Epson PictureMate User Manual

Contents

PictureMate User’s Guide 6
Getting to Know Your PictureMate 7
Loading Paper 8
Supported Paper Types 9
Printing From a Windows Computer 10
Printing From a Macintosh Computer 13
Printing Photos Using Film Factory 18
Opening Your Photos in Film Factory 18
Printing Your Photos in Film Factory 20
Copying Photos to Your Computer 22
Compatible Memory Cards 23
Photo Image File Requirements 23
Inserting Your Memory Card and Copying Photos 24
Configuring PhotoStarter 27
Configuring CardMonitor 28
Preparing to Remove a Memory Card 28
Saving Your Photos to an External CD-R/RW, Zip, or Flash Memory Drive 29
Storing and Displaying Your Printed Photos 31
Storing Your Prints 31
Displaying Your Prints 31
Storing Unused Paper 32
Printing Without a Computer 34
Compatible Memory Cards 34
Photo Image File Requirements 35
Inserting Your Memory Card 36
Printing a Proof Sheet from the PictureMate Print Wizard 37
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Printing All Your Photos From the PictureMate Print Wizard 38
Printing Some of Your Photos From the PictureMate Print Wizard 39
Viewing the PictureMate Main Menu 40
Selecting the Photos You Want to Print 41
Setting the Number of Copies in the Main Menu 46
Choosing a Layout 47
Confirming and Printing 47
Doing More With Your Prints 48
Adjusting Printer Settings 54
Printing From a PictBridge-enabled Digital Camera 57
Printing From an External CD, Zip Disk, or Flash Memory Drive 58
Printing Wirelessly From a Bluetooth Device 60
Printing With Bluetooth 61
Choosing Bluetooth Settings 62
Replacing the Photo Cartridge 65
Checking Your Cartridge Status (Ink Level) 65
Buying a PictureMate Print Pack 70
2
Removing the Used Photo Cartridge 71
Inserting the New Photo Cartridge 73
Taking PictureMate With You 76
Cleaning PictureMate 77
Improving Print Quality 78
Cleaning the Print Head Directly from PictureMate 78
Aligning the Print Head Directly From PictureMate 80
Checking the Print Quality Using the Computer 81
Cleaning the Print Head Using the Computer 82
Aligning the Print Head Using the Computer 84
Solving Problems 87
Control Panel Messages 87
Running a Printer Check 89
Software Installation Problems 90
Printing Problems 91
Memory Card Problems 92
Print Quality Problems 93
Problems With Paper Feeding 94
Miscellaneous Printout Problems 95
Where To Get Help 97
Uninstalling PictureMate Software 98
Uninstalling From a Windows Computer 98
Uninstalling From a Macintosh Using OS X 99
Uninstalling From a Macintosh Using OS 9 99
Setting Up Network Printing 100
Windows XP and 2000 101
Windows Me and 98 103
Macintosh OS X 10.2.x - 10.3.x 105
Macintosh OS 9 106
System Requirements 109
Windows System Requirements 109
Macintosh System Requirements 109
Important Safety Instructions 111
PictureMate Safety Instructions 111
Photo Cartridge Safety Instructions 112
PictureMate Screen (LCD) Safety Instructions 113
Specifications 115
Printing 115
Paper 115
Photo Cartridge 116
Mechanical 117
Electrical 118
Environmental 119
3
AC Adapter 119
Built-in Card Slots 120
External Storage Devices 120
Standards and Approvals 121
Notices 123
How many photos will I get from a PictureMate Print Pack? 123
PictureMate Print Pack Satisfaction Guarantee: 124
Copyright Notice 124
A Note Concerning Responsible Use of Copyrighted Materials 125
Trademarks 125
4
5

PictureMate User’s Guide

This User’s Guide tells you how to print from PictureMate,
TM
print from a computer, troubleshoot PictureMate, save your photos, and more. See these documents for additional information:
To set up your PictureMate, see the Start Here sheet.
For a handy, portable reference to printing without a computer, see the Using
PictureMate Without a Computer book.
To install software for using PictureMate with your computer, see the Using
PictureMate With a Computer booklet packed with your PictureMate software
CD.
Please follow these guidelines when reading these instructions:
Warnings must be followed carefully to avoid bodily injury.
Cautions must be observed to avoid damage to your equipment.
Notes contain important information about PictureMate.
Tips contain additional hints for better printing.
6

