Epson LQ-2170 Service Manual

EPSON TERMINAL PRINTER
LQ-2170
SERVICE MANUAL
EPSON
4005735
NOTICE
All right reserved. Reproduction of any part of this manual in any form wharsoever without SEIKO EPSON’s express
written permission is forbidden.
All efforts have been made to ensure the accuracy of the contents of this manual. However, should any errors be
detected, SEIKO EPSON would greatly appreciate being informed of them.
The above notwithstanding SEIKO EPSON can assume no responsibility for any errors in this manual or the
consequences thereof
CORPORATION Nagano, Japan
.
Copyright 1995 by SEIKO EPSON

PRECAUTIONS

Precautionary notations throughout the tect are categorized relative to 1) personal injury, and 2) damage to equipment:
DANGER Singnals a precaution which, if ignored, could ressult in serious or fatal personal
injury, Great caution should be exercised in performing procedures preceded by a DANGER headings.
WARNING Singnals a precaution which, if ignored, could result in damage to equipment.
The precautionary measures itemized below should always be observed when performing repair /maintenance procedures.
DANGER
1. ALWAYS DISCONNECT THE PRODUCT FROM BOTH THE POWER SOURCE AND THE HOST COMPUTER BEFORE PERFORMING ANY MAINTENANCE OR REPAIR PROCEDURE.
2. NO WORK SHOULD BE PERFORMED ON THE UNIT BY PERSONS UNFAMIAR WITH
BASIC SAFETY MEASURES AS DICTATED FOR ALL ELECTRONICS TECHNICIANS IN THEIR LINE OF WORK
3. WHEN PERFORMING TESTING AS DISCATED WITHIN THIS MANUL, DO NOT CONNECT THE UNIT TO A POWER SOURCE UNIT INSTRUCTED TO DO SO. WHEN THE POWER SUPPLY CABLE MUST BE CONNECTED, USE EXTREME CAUTION IN WORKING ON POWER SUPPLY AND OTHER ELECTRONIC COMPONENTS.
WARNING
1. REPAIRS ON EPSON PRODUCT SHOULD BE PERFORMED ONLY BY AN EPSON CERTIFIED REPAIR TECHNICIAN.
2. MAKE CERTAIN THAT THE SOURCE VOLTAGE IS THE SAME AS THE RATED VOLTAGE, LISTED ON THE SERIAL NUMBER/RATIG PLATE. IF THE EPSON PRODUCT HAS A PRIMARY-AC RATING DIFERENT FORM THE AVAILABLE POWER SOURCE, DO NOT CONNECTE IT TO THE POWER SOURCE.
3. ALWAYS VERIFY THAT THE EPSON PRODUCT HAS BEEN DISCONNECTED FROM THE POWER SOURCE BEFORE REMOVING OR REPLACING PRINTED CIRCUIT BOARDS AND/OR INDDIVIDUAL CHIPS.
4. IN ORDER TO PROTECT SENSITIVE m P CHIPS AND CIRCUITRY, USE STATIC DISCHARGE EQUIPMENT, SUCH AS ANTI-STATIC WRIST STRAPS, WHEN ACCESSING INTERNAL COMPONENTS.
5. REPLACE MALFUNCTIONING COMPONENTS ONLY WITH THOSE COMPONENTS RECOMMENTED BY THE MAANUFACTURE; INTRODUCTION OF SECOND-SOURCE ICs OR OTHER NONAPPROVED COMPONENTS MAY DAMAGE THE PRODUCT AND VOID ANY APPLICABLE EPSON WARRANTY.

PREFACE

This manual describes functions, theory of electrical and mechanical operations, maintenance, and repair of the FX-2170. The instructions and procedures included herein are intended for the experienced repair technician, and attention should be given to the precautions on the preceding page. The chapters are organized as follows:
Chapter 1 - Provides a general product overview, Lists specifications, and illustrates the main
components of the printer. Chapter 2 - Describes the theory of printer operation. Chapter 3 - Includes a step-by-step guide for product disassembly and assembly. Chapter 4 - Includes a step-by step guide for addjustement. Chapter 5 - Provides Epson-approved techniques for troubleshooting. Chapter 6 - Describes prevetive maintenance techniques.
The contents of this manual are subject to change without notice.

