EPSON Stylus Photo RX500 Parts Accessories
EPSON Stylus Photo RX500
Left edge guide
Scanner lid
On button
Transportation lock
USB cable
Paper support Feeder guard
LCD screen
Document mat
Scanner glass
Color button
Memory card
slot cover
Scanner section
Ink cartridges
Output
tray
Ink Cartridges
Cartridge Part number
Black T048120
Cyan T048220
Light Cyan T048520
Magenta T048320
Light Magenta T048620
Yellow T048420
Media
Paper name Size
EPSON Premium Bright White
Paper
EPSON Photo Quality Ink Jet
Paper
EPSON Photo Paper Panoramic (8.3 × 23
EPSON Glossy Photo Paper Letter S041141
EPSON Matte Paper Heavyweight Letter S041257
EPSON Double-Sided Matte
Paper
EPSON Premium Glossy Photo
Paper
EPSON All-Purpose Glossy Paper Letter S041654
EPSON ColorLife® Photo Paper Letter S041500
EPSON Premium Semigloss
Photo Paper
EPSON Premium Luster Photo
Paper
EPSON Semigloss Scrapbook
Photo Paper
PremierArt
Photo Paper for Epson
EPSON Photo Quality Self
Adhesive Sheets
EPSON Ink Jet Transparencies Letter S041064
™
Matte Scrapbook
Letter S041586
Letter S041062
A4 (8.3 x 11.7 inches) S041061
Legal S041067
inches)
Borderless 4 × 6
inches, non-perforated
Borderless
8 x 10 inches
Letter S041568
Letter S041286
Borderless 4 × 6 inches S041727
Borderless 5 × 7 inches S041464
Borderless 8 × 10
inches
Letter S041331
Letter S041405
Letter SCR1001
Letter SCR1002
A4 (8.3 × 11.7 inches) S041106
Part
number
S041145
S041272
S041271
S041649
S041458
S041467
S041667
S041465
10/03 EPSON Stylus Photo RX500 - 1
EPSON Stylus Photo RX500
Paper name Size
EPSON Glossy Photo Greeting
Card Kit
EPSON Iron On Transfer Paper Letter S041153
EPSON Photo Stickers Kit (CDROM/Stickers
Letter S041606
A6 (4.1 × 5.8 inches) S041144-
Part
number
KIT
Specifications
Printing
Printing method On-demand ink jet
Nozzle configuration
Black 90 nozzles
Color 450 nozzles (90 nozzles per color × 5)
Print direction Bidirectional with logic seeking
Resolution Up to 5760 × 1440 on various papers
using Photo RPM
Noise level 45dB
Input Buffer 64KB
Ink Cartridges
Specification Black ink cartridge Color ink cartridges
Color(s) Black Cyan, Magenta, Yellow,
Print capacity* 630 pages (Letter, ISO/IEC
Storage
temperature
Transit
temperature
Freezing
temperature**
Dimensions 0.5 × 2.9 × 2.2 inches (W × D × H)
* The figure given is based on continuous printing after ink replacement. The actual
print capacity may vary. The ink charging process reduces the print capacity of the
initial cartridge, even though it contains the standard amount of ink.
** Ink thaws and is usable after approximately 3 hours at 77 °F (25 °C).
Caution:
To ensure good results, use genuine EPSON cartridges. Other
products may cause damage to your printer not covered by
EPSON’s warranty.
10561 Letter Pattern)
– 4 to 104 °F (– 20 to 40 °C)
1 month at 104 °F (40 °C)
– 22 to 140 °F (– 30 to 60 °C)
1 month at 104 °F (40 °C)
120 hours at 140 °F (60 °C)
3.2 °F (– 16 °C) -0.4 °F (– 18 °C)
12.7 × 73.5 × 55.25 mm (W × D × H)
Light Cyan, Light Magenta
430 pages (Letter, 5% duty
each color)
Paper
In addition to the requirements for single sheets and envelopes
listed below, the Stylus Photo RX500 supports a variety of
EPSON special media. See page 1 for details.
Note:
Since the quality of any particular brand or type of paper may be
changed by the manufacturer at any time, EPSON cannot attest to
the quality of any non-EPSON brand of paper. Always test samples of
paper stock before purchasing large quantities or printing large jobs.
Poor quality paper may reduce print quality and cause paper jams and
other problems. If you encounter problems, switch to a higher grade
of paper. Do not load curled, folded, or wrinkled paper.
Use paper under normal environmental conditions: 59 to 77 °F (15 to
25 °C) and 40 to 60% RH (relative humidity).
