All rights reserved. No part of this publication may be reproduced, stored in a retrieval system, or transmitted in
any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, without the prior
written permission of
with this
EPSON
SEIKO EPSON CORPORATION
printer.
EPSON
is not responsible for any use of this information as applied to other printers.
. The information contained herein is designed only for use
Trademarks
EPSON and EPSON
EPSON CORPORATION
Stylus are registered trademarks and ESC/P Raster and Micro Piezo are trademarks of
.
SEIKO
EPSON SoundAdvice is a service mark and DX3, EPSON FaxAdvice, and SelecType are trademarks of Epson
America, Inc.
EFI, the EFI logo, Fiery, and the Fiery logo are U.S. registered trademarks of Electronics for Imaging, Inc.
General Notice
their respective owners.
The E
: Other product names used herein are for identification purposes only and may be trademarks of
EPSON
disclaims any and all rights in those marks.
NERGY STAR
emblem does not represent EPA endorsement of any product or service.
Legal Notices
SEIKO EPSON CORPORATION
Neither
nor its affiliates shall be liable to the purchaser of this product or third
parties for damages, losses, costs, or expenses incurred by purchaser or third parties as a result of: accident, misuse,
or abuse of this product or unauthorized modifications, repairs, or alterations to this product, or (excluding the
U.S.) failure to strictly comply with
SEIKO EPSON CORPORATION
or any consumable products other than those designated as Original
Products by
SEIKO EPSON CORPORATION
SEIKO EPSON CORPORATION
’s operating and maintenance instructions.
shall not be liable for any damages or problems arising from the use of any options
EPSON
Products or
EPSON
Approved
.
Part Number: CPD-81504/99
2
FCC Compliance Statement
For United States Users
This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to
Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference
in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not
installed and used in accordance with the instructions, may cause harmful interference to radio or television
reception. However, there is no guarantee that interference will not occur in a particular installation. If this
equipment does cause interference to radio and television reception, which can be determined by turning the
equipment off and on, the user is encouraged to try to correct the interference by one or more of the following
measures.
•Reorient or relocate the receiving antenna.
•Increase the separation between the equipment and receiver.
•Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
•Consult the dealer or an experienced radio/TV technician for help.
WARNING
The connection of a non-shielded equipment interface cable to this equipment will invalidate the FCC
Certification of this device and may cause interference levels which exceed the limits established by the FCC for
this equipment. It is the responsibility of the user to obtain and use a shielded equipment interface cable with this
device. If this equipment has more than one interface connector, do not leave cables connected to unused
interfaces. Changes or modifications not expressly approved by the manufacturer could void the user’s authority to
operate the equipment.
For Canadian Users
This Class B digital apparatus meets all requirements of the Canadian Interference-Causing Equipment
Regulations.
Cet appareil numérique de la classe B respecte toutes les exigences du Règlement sur le materiel brouilleur du Canada.
3
Contents
Introduction
How To Use Your Manuals . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
Running the Printer and Option Information Utility . . . . . . . . . C-20
Running the Speed and Progress Configuration Utility . . . . . . . C-21
Index
-viii
I
ntroduction
The EPSON Stylus® Pro 9000 is the ultimate wide-format color ink jet
printer. With resolutions up to 1440 dpi, the printer gives you true
photographic quality with no-compromise text and line art at some of the
fastest production speeds in the industry. Support for two 44-inch media
rolls and cut sheets up to 1.5 mm thick lets you print on a variety of media.
EPSON’s Micro Piezo
™
dual density droplet (DX3™) print technology
includes a precise and consistent dot size and an innovative six-color,
high-capacity, quick-drying ink system. The EPSON Stylus Pro 9000
incorporates EPSON’s new DC-based motor technology, which allows for
superior print engine accuracy, even during bidirectional printing modes.
For network productivity, a high performance EFI
®
Fiery® X2 RIP server
may be purchased. The EPSON RS-5100 server supports a variety of
network configurations and protocols, with full compatibility for
Macintosh,® Microsoft® Windows®98, Windows 95, Windows NT,® and
®
UNIX
computers. The Fiery X2 RIP provides full multitasking for
simultaneous spooling, Adobe® PostScript® 3 processing, and printing.
The EPSON Stylus Pro 9000, with the RS-5100 and EFI’s ColorWise
®
ProTools, provides professional color management—including fully
adjustable CMYK color correction, ICC profile support, and high-quality
press simulation color rendering dictionaries (CRD’s).
The printer may also be equipped with an optional 44-inch auto take-up reel
that is compatible with most lamination systems and lets you run long print
jobs unattended. With two- and three-inch core media spindle
compatibility, the EPSON Stylus Pro 9000 can accommodate even the most
demanding media requirements.
For complete flexibility, the EPSON Stylus Pro 9000 also supports many
third-party RIPs and comes with custom EPSON
®
drivers and utilities for
photographs and other non-PostScript printing.
1
2 | Introduction
How To Use Your Manuals
This guide is part of a set, which also includes the documentation listed
below.
The EPSON Stylus Pro 9000 Assembly and Setup Instructions describe
•
how to unpack and assemble the printer, install ink cartridges and paper,
and prepare for printing.
The EPSON Stylus Pro 9000 Quick Reference Guide provides a handy
•
summary of the procedures for daily use and printer maintenance—
loading paper, replacing ink cartridges, running cleaning cycles, and
aligning the print head. Attach it to your printer for easy reference.
If you have the RIP Station 5100, your documentation set includes
additional manuals for users and system administrators.
The RIP Station 5100 Getting Started describes how to unpack the RIP,
•
install user software and printer files from the User Software CD-ROM,
and set up printing. It also describes how to install printer files via the
Internet.
The RIP Station 5100 User Guide describes how to set printing options
•
and print to the RIP from Windows and Mac® OS computers.
The RIP Station 5100 Administrator Guide explains basic configuration
•
and administration of the RIP for the supported platforms and network
environments. It also includes guidelines for setting up UNIX,
Windows NT, and NetWare
®
servers to provide PostScript printing
services to clients.
The RIP Station 5100 Color Printing Guide provides an introduction to
•
the basics of color theory. It includes practical color printing tips and
application-specific instructions.
Release Notes provide last-minute product information and
•
workarounds for some of the problems you may encounter.
2
Introduction | 3
Using This
This guide contains the following information:
Chapter 1 gives instructions for loading roll paper and cut sheets, printing
on both EPSON and non-EPSON media, and using the paper hammock.
Chapter 2 explains how to monitor the printer’s status, respond to error
messages on the control panel, and configure printer settings.
Chapter 3 gives instructions for cleaning and aligning the print head,
replacing ink cartridges and the cutter blade, and cleaning and transporting
the printer.
Chapter 4 provides troubleshooting tips and solutions for problems
involving print quality, printer operation, and paper handling.
Chapter 5 provides the technical details on your printer, paper
requirements, and ink cartridges.
Appendix A gives instructions for installing an optional Ethernet interface
card.
Appendix B covers the installation and use of EPSON printer drivers and
utilities for Macintosh computers.
Printer Guide
Appendix C covers the installation and use of EPSON printer drivers and
utilities for Windows computers.
An IIndex is included at the end of the book.
3
4 | Introduction
Warnings, Cautions, and Notes
You’ll find this information throughout this guide:
Warning
Caution
Note
Warnings must be followed carefully to avoid bodily injury.
Cautions must be observed to avoid damage to your equipment.
Notes contain important information about your printer.
Where To Get Help
EPSON provides technical support and information on the installation,
configuration, and operation of professional graphics arts products through
to 4
A.M.
P.M.
to
, Pacific
the EPSON Preferred Protection Plan. Dial ((888) 377-6611, 6
P.M
8
., Pacific Time, Monday through Friday, and 7
A.M.
Time, Saturday and Sunday.
Before you call, make sure you have your Unit ID number, which is
included with the EPSON Preferred Protection Plan information that came
with your printer.
4
Introduction|5
EPSON also provides customer support through the following services:
Electronic support services
ServiceAccess
World Wide Web From the Internet, you can reach EPSON’s Professional Graphics Home Page
http://prographics.epson.com
at
EPSON Internet FTP Site If you have Internet FTP capability, use your Web browser (or other software
for FTP downloading) to log onto
EPSON Forum on
CompuServe
®
anonymous
Members of CompuServe can type
the Epson America Forum. For a free introductory CompuServe membership,
call (800)848-8199 and ask for representative #529.
and your
e-mail address
.
ftp.epson.com
password
as the
GOEPSON
with the user name
.
at the menu prompt to reach
Automated telephone services
ServiceAccess
EPSON SoundAdvice
EPSON FaxAdvice
™
SM
For pre-recorded answers to commonly asked questions about EPSON
products 24hours a day, seven days a week, call
Access EPSON’s technical information library by calling
must provide a return fax number to use this service.
(800)922-8911
(800)922-8911
.
. You
EPSON Referral Service For the location of your nearest Authorized EPSON Reseller,
(800)922-8911
call
.
You can purchase ink cartridges, paper, manuals, and accessories from
EPSON Accessories at ((800)873-7766. Or visit our web site at:
www.epsonsupplies.com (U.S. sales only). In Canada, please call
(800)873-7766 for dealer referral.
ENERGY STAR Compliance
As an ENERGY STAR Partner, EPSON has determined that this product
meets the ENERGY STAR guidelines for energy efficiency.
The EPA ENERGY STAR Office Equipment program is a voluntary
partnership with the computer and office equipment industry to promote
the introduction of energy-efficient personal computers, monitors, printers,
fax machines, and copiers in an effort to reduce air pollution caused by
power generation.
5
6 | Introduction
Year 2000 Ready
Your EPSON printer is Year 2000 Ready. However, be sure the other parts
of your computer system are also ready for the year 2000.
Caution
Always turn the printer
off using the
button. When you press
this button, the
light flashes briefly then
goes out. Do not unplug
the printer or turn off the
power to the printer until
the
This ensures that the
print head is safely
capped.
Power
light is off.
Power
Operate
Important Safety Instructions
Before using your printer and RIP Station 5100, read the following safety
instructions to make sure you use the equipment safely and effectively.
Turn off and unplug the printer (and RIP Station 5100) before
•
cleaning. Clean with a damp cloth only. Do not spill liquid on the
printer (or RIP Station 5100).
Do not place the printer (or RIP Station 5100) on an unstable surface or
•
near a radiator, heating vent, or in direct sunlight. Avoid areas subject to
rapid changes in temperature and humidity or shock and vibrations.
Place the printer (and RIP Station 5100) on a flat surface. They will not
•
operate properly if they are tilted or at an angle.
Do not block or cover the openings in the printer case (or RIP Station
•
5100 case) or insert objects through the slots.
Use only the type of power source indicated on the label.
•
Connect all equipment to properly grounded power outlets. Avoid using
•
outlets on the same circuit as photocopiers or air control systems that
regularly switch on and off.
Place the printer (and RIP Station 5100) near a wall outlet where the
•
plugs can be easily unplugged.
Placez l’imprimante près d’une prise de contacte où la fiche peut être
débranchée facilement.
Do not let the power cords become damaged or frayed.
•
If you use an extension cord with the printer, make sure the total ampere
•
rating of the devices plugged into the extension cord does not exceed the
cord’s ampere rating. Also, make sure the total ampere rating of all
devices plugged into the wall outlet does not exceed the wall outlet’s
ampere rating.
