Epson KBA-5b User Manual

Epson AcuLaser® CX11NF

Fax Guide

Copyright Notice

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A Note Concerning Responsible Use of Copyrighted Materials

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1 Introduction

About Your Documentation............................................................................5

Changing to Fax Mode....................................................................................6

Accessing Fax Settings .....................................................................................7

2 Sending Faxes

Sending a Basic Fax .........................................................................................9

Using Speed-Dial Codes................................................................................10

Using One-Touch Buttons ............................................................................12

Faxing to Multiple Recipients........................................................................13

Canceling a Fax .............................................................................................14

3 Receiving Faxes

Using Fax Tones............................................................................................16

Using Fax Polling ..........................................................................................17

Accessing Settings for Receiving Faxes ...........................................................17

Distinctive Ring Pattern Detection................................................................18

Fax Forwarding .............................................................................................19

4 Speed Dialing

Using the Setup Menu...................................................................................21

Using the Speed Dial Utility (Windows Only) ..............................................28

Contents 3

5 Customizing Settings

Fax Menu ..................................................................................................... 41

Customizing Transmit and Receive Settings ................................................. 44

Selecting Outgoing Fax Settings.................................................................... 47

6 Reports

Printing Reports............................................................................................ 49

Fax Job Information...................................................................................... 51

7 Solving Problems

Fax Error Messages ....................................................................................... 53

Sending and Receiving.................................................................................. 53

Printing Problems .........................................................................................55

Where To Get Help...................................................................................... 56

8 Notices

4 Contents

Important Safety Instructions ....................................................................... 57

FCC Compliance Statement ......................................................................... 58

Declaration of Conformity............................................................................ 60

Epson America, Inc. Limited Warranty......................................................... 61

Introduction 1

This chapter describes the documentation that is included with your Epson AcuLaser® CX11NF, and how to access the fax mode and settings.

About Your Documentation

This Fax Guide tells you how to send and receive faxes with your AcuLaser CX11NF. It also tells you how to set up speed dialing, specify fax settings, and maintain and troubleshoot fax-related problems.

Please follow these guidelines throughout:

Warning:

Warnings must be followed carefully to avoid bodily injury.

Caution:

Cautions must be observed to avoid damage to your equipment.

Note:

Notes contain important information about your product.

Tip:

Tips contain hints for better faxing.

For instructions on setting up your product and installing your software see your Start Here sheet.

For information on configuring your product to work on a network see your on-screen Network Guide. You need to install this guide from the software CD-ROM to your computer’s hard disk before referring to it.

For information about printing, scanning, and copying, see your Basics Guide.

For detailed information about your product see your on-screen User’s Guide.

Introduction 5

Changing to Fax Mode

To enter the Fax mode, press the Fax button. The Fax menu appears in the LCD screen.

If you press the Fax button while in Fax mode, the screen returns to the Print mode. You can still scan and print from your computer in Fax mode.

Note:

If no button is pressed for more than 3 minutes, any changes made are canceled and the CX11NF returns to the Print mode.

6 Introduction

Accessing Fax Settings

You can access the Fax settings through the Setup menu in the LCD screen.

1. Make sure the CX11NF is turned on, then press the Setup button.

The Setup light turns on and the LCD screen displays Setup Mode for a few seconds, and then changes to the Setup menu.

2. Use the d button to select the Fax Settings menu, then press the r button to view the items in the menu. You can select the following from the Fax Settings menu:

■ “Basic Settings” on page 42

■ “Transmission Settings” on page 42

■ “Reception Settings” on page 43

■ “Speed Dial Settings” on page 43

■ “Forward Settings” on page 43

■ “Report Setup” on page 43

■ “Fax Factory Settings” on page 44

3. Use the u and d buttons to scroll through the items, and then press the r button to carry out the operation indicated by the selected item, or to view the settings available for the item.

Accessing Fax Settings 7

For some settings, you need to use the u and d buttons to scroll through available values, then press the r button to select a value. An ✽ asterisk appears next to the selected value. Press the l button to return to the previous (higher) level.

Note:

Some menus and items appear only when a corresponding optional device is installed or an appropriate setting has been made.

4. To exit the Setup menu and switch to another mode you can do one of the following:

■ Press the Copy, Fax, or Scan button to switch to the

corresponding mode.

■ Press the Setup button again in Setup mode to switch to the Print mode.

For more information on changing these settings see “Fax Menu” on page 41.

8 Introduction

Sending Faxes 2

You can place a document either on the document table or in the Auto Document Feeder (ADF).

Letter, A4, and Legal size originals can be sent for fax transmission. Please note the following:

■ You can fax Legal size documents only with the ADF.

■ If documents are placed both in the ADF and on the document table, only the

documents in the ADF are scanned.

■ The transmission result might differ from the original size. For example, when

you fax an original smaller than Letter size, it is transmitted in Letter landscape.

Sending a Basic Fax

1. Make sure the CX11NF is turned on, then press the Fax button.

The Fax light turns on and the LCD screen shows Fax Mode for a few seconds, then changes to the fax menu.