Single sheets
Size Letter (8.5 × 11 inches)
A4 (8.3 × 11.7 inches)
Half-letter (5.5 × 8.5 inches)
A5 (5.8 × 8.3 inches)
Legal (8.5 × 14 inches)
Executive (7.3 × 10.5 inches)
4 × 6 inches (101.6 × 152.4 mm)
5 × 7 inches (127 × 178 mm)
8 × 10 inches (203 × 254 mm)
Paper type Plain bond paper or special media
distributed by EPSON
Thickness 0.003 to 0.004 inch (0.08 to
0.11 mm) for plain bond paper
Weight 17 to 24 lb (64 to 90 g/m
plain bond paper
Envelopes
Size No. 10 (4.1 × 9.5 inches)
DL (4.3 × 8.7 inches)
C6 (4.5 × 6.4 inches)
Paper type Plain bond paper or air mail paper
Thickness 0.006 to 0.02 inch (0.16 to
0.52 mm)
Weight 12 to 20 lb (45 to 75 g/m
2
) for
2
)
Don’t use an ink cartridge if the date on the package has expired.
Do not refill the ink cartridge. An IC chip on the cartridge calculates
the amount of remaining ink based on the initial supply. Adding ink
does not increase the amount available for use.
2 - EPSON Stylus Photo RX500 10/03
EPSON Stylus Photo RX500
Printable Area
A
B-L B-R
C
Single sheets or cards
Envelopes
Margins
Standard sheets Top (A): 0.12 inch (3.0 mm)
Left (B-L): 0.12 inch (3.0 mm)
Right (B-R): 0.12 inch (3.0 mm)
Bottom (C): 0.12 inch (3.0 mm)
Sheets copied with
minimum margin
setting Top (A): 0.06 inch (1.5 mm)
Left (B-L): 0.06 inch (1.5 mm)
Right (B-R): 0.06 inch (1.5 mm)
Bottom (C): 0.06 inch (1.5 mm)
Envelopes Top (A): 0.12 inch (3.0 mm)
Left (B-L): 0.12 inch (3.0 mm)
Right (B-R): 0.12 inch (3.0 mm)
Bottom (C): 0.78 inch (20 mm)
Color separation RGB color filters on CCD
Image data 16 bits per pixel per color input
1 to 16 bits per pixel per color output
48 bits total
Gamma correction User defined 2 level
Light source White cold cathode fluorescent lamp
Interface USB 2.0 High Speed
Supported Memory Cards
Slot A Memory Stick
Memory Stick PRO
MagicGate Memory Stick
SD (Secure Digital) Card
MMC (MultiMediaCard)
Memory Stick Duo
miniSD Card (adapter required)
Slot B SmartMedia
standard 2000 compliant)
xD-Picture Card
Slot C CompactFlash
Memory
card light
IBM
®
Microdrive
®
™
(maximum 128MB;
™
Type I and Type II
™
Slot BSlot A
Slot C
Note:
Depending on the type of paper, the print quality may deteriorate in
the top and bottom areas of the print, or these areas may be
smeared. Before printing large jobs using an extended margin setting,
print a single sheet to confirm print quality.
You can create borderless prints using certain special EPSON papers.
See the User’s Guide for more information.
Scanning
Scanner type Flatbed color image scanner
Photoelectric device Color CCD line sensor
Effective pixels 20,400 × 28,080 pixels at 2400 dpi,
100%
Document size Letter (8.5 × 11.0 inches) or A4
(8.5 × 11.7 inches); reading area is
selectable with software
Scanning resolution 2400 dpi (main), 4800 dpi (sub)
Output resolution 50 to 6400 dpi (adjustable in one-dpi
increments; resolutions higher than
4800 are interpolated by software)
Memory Card Image File Requirements
File format JPEG or TIF format image files,
DOS FAT taken with a DCF
version 1.0 compliant digital camera
(supports Exif Print v. 2.1 and 2.2)
Media format DCF (Design rule for Camera File
system) version 1.0 compliant*
Image size Vertical: 120 to 4600 pixels
Horizontal: 120 to 4600 pixels
Number of files Up to 999
* The DCF standard is set by the Japan Electronics and Information Technology
Indistries Association (JEITA)
Note:
You can’t print images whose file names contain double-byte
characters.
