All rights reserved. No part of this publication may be reproduced, stored in a retrieval system, or transmitted in
any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, without the prior
written permission of SEIKO EPSON CORPORATION. The information contained herein is designed only for
use with this EPSON printer. EPSON is not responsible for any use of this information as applied to other
printers.
Neither SEIKO EPSON CORPORATION nor its affiliates shall be liable to the purchaser of this product or third
parties for damages, losses, costs, or expenses incurred by purchaser or third parties as a result of: accident, misuse,
or abuse of this product or unauthorized modifications, repairs, or alterations to this product, or (excluding the
U.S.) failure to strictly comply with SEIKO EPSON CORPORATION’s operating and maintenance instructions.
SEIKO EPSON CORPORATION shall not be liable for any damages or problems arising from the use of any
options or any consumable products other than those designated as Original EPSON Products or EPSON
Approved Products by SEIKO EPSON CORPORATION.
A Note Concerning Responsible Use of Copyrighted Materials
Ink jet printers, digital cameras, and scanners, like photocopiers and conventional cameras, can be misused by
improper copying and reprinting of copyrighted material. While some countries’ laws permit limited copying of
copyrighted material in certain circumstances, those circumstances may not be as broad as some people assume.
EPSON encourages each user to be responsible and respectful of the copyright laws when using ink jet printers,
digital cameras, and scanners.
Trademarks
EPSON, EPSON Stylus, EPSON Photo Stickers, Micro Piezo, and MicroWeave are registered trademarks and
PRINT Image Matching is a trademark of SEIKO EPSON CORPORATION.
ColorLife, BorderFree, PhotoEnhance, and EPSON Software are trademarks, and EPSON Print Lab, EPSON
PhotoCenter, EPSON Store, SoundAdvice, and EPSON Connection are service marks of Epson America, Inc.
General Notice: Other product names used herein are for identification purposes only and may be trademarks of
their respective owners. EPSON disclaims any and all rights in those marks.
NERGY STAR emblem does not represent EPA endorsement of any product or service.
Your EPSON Stylus® Photo 960 is like having a digital darkroom on your desk.
Outstanding printouts result from these advanced features:
■EPSON’s 6-color inks let you print up to 2880 × 1440 dpi (dots per inch) with
award-winning EPSON Micro Piezo® technology.
■Ultra small 2-picoliter ink droplets give you finer shadow detail, dazzling
highlights, and better fill across a wider range of colors.
■EPSON quick drying photo inks produce lightfast and water-resistant prints on a
variety of special papers, and separate cartridges eliminate waste.
■Roll paper feeder and automatic cutter enable continuous printing and cutting of
multiple photos.
■CD printing feature lets you print customized “labels”—with your own photos,
text, and artwork—directly on any printable CD.
■Straight-through paper path for printing on card stock and matte board gives you
more media choices than ever before.
■Optimized photo print speeds let you quickly create borderless, frame-ready
prints in a variety of popular photo sizes.
1
PRINT Image Matching and Exif Print
Your EPSON Stylus Photo 960 printer supports the following innovative digital
image formats to give you the best photo prints possible: PRINT Image Matching,
PRINT Image Matching II, and Exif Print.
About PRINT Image Matching
EPSON’s revolutionary PRINT Image Matching (P.I.M. and P.I.M. II) technologies
let your digital camera and printer work together automatically to produce the best
prints possible.
Digital camera manufacturers that support PRINT Image Matching include EPSON,
Casio,® Konica,® Kyocera,® Minolta,® Olympus,® Ricoh,® Sony,® Toshiba,® Pentax,®
Nikon,® and Sanyo.® Check with your camera’s manufacturer to find out if PRINT
Image Matching technology is included.
With PRINT Image Matching, the digital camera manufacturer can set specific
printing options for each camera model. These options include:
■contrast, sharpness, and brightness
■gamma level, color space, and color saturation
™
■shadow point, highlight point, and color balance
The camera saves this information in each JPEG or TIFF image file. Your printer—
along with EPSON Software™ Film Factory™ or the P.I.M. Plug-in for Adobe®
Photoshop®—then uses the information to ensure the most accurate image
reproduction.
But don’t worry if your camera doesn’t include PRINT Image Matching
technology—your EPSON Stylus Photo 960 gives great photo printing results, even
for non-P.I.M. images.
