Basic Operation Guide
- for use without a computer -
Contents
About This Guide ..................................................................................................................................................... 3
Important Safety Instructions ............................................................................................................................. 4
Guide to Control Panel .......................................................................................................................................... 5
Using the LCD Screen.............................................................................................................................................6
Adjusting the Angle of the Panel .......................................................................................................................6
Handling Paper and Originals
Selecting Paper .................................................................................................................................................... 8
Loading Paper ...................................................................................................................................................... 9
Placing Originals ...............................................................................................................................................11
Automatic Document Feeder (ADF) ....................................................................................................11
Document Glass .........................................................................................................................................13
Copying/Scanning
Copying Documents ........................................................................................................................................16
Scanning to a Computer ................................................................................................................................18
Copy/Scan Menu List .......................................................................................................................................19
Maintenance Menu
Checking the Ink Cartridge Status ..............................................................................................................22
Checking/Cleaning the Print Head .............................................................................................................24
Aligning the Print Head ..................................................................................................................................26
Maintenance Menu List ..................................................................................................................................28
Solving Problems
Error Messages ...................................................................................................................................................30
Replacing Ink Cartridges ................................................................................................................................31
Paper Jam ............................................................................................................................................................34
Paper Jam - jammed inside 1 .................................................................................................................34
Paper Jam - jammed inside 2 .................................................................................................................38
Paper Jam - Automatic Document Feeder (ADF) ...........................................................................39
Paper Jam - jammed inside 3 .................................................................................................................40
Cannot pull out the paper cassette .....................................................................................................43
Print Quality/Layout Problems .....................................................................................................................45
Contacting Epson Support ............................................................................................................................46
2
About This Guide
Follow these guidelines as you read your instructions:
w c
Warning:
Warnings must be followed
carefully to avoid bodily injury.
Caution:
Cautions must be observed
to avoid damage to your
equipment.
Must be observed to avoid
bodily injury and damage to
your equipment.
Note:
Notes contain important
information and hints for using
the printer.
Q R &
Indicates a page number where
additional information can be
found.
Copyright Notice
No part of this publication may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, without the prior written
permission of Seiko Epson Corporation. The information contained herein is designed only for use with this product. Epson is not responsible for any use of this information as applied to other printers.
Neither Seiko Epson Corporation nor its aliates shall be liable to the purchaser of this product or third parties for damages, losses, costs, or expenses incurred by the purchaser or third parties as a result of
accident, misuse, or abuse of this product or unauthorized modications, repairs, or alterations to this product, or (excluding the U.S.) failure to strictly comply with Seiko Epson Corporation’s operating and
maintenance instructions.
Seiko Epson Corporation shall not be liable for any damages or problems arising from the use of any options or any consumable products other than those designated as Original Epson Products or Epson
Approved Products by Seiko Epson Corporation.
Seiko Epson Corporation shall not be held liable for any damage resulting from electromagnetic interference that occurs from the use of any interface cables other than those designated as Epson Approved
Products by Seiko Epson Corporation.
EPSON® is a registered trademark, and EPSON EXCEED YOUR VISION or EXCEED YOUR VISION is a trademark of Seiko Epson Corporation.
General Notice: Other product names used herein are for identication purposes only and may be trademarks of their respective owners. Epson disclaims any and all rights in those marks.
3
Important Safety Instructions
Make sure the power cord
meets all relevant local safety
standards.
Do not use aerosol products
that contain ammable gases
inside or around the printer.
Doing so may cause re.
Place the printer near a wall
outlet where the power cord
can be easily unplugged.
Except as specically explained
in your documentation, do not
attempt to service the printer
yourself.
Use only the power cord that
comes with the printer. Use of
another cord may cause re or
shock. Do not use the cord with
any other equipment.
Keep ink cartridges out of the
reach of children and do not
drink the ink.
Use only the type of power
source indicated on the label.
Do not shake ink cartridges
after opening their packages;
this can cause leakage.
Do not let the power cord
become damaged or frayed.
If you remove an ink cartridge
for later use, protect the ink
supply area from dirt and
dust and store it in the same
environment as the printer. Do
not touch the ink supply port
or surrounding area.
Do not open the scanner unit
while copying, printing, or
scanning.
If ink gets on your skin, wash
it o with soap and water. If it
gets in your eyes, ush them
immediately with water. If
you still have discomfort or
vision problems, see a doctor
immediately.