REVISION SHEET

Revision Issued Date Revision Page
Rev. A December 5, 1995 1st issued

TABLE OF CONTENTS

CHAPTER 1. GENERAL DESCRIPTION CHAPTER 2. OPERATION PRINCIPLES CHAPTER 3. DISASSEMBLY AND ASSEMBLY CHAPTER 4. ADJUSTMENTS CHAPTER 5. TROUBLESHOOTING CHAPTER 6. MAINTENANCE APPENDIX

CHAPTER 1 Product Description

Table of Contents
1.1 Specifications 1-1
1.1.1 Features. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-1
1.1.2 Accessories . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-3
1.2 Hardware Specifications 1-4
1.2.1 Printing Method . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-4
1.2.2 Printing Specifications. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-5
1.2.3 Paper Handling Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-6
1.2.4 Paper Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-8
1.2.5 Ribbon Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-16
1.2.6 Electrical Specifications. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-16
1.2.7 Environmental Conditions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-17
1.2.8 Reliability . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-17
1.2.9 Safety Approvals . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-17
1.2.10 CE Marking . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-18
1.2.11 Physical Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-18
1.2.12 Cut Sheet Feeder Specifications. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-18
1.3 Firmware Specifications 1-20
1.3.1 Control Codes and Fonts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-20
1.3.2 Interface Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-21
1.3.2.1 Parallel Interface (Forward Channel) . . . . . . . . . . . . . . . . . . . . . . 1-21
1.3.2.2 Parallel Interface (Reverse Channel) . . . . . . . . . . . . . . . . . . . . . 1-23
1.3.2.3 Interface Selection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-24
1.3.2.4 Preventing the Host from Data Time-out . . . . . . . . . . . . . . . . . . . 1-24
1.3.3 Paper Handling Firmware Specifications . . . . . . . . . . . . . . . . . . . . . . . . . 1-25
1.3.4 Paper Width Sensor Operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-28
1.4 Operating Instructions 1-29
1.4.1 Control Panel Operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-29
1.4.2 Status Codes Indicated by the LEDs and Beeper. . . . . . . . . . . . . . . . . . . 1-30
1.4.3 Micro Adjustment Function . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-31
1.4.4 Tear Off Function. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-31
1.4.5 Self-test Function. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-32
1.4.6 Hexadecimal Dump Function . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-32
1.4.7 Default Setting Function . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-33
1.4.8 EEPROM Clear Function . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-33
1.4.9 Bidirectional Adjustment Function. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-34
1.5 Initialization 1-34
1.5.1 Software Initialization. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-34
1.5.2 Operation Initialization. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-34
1.5.3 Power On Initialization. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-34
1.6 MAIN COMPONENTS 1-35
1.6.1 C165 MAIN Board Assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-36
1.6.2 C165 PSB/PSE Board Assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-36
1.6.3 C165 PNL Board Assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-37
1.6.4 Printer Mechanism . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-37
1.6.5 Housing Assembly. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-38
List of Figures
Figure 1-1. Exterior View of the LQ-2170 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-2
Figure 1-2. Pin Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-4
Figure 1-3. Printable Area for Cut Sheets . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-9
Figure 1-4. Printable Area for Envelopes and Card Stock . . . . . . . . . . . . . . . . 1-11
Figure 1-5. Printable Area for Continuous Paper . . . . . . . . . . . . . . . . . . . . . . . 1-13
Figure 1-6. Label Size . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-14
Figure 1-7. Printable Area for Roll Paper . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-15
Figure 1-8. Data Transmission Timing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-22
Figure 1-9. Control Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-29
Figure 1-10. Self-test Printout . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-32
Figure 1-11. Hexadecimal Dump Printout. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-32
Figure 1-12. Main Components. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-35
Figure 1-13. C165 MAIN Board Assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-36
Figure 1-14. C165 PSB/PSE Board Assembly . . . . . . . . . . . . . . . . . . . . . . . . . 1-36
Figure 1-15. C165 PNL Board Assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-37
Figure 1-16. Printer Mechanism . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-37
Figure 1-17. Housing Assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-38
List of Tables
Table 1-1. Items Included with the Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-3
Table 1-2. Consumables . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-3
Table 1-3. Optional Units . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-3
Table 1-4. Print Speed and Printable Columns . . . . . . . . . . . . . . . . . . . . . . . . . . 1-5
Table 1-5. Print Resolution. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-5
Table 1-6. Paper Path and Paper Types . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-6
Table 1-7. Paper Thickness Lever Positions . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-7
Table 1-8. Specifications for Cut Sheets (Single Sheet, not Multipart) . . . . . . . . 1-8
Table 1-9. Specifications for Cut Sheets (Multipart). . . . . . . . . . . . . . . . . . . . . . . 1-8
Table 1-10. Printable Area for Cut Sheets . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-9
Table 1-11. Specifications for Envelopes. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-10
Table 1-12. Specifications for Card Stock . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-10
Table 1-13. Printable Area for Envelopes and Card Stock . . . . . . . . . . . . . . . . 1-11
Table 1-14. Specifications for Continuous Paper (Single Sheet and Multipart ) 1-12
Table 1-15. Printable Area for Continuous Paper . . . . . . . . . . . . . . . . . . . . . . . 1-13
Table 1-16. Specifications for Continuous Paper with Labels . . . . . . . . . . . . . . 1-14
Table 1-17. Specifications for Roll Paper. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-15
Table 1-18. Printable Area for Roll Paper . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-15
Table 1-19. Ribbon Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-16
Table 1-20. Electrical Specifications for 120 V Version . . . . . . . . . . . . . . . . . . . 1-16
Table 1-21. Electrical Specifications for 220/240 V Version . . . . . . . . . . . . . . . 1-16
Table 1-22. Environmental Conditions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-17
Table 1-23. Reliability. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-17
Table 1-24. Safety Information for Printer Models . . . . . . . . . . . . . . . . . . . . . . . 1-17
Table 1-25. CE Marking . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-18
Table 1-26. Physical Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-18
Table 1-27. Hopper Capacity . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-18
Table 1-28. Stacker Capacity. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-19
Table 1-29. Environmental Conditions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-19
Table 1-30. Character Tables . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-20
Table 1-31. Pin Assignment of Forward Channel . . . . . . . . . . . . . . . . . . . . . . . 1-21
Table 1-32. Minimum and Maximum Timings for Data Transmission . . . . . . . . 1-22
Table 1-33. Pin Assignments for Reverse Channel. . . . . . . . . . . . . . . . . . . . . . 1-23
Table 1-34. Paper Handling Sequence 1. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-25
Table 1-35. Paper Handling Sequence 2. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-25
Table 1-36. Paper Handling Sequence 3. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-26
Table 1-37. Paper Handling Sequence 4. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-26
Table 1-38. Paper Handling Sequence 5. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-27
Table 1-39. Paper Handling Sequence 6. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-27
Table 1-40. Paper Width Sensor Operation. . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-28
Table 1-41. Operations in Normal Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-29
Table 1-42. Operations at Power On . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-30
Table 1-43. Operations for Default Setting Mode. . . . . . . . . . . . . . . . . . . . . . . . 1-30
Table 1-44. Indicators and Beeper. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-30
Table 1-45. EEPROM Initialization Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-33
LQ-2170 Service Manual Product Description

1.1 Specifications

These specifications provide statistical information for the the LQ-2170 serial impact dot matrix printer.
