EPSON PRODUCT SUPPORT BULLETIN
Date:
PSB #:
Reference:
Product(s):
Subject:
This bulletin was created to inform you about the release of Epson Check Tool software
for Network Projectors version 1.00.
Description of Change:
First release of the Check Tool for Network Projectors for Windows
Reason:
The Check Tool for Network Projectors makes it possible to easily check whether
EPSON Quick Wireless Connection and EMP NS Connection’s Quick Connection mode
can operate on the users’ Windows PC properly. The Check Tool for Network Projector
can also be used as a reference check before the purchase of the projector or as a
troubleshooting Tool.
1) Function of the Application
Application
name
Notes
12/18/2008
PSB.2009.01.006
TI 08-22e Rev. A/B
PowerLite 735c / 737c / 745c / 755c / 765c / 835p
1705c / 1715c / 1815p / 1825p / 7850p / 8300i with EasyMP.net option
Pro G5150 / Pro G5350 / 1725 / 1735W
Release of Check Tool for Network Projectors V1.00 (for Windows)
Check Tool for Network Projector V1.00
The Check Tool checks automatically whether EMP Quick
Wireless Connection and EMP NS Connection’s Quick
Connection mode can operate properly on the user’s Windows PC
in terms of the following four points:
1. Checks OS support.
• Checks whether the OS is supported by EMP Quick
Wireless Connection / EMP NS Connection.
2. Checks user account
• Checks user’s account for administrator privileges to
install EMP Quick Wireless Connection / EMP NS
Connection.
3. Checks the wireless LAN adapter
• Checks whether the wireless LAN adapter and
driver are installed on the PC.
• Checks whether the wireless LAN is active.
Originator:
Authorization:
Total Pages:
DS
7
Page 1 of 7
PSB.2009.01.006
Notes
4. Checks wireless LAN switching
• Checks whether wireless LAN adapter is turned ON.
• Checks whether EMP Quick Wireless Connection
and EMP NS Connection’s Quick Connection mode
can set the SSID on the user’s PC when trying to
connect to a projector using EMP Quick Wireless
Connection and EMP NS Connection’s Quick
Connection Mode.
The Check Tool checks for communication conflict and whether it
can actually stop the utilities when both utilities--EMP Quick
Wireless Connection V1.00 and EMP NS Connection-- are both
installed on the users PC.
Page 2 of 7
PSB.2009.01.006
Notes
Output of the log file:
• The Check Tool records the result in a text file (log file).
Usually, the log file is saved under the name of
CheckInfoDATE.log in the directory where “EB_CHT.exe”
is stored
Limitations
• When the Check Tool is checking the user’s PC, the user’s
PC drops off network.
•
The Check Tool does not check whether the firewall of
manufacturers of security software other than Windows
may be blocking EPSON Quick Wireless Connection/EMP
NS Connection.
2) Operating Environment
Check Tool for Network Projector V1.00
OS Windows 2000 SP4 Rollup1
/ XP Home Edition/ XP Professional(32bit) non-SP,SP1,SP2,SP3
/Vista SP1 Home Basic/Home
Premium/Ultimate/Business/Enterprise(32bit)
non-SP,SP1
CPU Windows: Mobile Pentium III 1.2GHz at least (Pentium M1.6GHz
at least recommended)
Memory 256MB at least (Recommendation: 512MB at least)
Disk space 20MB at least
Display Resolution: At least VGA(640 x 480) but no more than UXGA
(1600 x 1200)
At least 16 bit color
Page 3 of 7
PSB.2009.01.006
3) Location of download file: Check Tool for Network Projector V1.00
Download epson12794.exe from the Epson website (www.epson.com).
This is a self-extracting file; please follow the screen prompts to install the
Check Tool software.
4) Double-click the [EB_CHT.exe] icon
5) Read the contents of the [SOFTWARE LICENSE AGREEMENT], and click the
[Agree] button.
6) A dialog indicating the program is starting opens with the following message:
This tool cuts off the network connection temporarily.
Click the [Start] button to begin verification.
Page 4 of 7
PSB.2009.01.006
7) The Check tool dialog is displayed. It takes a few minutes for the results
of the verification are displayed
8) When two or more wireless LAN adapters are available on your computer, the
adapter selection dialog opens.
Select the wireless LAN adapter and press the OK button to continue.
Page 5 of 7
PSB.2009.01.006
9) When the verification is complete, the result is displayed on the bottom of the
dialog.
The result is stored in the same folder as the check tool.
