LQ-1150
Table of contents
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Control Panel Buttons and Lights
Tear Off (Pitch/Font) lights**
Flash when continuous paper is in the
tear-off position; otherwise, the lights
indicate the selected font.
LF/FF button
Feeds paper line
●
by line when
pressed and
released.
Ejects a single
●
sheet or advances
continuous paper
to the next top-ofform position
when held down.
Pitch (Font) button**
Selects a pitch and font.
Load/Eject button
Loads a single sheet
●
of paper.
Ejects a single sheet
●
of paper if a sheet is
loaded.
Loads continuous
●
paper from the
standby position.
Feeds continuous
●
paper backwards to
the standby position.
*Micro Adjust mode
When you hold down the Pause button for three
seconds, the printer enters the micro adjust mode. In this
mode, you can press the LF/FFD and Load/EjectU
buttons to adjust the top-of-form or tear-off position. See
Chapter 2, “Using the Printer.”
Paper Out light
On when no paper
●
is loaded in the
selected paper
source or when
paper is not
loaded correctly.
Flashes when
●
paper has not
been fully ejected
or a paper jam has
occurred.
Pause button
Stops printing
temporarily, and
resumes printing when
pressed again. When
pressed for three
seconds, turns on the
Micro Adjust mode*. To
turn off, press again.
Pause light
On when the printer
●
is paused.
Flashes when the
●
printer is in the Micro
Adjust mode*.
Flashes when the
●
print head has
overheated.
**Font select
In the Micro Adjust mode, you can select the font to use
for printing by pressing the Tear Off button. The Tear Off
lights turn on, off or flash to indicate the selected font.
®
24-Pin Dot Matrix Printer
All rights reserved. No part of this publication may be reproduced, stored in a retrieval
system, or transmitted in any form or by any means, electronic, mechanical, photocopying,
recording, or otherwise, without the prior written permission of SEIKO EPSON
CORPORATIO N. The information contained h erein is designed only for use with th is EPSON
printer. EPSON is not responsible for any use of this information as applied to other printers.
Neither SEIKO EPSON CORPORATION nor its affiliates shall be liable to the purchaser of
this product or third parties for damages, losses, costs, or expenses incurred by the purchaser
or third parties as a result of: accident, misuse, or abuse of this product or unauthorized
modifications, repairs, or alterations to this product, or (excluding the U.S.) failure to strictly
comply with SEIKO EPSON CORPORATION’s operating and maintenance instructions.
SEIKO EPSON C ORPORATION shall not be liable fo r any damages or problems arising from
the use of any options or any consumable products other than those designated as Original
EPSON Products or EPSON Approved Products by SEIKO EPSON CORPORATION.
EPSON and EPSON ESC/P are registered trademarks and EPSON ESC/P2 is a trademark
of SEIKO EPSON CORPORATION.
Microsoft, Windows, and Windows NT are registered trademarks of Microsoft Corporation.
IBM is a registered trademark of International Business Machines Corporation.
General Notice: Other product names used herein are for identification purposes only and may be
trademarks of their respective owners. EPSON disclaims any and all rights in those marks.
Copyright © 2001 by SEIKO EPSON CORPORATION, Nagano, Japan.
