This bulletin was created to inform you of the release of the new version 2.51 of the
EMP NS Connection software.
Description of Change:
Improvements have been made to the EMP NS Connection utility.
Reason:
The improvements to NS Connection V2.51 are as follows
Improvements(V2.50 ( V2.51
Improvements Addition of 10 new languages: Arabic, Ukrainian, Romanian,
06/10/2009
PSB.2009.06.002
TI 09-08j Rev. A
PowerLite 735c / 737c / 745c /755c/ 765c / 835p /1705/1715/1815/1825/7850p
/ 8300 with EasyMP.net option, Pro G5150/G5350 / 1725 / 1735W / 85 / 825 /
826W
Release of EMP NS Connection for Windows & Mac Upgrade from v2.50 to
v2.51
Indonesian, Croat, Slovak, Bulgarian, Malay, Vietnamese and Hebrew.
Addition of troubleshooting function (Windows Only)
When pressing the troubleshooting button, the
corresponding troubleshooting and error number is displayed
in the error message window.
•When experiencing problems with NS Connect, please report to
Epson the error number along with the failure information.
Originator:
Authorization:
Total Pages:
DS
8
Page 1 of 8
PSB.2009.06.002
Error number
Also you can access troubleshooting by clicking Start Æ All programs Æ
Fixed error message displayed by the NVIDIA utility
Failure Symptom
When starting Quick Wireless/USB Display/NS Connection on a PC with
the built-in NVIDIA graphics chip (ex.ThinkPadT61 NVIDIA Quadro NVS
140M/NVIDIA Quadro FX 570M Display Driver), the NVIDIA utility
displays consecutive error messages. As a result, some PCs will
experience a lock-up.
Countermeasure
Hardware acceleration level is set to 3 when Quick Wireless/USB
Display/NS Connection are being used.
Limitation
By setting hardware acceleration level to “3”, the mouse cursor flickers
more visibly than the setting of “None”. This symptom can be avoided by
unchecking the box for Transfer Layered Window on the Adjustment
performance tab in the Set Options window of NS Connection.
Note: When NS connection is being used, and the hardware acceleration
setting is changed manually, at next startup, NS connection starts with
the same setting level of hardware acceleration.
Page 3 of 8
PSB.2009.06.002
Limitation All Operating Systems
• When using EAP type of security that consumes a lot of CPU resources,
projectors may disconnect from NS connection. The solution is to click
Set Options of NS Connection and set Adjust Performance to Fast.
• It takes more time for the PowerLite 1725 / 1735W / 1825 / Pro G5150 /
Pro G5350 projectors to disconnect from NS connection as compared to
the PowerLite 1705 / 1715 / 1815 projectors, due to the limitation of the
new OS (WindowsCE) on IM-X4 projectors.
• To avoid conflicts between the Quick Wireless and other makers’
utilities, when the Quick Wireless starts, this version stops services of
the other utilities listed in the attached file (Exhibit 1). When quitting
Quick Wireless, the other utilities resume their services.
• In the network environment using IEEE 802.11 b/g standards, the
wireless connection may drop under the following conditions. Due to
specification of wireless controllers, some wireless controllers don’t send
their beacon periodically. Even if a projector is connected to a PC via
wireless, if the projector doesn’t detect the beacon for 11b signal for a
certain period (30 – 60 seconds) from the PC , the projector judges that
there isn’t any PC using the11b signal in the network and switches to
communication with11g (default) signal. On the other hand the PC still
tries to communicate with 11b. As a result, the wireless connection
between the projector and the PC drops.
Solutions to this problem:
a. Establish a wireless communication between the PC and
projector via 802.11a signal.
Windows OS
• Due to a limitation of the module VLC for the Movie Sending mode
of the IM-X4 version projectors, when IM-X4 projectors display
MPEG2 and WMV images in Movie Sending mode via NSC V2.40,
fast-forward and rewind functions cannot be used. When IM-X3
projectors display MPEG2 via NSC V2.40, fast-forward and rewind
functions can be used.