File Name: CheckInfo<****>.log
**** indicates the created date and time.
[Exhibit 1]
Wireless LAN client list that NSC and Quick Wireless Connection stop their
service process
Manufacturer
Adapter Name Wireless LAN Utility Name
Name
Supported by
NSC V2.30
D-Link Air Plus
XTREMEG
DWL-G650
NETGEAR WN511T Smart Wireless Utility
D-Link AirPlus XtremeG Utility
(CD)
Ver.1.1.5.9(CD)
BUFFALO Buffalo all
products
IBM ThinkPad
products
IBM ThinkPad
products
Logitec Logitec LAN-
Client Manager 3
Ver.1.2.10(Web)
Access Connection(Web) *1
Ver.4 or later
Access Connection(Web) *1
Ver.3.71
Logitec Wireless LAN Client Utility
WAG/U2
Wireless LAN
Adapter
Linksys Wireless-G
WPC54G-JP setting utility
Notebook
Adapter v.5.0
NETGEAR WG511AJP NETGEAR WG511A Smart
Wizard Ver3.2.3.306
NETGEAR WGM511 NETGEAR SMART WIZARD -
Wireless Assistant WGM511 Ver
1.0.0.7
NETGEAR WPNT511 NETGEAR WPNT511 SMART
WIZARD Ver1.1.3.0
Page 6 of 7
PSB.2009.01.006
Linksys WPC300N Wireless-N Notebook Adapter
Wireless Network Monitor v1.05
Linksys WPC54G Wireless-G Notebook Adapter
Wireless Network Monitor Ver 3.1
Manufacturer
Adapter Name Wireless LAN Utility Name
Name
Linksys WPC54GX4 Wireless-G Notebook Adapter with
SRX400 Setup Wizard V1.1
Linksys WUSB54GP Wireless-G Portable USB Adapter
WLAN Monitor v1.05
Linksys WUSBF54G Wireless-G USB Adapter with Wi-
Fi Finder
NETGEAR WG511 v2
Linksys WPC54GX Wireless-G Notebook Adapter
With SRX Wireless Network
Monitor v. 1.2
Supported by
NSC V2.40
Supported by
Linksys WUSB54GSC Compact Wireless-G USB Adapter
Wireless Network Monitor v1.05
Atheros Atheros Client Utility
NSC V2.50 &
Quick
Wireless
Connection
V1.00
*1: Because Access Connection service stops, power display of Power Manager becomes
invalid.
Software Upgrade History Quick Wireless
Version Release date Remark
V1.00 August. 12, 2008 V1.00 release
Page 7 of 7
PSB.2009.01.006
EPSON PRODUCT SUPPORT BULLETIN
Date:
PSB #:
Reference:
Product(s):
Subject:
This bulletin was created to inform users about a software update for the EMP SlideMaker2 to
Version 1.30.
Description of Change:
Updated software release for creating scenarios in WXGA (16:10) format.
Reason:
• The updated version of EMP SlideMaker2 provides support for creating scenarios in
XGA (1024 x 768) resolution and WXGA (1280 x 800) resolution.
• It also provides the ability to select scenarios in XGA (4:3) or WXGA (16:10) format,
depending on the projector model used for the presentation.
Limitations:
• When creating a 16:10 scenario, the JPEG image must be in a 16:10 format.
• A 16:10 converted scenario can only be displayed with a WXGA (1280 x 800) projector.
• A 4:3 converted scenario can be displayed with a XGA or WXGA supported projector.
• When adding a PowerPoint slide from a thumbnail window to EMP SlideMaker2 with
Microsoft Office 2007, the scenario image file may deteriorate due to an issue with
Microsoft Office 2007 SP1.
09/17/2008
PSB.2009.01.003
TI 08-29e Rev. A
PowerLite 1735W, 735c, 737c, 745c, 755c, 765c, 835p, 1705c, 1715c, 1725,
1815c, 1825, 7850p, 7950p, 8300i with EasyMP.Net optional module,
Pro G5150 and Pro G5350 projectors
EMP SlideMaker2 updated Version 1.30 – provides scenario support for
WXGA
(1280 x 800) resolution
Originator:
Authorization:
Total Pages:
VS
8
1 of 8
PSB.2009.01.003
1) Selecting Aspect Ratio for the Projector being used:
a) Properties Window
b) Drag and Drop Window
2 of 8
PSB.2009.01.003
2) How to Verify the Aspect Ratio of the Scenario:
The resolution of the scenario is displayed in the window title of the Scenario Window and
Scenario Preview as shown below:
a) Scenario Window
b) Scenario Preview
3 of 8
PSB.2009.01.003
3) Location of download file
: EMP SlideMaker2 updated Version 1.30
Download epson12812.exe from the Epson website (www.epson.com)
This is a self extracting file, please follow screen prompts.
After “Clicking” on the “Setup.exe” file, your will be prompted to:
4 of 8
PSB.2009.01.003
Select you language.