6
Introduction | 7
Except as specifically explained in the documentation, do not attempt to
•
service the printer (or RIP Station 5100) yourself. Opening or removing
those covers that are marked “Do Not Remove” may expose you to
dangerous voltage points or other risks. Refer all servicing in those
compartments to service personnel.
Unplug the printer (or RIP Station 5100) and refer servicing to qualified
•
service personnel under the following conditions:
If the power cord or plug is damaged; if liquid has entered the printer
(or RIP Station 5100); if the equipment has been dropped or the case
damaged; if the printer (or RIP Station 5100) does not operate normally
or exhibits a distinct change in performance. Adjust only those controls
that are covered by the operating instructions.
Ink Cartridge Safety Instructions
Do not put your hand inside the printer or touch the cartridges during
•
printing.
To avoid damaging the printer, do not move the print head by hand.
•
Under normal circumstances, ink will not come out of the cartridge. If it
•
does get on your skin, wash it off with soap and water. If it gets in your
eyes, flush them immediately with water.
Keep ink cartridges out of the reach of children.
•
Do not dismantle the ink cartridges or try to refill them. This could
•
result in damage to the print head.
Once you install an ink cartridge, do not open the clamp or remove the
•
cartridge except to replace it with a new one. The cartridge may become
unusable otherwise.
Install the ink cartridge immediately after you remove it from its foil
•
package. Leaving the cartridge unpacked for a long time before use may
result in reduced print quality.
Do not use an ink cartridge beyond the date printed on the cartridge
•
package. For best results, use cartridges within six months of installation.
Do not shake an ink cartridge; this can cause leakage.
•
Before transporting the printer, make sure the print head is capped in
•
the far right position and the ink cartridges are in place.
7
8 | Introduction
8
Chapter 1:
Handling
Paper
Your EPSON Stylus Pro 9000 prints on a variety of media, including roll
paper and cut sheets up to 44 inches wide. The straight-through paper path
allows you to use heavy stock, including media up to 1.5 mm thick. This
chapter includes instructions for the following:
Selecting paper and other media
•
Printing on EPSON paper and film
•
Using roll paper
•
Using cut sheet paper
•
Using the paper hammock
•
Setting paper configurations
•
Selecting Paper and Other Media
You can print on most types of coated, glossy, plain paper, and other media.
The printer comes with two spindles, so you can have two types of roll paper
available for printing at all times (with manual switching). You can also
purchase an optional 3-inch spindle, which allows you to use roll paper with
a 3-inch core.
The following table shows the requirements for paper you can use in your
printer:
Paper requirements
Roll paperCut sheets
Size13 to 44 in. wide
(330 to 1118 mm)
Maximum
roll diameter
Thicknessup to 0.5 mmup to 1.5 mm
4.05 in. (103 mm) when using 2 rolls
5.90 in. (150 mm) when using 1 roll
11 × 17 in. to 44 × 62.2 in.
(up to 1118 × 1580 mm)
Always test samples of paper stock in the printer before purchasing large
quantities or printing large jobs. When you use non-EPSON papers or other
media, you may need to “profile” their thickness and ink drying time. See
page 1-22 for instructions.
1
1-2 | Handling Paper
Printing on EPSON Paper and Film
EPSON papers, which are specially formulated for the inks used in the
printer, ensure high-quality results. The following tables list the product
codes for the EPSON paper and film available for your printer. The name
on the package may be different from the name shown in this table; use the
product code to identify the paper or film.
Note
Check with your EPSON
authorized dealer for new
papers and other media
that may be available.
EPSON roll paper product codes
Paper type44-inch roll36-inch roll
Matte Paper—DoubleweightSP91006SP91005
Presentation Matte PaperS041220S041221
Semi-Gloss Paper—HeavyweightS041228S041229
Photo Glossy PaperSP91002SP91001
Backlight FilmSP91008SP91007
EPSON cut-sheet product codes
Photo Quality
Sizes
B (11 × 17 in.)S041070S041156 S041075—
A3
(11.7 × 16.5 in.)
Super A3/B
(13 × 19 in.)
A2
(16.5 × 23.4 in.)
B2
(20.25 × 28.7 in.)
Ink Jet Paper
—S041142 ——
S041069S041143 S041074—
S041079———
———S041237
Photo
Paper
Photo Quality
Glossy Film
Poster Board —
Semi-Gloss
B1
(28.7 × 40.5 in.)
———S041236
1-2
Handling Paper | 1-3
Printing Tips for EPSON Media
Follow these tips for using and storing printing materials:
Don’t touch the printable surface of the paper or other media with bare
•
hands. Fingerprints may affect print quality.
Always choose the correct print mode setting in your print options
•
before you send your job.
Keep unused media in its original packaging and store it in a cool, dry
•
place to avoid a decline in quality. Avoid storing media or printouts
where they will be exposed to high temperature, humidity, or direct
sunlight.
Using Roll Paper
The printer comes with two spindles, so you can have two types or sizes of
roll paper available for printing. You can use any roll paper with a 2-inch
core, up to 44 inches wide. With the optional 3-inch spindle, you can also
use roll paper that has a 3-inch core (one roll at a time). Manually switching
from one paper roll to another is a simple process.
This section covers the following:
Attaching and removing paper from the spindle
•
Inserting the spindle in the printer
•
Loading the paper for printing
•
1-3
1-4 | Handling Paper
Attaching Paper to the Spindle
Follow these steps:
1. Open the roll paper cover and lift out the spindle.
2. Slide the movable paper stop (flange) off the left end of the spindle.
3. Position the roll so the paper unwinds as shown:
4. Slide the roll onto the spindle so it fits securely over the paper stop.
paper stop
1-4
Handling Paper | 1-5
5. Slide the movable paper stop back onto the spindle and insert it firmly
into the end of the roll.
Removing Paper from the Spindle
If you need to remove the paper roll from the spindle, follow these steps:
1. Open the roll paper cover and lift out the roll and spindle.
Caution
To avoid damage, do not
tap the end of the spindle
on the floor.
Note
Store unused roll paper in
its original package—
including the bag, end
caps, and box—to protect
the paper.
If the paper is loaded for printing, first raise the paper set lever and roll
up the paper before you remove the spindle.
2. Lay the roll down on a flat surface.
3. Loosen the movable paper stop by tapping it with your hand.
4. Slide the paper stop off the end of the spindle.
5. Remove the roll from the spindle.
1-5
1-6 | Handling Paper
Inserting the Spindle in the Printer
After you have loaded the paper roll onto the spindle, you need to insert it
into the printer. You can have two rolls of paper in the printer at the same
time, and print on either one. (If you’re using the optional 3-inch spindle,
you can only have one roll of paper in the printer.)
Follow these steps to place the spindle and paper into the printer:
1. Open the roll paper cover.
2. Make sure the movable paper stop is firmly fixed into the left end of the
paper roll.
3. Position the spindle so that the white end (with the fixed paper stop) is
on the right.
black
white
1-6
Handling Paper | 1-7
4. Insert the white end into the right mounting bracket inside the printer.
You can use either the upper or lower bracket.
5. Place the black end of the spindle into the left mounting bracket inside
the printer.
1-7
1-8 | Handling Paper
6. To keep the paper wound when you’re not printing, use one of the roll
paper belts included with your printer.
When you’re not using the roll paper belt, keep it wound around the
end of the spindle.
Note
To remove the spindle
(and paper roll) from the
printer, first lift out the left
end and then the right
end.
roll paper belt
7. See the next section to load the paper for printing.
1-8
Handling Paper | 1-9
Loading Roll Paper for Printing
Once the roll paper is attached to the spindle and inserted in the printer,
you’re ready to load it for printing. First, open the roll paper cover and make
sure the spindle is inserted correctly. Then follow these steps:
Caution
To avoid feeding excess
paper through the printer,
make sure you don’t
select
using roll paper.
Sheet
when you’re
Caution
If you’re using thick roll
paper, choose
Cutter Off
too thick may damage the
cutter.
Roll
. Paper that is
1. Make sure the printer is turned on. Then press the
button until one of the
Choose
•
Roll Auto Cut
lights comes on.
Roll
Paper out
SelecType
Paper Source
Roll
Auto Cut
Roll
Cutter Off
if you want the paper to be cut automatically
after each page is printed.
•
Choose
Roll Cutter Off
if you don’t want the paper cut
automatically.
Choose
Roll Cutter Off
if you’re using the optional auto take-up
reel, or if you want to print a series of pages and keep them together
for later cutting.
Paper Source
Item
+
If you’re using the auto cut setting, you can have a trim line printed
on the right edge of your images or pages. If you’re not using auto
cut, you can have the line printed on the right and bottom edges of
your pages. See page 1-13 for instructions.
You can also select roll paper settings through your print options,
which will override the control panel settings. See the RIP Station
5100 User Guide or Appendix B or C in this manual for more
information.
1-9
1-10 | Handling Paper
Caution
To avoid damaging the
printer, never move the
paper set lever while the
Operate
flashing.
or
Pause
light is
Caution
Don’t touch the printable
surface of the paper with
bare hands. Fingerprints
may affect print quality.
2. Make sure the
Operate
light and
pull the paper set lever all the way up.
3. Feed the paper into the paper slot.
Pause
light are not flashing. Then
1-10
Handling Paper | 1-11
4. Pull the paper down so it extends all the way through the slot.
5. Turn the roll back to remove the slack. Then align the paper with the
two rows of holes.
1-11
1-12 | Handling Paper
Caution
To avoid damaging the
printer, never move the
paper set lever while the
Operate
flashing.
or
Pause
light is
6. Push the paper set lever all the way down, then close the roll paper
cover.
PRESS PAUSE BUTTON
appears on the control panel display.
If you’re using Auto Cut and the edge of the paper is uneven, press
Cut/Eject
7. Press the
printing position automatically.
display. (Even if you don’t press
to recut the edge.
button. The print head moves and the paper feeds into
Pause
READY
Pause
appears on the control panel
, the paper and printer will move
into printing position automatically after 10 seconds.)
You can now send your print job.
Cutting Roll Paper Manually
When you’re not using the Auto Cut setting, you need to cut the paper
manually after your print job is finished. Follow these steps:
1. If the paper is not positioned correctly, press one of the
buttons to adjust the paper position. Normally, you don’t need to do
this after a print job is finished.
2. Press the
3. Press the
Paper Source
Cut/Eject
button until the
Roll Auto Cut
button. The paper is cut.
1-12
Paper Feed
light comes on.
Handling Paper | 1-13
Printing Trim Lines
You can have trim lines printed on the right edge of your images or pages (if
you’re using auto cut) or on the right and bottom edge (if you’re not using
auto cut). Follow these steps:
1. Press the
SelecType
button.
PRINTER SETTING MENU
appears on
the display.
2. Press the
3. Press the
4. Press the
5. Press the
button until
Item
button.
+
Enter
SelecType
PAGE LINE=ON
button to save the new setting.
button to exit the Printer Setting menu.
PAGE LINE=OFF
appears on the display.
appears on the display.
If you’re using the RIP Station 5100 or the EPSON printer driver, you can
also specify trim lines through your print options. See the RIP Station 5100
User Guide or Appendix B or C in this manual for more information.
Using Cut Sheet Paper
You can print on many types of cut sheet paper and other media. If you’re
using stock more than 0.5 mm thick, see page 1-15 for additional
instructions.
The printer accepts sheets ranging from 11 × 17 inches to 44 × 62.2 inches.