10/03 EPSON Stylus Photo RX500 - 3
EPSON Stylus Photo RX500
Mechanical
Paper feed method Friction
Paper path Sheet feeder, top feed
Sheet feeder
capacity Approx. 80 sheets at 24 lb (90 g/m
2
)
Dimensions 17.7 × 23.3 × 11.9 inches (W × D × H)
449.6 × 592 × 302.3 mm (W × D × H)
Weight Approx. 19.21 lb (8.7 kg)
Electrical
Input voltage range* 108 to 132 V
Rated frequency
range 50 to 60 Hz
Rated current 0.8 A
Power consumption Approx. 21 W (ISO 10560 Letter
Pattern)
Approx. 4.0 W in sleep mode
Approx. 0.4 W in power-off mode
* Check the label on the back of this product for voltage information
Environmental
Temperature
Operation 50 to 95 °F (10 to 35 °C)
Storage* – 4 to 140 °F (– 20 to 60 °C)
1 month at 104 °F (40 °C)
Transit* – 4 to 140 °F (– 20 to 60 °C)
120 hours at 140 °F (60 °C)
Humidity (without condensation)
Operation 20 to 80% RH
Storage* 5 to 85% RH
* Stored in shipping container
Interface
Standard Based on Universal Serial Bus
Specifications Revision 2.0, Universal
Serial Bus Device Class Definition for
Printing Devices version 1.1
Bit rate 480 Mbps (high speed device)
Data encoding NRZI
Connector USB Series B
Recommended
cable length 6.6 feet (2 meters)
Safety Approvals
Safety standards UL 60950, CSA C22.2 No. 60950
EMC FCC part 15 subpart B class B
CSA C108.8 class B
Loading Paper
Single Sheets
1. Open the output tray.
Output tray
2. Pinch the sides of the left edge guide together as you slide
the guide all the way to the left.
3. Flip the feeder guard forward.
Feeder guard
4. Insert your paper against the right edge of the sheet feeder.
Then pinch the sides of the left edge guide together as you
slide it against the paper (but not too tightly).
5. Lower the feeder guard back over the paper.
Also be sure to:
❏ Load the printable side face-up. It’s often whiter or brighter
than the other side.
❏ Load letterhead or preprinted paper top edge first.
❏ Load paper short-edge first, even for landscape-oriented
documents and photos.
❏ Don’t load paper above the arrow on the left edge guide.
❏ Load up to approximately 80 sheets of plain paper at a time.
❏ If the paper has a cut corner, position it in the upper right
corner as you load it in the sheet feeder.
4 - EPSON Stylus Photo RX500 10/03
EPSON Stylus Photo RX500
Envelopes
1. Load up to 10 envelopes at a time, flap edge left, and
printable side up, against the right edge of the sheet feeder.
2. Slide the left edge guide against the envelopes (but not too
tightly).
Note:
For best results, press each envelope flat before loading, or load
one envelope at a time.
3. Select the following settings in your printer software:
❏ Plain paper as the Type (Windows
(Macintosh
®
) setting
®
) or Media Type
For this paper
EPSON ColorLife Photo Paper
EPSON Semigloss Scrapbook Photo
Paper
EPSON Ink Jet Transparencies
EPSON Photo Stickers*
* You can use either Premium Glossy Photo Paper or Ink Jet Transparencies as
your Type or Media Type setting for Photo Stickers. Experiment to see which
setting gives you the best results.
Select this Type or Media
Type setting
ColorLife Photo Paper
Ink Jet Transparencies
Placing Your Original Document
1. Open the scanner lid.
2. Place your document face-down on the glass, in the corner
shown below. Move your document about 0.1 inch from
the top and side edge so your entire document is scanned.
❏ The correct envelope size as the Size (Windows) or
Paper Size (Macintosh) setting
❏ Landscape as the Orientation setting
Selecting the Correct Media Type
Select the Type (Windows) or Media Type (Macintosh)
setting according to these guidelines:
For this paper
Plain paper sheets or envelopes Plain paper
EPSON Premium Bright White Paper Bright White Paper
EPSON Iron-On Transfer Paper 360 dpi Ink Jet Paper
EPSON Photo Quality Ink Jet Paper
EPSON Photo Quality Self Adhesive
Sheets
EPSON Matte Paper Heavyweight
EPSON Double-Sided Matte Paper
PremierArt Matte Scrapbook Photo Paper
for Epson
EPSON Photo Paper Photo Paper
EPSON Glossy Photo Paper
EPSON All-Purpose Glossy Photo Paper
EPSON Glossy Photo Greeting Cards
EPSON Premium Glossy Photo Paper
EPSON Photo Stickers
EPSON Premium Luster Photo Paper Premium Luster Photo Paper
EPSON Premium Semigloss Photo Paper Premium Semigloss Photo
®*
Select this Type or Media
Type setting
Photo Quality Ink Jet Paper
Matte Paper - Heavyweight
Glossy Photo Paper
Premium Glossy Photo Paper
Paper
3. Close the scanner lid.
Note:
If you place your document against the guides, the edges next to the
guides won’t be scanned.
If you need to scan a thick document, such as a book, you can
remove the scanner lid. Press the P On button to turn the Stylus
Photo RX500 off, then unplug it. Open the scanner lid completely.
Then disconnect the cord from the TPU connector on the back of the
scanner and pull the lid straight up. Gently press down the original to
keep it flat on the document table. Be sure to replace the scanner lid
and reconnect the cord when you’re finished.