5 of 8
PSB.2009.01.003
Click “Next” at this screen.
6 of 8
PSB.2009.01.003
Click “Finish” to complete the installation.
7 of 8
PSB.2009.01.003
4) How to User the software: Please refer to the original documentation that came with your
Projector.
5) Operating Environment
:
OS Windows 98/98SE/Me/ 2000 Professional/XP Home Edition SP4
/ XP SP1,SP2,SP3 Professional(32bit)
/ Vista non-SP,SP1 Home Basic/Home Premium/Ultimate
/Business/Enterprise(32bit)
Office
Office2000、OfficeXP、Office2003、Office2007
CPU At least Celeron 300MHz (Recommended: Celeron 400MHz or
above)
Memory
At least 64MB（Recommended: 128MB or above）
Disk space At least 50MB
Display
At least SVGA（800×600） (Recommended: XGA(1024x768))
8 of 8
PSB.2009.01.003
EPSON
RODUCT SUPPORT BULLETIN
P
Date:
PSB #:
Reference:
Product(s):
Subject:
This bulletin was created to inform you of the release of Epson EMP Monitor version 4.21
utility.
New Functions and Improvements:
New Functions,
Improvements
Support for 25
languages
11/13/2007
PSB.2007.11.005A
TI 07-63e, Rev. A
Epson EMP Monitor
EMP Monitor Version 4.21 Release
Supported Models Function / Improvement
All projectors (see Supported
Projectors table)
Originator:
Authorization:
Total Pages:
Description
Language support extended to
include Chinese (traditional),
Dutch, Danish, Polish,
Hungarian, Czech, Romanian,
Slovene, Norwegian, Swedish,
Finnish, Russian, Ukrainian,
Greek, Turkish, Arabic.
AP
3
Abnormally low air
flow notification
Air flow sensor error PowerLite 6100i (with firmware
Clean air filter
notification
Supported Projectors:
This application supports the following Epson projectors:
PowerLite 6100i / 6110i Indicates an abnormal decrease
version 1.10 or later) / 6110i
PowerLite 6110i User notification to clean air filter.
Languages supported in prior
version of EMP Monitor: English,
Japanese, French, German,
Italian, Spanish, Portuguese,
Chinese (simplified), Korean
in the force of air flow through
the air filter. User should check
for air filter obstructions, clean
and replace air filter as
necessary.
This feature is available only for
the indicated models.
Indicates air flow sensor error.
This feature is available only for
the indicated models
This feature is available only for
the indicated model.
Page 1 of 3
PSB.2007.11.005A
PowerLite 735c PowerLite 1715c PowerLite 1815p
PowerLite 737c PowerLite 6100i PowerLite 822p
PowerLite 745c PowerLite 7800p PowerLite 6110i
PowerLite 755c PowerLite 7850p PowerLite Cinema 500
PowerLite 765c PowerLite 7900NL PowerLite 61p
PowerLite 830p PowerLite 8300i / 8300NL PowerLite 81p
PowerLite 835p PowerLite 8300i with the
PowerLite 82c
EasyMP.net Option Module
installed
PowerLite 1705c PowerLite 9300NL PowerLite 821p
Supported Operating Environment:
Operating System requirement
• Windows 98SE / Me / NT 4.0 SP6 (except
Ukrainian) / 2000 Professional / XP Home Edition
/ XP Professional (32 bit) / Vista Home Basic /
Vista Home Premium / Vista Ultimate (32 bit) /
Vista Business (32 bit) / Vista Enterprise (32 bit)
(except Arabic)
• Internet Explorer 5.0 or later
Minimum CPU requirement Pentium MMX 166 MHz (Recommended: Pentium II 233
MHz or faster)
Minimum RAM requirement At least 64 MB (Recommended: 128 MB or more)
Drive space requirement At least 50 MB free
Display requirements SVGA (800 x 600) or higher resolution, 32 bit color
display or higher
Obtaining the Update:
Download epson12456.exe from www.epson.com to get the version 4.21 update for EMP
Monitor. This file is a self-extracting archive and will start the installation utility for EMP
Monitor.
Page 2 of 3
PSB.2007.11.005A
Software History:
Version Release Date Notes
3.00 December 25, 2002 Added support for the PowerLite 735c
3.01 February 26, 2003 Added support for the PowerLite 7800p / 8300i
3.02 April 18, 2003 Added support for the PowerLite 7850p / PowerLite 8300i
with the EasyMP.net option module installed
3.03 November 21, 2003 Added support for the PowerLite Cinema 500
3.04 April 1, 2004 Added support for the Serial ↔ TCP/IP conversion
adapter for the PowerLite 61p / 81p
4.01 October 18, 2004 Added support for projectors installed on large scale
networks
4.02 August 29, 2005 Addition of timer function, auto search by specifying IP
address.