You can leave your roll paper in the printer when you print on cut sheets;
make sure it is rolled up and fastened with the roll paper belt(s), as described
on page 1-8.
1-13
1-14 | Handling Paper
Before you start, make sure the printer is on and roll paper is not loaded for
printing. Then follow these steps:
1. Make sure the roll paper cover is closed.
2. Press the
Paper Source
button repeatedly until the
Sheet
light
comes on.
3. Make sure the
Operate
light and
light are not flashing. Then
Pause
pull the paper set lever all the way up.
4. Feed the sheet into the paper slot until it extends through the slot. Align
the paper with the two rows of holes.
1-14
Handling Paper | 1-15
Caution
To avoid damaging the
printer, never move the
paper set lever while the
Operate
flashing.
or
Pause
light is
5. Push the paper set lever all the way down.
PRESS PAUSE BUTTON
appears on the control panel display.
6. Press the
printing position automatically.
(Even if you don’t press
button. The print head moves and the paper feeds into
Pause
READY
, the paper and printer will move into
Pause
appears on the control panel.
printing position automatically after 10 seconds.)
7. Print your page. After it is finished, the printed sheet stays in the printer.
8. To remove the printout, pull the paper set lever all the way up while
holding the sheet.
Printing on Thick Sheets
You can print on heavy stock up to B1 size (approximately 28.7 × 40.5
inches). Follow these instructions when you print on card stock or other
media more than 0.5 mm thick.
1. Set the paper hammock to catch your printouts in front of the printer.
See page 1-18 for instructions.
2. Press the
Paper Source
comes on.
3. Make sure the
Operate
pull the paper set lever all the way up.
1-15
button repeatedly until the
light and
light are not flashing. Then
Pause
Sheet
light
1-16 | Handling Paper
4. Open the lower cover.
5. Feed the sheet into the paper slot until the bottom edge of the paper
rests behind the open lower cover. If you’re using thick media more than
39 inches long, load it long edge first.
Make sure the right edge is straight and aligned with the two rows of
holes.
1-16
Handling Paper | 1-17
6. Push the paper set lever all the way down, then close the lower cover.
PRESS PAUSE BUTTON
appears on the control panel display.
Caution
To avoid damaging the
printer, never move the
paper set lever while the
Operate
flashing.
or
Pause
light is
7. Press the
printing position automatically.
(Even if you don’t press
button. The print head moves and the paper feeds into
Pause
READY
, the paper and printer will move into
Pause
appears on the control panel.
printing position automatically after 10 seconds.)
8. Print your page. After it is finished, the printed sheet stays in the printer.
9. To remove the printout, pull the paper set lever all the way up while
holding the sheet.
Adjusting the Platen Gap for Thick Sheets
When you print on thick media, you may need to adjust the platen gap
setting. Normally, the
automatically. However, if print quality is not satisfactory when you use
heavy media, change this setting to
1. Press the
SelecType
the display.
2. Press the
3. Press the
Item
button.
+
button.
setting allows the printer to adjust
AUTO
Follow these steps:
WIDE.
button.
PLATEN GAP=WIDE
PRINTER SETTING MENU
PLATEN GAP=AUTO
appears on the display.
appears on
appears on the display.
1-17
1-18 | Handling Paper
Note
When you print on thick
paper, set the hammock
to catch printouts in front
of the printer.
4. Press the
5. Press the
When you switch paper, don’t forget to change this setting back to
button to save the new setting.
Enter
SelecType
button to exit the Printer Setting menu.
AUTO.
Using the Paper Hammock
The paper hammock (also called the paper basket) is a cloth sheet that
attaches to your printer and catches your printouts as they come out. This
keeps the printouts from getting dirty or wrinkled. You can set up the
hammock either to catch the paper roll under the printer or let it feed
straight out in front of the printer.
Catching Printouts in Front of the Printer
Follow these steps to set up the hammock in front of the printer:
1. Pull out the paper hammock hooks all the way, so they rest on the floor.
1-18
Handling Paper | 1-19
2. Place the two rods in front of the hammock hooks.
3. Place the shorter rod on the ends of the hooks. The longer rod should
rest on the floor under the hooks.
1-19
1-20 | Handling Paper
4. Push in the top of the paper hammock so that the paper will feed
forward.
5. If necessary, extend the hammock fabric out on the floor in front of the
printer (for large print jobs).
1-20
Handling Paper | 1-21
Catching Printouts Under the Printer
Follow these steps to set up the hammock under the printer:
1. Fit the ends of the three rods into the slots at the end of the paper
hammock arms and push the hammock hooks in.
paper
hammock arm
2. Pull out the top of the hammock so that printouts will feed backward.
1-21
1-22 | Handling Paper
Setting Paper Configurations
When you use non-EPSON paper or other media, you may need to register
the paper’s thickness and drying time. The only way to tell if you need to do
this is by experimentation. When you’re using a paper stock or other
printing material for the first time, always test it on a small print job. If the
ink smears or printing is blurred, you need to register the paper’s drying time
and thickness. On EPSON media, ink dries immediately.
Note
It’s a good idea to keep a
list of your registered
paper types and
numbers.
You can register the thickness and drying time for up to four types of paper
or other media. Then you can select the registered values whenever you print
on that particular stock. Drying time determines how long the print head
will pause between passes.
Registering Paper Thickness and Drying Time
Follow these steps to register a new paper stock:
1. Press the
SelecType
the display.
2. Press the
Item
3. If you’re registering your first roll or batch of paper, press the
to select
PAPER NUMBER=1
For subsequent rolls, continue pressing the
number you want to register. Then press
4. Press the
Press
PAPER THICK. NO.=1
Item
to print the paper thickness test pattern. You may see
Enter
button until
button.
button.
PAPER CONFIG. MENU
PAPER NUMBER=STD*
.
button to select the
+
Enter
THICK. PAT=PRINT
appears on the display.
on the display.
appears on
appears on the display.
button
+
.
Following is a sample pattern:
1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17
1-22
Handling Paper | 1-23
5. Examine the printed pattern to determine which set of lines is the
straightest (shows the smallest gap), and note the corresponding
number.
In the sample pattern, the lines under number 4 are the straightest.
6. Press the
Enter
the
7. Press the
Press the
or
+
- button to select the number noted in step 5. Then press
button.
button.
Item
or - button to select the time in minutes. Start with one
+
DRYING TIME=0 MIN
appears on the display.
minute. If ink still smears, increase the drying time.
This is how long the print head will pause between passes to allow for
ink drying.
8. Press the
Pause
or
SelecType
button to exit the Paper Configuration
menu.
Selecting Registered Paper Settings
Once you have registered the drying time (and thickness) for a type of paper
or other media, you can select it whenever you print on that paper.
1. Press the
the display.
2. Press the
3. Press the
Then press the
SelecType
Item
or - button to select the registered number you want to use.
+
button until
button. You see
button.
Enter
PAPER CONFIG. MENU
PAPER NUMBER=1.
appears on
4. Press the
Pause
or
SelecType
button to exit the Paper Configuration
menu.
When you change media, make sure you select the correct setting.
If you are not sure what media setting is in effect, you can print a status
sheet, which shows the current settings. See page 2-3 for instructions.
1-23
1-24 | Handling Paper
1-24
Chapter 2:
Monitoring
and
Configuring
the Printer
The EPSON Stylus Pro 9000 includes a number of utilities for monitoring
the printer. The control panel displays status messages and error messages,
and the lights alert you when a problem occurs or your ink runs out. If you
have the RIP Station 5100, you can also use software utilities to monitor the
printer. See the RIP Station 5100 User Guide for more information.
In addition, the control panel includes a series of SelecType
™
menus that
you can use to configure the printer’s default settings and perform
maintenance operations. This chapter tells you how to respond to the lights
and messages and how to configure the printer using the control panel. The
following information is included:
Using the control panel to monitor the printer
•
Checking printer status
•
Responding to control panel lights and messages
•
Using the control panel to configure the printer
•
Using the Control Panel to Monitor the Printer
The printer’s control panel includes buttons, lights, and a liquid crystal
display (LCD):
display
Ink Out
Pause
Reset
3 sec.
SelecType
Paper Source
Item
+
Paper Feed
_
Cut /Eject
Enter
Cleaning
3 sec.
Operate
KCLCMLMY
Paper Out
Roll
Auto Cut
Roll
Cutter Off
Sheet
Power
1
2-2 | Monitoring and Configuring the Printer
Monitoring Normal Printer Operation
Messages appear on the control panel display and lights come on or flash to
indicate various phases of printer operation. The following table explains the
status messages and lights:
Status messages
Message
LightExplanation or response
READYOperate
PRINTINGOperate
INK DRY FOR
<number> MIN
RESET
PRESS PAUSE
BUTTON
WAITPause
PAUSEPause
Pause
All lights flash brieflyPrinter is resetting.
Pause
flashing
light onPrinter is ready to print.
light flashing Printer is receiving data.
light flashingPrinter is paused between
passes to let ink dry. Wait for the
number of minutes shown.
light onPress the
continue.
light on or
light onPrinter is paused. To resume
Printer is warming up, performing
maintenance, or charging ink.
printing, press the
Pause
button to
Pause
button.
Pausing and Resetting the Printer
If you need to stop the printer during a print job, press the
Press the
Pause
button again to resume printing.
If you decide to cancel a job after the printer has started processing it, you
can reset the printer. Press the
Pause
button and hold it down for 3 seconds.
This clears all data in the printer’s memory.
Pause
button.
Checking Printer Status
You can use the control panel to print a status check or nozzle check. These
prints allow you to test the printer without sending a print job (and without
connecting the printer to the RIP). You can also check the amount of ink
remaining, total number of prints, and the status of your cutter blade and
other printer parts.
2-2
Monitoring and Configuring the Printer | 2-3
Printing a Status Check
The status check shows the current default settings, amount of ink
remaining in each cartridge, page count, and the status of various printer
parts. To display this information on the control panel instead of printing it
out, see 2-4.
Follow these steps to print the status check:
1. Load a sheet of paper in the printer, following the instructions on 1-13.
(You can print test pages on roll paper, but you will use
more paper.)
2. Press the
until you see
3. Press the
SelecType
TEST PRINT MENU
Item
button on the control panel. Press it repeatedly
on the display.
button until you see
STATUS CHECK=PRINT
on the
display.
4. Press the
button. The status check prints. The amount of ink left
Enter
or component life is indicated as follows:
E*****F
E ****F
E***F
E**F
E*F
EF
5. Press the
= full (or full life remaining
)
= 3/4 full (or 3/4 life remaining)
= 1/2 full (or 1/2 life remaining)
= 1/4 full (or 1/4 life remaining)
= nearly empty (or service life near end)
= empty (or service life ended)
SelecType
button to exit the Test Print menu.
Printing a Nozzle Check
The nozzle check prints a pattern of dots that lets you see if any print head
nozzles are clogged. If any dots are missing, you can run a cleaning cycle to
clear the nozzles. Follow these steps to print the nozzle check:
1. Load a sheet of paper in the printer, following the instructions on 1-13.
(You can print test pages on roll paper, but you will use
more paper.)
2. Press the
until you see
SelecType
TEST PRINT MENU
button on the control panel. Press it repeatedly
on the display.
2-3
2-4 | Monitoring and Configuring the Printer
3. Press the
button. You see
Item
NOZZLE CHECK=PRINT
on the
display.