Copying Without a Computer
Basic Copying
1. Place your document face-down on the glass, as shown in
the previous section.
2. Close the scanner lid.
10/03 EPSON Stylus Photo RX500 - 5
EPSON Stylus Photo RX500
S
3. If necessary, press the Copy button to display the copy
mode settings on the LCD screen. Change any necessary
copy settings, as described in “Changing Copy Settings”
below.
4. Press the x Color button (for both color and grayscale
photos, and for all color documents) or x B&W button
(for black and white copies). Your document is scanned and
then printed.
If you’re using the
2-up or 4-up copy layout settings
described below, repeat these steps for your other photo(s)
or document(s).
Tip:
Your grayscale photos look better when you print them using
the x Color
Note:
Your copied image size may not be the exact same size as your
original.
button
Changing Copy Settings
The current copy settings are shown on the LCD screen. You
can change copy settings using the buttons, as described
below.
LCD screen and menu navigation buttons
top button
Copy Layout
Since the copy layout setting determines the options available
with many other settings, select this option first, then select
your other copy settings.
1. While in copy mode, press the Menu button.
Note:
The Copy button on the control panel is green when copy mode
is enabled.
2. Press OK to enter copy layout mode.
3. Press the bottom left button to select one of the options in
the table below. Then press the OK button.
Copy Layout
Press this button
1.Standard
Choose from these options:
Copy Layout setting Result
Standard
Copies your original with a
0.12-inch margin on all edges
Copy button
Note:
To clear a setting, press the Clear/Reset button. To clear all the
setting changes you’ve made, press and hold the Clear/Reset button
until you see Resetting on the LCD screen.
Select
buttons
button
Color buttonClear/Reset
Number of Copies
Press one or two buttons on the control panel’s numeric
keypad to select the number of copies you want to print.
Glossy
Photo LTR01
Note:
You can print up to 99 copies. However, if you’re using the 2-up or
4-up Copy Layout setting, you can only select one copy.
100%
Number of copies
BorderFree
Sizes your original as needed
to fit to the edges of 4 × 6, 5 × 7,
8 × 10-inch, or letter-size paper*
Min Margins
Copies your original with only a
0.06-inch border around the
edges*
Repeat Auto
Copies an image as many times as
it will fit on one sheet
Works best with originals that are
business card-size or smaller
Repeat-4, Repeat-9, Repeat-16
Copies an image four, nine, or 16
times on one sheet
Works best with originals that are
business card-size or smaller
2-up
Copies two originals onto one
sheet
4-up
Copies four originals onto one
sheet
6 - EPSON Stylus Photo RX500 10/03
EPSON Stylus Photo RX500
Copy Layout setting Result
Mirror
Copies a mirror image of your
photo onto transfer paper so that
you can iron it onto a shirt or other
cloth article
Wal le t
Prints nine wallet-size copies of
the photo on the page
* If you notice reduced print quality at the bottom of your copy, try using the
Standard setting.
Paper Type
Press the top left button on the LCD screen to choose your
paper type.
Press this
button
Glossy
Photo LTR
100%
Choose from these settings:
Paper setting Use when you’ve loaded
Plain Plain paper, Premium Bright White Paper,
Glossy Glossy Photo Paper, Photo Paper,
Prem. Glossy Premium Glossy Photo Paper, Photo
Prem. Luster Premium Luster Photo Paper
Matte Matte Paper Heavyweight, Double-Sided
ColorLife ColorLife Photo Paper, Semigloss Scrapbook
Photo Quality Ink Jet Paper, Iron-On Transfer
Paper, Photo Quality Self Adhesive Sheets
All-Purpose Glossy Paper, Glossy Photo
Greeting Cards
Stickers
Matte Paper, PremierArt Matte Scrapbook
Photo Paper for Epson
Photo Paper
Print Quality
Press the bottom left button to choose print quality.
Reduce or Enlarge Copies
Press the top right button to resize your image.
Glossy
Photo LTR
100%
Press this button
Choose from these options:
Setting Result
Actual Prints the image at its original size
Auto Fit Page Reduces or enlarges the image, as needed,
Letter ! 4 × 6
4 × 6 ! Letter
Letter ! 5 × 7
5 × 7 ! Letter
4 × 6 ! 8 × 10
8 × 10 ! 5 × 7
to fit the paper size selected on the LCD
screen
Converts the original document size (to the
left of the arrow) to the finished copy size (to
the right of the arrow)
Manual Zoom
You can manually adjust the size of your copies from 25% to
400%.
1. While in copy mode, press the Menu button.
2. Press the bottom left button until you see Optional
Zoom.
Copy Menu
3.Optional Zoom
3. Press the OK button.
4. Press buttons on the numeric keypad to enter the
percentage by which you want to want to enlarge or reduce
your copy. Then press the OK button to save your setting.
