Epson PowerLite 7850p, PowerLite 7850pNL Product Support Bulletin

EPSON PRODUCT SUPPORT BULLETIN

Date:
TIB #:
Reference:
Product(s):

Subject:

This bulletin was created to inform you of the release of the new version 2.51 of the
EMP NS Connection software.

Description of Change:

Improvements have been made to the EMP NS Connection utility.

Reason:

The improvements to NS Connection V2.51 are as follows
Improvements（V2.50 ( V2.51

Improvements  Addition of 10 new languages: Arabic, Ukrainian, Romanian,

06/10/2009
PSB.2009.06.002
TI 09-08j Rev. A
PowerLite 735c / 737c / 745c /755c/ 765c / 835p /1705/1715/1815/1825/7850p
/ 8300 with EasyMP.net option, Pro G5150/G5350 / 1725 / 1735W / 85 / 825 /
826W
Release of EMP NS Connection for Windows & Mac Upgrade from v2.50 to
v2.51

Indonesian, Croat, Slovak, Bulgarian, Malay, Vietnamese and Hebrew.

 Addition of troubleshooting function (Windows Only)

When pressing the troubleshooting button, the
corresponding troubleshooting and error number is displayed
in the error message window.

• When experiencing problems with NS Connect, please report to

Epson the error number along with the failure information.

Originator:

Authorization:

Total Pages:

DS
8

Page 1 of 8

PSB.2009.06.002

Error number

Also you can access troubleshooting by clicking Start Æ All programs Æ

EPSON ProjectorÆEMP NS ConnectionÆEMP NS Connection V2.51
Troubleshooting.

Page 2 of 8

PSB.2009.06.002

 Fixed error message displayed by the NVIDIA utility

Failure Symptom

When starting Quick Wireless/USB Display/NS Connection on a PC with
the built-in NVIDIA graphics chip (ex.ThinkPadT61 NVIDIA Quadro NVS
140M/NVIDIA Quadro FX 570M Display Driver), the NVIDIA utility
displays consecutive error messages. As a result, some PCs will
experience a lock-up.

Countermeasure

Hardware acceleration level is set to 3 when Quick Wireless/USB
Display/NS Connection are being used.

Limitation

By setting hardware acceleration level to “3”, the mouse cursor flickers
more visibly than the setting of “None”. This symptom can be avoided by
unchecking the box for Transfer Layered Window on the Adjustment
performance tab in the Set Options window of NS Connection.
Note: When NS connection is being used, and the hardware acceleration
setting is changed manually, at next startup, NS connection starts with
the same setting level of hardware acceleration.

Page 3 of 8

PSB.2009.06.002

Limitation All Operating Systems

• When using EAP type of security that consumes a lot of CPU resources,
projectors may disconnect from NS connection. The solution is to click
Set Options of NS Connection and set Adjust Performance to Fast.

• It takes more time for the PowerLite 1725 / 1735W / 1825 / Pro G5150 /
Pro G5350 projectors to disconnect from NS connection as compared to
the PowerLite 1705 / 1715 / 1815 projectors, due to the limitation of the
new OS (WindowsCE) on IM-X4 projectors.

• To avoid conflicts between the Quick Wireless and other makers’
utilities, when the Quick Wireless starts, this version stops services of
the other utilities listed in the attached file (Exhibit 1). When quitting
Quick Wireless, the other utilities resume their services.

• In the network environment using IEEE 802.11 b/g standards, the
wireless connection may drop under the following conditions. Due to
specification of wireless controllers, some wireless controllers don’t send
their beacon periodically. Even if a projector is connected to a PC via
wireless, if the projector doesn’t detect the beacon for 11b signal for a
certain period (30 – 60 seconds) from the PC , the projector judges that
there isn’t any PC using the11b signal in the network and switches to
communication with11g (default) signal. On the other hand the PC still
tries to communicate with 11b. As a result, the wireless connection
between the projector and the PC drops.

Solutions to this problem:

a. Establish a wireless communication between the PC and

projector via 802.11a signal.

Windows OS

• Due to a limitation of the module VLC for the Movie Sending mode
of the IM-X4 version projectors, when IM-X4 projectors display
MPEG2 and WMV images in Movie Sending mode via NSC V2.40,
fast-forward and rewind functions cannot be used. When IM-X3
projectors display MPEG2 via NSC V2.40, fast-forward and rewind
functions can be used.

Windows Vista OS

• Multi screen display function cannot be used

• Virtual display driver cannot be installed in PC.

• When UAC (User Account Controls) screen is being displayed, the

projected image pauses.

• The Motion picture of Windows photo gallery cannot be projected in full-

screen mode.

• Still images and motion pictures from Windows Media Center cannot be

projected in full-screen mode.

• Since NS Connection can capture Layered windows, the tool bar of NS

Connection is projected.

•

•

• When projecting images via NS Connection, mouse cursor might blink

depending on PC specification.

PSB.2009.06.002

Page 4 of 8

Macintosh OS

In case of uninstalling NSC V2.20 or later version, it is
possible to uninstall by following 2 methods.

- Delete by installer exclusively for NSC version which you
want to uninstall.

For example, when you want to uninstall NSC V2.40, you need

to use installer for NSC

V2.40. NSC V2.20 and later version can not be uninstalled

automatically by different

version installer.

- Delete manually.