Windows Vista OS
• Multi screen display function cannot be used
• Virtual display driver cannot be installed in PC.
• When UAC (User Account Controls) screen is being displayed, the
projected image pauses.
•The Motion picture of Windows photo gallery cannot be projected in full-
screen mode.
•Still images and motion pictures from Windows Media Center cannot be
projected in full-screen mode.
•Since NS Connection can capture Layered windows, the tool bar of NS
Connection is projected.
•
•
• When projecting images via NS Connection, mouse cursor might blink
depending on PC specification.
PSB.2009.06.002
Page 4 of 8
Macintosh OS
In case of uninstalling NSC V2.20 or later version, it is
possible to uninstall by following 2 methods.
- Delete by installer exclusively for NSC version which you
want to uninstall.
For example, when you want to uninstall NSC V2.40, you need
to use installer for NSC
V2.40. NSC V2.20 and later version can not be uninstalled
automatically by different
version installer.
- Delete manually.
System Requirements:
OS
Windows 2000 SP4/ XP Home Edition/ XP Professional(32bit)
/Vista SP1 Home Basic / Home / Premium / Ultimate / Business
/ Enterprise(32bit) Mac OS X 10.3 minimum, OS
10.3.9/10.4.5/10.5.1 recommended
CPU
Windows: Mobile Pentium III 1.2GHz at least (Pentium
M1.6GHz at least recommended)
Mac: Power PC G3 900MHz at least recommended
Memory
Available hard disk
At least 256MB (At least 512MB recommended)
At least 20MB
space
Display
Minimum- VGA(640×480), Maximum- UXGA (1600 x 1200)
16-bit color or more
Obtaining the Update:
Download epson13123.exe from www.epson.com to the version 2.50 update for NS
Connection.
The files are extracted and copied to C:\EPSON\epson13123_EMP_NS_Connection_251.
The user should be directed to this folder to find the bulletin. The program will automatically
install after the download file is extracted.
Note: on the Mac, the extraction process copies the epson13124_EMP_NS_Connection_251
folder to the desktop. The program and bulletin are inside this folder. The user will double-click
on NSCv2.51_Installer to start the installation process.
Software Upgrade History:
Version Release date Remarks
1.00 December 25,
New release
2002
1.10 January 1, 2003 Release for PowerLite 7850p
1.20 September 10, Improved the transfer rate specification for PowerPoint
Page 5 of 8
PSB.2009.06.002
2003 images
1.30 May 31, 2004 Support added for WPA and LEAP
1.31 June 18, 2004 Improved screen problem issue
1.32 January 18, 2004 Improved the internal function of connecting to the projector
1.40 April 1, 2005
• Addition of Presentation Mode and Interruption
Prevention function
• Able to present with video set for 32 bit color
• Function improvement with Excel and PowerPoint
• Improved ESSID search lockup prevention when
certain LAN adapters and drivers are used
2.00 2006/06/20
• Addition of multi screen display function
• Addition of movie sending mode
• - Improvement of connection and usability
2.10
2006/12/08
• Improvement in the ability to search projectors by
Automatic Search. (For Windows)
• Improvement in the operability of choosing projector.
• Improvement in operability and visibility of “Connect”
button.
• Preventing Virtual Display from being used as primary
display.
• Improvement in the ability of image processing speed.
(For Mac)
• - Change the packet size for a connection request
command used by Quick connection.
2.20 2006/05/29 EMP NS Connection V2.20 supports Windows Vista (Home
Basic
/Home Premium/Ultimate/Business/Enterprise).
2.30 Nov. 27, 2007
• Supported picture transfer for EMP-1825
• Improved wireless search and connection abilities.