Paper Size
Press the bottom right button to choose your paper size.
100%
Press this button
Glossy
Photo LTR
Choose from these settings:
❏ Draft for making copies quickly when print quality is not
important
❏ Text for copying text and line art
❏ Photo for copying photos with good print quality
❏ Best for the highest print quality, whether you are copying
photos or other documents
Glossy
Photo LTR
Note:
The paper sizes available depend on the paper type selected.
100%
Press this button
10/03 EPSON Stylus Photo RX500 - 7
EPSON Stylus Photo RX500
Lighten or Darken Copies
1. Press the Menu button.
2. Press the bottom left button (next to Copy Layout) until
you see Copy Density.
3. Press the OK button. You see this LCD screen:
Copy Menu
l - oooo
4. Press the
r Select button to darken it.
l Select button to lighten your copy, or the
o
nnnn + r
5. Press the OK button to save your setting.
Cancel Copies and Settings
You can cancel a copy job in progress, or cancel the settings
you’ve changed.
❏ To cancel a job in progress, press the x Stop button.
Canceling appears on the LCD screen, and your page is
ejected.
❏ To cancel all settings and return to the defaults, press and
hold the Clear/Reset button until you see Resetting on
the LCD screen.
Printing from a Memory Card
You can print photos directly from your digital camera’s
memory card—and you don’t even have to connect the Stylus
Photo RX500 to a computer.
5. Load several sheets of letter-size paper. (If there are more
than 36 images on the card, you will need multiple sheets of
paper.)
6. Press the x Color button to print the index. After the
index sheet prints, Scan Index appears on the LCD
screen.
Selecting Photos To Print
You can select the photos you want to print either by filling in
the ovals on the index sheet and scanning the sheet, or by
selecting photos from the control panel.
Select Photos on an Index Sheet
1. Once you’ve printed the index sheet, fill in the oval beneath
each photo you want to print with a dark pen or pencil.
Correct
Incorrect
2. Near the bottom of the form, fill in the correct oval to select
the type and size of paper you want to use. You can select
from these options:
Option Available paper types
Prem. Glossy - 4 × 6
Prem. Glossy - Letter
Prem. Glossy - 8 × 10
Glossy - Letter
Glossy - 4 × 6
Matte - Letter EPSON Matte Paper Heavyweight
EPSON Premium Glossy Photo Paper
EPSON Premium Semigloss Photo Paper
EPSON Photo Paper
EPSON Glossy Photo Paper
EPSON Double-Sided Matte Paper
Printing an Index Sheet
In most cases, you’ll want to print an index sheet before
printing photos from your memory card. An index sheet lets
you see small thumbnail images of the pictures on your card
and select the ones you want to print.
1. Make sure the Stylus Photo RX500 is not connected to your
computer (or your computer is turned off) and the Stylus
Photo RX500 is turned on.
2. Open the memory card cover, and make sure the memory
card light is off and that no cards are in any of the slots.
Then insert your card into the correct slot (see page 3).
Once the card is inserted, the Stylus Photo RX500 reads
and displays the number of printable images on the card.
3. Press the Memory Card button on the control panel.
Print Index appears on the LCD screen.
4. Press OK.
8 - EPSON Stylus Photo RX500 10/03
3. Load the type of paper you’ve chosen to print on.
4. Make sure Scan Index appears on the LCD screen, then
press OK. (If it doesn’t appear, press the Memory Card
button, then press the top left button on the LCD screen
until you see Scan Index, then press OK.)
5. Place the index sheet face-down on the scanner glass, so that
the top of the sheet is positioned on the upper left side of
the scanner glass, as you face the scanner. See page 5.
6. Press the x Color button. The form is scanned and your
images are automatically printed.
Select Photos from the Control Panel
1. From a printed index sheet, identify a photo or range of
consecutive photos you want to print.
2. Make sure you’re in memory card mode (if necessary, press
the Memory Card button).
EPSON Stylus Photo RX500
3. Press the top left button next to the LCD screen to select
One image, Range of images, or All images, then
press OK.
4. If you want to print one image or a range of consecutive
images, follow the instructions on the LCD screen and use
the numeric keypad to select the images you want to print.
Then press OK.
5. Use the numeric keypad to enter the number of copies you
want to print (up to 99), then press OK.
Note:
The number of copies is how many times each photo prints, not
the number of pages. For example, if you’re using a layout that
fits 8 photos and you select 3 copies, you will get one sheet with
3 photos printed on it.
6. Change any print settings, as needed. Then press the
x Color button to print your images.
For a complete list of print settings available in memory card
mode, see the User’s Guide or online Reference Guide.
Print with DPOF
If your memory card contains photos taken with a camera
that supports DPOF (Digital Print Order Format), you can
pre-select the photos you want to print while the card is still in
the camera.