4
Guide to Control Panel
Control panel design varies by area.
a b c d
P
Turns on/o printer. LCD screen shows the menu items. Displays detailed settings. Cancels/returns to the previous menu.
e f g
u, d, l, r, OK
Selects menu items. r moves the cursor, l deletes a character (backspace) when
entering/editing numbers or characters.
-
x y
x y
Starts the operation you selected in black
and white.
Cancels an ongoing operation or resets
settings.
5
Using the LCD Screen
Use u or d to set the
number of copies.
Adjusting the Angle of the Panel
To lower or close the panel, pull the release lever on the rear of the control
panel and then lower down. Simply lift the panel to raise it.
a b c
Press u or d to select
the menu/setting item.
Press r to enter the
setting item list.
Q
After 13 minutes of inactivity, the menu and guidance text are not
displayed on the screen to save energy. Press any button to return
the screen to its previous state.
6
Handling Paper and Originals
77
Selecting Paper
The availability of special paper
varies by area.
If you want to print
on this paper...
a Plain paper *¹ *² Plain Paper [27.5 mm] *³
b Epson Bright White
Ink Jet Paper *¹
c Epson Matte Paper
- Heavyweight
d Epson Photo
Quality Ink Jet
Paper
*1 You can perform 2-sided printing with this paper.
*2 Paper with a weight of 64 to 90 g/m².
*3 30 sheets for paper that already has printing on one side.
Choose this Paper
Type on the LCD
screen
Plain Paper 200 *³
Matte 20
Matte 80
Loading capacity
(sheets)
8
Loading Paper
A
B
C
Pull out.
D
Load toward the guide, printable side face DOWN.
Slide the guide to adjust to the
paper size you will use.
Q
For plain paper, do not load paper
above the c arrow mark inside
the edge guide. For Epson special
media, make sure the number
of sheets is less than the limit
specied for the media. R & 8
Fan the stack of paper and align the
edges.
Q
Do not use paper with binder
holes.
9
E
F
Q
Keep the cassette at and insert it
back into the printer carefully and
slowly.
Slide to the edges of paper.
G
Slide out and raise.
10
Q
Do not pull out or insert the
paper cassette while the printer is
operating.
Insert the cassette gently.
Q
See the online User’s Guide when
using Legal size paper.
Placing Originals
Automatic Document
Feeder (ADF)
Q
You can load your original
documents in the Automatic
Document Feeder (ADF) to copy or
scan multiple pages quickly.
Usable originals
Size A4/Letter/Legal
Type Plain paper
Weight 64 g/m² to 95 g/m²
Capacity 30 sheets or 3 mm or
less (A4, Letter) /10
sheets (Legal)
To prevent paper jams avoid
c
the following documents. For
these types, use the document
glass.
Documents held together with
O
paper clips, staples, and so on.
Documents that have tape or
O
paper stuck to them.
Photos, OHPs, or thermal
O
transfer paper.
Paper that is torn, wrinkled, or
O
has holes.
A
Open.
B
Slide.
C
Tap to even edges.
11
D E
Q
For 2-up Copy layout, place the
originals as shown on the right.
Insert facing-up.
Q
When you use the copy function
with the Automatic Document
Feeder (ADF), the print settings are
xed at Reduce/Enlarge - Actual
Size, Paper Type -Plain Paper,
and Paper Size - A4. The print out
is cropped if you copy an original
larger than A4.
12
Fit.
Document Glass
A
B
Place face-down horizontally.
Q
When there is a document in the Automatic Document Feeder (ADF) and
on the document glass, priority is given to the document in the Automatic
Document Feeder (ADF).
Slide to the corner.
13
14
Copying/Scanning
15
Copying Documents
A R & 9 B R & 11
C
D
Enter the settings menu.
16
Load paper. Place original horizontally.
E R & 19
Select the appropriate copy settings.
Q
Make sure you set the Paper Size
and Paper Type.
Set the number of copies.
F
Finish the settings.
G
Start copying.
17
Scanning to a
Computer
Q
Make sure you have installed
software for this printer on
your computer and connected
following the instructions on the
Start Here sheet.
A
B
18
C
Select Scan.
D
Select an item.
Place original horizontally.
E
Select your PC.
Enter the menu settings.
Q
You can change the computer
name on the control panel using
Epson Event Manager.
For more details, see the software
information in the online User’s
Guide.
Copy/Scan Menu List
Press x again to nish setting.