Sending Faxes 9

Note:

Do not turn off the power or press any other button while faxing. If no button is pressed for more than 3 minutes, any changes made are canceled and the mode returns to the Print mode.

2. Place your original either on the document table or in the Auto Document Feeder. For details, see page 9.

3. Enter the recipient’s fax number directly from the numeric keypad on the control panel. Keep these points in mind:

■ You can enter a maximum of 50 characters.

■ To re-enter the last number used, press the Redial button.

■ If you press the Pause button while entering the recipient number, a “-” is

displayed for the pause.

■ If you enter an incorrect number, press the Reset button to delete a

character to the left of the cursor. Pressing the l or r button moves the cursor left or right.

■ You can also enter a fax number using the One Touch Dial button or the

Speed Dial button. For details, see page 12.

4. Specify any settings if necessary. You can specify the Document Size, Density, Image Quality, Polling Reception, and Overseas transmission mode settings. For details, see Chapter 5 “Customizing Settings” beginning on page 41.

5. Press the x B&W Start button (for a black and white fax) or x Color Start button (for a color fax) to start the transmission.

Note:

When the recipient’s fax machine supports only black-and-white fax, a color fax is received as a black-and-white fax even if you press the x Color Start button.

Using Speed-Dial Codes

When a recipient fax number is registered on the CX11NF, you can send a fax by choosing the desired recipient from the speed-dial list in the LCD screen. You can register up to 60 recipient fax numbers.

10 Sending Faxes

Before using the speed dial function, you need to register recipient fax information beforehand. For details, see page 21.

1. Make sure the CX11NF is in Fax mode. If not, press the Fax button.

2. Place your original either on the document table or in the Auto Document Feeder. For details, see page 9.

3. Press the Speed Dial button.

The registered recipient list appears in the LCD screen.

Press the Speed Dial button

4. Press the u or d button until the recipient you want is selected, then press the r button.

The selected recipient appears in the second top row in the LCD screen.

You can also select a recipient by entering the number directly.

To display the details of the assigned recipient, press the Menu button while the recipient is selected. To return to the list again, press either the Menu button or the l button.

5. Specify any settings if necessary. You can specify the Document Size, Density, Image Quality, Polling Reception, and Overseas transmission mode settings. For details, see page 44.

6. To send a black-and-white fax, press the x B&W Start button. To send a color fax, press the x Color Start button.

Note:

When the recipient’s fax machine supports only black-and-white fax, a color fax is received as a black-and-white fax even if you press the x Color Start button.

Using Speed-Dial Codes 11

Using One-Touch Buttons

When a frequently used recipient fax number is assigned to a One Touch Dial button (A, B, or C), you can send a fax to the recipient by simply pressing the corresponding

One Touch Dial button. Pressing a One Touch Dial button (A, B, or C) in any

mode accesses the Fax mode.

Before using the one-touch dial function, you need to register recipient fax information. For more information, see page 21.

Note:

When you use a One Touch Dial button, the original is transmitted as a black-and-white fax.

1. Place your original either on the document table or in the Auto Document Feeder. For details, see page 9.

2. Press a One Touch Dial button (A, B, or C).

The recipient assigned to the button appears in the LCD screen, and then fax transmission starts.

Press a One Touch Dial button

Press Start to Fax 01 : SEIKO EPSON

12 Sending Faxes

Faxing to Multiple Recipients

When multiple recipient fax numbers are registered in a group, you can send the same original to all the registered recipients by choosing the desired group number. You can register up to 20 groups.

Before using the group-dial function, you need to register recipient fax information. For more information, see page 29.

Note:

When you use the group-dial function, the original is transmitted as a black-and-white fax.

1. Make sure that the product is in Fax mode. If not, press the Fax button to enter the Fax mode.

2. Place your original either on the document table or Auto Document Feeder. For details, see page 9.

3. Press the Speed Dial button twice on the control panel.

The group dial list appears in the LCD screen.

Press the Speed Dial button twice

4. Press the u or d button several times until your desired group is selected, then press the r button.

The selected group appears at the top of the LCD screen.

To display the details of the registered group, press the Menu button while a group is selected. To return to the group list again, press either the Menu button or the l button.

5. Specify any settings if necessary. You can specify the Document Size, Density, Image Quality, Polling Reception, and Overseas transmission mode settings. For details, see page 44.

6. Press the x B&W Start or x Color Start button to start the transmission.

Faxing to Multiple Recipients 13

Canceling a Fax

You can cancel a fax by using the y Cancel button or the Fax Settings menu.

Using the Cancel Button

While a fax is being transmitted or received, press the y Cancel button. The LCD screen displays Cancel Print Job and the fax job is canceled.

Using the Fax Settings Menu

You can use the menu to cancel a fax transmission job stored in memory.

1. Make sure the product is in Fax mode. If not, press the Fax button.

2. Press the Menu button.

3. Press the d button to select Fax Job Information, and then press the r button.

4. Press the d button to select Fax Transmission Job, and then press the r button.

The Fax Transmission Job list is displayed.