2 Welcome!
About Exif Print
The Exif (Exchangeable Image File) Print format includes information about your
digital camera settings in JPEG and TIFF files. Your printer and software can use this
information to create accurate print settings. Most digital cameras store Exif Print
information such as shutter speed, metering, flash, exposure settings, resolution, and
lens use in the image file. Your printer and Film Factory software use the information
to ensure the most accurate image reproduction.
About Your Software
Your printer CD-ROM includes all the software you need for printing. See the
Start Here sheet for installation instructions.
■Your printer driver runs your printer and lets you control how your documents
look. You can’t print without it.
Tip: It’s a good idea to check EPSON’s support web site periodically for free
updates to your printer driver. Visit http://support.epson.com. Download
instructions are posted for your convenience.
■
Your photo software includes these great tools:
EPSON Print CD gives you easy-to-use templates for printing
customized designs with photos, artwork, and text directly on any
printable CD or DVD (not available for Mac OS X).
EPSON Software Film Factory is a photo management program that lets you
organize, beautify, and print your photos in a flash. Supports PRINT Image
Matching and Exif Print.
P.I.M. II Plug-in for Adobe Photoshop lets you retain PRINT Image Matching
image quality when you import JPEG files from your P.I.M.-enabled digital
camera. (Compatible with Photoshop 6.0, 7.0, and Photoshop Elements 1.0 and
2.0.)
Welcome! 3
Your EPSON Printer Information Center gives you quick, on-screen
M
■
access to information about your printer. It includes EPSON Print Show
animated tutorials on loading roll paper, using the automatic cutter, and
other tasks. It also includes an on-screen Reference Guide for complete
information about your printer.
■EPSON PhotoCenter is EPSON’s free photo-sharing web site where
S
you can store, organize, and share your photos; print high-resolution
photos; and create free online postcards. Add a link to EPSON
PhotoCenter on your desktop with your software installer.
■Exclusive software offers, demos, and trial versions:
Monaco Systems™ MonacoEZcolor™ lets you build ICC device profiles for
accurate color between scanned, displayed, and printed images.
ASF™ Image Correction Plug-Ins include Digital ROC,™ which automatically
restores color and removes light casts, and Digital SHO,™ which automatically
reveals details hidden in the dark areas of digital images.
Bellamax Photo Enhancement Service fixes red-eye, exposure, color, and
sharpness in your digital photos.
4 Welcome!
About Your Documentation
To set up your printer and install its software, see the Start Here sheet.
This book contains system requirements, important safety information, your
warranty, and instructions on:
■Using the EPSON Printer Information Center
■Loading all types of paper
■Printing with Windows
■Maintaining the printer
■Solving basic problems
®
or on a Macintosh®
Please follow these guidelines throughout:
Warnings must be followed carefully to avoid bodily injury.
Cautions must be observed to avoid damage to your equipment.
Notes contain important information about your printer.
Tips contain hints for better printing.
For more details about your printer, see your Print Show animated tutorials and
Reference Guide, as described below.
Using the EPSON Printer Information
Center
Need help loading roll paper or installing the cutter? Use the EPSON Printer
Information Center (EPIC) to view animated tutorials that quickly show you how.
EPIC also includes an on-screen Reference Guide with additional printer details.
Follow the instructions on the Start Here sheet to install the EPSON Printer
Information Center, if you haven’t already.
Note: You need a browser—such as Microsoft® Internet Explorer® 4.0 or later or
Netscape
different browser, the pages may not display correctly.
®
Navigator® 3.0 or later—to view the manual. If you are using a
Launching the
Animations
1. Double-click the EPSON
Printer Information Center
on your desktop.
2. Click
Print Show.
3. Click a title. Use the program tools
to pause a lesson, replay a step, or
skip ahead.
4. Click
Exit to close EPSON Print Show.
icon
Welcome! 5
Launching the Manual
1. Double-click the EPSON Printer Information Center icon on your
desktop.
2. Click Reference Guide. You see this screen:
Click a topic
to expand
the table of
contents
3. Click a topic on the left to expand the table of contents.
4. Click on the topic you want to view.
■Click right arrows to view subtopics, then click on a topic.
■Click down arrowsto close a subtopic list.
Note: If you see an icon for a graphic when viewing your Reference Guide in
Netscape Navigator, click the Reload button to load the graphic.
6 Welcome!
Closed list,
click to expand
Click to go to
topic
Printing in Windows
Before you start, make sure your printer is set up and its software is installed as
described on the Start Here sheet.
Whenever you print, make sure you do the following:
■Use the right paper.