4. Press the
button. The nozzle check prints as shown below:
Enter
Each line should be complete, with no gaps in the dot pattern. If any
dots are missing, as shown below, you need to run a cleaning cycle. Press
the
Cleaning
button on the control panel and hold it for at least
3seconds.
For more information, see 3-2. If you’re using the EPSON printer
driver, you can run the Head Cleaning utility. See page B-18
(Macintosh) or C-18 (Windows) for instructions.
Checking Ink Levels and Component Life
You can view printer status information on the control panel display without
printing a status check. Follow these steps:
1. Press the
until you see
2. Press the
SelecType
PRINTER STATUS MENU
Item
button on the control panel. Press it several times
on the display.
button. You see
VERSION <number>
on the
display. This indicates the firmware version installed in your printer.
3. Continue pressing the
button to display the amount remaining for
Item
each of the 6 inks or service life remaining for a number of printer parts.
The indicators read as follows:
E*****F
E ****F
E***F
E**F
E*F
EF
= full (or full life remaining
)
= 3/4 full (or 3/4 life remaining)
= 1/2 full (or 1/2 life remaining)
= 1/4 full (or 1/4 life remaining)
= nearly empty (or service life near end)
= empty (or service life ended)
2-4
Monitoring and Configuring the Printer | 2-5
Following is a list of the items displayed. Note that all parts on the list
(except the ink cartridges and paper cutter) need to be replaced by
authorized EPSON service centers.
INK LEFT-K
INK LEFT-C
INK LEFT-M
INK LEFT-LC
INK LEFT-LM
INK LEFT-Y
CUTTER LIFE
4. Press the
(black)
(cyan)
(magenta)
(light cyan)
(light magenta)
(yellow)
(paper cutter)
SelecType
button to exit the Printer Status menu.
TOTAL PRINTS
WASTE INK
CR MOTOR
PF MOTOR
HEAD UNIT
CLEANER
Responding to Messages and Light Indicators
When your ink or paper runs out or a problem occurs, a message appears on
the display. The lights on the control panel come on or flash. The following
table lists the messages alphabetically and includes an explanation and
instructions for correcting the problem.
Error messages
Message LightExplanationResponse
(ink absorbing pad)
(carriage motor)
(paper feed motor)
(print head)
(cleaning unit)
COVER OPENPause
INK COMPART.
OPEN
INK LOWInk Out
INK OUTInk Out
LOAD PAPERPaper Out
light on Lower cover is open.Close the lower cover. Make sure all
light on You are replacing the ink
Pause
light(s)
flashing
light(s) onInk cartridge(s) are empty
light on
cartridge(s) and the ink
compartment cover is open.
Ink cartridge(s) are nearly
empty (printing continues).
(printing stops).
Paper set lever is up while
loading paper.
2-5
three magnetic tabs are fastened.
Close the ink compartment cover
when you are finished replacing the
ink cartridge(s).
Replace ink cartridge(s) indicated by
Ink Out
instructions.
Replace the ink cartridge(s) indicated
by
instructions.
Pull the paper set lever down after
you load paper.
light(s). See 3-6 for
light(s). See 3-6 for
Ink Out
2-6 | Monitoring and Configuring the Printer
Error messages (continued)
Message LightExplanationResponse
LOAD ROLL PAPER
LOAD SHEET
PAPER
MAINTENANCE
REQ. <error
number>
NO INK CARTRIDGE Ink Out light(s) onInk cartridge(s) not installed.Install ink cartridges as indicated by
OPTION I/F ERRORWrong interface card installed. Turn off the printer and remove the
PAPER JAMPaper Out
PAPER NOT CUTPaper Out
PAPER NOT
STRAIGHT
PAPER OUTPaper Out
Paper Out
light on
light flashing
light flashing
Paper Out
light flashing
light on
Paper source setting in print
options is different from
control panel.
A printer part will need to be
replaced soon.
Paper has jammed in the
printer.
Roll paper was not cut
completely.
Cut paper did not fall off.Remove the cut paper from the
Paper slipped and fed into the
printer at an angle.
No paper is loaded.Load paper.
Paper ran out.Remove any printouts or paper
Make sure the right paper is loaded
and the paper source setting is the
same on the control panel and print
options.
Note the error number and contact
EPSON as described in the
Introduction.
the lights. See 3-6 for instructions.
card. See A-2 for instructions.
Remove the jammed paper. See 4-11
for more information.
Cut the paper manually, then remove
the cut paper from the printer. Reload
paper, as described on 1-9.
printer. Reload paper.
Reload paper, making sure the edges
are straight and aligned with both
rows of holes.
remaining in the printer and load more
paper.
If the message appears during a print
job, reset the printer by pressing the
Pause button for 3 seconds. Then
load paper and resend the job.
PUSH LEVER
DOWN
Paper Out
light on
Paper set lever was released
during the printing process or
another operation.
2-6
Push the paper set lever down. Start
printing again from the beginning for
best results.
Monitoring and Configuring the Printer | 2-7
Error messages (continued)
Message LightExplanationResponse
RELOAD PAPERPaper Out
light on
REMOVE PAPERPaper Out
light on
SERVICE REQ.
<error number>
TURN PWR OFF
AND ON
UNABLE TO PRINTYou tried to print a test pattern
All lights
flashing
Paper could not be reversed
into the printing position.
Paper is set out of the
printable area or out of the
horizontal cutting area.
Paper is not fully ejected.Cut the paper at the paper insertion
PAPER NOT CUT error was
cleared.
Paper is too thick for head
cleaning.
An error has occurred.Note the error number, and turn the
This message appears after
you clear a paper jam.
while an error condition was
present or the ink
compartment cover was open.
Remove the paper. Reload it so that
the right and bottom edges are
straight and aligned with both rows of
holes.
slot, then reload paper.
Reload paper.
Push the paper set lever down to
remove the paper. Head cleaning
automatically starts. After cleaning,
reload paper.
printer off and then on. If the
message remains, contact EPSON as
described in the Introduction.
Turn the printer off and then on again.
After 3 seconds the message
disappears. Press the Pause button
to exit SelecType mode. If the
message appears again, clear the
error before you print.
WRONG
CARTRIDGE
Ink Out light(s) onWrong ink cartridge(s)
installed.
2-7
Install the correct ink cartridge(s).
2-8 | Monitoring and Configuring the Printer
Using the Control Panel to Configure the Printer
In addition to testing the printer and checking the status of various
components, you can use the SelecType menus to configure printer settings
and perform maintenance operations. The following table lists the menus,
their functions, and where to find additional information:
SelecType menus
MenuDescription
Printer SettingConfigure the printer1-13, 1-17,
Test PrintPrint a nozzle check or status check2-3
Printer StatusCheck ink levels and component life2-4
For more
information
2-8
Paper
Configuration
Cutter
Replacement
Head AlignmentAlign the print head3-3
Register paper thickness and drying time,
and select registered configurations
Replace the paper cutter blade3-10
1-22
Setting Default Roll Paper Margins
The default margins for roll paper are .12 inches or 3 mm (left and right)
and .59 inches or 15 mm (top and bottom). You can use the Printer Settings
menu on the control panel to set the top and bottom margins to 3 mm or set
all margins to 15 mm. Follow these steps:
1. Press the
SelecType
the display.
2. Press the
Item
appears on the display. This is the default setting.
Press the + button once to set all margins to 3 mm.
•
ROLL MARG=3MM
Press the + button again to set all margins to 15 mm.
•
ROLL MARG=15MM
button.
PRINTER SETTING MENU
button repeatedly until
appears on the display.
appears on the display.
appears on
ROLL MARG=T/B15MM*
You can use the
or – button to cycle through all three settings.
+
2-8
Monitoring and Configuring the Printer | 2-9
3. When you have selected the setting you want, press the
Enter
button to
save it.
4. Press the
SelecType
button to exit the Printer Setting menu.
Selecting the Printer’s Interface
The printer includes both a parallel and serial interface. You can also install
an optional interface board for networking or additional connectivity. By
default, the printer automatically switches to whichever interface is receiving
data.
You can use the control panel to select an individual interface for sending
data to the printer. Follow these steps:
1. Press the
SelecType
the display.
2. Press the
Item
the display. This is the default setting.
Press the + button once to select the parallel interface.
•
INTERFACE=PARALLEL
button.
PRINTER SETTING MENU
button repeatedly until
appears on the display.
appears on
INTERFACE=AUTO*
appears on
Continue pressing the + button to select the
•
OPTION
(optional) interface.
You can use the
or – button to cycle through all four settings.
+
MAC
3. When you have selected the setting you want, press the
save it.
4. Press the
SelecType
button to exit the Printer Setting menu.
2-9
(serial) or
button to
Enter
2-10 | Monitoring and Configuring the Printer
Configuring the Parallel Interface
You can use the control panel to change the parallel interface to ECP mode
for faster printing. To use this mode, you must connect a computer directly
to the printer’s parallel interface (without a RIP), and the computer must
support ECP mode. See your computer’s documentation for more
information.
Note
If you experience any
problems using ECP
mode, switch back to
compatible mode.
Follow these steps to configure the parallel interface:
1. Press the
SelecType
button.
PRINTER SETTING MENU
appears on
the display.
2. Press the
button repeatedly until
Item
PARA. I/F=COMPAT*
appears
on the display. This indicates that compatible mode (the default) is
selected.
3. Press the
button.
+
PARA. I/F=ECP
appears on the display. This sets the
parallel interface to ECP mode.
4. Press the
5. Press the
button to save your setting.
Enter
SelecType
button to exit the Printer Setting menu.
Changing the Printer’s Code Page Setting
The printer uses the PC437 code page (U.S. and standard European
character sets) by default. You can use the control panel to change it to the
PC850 code page (multilingual character sets) if necessary. Follow these
steps:
1. Press the
the display.
SelecType
button.
PRINTER SETTING MENU
appears on
2. Press the
on the display.
3. Press the
4. Press the
5. Press the
button repeatedly until
Item
button.
+
Enter
SelecType
CODE PAGE=PC850
button to save your setting.
button to exit the Printer Setting menu.
2-10
CODE PAGE=PC437*
appears on the display.
appears
Monitoring and Configuring the Printer | 2-11
Restoring Default Settings
You can erase all SelecType settings you have made and restore them to their
default values. Follow these steps:
1. Press the
SelecType
button.
PRINTER SETTING MENU
appears on
the display.
2. Press the
button repeatedly until
Item
INIT. PANEL=EXEC
. appears on
the display.
3. Press the
4. Press the
button to erase all settings and restore the defaults.
Enter
SelecType
button to exit the Printer Setting menu.
Setting the Control Panel Language
All control panel messages are displayed in English. However, you can use a
special printer maintenance mode to change to any of the following
languages:
French
•
Italian
•
German
•
Spanish
•
Portuguese
•
Make sure the printer is turned off, then follow these steps to change the
language for control panel messages:
1. Press and hold the
turn on the printer.
2. Press the
3. Press the
4. Press the
5. Press the
button until
Item
or – button until the language you want is displayed.
+
button to select the language.
Enter
button to turn the printer off and exit maintenance
Power
button while you press the
Pause
HEX DUMP=PRINT
LANGUAGE=ENGLISH*
Power
button to
appears on the display.
is displayed.
mode.