System Requirements:

OS

Windows 2000 SP4/ XP Home Edition/ XP Professional(32bit)
/Vista SP1 Home Basic / Home / Premium / Ultimate / Business
/ Enterprise(32bit) Mac OS X 10.3 minimum, OS

10.3.9/10.4.5/10.5.1 recommended

CPU

Windows: Mobile Pentium III 1.2GHz at least (Pentium
M1.6GHz at least recommended)
Mac: Power PC G3 900MHz at least recommended

Memory
Available hard disk

At least 256MB (At least 512MB recommended）
At least 20MB

space
Display

Minimum- VGA(640×480), Maximum- UXGA (1600 x 1200)
16-bit color or more

Obtaining the Update:
Download epson13123.exe from www.epson.com to the version 2.50 update for NS
Connection.
The files are extracted and copied to C:\EPSON\epson13123_EMP_NS_Connection_251.
The user should be directed to this folder to find the bulletin. The program will automatically
install after the download file is extracted.

Note: on the Mac, the extraction process copies the epson13124_EMP_NS_Connection_251
folder to the desktop. The program and bulletin are inside this folder. The user will double-click
on NSCv2.51_Installer to start the installation process.

Software Upgrade History:

Version Release date Remarks

1.00 December 25,

New release

2002

1.10 January 1, 2003 Release for PowerLite 7850p

1.20 September 10, Improved the transfer rate specification for PowerPoint

Page 5 of 8

PSB.2009.06.002

2003 images

1.30 May 31, 2004 Support added for WPA and LEAP

1.31 June 18, 2004 Improved screen problem issue

1.32 January 18, 2004 Improved the internal function of connecting to the projector

1.40 April 1, 2005

• Addition of Presentation Mode and Interruption
Prevention function

• Able to present with video set for 32 bit color

• Function improvement with Excel and PowerPoint

• Improved ESSID search lockup prevention when

certain LAN adapters and drivers are used

2.00 2006/06/20

• Addition of multi screen display function

• Addition of movie sending mode

• - Improvement of connection and usability

2.10

2006/12/08

• Improvement in the ability to search projectors by
Automatic Search. (For Windows)

• Improvement in the operability of choosing projector.

• Improvement in operability and visibility of “Connect”

button.

• Preventing Virtual Display from being used as primary
display.

• Improvement in the ability of image processing speed.
(For Mac)

• - Change the packet size for a connection request
command used by Quick connection.

2.20 2006/05/29 EMP NS Connection V2.20 supports Windows Vista (Home
Basic
/Home Premium/Ultimate/Business/Enterprise).

2.30 Nov. 27, 2007

• Supported picture transfer for EMP-1825

• Improved wireless search and connection abilities.

• - Added video format supporting movie sending mode

2.40 Mar. 24, 2008

• EMP NS Connection V2.40 supports Windows Vista
Service Pack 1

• - Supports 24 languages

2.50 Jun.2,2008 Supported image transfer and virtual display of 1280 x 768

• Changed the operation method to prevent NS
connection from being blocked by Windows Firewall

Added another wireless LAN utility that NS connection
supports

2.51 Feb.9,2009 - Addition of supported models (PowerLite-85/825/826W)

- Addition of supported languages

- Addition of troubleshooting function (Only for Windows)

[Exhibit 1] Wireless LAN client list that NSC V2.30 and V2.40 stops their service
process

Page 6 of 8

PSB.2009.06.002

Supported by V2.30

Manufacturer

Name

Adapter Name Wireless LAN Utility

Name

D-Link Air Plus XTREMEG DWL-G650 D-Link AirPlus

XtremeG Utility (CD)

NETGEAR WN511T Smart Wireless Utility

Ver.1.1.5.9(CD)

BUFFALO Buffalo all products Client Manager 3

Ver.1.2.10(Web)

IBM ThinkPad products Access

Connection(Web) *1
Ver.4 or later

IBM ThinkPad products Access

Connection(Web) *1
Ver.3.71

Logitec Logitec LAN-WAG/U2 Wireless

LAN Adapter

Linksys Wireless-G Notebook Adapter

v.5.0

Logitec Wireless LAN
Client Utility

WPC54G-JP setting
utility

NETGEAR WG511AJP NETGEAR WG511A

Smart Wizard
Ver3.2.3.306

NETGEAR WGM511 NETGEAR SMART

WIZARD -Wireless
Assistant WGM511 Ver

1.0.0.7

NETGEAR WPNT511 NETGEAR WPNT511

SMART WIZARD
Ver1.1.3.0

Linksys WPC300N Wireless-N Notebook

Adapter Wireless
Network Monitor v1.05

Linksys WPC54G Wireless-G Notebook

Adapter Wireless
Network Monitor Ver

3.1

Linksys WPC54GX4 Wireless-G Notebook

Adapter with SRX400
Setup Wizard V1.1

Linksys WUSB54GP Wireless-G Portable

USB Adapter WLAN
Monitor v1.05

Linksys WUSBF54G Wireless-G USB

Adapter with Wi-Fi
Finder

NETGEAR WG511 v2

Page 7 of 8

PSB.2009.06.002

Linksys WPC54GX Wireless-G Notebook

Adapter With SRX
Wireless Network
Monitor v. 1.2

Supported by V2.40 Linksys WUSB54GSC Compact Wireless-G

USB Adapter Wireless
Network Monitor v1.05

Supported by Quick

Atheros Atheros Client Utility
Wireless
Connection V.1.00 /
NSC V2.50

Supported by Quick
Wireless Connection

Broadcom BCM4311 / BCM2050 Broadcom Wireless

Utility

v1.02 / NSCv2.51

NETGEAR WN511B NETGEAR WN511B

Smart Wizard Utility

NETGEAR WG111v3 NETGEAR WG111v3

Smart Wizard Utility

NETGEAR wn111 NETGEAR WN111

Smart Wizard Utility

NETGEAR WUSB600N Linksys Wireless

Network Monitor

PLANEX GW-US300MiniW PCI GW-US300MiniW

Utility

*1: Because Access Connection service stops, power display of Power Manager becomes

invalid.