User’s Guide
ii
Contents
Getting to Know Your Printer
Warnings, Cautions, and Notes. . . . . . . . . . . . . . . . . . . . . . . . . . . . 1
Important Safety Instructions . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2
Hot Parts Caution Symbol . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
ENERGY STAR
Chapter 1 Setting Up the Printer
Unpacking the Printer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-2
Choosing a place for the printer. . . . . . . . . . . . . . . . . . . . . . . 1-3
Assembling the Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-5
Installing the paper-feed knob . . . . . . . . . . . . . . . . . . . . . . . . 1-5
Attaching the paper supports. . . . . . . . . . . . . . . . . . . . . . . . .1-6
Plugging in the printer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-7
Installing or replacing the ribbon cartridge . . . . . . . . . . . . . 1-8
Running the Self Test . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-13
Connecting the Printer to Your Computer . . . . . . . . . . . . . . . . . .1-16
Using the parallel interface. . . . . . . . . . . . . . . . . . . . . . . . . . . 1-16
Using the serial interface. . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-18
Installing the Printer Software. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-20
Installing the software in Windows Me, 98, 95, 2000, or NT 4.01-
21
For DOS programs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-22
®
Compliance . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4
Chapter 2 Using the Printer
Using the Control Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-2
Selecting a built-in font . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-2
About Your Printer’s Default Settings . . . . . . . . . . . . . . . . . . . . . . 2-3
Changing default settings . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-9
Printing on Continuous Paper. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-10
Printing with the push tractor . . . . . . . . . . . . . . . . . . . . . . . . 2-11
iii
Removing a printed document from the push tractor. . . . 2-15
Switching back to single sheets. . . . . . . . . . . . . . . . . . . . . . . 2-16
Printing with the pull tractor. . . . . . . . . . . . . . . . . . . . . . . . . 2-17
Adjusting the top-of-form position. . . . . . . . . . . . . . . . . . . . 2-22
Advancing the paper to the tear-off edge . . . . . . . . . . . . . . 2-24
Printing on Single Sheets. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-27
Loading single sheets . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-27
Printing on Special Paper . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-28
Adjusting the paper-thickness lever. . . . . . . . . . . . . . . . . . . 2-28
Multipart forms . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-30
Labels . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-30
Envelopes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-32
Installing and Using Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-33
Cut-sheet feeder. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-33
Pull tractor unit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-37
Roll paper holder. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-39
Print server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-41
Chapter 3 Using the Printer Software
Using the Printer Driver with Windows Me, 98, and 95 . . . . . . 3-2
Accessing the printer driver from Windows applications 3-2
Accessing the printer driver from the Start menu . . . . . . . 3-4
Changing the printer driver settings . . . . . . . . . . . . . . . . . . 3-4
Using the Printer Driver with Windows 2000 and NT 4.0. . . . . 3-5
Accessing the printer driver from Windows applications 3-5
Accessing the printer driver from the Start menu . . . . . . . 3-8
Changing the printer driver settings . . . . . . . . . . . . . . . . . . 3-10
Printer Driver Settings Overview . . . . . . . . . . . . . . . . . . . . . . . . . 3-11
About the EPSON Status Monitor 3 Utility . . . . . . . . . . . . . . . . . 3-13
Setting up EPSON Status Monitor 3. . . . . . . . . . . . . . . . . . . 3-13
Accessing EPSON Status Monitor 3 . . . . . . . . . . . . . . . . . . . 3-15
iv
Chapter 4 Troubleshooting
Using the Error Indicators . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-2
Problems and Solutions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-4
Power Supply. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-4
Power is not being supplied . . . . . . . . . . . . . . . . . . . . . . . . . .4-4
Printing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-5
The printer does not print . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-5
The print is faint or uneven. . . . . . . . . . . . . . . . . . . . . . . . . . . 4-6
Dots are missing in printed characters or graphics. . . . . . . 4-7
Printed characters are not what you expected. . . . . . . . . . . 4-7
The print position is not what you expected . . . . . . . . . . . . 4-8
Paper Handling . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-9
Single sheets do not feed properly. . . . . . . . . . . . . . . . . . . . . 4-9
Continuous paper does not feed properly . . . . . . . . . . . . . . 4-9
Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-11
When you use the cut-sheet feeder,
the paper does not feed properly. . . . . . . . . . . . . . . . . . . . 4-11
Switching between the cut-sheet feeder and
the push tractor does not work properly . . . . . . . . . . . . . 4-12
Using the pull tractor with the push tractor,
continuous paper does not feed properly . . . . . . . . . . . .4-12
Appendix A
Cleaning the Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .A-2
Transporting the Printer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-3
Printer Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-4
Mechanical. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .A-4
Electronic . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-6
Electrical. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-7
Environmental . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .A-8
Paper. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-8
Printable area . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-11
Paper alignment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-15
Command Lists . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-16
EPSON ESC/P2 control codes . . . . . . . . . . . . . . . . . . . . . . . . A-16
IBM PPDS emulation control codes. . . . . . . . . . . . . . . . . . . . A-17
v
Contacting Customer Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-18
Customer support in India. . . . . . . . . . . . . . . . . . . . . . . . . . . A-19
Index
vi
Getting to Know Your Printer
Your EPSON® LQ-1150 24-pin dot matrix printer provides highquality printing and superior performance in a compact design.