For the best-looking photos, most vivid colors, and greatest detail, always use
genuine EPSON papers and EPSON inks.
■Choose the right printer settings.
Your printer automatically adjusts itself for each type of paper. That’s why printer
settings are important. They tell your printer what kind of paper you’re using and
what type of print you want. Make sure you check your printer settings every time
you print.
For information about printing on roll paper or card stock, see page 33. Follow the
steps in these sections to print using all types of sheet-fed paper:
■“Loading Paper in the Sheet Feeder” on page 8
■“Loading Envelopes” on page 9
■“Basic Printing” on page 10
■“Customizing Your Print Settings” on page 13
■“Selecting the Correct Paper Type” on page 15
■“Printing Borderless Photos on Cut Sheets” on page 16
7
Loading Paper in the Sheet Feeder
Follow these steps to load plain paper and many special papers in the sheet feeder:
1. Slide the left edge guide to the position for your paper size, as marked on the
paper support.
2. Place your paper in the printer on
the right side of the sheet feeder.
Load paper against
this side
3. Adjust the left edge guide to fit
snugly against the paper.
4. Open the output tray extensions.
Also follow these loading guidelines:
■Always load the short edge first,
even for printing landscapeoriented documents and photos.
■Load the printable side face up. It’s usually whiter or brighter than the other side.
■Load letterhead or preprinted paper into the printer top edge first.
■Don’t load paper above the arrow marks inside the edge guides.
■Check the paper package for additional handling instructions.
■Make sure the adjust lever is set to
the m position.
■If ink smears on thicker paper, try
Adjust lever
printing with the lever set to the
^ position.
8 Printing in Windows
Loading Envelopes
You can load up to 15 envelopes at a time, as described below.
Tip: For best results, press each envelope flat before loading it, or load one
envelope at a time.
1. Load envelopes as shown, with the flap side
down and the flap edge against the left side of
the sheet feeder.
2. Depending on the size of the envelopes, raise
either the upper or lower paper stopper and
rest it against the stack.
3. Slide the left edge guide against the envelopes.
4. Set the adjust lever to the ^ position.
Load with the
printable side up,
flap edge left
5. Choose these print settings:
■Plain Paper as the Type setting
■The envelope size as the paper Size
setting
■Landscape as the Orientation
setting
See page 11 for instructions.
Printing in Windows 9
Basic Printing
After you create a document in a software program, follow these steps to print it using
the basic printer settings:
1. From the File menu, click Print. You see a Print window like this one:
Check for your printer name here
Click here to open
your printer
software
2. Make sure EPSON Stylus Photo 960 is selected.
3. Click the Properties or Preferences button. (If you see a Setup, Printer, or
Options button, click it. Then click Properties on the next screen.)
10 Printing in Windows
4. Select the following in the Properties window:
Select the type of document you’re printing:
Select the type of
paper you’re using
Select your
paper size
Select your
document or image
orientation
Tip: For more information about printer settings, click the Help button or
right-click any item on the screen and click What’s This.
5. Select from these Quality Types:
Draft: for rough drafts with reduced print quality
Text: For text-only documents with higher text quality
Text & Image: For documents with text and images with higher quality
Photo: For photos and graphics with good quality and speed
Best Photo: For photos or graphics with high print quality
6. Select other settings as shown above. See page 15 for more information about
paper types.
7. Click
OK.
8. At the Print window, click OK or Print to start printing.
Printing in Windows 11
During printing, this window appears. You can use it to cancel, pause, or resume
printing and see how much ink you have left.
Click to cancel printing
Click to pause or resume printing
Selecting the Settings You Use Most Often
Your printer settings apply only to the program you’re currently using. If you want,
you can change the Windows default printer settings for all your programs.
1. Right-click the printer icon in the Taskbar (lower right corner) on your screen.
2. Select Printer Settings. You see the window shown on page 11.
3. Select the default settings you want for all your applications, then click OK.
You can still change the settings in your program, if necessary.
12 Printing in Windows
Customizing Your Print Settings
You can use advanced settings for color management, printing at higher resolutions,
and selecting a variety of special effects and layouts.
1. On the Main tab, click the Advanced button in the bottom right corner of the
window.
2. If you see a warning note, click Continue.
3. Select the following advanced settings as necessary:
Select Paper & Quality
options as necessary
Click here to select a
different print quality
for your paper type
Select Print Options as
necessary
Select a color
management
method
To choose
No Color
Adjustment,
click ICM first
Note: To manage color when you’re using Photoshop, see “Managing Color with
Custom Profiles” in your on-screen Reference Guide.