Page 8 of 8

PSB.2009.06.002

EPSON PRODUCT SUPPORT BULLETIN

Date:
PSB #:
Reference:
Product(s):

Subject:

This bulletin was created to inform you about the release of Epson Check Tool software
for Network Projectors version 1.00.

Description of Change:

First release of the Check Tool for Network Projectors for Windows

Reason:

The Check Tool for Network Projectors makes it possible to easily check whether
EPSON Quick Wireless Connection and EMP NS Connection’s Quick Connection mode
can operate on the users’ Windows PC properly. The Check Tool for Network Projector
can also be used as a reference check before the purchase of the projector or as a
troubleshooting Tool.

1) Function of the Application

Application
name

Notes

12/18/2008
PSB.2009.01.006
TI 08-22e Rev. A/B
PowerLite 735c / 737c / 745c / 755c / 765c / 835p
1705c / 1715c / 1815p / 1825p / 7850p / 8300i with EasyMP.net option
Pro G5150 / Pro G5350 / 1725 / 1735W
Release of Check Tool for Network Projectors V1.00 (for Windows)

Check Tool for Network Projector V1.00

The Check Tool checks automatically whether EMP Quick

Wireless Connection and EMP NS Connection’s Quick

Connection mode can operate properly on the user’s Windows PC

in terms of the following four points:

1. Checks OS support.

• Checks whether the OS is supported by EMP Quick
Wireless Connection / EMP NS Connection.

2. Checks user account

• Checks user’s account for administrator privileges to
install EMP Quick Wireless Connection / EMP NS
Connection.

3. Checks the wireless LAN adapter

• Checks whether the wireless LAN adapter and
driver are installed on the PC.

• Checks whether the wireless LAN is active.

Originator:

Authorization:

Total Pages:

DS
7

Page 1 of 7

PSB.2009.01.006

Notes

4. Checks wireless LAN switching

• Checks whether wireless LAN adapter is turned ON.

• Checks whether EMP Quick Wireless Connection

and EMP NS Connection’s Quick Connection mode
can set the SSID on the user’s PC when trying to
connect to a projector using EMP Quick Wireless
Connection and EMP NS Connection’s Quick
Connection Mode.

The Check Tool checks for communication conflict and whether it
can actually stop the utilities when both utilities--EMP Quick
Wireless Connection V1.00 and EMP NS Connection-- are both
installed on the users PC.

Page 2 of 7

PSB.2009.01.006

Notes

Output of the log file:

• The Check Tool records the result in a text file (log file).
Usually, the log file is saved under the name of
CheckInfoDATE.log in the directory where “EB_CHT.exe”
is stored

Limitations

• When the Check Tool is checking the user’s PC, the user’s

PC drops off network.

•

The Check Tool does not check whether the firewall of
manufacturers of security software other than Windows
may be blocking EPSON Quick Wireless Connection/EMP
NS Connection.

2) Operating Environment
Check Tool for Network Projector V1.00

OS Windows 2000 SP4 Rollup1

/ XP Home Edition/ XP Professional(32bit) non-SP,SP1,SP2,SP3
/Vista SP1 Home Basic/Home
Premium/Ultimate/Business/Enterprise(32bit)
non-SP,SP1

CPU Windows: Mobile Pentium III 1.2GHz at least (Pentium M1.6GHz

at least recommended)
Memory 256MB at least (Recommendation: 512MB at least)
Disk space 20MB at least
Display Resolution: At least VGA(640 x 480) but no more than UXGA

(1600 x 1200)

At least 16 bit color

Page 3 of 7

PSB.2009.01.006

3) Location of download file: Check Tool for Network Projector V1.00

Download epson12794.exe from the Epson website (www.epson.com).
This is a self-extracting file; please follow the screen prompts to install the
Check Tool software.

4) Double-click the [EB_CHT.exe] icon

5) Read the contents of the [SOFTWARE LICENSE AGREEMENT], and click the
[Agree] button.

6) A dialog indicating the program is starting opens with the following message:

This tool cuts off the network connection temporarily.
Click the [Start] button to begin verification.

Page 4 of 7

PSB.2009.01.006

7) The Check tool dialog is displayed. It takes a few minutes for the results
of the verification are displayed

8) When two or more wireless LAN adapters are available on your computer, the
adapter selection dialog opens.

Select the wireless LAN adapter and press the OK button to continue.

Page 5 of 7

PSB.2009.01.006

9) When the verification is complete, the result is displayed on the bottom of the

dialog.

The result is stored in the same folder as the check tool.
File Name: CheckInfo<****>.log
**** indicates the created date and time.