1.1.1. Features
The LQ-2170 is a 24pin serial impact dot-matrix printer suitable for the VAR (value added reseller) market. The major features of this printer are:
Print speed High speed draft 440 characters per second (cps)
Draft 330 cps LQ 110 cps at 10 characters per inch (cpi)
Feeding method Friction feed (front, rear)
Push tractor feed (front, rear) Push and pull tractor feed (front, rear) Pull tractor feed (front, rear, bottom)
Feeder Front push tractor, rear push tractor, CSF bin 1 / bin 2 (optional)
Pull tractor (optional) , roll paper holder (optional)
Paper/media Single sheets, continuous paper, multipart paper, envelopes, card stock
labels, roll paper
Fonts 9 LQ and 1 draft bitmap typefaces
8 barcode fonts
Character tables Standard version 11 tables
NLSP version 20 tables Input buffer 64KB Acoustic noise 53 dB (A), ISO 7779 pattern Reliability Total print volume 7.5 million lines, except printhead
MTBF 6000 power on hours (POH)
Printhead life 400 million strokes/wire
Ribbon life 8 million characters Interfaces Bidirectional parallel interface (IEEE-P1284 nibble mode supported)
Type B I /F Level 2 (option) Control codes ESC/P2 and IBM 2390/2391 plus emulation Copy capability 1 original + 4 copies Control panel functions Font, Pitch, Pause, Tear off, Bin, LF/FF, Load/Eject, Micro Adjust,
Default setting
Refer to Figure 1-1 on the next page for an exterior view of the FX-2170. Roll paper is not available on all models, and not available in the U.S.
Rev.A 1-1
Product Description LQ-2170 Service Manual
Figure 1-1 Exterior View of the LQ-2170
1-2 Rev.A
LQ-2170 Service Manual Product Description
1.1.2. Accessories
Items included in the printer carton
Table 1-1 Items Included with the Printer
Enclosed Items Quantity
User’s guide 1 Driver diskette 1 Ribbon cartridge 1 Power cord 1
Consumables
Table 1-2 Consumables
Consumable Item Part Number
Ribbon cartridge S015083 Ribbon pack S010031
Options
Table 1-3 Optional Units
Unit
High-capacity cut sheet feeder 1 (bin 1) C80673* Second bin cut sheet feeder 2 (bin 2) C80674* Pull tractor unit C80032* Roll paper holder #8310 Serial I/F card C82305* / C82306* 32KB intelligent serial I/F card C82307* / C82308* 32KB intelligent parallel I/F card C82310* / C82311* Local Talk I/F card C82312* 32KB IEEE-488 I/F card C82313* Coax I/F card C82314*
Description
Twinax I/F card C82315* Ethernet I/F card C82331*
* The number represented by an asterisk varies, depending on the country.
Rev.A 1-3
Product Description LQ-2170 Service Manual
1.2 Hardware Specifications
This section provides detailed hardware specifications for the LQ-2170.
1.2.1 Printing Method
Printing method Impact dot matrix Color Black Number of pins 24 pins Pin arrangement Pin diameter 0.21 mm (0.00083 inch)
12 × 2 staggered
2.822 mm (8/72")
#1
#3 #4
#5 #6
#7 #8
#9 #10
#11 #12
#13 #14
#15 #16
#17 #18
0.847 mm (1/30’’)
#2
0.353 mm (1/72’’)
Head Center
Figure 1-2. Pin Configuration
The figure above shows the configuration of pins on the paper.
Print direction Bidirectional, with logic seeking for text, and unidirectional for graphics.
(Bidirectional printing of graphics can be selected with a printer setting or software command.)
1-4 Rev.A
LQ-2170 Service Manual Product Description
1.2.2 Printing Specifications
Copy capability 1 original + 4 copies
Print speed and printable columns
Table 1-4 Print Speed and Printable Columns
Print Speed (cps)
Print Mode Character Pitch Printable Columns
Normal Multipart
High-speed draft 10 cpi 136 440 293
10 cpi 136 330 220
Draft
Draft condensed
NLQ
LQ Condensed
Resolution
12 cpi 163 396 264 15 cpi 204 495 330 17 cpi 233 283 189 20 cpi 272 330 220 10 cpi 136 110 73 12 cpi 163 132 88 15 cpi 204 165 110 17 cpi 233 189 126 20 cpi 272 220 147
Table 1-5 Print Resolution
Print Mode Horizontal Density Vertical Density Adjacent Dot Printed?
