Epson PictureMate User Manual

Contents

PictureMate User’s Guide 6

Getting to Know Your PictureMate 7

Loading Paper 8

Supported Paper Types 9

Printing From Your Computer 10

Printing From a Windows Computer 10

Printing From a Macintosh Computer 13

Printing Photos Using Film Factory 18

Opening Your Photos in Film Factory 18

Printing Your Photos in Film Factory 20

Copying Photos to Your Computer 22

Compatible Memory Cards 23

Photo Image File Requirements 23

Inserting Your Memory Card and Copying Photos 24

Configuring PhotoStarter 27

Configuring CardMonitor 28

Preparing to Remove a Memory Card 28

Saving Your Photos to an External CD-R/RW, Zip, or Flash Memory Drive 29

Storing and Displaying Your Printed Photos 31

Storing Your Prints 31

Displaying Your Prints 31

Storing Unused Paper 32

Printing Without a Computer 34

Compatible Memory Cards 34

Photo Image File Requirements 35

Inserting Your Memory Card 36

Printing a Proof Sheet from the PictureMate Print Wizard 37

1

Printing All Your Photos From the PictureMate Print Wizard 38

Printing Some of Your Photos From the PictureMate Print Wizard 39

Viewing the PictureMate Main Menu 40

Selecting the Photos You Want to Print 41

Setting the Number of Copies in the Main Menu 46

Choosing a Layout 47

Confirming and Printing 47

Doing More With Your Prints 48

Adjusting Printer Settings 54

Printing From a PictBridge-enabled Digital Camera 57

Printing From an External CD, Zip Disk, or Flash Memory Drive 58

Printing Wirelessly From a Bluetooth Device 60

Printing With Bluetooth 61

Choosing Bluetooth Settings 62

Replacing the Photo Cartridge 65

Checking Your Cartridge Status (Ink Level) 65

Buying a PictureMate Print Pack 70

2

Removing the Used Photo Cartridge 71

Inserting the New Photo Cartridge 73

Taking PictureMate With You 76

Cleaning PictureMate 77

Improving Print Quality 78

Cleaning the Print Head Directly from PictureMate 78

Aligning the Print Head Directly From PictureMate 80

Checking the Print Quality Using the Computer 81

Cleaning the Print Head Using the Computer 82

Aligning the Print Head Using the Computer 84

Solving Problems 87

Control Panel Messages 87

Running a Printer Check 89

Software Installation Problems 90

Printing Problems 91

Memory Card Problems 92

Print Quality Problems 93

Problems With Paper Feeding 94

Miscellaneous Printout Problems 95

Where To Get Help 97

Uninstalling PictureMate Software 98

Uninstalling From a Windows Computer 98

Uninstalling From a Macintosh Using OS X 99

Uninstalling From a Macintosh Using OS 9 99

Setting Up Network Printing 100

Windows XP and 2000 101

Windows Me and 98 103

Macintosh OS X 10.2.x - 10.3.x 105

Macintosh OS 9 106

System Requirements 109

Windows System Requirements 109

Macintosh System Requirements 109

Important Safety Instructions 111

PictureMate Safety Instructions 111

Photo Cartridge Safety Instructions 112

PictureMate Screen (LCD) Safety Instructions 113

Specifications 115

Printing 115

Paper 115

Photo Cartridge 116

Mechanical 117

Electrical 118

Environmental 119

3

AC Adapter 119

Built-in Card Slots 120

External Storage Devices 120

Standards and Approvals 121

Notices 123

How many photos will I get from a PictureMate Print Pack? 123

PictureMate Print Pack Satisfaction Guarantee: 124

Copyright Notice 124

A Note Concerning Responsible Use of Copyrighted Materials 125

Trademarks 125

4

5

PictureMate User’s Guide

This User’s Guide tells you how to print from PictureMate,

TM

print from a computer,
troubleshoot PictureMate, save your photos, and more. See these documents for
additional information:

■ To set up your PictureMate, see the Start Here sheet.