1. Insert a memory card containing DPOF image files.
2. Load the type of paper you want to print on.
3. Press the Memory Card button to enter memory card
mode.
4. Using the numeric keypad, enter the number of copies of
each photo you want to print (up to 99), and press OK.
5. Change any print settings, as needed. Then press the
x Color button to print your images.
For a complete list of print settings available in memory card
mode, see the User’s Guide or online Reference Guide.
Using EPSON Smart Panel
Smart Panel is an easy, step-by-step interface for scanning,
copying, printing, and more.
You can launch Smart Panel from your computer or from the
control panel of your Stylus Photo RX500. To launch it from
the control panel, follow these steps:
1. Press the Scan button on the control panel.
2. Press the top left button next to the LCD screen until you
see To PC on the screen. Then press the OK button.
The first time you do this, you see a window on your
computer asking you to select the program to launch for
this action. Select EPSON Smart Panel, and then select
the Always use this program for this action box.
Click OK.
EPSON Smart Panel launches.
Choose from these features:
Smart Panel
Features Description
Scans and prints photos in various sizes and
layouts. Includes Color Restoration.
RePrint Photos
®
Scans a photo into ArcSoft
where you can edit, retouch, enhance, or print it
with templates, frames, and borders.
Scan and Save
Scans and prints a document like a photocopier.
PhotoImpression,™
Copy Center
When you install your own fax software, scans
your image or document into your PC fax utility.
Copy to Fax
10/03 EPSON Stylus Photo RX500 - 9
EPSON Stylus Photo RX500
Smart Panel
Features Description
Scans text documents and converts them to
editable text files on your computer (not supported
for Mac OS 8.6).
Edit Text
Scans a photo into ArcSoft PhotoImpression,
where you can edit, retouch, enhance, and print it
with templates, frames, and borders.
View and Create
Scans a photo or document and lets you choose
which program it opens in.
Scan to Application
Scans a photo or document and attaches it to an
e-mail so you can send it right away.
Scan to E-mail
Scans an image and uploads it to EPSON’s photosharing web site.
EPSON Photo Site
Note:
For details on using all the Smart Panel features, click the ? button in
Smart Panel or see the online Smart Panel User Guide.
Control Panel Error Messages
To diagnose some problems, check the LCD screen on the
Stylus Photo RX500 for these error messages:
Error Message Solution
No XXX ink cartridge – – – > Press
the Color button to install new ink
cartridge.
XXX ink out – – – > Press the Color
button to begin replacing the ink
cartridge.
Ink cartridge error – – – > Cartridge
replacement is necessary. Press
the Color button to begin.
Paper jam – – – > Press the Color
button. Remove any remaining
jammed paper by hand.
Paper out – – – > Load paper into
the sheet feeder, then press the
Color button.
Scanner unit open – – – > Close the
scanner unit
The indicated ink cartridge is not
installed. Install the cartridge as
described on page 11.
The indicated ink cartridge is out of
ink. Replace the cartridge as
described on page 11.
There is something wrong with the
ink cartridge. Replace the cartridge
as described on page 11.
Paper is jammed. Press the
Color button to clear the jam.
x
If it is still jammed, see your
online Reference Guide.
Load paper in the sheet feeder,
then press the x Color button to
continue printing.
Carefully close the scanner unit and
press down on it until it clicks
securely into place.
Scanner error – – – > See your
documentation and call service if
necessary.
Printer error – – – > See your
documentation and call service if
necessary.
Multi-page feed error – > Multiple
pages have been fed into the
printer at once. Remove and reload
the paper, then press the Color
button.
Service required. Contact your dealer or EPSON, as
Cannot be stored saved in the XXX
mode.
Cannot recognize the memory
card. Do you want to format the
card?
There is not enough free space on
the memory card. Operation
canceled.
There is no Index Sheet or it is not
set correctly. Please perform again
after a check.
Check of a picture is not carried out
or marking is not right. Please
perform again after a check.
Paper is not selected on the Index
Sheet or the oval is not filled in
correctly. Check the Index Sheet,
then try again.
Press the P On button to turn off
the Stylus Photo RX500. Unlock
the transportation lock, if
necessary. Turn your Stylus Photo
RX500 back on. If the error
message still appears, contact your
dealer or EPSON, as described in
your User’s Guide or online
Reference Guide.
Check to make sure you placed the
orange print head holder in its
storage slot, as described on the
Start Here poster. Also, make sure
the transportation lock is unlocked.
Press the P On button to turn off
the Stylus Photo RX500, then turn
it back on. If the error message still
appears, contact your dealer or
EPSON, as described in your
User’s Guide or online Reference
Guide.