High-speed draft 90 dpi 180 dpi No
Draft 120 dpi 180 dpi No
Draft condensed 240 dpi 180 dpi No
NLQ 360 dpi 180 dpi No
8 pin bit image
24 pin bit image 60, 90, 120, or 180 dpi 180 dpi Yes
Raster graphics 180 or 360 dpi 180 or 360 dpi Yes
Acoustic noise 53 dB (A), ISO 7779 pattern
60, 80, 90, or 120 dpi 60 dpi Yes
120 or 240 dpi 60 dpi No
360 dpi 180 dpi No
Rev.A 1-5
Product Description LQ-2170 Service Manual
1.2.3 Paper Handling Specifications
Feeding method Friction feed (front, rear)
Push tractor feed (front, rear) Push and pull feed (front, rear, bottom)
Feeder Front push tractor, rear push tractor, CSF bin 1 /bin 2 (optional) Pull
tractor (optional) and roll paper holder (optional)
Paper path Manual insertion Front or rear in, top out
CSF Rear in, top out
Tractor Front, rear, or bottom in, top out Line spacing 1/6 inch or programmable in increments of 1/360 inch. Feed speed 1/6 inch feed 45 msec
Continuous feed 0.127 m /sec ( 5.0 inches/sec)
Release lever Set the release lever, using the following table.
Table 1-6 Paper Path and Paper Types
Paper Types
Lever
Position
Paper Entrance
Single Sheet Labels
Card Stock /
Envelopes
Multipart Roll Paper
Front insertion OK NO OK OK NO
Rear insertion OK NO OK OK NO
Friction
Front tractor
Rear tractor
Full release
This symbol after “OK” means you need to check the paper type before using it with this paper path.
CSF bin 1 OK NO OK OK NO CSF bin 2 OK NO NO NO NO
Roll paper holder NO NO NO NO OK
Push OK OK NO OK NO
Push-pull OK OK NO OK NO
Push OK OK NO OK NO
Push-pull OK OK NO OK NO
Pull (front bottom) OK OK NO OK NO
Pull (rear) OK OK NO OK NO
1-6 Rev.A
LQ-2170 Service Manual Product Description
Paper thickness lever Set the paper thickness lever to the appropriate position, as
indicated in the following table.
Table 1-7 Paper Thickness Lever Positions
Paper Thickness ( inches) Paper Thickness (mm)
Lever Position
Minimum Maximum Minimum Maximum
0 0.0024 0.0043 0.06 0.11 1 0.0047 0.0067 0.12 0.18 2 0.0075 0.0098 0.19 0.25 3 0.0102 0.0122 0.26 0.31 4 0.0126 0.0138 0.32 0.35 5 0.0142 0.0154 0.36 0.39 6 0.0157 0.0205 0.40 0.52
———————— Precautions for Handling Paper ————————
1. Friction feed
Set the release lever to the FRICTION position and install the paper eject assembly
Load paper from the front or top entrance. Do not use continuous paper. Do not perform any reverse paper feeds within the top 8.5 mm (0.33 inch) and bottom 22 mm
(0.87 inch) area.
Do not perform reverse feeds greater than 1/6 inch after the paper end has been detected.
Use the paper-tension unit.
Insert the multipart cut sheet forms only from the front.
2. Push tractor feed
Set the release lever to the REAR PUSH/FRONT PUSH position and install the paper eject
assembly.
Load paper from the rear or front entrance.
Release the friction feed mechanism.
Multipart paper must be carbonless. Use the paper-tension unit. Do not perform reverse feeds greater than 1/6 inch. Do not perform reverse feeds after the paper end has been detected, because accuracy of
paper feeding cannot be assured.
3. Pull tractor feed
Set the release lever to the PULL position.
Load paper from the front, rear, or bottom entrance. (The front or bottom entrance is recommended for thick paper or labels.)
Remove the paper eject assembly and attach the pull tractor unit.
Insert paper from either from the front or bottom.
Multipart paper must be carbonless. Do not perform reverse feeds.
Rev.A 1-7
Product Description LQ-2170 Service Manual
4. Push-pull tractor feed
Set the release lever to the REAR PUSH/FRONT PUSH position.
Load paper from the front or rear entrance. Remove the paper eject assembly and attach the pull tractor unit. Remove any slack in the paper between the platen and pull tractor. Precisely adjust the horizontal position of the pull tractor and push tractor. Multipart paper must be carbonless. Do not perform reverse feeds greater than 1/6 inch. Do not perform reverse feeds after the paper end has been detected.
1.2.4 Paper Specifications
This section describes the printable area and types of paper that can be used in this printer.
Cut Sheets
Paper/ media specifications The following table shows specifications for cut sheets.
Table 1-8 Specifications for Cut Sheets (Single Sheet, Not Multipart)
Front Entry Rear Entry
Minimum Maximum Minimum Maximum Width 101 mm (4.0") 420 mm (16.5") 101 mm (4.0") 420 mm (16.5") Length 147 mm (5.8") 420 mm (16.5") 101 mm (4.0") 420 mm (16.5") Thickness 0.065 mm(0.0025") 0.14 mm (0.0055") 0.065 mm(0.0025") 0.14 mm (0.0055")
2
Weight 52.3 g/m Quality Plain paper, recycled paper.
Not curled, folded, or crumpled.
(14 lb) 90 g/m2(24 lb) 52.3 g/m2(14 lb) 90 g/m2(24 lb)
Plain paper, recycled paper. Not curled, folded, or crumpled.