Improvement of communication logs sizes
4.10 May 8, 2006 Addition of support for PowerLite 6100i with support for
additional monitoring features unique to the PowerLite
6100i
4.20 May 29, 2007 Added support for Windows Vista (32 bit)
4.21 September 26, 2007 Increased language support to 25 languages
Page 3 of 3
PSB.2007.11.005A
EPSON
RODUCT SUPPORT BULLETIN
P
Date:
PSB #:
Reference:
Product(s):
Subject:
This bulletin was created to inform you of the compatibility testing results for USB memory,
USB card readers and compact flash cards with the PowerLite 765c / 1705c / 1715c / 1815p
projectors. The PowerLite 765c and PowerLite 1815p projectors were used as the
benchmarks for these tests.
Models and firmware versions used in the evaluation:
Firmware and Software versions PowerLite 765c PowerLite 1815p
PW firmware version 1.0 A1.04
EasyMP IM-X firmware version 1.32 1.1
USB card configurations:
USB memory, USB card readers and compact flash cards used with the USB port (Type A) of
the projector
10/17/2007
PSB.2007.10.001
TI 07-25e Rev. A, B
PowerLite 765c / 1705c / 1715c / 1815p
Test Results of USB Memory, USB Card Readers and CF Cards
Originator:
Authorization:
Total Pages:
RY
4
Items evaluated:
Confirm that the projector recognizes the storage devices when connecting and disconnecting
them.
Confirm that the files types below work:
- Picture files (BMP, JPEG, GIF, and PNG)
- Movie files (MPEG1/2)
- EMP SlideMaker2 Scenario files
- Slide shows
- Confirm that a file can be written, read and deleted on Compact Flash by FTP
(PowerLite 1815p only)
Page 1 of 4
PSB.2007.10.001
Evaluation results:
Media Model name Size EMP-765 EMP-
1815
USB
Princeton PFU-2XS512K 512MB Pass Pass
Memory
Princeton PFU-2XS256K 256MB Pass Pass
Princeton PFU-2XS1GK 1GB Pass Pass
Princeton PFU-2XS2GK 2GB Pass Pass
Princeton PFU-2PG/512 512MB Pass Pass
Princeton PFU-2PG/1G 1GB Pass Pass
Princeton PFU-2PG/2G 2GB Pass Pass
Princeton PFU-2TS512 512GB Pass Pass
Princeton PFU-2TS256 256GB Pass Pass
Princeton PFU-2TS1G 1GB Pass Pass
Princeton PFU-2TS2G 2GB Pass Pass
Princeton PFU-2JU/256 256GB - Pass
Princeton PFU-2JU/512 512GB - Pass
Princeton PFU-2JU/1G 1GB - Pass
Philips FM01FD10B 1GB Pass Pass *1
Lexar JDMC1GB-654 1GB Pass Pass
Lexar JDX512-260B 512MB Pass Pass
SONY USM512 512MB Pass Pass
Memorex 32509363 1GB Pass Pass
Imation Pivot Flash Drive 512MB Pass Pass
Coski’n CKE-2GB SILVER RG 2GB Pass Pass
CENTONDSS256-001 256MB Pass Pass
Geek GS-512 512MB Pass Pass
DANE-ELEC zLight 512MB Pass Pass
Hagiwara sys-com HUD-1GLJ-BR 1GB Pass Pass
ELECOM MF-YU2512SV 512MB Pass Pass
Buffalo RUF2-E1G-B 1GB Pass Pass
1GB Pass Pass
*1
Fail
USB Card
IO Data TB-ST1G/B
Hama Card reader 1.000&1 - Fail
Reader
SanDisk SDDR-103-E10M - Pass Pass
*1
*2 *3
Page 2 of 4
PSB.2007.10.001
Compact
PNY P-CF1G-60W-RF3 1GB Pass Pass
Flash
SanDisk SDCFH-2048-902 2GB Pass Pass
*1 When using Smart Media or Memory Stick flash memory, the audio of the EMP
SlideMaker2 scenario might be distorted. When playing a movie using Smart Media flash
memory, the sound and image of the EMP SlideMaker2 scenario might be distorted.
*2 When using Smart Media or Memory Stick flash memory, the sound of the EMP
SlideMaker2 scenario might be distorted.
*3 When playing motion images stored on CF cards, which are inserted into the card slot of
the projector, the sound and image might be distorted.