• - Added video format supporting movie sending mode
2.40 Mar. 24, 2008
• EMP NS Connection V2.40 supports Windows Vista
Service Pack 1
•- Supports 24 languages
2.50 Jun.2,2008 Supported image transfer and virtual display of 1280 x 768
• Changed the operation method to prevent NS
connection from being blocked by Windows Firewall
Added another wireless LAN utility that NS connection
supports
2.51 Feb.9,2009 - Addition of supported models (PowerLite-85/825/826W)
- Addition of supported languages
- Addition of troubleshooting function (Only for Windows)
[Exhibit 1] Wireless LAN client list that NSC V2.30 and V2.40 stops their service
process
Page 6 of 8
PSB.2009.06.002
Supported by V2.30
Manufacturer
Name
Adapter Name Wireless LAN Utility
Name
D-Link Air Plus XTREMEG DWL-G650 D-Link AirPlus
XtremeG Utility (CD)
NETGEAR WN511T Smart Wireless Utility
Ver.1.1.5.9(CD)
BUFFALO Buffalo all products Client Manager 3
Ver.1.2.10(Web)
IBM ThinkPad products Access
Connection(Web) *1
Ver.4 or later
IBM ThinkPad products Access
Connection(Web) *1
Ver.3.71
Logitec Logitec LAN-WAG/U2 Wireless
LAN Adapter
Linksys Wireless-G Notebook Adapter
v.5.0
Logitec Wireless LAN
Client Utility
WPC54G-JP setting
utility
NETGEAR WG511AJP NETGEAR WG511A
Smart Wizard
Ver3.2.3.306
NETGEAR WGM511 NETGEAR SMART
WIZARD -Wireless
Assistant WGM511 Ver
1.0.0.7
NETGEAR WPNT511 NETGEAR WPNT511
SMART WIZARD
Ver1.1.3.0
Linksys WPC300N Wireless-N Notebook
Adapter Wireless
Network Monitor v1.05
Linksys WPC54G Wireless-G Notebook
Adapter Wireless
Network Monitor Ver
3.1
Linksys WPC54GX4 Wireless-G Notebook
Adapter with SRX400
Setup Wizard V1.1
Linksys WUSB54GP Wireless-G Portable
USB Adapter WLAN
Monitor v1.05
Linksys WUSBF54G Wireless-G USB
Adapter with Wi-Fi
Finder
NETGEAR WG511 v2
Page 7 of 8
PSB.2009.06.002
Linksys WPC54GX Wireless-G Notebook
Adapter With SRX
Wireless Network
Monitor v. 1.2
Supported by V2.40 Linksys WUSB54GSC Compact Wireless-G
*1: Because Access Connection service stops, power display of Power Manager becomes
invalid.
Page 8 of 8
PSB.2009.06.002
EPSON PRODUCT SUPPORT BULLETIN
Date:
PSB #:
Reference:
Product(s):
Subject:
This bulletin was created to inform you of the release of the new version 4.30 of the Epson
EMP Monitor software utility.
Description of Change:
Improvements have been made to the EMP Monitor software utility.
Note: For the PowerLite 61p / 81p / 82c / 821p / 1810 / 260d (Latin America) / 280d (Latin
America) models, a serial to TCP/IP conversion adapter is necessary. The function of Auto
Update does not work for these models. You need to manually click on refresh to get an
updated status of projectors.