Table 1-9 Specifications for Cut Sheets (Multipart)
Front Entry Rear Entry
Minimum Maximum Minimum Maximum Width 101 mm (4.0") 420 mm (16.5") 101 mm (4.0") 420 mm (16.5") Length 147 mm (5.8") 420 mm (16.5") 101 mm(4.0") 420 mm (16.5") Copies 1 original + 4 copies 1 original + 4 copies Total
thickness Weight 40 g/m
0.12 mm (0.0047") 0.39 mm (0.015") 0.12 mm (0.0047") 0.39 mm (0.015")
2
(12 lb) 58 g/m2(15 lb) 40 g/m2(12 lb) 58 g/m2(15 lb)
Quality Plain paper, recycled paper.
Not curled, folded, or crumpled.
Binding A line of glue at the top or one side of the
form.
This weight is for one sheet of the multipart form.
1-8 Rev.A
Plain paper, recycled paper. Not curled, folded, or crumpled.
A line of glue at the top of the form.
BM
TM
PL
PW
RM
LM
Pri ntab le area
LQ-2170 Service Manual Product Description
Printable area Figure 1-3 shows the printable area for cut sheets. The table
below defines the abbreviations used in the figure.
Table 1-10 Printable Area for Cut Sheets
Abbreviations Single Sheet Multipart
PW (width) Refer to Table 1-8. Refer to Table 1-9. PL (length) Refer to Table 1-8. Refer to Table 1-9. LM (left margin) 3 mm (0.12") or more
(PW 364 mm (14.33")) 25 mm (0.98") or more (PW = 420 mm (16.5"))
RM (right margin) 3 mm or more
(PW 364 mm (14.33")) 25 mm (0.98") or more
(PW = 420 mm (16.5")) TM (top margin) 4.2 mm (0.17") or more 4.2 mm (0.17") or more BM (bottom margin) 4.2 mm (0.17") or more 4.2 mm (0.17") or more
3 mm (0.12") or more (PW 364 mm (14.33")) 25 mm (0.98") or more (PW = 420 mm (16.5"))
3 mm or more (PW 364 mm (14.33")) 25 mm (0.98") or more (PW = 420 mm (16.5"))
Figure 1-3 Printable Area for Cut Sheets
Rev.A 1-9
Product Description LQ-2170 Service Manual
Envelopes and Card Stock
Paper/media specifications The following tables gives specifications for envelopes and card stock.
Table 1-11 Specifications for Envelopes
Front Entry Rear Entry
Minimum Maximum Minimum Maximum
No. 6 envelopes
No. 10 envelopes
Total thickness —— —— 0.16 mm (0.0063") 0.52 mm (0.020")
Weight —— —— 45 g/m Quality
Printing on envelopes is available only at normal temperatures and humidity.Insert envelopes from the rear entrance only.Insert the longer side of the envelope horizontally.
Width —- 166 mm (6.5") Length —- 92 mm (3.6") Width —- 240 mm (9.5") Length —- 104 mm (4.1")
——
——
Differences in thickness in the printable area must be within 0.25 mm (0.0098").
2
(12 lb) 91 g/m2(24 lb)
Bond paper, plain paper, or airmail. No glue at the flap. Not curled, folded, or crumpled.
Table 1-12 Specifications for Card Stock
Front Entry Rear Entry
Minimum Maximum Minimum Maximum Width 105 mm (4.13") 148 mm (5.83") 105 mm (4.13") 148 mm (5.83") Length 148 mm (5.83") 148 mm (5.83") 105 mm (4.13") 148 mm (5.83") Thickness 0.22 mm (0.0087") 0.22 mm (0.0087")
2
Weight 192 g/m Quality Plain paper, recycled paper.
Not curled, folded, or crumpled.
Printing on card stock is available only at normal temperatures and humidity.When the longer side of an A6 card is to be inserted horizontally, insert it from the rear entrance.
(51 lb) 192 g/m2(51 lb)
Plain paper, recycled paper. Not curled, folded, or crumpled.
1-10 Rev.A
Printable area
RM
TM
BM
LM
PW
LM RM
TM
BM
PL
Print abl e ar e a
PW
PL
LQ-2170 Service Manual Product Description
Printable area The figure below shows the printable area for envelopes and card stock.
Each abbreviation is defined in the following table.
Table 1-13 Printable Area for Envelopes and Card Stock
Abbreviations Envelopes Card Stock
PW (width) Refer to Table 1-11. Refer to Table 1-12. PL (length) Refer to Table 1-11. Refer to Table 1-12. LM (left margin) 3 mm (0.12") or more 3 mm (0.12") or more RM (right margin) 3 mm (0.12") or more 3 mm (0.12") or more TM (top margin) 4.2 mm (0.17") or more 4.2 mm (0.17") or more BM (bottom margin) 4.2 mm (0.17") or more 4.2 mm (0.17") or more
Figure 1-4 Printable Area for Envelopes and Card Stock
Rev.A 1-11
Product Description LQ-2170 Service Manual
Continuous Paper
Paper/media specifications The following table gives specifications continuous paper.
Table 1-14 Specifications for Continuous Paper (Single Sheet and Multipart)
Front Entry Rear Entry Bottom Entry
Minimum Maximum Minimum Maximum Minimum Maximum
Width 101 mm
(4.0")
Length 101 mm
(4.0")
406 mm
(16")
559 mm
(22")
101 mm
(4.0")
101 mm
(4.0")
406 mm
(16")
559 mm
(22")
101 mm
(4.0")
101 mm
(4.0")
406 mm
(16")
559 mm
(22") Copies 1 original + 4 copies 1 original + 4 copies 1 original + 4 copies Total thickness 0.065 mm
(0.0025")
Weight (not multipart)
Weight (one sheet of a multipart form)
52.3 g/m (14 lb)
40 g/m
(12 lb)
Types of paper Plain paper.