4. Once you have finished selecting advanced settings, you can:
■Click OK to save your settings, return to the Print window, and print.
■Click the Basic button to return to Basic settings.
■Click the Page Layout tab and continue with step 5 to select layout settings.
Tip: You can save custom settings as a group so you can reuse them whenever
you print a similar project. For more information on advanced settings, click the
Help button.
Printing in Windows 13
5. Select the following page layout settings as necessary:
o
a
Select image position
options here
Select image resizing
ptions here; these
ffect only your printed
image
Add a watermark to
printed page here
6. Click OK to save your settings, then click OK or Print.
Select multi-page
document options
here and here
To print a large
image on several
sheets to make a
poster, select
settings here
14 Printing in Windows
Selecting the Correct Paper Type
Select the correct paper Type setting so your printer knows what kind of paper you’re
using and adjusts the ink coverage accordingly.
For this paper . . .Select this paper Type setting
Plain paper sheets or envelopes
EPSON Premium Bright White Paper
EPSON Iron-On Transfer Paper360 dpi Ink Jet Paper
EPSON Photo Quality Ink Jet Paper
EPSON Photo Quality Ink Jet Cards
EPSON Photo Quality Self Adhesive Sheets
EPSON Matte Paper Heavyweight
EPSON Double-Sided Matte Paper
EPSON Photo Paper
EPSON Panoramic Photo Paper
EPSON Glossy Photo Paper
EPSON Photo Quality Glossy Paper
EPSON Glossy Photo Greeting Cards
EPSON Premium Glossy Photo Paper
(including roll paper)
EPSON Premium Luster Photo Paper
(including roll paper)
EPSON Premium Semigloss Photo Paper
(including roll paper)
™
Photo PaperColorLife Photo Paper
Premium Luster Photo Paper
Premium Semigloss Photo Paper
Printing in Windows 15
Printing Borderless Photos on Cut Sheets
You can print your photos with no margins, extending the image all the way to the
edges of the page.
Note: For instructions on printing borderless photos on roll paper, see page 34.
Although borderless printing is a bit slower, you get beautiful snapshots and
enlargements, without trimming, on these papers and sizes:
Paper nameSizesMedia Type setting
EPSON Photo Paper4 × 6Photo Paper
EPSON Glossy Photo Paper4 × 6Glossy Photo Paper
EPSON Premium Glossy Photo Paper 4 × 6
5 × 7
Premium Glossy Photo Paper
With proper care, photographs from your EPSON Stylus Photo printer will last for
many years. The special EPSON inks designed for your printer are formulated to
achieve improved lightfastness when used with EPSON papers for prints that are
properly displayed or stored.
Tip: For best results, always use EPSON papers.
As with traditional photos, proper care will minimize color changes and lengthen
display life:
■For display, EPSON recommends that prints be framed under glass or a
protective plastic sleeve to protect them from atmospheric contaminants like
humidity, cigarette smoke, and high levels of ozone.
■As with all photographs, keep your prints away from direct sunlight.
■For proper storage, EPSON recommends that you keep prints in a photo album
or plastic photo storage box in acid free, archival sleeves commonly available from
most camera stores.
Note: Always keep unused paper in the original package.
16 Printing in Windows
To order EPSON paper, contact your dealer or call the EPSON StoreSM at
(800) 873-7766 or visit our web site at www.epsonstore.com (U.S. sales only).
In Canada, please call (800) 463-7766 for dealer referral.
First load your paper as shown, then follow the steps below.
Place the paper next
Slide the edge guide
against the paper
■Always load the short edge first, even for printing landscape-oriented photos.
■Load the printable side face up. It’s usually whiter or brighter than the other side.
■Load premium papers one sheet at a time.
■Check the paper package for additional handling instructions.
to the right side
Follow these steps to print borderless photos:
1. Start your photo program and open your photo.
2. Open the File menu and click Print. Then click Properties or Preferences.
Printing in Windows 17
3. Select Photo or Best Photo as the
Quality Type setting.
4. Choose Sheet as the Source
setting.
5. Select one of the following paper
types:
■Photo Paper
■Glossy Photo Paper
■Premium Glossy Photo
Paper
6. Click the Borderless checkbox.
Read the message and click OK.
7. Select your paper Size setting.
8. Select Portrait or Landscape as the orientation setting.
9. Click OK, then click OK or Print.
18 Printing in Windows
Printing on Macintosh
Before you start, make sure your printer is set up and its software is installed as
described on the Start Here sheet.