Additional tests results with the Powerlite 1815p:
Evaluation results of compact flash (CF) cards and adapters:
Test conditions - Connect the CF card and adapters to card slot of the projector
Evaluation items - Confirm that a picture file can be read on compact flash
Category Manufacture Product Name Capacity EMP-1815
Compact
Flash
Lexar CF8GB-133-380 8GB Pass
GREENHOUSE GH-CF6GDX 6GB Pass
I-O DATA
CF115-4G 4GB Pass
Lexar CF2GB-80-380 2GB Pass
GREENHOUSE GH-CF512MB 512MB Pass
TDK
TC256GT
256MB Pass
I-O DATA CFX-128M 128MB Pass
BUFFALO RCF-X32MY 32MB Pass
TDK TC064WA 64MB Pass
Hagiwara sys-com HPC-CF8GZ2F 8GB Pass
Transcend TS8GCF120 8GB Pass
Kingston CF/2GB-SFE 2GB Pass
BUFFALO RCF-R1G 1GB Pass
Page 3 of 4
PSB.2007.10.001
Category Make Product
Type
Adapter
OLYMPUS MACF-10 XD picture card OLYMPUSMXD1GM3 1GB Pass
Media Type Media
Maker
Product
Name
Size EMP-
1815
I-O DATA CFSD-
ADP
ADP01
SANWA ADR-
PCMLT2
SD card Panasonic RP-
SD128MB
MultiMedia Card Transcend TS1GMMC4 1GB PassASKA 5in1 CFMemory Stick
Pro
MemoryStickDUO
SD card SanDisk SDSDM-1024 1GB Pass
Multi Media Card Transcend TS1GMMC4 1GB Pass
XD card OLYMPUSMXD256P3 256MB Pass
SONY MSX-M256 256MB Pass
SONY MSH-M64A 64MB Pass
128MB Pass
Page 4 of 4
PSB.2007.10.001
EPSON
RODUCT SUPPORT BULLETIN
P
Date:
PSB #:
Reference:
Product(s):
Subject:
This bulletin was created to inform you on the release of the new Epson Projector Control
software version 1.00.
Description:
EPSON Projector Control lets you control the projector from your computer with a one-on-one
connection between your computer and the projector over a network. It allows you to perform
operations, such as turning the projector on/off and switching sources, from your computer
without using the projector’s remote control.
Function:
09/25/2007
PSB.2007.09.001
TI 06-91e Rev. B
PowerLite 755c / 765c / 835p / 1705c / 1715c / 1815p
EPSON Projector control for Win V.1.00 release
Originator:
Authorization:
Total Pages:
DJS
5
EPSON Projector Control has 2 modes: Advanced Mode and Simple Mode.
Although there is a difference in main display layouts between the two modes, their operation
procedures are almost the same. The difference is as follows:
Advanced Mode: Each source has each source button. Therefore source can be selected
by clicking each source button directly.
Simple Mode: Source buttons are toggle-type. Therefore source can be switched every
time the toggle-type button is pressed.
[1] Advanced Mode
The main display is larger than that of Simple Mode. Each source has a source button,
so the source can be selected by clicking the applicable source button directly.
Page 1 of 5
PSB.2007.09.001
Button Functions
For Advanced Mode
Button Function
Power Turns the projector power on/off.
Computer1 Switches the input source to the Computer1
input port.
Computer2 Switches the input source to the Computer2
input port.
EasyMP Switches the input source to EasyMP.
Video Switches the input source to the Video input
port.
S-Video Switches the input source to the S-Video input
port.
A/VMute Turns the A/V Mute function on/off on the
projector.
Freeze Turns the Freeze function on/off on the
projector.
CC Displays the selection menu for Closed
Caption.
Select one of the following: "OFF," “CC1,” or
“CC2."
This function may not be available depending
on the projector models.
Volume Turns the volume up on the projector.
Volume Turns the volume down on the projector.
Switches between Advanced Mode and Simple
Mode.
Simple Mode
[2]
• You need to switch sources by using the toggle-type button but the main display is
simpler.
Page 2 of 5
PSB.2007.09.001
For Simple Mode
There is a difference in the following buttons between
Simple Mode and Advanced Mode.
Button Function
Computer Switches the input sources among the Computer
input port, the Computer1 input port, the
Computer2 input port, and EasyMP.
Every time you click the button, the source
changes in the following order.
Computer input port or Computer1 input port->
Computer2 input port→ EasyMP-> Computer
input port or Computer1 input port…
Video Switches the input sources between the Video
input port and the S-Video input port.
Every time you click the button, the source
changes in the following order.
Video input port-> S-Video input port-> Video
input port
Item Function
Register at startup Check this for EPSON Projector Control to start
up automatically when the computer starts.
Projector IP Address Enter the IP address for the projector to be
connected. You need to do this only when you
make a connection for the first time or when
you want to change to another projector to be
connected.