Recycled paper. Carbonless multipart.
Binding Dots of glue or paper
staples (both sides).
2
2
0.39 mm (0.015")
82 g/m
(22 lb)
58 g/m
(15 lb)
0.065 mm (0.0025")
2
52.3 g/m
2
(14 lb)
2
40 g/m
2
(12 lb)
Plain paper. Recycled paper. Carbonless multipart.
Dots of glue or paper staples (both sides).
0.39 mm (0.015")
82 g/m2
(22 lb)
58 g/m
(15 lb)
0.065 mm (0.0025")
52.3 g/m
2
(14 lb)
2
40 g/m
2
(12 lb)
Plain paper. Recycled paper. Carbonless multipart.
Dots of glue or paper staples (both sides).
0.39 mm (0.015")
82 g/m2
(22 lb)
58 g/m
(15 lb)
2
1-12 Rev.A
PW
LM
RM
TM
BM
PL
Printable area
LQ-2170 Service Manual Product Description
Printable area The figure below shows the printable area for continuous paper.
Each abbreviation is defined in the following table.
Table 1- 15 Printable Area for Continuous Paper
Abbreviations Continuous Paper
PW (width) Refer to Table 1-14. PL (length) Refer to Table 1-14. LM (left margin) 13 mm (0.51") or more RM (right margin) 13 mm (0.51") or more TM (top margin) 4.2 mm (0.17") or more BM (bottom margin) 4.2 mm (0.17") or more
Figure 1-5 Printable Area for Continuous Paper
Rev.A 1-13
Product Description LQ-2170 Service Manual
Continuous Paper with Labels
Paper/media specifications The following table gives the specifications for continuous paper with
labels.
Table 1-16 Specifications for Continuous Paper with Labels
Front Entry Rear Entry Bottom Entry
Minimum Maximum Minimum Maximum Minimum Maximum Label size See the figure below —- See the figure below Base sheet width 101 mm
(4.0")
Base sheet length (one page)
101 mm
(4.0")
Base sheet thickness 0.07 mm
(0,0028")
Total thickness 0.16 mm
(0.0063")
Label weight 68 g/m
406 mm
(16")
559 mm
(22")
0.09 mm
(0.00352)
0.19 mm
(0.0075")
2
(17 lb) —- 68 g/m2(17 lb)
—- —-
—- —-
—- —-
—- —-
0.16 mm (0.0063")
0.16 mm (0.0063")
Quality Avery continuous
form labels Avery mini-line or
—­equivalent quality labels
Printing on labels is available only at normal temperatures and humidity.The base sheet for the labels must be continuous paper.Continuous paper with labels should be inserted from the front or bottom entrance.
2.5inch (63.5mm) min.
101 mm
406 mm
(4.0")
101 mm
559 mm
(4.0")
0.19 mm
(0.0075")
0.19 mm
(0.0075")
Avery continuous form labels Avery mini-line or equivalent quality labels
(16")
(22")
15/16inch (23.8mm) min.
Label
R0.1inch (2.5mm) min.
Figure 1-6 Label Size
Printable size and area The figure above is the printable size for the labels.
The printable area for the base sheet containing the labels depends on conditions in Figure 1-5 and Table 1-15.
1-14 Rev.A
LM
TM
BM
PL
PW
Printabl e ar e a
LQ-2170 Service Manual Product Description
Roll Paper
Note: Roll paper is not available in all models, and not available in the U.S.
Paper/media specifications The following table shows specifications for roll paper.
Table 1-17 Specifications for Roll Paper
Front Entry Rear Entry
Minimum Maximum Minimum Maximum
Width —— 216 mm (8.5") Length —— —— Thickness —— —— 0.07 mm (0.0028") 0.09 mm (0.0035")
2
Weight —— —— 52.3g/m
(14 lb) 82 g/m2(22 lb)
Quality
——
Plain paper, recycled paper. Not curled, folded, or crumpled.
Printable area Figure 1-7 gives the printable area for roll paper.
Each abbreviation is defined in the following table.
Table 1-18 Printable Area for Roll Paper
Abbreviations Roll Paper
PW (width) See Table 1-17. PL (length) See Table 1-17. LM 3 mm (0.12") or more RM 3 mm (0.12") or more TM 4.2 mm (0.17") or more BM 4.2 mm (0.17") or more
Rev.A 1-15
Figure 1-7 Printable Area for Roll Paper
Product Description LQ-2170 Service Manual
1.2.5 Ribbon Specifications Table 1-19 Statistics on the Ribbon
Item Specification
Type Fabric Color Black Ribbon life 8 million characters (draft, 10 cpi, 48 dots/ character) Dimension 506.0 mm (W) × 123.5 mm (D) × 23.0 mm (H)
19.92" (W) x 4.86" (D) x .91" (H)
1.2.6 Electrical Specifications
Tables 1-20 and 1-21 provide statistics on electrical ratings and consumption.