2-11
2-12 | Monitoring and Configuring the Printer
2-12
Chapter 3:
Maintaining
and
Transporting
the Printer
Your EPSON Stylus Pro 9000 requires very little maintenance to keep
working at its best. This chapter describes the following routine procedures:
Running a nozzle check
•
Running a cleaning cycle
•
Aligning the print head
•
Replacing ink cartridges
•
Replacing the paper cutter blade
•
Cleaning the printer
•
Transporting the printer
•
Running a Nozzle Check
The nozzle check prints a pattern of dots that lets you see if any print head
nozzles are clogged. If any dots are missing, you can run a cleaning cycle to
clear the nozzles.
Follow these steps to print the nozzle check:
1. Load a sheet of paper in the printer, following the instructions on
page 1-13. (You can print the nozzle check on roll paper, but you will
use more paper.)
2. Press the
PRINT MENU
3. Press the
display.
SelecType
on the display.
button. You see
Item
1
button on the control panel until you see
NOZZLE CHECK=PRINT
on the
TEST
3-2 | Maintaining and Transporting the Printer
4. Press the
button. The nozzle check prints as shown below.
Enter
If all the lines on the check pattern are complete, with no gaps in the dot
pattern, the print head doesn’t need cleaning:
If dots are missing from the pattern, as shown below, you need to run a
cleaning cycle. See the following section for instructions.
Running a Cleaning Cycle
If your printed image is unexpectedly light or faint or dots are missing from
the image, you may need to run a cleaning cycle. This unclogs the print head
nozzles so they can deliver ink properly.
The cleaning process uses ink, so you should run it only if print quality
declines. Always run a nozzle check first to confirm that the head needs
cleaning; the nozzle check uses only a small amount of ink.
Caution
To avoid damaging the
printer, don’t turn it off
until the cleaning cycle is
finished and the
light has stopped flashing.
Pause
If you’re using the EPSON printer driver, you can run the Head Cleaning
utility. See page B-18 (Macintosh) or C-18 (Windows) for instructions.
Follow these steps to run the cleaning cycle from the printer’s control panel:
1. Make sure none of the
Ink Out
lights is on or flashing. (If so, you need
to replace the indicated ink cartridge before you can run a cleaning
cycle.)
2. Press the
Cleaning
button and hold it for at least 3 seconds. The
Pause
light flashes as the printer cleans its print head. The cleaning cycle takes
about three minutes and does not use any paper.
3. When the
light goes off, print a document or run a nozzle check
Pause
to confirm that the head is clean.
You may need to run the cleaning cycle several times to get a clean
nozzle check pattern. If the lines on the pattern still appear broken after
several cleaning cycles, contact EPSON for assistance.
3-2
Maintaining and Transporting the Printer | 3-3
Aligning the Print Head
If banding appears on your prints, or vertical lines are not straight, you need
to align the print head. You can use the Print Head Alignment utility if you
have the EPSON printer driver installed. If not, you can align the print head
using the control panel.
Print head alignment is a two-part procedure:
First you print a series of alignment or adjustment patterns.
•
Then you determine which numbered row of patterns is best aligned
•
(has the smallest gaps). You enter the information on the control panel
to align the print head.
Printing the Alignment Patterns
For best results, use 13 × 19-inch EPSON coated ink jet paper (short edge
first). You’ll need 4 sheets to complete the alignment procedure, which
includes 12 patterns of 7 rows each. The process takes about 15 minutes and
aligns the print head for all modes and resolutions.
Follow these steps to align the print head using the control panel:
1. Load a sheet of paper in the printer, following the instructions on
page 1-13.
2. Press the
SelecType
button until
HEAD ALIGNMENT MENU
is
displayed.
3. Press the
If you’re using EPSON paper, leave this setting on
Item
button.
PAPER THICK=STD
appears on the display.
.
STD
If you’re using other media, enter the thickness value of the paper in
0.1-mm increments by pressing the
4. Press the
button to save the setting.
Enter
or – button.
+
ADJUST. PATT.= ALL
appears on the display.
3-3
3-4 | Maintaining and Transporting the Printer
1
2
3
4
5
6
7
5. Press the
button to print the full series of alignment patterns.
Enter
Each pattern consists of seven numbered rows.
If you want to print a single alignment pattern, press the ++ or –– button
until the pattern number appears. Then press the
Enter
button.
If you’re printing the full series, patterns 1 through 3 are printed on the
first sheet of paper.
After this sheet is printed,
red
PAPER OUT
light comes on.
PAPER OUT
appears on the display and the
6. Raise the paper set lever and remove the printed sheet. Even though the
Operate
light is flashing, it is safe to raise the paper set lever.
7. Load another sheet of paper. The next three patterns are printed.
8. Repeat steps 6 and 7 twice, until all 12 patterns have been printed.
9. Raise the paper set lever and remove the last printed sheet. Then lower
the lever and continue the alignment procedure in the next section.
Completing the Alignment Procedure
After you have printed all the patterns, you need to check them carefully to
determine which row in each set has the smallest gaps. Following is an
example of patterns #1–5, #7, and #9–12:
Row 4 shows the
smallest gaps and
is the best choice.
3-4
Maintaining and Transporting the Printer | 3-5
Following is an example of patterns #6 and #8, which print in color:
1
2
3
Row 4 shows the
smallest gaps and
is the best choice.
4
5
6
7
Follow these steps to complete the alignment procedure:
1. Examine pattern #1 (or the pattern you printed) and determine which
row of lines has the smallest gaps. In the two examples above, the lines in
row 4 have the smallest gaps.
2. Check the control panel display. It should show something like
#1 = 4,
indicating that row 4 is selected for pattern #1.
3. Use the ++ or –– button to select the best aligned row for pattern #1. Then
press the
changes to show
button to register the setting. The control panel display
Enter
.
#2 = 4
4. Repeat steps 2 and 3 for each pattern you printed. If you need to verify
any of the settings, press
5. After you have registered all the patterns, press the
repeatedly to cycle through the patterns.
Enter
button to exit
Pause
head alignment mode and return to normal printer operation.
3-5
3-6 | Maintaining and Transporting the Printer
Caution
For best results, use
genuine EPSON
cartridges and do not
refill them. Other
products may cause
damage to your printer
not covered by EPSON’s
warranty.
Caution
Leave the empty
cartridge in the printer
until you are ready to
replace it.
Replacing Ink Cartridges
When one of the
Ink Out
the control panel), the corresponding cartridge is almost out of ink. Make
sure you have a replacement cartridge. When the light stays on and
is displayed, the cartridge is empty. You must replace the cartridge
OUT
before you can continue printing.
Use only the following EPSON ink cartridges:
BlackT407011
•
CyanT410011
•
MagentaT409011
•
Before you start, make sure the printer is on. Then follow these steps to
replace an ink cartridge:
1. Note the color of the
cartridge that you need to replace.
2. Open the roll paper cover and locate the ink cartridge that needs
replacing.
lights is flashing (and
Light cyanT412011
•
Light magenta T411011
•
YellowT408011
•
Ink Out
light that is on or flashing. This is the
INK LOW
is displayed on
INK
black,
cyan,
magenta
light cyan,
light magenta,
yellow
You can leave your roll paper in the printer when you replace ink
cartridges. The illustrations show paper removed for clarity only.
3-6
Maintaining and Transporting the Printer | 3-7
3. Push the lever down and let it “bounce” back up to open the ink
compartment cover.
INK COMPART. OPEN
appears on the display.
4. Locate the slot containing the empty ink cartridge (corresponding to the
Ink Out
light). Pull the clamp forward.
3-7
3-8 | Maintaining and Transporting the Printer
Warning
If ink gets on your hands,
wash them thoroughly with
soap and water. If ink gets
into your eyes, flush them
immediately with water.
Note
If you can’t insert the
cartridge smoothly, you
may have the wrong
cartridge. Check the
package and product
code.
5. Carefully pull the empty cartridge straight out of the printer.
6. Make sure the replacement cartridge is the correct color, and remove it
from its package.
7. Hold the ink cartridge with the arrow mark face-up and pointing to the
rear of the printer. Then insert the ink cartridge into the slot. Don’t
force the cartridge.
3-8
Maintaining and Transporting the Printer | 3-9
Note
If the
Ink Out
remains on, the cartridge
may not be installed
correctly. Remove the
cartridge and then
reinsert it as described
above.
light
8. Push the cartridge clamp back. Make sure the corresponding
Ink Out
light goes off.
9. Close the ink compartment cover by pushing the lever down until it
clicks into place.
3-9
3-10 | Maintaining and Transporting the Printer
Replacing the Paper Cutter Blade
If you notice that your paper isn’t cut cleanly, the cutter blade may need to
be replaced. You can also check the status of your cutter by printing the
status check sheet or using the Printer Status menu on the control panel. See
page 2-3 or 2-4 for instructions.
To obtain a new cutter blade (part number C815131), contact your dealer.
To replace the cutter blade, you first need to remove the used blade, as
described in the following section.
Warning
Be careful not to cut
yourself while replacing the
paper cutter blade.
Removing the Used Cutter Blade
Make sure the printer is on, then follow these steps to remove the blade:
1. Press the
MENU
appears on the display.
2. Press the
SelecType
Item
button repeatedly until
button.
CUT. REPLACE=EXEC.
CUTTER REPLACE
Paper Out
SelecType
Roll
Auto Cut
Roll
Cutter Off
Paper Source
Item
+
appears on the display.
3-10
Maintaining and Transporting the Printer | 3-11
Caution
To avoid damaging your
printer, never move the
paper cutter holder by
hand.
3. Press the
button. The paper cutter holder moves to the
Enter
replacement position, where the arrow appears in the illustration below:
paper cutter
location
4. When the holder stops moving and
OPEN LOWER COVER
appears on
the display, open the lower cover.
3-11
3-12 | Maintaining and Transporting the Printer
Note
Be careful not to let the
cutter or the spring coil
pop out of the casing.
5. When
REPLACE CUTTER
appears on the display, you can open the
casing. Push in the side pin while turning the paper cutter cover to the
right.
cutter blade casing
6. Slowly take your finger off the side pin. The paper cutter raises so it can
be removed.
7. Carefully remove the cutter blade from the printer.
3-12
Maintaining and Transporting the Printer | 3-13
Installing the New Cutter Blade
After you have removed the used cutter blade, you’re ready to install the new
one. Follow these steps:
1. Remove the new blade from its package.
2. Make sure the spring coil is inside the cutter holder. If necessary,
reinstall the coil.
3. Fully insert the new blade into the paper cutter holder in the direction
shown below.
4. Push in the side pin while turning the paper cutter cover to the left to
close the casing.
CLOSE LOWER COVER
appears on the display.
5. Close the lower cover. The cutter holder moves to the home (far right)
position and
READY
appears on the display.
3-13
3-14 | Maintaining and Transporting the Printer
Caution
Be careful not to touch
the gears inside the
printer.
To avoid damaging the
components as well as
the case, never use
alcohol or thinners to
clean the printer.
Be careful not to get
water on the printer
mechanism or electronic
components.
Don’t use a hard or
abrasive brush.
Don’t spray the inside of
the printer with
lubricants; unsuitable oils
can damage the
mechanism. Contact your
dealer or a qualified
servicer if your printer
needs lubrication.
Cleaning the Printer
To keep your printer working at its best, you should clean it thoroughly
several times a year.
1. Make sure the printer is turned off and all the lights on the control panel
are off. Then unplug the power cord.
2. Open the roll paper cover and remove the roll paper spindles. Remove
any sheet media from the printer.