Monitor Password Enter the Monitor Password that is set on the
projector. You do not need to do this when the
Monitor Password is not set on the projector.
OK Click this to reflect the setting changes that you
made. The setting screen is saved and closed.
Or
Click × on the title bar not to reflect the setting
changes.
Cancel Click this to abort the setting changes.
Page 3 of 5
PSB.2007.09.001
Settings Display
Uncheck the boxes for
the buttons that you do
not want to display in
Simple Mode.
Uncheck the boxes for the buttons
that you do not want to display in
Advanced Mode.
[3] How to set up EPSON Projector Control software
[Note] Be sure to set the projector to Network ON in Standby Mode in the Extended Menu.
1) Download “Epson12378.exe” from Epson website. This file contains
“ProjectorControlSetup.exe” which is used to install EPSON Projector Control for
Windows V.1.00 on the computer.
2) Set up your computer and the projector to connect over a network.
3) Start the EPSON Projector Control software as follows: “Start”Æ“Program”Æ“EPSON
Projector”Æ“Projector Control V1.00.” Then the main screen is displayed. Click
“Tool”Æ“Settings” on the main screen. The setting screen is displayed.
4) Enter the Projector IP Address, click “OK” to save, and close the setting screen.
Page 4 of 5
PSB.2007.09.001
Operation Environment
[EPSON Projector Control V.1.00]
Operation Environment:
OS Windows 2000 SP4 / XP SP2 32-bit (Professional / Home) /
Vista 32-bit (Business / Enterprise / Home Basic / Home
Premium / Ultimate)
CPU At least Pentium MMX 166MHz
(Pentium II 233MHz or later recommended)
Memory At least 64MB
HDD space At least 50MB
Display SVGA (800×600) or higher resolution / At least 32-bit color
Additional Note:
Other Epson projector models supported:
PowerLite 6100i / 830p / 83c / 822p
Projector models not supported:
PowerLite 735c / 732c / 737c / 745c / 7800p / 7850p / 7900p / 8300i with the
EasyMP.net Option Module installed/ 9300i
Page 5 of 5
PSB.2007.09.001
EPSON
Date: 8/30/2007 Originator: DS
PSB #: PSB.2007.08.001 Authorization:
Reference: N/A Total Pages: 1
Product(s): Epson Projectors with an HD-15 VGA Analog/Component Input
Subject: Elmo HV-110XG Document Camera and Projector Compatibility
This bulletin was created to inform you of an operational issue with the Elmo HV-110XG
Document Camera when initially connected to an Epson projector.
Problem:
When attempting to use the Elmo HV-110XG Document Camera connected via the VGA HD15
connection to display content from its document bed. When connected to the projector, the
projector displays only the Blue Screen - No Signal message and will blink off and on or
display just the Blue Screen - No Signal message. When a computer is connected to the Elmo
HV-110XG Document Camera and switched to Pass-Through mode, the computer image is
displayed correctly by the projector. When switching back to the document table source of the
Elmo HV-110XG Document Camera, the problem returns. The Elmo HV-110XG Document
Camera puts out a Progressive Scan 20fps signal to the projector's VGA Analog port. This
signal is detected at 15 kHz Vertical and 291.8 kHz Horizontal frequencies which are beyond
projector sync specifications.
RODUCT SUPPORT BULLETIN
P
Solution:
With the Elmo HV-110XG Document Camera powered on and connected to the projector via
the VGA computer cable, access the Computer1/Computer2 setting in the projector menu
system and select the Component setting within the appropriate connection. This will allow
the Elmo HV-110XG Document Camera and projector to sync and the projector to display the
image of the document camera bed and its contents. However, the image will have a pink
cast. To eliminate the pink cast, change the projector setting from Component to RGB then to
Auto and exit from the menu. The projected image will now look normal. This will now allow
the Elmo HV-110XG Document Camera to sync and display the image properly to any other
connected Epson projector without having to change the projector settings.
Page 1 of 1
EPSON
RODUCT SUPPORT BULLETIN
P
Date:
PSB #:
Reference:
Product(s):
Subject:
This bulletin was created to inform you about the release of PowerLite 1705c / 1715c / 1815p
EasyMP firmware V.1.10 for the USB Display feature to work in Windows Vista. This bulletin
also provides instructions on where to find the firmware upgrade files and how to perform the
upgrade using a USB Thumbdrive.
Description of Change:
Main improvements and limitations by this upgrade are as follows:
Software Version Applicable
USB
Display
06/07/2007
PSB.2007.06.002
TI 07-01e Rev. A
PowerLite 1705c / 1715c / 1815p
Release of EasyMP Firmware V.1.10 for USB Display support under Windows
Vista™ operating system.