Reason:
The improved points of version 4.30 are as follows:
Application
Version
upgraded
Improved
points
04/20/2009
PSB.2009.06.001
TI 09-05e Rev. A/B
PowerLite 735c / Cinema 500 / 737c / 745c / 755c / 765c / 830p / 835p /
1705c / 1715c / 6100i / 6110i / 7800p / 7850p / 7900NL / 8300i / 8300i with
EasyMP.net module / 9300NL / 1815p / 1825 / 822p / 83c / 822+ / 83+ /
G5000 / Pro G5150 / Pro G5350 / Pro G5200W / 1725 / 1735W / 400W /
410W / 84 / 85 / 825 / 826W
PowerLite 61p / 81p / 82c / 821p / 1810 / 260d (Latin America) / 280d (Latin
America) with TCP/IP to Serial converter
Release of EMP Monitor for Windows version 4.30
EMP Monitor
Version 4.22 Æ Version 4.30
(1) Addition of 7 new languages
- Indonesian, Croat, Slovak, Bulgarian, Malay, Vietnamese, and
Hebrew
Existing 27 languages
- Chinese (Traditional), Netherlands, Danish, Polish, Hungarian,
Czech, Romanian, Slovene, Norwegian, Swedish, Finnish, Russian,
Ukrainian, Greek, Turkish, Arabic (Windows NT4 does not support),
English, Japanese, French, German, Italy, Spanish, Portuguese,
Chinese (Simplified), Korean, Catalan, Thai
Originator:
Authorization:
Total Pages:
JAM
5
Page 1 of 4
PSB.2009.06.001
(2) Addition of Input Source (Only PowerLite 84 / 85 / 825 / 826W)
Previous version of EMP Monitor included USB Display, USB and LAN as
one source: EasyMP.
The input source buttons for USB display, USB, and LAN are available as
separate input sources as shown below:
- Old version - EMP Monitor V4.22
EMP Monitor V4.22
- New version - EMP Monitor V4.30
EMP Monitor V4.30
.
(3) New feature for the PowerLite 84 / 85 / 825 / 826W.
Displays projector’s serial number in the Menu settings
- The projector’s serial number is now displayed in the projector’s
menu under “info”,
- EMP Monitor can also display the projector’s serial number as
shown below:
Page 2 of 4
PSB.2009.06.001
Limitations
When the PowerLite1725 / 1735W exhibit a Lamp Cover Open error state,
EMP Monitor cannot detect the error. The reason is that when the lamp
cover is opened, the primary power source that reports the error state to
EMP Monitor is turned off immediately. This is different from other models
which make the secondary power source turn off under the same condition.
Note: EMP Monitor Ver. 4.xx is not compatible with EMP Monitor Ver. 3.05 and earlier
versions. EMP Monitor Ver. 4.xx cannot read the setting files of EMP Monitor Ver. 3.05
and earlier versions.
System Requirements:
OS
•Windows 98 SE / Me / NT 4.0 (SP6) *Except Arabic and
Hebrew / Windows 2000 Pro / XP Home Edition / XP
Professional (32 bit) / Vista Home Basic / Home Premium /
Ultimate / Business / Enterprise (32 bit) *Except Ukrainian /
Vista SP1 Home Basic / Home Premium / Ultimate /
Business / Enterprise (32 bit)
•Internet Explorer Ver. 5.0 or later must be installed
CPU
Minimum: Pentium MMX 166 MHz (Recommended: Pentium II
233 MHz or higher)
Memory
At least 64 MB (Recommended: 128 MB or above)
Available hard disk
At least 50 MB
space
Display
SVGA (800×600) or higher resolution, 32 bit or higher display
color
Obtaining the Update:
Download epson13055.exe from
www.epson.com to get the version 4.30 update for EMP
Monitor. The files are extracted and copied to C:\EPSON\epson13055_emp_monitor_430.
This file is a self-extracting archive and will start the installation utility for EMP Monitor. Follow
the on-screen instructions during the installation process.
Supported Serial -TCP/IP conversion adapter for PowerLite
61p / 81p
Supported projectors that are configured on a large-scale
network.
Addition of timer function and auto search function by
specifying IP addresses.
Improvement of communication logs size.
4.10 May
8, 2006
4.20 May
15, 2007
4.21 September
Addition of new functions, Improvement of usability, and
Corresponding to PowerLite 6100i.
EMP NS Connection V2.20 supports Windows Vista (Home
Basic / Home Premium / Ultimate / Business / Enterprise).
