3.3.1 Error Message List ..................................................................................... 56
3.3.2 Troubleshooting by Error Message .............................................................58
3.4 Troubleshooting without Error Message ..............................................................70
3.4.1 Troubleshooting Printer Mechanism Problems ........................................... 70
3.4.2 Troubleshooting Electrical Problems ..........................................................76
3.4.3 Troubleshooting I/F-related Problems .........................................................76
3.5 Troubleshooting Duplex Unit Problems ..............................................................78
3.6 Network Troubleshooting ....................................................................................79
3.7 FAX Troubleshooting
(Epson Artisan 800/Epson Stylus Photo PX800FW/TX800FW only) ................. 81
3.7.1 FAX Log .....................................................................................................81
3.7.2 Error Code/Superficial Phenomenon-Based Troubleshooting .................... 85
3.8 Fax Function/External Connection Function Check
(Epson Artisan 800/Epson Stylus Photo PX800FW/TX800FW only) ................. 87
3.8.1 Outline.........................................................................................................87
3.8.2 Fax Function and External Connection Function Check ............................ 87
3.8.2.1 Fax Function Check by [Method A] and External Connection Function
Check....................................................................................................87
3.8.2.2 Fax Function Check by [Method B] and External Connection Function
Check....................................................................................................91
3.8.2.3 Fax Function Check by [Method C] and External Connection Function
Check....................................................................................................92
Chapter 4 DISASSEMBLY/ASSEMBLY
4.1 Overview .............................................................................................................94
4.1.1 Precautions ..................................................................................................94
4.1.2 Tools ...........................................................................................................95
4.1.3 Work Completion Check .............................................................................95
4.1.4 Additional Procedure/Procedural Differences ............................................ 97
4.2 Disassembly Procedures ..................................................................................... 99
4.2.1 Parts transferred from the old printer when replacing the Printer Mechanism 101
4.2.2 Removing the Housing .............................................................................. 102
4.2.2.1 ADF Unit (Artisan 800/PX800FW/TX800FW only) .........................102
4.2.2.2 Scanner Unit ...................................................................................... 103
4.2.2.3 Hinge .................................................................................................105
4.2.2.4 Upper Left Housing / Panel Lock Button ...........................................106
4.2.2.5 Upper Housing ................................................................................... 107
4.2.2.6 Rear Left Housing .............................................................................. 109
4.2.2.7 Left Housing / Decoration Belt L .......................................................109
4.2.2.8 Stacker Assy ...................................................................................... 110
4.2.2.9
Rear ASF Paper Guide Cover ........................................................... 111
4.2.2.10 Rear Right FAX Housing ................................................................ 112
4.2.2.11 Right Housing / Card Cover ............................................................ 113
4.2.2.12 Cassette Unit ................................................................................... 114
4.2.2.13 Paper Guide Top Assy .................................................................... 115
4.2.3 Removing the Circuit Board ..................................................................... 115
4.2.3.1 Panel Unit .......................................................................................... 115
4.2.3.2 Main Board / Grounding Plate M/B .................................................. 117
4.2.3.3 Power Supply Unit ............................................................................ 121
4.2.3.4 Wireless LAN Board ......................................................................... 122
4.2.3.5 Card Slot Assy................................................................................... 123
4.2.4 Disassembling the Printer Mechanism ..................................................... 124
4.2.4.1 Printhead ........................................................................................... 124
4.2.4.2 CR Scale ............................................................................................ 129
4.2.4.3 Decompression Pump Unit................................................................ 130
4.2.4.4 CSIC Assy ......................................................................................... 132
4.2.4.5 Ink Supply IC Holder Assy ............................................................... 133
4.2.4.6 Ink System......................................................................................... 135
4.2.4.7 Lower ASF Paper Guide Assy .......................................................... 138
4.2.4.8 CDR Tray Assy ................................................................................. 140
4.2.4.9 LD Roller .......................................................................................... 142
4.2.4.10 Pick-up Roller ................................................................................. 143
4.2.4.11 Main Frame ..................................................................................... 144
4.2.4.12 Front Frame ..................................................................................... 147
4.2.4.13 EJ Frame Assy / EJ Release Frame Assy R/
EJ Release Frame Assy L .................................................................. 147
4.2.4.14 PF Motor ......................................................................................... 150
4.2.4.15 CR Motor ........................................................................................ 152
4.2.4.16 Carriage Unit ................................................................................... 154
4.2.4.17 Transmission Holder Assy .............................................................. 158
4.2.4.18 Rear Frame ...................................................................................... 159
4.2.4.19 Upper Paper Guide L/R / PE Sensor ............................................... 161
4.2.4.20 Waste Ink Tray Assy ....................................................................... 163
4.2.4.21 Lower Paper Guide Waste Ink Pad Assy ........................................ 165
4.2.4.22 Front Paper Guide Waste Ink Pad ................................................... 166
4.2.5 Disassembling Scanner Unit ..................................................................... 167
4.2.5.1 Scanner Upper Housing (Artisan 800/PX800FW/TX800FW) .......... 167
4.2.5.2 Scanner Motor Unit ........................................................................... 168
4.2.5.3 Scanner Carriage Unit ....................................................................... 169
4.2.5.4 Scanner CR Encoder Board............................................................... 172
4.2.5.5 Cover Open Sensor ........................................................................... 173
4.2.6 Disassembly of the ADF Unit (Artisan 800/PX800FW/TX800FW only) 174