Its features include:
❏
A variety of paper paths to suit your printing needs.
❏
The ability to handle a wide range of paper types, including
continuous paper, multipart forms (with one original and up
to three copies), labels, single sheets, cards, and envelopes.
❏
High-speed printing of up to 300 cps (characters per second)
at 10 cpi (characters per inch) or 360 cps at 12 cpi.
Your printer comes packaged with the printer driver and other
software, including the EPSON Status Monitor 3 utility for
Microsoft
Status Monitor 3 utility lets you check the status of your printer
quickly and easily.
®
Windows® Me, 98, 95, 2000, or NT 4.0. The EPSON
Warnings, Cautions, and Notes
This guide uses the following conventions:
Warnings
must be followed to avoid bodily injury.
w
Cautions
must be observed to avoid damage to your equipment.
c
Notes
of your printer.
contain important information and useful tips on the operation
Getting to Know Your Printer
1
Important Safety Instructions
Read all of these safety instructions before using the printer. In
addition, follow all warnings and instructions marked on the
printer itself.
❏
Do not place the printer on an unstable surface or near a
radiator or heat source.
❏
Place the printer on a flat surface. The printer will not operate
properly if it is tilted or placed at an angle.
❏
Do not block or cover the slots and openings in the printer’s
cabinet, and do not insert objects through the slots.
❏
Use only the type of power source indicated on the printer’s
label.
❏
Connect all equipment to properly grounded power outlets.
Avoid using outlets on the same circuit as photocopiers or air
control systems that regularly switch on and off.
❏
Do not use a damaged or frayed power cord.
❏
If you use an extension cord with the printer, make sure the
total ampere rating of all devices plugged into the extension
cord does not exceed the cord’s ampere rating. Also, make
sure that the total ampere of all devices plugged into the wall
outlet does not exceed the wall outlet’s ampere rating.
❏
Unplug the printer before cleaning it, and always clean it with
a piece of damp cloth only.
❏
Do not spill liquid onto the printer.
❏
Except as specifically explained in this guide, do not attempt
to service the printer yourself.
2
Getting to Know Your Printer
❏
Unplug the printer and refer servicing to qualified personnel
under the following conditions:
i. If the power cord or plug is damaged.
ii. If liquid has entered the printer.
iii. If the printer has been dropped or the cabinet damaged.
iv. If the printer does not operate normally or exhibits a
distinct change in performance.
❏
Adjust only those controls that are covered by the operating
instructions.
Hot Parts Caution Symbol
This symbol is placed on the print head and other
parts to indicate that they may be hot. Never touch
K
these parts just after the printer has been used. Let
them cool for a few minutes before touching them.
Getting to Know Your Printer
3
NERGY STAR® Compliance
E
As an ENERGY STAR® partner, EPSON has
determined that this product meets the
TAR® guidelines for energy efficiency.
S
NERGY
E
The International
a voluntary partnership with the computer and office equipment
industry to promote the introduction of energy-efficient personal
computers, monitors, printers, fax machines, copiers, and
scanners in an effort to reduce air pollution caused by power
generation.
NERGY STAR® Office Equipment Program is
E
4
Getting to Know Your Printer
Chapter 1
Setting Up the Printer
Unpacking the Printer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-2
Choosing a place for the printer. . . . . . . . . . . . . . . . . . . . . . . 1-3
Assembling the Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-5
Installing the paper-feed knob . . . . . . . . . . . . . . . . . . . . . . . . 1-5
Attaching the paper supports. . . . . . . . . . . . . . . . . . . . . . . . .1-6
Plugging in the printer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-7
Installing or replacing the ribbon cartridge . . . . . . . . . . . . . 1-8
Running the Self Test . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-13
Connecting the Printer to Your Computer . . . . . . . . . . . . . . . . . .1-16
Using the parallel interface. . . . . . . . . . . . . . . . . . . . . . . . . . . 1-16
Using the serial interface. . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-18
Installing the Printer Software. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-20
Installing the software in Windows Me, 98, 95, 2000,
or NT 4.0 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-21
For DOS programs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-22
1
Setting Up the Printer
1-1
Unpacking the Printer
Besides the items shown in the illustration below, the printer box
should include an EPSON printer software CD-ROM and a Notice
Sheet. Check that everything has been included in the package.
printer
paper supports
paper-feed knob
power cord
Note:
Depending on your printer model, the power cord may be permanently
attached to the printer. Also, the shape of the power cord plug varies
depending on the country of purchase; be sure the plug you have is the
right one for your location.