Getting to Know Your PictureMate

LCD menu screen
Turn PictureMate on or off
Save your photos to an
external drive (CD-R, Zip
disk, or thumb drive)
Use these buttons to move through menu options
Paper support (load photo paper here)
Output tray (catches printed photos)
Click to print
Memory card light (flashes when reading card; on when card is in printer)
Memory card door
USB port for computer
Go back or stop printing
USB port for PictBridge cameras, external drives, or optional Bluetooth
TM
adapter
Handle
Power cable
Cartridge door
7

Loading Paper

1. Open the output tray.
Open and pull up paper support
Load glossy side up
Move handle all the way down
Open output tray
Note: Keep the PictureMate handle to the back, under the paper feeder and all the way down, to allow paper to feed through.
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2. Open the paper support.
3. Pull up the top of the paper support.
4. Place your PictureMate Photo Paper against the right edge, with the glossy side
up.
Caution: Don’t load plain paper, this may cause damage to PictureMate.
Note: Load a maximum of 20 sheets at one time. If you are printing more than 20
photos, PictureMate will prompt you when it is time to load more paper. Make sure paper is glossy side up to prevent smearing. For best results, don’t touch the glossy surface of the paper.
5. Slide the edge guide snug against the paper, but not so tight that the paper is bent.
Note: Always keep unused paper in the original package and store it flat to prevent curling.

Supported Paper Types

PictureMate supports the following paper type:
PictureMate Photo Paper: 100 sheets are included in the PictureMate Print Pack (part# T5570) along with a PictureMate Photo Cartridge.
Note: If you are out of PictureMate Photo Paper, but do not see the replace cartridge message, you can still print. In this case, PictureMate Photo Paper from a new Print Pack or Epson Premium Glossy Photo Paper, Borderless 4 × 6 inches (part# S041727 - 100 sheets) may be used. See How many photos will I get from a PictureMate Print Pack?.
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Printing From Your Computer

When you print from your computer, you can edit, enhance, and organize your photos, using your photo software, such as Adobe
Before you start, make sure your PictureMate software is installed as described in the Using PictureMate With a Computer booklet.
Follow the instructions for your computer:
Printing From a Windows Computer
Printing From a Macintosh Computer
Tip: If your digital camera supports PRINT Image MatchingTM (P.I.M. or P.I.M. II) or Exif Print, you can use these technologies to ensure the most accurate reproduction of your photographs. See Printing Photos Using Film Factory

Printing From a Windows Computer

®
Photoshop.®
.
You can print your photos from imaging applications in Windows.
®
1. Open your photo in your program.
2. From the File menu, click Print. You see a Print window like this one:
Select EPSON PictureMate here
Click here to open your PictureMate software
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3. Make sure EPSON PictureMate is selected.
4. Click the Preferences or Properties button. (If you see a Setup, Printer, or
Options button, click it. Then click Preferences or Properties on the next
screen.)
You see the Printing Preferences or Properties window:
5. You can do the following:
Select Borderless to print a photo without any borders or choose Borders to
print with a white border all around.
If your photo is longer than it is wide, select Portrait orientation; if it is wider
than it is long, select Landscape.
If you want to adjust your photo colors, you can change the Color Option.
Select Auto Correction to automatically adjust colors, Sepia to change the colors to brown for an old-fashioned look, photo to a black and white one, or
No Correction to leave the photo to print
Black & White to change a color
with no adjustment.
If your photo was taken with a digital camera, select Digital Camera
Correction
to minimize common digital flaws.
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To bring out the fine details of a particularly intricate photo, select Enhance
Fine Details
Tip: For more information about printer settings, click the ? or Help button.
(printing may be slower).
6. Click OK.
7. At the Print window, click OK or Print to start printing.
During printing, this window appears and shows the progress of your print job. You can use the buttons to cancel, pause, or resume printing. You can also see how much ink you have left.
Click to cancel printing
Click to pause or resume printing
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See Storing and Displaying Your Printed Photos
for steps on properly storing your
printed photos.
Selecting Default Settings
Your printer settings only apply to the program you’re currently using. If you want, you can change the Windows default printer settings for all your programs.
1. Right-click the printer icon in the lower right corner of your screen (taskbar).
2. Select Printer Settings. You see the Printing Preference or Properties window.
3. Select the default settings you want to be the default for all your applications, then
OK.
click
You can still change the printer settings in your individual programs whenever you print.