■ For a handy, portable reference to printing without a computer, see the Using

PictureMate Without a Computer book.

■ To install software for using PictureMate with your computer, see the Using

PictureMate With a Computer booklet packed with your PictureMate software

CD.

Please follow these guidelines when reading these instructions:

Warnings must be followed carefully to avoid bodily injury.

Cautions must be observed to avoid damage to your equipment.

Notes contain important information about PictureMate.

Tips contain additional hints for better printing.

6

Getting to Know Your PictureMate

LCD menu
screen

Turn PictureMate
on or off

Save your photos to an

external drive (CD-R, Zip

disk, or thumb drive)

Use these buttons
to move through
menu options

Paper support
(load photo paper here)

Output tray
(catches printed
photos)

Click to print

Memory card light
(flashes when reading
card; on when card is in
printer)

Memory card
door

USB port for computer

Go back or stop
printing

USB port for PictBridge
cameras, external drives, or
optional Bluetooth

TM

adapter

Handle

Power
cable

Cartridge door

7

Loading Paper

1. Open the output tray.

Open and pull up
paper support

Load
glossy side
up

Move
handle all
the way
down

Open output tray

Note: Keep the PictureMate handle to the back, under the paper feeder and all
the way down, to allow paper to feed through.

8

2. Open the paper support.

3. Pull up the top of the paper support.

4. Place your PictureMate Photo Paper against the right edge, with the glossy side

up.

Caution: Don’t load plain paper, this may cause damage to PictureMate.

Note: Load a maximum of 20 sheets at one time. If you are printing more than 20

photos, PictureMate will prompt you when it is time to load more paper. Make
sure paper is glossy side up to prevent smearing. For best results, don’t touch the
glossy surface of the paper.

5. Slide the edge guide snug against the paper, but not so tight that the paper is bent.

Note: Always keep unused paper in the original package and store it flat to
prevent curling.

Supported Paper Types

PictureMate supports the following paper type:

PictureMate Photo Paper: 100 sheets are included in the PictureMate Print Pack
(part# T5570) along with a PictureMate Photo Cartridge.

Note: If you are out of PictureMate Photo Paper, but do not see the replace
cartridge message, you can still print. In this case, PictureMate Photo Paper from
a new Print Pack or Epson Premium Glossy Photo Paper, Borderless 4 × 6 inches
(part# S041727 - 100 sheets) may be used. See How many photos will I get from
a PictureMate Print Pack?.

9

Printing From Your Computer

When you print from your computer, you can edit, enhance, and organize your
photos, using your photo software, such as Adobe

Before you start, make sure your PictureMate software is installed as described in the
Using PictureMate With a Computer booklet.

Follow the instructions for your computer:

■ Printing From a Windows Computer

■ Printing From a Macintosh Computer

Tip: If your digital camera supports PRINT Image MatchingTM (P.I.M. or P.I.M. II)
or Exif Print, you can use these technologies to ensure the most accurate
reproduction of your photographs. See Printing Photos Using Film Factory

Printing From a Windows Computer

®

Photoshop.®

.

You can print your photos from imaging applications in Windows.

®

1. Open your photo in your program.

2. From the File menu, click Print. You see a Print window like this one:

Select EPSON PictureMate here

Click here to open
your PictureMate
software

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3. Make sure EPSON PictureMate is selected.

4. Click the Preferences or Properties button. (If you see a Setup, Printer, or

Options button, click it. Then click Preferences or Properties on the next

screen.)

You see the Printing Preferences or Properties window:

5. You can do the following:

■ Select Borderless to print a photo without any borders or choose Borders to

print with a white border all around.

■ If your photo is longer than it is wide, select Portrait orientation; if it is wider

than it is long, select Landscape.

■ If you want to adjust your photo colors, you can change the Color Option.

Select Auto Correction to automatically adjust colors, Sepia to change the
colors to brown for an old-fashioned look,
photo to a black and white one, or

No Correction to leave the photo to print

Black & White to change a color

with no adjustment.