Supported 25 languages
26, 2007
4.22 March 31, 2008 Supported 27 languages
Addition of new Error Information
Supported Video (BNC)
4.30 April 3, 2009 Supported 34 languages
Additional Input Sources
Displays projector’s serial number in Menu settings
Page 4 of 4
PSB.2009.06.001
EPSON PRODUCT SUPPORT BULLETIN
Date:
PSB #:
Reference:
Product(s):
Subject:
This bulletin was created to inform you about the release of Epson Check Tool software
for Network Projectors version 1.00.
Description of Change:
First release of the Check Tool for Network Projectors for Windows
Reason:
The Check Tool for Network Projectors makes it possible to easily check whether
EPSON Quick Wireless Connection and EMP NS Connection’s Quick Connection mode
can operate on the users’ Windows PC properly. The Check Tool for Network Projector
can also be used as a reference check before the purchase of the projector or as a
troubleshooting Tool.
1) Function of the Application
Application
name
Notes
12/18/2008
PSB.2009.01.006
TI 08-22e Rev. A/B
PowerLite 735c / 737c / 745c / 755c / 765c / 835p
1705c / 1715c / 1815p / 1825p / 7850p / 8300i with EasyMP.net option
Pro G5150 / Pro G5350 / 1725 / 1735W
Release of Check Tool for Network Projectors V1.00 (for Windows)
Check Tool for Network Projector V1.00
The Check Tool checks automatically whether EMP Quick
Wireless Connection and EMP NS Connection’s Quick
Connection mode can operate properly on the user’s Windows PC
in terms of the following four points:
1. Checks OS support.
• Checks whether the OS is supported by EMP Quick
Wireless Connection / EMP NS Connection.
2. Checks user account
• Checks user’s account for administrator privileges to
install EMP Quick Wireless Connection / EMP NS
Connection.
3. Checks the wireless LAN adapter
• Checks whether the wireless LAN adapter and
driver are installed on the PC.
• Checks whether the wireless LAN is active.
Originator:
Authorization:
Total Pages:
DS
7
Page 1 of 7
PSB.2009.01.006
Notes
4. Checks wireless LAN switching
• Checks whether wireless LAN adapter is turned ON.
• Checks whether EMP Quick Wireless Connection
and EMP NS Connection’s Quick Connection mode
can set the SSID on the user’s PC when trying to
connect to a projector using EMP Quick Wireless
Connection and EMP NS Connection’s Quick
Connection Mode.
The Check Tool checks for communication conflict and whether it
can actually stop the utilities when both utilities--EMP Quick
Wireless Connection V1.00 and EMP NS Connection-- are both
installed on the users PC.
Page 2 of 7
PSB.2009.01.006
Notes
Output of the log file:
• The Check Tool records the result in a text file (log file).
Usually, the log file is saved under the name of
CheckInfoDATE.log in the directory where “EB_CHT.exe”
is stored
Limitations
•When the Check Tool is checking the user’s PC, the user’s
PC drops off network.
•
The Check Tool does not check whether the firewall of
manufacturers of security software other than Windows
may be blocking EPSON Quick Wireless Connection/EMP
NS Connection.
2) Operating Environment
Check Tool for Network Projector V1.00
OS Windows 2000 SP4 Rollup1
/ XP Home Edition/ XP Professional(32bit) non-SP,SP1,SP2,SP3
/Vista SP1 Home Basic/Home
Premium/Ultimate/Business/Enterprise(32bit)
non-SP,SP1
CPU Windows: Mobile Pentium III 1.2GHz at least (Pentium M1.6GHz
at least recommended)
Memory 256MB at least (Recommendation: 512MB at least)
Disk space 20MB at least
Display Resolution: At least VGA(640 x 480) but no more than UXGA
(1600 x 1200)
At least 16 bit color
Page 3 of 7
PSB.2009.01.006
3) Location of download file: Check Tool for Network Projector V1.00
Download epson12794.exe from the Epson website (www.epson.com).
This is a self-extracting file; please follow the screen prompts to install the
Check Tool software.