3. Make sure the ink cartridge compartments are closed. Then use a soft
brush to carefully clean away any dust or dirt.
4. Close the roll paper cover.
5. Open the lower cover and use a soft brush to carefully clean away any
dust or dirt inside the lower cover. Then close the cover.
6. Remove the paper hammock. Then clean away any dust or dirt around
the leg assembly using a soft brush.
7. If the outer case is dirty, clean it with a soft, clean cloth dampened with
mild detergent. Keep the ink cartridge compartment closed to prevent
water from getting inside.
8. If the area under the roll paper cover accidentally gets soiled with ink,
wipe it off with a damp cloth.
9. To wash the paper hammock, remove the shafts, then machine wash
with mild detergent and air dry.
3-14
Maintaining and Transporting the Printer | 3-15
Transporting the Printer
When you need to transport your printer a long distance, you should repack
it using the original box and packing materials.
Caution
Do not roll the printer
on angled or uneven
surfaces.
When you want to transport the printer a short distance, such as within the
same building or facility, you can roll the printer on its casters. Follow these
steps:
1. Make sure that the power cord, interface cable, roll paper spindles and
sheet media are removed, and the roll paper cover and lower cover are
closed.
2. Release the front casters and retract the stabilizer knobs.
3. Carefully roll the printer to its new location. Relock the casters and
extend the stabilizer knobs after moving.
3-15
3-16 | Maintaining and Transporting the Printer
Moving the Printer Without the Leg Assembly
When you need to move the printer a longer distance, and you can’t safely
roll it, you may need to remove the leg assembly. Follow these steps:
1. First turn off the printer and make sure the print head is in the home
Caution
(far right) position. If not, turn the printer back on, wait until the print
head moves to the home position, then turn off the printer.
If for any reason the
printer will not be level
during shipping, a service
technician must drain all
ink from the printer
before it is shipped.
2. Remove the following parts:
Ink cartridges
•
Power cord
•
Interface cable
•
Paper hammock
•
Roll paper spindles
•
All paper or other media
•
Optional auto take-up reel (if installed)
•
After you remove the ink cartridges, store them in separate, resealable
plastic bags.
3. Make sure the ink cartridge clamps are in the upright position (closed).
Leave the ink compartment cover open. Use tape to hold the cover and
the cartridge clamps in place. This automatically closes the ink valves.
3-16
Maintaining and Transporting the Printer | 3-17
4. Close the ink valve locks on each side of the printer.
Open
Close
Open
Close
5. Remove the left and right side joint cover plates by spreading the ends
and pulling outward. Keep the cover plates in a safe place.
6. While holding the printer unit, remove the screws from the left and
right sides. Keep the screws in a safe place.
3-17
3-18 | Maintaining and Transporting the Printer
Warning
The printer unit weighs
approximately 212 lb
(96 kg). Always have four
people lift it, using the hand
grip areas as shown.
7. Have four people lift the printer unit off of the leg assembly, using the
hand grips. Lift the back of the printer first, tilt it slightly to the front,
then slide it back to remove it.
8. Keep the printer level while you move it.
Setting Up the Printer After Transporting It
Setting up the printer after transporting it is almost identical to setting it up
for the first time. Whenever you set up the printer, see the Assembly and Setup Instructions, and note the following points:
Don’t forget to open the side ink valve locks. The printer can’t print
•
while they are closed.
Don’t forget to remove any protective material (such as tape from the
•
ink cartridge clamps).
The first time you start printing after moving the printer, the print head
•
nozzles may be clogged. You may need to run a cleaning cycle (see
page 3-2) and realign the print head (see page 3-3) to ensure good print
quality.
If you reinstall the cartridges you removed before transporting the
•
printer, make sure the printer is turned off when you install them.
Otherwise, the printer will not be able to determine the correct level of
remaining ink and the
Ink Out
lights may not flash to warn you when a
cartridge is almost empty.
3-18
Chapter 4:
Resolving
Problems
As you use your printer, you may occasionally experience a problem. The
first thing you should do is diagnose the problem following the guidelines in
this chapter. Then try the most likely solutions until the problem is fixed.
This chapter provides instructions for the following:
Diagnosing problems
•
Improving print quality
•
Solving operational problems
•
Solving miscellaneous printout problems
•
Solving paper problems
•
Diagnosing Problems
Your EPSON Stylus Pro 9000 includes a number of ways to help you
diagnose problems:
To identify the most common problems, check the messages and lights
•
on the printer’s control panel. See page 2-5 for more information.
If you have the RIP Station 5100, check for error messages on the RIP
•
control panel and in the Fiery Spooler or Web Spooler utilities. See the
RIP Station 5100 User Guide for more information. (The RIP Station
5100 User Guide also includes troubleshooting guidelines.)
If you’re using the EPSON printer driver and Monitor3 (Macintosh) or
•
Status Monitor 2 (Windows) utility, check your software for error
messages. See Appendix B or C for more information.
To determine whether the problem is caused by the printer itself,
•
disconnect the printer from the RIP and run a status check. See page 2-3
for instructions.
You can use the printer’s hex dump mode to pinpoint communication
•
problems. Then you can fax the printout to a technical support
representative or interpret it yourself. See the following section for
instructions.
If none of the suggested solutions in this chapter solve your problem,
•
contact EPSON as described under “Where To Get Help” in the
Introduction.
1
4-2 | Resolving Problems
Using Hex Dump Mode
You can use the printer’s hex dump mode to identify problems if you know
how to interpret hex code. Or, you can fax the hex printout to a technical
support representative.
Make sure the printer has paper loaded and is turned off. Then follow these
steps:
1. Press and hold the
turn on the printer.
2. Press the
Enter
button.
button while you press the
Pause
HEX DUMP=PRINT
Power
button to
appears on the display.
3. Send your problem file to the printer.
The data in the print buffer is printed with 16-byte hex data in the left
column and corresponding ASCII characters in the right column. If the
last data is less than 16 bytes, you need to press the
Pause
button to
print it.
4. After you’re finished using hex dump mode, press the
Power
button to
turn the printer off and exit maintenance mode.
Improving Print Quality
You can often improve print quality by doing the following:
Run a nozzle check and cleaning cycle. See page 3-1 for instructions.
•
Align the print head. See page 3-3 for instructions.
•
When you send a print job, make sure your print options are set
•
correctly. For more information, see the RIP Station 5100 User Guide (if
you have the RIP) or Appendix B or C (if you’re using the EPSON
printer driver).
If none of these suggestions help, try the solutions on the following page.
4-2
Print quality problems
ProblemPossible cause Solution
Resolving Problems | 4-3
Your print has
horizontal banding.
Your print has vertical
misalignment or
banding.
Colors are incorrect or
missing.
Print options are set incorrectly
for the media you’re using.
You’re printing on the wrong side
of the paper or other media.
Print head nozzles are clogged.Run a nozzle check and cleaning cycle (page 3-1).
Your ink supply is low or too old.Check the Ink Out lights and replace ink cartridges
The print head is out of
alignment.
If you’re using the EPSON driver,
the High Speed setting is
selected.
Print options are set incorrectly
for the media you’re using.
You’re printing on the wrong side
of the paper or other media.
Print head nozzles are clogged.Run a nozzle check and cleaning cycle (page 3-1).
The color settings in your
application or print options are
incorrect.
Make sure the Print Mode or Media Type setting
is correct for the media you’re printing on.
If you’re using roll paper, make sure it’s correctly
attached to the spindle. See page 1-4 for
instructions. If you’re using a cut sheet, make sure
the printable side is face up.
if necessary, as described on page 3-6.
Align the print head, as described on page 3-3.
Turn off the High Speed setting. See Appendix B
or C for instructions.
Make sure the Print Mode or Media Type setting
is correct for the media you’re printing on.
If you’re using roll paper, make sure it’s correctly
attached to the spindle. See page 1-4 for
instructions. If you’re using a cut sheet, make sure
the printable side is face up.
Make sure your color settings are correct.
Your print has gaps or
appears faint.
Your ink is too old.Check the expiration date printed on each
cartridge. If the cartridge is too old, replace it as
described on page 3-6.
Print options are set incorrectly
for the media you’re using.
Print head nozzles are clogged.Run a nozzle check and cleaning cycle (page 3-1).
Your ink supply is low.Check the Ink Out lights and replace ink cartridges
The paper configuration setting is
too thick.
The platen gap setting is too
wide.
Make sure the Print Mode or Media Type setting
is correct for the media you’re printing on.
if necessary, as described on page 3-6.
Use the control panel to select thinner paper. See
page 1-22 for instructions.
Use the control panel to change the setting from
WIDE to AUTO. See page 1-17 for instructions.
4-3
4-4 | Resolving Problems
Print quality problems (continued)
ProblemPossible cause Solution
Your print appears
blurry or smeared.
Print options are set incorrectly
for the media you’re using.
You’re using the wrong paper
configuration setting (for
non-EPSON media).
Your paper doesn’t meet the
required specifications or
contains too much moisture.
You’re printing on the wrong side
of the paper or other media.
Ink has leaked in the paper path. Wipe the paper path area of the printer with a soft,
Print head nozzles are clogged.Run a nozzle check and cleaning cycle (page 3-1).
The paper configuration setting is
too thin.
The platen gap setting is too
narrow.
Make sure the Print Mode or Media Type setting
is correct for the media you’re printing on.
Use the control panel to register and select your
paper thickness. See page 1-22 for instructions.
Change your paper.
If you’re using roll paper, make sure it’s correctly
attached to the spindle. See page 1-4 for
instructions. If you’re using a cut sheet, make sure
the printable side is face up.
clean cloth. See page 3-14 for cleaning
instructions.
Use the control panel to select thicker paper. See
page 1-22 for instructions.
Use the control panel to change the setting from
AUTO to WIDE. See page 1-17 for instructions.
4-4
Resolving Problems | 4-5
Solving Operational Problems
If you can’t turn the printer on, if it stops printing unexpectedly, or if
nothing prints, check the following:
The printer is turned on and the
•
The printer is plugged securely into a working electrical outlet that’s not
•
controlled by a switch or timer.
If you’re using the RIP Station 5100, make sure the interface cable is
•
securely connected to the printer and RIP and the RIP is turned on.
Check the RIP Station 5100 User Guide for additional troubleshooting
solutions.
If none of these suggestions help, try the solutions below:
Operational problems
ProblemPossible causeSolution
The printer stops
printing
unexpectedly.
The printer sounds
like it’s printing, but
nothing prints.
If the
printer is performing a maintenance
procedure or waiting for ink to dry.
An error has occurred.Check the display message and lights on the
The ink valve locks are closed.Open the ink valve locks, as shown below:
light is flashing, the
Pause
Open
Check the display message and lights on the
control panel. Wait until the
flashing.
control panel. Follow the instructions for the
message on page 2-5.
Operate
light is on.
Pause
light stops
Close
Print head nozzles are clogged.Run a nozzle check and cleaning cycle (page 3-1).
Your ink supply is low.Check the
cartridges if necessary, as described on
page 3-6.
Ink Out
Open
Close
lights and replace ink
4-5
4-6 | Resolving Problems
Operational problems (continued)
ProblemPossible causeSolution
Nothing prints.The printer is not connected
correctly.
Your PPD (PostScript printer
description) and/or printer driver
software are not set up correctly.
The printer port setting doesn’t
match the printer connection port
(Windows).
Turn off the printer and RIP or computer. Make
sure the interface cable is securely plugged in.