The Stylus Photo RX500 has fed
more than one sheet into the paper
path. Remove and reload the
paper. Make sure you lower the
feeder guard back over the paper.
Then press the x Color button.
described in the User’s Guide or
online Reference Guide.
You can only use the l Save
button to save settings in copy
mode.
Make sure the Stylus Photo RX500
supports your memory card; see
page 3. If it does, then format the
card or insert a new memory card.
No memory card is inserted, an
unsupported memory card is
inserted, or a card is inserted
incorrectly. Make sure your card is
supported and is inserted in the
correct slot; see page 3 for details.
The index sheet is not positioned
correctly on the scanner glass.
Make sure the sheet is oriented as
shown on page 5.
The index sheet was not filled in
correctly. Be sure to fill in the entire
oval under the image(s) you want
to print. See page 8 for guidelines.
Be sure to fill in the entire oval
under the paper you want to use.
See page 8 for guidelines.
10 - EPSON Stylus Photo RX500 10/03
EPSON Stylus Photo RX500
Cleaning the Print Head
If your printouts are unexpectedly light, colors are not correct,
or dots or lines are missing, you may need to clean the print
head. This unclogs the nozzles so they can deliver ink
properly. Print head cleaning uses ink, so clean it only if
quality declines.
Note:
You can also use a printer software utility to clean the print head right
from your computer. Select the ? or Help button on your printer
settings window for instructions.
1. Make sure your Stylus Photo RX500 is turned on but not
printing, and the
flashing or on, you may need to replace an ink cartridge; see
the next section.)
2. Press the Setup button to enter setup mode. You see this
LCD screen:
Press this
button
3. Press the top left button (next to Ink levels) until you see
Head Cleaning on the LCD screen.
4. Press the x Color button.
Cleaning takes about 30 seconds, during which Head
Cleaning appears on the LCD screen.
Caution:
Never turn off the Stylus Photo RX500 while the message Head
Cleaning appears on the LCD screen, unless it hasn’t moved or
made noise for more than 5 minutes.
5. When you again see the LCD screen shown below, run a
nozzle check to confirm the print head nozzles are clean.
Press this
button
Make sure letter-size plain paper is loaded. Press the top left
button until you see Nozzle Check on the LCD screen,
then press the x Color button. The nozzle check pattern
prints.
! error light is off. (If the ! error light is
1.Ink levels
Press the Color
3.Head Cleaning
Press the Color
6. Examine the printed nozzle check pattern. It should look
like this:
❏ If it looks correct, you’re done.
❏ If any dots or lines are missing, clean the print head
again; see the previous steps for instructions.
If you don’t see any improvement after cleaning three or four
times, see the “Solving Problems” section of your online
Reference Guide. You can also turn the Stylus Photo RX500 off
and wait overnight—this allows any dried ink to soften—and
then try cleaning the print head again.
Caution: When you don’t turn on your Stylus Photo RX500 for a
long time, the print quality can decline. It’s a good idea to turn it on
at least once a month to maintain good print quality.
Replacing an Ink Cartridge
If the ! error light on the EPSON Stylus Photo RX500 is
flashing, or you see an ink cartridge error message on the LCD
screen or computer monitor, you need to replace one of the
cartridges. When a cartridge is more than six months old, you
may need to replace it if printouts don’t look their best. If the
quality doesn’t improve after cleaning and aligning the print
head, you can replace the cartridge.
Use these ink cartridges within six months of installing them
and before the expiration date on the package:
❏ Black: T048120
❏ Cyan: T048220
❏ Magenta: T048320
❏ Yellow: T048420
❏ Light Cyan: T048520
❏ Light Magenta: T048620
Caution:
To ensure good results, use genuine EPSON ink cartridges and do
not refill them. Other products may cause damage to your EPSON
Stylus Photo RX500 not covered by EPSON’s warranty.
When you need new ink cartridges, contact your dealer. You
can also call the EPSON Store at (800) 873-7766, or visit
www.epsonstore.com (U.S. sales only). In Canada, please call
(800) 463-7766 for dealer referral.
Warn ing:
Keep ink cartridges out of the reach of children. If ink gets on your
hands, wash them thoroughly with soap and water. If ink gets in
your eyes, flush them thoroughly with water.
10/03 EPSON Stylus Photo RX500 - 11
EPSON Stylus Photo RX500
Caution:
To avoid damaging the EPSON Stylus Photo RX500, never move
the print head by hand.
You cannot print if any ink cartridge is empty. Leave the empty
cartridge installed until you have obtained a replacement.
Otherwise the ink remaining in the print head nozzles may dry out.
Checking Ink Cartridge Levels
To check ink levels, follow these steps:
1. Press the Setup button to enter setup mode.
2. If necessary, press the upper left button next to the LCD
screen until Ink levels is displayed, then press the
x Color button.