4) Double-click the [EB_CHT.exe] icon
5) Read the contents of the [SOFTWARE LICENSE AGREEMENT], and click the
[Agree] button.
6) A dialog indicating the program is starting opens with the following message:
This tool cuts off the network connection temporarily.
Click the [Start] button to begin verification.
Page 4 of 7
PSB.2009.01.006
7) The Check tool dialog is displayed. It takes a few minutes for the results
of the verification are displayed
8) When two or more wireless LAN adapters are available on your computer, the
adapter selection dialog opens.
Select the wireless LAN adapter and press the OK button to continue.
Page 5 of 7
PSB.2009.01.006
9) When the verification is complete, the result is displayed on the bottom of the
dialog.
The result is stored in the same folder as the check tool.
File Name: CheckInfo<****>.log
**** indicates the created date and time.
[Exhibit 1]
Wireless LAN client list that NSC and Quick Wireless Connection stop their
service process
Manufacturer
Adapter Name Wireless LAN Utility Name
Name
Supported by
NSC V2.30
D-Link Air Plus
XTREMEG
DWL-G650
NETGEAR WN511T Smart Wireless Utility
D-Link AirPlus XtremeG Utility
(CD)
Ver.1.1.5.9(CD)
BUFFALO Buffalo all
products
IBM ThinkPad
products
IBM ThinkPad
products
Logitec Logitec LAN-
Client Manager 3
Ver.1.2.10(Web)
Access Connection(Web) *1
Ver.4 or later
Access Connection(Web) *1
Ver.3.71
Logitec Wireless LAN Client Utility
WAG/U2
Wireless LAN
Adapter
*1: Because Access Connection service stops, power display of Power Manager becomes
invalid.
Software Upgrade History Quick Wireless
Version Release date Remark
V1.00 August. 12, 2008 V1.00 release
Page 7 of 7
PSB.2009.01.006
EPSON PRODUCT SUPPORT BULLETIN
Date:
PSB #:
Reference:
Product(s):
Subject:
This bulletin was created to inform users about a software update for the EMP SlideMaker2 to
Version 1.30.
Description of Change:
Updated software release for creating scenarios in WXGA (16:10) format.
Reason:
• The updated version of EMP SlideMaker2 provides support for creating scenarios in
XGA (1024 x 768) resolution and WXGA (1280 x 800) resolution.
• It also provides the ability to select scenarios in XGA (4:3) or WXGA (16:10) format,
depending on the projector model used for the presentation.
Limitations:
• When creating a 16:10 scenario, the JPEG image must be in a 16:10 format.
• A 16:10 converted scenario can only be displayed with a WXGA (1280 x 800) projector.
• A 4:3 converted scenario can be displayed with a XGA or WXGA supported projector.
• When adding a PowerPoint slide from a thumbnail window to EMP SlideMaker2 with
Microsoft Office 2007, the scenario image file may deteriorate due to an issue with
Microsoft Office 2007 SP1.
09/17/2008
PSB.2009.01.003
TI 08-29e Rev. A
PowerLite 1735W, 735c, 737c, 745c, 755c, 765c, 835p, 1705c, 1715c, 1725,
1815c, 1825, 7850p, 7950p, 8300i with EasyMP.Net optional module,
Pro G5150 and Pro G5350 projectors
EMP SlideMaker2 updated Version 1.30 – provides scenario support for
WXGA
(1280 x 800) resolution
Originator:
Authorization:
Total Pages:
VS
8
1 of 8
PSB.2009.01.003
1) Selecting Aspect Ratio for the Projector being used:
a) Properties Window
b) Drag and Drop Window
2 of 8
PSB.2009.01.003
2) How to Verify the Aspect Ratio of the Scenario:
The resolution of the scenario is displayed in the window title of the Scenario Window and
Scenario Preview as shown below:
a) Scenario Window
b) Scenario Preview
3 of 8
PSB.2009.01.003
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