[Exhibit 1]
Wireless LAN client list that NSC and Quick Wireless Connection stop their
service process

Manufacturer

Adapter Name Wireless LAN Utility Name

Name

Supported by

NSC V2.30

D-Link Air Plus

XTREMEG
DWL-G650

NETGEAR WN511T Smart Wireless Utility

D-Link AirPlus XtremeG Utility
(CD)

Ver.1.1.5.9(CD)

BUFFALO Buffalo all

products

IBM ThinkPad

products

IBM ThinkPad

products

Logitec Logitec LAN-

Client Manager 3
Ver.1.2.10(Web)

Access Connection(Web) *1
Ver.4 or later

Access Connection(Web) *1
Ver.3.71

Logitec Wireless LAN Client Utility
WAG/U2
Wireless LAN
Adapter

Linksys Wireless-G

WPC54G-JP setting utility
Notebook
Adapter v.5.0

NETGEAR WG511AJP NETGEAR WG511A Smart

Wizard Ver3.2.3.306

NETGEAR WGM511 NETGEAR SMART WIZARD -

Wireless Assistant WGM511 Ver

1.0.0.7

NETGEAR WPNT511 NETGEAR WPNT511 SMART

WIZARD Ver1.1.3.0

Page 6 of 7

PSB.2009.01.006

Linksys WPC300N Wireless-N Notebook Adapter

Wireless Network Monitor v1.05

Linksys WPC54G Wireless-G Notebook Adapter

Wireless Network Monitor Ver 3.1

Manufacturer

Adapter Name Wireless LAN Utility Name

Name

Linksys WPC54GX4 Wireless-G Notebook Adapter with

SRX400 Setup Wizard V1.1

Linksys WUSB54GP Wireless-G Portable USB Adapter

WLAN Monitor v1.05

Linksys WUSBF54G Wireless-G USB Adapter with Wi-

Fi Finder

NETGEAR WG511 v2
Linksys WPC54GX Wireless-G Notebook Adapter

With SRX Wireless Network

Monitor v. 1.2

Supported by

NSC V2.40

Supported by

Linksys WUSB54GSC Compact Wireless-G USB Adapter

Wireless Network Monitor v1.05

Atheros Atheros Client Utility
NSC V2.50 &
Quick
Wireless
Connection
V1.00

*1: Because Access Connection service stops, power display of Power Manager becomes
invalid.

Software Upgrade History Quick Wireless

Version Release date Remark
V1.00 August. 12, 2008 V1.00 release

Page 7 of 7

PSB.2009.01.006

EPSON PRODUCT SUPPORT BULLETIN

Date:
PSB #:
Reference:
Product(s):

Subject:

This bulletin was created to inform users about a software update for the EMP SlideMaker2 to
Version 1.30.

Description of Change:
Updated software release for creating scenarios in WXGA (16:10) format.

Reason:

• The updated version of EMP SlideMaker2 provides support for creating scenarios in
XGA (1024 x 768) resolution and WXGA (1280 x 800) resolution.

• It also provides the ability to select scenarios in XGA (4:3) or WXGA (16:10) format,
depending on the projector model used for the presentation.

Limitations:

• When creating a 16:10 scenario, the JPEG image must be in a 16:10 format.

• A 16:10 converted scenario can only be displayed with a WXGA (1280 x 800) projector.

• A 4:3 converted scenario can be displayed with a XGA or WXGA supported projector.

• When adding a PowerPoint slide from a thumbnail window to EMP SlideMaker2 with

Microsoft Office 2007, the scenario image file may deteriorate due to an issue with
Microsoft Office 2007 SP1.

09/17/2008
PSB.2009.01.003
TI 08-29e Rev. A
PowerLite 1735W, 735c, 737c, 745c, 755c, 765c, 835p, 1705c, 1715c, 1725,
1815c, 1825, 7850p, 7950p, 8300i with EasyMP.Net optional module,
Pro G5150 and Pro G5350 projectors
EMP SlideMaker2 updated Version 1.30 – provides scenario support for
WXGA
(1280 x 800) resolution

Originator:

Authorization:

Total Pages:

VS
8

1 of 8

PSB.2009.01.003

1) Selecting Aspect Ratio for the Projector being used:

a) Properties Window

b) Drag and Drop Window

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PSB.2009.01.003

2) How to Verify the Aspect Ratio of the Scenario:

The resolution of the scenario is displayed in the window title of the Scenario Window and
Scenario Preview as shown below:

a) Scenario Window

b) Scenario Preview

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PSB.2009.01.003

3) Location of download file

: EMP SlideMaker2 updated Version 1.30

Download epson12812.exe from the Epson website (www.epson.com)

This is a self extracting file, please follow screen prompts.

After “Clicking” on the “Setup.exe” file, your will be prompted to:

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PSB.2009.01.003

Select you language.

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PSB.2009.01.003

Click “Next” at this screen.

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PSB.2009.01.003

Click “Finish” to complete the installation.

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PSB.2009.01.003

4) How to User the software: Please refer to the original documentation that came with your
Projector.

5) Operating Environment

:

OS Windows 98/98SE/Me/ 2000 Professional/XP Home Edition SP4

/ XP SP1,SP2,SP3 Professional(32bit)
/ Vista non-SP,SP1 Home Basic/Home Premium/Ultimate
/Business/Enterprise(32bit)

Office

Office2000、OfficeXP、Office2003、Office2007

CPU At least Celeron 300MHz (Recommended: Celeron 400MHz or

above)

Memory

At least 64MB（Recommended: 128MB or above）
Disk space At least 50MB
Display

At least SVGA（800×600） (Recommended: XGA(1024x768))

8 of 8

PSB.2009.01.003

EPSON

RODUCT SUPPORT BULLETIN

P

Date:
PSB #:
Reference:
Product(s):
Subject:

This bulletin was created to inform you of the release of Epson EMP Monitor version 4.21
utility.