Whenever you print, make sure you do the following:
■Use the right paper.
For the best-looking photos, most vivid colors, and greatest detail, always use
genuine EPSON papers and EPSON inks.
■Choose the right printer settings.
Your printer automatically adjusts itself for each type of paper. That’s why printer
settings are important. They tell your printer what kind of paper you’re using and
what type of print you want. Make sure you check your printer settings every time
you print.
For information about printing on roll paper, see page 34. Follow the steps in these
sections to print using all types of sheet-fed paper:
■“Loading Paper in the Sheet Feeder” on page 20
■“Loading Envelopes” on page 21
■“Basic Printing on Mac OS 8.6 to 9.x” on page 22
■“Basic Printing on Mac OS X” on page 25
■“Customizing Your Print Settings” on page 28
■“Selecting the Correct Media Type” on page 30
■“Printing Borderless Photos on Cut Sheets” on page 31
19
Loading Paper in the Sheet Feeder
Follow these steps to load plain paper and many special papers in the sheet feeder:
1. Slide the left edge guide to the position for your paper size, as marked on the
paper support.
2. Place your paper in the printer on
the right side of the sheet feeder.
Load paper against
this side
3. Adjust the left edge guide to fit
snugly against the paper.
4. Open the output tray extensions.
Also follow these loading guidelines:
■Always load the short edge first,
even for printing landscapeoriented documents and photos.
■Load the printable side face up. It’s usually whiter or brighter than the other side.
■Load letterhead or preprinted paper into the printer top edge first.
■Don’t load paper above the arrow marks inside the edge guides.
■Check the paper package for additional handling instructions.
■Make sure the adjust lever is set to
the m position.
■If ink smears on thicker paper, try
Adjust lever
printing with the lever set to the
^ position.
20 Printing on Macintosh
Loading Envelopes
You can load up to 15 envelopes at a time, as described below.
Tip: For best results, press each envelope flat before loading it, or load one
envelope at a time.
1. Load envelopes as shown, with the flap side
down and the flap edge against the left side of
the sheet feeder.
2. Depending on the size of the envelopes, raise
either the upper or lower paper stopper and
rest it against the stack.
3. Slide the left edge guide against the envelopes.
4. Set the adjust lever to the ^ position.
Load with the
printable side up,
flap edge left
5. Choose these print settings:
■Plain Paper as the Media Type
■Black as the Ink setting
■The envelope size as the Paper Size
■Landscape as the Orientation
See page 22 (Macintosh OS 8.6 to 9.x),
or page 25 (Macintosh OS X) for
instructions.
Printing on Macintosh 21
Basic Printing on Mac OS 8.6 to 9.x
Before you begin, make sure you selected your printer in the Chooser as described on
the Start Here sheet.
1. From the File menu, select Page Setup. You see a window like this one:
Make sure you see
SP 960
Select your paper size
Select your paper source
Select your document
or image orientation
2. Select the correct Paper Source, Paper Size, Orientation, and other settings. Then
click OK.
(For roll paper printing steps, see page 39. For double-sided printing instructions,
see your on-screen Reference Guide.)
3. From the File menu, select Print. You see a window like this one:
Select Automatic mode
22 Printing on Macintosh
Select the type of
paper you’re using
Select Color or
Black Ink
Select higher quality or faster printing
4. Select the following settings:
■Choose your paper from the Media Typelist.
See the table on page 30 for details.
■Select Color to print a color document or black
and white photograph. To print a black text
document, click Black.
■Choose Automatic to get good printing results for
most projects.
■Set the slider to Quality to select high-quality printing, or Speed for faster
printing. (The slider is not available for all paper types.)
5. You can also:
■Click to reduce or enlarge your printed image, print multiple layouts, or
add a watermark.
■Click to control background printing.
■Click , then click Preview to preview your printout.
■Click to check your ink levels.
Tip: For more information about printer settings, click the button.
6. Click Print.
Printing on Macintosh 23
7. If you turned on background printing, you can select EPSON Monitor3 from the
Application menu in the upper right corner of the screen. You see the EPSON
Monitor3 window:
Select your print job,
then click here to
cancel printing
Click here to show
or hide the print
settings
Note: If you’re not using background printing and you need to cancel printing,
hold down the J key and press the
. (period) key.
Click to check
ink levels
24 Printing on Macintosh
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