■ If your photo was taken with a digital camera, select Digital Camera

Correction

to minimize common digital flaws.

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■ To bring out the fine details of a particularly intricate photo, select Enhance

Fine Details

Tip: For more information about printer settings, click the ? or Help button.

(printing may be slower).

6. Click OK.

7. At the Print window, click OK or Print to start printing.

During printing, this window appears and shows the progress of your print job. You
can use the buttons to cancel, pause, or resume printing. You can also see how much
ink you have left.

Click to cancel printing

Click to pause or
resume printing

12

See Storing and Displaying Your Printed Photos

for steps on properly storing your

printed photos.

Selecting Default Settings

Your printer settings only apply to the program you’re currently using. If you want,
you can change the Windows default printer settings for all your programs.

1. Right-click the printer icon in the lower right corner of your screen (taskbar).

2. Select Printer Settings. You see the Printing Preference or Properties window.

3. Select the default settings you want to be the default for all your applications, then

OK.

click

You can still change the printer settings in your individual programs whenever you
print.

Printing From a Macintosh Computer

Follow the steps below for the operating system you are printing from:

■ Macintosh OS X

■ Macintosh OS 9

Macintosh OS X

If you’re printing from an OS X compatible application, follow the steps below to
print a photo. (If you’re using an application that’s compatible only with Macintosh®
Classic mode, follow the steps in Macintosh OS 9 instead.)

1. From the File menu, select Page Setup. You see this menu:

Select PictureMate

Select 4 × 6 in (Borderless)
or 4 × 6 in (Borders)

Select the Orientation
setting

2. Open the Paper Size menu and place your cursor on a 4 × 6 in option. You see
these extended options:

4 × 6 in (Borderless) to print without any borders.

Select

Select 4 × 6 in (Borders) to print with a white border all around.

3. Select the direction you want your photo to print as the Orientation setting.
Select for vertical orientation, for horizontal facing right, or for
horizontal facing left.

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4. When you’re finished with the Page Setup settings, click OK.

5. Select Print from the File menu. You see a screen like this:

Select PictureMate

Click here and select
Print Settings

6. Select

options

Print Settings from the pop-up menu. (In iPhoto,

to see the pop-up menu.) You see your printing options:

™

click Advanced

7. Select your print settings as follows:

■ To bring out the fine details in your photo, select Enhance Fine Details

(printing may be slower).

■ To print your photo in color, select Color; to print it in black and white,

select

Black & White.

14

Tip: For more information about printer settings, click Help.

8. You can also choose these options in the pop-up menu:

■ Copies & Pages, to select the number of copies or a page range

■ Layout, to select page layout options

■ Output Options, to save your print job as a PDF file

■ Summary, to view a list of all your selections

9. Click Print.

10. To monitor the progress of your print job, click the PictureMate or Print

Center

icon when it appears in the dock. If you clicked the Print Center icon,

double-click PictureMate. You see a screen like this:

11. From this window, you can do one of the following:

■ To cancel printing, click the print job, then click Delete

■ To pause printing, click the print job, then click Hold

■ To resume printing, click a print job marked “Hold” and click Resume

■ If multiple print jobs are listed and you want one to print before the other(s),

select the job and click the Status arrow to move it up.

12. When you’re finished, choose File > Quit in the PictureMate or Print Center
window.

See Storing and Displaying Your Printed Photos

for steps on properly storing your

printed photos.

15

Macintosh OS 9

1. From the File menu, select Page Setup. You see the following:

Make sure you see
PictureMate

Select the
orientation of
your photo

2. Make sure PictureMate is selected. If not, you need to select it in the Chooser.

3. Select these print settings:

■ Select Borderless to print a photo without any borders or choose Borders to

print with a white border all around.

■ If your photo is longer than it is wide, select Portrait orientation; if it is wider

than it is long, select Landscape.

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4. Click OK.