New Functions and Improvements:

New Functions,
Improvements

Support for 25
languages

11/13/2007
PSB.2007.11.005A
TI 07-63e, Rev. A
Epson EMP Monitor
EMP Monitor Version 4.21 Release

Supported Models Function / Improvement

All projectors (see Supported
Projectors table)

Originator:

Authorization:

Total Pages:

Description

Language support extended to
include Chinese (traditional),
Dutch, Danish, Polish,
Hungarian, Czech, Romanian,
Slovene, Norwegian, Swedish,
Finnish, Russian, Ukrainian,
Greek, Turkish, Arabic.

AP

3

Abnormally low air
flow notification

Air flow sensor error PowerLite 6100i (with firmware

Clean air filter
notification

Supported Projectors:

This application supports the following Epson projectors:

PowerLite 6100i / 6110i Indicates an abnormal decrease

version 1.10 or later) / 6110i

PowerLite 6110i User notification to clean air filter.

Languages supported in prior
version of EMP Monitor: English,
Japanese, French, German,
Italian, Spanish, Portuguese,
Chinese (simplified), Korean

in the force of air flow through
the air filter. User should check
for air filter obstructions, clean
and replace air filter as
necessary.
This feature is available only for
the indicated models.
Indicates air flow sensor error.
This feature is available only for
the indicated models

This feature is available only for
the indicated model.

Page 1 of 3

PSB.2007.11.005A

PowerLite 735c PowerLite 1715c PowerLite 1815p
PowerLite 737c PowerLite 6100i PowerLite 822p
PowerLite 745c PowerLite 7800p PowerLite 6110i
PowerLite 755c PowerLite 7850p PowerLite Cinema 500
PowerLite 765c PowerLite 7900NL PowerLite 61p
PowerLite 830p PowerLite 8300i / 8300NL PowerLite 81p
PowerLite 835p PowerLite 8300i with the

PowerLite 82c
EasyMP.net Option Module
installed

PowerLite 1705c PowerLite 9300NL PowerLite 821p

Supported Operating Environment:

Operating System requirement

• Windows 98SE / Me / NT 4.0 SP6 (except
Ukrainian) / 2000 Professional / XP Home Edition
/ XP Professional (32 bit) / Vista Home Basic /
Vista Home Premium / Vista Ultimate (32 bit) /
Vista Business (32 bit) / Vista Enterprise (32 bit)
(except Arabic)

• Internet Explorer 5.0 or later

Minimum CPU requirement Pentium MMX 166 MHz (Recommended: Pentium II 233

MHz or faster)
Minimum RAM requirement At least 64 MB (Recommended: 128 MB or more)
Drive space requirement At least 50 MB free
Display requirements SVGA (800 x 600) or higher resolution, 32 bit color

display or higher

Obtaining the Update:

Download epson12456.exe from www.epson.com to get the version 4.21 update for EMP
Monitor. This file is a self-extracting archive and will start the installation utility for EMP
Monitor.

Page 2 of 3

PSB.2007.11.005A

Software History:

Version Release Date Notes

3.00 December 25, 2002 Added support for the PowerLite 735c

3.01 February 26, 2003 Added support for the PowerLite 7800p / 8300i

3.02 April 18, 2003 Added support for the PowerLite 7850p / PowerLite 8300i

with the EasyMP.net option module installed

3.03 November 21, 2003 Added support for the PowerLite Cinema 500

3.04 April 1, 2004 Added support for the Serial ↔ TCP/IP conversion

adapter for the PowerLite 61p / 81p

4.01 October 18, 2004 Added support for projectors installed on large scale

networks

4.02 August 29, 2005 Addition of timer function, auto search by specifying IP

address.
Improvement of communication logs sizes

4.10 May 8, 2006 Addition of support for PowerLite 6100i with support for

additional monitoring features unique to the PowerLite
6100i

4.20 May 29, 2007 Added support for Windows Vista (32 bit)

4.21 September 26, 2007 Increased language support to 25 languages

Page 3 of 3

PSB.2007.11.005A

EPSON

RODUCT SUPPORT BULLETIN

P

Date:
PSB #:
Reference:
Product(s):
Subject:

This bulletin was created to inform users of the EMP SlideMaker2 version 1.12 software of a
problem converting certain animations from Microsoft PowerPoint into a Scenario file.

Details:

In the previous EMP SlideMaker2 version 1.11, certain PowerPoint animations were supported
in the Scenario files which are created by EMP SlideMaker2. Table 1 shows the list of
animations supported in EMP SlideMaker2 version 1.11:

Table 1

- Fly - Blinds - Box - Checkerboard

- Crawl - Dissolve - Peek - Random Bars

- Spiral - Split - Stretch - Strips

- Swivel - Wipe - Zoom

04/20/2006
PSB.2006.04.002
TI 05-95e Rev. A
PowerLite 735c / 737c / 745c / 755c / 765c / 835p / 7850p
Animation converter issue found with EMP SlideMaker2 version 1.12

Originator:

Authorization:

Total Pages:

AP
1

Table 2 shows the list of animatio ns from Table 1 that will not be p o rted from PowerPoint into
the Scenario file by EMP SlideMaker2 version 1.12:

Table 2

- Crawl - Peek

- Spiral - Stre tch

- Swivel - Zoom

Countermeasure:

If it is necessary to use these animations in the Scenario files, use EMP SlideMaker2 version

1.11. Versions of EMP SlideMaker2 subsequent to version 1.12 are expected to incorporate
the animations shown in Table 1 above.