The improvements and limitations
models
V.1.10 PowerLite1705c /
1715c
PowerLite 1815p
[Improvements]
• Support Windows Vista.
• Add the function which shows ESSID and
hides ESSID on the portal screen of EasyMP.
• Support WEP shared Key Authentication.
Originator:
Authorization:
Total Pages:
TC
5
[Limitations]
• There are unreadable fonts such as “2” in a
user interface.
• USB Display does not redraw the sent image
until UAC (User Account Control) is shown
on PC.
• The displayed image is an image which is
not with Windows Vista Aero.
• When using Windows Media Center and
Windows photo gallery with full screen, the
USB Display feature cannot display the
images of a full screen to a projector.
How to download the needed files
Please download the firmware file and update instructions from the Epson PowerLite 1705c or
1715c product support web sites at: http://support.epson.com
You can download the EasyMP firmware after agreeing to the EPSON END USER LICENSE
AGREEMENT.
How to distinguish new version products from old version ones
You can confirm the version number in the portal screen of EasyMP.
Page 1 of 5
PSB.2007.06.002
S/N for projectors with the EasyMP V.1.10 firmware installed
Below are the starting serial numbers of units that ship with Firmware V.1.10. Pre-installed:
Model
PowerLite 1715c PowerLite 1705c PowerLite 1815p
Serial Number JHZG730647F JJKG730217F JV2F730001L
NOTE: The EasyMP version of the PowerLite 1815p projectors is already V.1.10 for all
PowerLite 1815p projectors. Therefore the PowerLite 1815p projectors do not need the
V.1.10 firmware upgrade.
Download procedure
Preparing the computer
Download the firmware update file, epson12312.exe to the PC. This file is a self-extracting
archive and will decompress to C:\EPSON\epson12312_easymp_110. Copy the firmware
update files to the root directory of a USB Thumbdrive (flash memory).
Note: Make sure that the root directory of the flash memory only has the 2 firmware update
files on it; no other files or folders should exist on the USB memory device.
Preparing projector
Note: Do not unplug the power cord or remove the USB device before the upgrade is
complete. If the firmware update procedure is interrupted for any reason, before the
procedure is complete, it may render the projector unusable. If this occurs you will need
to contact Epson or take your projector to an authorized Epson Customer Care Center.
1. Power on the projector.
2. Make sure that the projector is set to “Network Off” by clicking, Menu ->Extended ->
Standby Mode. If the Standby Mode is set to “Network ON”, set it to “Network Off”, and
turn the projector off and on.
NOTE: If you attempt to run the firmware upgrade with the projector set to “Network
On”, then the projector will be stuck in a loop and will continue to run the update.
In this case, remove the USB flash memory at the moment that the green light of
USB access indicator goes off.
3. Display the EasyMP main screen by pushing EasyMP button on the remote control.
4. Connect the USB flash memory to USB port Type A on the projector. A Black screen is
displayed. The projector enters download mode while making the 3 LED indicators
(Power, Lamp and Temp indicators) show solid orange. After a while, the USB access
indicator lights green and the update will start. When the update is complete, the green
light of USB access indicator goes off. NOTES: USB access indicator lights green a few
seconds after Power, Lamp and Temp LED’s show solid orange. Don’t remove the USB
flash memory during the updating (USB access indicator is lit.)
Page 2 of 5
PSB.2007.06.002
5. After making sure that Power indicator shows solid orange, remove the USB flash memory
from the projector.
NOTE: Be sure to remove the USB flash memory from the projector. If you follow the
instruction on the step 6 without removing the USB flash memory, the update starts again.
6. Turn the projector off and on again.
7. Display the EasyMP main screen following step 3 and make sure that the version number
displayed in the lower left corner of the image is changed to V110.
The LED lighting status of Projector’s USB access indicator.
Green LED lighting: The operating system of EasyMP is being upgraded.
Orange LED lighting: The projector’s firmware is being upgraded.
Red LED lighting: The upgrade has failed.
LED is Off: The upgrade has complete normally.
FAQ’s for EasyMP Update Version 1.10
Q1. How do we know whether the upgrade is complete?
A1. When green light of the USB access indicators goes off, and the projector power indicator
exhibits a solid orange and enters Standby mode, the upgrade is complete. To make sure
whether the update is complete, please check the version number shown in the lower left
corner of the EasyMP screen. After removing the USB memory or the card reader from
the projector, power on the projector again. When the version number V110 is shown in
the lower corner of the EasyMP screen, the update is complete.
Q2. Can I use any USB flash memory?
A2. Please refer to the Confirmation list of USB flash memory devices table below.
Page 3 of 5
PSB.2007.06.002
Q3. Can I use USB flash memory where the update file is saved with other files?