The LCD screen displays the percentage of ink available in
each cartridge: C (Cyan), M (Magenta), Y (Yellow), K
(Black), LC (Light Cyan), and LM (Light Magenta).
Ink levels
C:50% M:50% Y:50%
Note:
To view ink levels for all of the cartridges, wait for them to scroll
across the LCD screen.
3. When you see the message Open the scanner on the
LCD screen, use the side grips to open the scanner unit, as
shown. Be sure to keep the scanner lid closed.
4. Wait for the ink cartridge holder to move to the
replacement position, then open its cover by pulling the
back of the cover up and toward you.
Caution:
Never attempt to open the cartridge holder’s cover while the
print head is moving. Wait until the cartridges have moved to the
replacement position.
3. When done, press the OK button.
Removing and Installing Ink Cartridges
Be sure you have a new ink cartridge before you begin. Once
you start the ink cartridge replacement procedure, you must
complete all the steps in one session.
1. Make sure the Stylus Photo RX500 is turned on and not
printing.
2. If an ink cartridge is empty:
Check the LCD screen to see which cartridge is empty, then
press the x Color button.
If an ink cartridge is low:
Press the Setup button to enter setup mode, then press the
top left button next to the LCD screen until Replace ink
is displayed. Finally, press the x Color button.
5. Identify the cartridge you need to replace. Press in the tab at
the back of the cartridge to release it, then lift the cartridge
straight out. Dispose of it carefully.
Note:
The illustration above shows the black cartridge being removed.
Only remove the cartridge(s) you need to replace.
6. Unwrap the new cartridge.
Caution:
Don’t touch the green circuit board on the front of the cartridge;
you may inhibit normal operation and printing.
12 - EPSON Stylus Photo RX500 10/03
EPSON Stylus Photo RX500
7. Lower the new cartridge into its holder, then press down on
the top of the cartridge until it clicks in place.
If you need to replace other ink cartridges, repeat steps 5
through 7 before continuing with step 8.
8. Close the cartridge cover.
Caution:
If you find it difficult to close the cover, make sure all the
cartridges are firmly seated. Press down on each newly installed
cartridge until you hear it click into place. Do not attempt to force
the cover closed.
9. Carefully lower the scanner unit and press it down until it
clicks into place.
The Stylus Photo RX500 begins charging the ink delivery
system, and Charging appears on the LCD screen. Wait for
the message to disappear before using the Stylus Photo
RX500.
Caution: Never turn off the Stylus Photo RX500 while Charging
appears on the LCD screen, unless it hasn’t moved or made noise
for more than 5 minutes. This may cause incomplete charging of
the ink.
3. Do one of the following:
Windows: Right-click the icon on the Windows
taskbar and click Print Head Alignment.
Mac OS X: Double-click EPSON Printer Utility in your
Applications folder. Select SP RX500 Series in the
Printer List and click OK. Then click the Print Head
Alignment button on the Utility screen.
Mac OS 8.6 to 9.x: From your application’s File menu,
choose Page Setup or Print. Click the button in the
printer settings or page setup dialog box. Then click the
Print Head Alignment button on the Utility screen.
4. Follow the on-screen instructions to print the black vertical
alignment pattern. Your printout should look like this:
Aligning the Print Head
If your printouts contain misaligned vertical lines, you may
need to align the print head.
Note:
You can also use the buttons on the Stylus Photo RX500 to align the
print head (see the online Reference Guide for instructions). For best
results, we recommend you use the print head alignment utility, as
described in this section.
1. Make sure the Stylus Photo RX500 is turned on and not
printing, and the red
2. Load a stack of plain, letter-size paper in the sheet feeder.
! error light is off.
5. Examine the printout and choose the best square in each of
the four sets. (The best square should have no visible bands,
or the least visible bands.)
10/03 EPSON Stylus Photo RX500 - 13
EPSON Stylus Photo RX500
6. In the on-screen dialog box, select the number for each of
the squares in the corresponding pull-down menu.
Note:
Your screen may look slightly different, depending on your
operating system.
7. If the best square in each set is number 5, click Next.
Otherwise, click Realignment and follow the
on-screen instructions to print a new vertical alignment
pattern. Repeat this step until the best
square for each set is number 5.
8. Follow the on-screen instructions to print a color vertical
alignment pattern. Repeat steps 5 through 7 to correct color
vertical alignment.
9. When you’re done, click Finish.
Related Documentation
CPD-16980 EPSON Stylus Photo RX500
Start Here
CPD-16981 EPSON Stylus Photo RX500
Quick Reference
CPD-16982 EPSON Stylus Photo RX500 User’s
Guide
CPD-16983 EPSON Stylus Photo RX500
CD-ROM (includes online
Reference Guide)
14 - EPSON Stylus Photo RX500 10/03
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