Table 1-20 Electrical Specifications for the 120 V Version
Item Specifications
Rated voltage 120 VAC Input voltage range 103.5 to 132 VAC Rated frequency range 50 to 60 Hz Input frequency range 49.5 to 60.5 Hz Rated current 1.0 A (max. 2.6 A) Power consumption Approx. 62 W (self-test in draft mode at 10 cpi) Insulation resistance 10 Mmin. (between AC line and chassis, 500 VDC) Dielectric strength 1000 VAC rms. 1 min. or
1200 VAC rms. 1 sec. (between AC line and chassis)
Table 1-21 Electrical Specifications for the 220/240 V Version
Item Specifications
Rated voltage 220 to 240 VAC Input voltage range 198 to 264 VAC Rated frequency range 50 to 60 Hz Input frequency range 49.5 to 60.5 Hz Rated current 0.5 A (maximum 1.3 A) Power consumption Approx. 62 W (self-test in draft mode at 10 cpi) Insulation resistance 10 Mmin. (between AC line and chassis, 500 VDC) Dielectric strength 1500 VAC rms. 1 min. (between AC line and chassis)
1-16 Rev.A
LQ-2170 Service Manual Product Description
1.2.7 Environmental Conditions
Table 1-22 explains the conditions the printer requires during operation and when not operating.
Table 1-22 Environmental Requirements
Item Specifications
Temperature 5 to 35° C/41 to 95° F ( operating 1)
15 to 25° C/59 to 77° F (operating 1, 2) ä30 to 60° C/–22 to 140° F (non-operating)
Humidity 10 to 80 % RH (operating 1)
30 to 60 % RH (operating 1, 2) 0 to 85 % RH (non-operating 1)
Resistance to shock 1 G, within 1 ms (operating)
2 G, within 2 ms (non-operating 3)
Resistance to vibration 0.25 G, 10 to 55 Hz (operating )
0.50 G, 10 to 55 Hz (non-operating 3)
1: Without condensation.2: During printing on multipart paper, envelopes, card stock, or labels.3: In shipment container.
1.2.8 Reliability
Table 1-23 gives maximum life and usage specifications.
Table 1-23 Reliability Statistics
Item Specification
Total print volume 7.5 million lines (except printhead) MTBF 6000 power on hours (POH) Printhead life 400 million strokes / wire Ribbon life 8 million characters
1.2.9 Safety Approvals
Table 1-24 provides information about the safety approvals the printer has met.
Table 1-24 Safety Information for Printer Models
120 V 230 V
Safety Standards UL1950 with D3
CSA C22.2 No,950 with D3
EN60950 (TüV. SEMKO, DEMKO, NEMKO, FIMKO )
EMI FCC part 15 subpart B class B
CSA C108.8
Rev.A 1-17
EN55022 (CISPR pub.22) class B
Product Description LQ-2170 Service Manual
1.2.10 CE Marking
The following table lists CE marking information.
Table 1-25 CE Marking
Low Voltage Directive 73/23 / EEC EN60950 EMC Directive 89/336 / EEC EN55022 class B
EN50082-1 , IEC801-2 IEC801-3 , IEC801-4
Non-Automatic Weighing Instruments Directive 90/384/EEC EN45501
1.2.11 Physical Specifications
Table 1-26 provides printer dimensions and weight.
Table 1-26 Physical Specifications
Dimensions 639 mm (W) × 410 mm (D) × 257 mm (H)
25.16" (W) x 16.14" (D) x 10.12" (H)
Weight Approx. 13 kg (28.66 lb)
1.2.12 Cut Sheet Feeder Specifications
This printer has two CSF options: a high-capacity CSF and a 2nd bin CSF. The high-capacity CSF has special a paper-feed motor to load the paper quickly. The 2nd bin CSF can be connected to the high-capacity CSF to allow them to be used as a double bin CSF. The following table provides the specifications for these CSF options.
Hopper capacity
Table 1-27 Hopper Capacity
CSF Bin 1 CSF Bin 2
Single sheets 150 sheets (1) / 110 sheets (2)
185 sheets (3) / 135 sheets (4)
Envelopes 25 sheets (5)
30 sheets (6) Card stock 50 sheets (7) —­Multipart paper 40 sheets (8) —-
2
1 : Plain paper (weight: 82 g/m2 : Plain paper (weight: 82 g/m3 : Plain paper (weight: 64 g/m4 : Plain paper (weight: 64 g/m5 : Envelopes (weight: 91 g/m6 : Envelopes (weight: 45 g/m7 : Card stock (weight: 192 g/m
, 22 lb) or recycled paper, except for A3-size paper.
2
, 22 lb) or recycled paper, A3 paper.
2
, 17 lb) , except for A3 paper.
2
, 17 lb), A3 paper.
2
, 24 lb)
2
, 12 lb)
2
, 51 lb; thickness: 0.22 mm, 0.0087")
8 : 1 original + 5 copies (thickness: 0.36 mm, 0.0142")
50 sheets (1) / 50 sheets (2) 60 sheets (3) / 60 sheets (4)
—-
1-18 Rev.A
LQ-2170 Service Manual Product Description
Stacker capacity
Table 1-28 Capacity of the Stacker
CSF Bin 1 CSF Bin 2
Single sheets 140 sheets (1)
100 sheets (2)
Envelopes 15 sheets (3)
28 sheets (4)
——-
——-
Card stock 30 sheets (5) ——­Multipart 36 sheets (6) ——-
1: Single sheets (weight: 82 g/m2: Single sheets (weight: 82 g/m3: Envelopes (weight: 91 g/m4: Envelopes (weight: 45 g/m5: Card stock (weight : 192 g/m
2
, 22 lb), except for A3 paper
2
, 22 lb), A3 paper
2
, 24 lb)
2
, 12 lb)
2
, 51 lb; thickness: 0.22 mm, 0.0087")
6: 1 original + 5 copies (thickness: 0.36 mm, 0.0142")
Reliability
MCBF: 2 × 10
5
cycles
Environmental conditions
Table 1-29 Environmental Conditions
Operating Non Operating
Temperature 5 to 35° C (41 to 95° F) –30 to 60° C (–22 to 140° F) Humidity 15 to 80% RH (1, 3)
30 to 605 RH (2, 4)
2
1: Single sheets (plain, 64 g/m
2: Single sheets (plain, weight<64 g/m2
< weight < 82 g/m2;/17 lb < weight < 22 lb)
, 82 g/m2< weight/weight < 17 lb, 22 lb < weight)
5 to 85% RH (3)
Single sheets (recycled), multipart, envelopes, and card stock
3: Without condensation
Rev.A 1-19
Product Description LQ-2170 Service Manual
1.3 Firmware Specifications
This section provides detailed information about LQ-2170 firmware.