A3. We recommend you use a USB flash memory with only update files.
Q4. What do the projector’s LED status indicators mean?
A4. 1USB access indicator shows a solid orange. (Accessing USB memory)
2USB access indicator shows a solid green. (Preparing update)
3Power, Lamp and Temp indicators of the projector show a solid orange. (Download
mode)
4USB access indicator shows a solid green again. (System updating)
5After the solid green of the USB access indicator and the solid orange of
Power/Lamp/Temp indicators of the projector go off, the power indicator exhibits solid
orange and then the projector enters standby mode.
Note: A solid red of the USB access indicator means that the update failed abnormally.
Q5. What should I do if the firmware update fails?
A5. Please turn off the projector and retry the update procedure starting from step 1 above.
Possible causes of the failure
1. If you change the name of the update file in the root directory of USB flash memory,
insert the USB memory in the projector and start the update, a black screen with a
message “no file” is displayed. When the message is displayed, the firmware cannot
be upgraded.
2. When the root directory of USB flash memory doesn’t have the update files in it, the
update cannot be executed.
Q6. What does it mean when the projection screen keeps showing the message
“Starting EasyMP” on blue background, and cannot be shifted to EasyMP screen?
A6. If you observe this issue, it may be an indication that the upgrade has failed. You may
attempt to perform the upgrade again, but is some cases the firmware upgrade will
continue to fail and the projector will be unusable. In this case, please contact Epson End
User Technical support at 1-562-276-4394 or a local Epson Authorized Customer Care
Center.
Q7. Do you have a list of known good or bad USB memory devices that have been
tested?
A7. Yes, below is a short list of USB flash memory devices that we have tested. If your USB
memory device is not in the list, it may still work, however it has not been tested. When
using an untested USB memory device, please watch for the symptoms or behavior
described in the comments section below.
Page 4 of 5
PSB.2007.06.002
Confirmation list of USB flash memory operation
No USB Flash Memory OK /
or Fail
USB Maker Name Product Name & Model Number Size
1 CosKin CKE-2GB SILVER RG 2GB Fail *1
2 PHILIPS FM01FD10B 1GB Fail *1
3 SONY USM512 512MB OK
4 Lexar JDMC1GB-654 1GB OK
5 JDX512-260B 512MG OK
6 PNY Evolution 256MB Fail
7 SanDisk CruzerMini•SDCZ2-128 128MB OK
8 SONY POCKET BIT•USM32D 32MB OK
9 Transcend JetFlash•TS512MJF2A 512MB OK
10 GREEN HOUSE GH-UFD64SAP 64MB Fail
11 BUFFALO RUF2-M256 256MB Fail
12 BUFFALO RUF-C128M/U2 128MB OK
13 IO Data EasyDiskPt•EDP2-256M 256MB OK
14 IO Data ToteBag•TB-B128 128MB OK
15 IO Data EDHG-64M 64MB OK
16 IO Data EASY DISKX *unknown model number 32MB Fail
17 CosKin CKE-1GB MINI RG BLISTER 1GB Fail *2,*3
18 SanDisk Cruzer Micro SDCZ4-512 512MB OK
19 Cruzer Micro SDCZ4-512 512MB Fail *2
20 Cruzer Micro SDCZ2-256 256MB OK
21 GREENHOUSE PicoDrive GH-UFD1GPLZ 1GB OK
22 PicoTURBO GH-UFD512TB 512MB OK
23 Transcend JetFlash110 TS512MJF110 512MB OK
24 JetFlash120 TS1GJF120 1GB OK
25 BUFFALO RUF-X512M/U2 512MB OK
26 RUF-X1G/U2 1GB OK
27 RUF2-R1G-S 1GB OK
28 RUF2-R2G-S 2GB OK
29 CENTON DSS256-001 256MB Fail *2
30 DANE-ELEC zLight 512MB OK
31 Geek GS-512 512MB OK
32 imation Pivot Flash Drive 512MB OK
33 Memorex 32509363 1GB OK
34 Hagiwara sys-com HUD-1GLJ-BR 1GB OK
35 ELECOM MF-YU2512SV 512MB Fail *2,*4
36 BUFFALO RUF2-E1G-B 1GB OK
Comments
Comments
*1 After the projector enters download mode, USB Access Indicator shows a solid red.
*2 After the projector enters download mode, the update fails because the projector cannot read
the files saved in the USB memory.
*3 When inserting USB flash memory into the projector, the PCFree screen may start
occasionally.
*4 We needed to select USB device on PCFree screen due to the partition function of the USB
flash memory.
NOTE: USB memory devices that require a password entry cannot be used.
Page 5 of 5
PSB.2007.06.002
Loading...