Note:

To cancel a receiving fax job stored in memory, press the u or d button several times until Fax Reception Job is selected, then press the r button. Select the incoming fax you want to cancel from the Fax Reception Job list.

5. Press the u or d button to select the fax job you want to cancel, and then press the

Reset button.

6. Press the u or d button to select Yes for confirmation, then press the r button.

14 Sending Faxes

Receiving Faxes 3

There are four modes for receiving faxes. The default setting is Fax only.

Item Description

Auto switching The call is received by the attached phone and the CX11NF

automatically answers after the phone rings for a certain duration specified by the Attached Phone Timeout setting.

Fax only The CX11NF automatically answers and receives the fax.

Phone only The call is received by the attached phone. Fax reception is

not performed.

TAM When an attached phone detects a fax/phone signal while

answering an incoming call, the CX11NF automatically receives the fax.

To change Incoming Mode settings, follow these steps.

1. Press the Setup button.

The Setup light turns on and the Setup menu appears in the LCD screen.

2. Press the d button twice to select Fax Settings, then press the r button.

3. Press the d button twice to select Reception Settings, then press the r button.

4. Press the d button twice to select Incoming Mode, then press the r button.

Receiving Faxes 15

The Reception Settings menu appears.

5. Press the u or d button to select the reception mode you want, then press the r button.

6. To exit the settings, press the l button several times or press one of the mode buttons.

Using Fax Tones

This function is used to print faxes after answering the incoming call using an attached phone.

Note:

To use this function, the CX11NF needs to have an attached phone, and Incoming Mode in Reception Settings needs to be set to Auto Switching.

1. Answer the incoming call using the attached phone.

2. Press the x B&W Start or x Color Start button after confirming the fax tone.

The received faxes are printed page by page as they are received.

16 Receiving Faxes

Using Fax Polling

This function is used to get the identifying information stored in the other party’s fax machine.

1. Make sure the CX11NF is in Fax mode. If not, press the Fax button.

2. Enter the other party’s fax number using the numeric keypad.

3. Press the u or d button several times until Polling Rcptn appears, then press the

l or r button to select On.

4. When you hear a beep sound or voice guidance, press the x B&W Start or

x Color Start button to start the transmission.

Accessing Settings for Receiving Faxes

You can specify the following settings for receiving faxes.

Setting Options

Paper Cassette Auto, MP Tray, Paper Cassette

Incoming Mode Autoswitching, Fax only, Phone only, TAM

Attached Phone Timeout 1 to 99

DRPD On, Off (Normal, All)

1. Press the Setup button on the control panel.

The Setup light turns on and the Setup menu appears in the LCD screen.

2. Press the d button twice to select Fax Settings, then press the r button.

The Fax Settings menu appears.

3. Press the d button twice to select Reception Settings, then press the r button.

4. Press the u or d button several times to select the item you would like to change, then press the r button.

When you set the Attached Phone Timeout, you can also specify the number of seconds with the numeric keypad.

Using Fax Polling 17

5. Press the u or d button to select your desired settings.

6. To exit the settings, press the l button several times or press one of the mode buttons.

Distinctive Ring Pattern Detection

Your CX11NF is capable of receiving distinctive ring pattern telephone calls. Your telephone company can add a second telephone number to your main telephone line that will ring with a distinctive pattern. The DRPD (Distinctive Ring Pattern Detection) setting allows the AcuLaser CX11NF to distinguish between different ring patterns.

When DRPD is set to On (Normal), the CX11NF will answer the one regular ring and ignore distinctive ring tones. When DRPD is set to Off (All), all ring tone calls will be answered.

Follow these steps to set DRPD:

1. Press the Setup button.

The Setup light turns on and the LCD screen displays Setup Mode for a few seconds, and then changes to the Setup menu.

2. Press the d button twice to select Fax Settings, then press the r button.

3. Press the d button twice to select Reception Settings, then press the r button.

4. Press the d button three times to select DRPD, then press the r button.

5. Press the u or d button to select Normal or All. Then press the r button.

The DRPD is set.

6. Press the Setup button to exit the menu.

For further details on adding distinctive ring patterns to your telephone, contact your telephone company.

18 Receiving Faxes

Fax Forwarding

You can set up your CX11NF to automatically forward any faxes it receives to another fax machine.

Follow these steps to set up fax forwarding:

1. Press the Setup button.

The Setup light turns on and the LCD screen displays Setup Mode for a few seconds, and then changes to the Setup menu.

2. Press the d button twice to select Fax Settings, then press the r button.

3. Press the d button four times to select Forward Settings, then press the

r button.

4. Make sure Number= is selected, then press the r button.

The speed dial list appears.

Note:

Numbers must be registered to the speed dial list before a forward number can be selected. For more information, see page 21.

Unregistered appears if no number is selected.

5. Press the u or d button to select the number you want, then press the r button.

6. Press the d button once to select Forward, then press the r button.

7. Press the u or d button to select On, then press the r button.

The CX11NF is now ready to forward any fax it receives to the selected number.

Fax Forwarding 19

20 Receiving Faxes

+ 44 hidden pages