5. From the File menu, select Print. You see a window like the following:

6. Select the following print settings:

■ If you want to adjust your photo colors, you can change the Color Option.

Select

Auto Correction to automatically adjust colors, or Sepia to change

the colors to brown for an old-fashioned look, or Black & White to change a
color photo to a black and white one.

■ To bring out the fine details in your photo, select Enhance Fine Details

(printing may be slower).

■ If your photo was taken with a digital camera, select Digital Camera

Correction

Tip: For more information about printer settings, click the ? button.

to minimize common digital flaws.

7. You can also do the following:

■ Click to change the Print button to Preview. You can then click it to

preview your printout.

■ Click to check your ink levels.

8. Click Print to start printing.

9. If you turned on background printing, you can open the EPSON MonitorIV
window by selecting it in the Application menu in the upper-right corner of your
screen.

10. Monitor the progress of your print job or do one of the following:

■ To cancel printing, click the print job, then click the icon.

■ To pause printing, click the print job, then click the icon.

■ To resume printing, click a print job marked “Hold” and click the icon.

17

■ To check your ink levels, click .

Note: If you’re not using background printing and you need to cancel printing,
hold down the J key and press the . (period) key.

See Storing and Displaying Your Printed Photos for steps on properly storing your
printed photos.

Printing Photos Using Film Factory

You can use Film FactoryTM to organize, retouch, and print your photos. Follow the
steps in these sections:

■ Opening Your Photos in Film Factory

■ Printing Your Photos in Film Factory

Make sure you installed Film Factory as described in the Using PictureMate With a
Computer booklet.

Opening Your Photos in Film Factory

18

1. Start Film Factory. You see the main Film Factory screen:

Select the folder
containing your
photos

Note: If you need help with Film Factory, select it from the Help menu or check
the on-screen Getting Started Guide that was installed with Film Factory.

2. Select the folder on your computer that contains your photos. Thumbnails of
your photos appear on the screen.

Note: Film Factory can open these file types: JPEG, PICT, BMP, TIF, FPX (read
only), PNG, GIF (read only), MacPaint, Photoshop, QuickTime,

PRINT Image
Matching photos
are marked here

Note: If your digital camera supports P.I.M. (PRINT Image Matching), special
print information for accurate image reproduction and color correction is included
with your photo. Film Factory uses this information automatically when printing
your photos.

®

SGI and Targa.

You can also import a photo into Film Factory from a disk, card, or scanner. See
the on-screen Getting Started Guide that was installed with Film Factory for
instructions.

3. To select a photo for printing, click its thumbnail on the screen. The thumbnail is
highlighted.

19

4. Click Standard Prints on the left side of the screen. You see three buttons:

Note: You can also select other print options on the left side of the screen. But
don’t choose Greeting Cards, Stickers or Calendars; PictureMate doesn’t support
these options because they work only with larger paper sizes. If you have another
printer that supports larger paper sizes, you can use it with these print options.

Printing Your Photos in Film Factory

1. When you’re ready to print, click the Print Assignment button. You see this
screen:

20

Click to print
the date with
your photo

Select your
printer settings
here

2. To print the current date with your photo, click the Print Date box.

3. Windows and Macintosh 9.x: Select these options in the Printer Settings box at
the bottom of the screen, in this order:

1 Make sure PictureMate
is selected

2 Select Sheet Feeder or
Sheet Feeder (No Margins) for borderless printing

3 Select
4 × 6 in

4 Select the
Media Type

Macintosh OS X: Select these options in the Printer Settings box at the bottom of
the screen, in this order:

1 Make sure PictureMate
is selected

3 Select
4 × 6 in

2 Select Borderless for normal photos or Borders if
you want to print an edge around your photos

21

4. Click the Print button on the left side of the screen. You see more options:

Select the
number of copies
you want to print

Leave these
boxes checked
for the best
printed output
using P.I.M.
and/or Exif Print
data, if available

5. If your photo doesn’t look right in the preview, click the

Back button to change

your settings. (Click the Detailed Preview button for a closer look.)