Caution:
c
1-2
There are several models of the printer designed for different
voltages, and it is not possible to adjust the printer for use with
another voltage. If the label on the back of the printer does not
show the correct voltage for your country, contact your dealer.
Setting Up the Printer
ribbon cartridge
You must remove all protective materials packed around and
inside your printer before you set it up and turn on the power.
Follow the directions on the Notice Sheet (packed with the
printer) to remove these materials.
Save all packing and protective materials in case you need to ship
the printer in the future. It should always be transported in its
original packing materials.
Choosing a place for the printer
Follow the guidelines below when selecting a location for your
printer.
❏
Place the printer on a flat, stable surface. The printer will not
operate properly if it is tilted or placed at an angle.
❏
Place the printer where you can easily connect it to a network
interface cable, if necessary.
❏
Leave adequate room around the printer for easy operation
and maintenance.
1
❏
Avoid using or storing the printer in places subject to rapid
changes in temperature and humidity. Keep it away from
direct sunlight, strong light, heat sources, or excessive
moisture or dust.
❏
Avoid places subject to shocks and vibrations.
❏
Place the printer near a wall outlet where you can easily
unplug the power cord.
❏
Avoid electrical outlets controlled by wall switches or
automatic timers. An interruption in power can erase
information in the memory of your printer or computer. Also
avoid outlets on the same circuit as large motors or other
appliances that can cause voltage fluctuations.
Setting Up the Printer
1-3
❏
Keep the entire computer system away from potential sources
of electromagnetic interference, such as loudspeakers or the
base units of cordless telephones.
❏
Use a grounded power outlet; do not use an adapter plug.
If you plan to use a printer stand, follow these guidelines:
❏
Use a stand that supports at least 20 kg (44 lb).
❏
Never use a stand that tilts the printer. The printer should
always be kept level.
❏
Position your printer’s power cord and interface cable so they
do not interfere with paper feeding. If possible, secure the
cables to a leg of the printer stand.
1-4
Setting Up the Printer
Assembling the Printer
This section provides you with information on how to get your
printer up and running.
See “Printer Parts” on the last page of this manual for the names
of the individual printer parts.
Installing the paper-feed knob
The first step in assembling the printer is installing the paper-feed
knob.
Follow these steps to install the paper-feed knob:
1. Insert the knob into the hole on the printer’s side and rotate
it slowly until it slips onto the shaft.
1
2. Push firmly on the paper-feed knob until it fits against the
printer case.
Setting Up the Printer
1-5
Attaching the paper supports
You should install the paper supports before you begin using the
printer.
Follow these steps to attach the paper supports onto the printer:
1. Pull the paper guide backward. Raise it up, and then push it
firmly until it fits in place.
2. Hold one of the paper supports and push the tips into the
notches on the edge guide.
1-6
Setting Up the Printer
3. Hold another paper support and push the tips into the notches
of the other side on the edge guide.
4. Hold another paper support and push the tips into the notches
on the paper tension unit.
5. Repeat step 4 for the other paper support.
1
Plugging in the printer
Follow these steps to plug in the printer:
Setting Up the Printer
1-7
1. Make sure the power switch on the printer is turned off. It is
off when the
2. Check the label on the back of the printer to make sure the
voltage required by the printer matches that of your electrical
outlet.
Caution:
If the rated voltage on the printer and your outlet voltage do
c
not match, contact your dealer for assistance. Do not plug in
the power cord.
side of the switch is pressed down.
N
3. If the power cord is not attached to the printer, connect it to
the AC inlet on the printer.
4. Plug the power cord into a properly grounded electrical
outlet.
Installing or replacing the ribbon cartridge
Before installing the ribbon cartridge, make sure that the printer
is not plugged into an electrical outlet.