Make sure the interface cable meets the
required specifications. See Appendix B or C or
the RIP Station 5100
If you’re not using a RIP, make sure the interface
cable is directly connected to the computer
without passing through a printer switching
device, Zip
If you are using Windows NT 4.0, try uninstalling
the EPSON printer port. Click Start, point to
Programs and EPSON Printers, then click
EPSON Printer Port Uninstall. Follow the
messages on the screen.
Make sure your software is installed correctly
and the RIP or printer is selected.
Click Start, point to Settings and select Printers.
Right-click EPSON Stylus Pro 9000, then select Properties. Click the Details tab.
Make sure your printer driver is selected in the
Print using the following driver list. Then select
the port to which your printer is connected in the
Print to the following port list.
™
drive, or extension cable.
Getting Started
guide.
The printer driver doesn’t have
enough available memory
(Macintosh).
To increase the available memory in your
Macintosh, select Control Panel from the Apple
menu and double-click the Memory icon. You
can increase the size of RAM cache or virtual
memory to increase total available memory.
Also, quit all unnecessary applications.
4-6
Solving Miscellaneous Printing Problems
If your printouts are not what you expected, try the suggestions below:
Miscellaneous printing problems
ProblemPossible causeSolution
Your print has incorrect or
garbled characters.
Your PPD and/or printer driver
software are not set up correctly or not
selected.
You have stalled print jobs. Clear any stalled print jobs from the
The printer is not connected correctly.Turn off the printer and RIP or computer.
Make sure your software is installed
correctly and the RIP or printer is
selected.
Progress Meter or Monitor3 (Macintosh)
or Status Monitor 2 (Windows).
Make sure the interface cable is securely
plugged in at both ends.
If you are using Windows NT 4.0, try
uninstalling the EPSON printer port. Click
Start, point to Programs and EPSON
Printers, then click EPSON Printer Port
Uninstall. Follow the messages on the
screen.
Resolving Problems | 4-7
Your print has incorrect
margins.
Your image is inverted.The Flip Horizontal or Print as a
Page size or paper size are not set
correctly in your application.
Paper size is not set correctly in your
print options.
Paper is loaded incorrectly.Reload paper, aligning it correctly with
The ROLL MARG (roll paper margin)
setting on the control panel is
incorrect.
mirror image setting is selected in
your print options.
4-7
Check the settings in your application.
Make sure they are within the printer’s
printable area.
Make sure the Paper Size setting in your
print options is correct for the paper
you’re using.
the row of holes in the printer. See
Chapter 1 for instructions.
If you’re using roll paper, check the
setting for ROLL MARG on the Printer
Setting Menu. See page 2-8 for more
information.
Turn off the setting. See your RS 5100
User Guide
C-10 (Windows) in this manual for
instructions.
or page B-10 (Macintosh) or
4-8 | Resolving Problems
Miscellaneous printing problems (continued)
ProblemPossible causeSolution
Blank paper is printed.Your PPD and/or printer driver
software are not set up correctly or not
selected.
Paper size is not set correctly in your
print options.
A ruled line on your print
appears to shift.
The bottom edge of your
print is smeared.
Color images print in black
only.
The print head is out of alignment.Align the print head as described on
The paper is curled toward the
printable side.
Print options are set incorrectly for the
media you’re using (for EPSON media).
You’re using the wrong paper
configuration setting (for non-EPSON
media).
The platen gap setting is too wide. Use the control panel to change the
Your PPD and/or printer driver
software are not set up correctly or not
selected.
Black printing is selected in your print
options.
Make sure your software is installed
correctly and the RIP or printer is
selected.
Make sure the Paper Size setting in your
print options is correct for the paper
you’re using.
page 3-3.
Flatten the paper or curl it toward the
other side.
Make sure the Print Mode or Media Type setting is correct for the media
you’re printing on.
Use the control panel to register and
select your paper thickness. See
page 1-22 for instructions.
setting from WIDE to AUTO. See
page 1-17 for instructions.
Make sure your software is installed
correctly and the RIP or printer is
selected.
Make sure color printing is selected.
4-8
Miscellaneous printing problems (continued)
ProblemPossible causeSolution
Resolving Problems | 4-9
Printing is too slow. The resolution or print quality setting in
your print options is too high.
Your system doesn’t have enough
resources.
You’re using background printing on a
Macintosh.
You’re not using ECP or Enhanced
mode and/or DMA transfers (in
Windows).
Solving Paper Problems
If paper feed or paper jam problems occur frequently, try one or more of the
following solutions:
Choose a lower resolution for faster
printing.
Clear space on your hard drive or run a
defragmentation utility.
Don’t run too many applications at the
same time.
Turn off virtual memory.
Add RAM to your system.
If you’re using the EPSON driver, select
EPSON Monitor3 and increase its
memory requirements.
Turn off background printing.
If your computer supports ECP or
Enhanced mode and/or DMA transfers,
turn them on to speed up printing. See
your computer documentation and
page C-22 for more information.
When you’re loading roll paper, make sure you line up the edge with the
•
row of holes on the printer. Always turn the roll back to remove the
slack. See page 1-11 for more information.
If you’re not using a roll of paper that’s installed in the printer, secure it
•
with the roll paper belt. See page 1-8 for more information.
Make sure the paper is not folded, wrinkled, or damp.
•
Make sure the printer’s environment falls within the required
•
temperature and humidity range.
Make sure the paper is not too thick or too thin. See pages 1-1 and 5-2
•
for paper specifications.
Make sure no foreign objects are inside the printer.
•
4-9
4-10 | Resolving Problems
Caution
Use the paper guides only
if paper is curled and
doesn’t feed properly.
Otherwise, the paper
guides may damage
your prints.
Make sure the
•
Print Mode
or
Media Type
setting is correct for the
media you’re printing on.
Make sure the platen gap setting is correct for the paper or media you’re
•
printing on. See page 1-17 for more information.
If you’re not using EPSON media, make sure you register and select
•
your paper’s thickness. See page 1-22 for more information.
Solving Roll Paper Feed Problems
If your roll paper is curled too tightly and doesn’t feed out of the printer, you
can use the three paper guides. Extend the guides as shown below:
If you have the paper hammock set up in front of the printer, extend the
•
paper guides out so they rest on the front of the hammock.
4-10
Resolving Problems | 4-11
If you have the paper hammock set up below the printer, extend the
•
paper guides so that they rest on the back of the hammock.
Clearing Paper Jams
When paper gets jammed in the printer, printing stops and you see a
message on the control panel display. Follow these steps to clear paper
JAM
PAPER
jams:
1. If roll paper is jammed, cut it by hand at the paper slot.
2. Pull the paper set lever all the way up to release the jammed paper.
4-11
4-12 | Resolving Problems
3. Open the lower cover if necessary.
Note
If you have two rolls of
paper installed, make
sure you secure the roll
that you are not using
with the roll paper belt.
See page 1-8 for more
information.
4. Carefully pull down the jammed paper.
TURN PWR OFF AND ON
displayed on the control panel.
5. Close the lower cover, if necessary, then press the
the printer off. Press it again to turn it back on.
6. Make sure the
Paper Out
light is on and
LOAD PAPER
the control panel. Then reload your paper.
button to turn
Power
is displayed on
is
4-12
Resolving Problems | 4-13
Caution
If the print head is not
left in the home position,
print quality may decline.
7. If you’re not going to continue printing, make sure the print head is in
the home (far right) position, as shown below. If it’s not, turn the
printer on, wait until the print head moves to the home position, then
turn off the printer.
print head
4-13
4-14 | Resolving Problems
4-14
C
hapter 5:
Specifications
Printing
Printing methodOn-demand ink jet
Nozzle configurationBlack: 64 nozzles
Color: 64 nozzles for each color (cyan,
magenta, yellow, light cyan, light magenta)
Printable columns
Character mode10 characters per inch, 437 columns
Raster graphics mode
(43.78 inches maximum
printable width)
Maximum resolution1440 dpi
Engine reliability
Total print volume18,000 B1 images, 30% coverage
Print head lifeTwo billion dots per nozzle
Waste ink systemEstimated to require replacement twice
Print directionBidirectional
Control codeESC/P Raster
Line spacing1/6 inch or programmable
Paper feed speed200 ± 10 milliseconds per 1/6-inch line
RAM18MB
Character setsEPSON Courier 10 characters per inch
360 dpi: 15,762 available dots
720 dpi: 31,524 available dots
1440 dpi: 63,048 available dots
720 dpi
×
during the printer’s normal service life
™
in 1/360-inch increments
1
5-2 | Specifications
Paper
Cut sheet paper specifications
Dimensions in
Size
Super B044 × 62.21118 × 15800.08 to .5 mm
B040.5 × 571030 × 1456
B128.7 × 40.5728 × 10300.08 to 1.5 mm
B220.25 × 28.7515 × 728
B314 × 20.25364 × 515
Super A036 × 50.5914 × 12920.08 to .5 mm
A033 × 46841 × 1189
A123.4 × 33594 × 8410.08 to 1.5 mm
A216.5 × 23.4420 × 594
A311.7 × 16.5297 × 420
Super A3/B13 × 19329 × 483
US E34 × 44864 × 11180.08 to .5 mm
US D22 × 34559 × 8640.08 to 1.5 mm
US C17 × 22432 × 559
US B (ledger)11 × 17279 × 432
inches (approximate)
Dimensions in
millimeters
Thickness
Roll paper specifications
Maximum roll
diameter
when using 2 rolls 5.90 in. (150 mm) 13 to 44.02 in.
when using 1 roll4.05 in. (103 mm)
WidthThickness
0.08 to 0.5 mm
330 to 1118 mm
Depending on the media, feed and print quality are guaranteed on paper
thicknesses of 0.08 to 0.11 mm.
Poor quality paper may reduce print quality and cause paper jams or other
problems. If you encounter problems, switch to a higher grade of paper.
Do not load curled or folded paper.
5-2
Printable Area
Minimum margins for roll paper and cut sheets:
.12” (3 mm)
Specifications | 5-3
.12” (3 mm)
* Default roll paper top and bottom margins are .59 inches (15 mm). You can set
all margins to .12 inches (3 mm) or .59 inches (15 mm) using the control panel.
See page 2-8 for instructions.
.12” (3 mm)
.12” (3 mm) roll paper*
.55” (14 mm) cut sheets
Environmental
Transit (stored in
OperationStorage
Temperature50 to 95 °F
(10 to 35 °C)
Humidity
(without
condensation)
20 to 80% RH 20 to 85% RH5 to 85% RH
–4 to 104 °F
(–20 to 40 °C)
(1 month at 104 °F)
shipping container)
–4 to 140 °F
(–20 to 60 °C)
(120 hours at 140 °F)
Mechanical
Height49.57 inches (1259 mm)
Width66.46 inches (1688 mm)
Depth27.52 inches (699 mm)
Weight211.64 lb (96 kg), without ink cartridges
Paper feed methodFriction
Paper pathRoll paper or cut sheets with manual insertion
5-3
5-4 | Specifications
Electrical
120 V model220/240 V model
Input voltage range90 to 132 V208 to 264 V
Rated frequency range50 to 60 Hz 50 to 60 Hz
Input frequency range49 to 61 Hz49 to 61 Hz
Rated current1.0 A0.5 A
Power consumptionApprox. 100 W (ISO 10561 letter pattern)
30W or less in standby mode
This product is also designed for IT power systems with phase to phase
voltage 220-240V.
