Epson POWERLITE 8300NL, POWERLITE 9300NL, POWERLITE 8300I, POWERLITE 9300I SUPPORT BULLETIN

EPSON PRODUCT SUPPORT BULLETIN

Date: PSB #: Reference: Product(s): Subject:

This bulletin was created to inform users about the filter-cleaning procedures necessary for maintaining proper airflow and reducing the potential for overheating.

Reason:

The PowerLite 8300 and 9300 series projectors have five (5) filters that must be cleaned on a regular basis. Cleaning the filters is critical to maintaining proper airflow inside the projector and reducing possible overheating issues. Incomplete or infrequent filter-cleaning maintenance can cause one or more filters to accumulate excessive dust over time. This can inhibit proper airflow so that the projector begins to overheat during operation and eventually shut down. The next section provides information on the location of the filters on the projector, cleaning instructions and recommended maintenance schedules.

Action: The following filters should be cleaned after every 100 hours of use. For dusty environments, filter cleaning should be performed more frequently.

1) Wire mesh filter (inside lamp housing shutter):

06/06/2005 PSB.2005.06.001 N/A Powerlite 8300/8300 with EasyMP.net/9300 series Projectors Filter-Cleaning Procedures

Originator:

Authorization:

Total Pages:

JD 3

Hold shutter open and use a computer vacuum to remove dust.

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PSB.2005.06.001

2) Air intake filters (2)--located at bottom of projector:

Use a computer vacuum to clean both filters. If you don’t have one, then use a soft brush and gently clean the filters. If the dirt is difficult to remove or either filter is damaged or broken, replace the filter(s).

Note: Both filters should be replaced when the lamp is replaced.

3) Power supply intake filter (located on side of projector—opposite handle side)

Use a computer vacuum to clean dust from the filter and vents.

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PSB.2005.06.001

4) Lamp intake filter (circular filter located at bottom of projector)

Use a computer vacuum to clean dust from the filter and vents.

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PSB.2005.06.001

EPSON

RODUCT SUPPORT BULLETIN

Date: PSB #: Reference: Product(s): Subject:

Reason:

This bulletin is to inform you of the testing results for 1400 x 1050 full-screen resolution with the Epson PowerLite 8300i and PowerLite 9300i video projectors.

Question:

1. Have the Epson PowerLite 8300 and PowerLite 9300 Projectors been tested for 1400 x 1050 full-screen display compatibility?

2. Why do some laptops undersize the screen and perform in a pan-and-scan function on projectors with 1400 x 1050 native resolutions?

Answer:

1. Yes, the Projectors have been confirmed functional with various video sources and software operating systems for full-screen display performance. Detailed information listed below.

05/11/2005 PSB.2005.05.003 N/A PowerLite 8300i and PowerLite 9300i 1400 x 1050 Compatibility Support

Originator:

Authorization:

Total Pages:

JAM

2. Various laptop manufacturers use ATI RagePro or ATI Radeon chipsets for the built-in LCD screen. The “Advanced Settings” of the video driver function in pan-and-scan mode when re-directing video to the external video port. The true output at the VGA 15-HD port is only 1280 x 1024 as verified using by a VGA monitor that can sense and display the video settings from the monitor’s menu options.

Operating Systems tested:

System Version(s): Windows 98SE and Windows XP Service Pack 2

Mac OS X 10.2.8

Hardware tested:

Mother Board(s): ASUS P4BGL-VM ATX Motherboard Video Chip Set: Intel 8284G/GL Graphics Controller

Computer(s): Apple PowerMac G5 Video Chip Set: NVidia, GeForce FX 5200

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PSB.2005.05.003

Video Test Generators tested:

Make: Extron Model #: VTG 400

Projector Resolution “About” information:

Source: DVI Input Signal: Digital-RGB Resolution 1400 x 1050 Refresh Rate: 60 Hz

Input Device: PowerMac G5

Source: Computer 1 Input Signal: Analog-RGB Resolution 1400 x 1050 Refresh Rate: 60 Hz

Input Device: Extron VTG 400

Tested by:

J.A.Madrigal Epson America Inc., Advanced Product Support Long Beach, CA

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PSB.2005.05.003

EPSON

RODUCT SUPPORT BULLETIN

Date: PSB #: Reference: Product(s): Subject:

Reason:

This bulletin is to inform you of the testing results for 1400 x 1050 DVI full-screen resolution with the Epson PowerLite 9300i Projector.

Question:

1. Has the Epson PowerLite 9300 projector been tested for 1400 x 1050 DVI full-screen display compatibility?

2. What type of DVI port is on the PowerLite 8300 and PowerLite 9300 Projectors?

Answer:

1. Yes, the Epson PowerLite 9300 has been confirmed functional in 1400 x 1050 DVI mode with various video sources and software operating systems for full-screen display performance. Detailed information listed below.

05/11/2005 PSB.2005.05.004 N/A PowerLite 9300i 1400 x 1050 DVI Compatibility Support

Originator:

Authorization:

Total Pages:

JAM

2. The port on the rear A/V module is DVI-D (DVI Digital) dual link. It is not an analog port and does not have the 4 extra analog pins for DVI-I (DVI Digital and Analog). A DVI-I cable cannot physically attach to the port since it can cause damage to the cable.

Operating Systems tested:

System Version(s): Mac OS X 10.2.8

Hardware tested:

Computer(s): Apple PowerMac G5 Video Chip Set: NVidia, GeForce FX 5200

Video Test Generators tested:

Make: Extron Model #: VTG 400

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PSB.2005.05.004

Projector Resolution “About” information:

Source: DVI Input Signal: Digital-RGB Resolution 1400 x 1050 Refresh Rate: 60 Hz

Input Device: PowerMac G5

Source: Computer 1 Input Signal: Analog-RGB Resolution 1400 x 1050 Refresh Rate: 60 Hz

Input Device: Extron VTG 400

Tested by:

J.A.Madrigal Epson America Inc., Advanced Product Support Long Beach, CA

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PSB.2005.05.004

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