Follow these steps to install or replace the ribbon cartridge:
1. make sure the printer is turned off.
1-8
Setting Up the Printer
2. Open the printer cover to the upright position, then pull it up
to remove it.
3. Remove the paper tension unit by squeezing the tension unit’s
lock tabs gently and pull the tension unit away from the
printer.
1
Setting Up the Printer
1-9
4. M ake sure that the print head is in posit ion at 10 cm (4 inches)
from the left side as shown below. If it is not, turn on the
printer, and then, turn off the printer.
5. Turn the ribbon-tightening knob in the direction of the arrow
to remove any slack from the ribbon so it is easier to install.
1-10
Setting Up the Printer
6. Insert the ribbon cartridge into the printer as shown; then
press both sides of the cartridge firmly to fit the plastic hooks
into the printer slots.
7. Use a pointed object, such as a ball point pen, to guide the
ribbon between the print head and ribbon guide.
1
Setting Up the Printer
1-11
8. Turn the ribbon-tightning knob in the direction of the arrow
to help feed the ribbon into place; it should not be twisted or
creased.
9. Reinstall the paper tension unit.
10. Reinstall and close the printer cover.
When printing becomes faint, you need to replace the ribbon
cartridge. To remove the old ribbon cartridge, first make sure the
print head is in position at 10 cm (4 inches) from the left side. Then
remove the cartridge by lifting the both ends and taking it out of
the printer.
1-12
Setting Up the Printer
Running the Self Test
1
Use the built-in self test function to check that the printer is
working properly. You can run the test with either continuous
paper or single sheets. The procedure below describes the test
using single sheets, which is the easier way.
Follow these steps to run the self test:
1. Make sure the printer is turned off. Also make sure that the
paper-release lever is pushed back to the single-sheet position
and the paper guide is in the upright position, as shown
below.
c
Caution:
You should use paper at least 376 mm (14.8 inches) wide to
run the self test; otherwise, the print head prints directly on
the platen.
Setting Up the Printer
1-13
2. While holding down the
button, turn on the printer.
LF/FF
3. Slide the left edge guide until it locks in place at the guide
mark. Next, adjust the right edge guide to match the width of
your paper.
1-14
Setting Up the Printer
4. Slide a sheet of paper down firmly between the edge guides
until it meets resistance. The printer loads the sheet
automatically and begins printing the self test.
1
5. To stop printing temporarily, press the
6. To end the self test, make sure the printer is not printing. Press
to eject the sheet; then turn off the printer.
LF/FF
Here is part of a typical self-test printout:
Note:
If the self test did not print satisfactorily, see Chapter 4,
“Troubleshooting.” If it prints correctly, proceed to the next section.
PAUSE
button.
Setting Up the Printer
1-15
Connecting the Printer to Your Computer
Your printer includes both an IEEE-1284-compatible parallel
interface and an EIA-232D serial interface. Before you begin, place
the printer upright, as shown below. (This makes it easier to
connect the cable.)
Connect your computer to the desired interface as described
below.
Note:
You can connect a cable to both interfaces; the printer switches
automatically to the appropriate interface when it receives data.
Using the parallel interface
You need a shielded, twisted-pair cable no longer than 2 meters
(6 feet) to use the parallel interface.
Follow these steps to connect the printer to the computer using
the parallel interface:
1. Turn off both the computer and the printer.
1-16
Setting Up the Printer
2. Plug the parallel cable connector securely into the printer’s
parallel interface port. Squeeze the wire clips together until
they lock in place on both sides of the connector.
Note:
If there is a ground wire at the end of the cable, attach it to the ground
connector located to the right of the parallel interface port.
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3. Plug the other end of the cable into the computer’s parallel
interface port. (If there is a ground wire at the end of the cable,
attach it to the ground connector at the back of the computer.)
Setting Up the Printer
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Using the serial interface
You need a serial cable that has a DB-25 male connector on the
printer side to use the serial interface.
Follow these steps to connect the printer to the computer using
the serial interface:
1. Turn off both the computer and the printer.
2. Plug the serial cable connector securely into the printer’s
serial interface port. Tighten the screws on both sides of the
connector.
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Setting Up the Printer
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