EMP SlideMaker2 version 1.11 may be downloaded at www.epson.com. Download
epson10855.exe to get this version of the software.

If it is not necessary to use these animations listed in Table 2 above, continue to use the EMP
SlideMaker2 version 1.12. Download epson11217.exe at www.epson.com for EMP
SlideMaker2 version 1.12.

Page 1 of 1

PSB.2006.04.002

EPSON

RODUCT SUPPORT BULLETIN

P

Date:
PSB #:
Reference:
Product(s):
Subject:

This bulletin was created to inform you of an issue that can occur when a PC is connected to a
PowerLite 7800p / 7850p 15 pin VGA “Computer” port with the input mode set to “RGB-Video.”
The image is displayed, but all 4 sides are clipped. No amount of adjustments on the PC or
the projector settings can fix the screen.

Reason:

The PowerLite 7800p/7850p has 2 video input signal modes for the 15 pin VGA “Computer”
connector. The two signal modes are
the 15 pin VGA connector, be sure that you have selected “Analog-RGB” as the signal mode.
Refer to page 72 of the PL-7800p User’s Guide or page 133 of the PL-7850p User’s Guide for
more information on customizing projector features.
If you have selected “RGB-Video” you will see clipping on all four sides of the displayed image.

There are 2 ways to change the input signal mode. The easiest method is to repeatedly press
the “Comp” button on the remote control until “Computer (Analog-RGB)” is displayed in the
upper right corner. To toggle the input signal mode you must press the button while the source
message is still displayed in the upper right corner. This will correct the clipping issue.
Notes:

1. If you do not see a message in the upper right corner go to the projector’s menu, and
navigate to the “Setting” menu and set “Message” to “On.”

2. Do not use the projector’s control panel with this method.

10/18/2004
PSB.2004.10.005
N/A
PowerLite 7800p / 7800NL / 7850p / 7850NL
Proper Selection Of RGB Video

“Analog-RGB”

and

Originator:

Authorization:

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“RGB-Video.”

To connect a PC to

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3

The second method is to use the projector’s menus. Bring up the projector’s menu by pressing
the “Menu” button on the projector’s control panel, or on the remote control. Then using the
arrow buttons, navigate to the “Setting” menu, press enter, and arrow down to “Computer
Input” and press enter. Select “Analog-RGB” and press enter. When you exit the menu
system, the displayed image will appear without any clipping.

The BNC Input connector also has 4 input signal modes including the two signal modes of
“Analog-RGB” and “RGB-Video.” To connect a PC to the BNC connector, be sure that you
have selected “Analog-RGB” just like the 15 pin VGA “Computer” connector. You can use the
same methods described above for changing the BNC Input signal modes, just substitute
“BNC” for “Computer.”
Note: Connection of a PC to the BNC Input is seldom used, as it requires a special cable.

Normal display of a PC connected to the 15 pin VGA connector with
signal mode.

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PSB.2004.10.005

“Analog-RGB”

as the

Page 2 of 3

PSB.2004.10.005

Display of a PC connected to the 15 pin VGA connector with
signal mode.

Notice the clipping on all four sides of the displayed image.

“RGB-Video”

selected as the

Page 3 of 3

PSB.2004.10.005

EPSON

RODUCT SUPPORT BULLETIN

P

Date:
PSB #:
Reference:
Product(s):
Subject:

This bulletin was created to inform you of an issue that can occur when using the PowerLite
735c/7850p, 8300i (with EasyMP.net module) and remote control software.

Description of Issue:

The user attempts to run EMP NS Connection on Windows 98SE/Me/2000/XP with the PowerLite
735c/7850p/ 8300i (with EasyMP.net module). When the EMP NS Connection application is
launched, it immediately gives an error message stating that EMP NS Connection "FAILED TO

INITIALIZE."

Reason:

Epson has found that remote control software, like PCAnywhere and RealVNC, causes a conflict
with the EMP NS Connection application. These remote control applications use a "Video Hook
Driver" that conflicts with the Epson GDI Monitor driver that is installed and used by EMP NS
Connection. Most remote control programs load a small client application at Windows startup and
leave an icon in the system tray (located at the bottom right on the desktop) to indicate they have
been loaded. In most cases, the remote control software can be turned off by right-clicking on the
icon in the system tray and disabling or exiting the program. Remote control applications do not
have to be removed from the system in order for EMP NS Connection to run properly; they just
need to be turned off. Consult the documentation that came with the remote control software for
information on how to disable the software from automatically launching every time the computer is
started.

04/19/2004
PSB.2004.04.005
N/A
PowerLite 735c/7850p & 8300i (with EasyMP.net module.)
EMP NS Connection failures caused by Remote Control applications

Originator:

Authorization:

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1

Once the remote control software has been turned off, EMP NS Connection should run without
returning an error. If you continue to have issues connecting to the projector, consult the EMP NS
Connection Help file or User's Guide for troubleshooting assistance.

Notes:

VNC stands for Virtual Network Computing. It is a remote console utility which allows a user at his
computer to assume control of another computer across a network, as if they were sitting in front of
that computer.

Remote Control Applications known to conflict with Epson EMP NS Connection

PCAnywhere

•

Real VNC

•
License

TightVNC

•

NetworkStreaming

•

Any other VNC remote control software based on RealVNC under the GNU Library General Public
License or remote control programs that load a "Video Hook Driver" (listed in Windows Device
Manager under "Display Adapters), can cause similar conflicts.