Printing From a Macintosh Computer

Follow the steps below for the operating system you are printing from:
Macintosh OS X
Macintosh OS 9
Macintosh OS X
If you’re printing from an OS X compatible application, follow the steps below to print a photo. (If you’re using an application that’s compatible only with Macintosh® Classic mode, follow the steps in Macintosh OS 9 instead.)
1. From the File menu, select Page Setup. You see this menu:
Select PictureMate
Select 4 × 6 in (Borderless) or 4 × 6 in (Borders)
Select the Orientation setting
2. Open the Paper Size menu and place your cursor on a 4 × 6 in option. You see these extended options:
4 × 6 in (Borderless) to print without any borders.
Select
Select 4 × 6 in (Borders) to print with a white border all around.
3. Select the direction you want your photo to print as the Orientation setting. Select for vertical orientation, for horizontal facing right, or for horizontal facing left.
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4. When you’re finished with the Page Setup settings, click OK.
5. Select Print from the File menu. You see a screen like this:
Select PictureMate
Click here and select Print Settings
6. Select
options
Print Settings from the pop-up menu. (In iPhoto,
to see the pop-up menu.) You see your printing options:
click Advanced
7. Select your print settings as follows:
To bring out the fine details in your photo, select Enhance Fine Details
(printing may be slower).
To print your photo in color, select Color; to print it in black and white,
select
Black & White.
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Tip: For more information about printer settings, click Help.
8. You can also choose these options in the pop-up menu:
Copies & Pages, to select the number of copies or a page range
Layout, to select page layout options
Output Options, to save your print job as a PDF file
Summary, to view a list of all your selections
9. Click Print.
10. To monitor the progress of your print job, click the PictureMate or Print
Center
icon when it appears in the dock. If you clicked the Print Center icon,
double-click PictureMate. You see a screen like this:
11. From this window, you can do one of the following:
To cancel printing, click the print job, then click Delete
To pause printing, click the print job, then click Hold
To resume printing, click a print job marked “Hold” and click Resume
If multiple print jobs are listed and you want one to print before the other(s),
select the job and click the Status arrow to move it up.
12. When you’re finished, choose File > Quit in the PictureMate or Print Center window.
See Storing and Displaying Your Printed Photos
for steps on properly storing your
printed photos.
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Macintosh OS 9
1. From the File menu, select Page Setup. You see the following:
Make sure you see PictureMate
Select the orientation of your photo
2. Make sure PictureMate is selected. If not, you need to select it in the Chooser.
3. Select these print settings:
Select Borderless to print a photo without any borders or choose Borders to
print with a white border all around.
If your photo is longer than it is wide, select Portrait orientation; if it is wider
than it is long, select Landscape.
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4. Click OK.
5. From the File menu, select Print. You see a window like the following:
6. Select the following print settings:
If you want to adjust your photo colors, you can change the Color Option.
Select
Auto Correction to automatically adjust colors, or Sepia to change
the colors to brown for an old-fashioned look, or Black & White to change a color photo to a black and white one.
To bring out the fine details in your photo, select Enhance Fine Details
(printing may be slower).
If your photo was taken with a digital camera, select Digital Camera
Correction
Tip: For more information about printer settings, click the ? button.
to minimize common digital flaws.
7. You can also do the following:
Click to change the Print button to Preview. You can then click it to
preview your printout.
Click to check your ink levels.
8. Click Print to start printing.
9. If you turned on background printing, you can open the EPSON MonitorIV window by selecting it in the Application menu in the upper-right corner of your screen.
10. Monitor the progress of your print job or do one of the following:
To cancel printing, click the print job, then click the icon.
To pause printing, click the print job, then click the icon.
To resume printing, click a print job marked “Hold” and click the icon.
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To check your ink levels, click .
Note: If you’re not using background printing and you need to cancel printing, hold down the J key and press the . (period) key.
See Storing and Displaying Your Printed Photos for steps on properly storing your printed photos.

Printing Photos Using Film Factory

You can use Film FactoryTM to organize, retouch, and print your photos. Follow the steps in these sections:
Opening Your Photos in Film Factory
Printing Your Photos in Film Factory
Make sure you installed Film Factory as described in the Using PictureMate With a Computer booklet.

Opening Your Photos in Film Factory

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1. Start Film Factory. You see the main Film Factory screen:
Select the folder containing your photos
Note: If you need help with Film Factory, select it from the Help menu or check the on-screen Getting Started Guide that was installed with Film Factory.
2. Select the folder on your computer that contains your photos. Thumbnails of your photos appear on the screen.
Note: Film Factory can open these file types: JPEG, PICT, BMP, TIF, FPX (read only), PNG, GIF (read only), MacPaint, Photoshop, QuickTime,
PRINT Image Matching photos are marked here
Note: If your digital camera supports P.I.M. (PRINT Image Matching), special print information for accurate image reproduction and color correction is included with your photo. Film Factory uses this information automatically when printing your photos.
®
SGI and Targa.
You can also import a photo into Film Factory from a disk, card, or scanner. See the on-screen Getting Started Guide that was installed with Film Factory for instructions.
3. To select a photo for printing, click its thumbnail on the screen. The thumbnail is highlighted.
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4. Click Standard Prints on the left side of the screen. You see three buttons:
Note: You can also select other print options on the left side of the screen. But don’t choose Greeting Cards, Stickers or Calendars; PictureMate doesn’t support these options because they work only with larger paper sizes. If you have another printer that supports larger paper sizes, you can use it with these print options.