6. Select the number of copies you want to print.

Note: Leave the PRINT Image Matching and/or Exif Print box checked for the
best results when printing photos containing P.I.M. and/or Exif Print data.

7. Click the Print button at the top of the screen.

■ Windows: Your pictures are printed.

■ Macintosh: You see the Print window; click Print. Your pictures are printed.

Follow the steps in Storing and Displaying Your Printed Photos to properly store your
printed photos.

Copying Photos to Your Computer

If you’ve taken digital photos with your camera, you can insert the memory card into
a PictureMate memory card slot and copy the photos to your computer. You can
access the contents of the card just like any drive on your computer.

22

Follow the steps in these sections:

■ Compatible Memory Cards

■ Photo Image File Requirements

■ Inserting Your Memory Card and Copying Photos

■ Configuring PhotoStarter

■ Preparing to Remove a Memory Card

Compatible Memory Cards

You can insert any of these types of memory cards into PictureMate:

■ CompactFlash

■ Microdrive

■ SD (Secure Digital)

■ miniSD

■ MMC

■ xD Picture Card

■ Sony Memory Stick

■ Memory Stick Duo

■ Memory Stick PRO

■ Memory Stick PRO Duo

■ MagicGate

■ MagicGate Memory Stick Duo

■ SmartMedia

TM

TM

TM

TM

(requires miniSD adapter)

(MultiMediaCard™)

TM

®

TM

(requires Memory Stick Duo Adapter)

TM

TM

(requires Memory Stick Duo Adapter)

TM

Memory Stick

TM

TM

(requires Memory Stick Duo Adapter)

Photo Image File Requirements

Make sure the photo image files on your memory card meet these requirements:

■ JPEG files or uncompressed Tiff files only

■ Resolutions ranging from 120 × 120 to 4600 × 4600 pixels

23

Your PictureMate recognizes and prints the first 999 photos on your memory card.

Note: PictureMate supports P.I.M. (PRINT Image Matching) and Exif Print image
enhancement features. See your camera manual to see if these features are
included on your camera.

Inserting Your Memory Card and Copying Photos

1. Make sure PictureMate is on, then flip down the memory card door.

2. Insert the memory card into its slot, as shown.

24

CompactFlash or
Microdrive
(bottom)

Memory Stick
(middle)

SD (Secure Digital), or
MMC (MultiMediaCard)
(middle)

SmartMedia
(top)

xD Picture Card
(top)

3. Push the card in until it stops (it won’t go in all the way). When the card is in, the
card light comes on.

Card
light

4. Close the memory card door.

Note: Insert just one card at a time. PictureMate can’t read multiple cards at once
and you may not be able to tell which card PictureMate is taking the images from.

5. What happens with your photos when your computer detects them depends on
the type of system you have:

Caution: If you access the card from your computer and delete files from the
card, add files to the card, or format the card, the card may not work correctly
with your camera and PictureMate may not be able to read the files on the card.
Always format cards and delete pictures using your camera. Do not copy files to
the card from your computer.

■

In Windows XP, you see a screen like this:

Note: If you don’t see this screen, remove your memory card from
PictureMate and insert it again.

25

You can choose any of the options to copy, view, or print your photos.

To copy photos to your computer, select Copy pictures to a folder on my

computer

and click OK. Follow the on-screen instructions to select a folder

for your photos and copy them. Then go to step 6.

■ In Windows 2000, Me, or 98, PhotoStarter opens and automatically copies

your photos to the

Photos folder on your desktop. If this is the first time

you’ve inserted a memory card, you see the message below instead. Follow the
instructions in Configuring PhotoStarter

Note: With Windows 2000, make sure you’ve installed Service Pack 4 or
later or the CardMonitor utility won’t launch when you insert a memory card.

■

On a Macintosh, a drive icon appears on your desktop (the drive name is

to respond to the message.

determined by your digital camera). You can open the drive and copy your
photos to your computer.

