Epson PowerLite 1705c Troubleshooting Guide

EPSON PRODUCT SUPPORT BULLETIN

Date:
PSB #:
Reference:
Product(s):

Subject:

This bulletin was created to inform you about the release of Epson Check Tool software
for Network Projectors version 1.00.

Description of Change:

First release of the Check Tool for Network Projectors for Windows

Reason:

The Check Tool for Network Projectors makes it possible to easily check whether
EPSON Quick Wireless Connection and EMP NS Connection’s Quick Connection mode
can operate on the users’ Windows PC properly. The Check Tool for Network Projector
can also be used as a reference check before the purchase of the projector or as a
troubleshooting Tool.

1) Function of the Application

Application
name

Notes

12/18/2008
PSB.2009.01.006
TI 08-22e Rev. A/B
PowerLite 735c / 737c / 745c / 755c / 765c / 835p
1705c / 1715c / 1815p / 1825p / 7850p / 8300i with EasyMP.net option
Pro G5150 / Pro G5350 / 1725 / 1735W
Release of Check Tool for Network Projectors V1.00 (for Windows)

Check Tool for Network Projector V1.00

The Check Tool checks automatically whether EMP Quick
Wireless Connection and EMP NS Connection’s Quick
Connection mode can operate properly on the user’s Windows PC
in terms of the following four points:

1. Checks OS support.

• Checks whether the OS is supported by EMP Quick
Wireless Connection / EMP NS Connection.

2. Checks user account

• Checks user’s account for administrator privileges to
install EMP Quick Wireless Connection / EMP NS
Connection.

3. Checks the wireless LAN adapter

• Checks whether the wireless LAN adapter and
driver are installed on the PC.

• Checks whether the wireless LAN is active.

Originator:

Authorization:

Total Pages:

DS
7

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Notes

4. Checks wireless LAN switching

• Checks whether wireless LAN adapter is turned ON.

• Checks whether EMP Quick Wireless Connection

and EMP NS Connection’s Quick Connection mode
can set the SSID on the user’s PC when trying to
connect to a projector using EMP Quick Wireless
Connection and EMP NS Connection’s Quick
Connection Mode.

The Check Tool checks for communication conflict and whether it
can actually stop the utilities when both utilities--EMP Quick
Wireless Connection V1.00 and EMP NS Connection-- are both
installed on the users PC.

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Notes

Output of the log file:

• The Check Tool records the result in a text file (log file).
Usually, the log file is saved under the name of
CheckInfoDATE.log in the directory where “EB_CHT.exe”
is stored

Limitations

• When the Check Tool is checking the user’s PC, the user’s

PC drops off network.

•

The Check Tool does not check whether the firewall of
manufacturers of security software other than Windows
may be blocking EPSON Quick Wireless Connection/EMP
NS Connection.

2) Operating Environment
Check Tool for Network Projector V1.00

OS Windows 2000 SP4 Rollup1

/ XP Home Edition/ XP Professional(32bit) non-SP,SP1,SP2,SP3
/Vista SP1 Home Basic/Home
Premium/Ultimate/Business/Enterprise(32bit)
non-SP,SP1

CPU Windows: Mobile Pentium III 1.2GHz at least (Pentium M1.6GHz

at least recommended)
Memory 256MB at least (Recommendation: 512MB at least)
Disk space 20MB at least
Display Resolution: At least VGA(640 x 480) but no more than UXGA

(1600 x 1200)

At least 16 bit color

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PSB.2009.01.006

3) Location of download file: Check Tool for Network Projector V1.00

Download epson12794.exe from the Epson website (www.epson.com).
This is a self-extracting file; please follow the screen prompts to install the
Check Tool software.

4) Double-click the [EB_CHT.exe] icon

5) Read the contents of the [SOFTWARE LICENSE AGREEMENT], and click the
[Agree] button.

6) A dialog indicating the program is starting opens with the following message:

This tool cuts off the network connection temporarily.
Click the [Start] button to begin verification.

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7) The Check tool dialog is displayed. It takes a few minutes for the results
of the verification are displayed

8) When two or more wireless LAN adapters are available on your computer, the
adapter selection dialog opens.

Select the wireless LAN adapter and press the OK button to continue.

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9) When the verification is complete, the result is displayed on the bottom of the

dialog.

The result is stored in the same folder as the check tool.
File Name: CheckInfo<****>.log
**** indicates the created date and time.