Printing Your Photos in Film Factory

1. When you’re ready to print, click the Print Assignment button. You see this screen:
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Click to print the date with your photo
Select your printer settings here
2. To print the current date with your photo, click the Print Date box.
3. Windows and Macintosh 9.x: Select these options in the Printer Settings box at the bottom of the screen, in this order:
1 Make sure PictureMate is selected
2 Select Sheet Feeder or Sheet Feeder (No Margins) for borderless printing
3 Select 4 × 6 in
4 Select the Media Type
Macintosh OS X: Select these options in the Printer Settings box at the bottom of the screen, in this order:
1 Make sure PictureMate is selected
3 Select 4 × 6 in
2 Select Borderless for normal photos or Borders if you want to print an edge around your photos
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4. Click the Print button on the left side of the screen. You see more options:
Select the number of copies you want to print
Leave these boxes checked for the best printed output using P.I.M. and/or Exif Print data, if available
5. If your photo doesn’t look right in the preview, click the
Back button to change
your settings. (Click the Detailed Preview button for a closer look.)
6. Select the number of copies you want to print.
Note: Leave the PRINT Image Matching and/or Exif Print box checked for the best results when printing photos containing P.I.M. and/or Exif Print data.
7. Click the Print button at the top of the screen.
Windows: Your pictures are printed.
Macintosh: You see the Print window; click Print. Your pictures are printed.
Follow the steps in Storing and Displaying Your Printed Photos to properly store your printed photos.

Copying Photos to Your Computer

If you’ve taken digital photos with your camera, you can insert the memory card into a PictureMate memory card slot and copy the photos to your computer. You can access the contents of the card just like any drive on your computer.
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Follow the steps in these sections:
Compatible Memory Cards
Photo Image File Requirements
Inserting Your Memory Card and Copying Photos
Configuring PhotoStarter
Preparing to Remove a Memory Card

Compatible Memory Cards

You can insert any of these types of memory cards into PictureMate:
CompactFlash
Microdrive
SD (Secure Digital)
miniSD
MMC
xD Picture Card
Sony Memory Stick
Memory Stick Duo
Memory Stick PRO
Memory Stick PRO Duo
MagicGate
MagicGate Memory Stick Duo
SmartMedia
TM
TM
TM
TM
(requires miniSD adapter)
(MultiMediaCard™)
TM
®
TM
(requires Memory Stick Duo Adapter)
TM
TM
(requires Memory Stick Duo Adapter)
TM
Memory Stick
TM
TM
(requires Memory Stick Duo Adapter)

Photo Image File Requirements

Make sure the photo image files on your memory card meet these requirements:
JPEG files or uncompressed Tiff files only
Resolutions ranging from 120 × 120 to 4600 × 4600 pixels
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Your PictureMate recognizes and prints the first 999 photos on your memory card.
Note: PictureMate supports P.I.M. (PRINT Image Matching) and Exif Print image enhancement features. See your camera manual to see if these features are included on your camera.