- versions 32, 9.0, 9.2, 10.0, 10.5 and 11.0 by Symantec

- versions 3.3.7 and 4.0 beta by RealVNC with the GNU Library General Public

- version 1.3dev3 based on VNC with the GNU Library General Public License
– v. 7.1 (formerly ExpertVNC)

Page 1 of 1

PSB.2004.04.005

EPSON

RODUCT SUPPORT BULLETIN

P

Date:
PSB #:
Reference:
Product(s):
Subject:

This bulletin was created to provide additional information on how to correctly set the projector
name in the EasyMP Network Screen settings window.

Description of issue:

A user is configuring the EasyMP Network Screen settings on a PowerLite 735c or 7850p
projector with the remote control in either "Easy Connect Mode" (Ad-Hoc) or "Access Point
Mode" (Infrastructure). The user then clicks on the "Advanced" button, selects the "Projector
name" field and with the remote control enters a name "Conf Room" (example only) with a space
in between the two words. The user clicks OK twice to update the projector but when the EasyMP
Network screen reappears, the projector name field still shows the previous name.

Note:

are toggling through the list of available characters on the remote control.

Reason:

The "Projector name" field does not support a blank space as a valid character. It will allow you
to enter it but when you return to the EasyMP Network screen, you will see the Projector name
has reverted to the previous name. This occurs in "Easy Connect Mode" (Ad-Hoc) or "Access
Point Mode" (Infrastructure). If you need to break the Projector name apart for clarity, use dash
"-" or underscore " _" to separate your characters.

The blank space character can be found immediately before the capital letter A as you

04/02/2004
PSB.2004.04.001
N/A
PowerLite 735c/7850p
Configuring the Projector Name in EasyMP Network Screen Settings

Originator:

Authorization:

Total Pages:

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2

Note:

sections provide a list of valid characters you can use for both of these fields.

"Projector name" valid characters:

Capital letters A-Z, small case a-z, 0-9, and special characters: ! # $ % & ' ( ) - . @ ^ _ { } ~

No
"ESSID" valid characters:

Capital letters A-Z, small case a-z, 0-9, and special characters: ! " # $ % & ' ( ) * + , - . / : ; < = > ?
@ ] \ [ ^ _ ` } | { ~ and blank spaces.

We highly recommend that you limit the number of special characters when entering a name.
Use a dash "-" or underscore "_" to separate your characters. Using special characters may
cause problems with the naming convention when entering a name in the Projector name or
ESSID name fields.

You can enter a blank space as a valid character in the ESSID field. The following

spaces are allowed.

Page 1 of 2

PSB.2004.04.001

Changing the Projector Name from the Projector EasyMP Menu

Make sure the projector has a unique name so you can identify it when connecting to it from your
computer. Follow the steps below to rename the projector:

1. Highlight the Clear button next to the Projector name, and then press Enter on the remote
control to clear the text box.

2. Highlight the text box and press Enter (the outline of the text box turns green to indicate
you are in Input mode).

3. Tilt the 4-way button (up and down arrows can also be used), up to select individual letters
in alphabetical order, or down to select letters in reverse order. Then tilt the button to the
right or select the right arrow to move to the next character position.

4. When done typing the new name, press Enter.

Shortcut for entering numbers in the PowerLite 7850p Projector Name or ESSID Fields:

If you want to enter numbers quickly with the PowerLite 7850p, press the Num button on the
remote control. The button lights up to indicate that the numeric keypad mode is active. Press the
Num button again to exit numeric keypad mode. For more information on setting up your
projector please refer to the User’s Guide.

Page 2 of 2

PSB.2004.04.001

EPSON

RODUCT SUPPORT BULLETIN

P

Date:
PSB #:
Reference:
Product(s):
Subject:

This bulletin was created to inform you of the availability of EMP Monitor version 3.03. This
version of the EMP Monitor software has added support for the PowerLite Cinema 500
projector. All other support for previously supported projectors remains the same.

This software update can be downloaded from the Epson website. Locate and download
epson11017.exe. This file is a self extracting archive that will automatically start the program
installer once the file is extracted to your computer hard drive.

Refer to the documentation provided with your projector for further information about the
operation of the EMP Monitor software.

02/26/2004
PSB.2004.02.009
TI03-57e Rev. A
PowerLite 735c / 7800p / 7850p / 8300i / Cinema 500
EMP Monitor version 3.03 Update

Originator:

Authorization:

Total Pages:

AP
1

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PSB.2004.02.009

EPSON

RODUCT SUPPORT BULLETIN

P

Date:
PSB #:
Reference:
Product(s):
Subject:

Reason:

This bulletin is to inform you of the testing results for wired and wireless LAN cards used with
the PowerLite 735c / 7850p / 8300i with EasyMP.net option installed.

Models and firmware versions used in the evaluation

Model PW firmware version IM-X•IM-XP firmware version
PowerLite 735c 1.00 1.01 (IM-X)
PowerLite 7850p 2.00 1.00 (IM-X)
PowerLite 8300i with
EasyMP.net option
installed

October 17, 2003
PSB.2003.11.001
TI 03-42e Rev. A
PowerLite 735c / 7850p / 8300i with EasyMP.net option installed
Supported Wired and Wireless LAN cards

Originator:

Authorization:

Total Pages:

:

1.20 1.01 (IM-XP)

VS
3

Wireless LAN cards configuration:

1. The tested Wireless LAN cards are inserted into the PC and a wireless LAN connection
(Ad hoc mode) is made to the projector.