26

If you have iPhoto and you have it set to open when a digital camera is
connected, it opens when you insert a memory card. Click the Import button
to copy photos to your Macintosh. See iPhoto Help for more information.

If you don’t have iPhoto, you need to set up Image Capture to use Epson
CardMonitor as described in Configuring CardMonitor

.

6. When you’re done copying photos, carefully prepare your computer before
removing your memory card, as described in Preparing to Remove a Memory
Card.

Configuring PhotoStarter

Follow these steps to set up PhotoStarter to copy photos to your computer:

1. When you see this message, click Next.

The PhotoStarter setup assistant opens:

2. Click

Next again. The setup assistant asks you a series of questions about how you

want PhotoStarter to work.

The default settings cause the following to occur whenever you insert a memory
card:

■ PhotoStarter copies your pictures to the Photos folder on your desktop.

■ The pictures are stored in folders by date.

■ Film Factory opens automatically.

Tip: Film Factory lets you view, modify, and print photos quickly and easily. For
instructions on using it, see Printing Photos Using Film Factory

.

3. Change any of the settings you want, then click Next. When you see the
Confirmation window, click End.

27

You can go back and change settings at any time by opening PhotoStarter:

■ In Windows, click Start, point to Programs (or All Programs), Film Factory,

and click

Change Settings.

■ On a Macintosh, open the EPSON PhotoStarter folder, then double-click

EPSON PhotoStarter. Open the Tools menu and choose Change Settings.

EPSON PhotoStarter3.0. Open the Settings menu and choose

Configuring CardMonitor

Follow these steps to configure Epson CardMonitor in the Macintosh OS X Image
Capture utility:

1. Open the Applications folder and double-click Image Capture.

2. Open the Image Capture menu and select Preferences.

3. From the Camera Preferences list, select Other. A new Applications folder opens.

4. Open the Epson CardMonitor folder, select Epson CardMonitor, and click the

Open button.

5. Close the Image Capture utility. CardMonitor will now open automatically when
you insert a memory card. Follow the on-screen instructions.

28

Preparing to Remove a Memory Card

Once you’re finished copying photos from your memory card, follow the steps below
to remove it. Be sure to remove any cards before unplugging the USB cable from
PictureMate.

Caution: Do not eject a card while the card light is flashing, or without performing
the steps described below, or you may lose data on the card. Be sure your
memory card has been removed before unplugging the USB cable.

1. Depending on your operating system, you may need to do one of the following:

■ If you’re using Windows XP or 2000, click the Unplug or Eject

Hardware

In Windows XP, click Safely Remove USB Mass Storage Device.

In Windows 2000, click

icon on the taskbar.

Stop USB Mass Storage Device.

■ For Windows 98 or Me, make sure the card light on PictureMate is not

flashing.

■ On a Macintosh, drag the memory card icon from your desktop to the trash.

2. To remove a card, pull it straight out of the PictureMate slot.

Saving Your Photos to an External CD-R/RW, Zip, or Flash Memory Drive

You can use your PictureMate to save photo files from your memory card onto a
CD-R/RW (CD-R media only), Iomega® Zip® disk, or flash memory (thumb) drive.

Note: To save your photos on your computer, see Storing and Displaying Your
Printed Photos.

This gives you an extra backup copy so you can delete the photo files from your
camera’s memory card and take more photos. With your backup, you can print your
photos later, share them with a friend, or copy them onto a computer.

Tip: It’s a good idea to have multiple backups of your photos, in case your
computer’s hard drive crashes or your photo files are deleted from your camera’s
memory card.

Note: Epson cannot guarantee the compatibility of any drives. If you’re not sure
about your drive, try connecting it.

1. Make sure the memory card is inserted in your printer. (See Inserting Your
Memory Card and Copying Photos.)

2. If you are using a CD-R/RW drive or Zip drive, plug it into an electrical outlet.

3. Connect the drive to PictureMate:

29