Inserting Your Memory Card and Copying Photos

1. Make sure PictureMate is on, then flip down the memory card door.
2. Insert the memory card into its slot, as shown.
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CompactFlash or Microdrive (bottom)
Memory Stick (middle)
SD (Secure Digital), or MMC (MultiMediaCard) (middle)
SmartMedia (top)
xD Picture Card (top)
3. Push the card in until it stops (it won’t go in all the way). When the card is in, the card light comes on.
Card light
4. Close the memory card door.
Note: Insert just one card at a time. PictureMate can’t read multiple cards at once and you may not be able to tell which card PictureMate is taking the images from.
5. What happens with your photos when your computer detects them depends on the type of system you have:
Caution: If you access the card from your computer and delete files from the card, add files to the card, or format the card, the card may not work correctly with your camera and PictureMate may not be able to read the files on the card. Always format cards and delete pictures using your camera. Do not copy files to the card from your computer.
In Windows XP, you see a screen like this:
Note: If you don’t see this screen, remove your memory card from PictureMate and insert it again.
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You can choose any of the options to copy, view, or print your photos.
To copy photos to your computer, select Copy pictures to a folder on my
computer
and click OK. Follow the on-screen instructions to select a folder
for your photos and copy them. Then go to step 6.
In Windows 2000, Me, or 98, PhotoStarter opens and automatically copies
your photos to the
Photos folder on your desktop. If this is the first time
you’ve inserted a memory card, you see the message below instead. Follow the instructions in Configuring PhotoStarter
Note: With Windows 2000, make sure you’ve installed Service Pack 4 or later or the CardMonitor utility won’t launch when you insert a memory card.
On a Macintosh, a drive icon appears on your desktop (the drive name is
to respond to the message.
determined by your digital camera). You can open the drive and copy your photos to your computer.
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If you have iPhoto and you have it set to open when a digital camera is connected, it opens when you insert a memory card. Click the Import button to copy photos to your Macintosh. See iPhoto Help for more information.
If you don’t have iPhoto, you need to set up Image Capture to use Epson CardMonitor as described in Configuring CardMonitor
.
6. When you’re done copying photos, carefully prepare your computer before removing your memory card, as described in Preparing to Remove a Memory Card.

Configuring PhotoStarter

Follow these steps to set up PhotoStarter to copy photos to your computer:
1. When you see this message, click Next.
The PhotoStarter setup assistant opens:
2. Click
Next again. The setup assistant asks you a series of questions about how you
want PhotoStarter to work.
The default settings cause the following to occur whenever you insert a memory card:
PhotoStarter copies your pictures to the Photos folder on your desktop.
The pictures are stored in folders by date.
Film Factory opens automatically.
Tip: Film Factory lets you view, modify, and print photos quickly and easily. For instructions on using it, see Printing Photos Using Film Factory
.
3. Change any of the settings you want, then click Next. When you see the Confirmation window, click End.
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You can go back and change settings at any time by opening PhotoStarter:
In Windows, click Start, point to Programs (or All Programs), Film Factory,
and click
Change Settings.
On a Macintosh, open the EPSON PhotoStarter folder, then double-click
EPSON PhotoStarter. Open the Tools menu and choose Change Settings.
EPSON PhotoStarter3.0. Open the Settings menu and choose

Configuring CardMonitor

Follow these steps to configure Epson CardMonitor in the Macintosh OS X Image Capture utility:
1. Open the Applications folder and double-click Image Capture.
2. Open the Image Capture menu and select Preferences.
3. From the Camera Preferences list, select Other. A new Applications folder opens.
4. Open the Epson CardMonitor folder, select Epson CardMonitor, and click the
Open button.
5. Close the Image Capture utility. CardMonitor will now open automatically when you insert a memory card. Follow the on-screen instructions.
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Preparing to Remove a Memory Card

Once you’re finished copying photos from your memory card, follow the steps below to remove it. Be sure to remove any cards before unplugging the USB cable from PictureMate.
Caution: Do not eject a card while the card light is flashing, or without performing the steps described below, or you may lose data on the card. Be sure your memory card has been removed before unplugging the USB cable.
1. Depending on your operating system, you may need to do one of the following:
If you’re using Windows XP or 2000, click the Unplug or Eject
Hardware
In Windows XP, click Safely Remove USB Mass Storage Device.
In Windows 2000, click
icon on the taskbar.
Stop USB Mass Storage Device.
For Windows 98 or Me, make sure the card light on PictureMate is not
flashing.
On a Macintosh, drag the memory card icon from your desktop to the trash.
2. To remove a card, pull it straight out of the PictureMate slot.

Saving Your Photos to an External CD-R/RW, Zip, or Flash Memory Drive

You can use your PictureMate to save photo files from your memory card onto a CD-R/RW (CD-R media only), Iomega® Zip® disk, or flash memory (thumb) drive.
Note: To save your photos on your computer, see Storing and Displaying Your Printed Photos.
This gives you an extra backup copy so you can delete the photo files from your camera’s memory card and take more photos. With your backup, you can print your photos later, share them with a friend, or copy them onto a computer.
Tip: It’s a good idea to have multiple backups of your photos, in case your computer’s hard drive crashes or your photo files are deleted from your camera’s memory card.
Note: Epson cannot guarantee the compatibility of any drives. If you’re not sure about your drive, try connecting it.
1. Make sure the memory card is inserted in your printer. (See Inserting Your Memory Card and Copying Photos.)
2. If you are using a CD-R/RW drive or Zip drive, plug it into an electrical outlet.
3. Connect the drive to PictureMate:
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