2. The tested Wireless LAN cards are inserted into the PC and a wireless LAN connection is
made to the projector using an access point (Infrastructure mode).

Items evaluated:

The following items were tested and confirmed to work in both Ad hoc and infrastructure
modes. (WEP is only supported in the infrastructure mode.)

1. All functions of EMP Monitor.

2. DHCP, ESSID and WEP can be setup by a browser and function properly.

3. EMP NS Connection functions properly with the freeze, mute, zoom, and video input
change features.

4. Power Point slide show works.

Operating systems used for testing:

Windows 98 and Windows XP

Page 1 of 3

PSB.2003.11.001

Evaluation results for the Wireless LAN cards:

Wireless LAN card PowerLite 735c PowerLite

7850p

PowerLite
8300i with
EasyMP.net

3Com,3crshpw 196, office connect pass pass pass
Cisco Aironet350 AIR-PCM341(2.4GHz) pass pass pass
FMV Notebook (Broadcom BCM4306) pass pass pass
FMV Notebook (Intersil Prism2.5) pass pass pass
Fujitsu FMV-JW181(Agere) pass pass pass
Fujitsu FMV-JW183(Agere HermesII) pass pass pass
Fujitsu FMV-W182(Intersil Prism2.5) pass pass pass

Fujitsu FMV-JW182(Intersil Prism2.5) - pass pass
FMV-STYLISTICTB93(Intersil Prism2.5) - pass pass

D-Link Airplus XtremeG DWL-G650 pass - ­Intel,CR Pro Wireless 2011B, LAN PC

pass - ­Card
Linksys WPC11 Wireless Network PC

pass - ­Card
NetGear 54Mbps wireless PC Card

pass - ­WG511
SMC 2435W, EZ Connect Turbo, pass - ­US Robotic Ref. 9514115MBP pass - ­BUFFALO WLI-CB-G54 pass - -

ADTEK ADLINK2422C pass Didn’t pass Didn’t pass
FMV Notebook (Intel Calexico) Didn’t pass Didn’t pass Didn’t pass

Wired LAN cards configuration:

Insert the wired LAN card to be tested into the projector and make a network connection to the
PC.

Items evaluated:

The following items were tested and confirmed to work.

1. All functions of EMP Monitor.

2. DHCP can be setup using a browser and functions properly.

3. EMP NS Connection functions properly with the freeze, mute, zoom, and video input

change features.

4. Power Point slide show works.

Evaluation results for the Wired LAN cards:

Page 2 of 3

PSB.2003.11.001

Wired Card name PowerLite 735c PowerLite

7850p

3Com 3C589C-TP pass pass
3Com 3CXE589ET-JP pass pass
D-Link DFE670TXD pass pass
Fujitsu FMV-J182 pass pass
Hawking PN652TX pass pass
Linksys PCM100 ver2 pass pass
Netgear FA411 pass pass
SMC SMC8041TX pass pass

3Com 10/100 LAN PC Card

pass ­3CCFE574BT
PCET100-CL pass ­Linksys 10/100 PC Card pass ­SMC 8041TX V.2, EZ PC Card

pass ­10/100, SMC

I-O Data PCLA/TE Didn’t pass pass
PCC-TXD Didn’t pass Didn’t pass
Kingston EtheRx PC Card KNE-PC2T Didn’t pass

The following cards are NOT compatible:

1. 3Com 3CCFE575BT-JP

2. 3Com 3CXFE575CT-JP

3. 3Com 3CXFEM656C

4. Megahertz 10/100 LAN CardBus PC Card (3Com)

5. Come once (Taiwan card)

6. DFE-690TXD- Cardbus 32 bits

7. Fujitsu FMV-J184

8. Fujitsu FMV-J185

9. LPC3-CLTL

10. NetGear CardBus Notebook Adapter FA511

11. SMC 8036TX, EZ PC Card 10/100, SMC

12. TDK LAK-CB100X

13. Toshiba LANCB100A

14. Xircom CE3B-100BTX

15. Xircom CreditCard Ethernet CE3-10/10

NOTE:

No EMI (electro magnetic interference) was done, only a functionality evaluation.

Page 3 of 3

PSB.2003.11.001

EPSON

RODUCT SUPPORT BULLETIN

P

Date:
PSB #:
Reference:
Product(s):
Subject:

This bulletin was created to inform you of issues that have been reported when accessing Epson
Wireless Projectors using dual mode 802.11b/g or 802.11b/a wireless PC Cards, either in ad-hoc
mode or through dual mode Access Points.

Reason:

The dual mode PC Cards and Access Points tend to have interference and compatibility
problems when operating in dual mode.

Solution:

For optimal performance results with Epson 802.11b wireless products, it is recommended that
single/native 802.11b mode be used.

07/16/2003
PSB.2003.07.001
N/A
PowerLite – 735c / 7850p / 8300i (with Easy-MP.Net option installed)
Epson Wireless Projectors and using dual mode 802.11b/g or 802.11b/a
wireless PC Cards

Originator:

Authorization:

Total Pages:

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1

If your dual mode wireless PC Card and/or Access Point can be configured to support the

802.11”b” mode only, set it to 802.11”b” only.
Note: In some cases it is not enough to disable dual mode and set the mode to 802.11”b” only;
on some dual mode PC cards (802.11b/g or 802.11b/a) the "A" and “G” modes cannot be turned
off.

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