1.3.1 Control Codes and Fonts
Control codes ESC/P2 and IBM 2390/2391 plus emulations.
Typefaces Bitmap fonts
EPSON Draft 10 cpi, 12 cpi, 15 cpi EPSON Roman 10 cpi, 12 cpi, 15 cpi, proportional EPSON Sans Serif 10 cpi, 12 cpi, 15 cpi, proportional EPSON Courier 10 cpi, 12 cpi, 15 cpi, EPSON Prestige 10 cpi, 12 cpi EPSON Script 10 cpi EPSON OCR-B 10 cpi EPSON Orator 10 cpi EPSON Orator-S 10 cpi EPSON Script C Proportional
Scalable font
EPSON Roman 10.5pt., 8pt.~32pt. (every 2 pt.) EPSON Sans Serif 10.5pt., 8pt.~32pt. (every 2pt.) EPSON Roman T 10.5pt., 8pt.~32pt. (every 2pt.) EPSON Sans Serif H 10.5pt., 8pt.~32pt. (every 2pt.)
Bar code fonts
EAN-13, EAN-8, Interleaved 2 of 5, UPC-A, UPC-E, Code 39 Code 128, POSTNET
International character sets 13 countries
U.S.A., France, Germany, U.K., Denmark 1, Sweden, Italy, Spain 1, Japan, Norway, Denmark2, Spain2, Latin America
Character tables The standard version has 11 character tables and the NLSP version has 20
character tables, as shown in the following table.
Table 1-30 Character Tables
Version Character Tables
Italic PC-437 (U.S., Standard Eur.) PC-850 (Multilingual)
Standard Version
PC-860 (Portuguese) PC-861 (Icelandic) PC-865 (Nordic) Abicomp BRASCII Roman 8 ISO Latin 1 Italic PC- 437 (US, Standard Eur.) PC-850 (Multilingual)
PC- 863 (Canadian-French)
PC-437 Greek PC-852 (East Europe) PC-853 (Turkish) PC-855 (Cyrillic) PC-857 (Turkish) PC-866 (Russian)
NLSP Version
1-20 Rev.A
PC-869 (Greek) MAZOWAI (Poland) Code MJK (CSFR) ISO 8859-7 (Latin/Greek) ISO Latin 1T (Turkish) Bulgaria (Bulgarian) Estonia (Estonia) PC-744(LST 1283:1993) ISO Latin 2 PC-866 LAT (Latvia) PC-864 (Arabic)
LQ-2170 Service Manual Product Description
1.3.2 Interface Specifications
This printer provides a bidirectional 8-bit parallel interface and a Type B optional interface slot, standard.
1.3.2.1 Parallel Interface (Forward Channel)
Transmission mode 8-bit parallel, IEEE-P1284, compatibility mode Adaptable connector 57-30360 (Amphenol) or equivalent Synchronization Handshaking BUSY and Signal level TTL compatible (IEEE-P1284 level 1 device)
STROBE pulse
ACKNLG signals
Table 1-31 Pin Assignments for Forward Channel
Pin
No.
1 2 DATA1 20 In Parallel input data to the printer bit 0: LSB
3 DATA2 21 In bit 1 4 DATA3 22 In bit 2 5 DATA4 23 In bit 3 6 DATA5 24 In bit 4 7 DATA6 25 In bit 5 8 DATA7 26 In bit 6 9 DATA8 27 In bit 7: MSB
10
11 BUSY 29 Out
12 PE 28 Out
Signal
Name
STROBE 19 In
ACKNLG
Return
GND pin
28 Out
In /Out Function Description
Strobe pulse. Input data is latched at falling edge of the signal
This signal (negative pulse) indicates the printer has received data and is ready to accept more data.
This signal’s HIGH level means the printer is not ready to accept data.
This signal’s HIGH level means the printer has a paper-out error.
13 SLCT 28 Out Always HIGH when the printer is powered on. 14
31
32
36 18 Logic H —— Out This line is pulled up to + 5 V through 3.3Kresistor.
35 +5V —— Out This line is pulled up to +5 V through 3.3Kresistor. 17 Chassis —— —— Chassis GND.
16, 33,
19-30
15, 34 NC —— —— Not connected.
Rev.A 1-21
AFXT 30 In
INIT 30 In
ERROR 29 Out
SLIN 30 In
GND —— ——
Not used.
This signal’s negative pulse initializes printer.
This signal’s LOW level means the printer is in an error state.
Not used.
Signal GND.
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