Check the label on the back of the printer for voltage information.
Initialization
Hardware initialization at power on:
The printer mechanism is set to its initial state.
The input data buffer and print buffer are cleared.
The printer returns to the last default settings.
Software initialization when the ESC@ (initialize the printer)
command is received:
The print buffer is cleared.
The printer returns to the last default settings.
Pause
Panel button initialization by pressing the
button on the
control panel for 3 seconds or more:
The print head is capped.
Any paper in the printer is ejected.
The input data buffer and print buffer are cleared.
The printer returns to the last default settings.
5-4
Specifications | 5-5
Safety Approvals
Safety standardsUL 1950, CSA 22.2 No. 950
EMCFCC part 15 subpart B class B, CSA C108.8 class B
Car tridge life2 years from production date if unopened;
within 2 years after opening package, at 77 °F
(25 °C)
Temperature
Storage (uninstalled) –22 to 104 °F (–30 to 40 °C) 1 month at 104 °F
Storage (installed)–4 to 104 °F (–20 to 40 °C) 1 month at 104 °F
Transit–22 to 140 °F (–30 to 60 °C)
1 month at 104 °F, 120 hours at 140 °F
Freezing5 °F (–15 °C); ink thaws and is usable after at
least 3 hours at 77°F (25 °C)
Dimensions
Width0.99 in. (25.1 mm)
Depth10.24 in. (260.0 mm)
Height4.15 in. (105.3 mm)
WeightApproximately 0.82 to 0.85 lb (370 to 385 g)
Capacity7.4 oz (220 ml)
Print capacity may vary, depending on how often you run print head
cleaning cycles and how much you use the printer. Capacity of the initial
cartridge set is reduced because of ink charging.
5-5
5-6 | Specifications
Parallel Interface
Forward Channel
Data format8-bit parallel, IEEE-1284 compatibility mode
SynchronizationSTROBE
Handshake timingBUSY and ACKNLG
Signal levelTTL compatible
Connector57-30360 Amphenol connector or equivalent
pulse
signals
Reverse Channel
Transmission modeIEEE-1284 Nibble mode
Adaptable connector57-30360 Amphenol connector or equivalent
SynchronizationRefer to the IEEE-1284 specification
HandshakingRefer to the IEEE-1284 specification
Signal levelIEEE-1284 Level 1 device
Data transmission timingRefer to the IEEE-1284 specification
ECP Mode
Transmission modeIEEE-1284 ECP mode
Adaptable connector57-30360 Amphenol connector or equivalent
SynchronizationRefer to the IEEE-1284 specification
HandshakingRefer to the IEEE-1284 specification
Signal levelIEEE-1284 Level 1 device
Data transmission timingRefer to the IEEE-1284 specification
5-6
Specifications | 5-7
Serial Interface (RS-423 Standard)
StandardBased on RS-423
SynchronizationSynchronous
Bit rateApprox. 1.8M bps
HandshakingX-ON/X-OFF and DTR protocol
Word formatData bit: 8 bits
Parity bit: None
Start bit: 1 bit
Stop bit: 1 bit
Connector8-pin mini-circular connector
Recommended cableImageWriter
(preferably Belkin brand)
®
II cable
5-7
5-8 | Specifications
5-8
Appendix A:
Installing an
Ethernet
Interface Card
If you have the RS 5100 or another RIP, you connect it to the printer using
the built-in parallel interface. For network connectivity without a RIP, you
can install one of the following two Ethernet cards:
Type B Ethernet Interface Card (10BaseT) — C823622
•
Type B Ethernet Interface Card (100BaseTX) — C823632
•
Before you install the card, see the documentation that came with it for
setup information. Make sure the printer is turned off and the power cord is
unplugged from the electrical outlet.
Then follow these steps:
1. Disconnect the existing interface cable, if necessary.
2. Use a cross-head screwdriver to remove the two screws securing the
shield plate to the back of the printer. Then lift off the plate.
Be sure to keep the screws so you can use them if you re-install the shield
plate.
3. Make sure switch SW2 on the card is set to
documentation for details.
1
. See the card’s
P
A-2 | Installing an Ethernet Interface Card
4. Slide the interface card along the slots on both sides of the
compartment. Push it in firmly to fully insert the connector into the
printer’s internal socket.
5. Secure the interface card in the slot with the two screws included with
the card.
6. Make sure the printer is turned off. Then plug in the power cord.
7. To initialize the card, turn on the printer while holding down the status
sheet button on the card for about 5 seconds.
8. Connect the appropriate Ethernet cable to the card with an RJ-45
connector.
To remove an interface card, follow the above steps in reverse order.
A-2
Appendix B:
Using EPSON
Drivers and
Utilities for
Macintosh
Your EPSON Stylus Pro 9000 comes with drivers that let you use the printer
in non-PostScript mode without a RIP. Utilities allow you to manage
background printing jobs, track the status of your printer, and run print
head maintenance procedures. ICC profiles for ColorSync 2.0 are included,
so you can use advanced color management features of your applications or
the driver itself.
This chapter includes the following information:
Connecting the printer
•
Setting up your software
•
Setting print options
•
Managing print jobs
•
Checking printer status
•
Running print head utilities
•
Connecting the Printer
You can connect your Macintosh directly using the printer’s built-in serial
interface, or you can connect through a network (if your printer has the
optional Ethernet interface card installed). See your network administrator
or Ethernet documentation for instructions on connecting to the printer
through a network.
Note
Use only an ImageWriter
II cable to connect the
printer to your Macintosh
through the serial
interface. Do not use a
LocalTalk
®
cable.
Follow these steps to use the printer’s built-in serial interface:
1. Make sure you have an ImageWriter II cable (preferably Belkin brand).
2. Make sure both your printer and Macintosh are turned off.
1
B-2 | Using EPSON Drivers and Utilities for Macintosh
3. Connect one end of the interface cable to the serial connector on the
back of the printer.
Note
If your Macintosh has a
built-in modem, connect
the interface cable to the
printer port.
4. Connect the other end of the interface cable to either the modem port or
printer port on the Macintosh. (Some Macintosh PowerBook® models
have only one serial port.)
5. Turn on the printer by pressing the
Power
button.
6. Turn on your Macintosh.
See the next section for instructions on installing the printer software. You
must install the printer software before using your printer.
Setting Up Your Software
Before you install the drivers and utilities, you need to make sure your
Macintosh meets the minimum system requirements. Then follow the
procedures for installing the software and selecting the printer. This section
covers:
Checking system requirements
•
Installing the software
•
Selecting your printer in the chooser
•
B-2
Using EPSON Drivers and Utilities for Macintosh | B-3
Checking System Requirements
Make sure your Macintosh meets the requirements listed in the table below.
The memory requirements are for printing a 40
image. Requirements may vary, depending on the size, complexity, and
resolution of your images.
CD-ROMDouble-speed CD-ROM drive Quad-speed or faster
2GB recommended
Installing the Software
Before you start, turn off all virus protection programs. See your anti-virus
software documentation for instructions. Then follow these steps to install
your printer software:
1. Insert your printer software CD-ROM.
2. When the
Installer
instructions on the screen.
3. When you see the “installation complete” message, click
Follow the steps in the next section to select your printer using either the
serial interface or an AppleTalk® connection.
icon appears, double-click the icon. Then follow the
Restart.
B-3
B-4 | Using EPSON Drivers and Utilities for Macintosh
Selecting Your Printer in the Chooser
Note
If you are using an
AppleTalk network, an
alert message may
appear when you click
the port. In this case,
reselect the other port or
make the AppleTalk
setting
select the port again.
If you are using your
Macintosh in an Ethernet
environment, you can
connect your printer to
either the printer or
modem port and leave
the AppleTalk setting
Active
Inactive
.
, then
After you install the software, you need to open the Chooser to select your
printer. Follow these steps:
1. Make sure the printer is connected to your Macintosh and turned on.
2. Open the Chooser.
If you’re using a serial connection, click the
•
SPro 9000
icon and the
port your printer is connected to.
If you’re using an AppleTalk network, click the
•
SPro 9000(AT)
icon and select the AppleTalk zone you want to use. A list of all the
printers connected to the selected zone appears on the right.
Click the name you assigned to your EPSON Stylus Pro 9000, then
click
OK
.
B-4
Note
Using EPSON Drivers and Utilities for Macintosh | B-5
3. Click one of the buttons to turn background printing on or off.
4. Close the Chooser.
Setting Print Options
When you’re ready to print from an application, you need to choose page
setup options and print options. The EPSON driver offers automatic
settings that optimize print quality and speed when you’re using EPSON
media. You can also choose advanced settings for more control over your
printer and color management options.
This section covers the following:
Choosing page setup options
•
Choosing basic print options
•
Choosing advanced print options
•
Many application settings
override the printer’s
Page Setup options.
Always verify settings to
get the results you
expect.
Note
If you’re using roll paper
and you choose a paper
size that’s larger than
your image, the image
will be centered in the
space you selected.
Choosing Page Setup Options
Many of the Page Setup options correspond to paper handling features that
you can also set through the control panel. Software options give you
additional settings and override control panel settings. Follow these steps to
choose Page Setup options:
1. Choose
Page Setup
the Page Setup dialog box:
2. From the
Paper Size
paper) or the size of your sheet. For paper size equivalents in inches, see
page 5-2. If your size is not listed, click
in hundredths of an inch (or centimeters).
from the File menu of your application. You see
Click if your
paper size is
not listed.
list, select your image size (if you’re using roll
Customize
. Then enter the size
B-5
B-6 | Using EPSON Drivers and Utilities for Macintosh
Note
These settings override
settings made through
the control panel.
3. Select the type of paper you loaded in the printer from the
Source
list.
Paper
4. When you’re using roll paper, set the following options:
•Auto Rotate
Saves paper if your document length is shorter than the printable
width of the paper roll. Your image will be turned automatically by
90 degrees and printed crosswise.
•Auto Cut
Choose this option if you want the paper to be cut automatically
after each page is printed.
•Print Page Line
Prints trim lines on the right and bottom edges of your pages.
5. Make the settings you want for
Printable Area
.
6. After making your settings, click
Orientation, Reduce or Enlarge
.
OK
, and
Choosing Basic Print Options
Once you have selected your Page Setup options, you need to set printing
options. See page B-9 for instructions on advanced settings. Follow these
steps to make basic settings for automatic printer adjustments:
1. Choose
from the File menu of your application. A dialog box like
Print
the following appears:
2. Choose the number of
print.
B-6
Copies
and indicate which
This box shows you
the current settings,
but you can’t change
them from here.
These settings
appear only if you’re
using Photoshop 5.
See page B-8 for
more information.
you want to
Pages
Using EPSON Drivers and Utilities for Macintosh | B-7
If the paper you’re using is not listed in the table, check the instructions
included with the paper. If you’re using a non-EPSON printing
material, choose the closest setting. You may have to experiment with
different settings to determine which one is best for the substrate you’re
using.
4. Select
5. Set the
Click
•
or
Color
Mode
Automatic
ink.
Black
option as follows:
to have the printer driver analyze the contents of
your image or file and make the appropriate printing adjustments. If
a
Quality/Speed
slider appears in the Mode box, set it according to
the priorities of your print job. (Depending on the Media Type
setting, this slider may not appear.)
Click
•
Custom
custom settings list, as described on the following page.
and then choose one of the print job types from the
B-7
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