[Exhibit 1]
Wireless LAN client list that NSC and Quick Wireless Connection stop their
service process

Manufacturer

Adapter Name Wireless LAN Utility Name

Name

Supported by

NSC V2.30

D-Link Air Plus

XTREMEG
DWL-G650

NETGEAR WN511T Smart Wireless Utility

D-Link AirPlus XtremeG Utility
(CD)

Ver.1.1.5.9(CD)

BUFFALO Buffalo all

products

IBM ThinkPad

products

IBM ThinkPad

products

Logitec Logitec LAN-

Client Manager 3
Ver.1.2.10(Web)

Access Connection(Web) *1
Ver.4 or later

Access Connection(Web) *1
Ver.3.71

Logitec Wireless LAN Client Utility
WAG/U2
Wireless LAN
Adapter

Linksys Wireless-G

WPC54G-JP setting utility
Notebook
Adapter v.5.0

NETGEAR WG511AJP NETGEAR WG511A Smart

Wizard Ver3.2.3.306

NETGEAR WGM511 NETGEAR SMART WIZARD -

Wireless Assistant WGM511 Ver

1.0.0.7

NETGEAR WPNT511 NETGEAR WPNT511 SMART

WIZARD Ver1.1.3.0

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Linksys WPC300N Wireless-N Notebook Adapter

Wireless Network Monitor v1.05

Linksys WPC54G Wireless-G Notebook Adapter

Wireless Network Monitor Ver 3.1

Manufacturer

Adapter Name Wireless LAN Utility Name

Name

Linksys WPC54GX4 Wireless-G Notebook Adapter with

SRX400 Setup Wizard V1.1

Linksys WUSB54GP Wireless-G Portable USB Adapter

WLAN Monitor v1.05

Linksys WUSBF54G Wireless-G USB Adapter with Wi-

Fi Finder

NETGEAR WG511 v2
Linksys WPC54GX Wireless-G Notebook Adapter

With SRX Wireless Network

Monitor v. 1.2

Supported by

NSC V2.40

Supported by

Linksys WUSB54GSC Compact Wireless-G USB Adapter

Wireless Network Monitor v1.05

Atheros Atheros Client Utility
NSC V2.50 &
Quick
Wireless
Connection
V1.00

*1: Because Access Connection service stops, power display of Power Manager becomes
invalid.

Software Upgrade History Quick Wireless

Version Release date Remark
V1.00 August. 12, 2008 V1.00 release

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PSB.2009.01.006

EPSON PRODUCT SUPPORT BULLETIN

Date:
PSB #:
Reference:
Product(s):

Subject:

This bulletin was created to inform users about a software update for the EMP SlideMaker2 to
Version 1.30.

Description of Change:
Updated software release for creating scenarios in WXGA (16:10) format.

Reason:

• The updated version of EMP SlideMaker2 provides support for creating scenarios in
XGA (1024 x 768) resolution and WXGA (1280 x 800) resolution.

• It also provides the ability to select scenarios in XGA (4:3) or WXGA (16:10) format,
depending on the projector model used for the presentation.

Limitations:

• When creating a 16:10 scenario, the JPEG image must be in a 16:10 format.

• A 16:10 converted scenario can only be displayed with a WXGA (1280 x 800) projector.

• A 4:3 converted scenario can be displayed with a XGA or WXGA supported projector.

• When adding a PowerPoint slide from a thumbnail window to EMP SlideMaker2 with

Microsoft Office 2007, the scenario image file may deteriorate due to an issue with
Microsoft Office 2007 SP1.

09/17/2008
PSB.2009.01.003
TI 08-29e Rev. A
PowerLite 1735W, 735c, 737c, 745c, 755c, 765c, 835p, 1705c, 1715c, 1725,
1815c, 1825, 7850p, 7950p, 8300i with EasyMP.Net optional module,
Pro G5150 and Pro G5350 projectors
EMP SlideMaker2 updated Version 1.30 – provides scenario support for
WXGA
(1280 x 800) resolution

Originator:

Authorization:

Total Pages:

VS
8

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1) Selecting Aspect Ratio for the Projector being used:

a) Properties Window

b) Drag and Drop Window

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2) How to Verify the Aspect Ratio of the Scenario:

The resolution of the scenario is displayed in the window title of the Scenario Window and
Scenario Preview as shown below:

a) Scenario Window

b) Scenario Preview

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