paper Heavyweight Letter (8.5 x 11 in; 216 x 279 mm) S041257

EPSON Double-Sided Matte Paper Letter (8.5 x 11 in; 216 x 279 mm) S041568

EPSON Glossy Photo Greeting Card Kit Letter (8.5 x 11 in; 216 x 279 mm) S041606

4 x 6 in; 102 x 152 mm S041134

S041671

Letter (8.5 x 11 in; 216 x 279 mm) S041141/ S041649/

S041271/ S041272

A4 (8.3 x 11.7 in; 211 x 297 mm) S041140

Panoramic (8.3 x 23 in; 211 x 584 mm) S041145

A6 (4.1 x 5.8 in; 104 x 147 mm) S041144-KIT

A6 (4.1 x 5.8 in; 104 x 147 mm) S041144

A4 (8.3 x 11.7 in; 211 x 297 mm) S041071

A6 (4.1 x 5.8 in; 104 x 147 mm) S041107

Where to Purchase EPSON Ink and Paper

Page 51

Index

Accessories, 45 Aligning print head, 29 to 30 Authorization screen, Macintosh OS X, 44 Automatic mode, Macintosh, 14, 18

Background printing, 18 Banding, 38 Best Photo setting, 10, 40 Blank pages, 42 Blurry images, 39 Bright White Paper, 22, 50 Buttons, 33

Cable, printer, 46, 47 Cancelling printing

Macintosh, 16, 19

Windows, 11 Characters, incorrect, 42 Checking printer, 35 Cleaning

print head, 23 to 25

printer, 30

sheets, 30 Color management, Macintosh, 15, 19 Color problems, 40 ColorSync, 15, 18, 40 Controlling printing

Macintosh, 16, 19

Windows, 11 Copies setting, 15, 18

Default settings, Windows, 12 Documentation, 5 to 6 Double-Sided Matte Paper, 22, 50 Draft setting, 10

Electrical specifications, 48 Envelopes, printing on, 20 to 21 EPSON

accessories, 45 help, 45 papers, 22, 50

Faint images, 39 Flip Horizontal setting, 42

Gamma setting, 15, 40 Glossy Photo Greeting Cards, 22, 50 Glossy Photo Paper, 22, 50 Grainy prints, 40 Greeting cards, 22, 50

Head Cleaning utility, 23 to 24 Help, EPSON, 45

Index

Page 52

ICM, 11, 40 Incorrect characters, 42 Incorrect colors, 40 Incorrect margins, 42 Ink cartridge

cartridge life, 49

level of ink in, 11, 18, 25 to 26

ordering, 25 to 26, 50

print capacity, 49

replacing, 25 to 26

safety instructions, 26

specifications, 49 Ink Jet Transparencies, 22, 50 Ink level, checking

Macintosh, 18, 25

Windows, 11, 25 Ink setting, 14, 18 Installation problems, 36 to 37 Inverted image, 42

Jams, paper, 41

Layout settings, Macintosh, 15, 18 Letterhead, 8 Lights, 33 to 34

Macintosh

printing with OS 8.5.1 to 9.x, 17 to 19

printing with OS X, 12 to 16

reinstalling software, 43 to 44

system requirements, 47 Maintaining printer, 23 to 30 Margins, incorrect, 42 Matte Paper - Heavyweight, 22, 50 Media Type setting, Macintosh, 14, 18, 22

Mirror images, 42 Monitoring ink level

Macintosh, 18, 25 Windows, 11, 25

Moving printer, 31

Noise, printer, 38 Nozzle Check, 24 to 25

Page Setup, Macintosh, 13, 17 Paper

EPSON, 22, 50 feeding problems, 41 loading, 8

ordering, 50 Paper Type setting, Windows, 10, 22 Photo Enhance setting, 11, 18, 40 Photo Paper, 22, 50 Photo Quality Ink Jet Paper, 22, 50 Photo setting, 10 Photo Stickers, 8, 22, 50 Preferences window, 10 Premium Bright White Paper, 22, 50 Preprinted paper, 8 Previewing printout, 11, 18, 21 Print dialog box, Macintosh, 13, 18 Print head

aligning, 29 to 30

cleaning, 23 to 25 Print quality problems, 38 to 40 Print Settings dialog box, Macintosh, 14 Printer

cable, 46, 47

check, 35

cleaning, 30

maintaining, 23 to 30

noise, 38

parts, 33

problems, 34, 37 to 38

transporting, 31

Index

Page 53

Printing

controlling, 11, 16, 19 on envelopes, 20 to 21 slow, 38 with Macintosh, 12 to 19 with Windows, 9 to 12

Problems

installing software, 36 to 37 miscellaneous, 42 paper feeding, 41 print quality, 38 to 40

printer, 37 to 38 Progress meter, 11, 16, 19 Properties window, 10

Quality Type setting, 10 Quality/Speed setting, 14, 18

Reinstalling software, 43 to 44 Replacing ink cartridge, 25 to 26 Requirements, system, 46, 47 Reverse Order setting, 11

Text & Images setting, 10 Text setting, 10 Transparencies, 22, 50 Transporting printer, 31 Troubleshooting, 32 to 42

Uninstalling software, 43 to 44 USB

problems, 37 requirements, 46, 47

Utilities

Head Cleaning, 23 to 24 Nozzle Check, 25 Print Head Alignment, 29 to 30

Windows

default settings, 12 printing with, 9 to 12 Quality Type, 10 reinstalling software, 43 system requirements, 46

World Wide Web, 45

Safety approvals, 49 Self adhesive sheets, 8, 22 Slow printing, 38 Software

problems, solving, 36 to 37

reinstalling, 43 to 44 SoundAdvice, 45 Specifications

electrical, 48

ink cartridge, 49

printer, 48 to 49 System requirements, 46 to 47

Index