Copying
Copies 1 to 99
x Copy/Scan settings menu
2-Sided Copying 1>1-Sided, 1>2-Sided, 2>1-Sided, 2>2-Sided
Layout With Border, 2-up Copy
Reduce/Enlarge Actual Size, Auto Fit Page, A5 -> A4, A4 -> A5, Custom
Paper Size A4, A5
Paper Type Plain Paper, Matte
Quality Standard Quality, Best, Draft
Copy Density -4 to +4
Dry Time Standard, Long, Longer
Restore Default Settings Reset Network Settings, Reset All except Network
Network Settings See your online Network Guide for details.
Scan Scan to PC, Scan to PC (PDF), Scan to PC (Email), 2-Sided
Maintenance
* This setting is enabled if you select [Scan to PC], [Scan to PC (PDF)], or [Scan to PC
(Email)].
Settings, Reset All Settings
Scanning *
R & 28
19
20
Maintenance Menu
21
Checking the Ink
Cartridge Status
A C
B
D
22
Check and return.
Enter the settings menu.
BK1 BK2 !
Black Ink is low.
Select Maintenance.
Q
Please note that two black ink
cartridges are required for the
printer to function. You cannot
continue printing at normal
speed if one black cartridge has
expended or has been removed,
even if the other black cartridge
still contains ink. If a new cartridge
is not currently available, you can
temporarily print at slow speeds
using the remaining cartridge
when Plain Paper is selected for
Paper Type. Select Plain Paper
to continue printing at a slower
speed.
Select Ink Levels.
Q
You can replace ink cartridges
even if they are not expended.
Press x, select Maintenance, and
press OK. Select Ink Cartridge
Replacement, and press OK.
Q
Epson cannot guarantee the
quality or reliability of nongenuine ink. If non-genuine
ink cartridges are installed, the
ink cartridge status may not be
displayed.
Q
If an ink cartridge is running low,
prepare a new ink cartridge.
23
Checking/Cleaning
the Print Head
Q
Print head cleaning uses some ink
from all cartridges, so clean the
print head only if quality declines.
A R & 9
B
C
Select Maintenance.
24
D
Select Nozzle Check and then start.
Load A4-size paper.
E
Check the pattern and proceed.
Enter the settings menu.
F
G
Q
If quality does not improve after
cleaning four times, turn the
printer o and wait for at least six
hours. Then try cleaning the print
head again. If quality still does not
improve, contact Epson support.
Finish head cleaning.
Return to Copy mode.
25
Aligning the Print
Head
A R & 9
B
C
D
Select Head Alignment.
26
E
Print patterns.
Enter the settings menu.
F
Select the most solid pattern.
Select Maintenance.Load A4-size paper.
G
Select the pattern number for #1.
H
I
Repeat step G for other patterns.
Return to Copy mode.
27
Maintenance Menu
List
Press x to enter the settings menu. Then press u or d to select
Maintenance.
Press x to nish setting.
x Maintenance menu settings
Ink Levels
Nozzle Check
Head Cleaning
Head Alignment
Ink Cartridge Replacement
LCD Contrast +1 to +16
Scroll Speed Standard, Slow, Fast
Language
28
Solving Problems
29
Error Messages
Error Messages Solution
You need to replace the following ink cartridge(s): XXX
Remove the jammed paper. See your documentation.
Paper jam.
Open scanner unit and remove paper. Turn power o. See
documentation.
ADF error.
Remove any objects or documents inside ADF. Turn power o.
See documentation.
Paper feed error or jam.
Remove paper and reload it correctly. Turn power o. See
documentation.
Printer error
See your documentation.
Scanner error
See your documentation.
The printer’s ink pads are nearing the end of their service life.
Please contact Epson Support.
The printer’s ink pads are at the end of their service life. Please
contact Epson Support.
Replace the expended ink cartridges. R & 31
R & 34
R & 38
R & 39
R & 40
Turn the printer o and then back on. Make sure that no paper
is still in the printer. If the error message still appears, contact
Epson support.
Turn the printer o and then back on. If the error message still
appears, contact Epson support.
Contact Epson support to replace ink pads before the end of
their service life. When the ink pads are saturated, the printer
stops and Epson support is required to continue printing.
Contact Epson support to replace ink pads.
30
Replacing Ink
Cartridges
Ink Cartridge Handling Precautions
c
Never move the print head by hand.
O
Some ink is consumed from all cartridges during
O
the following operations: print head cleaning and
ink charging when an ink cartridge is installed.
For maximum ink eciency, only remove an ink
O
cartridge when you are ready to replace it. Ink
cartridges with low ink status may not be used
when reinserted.
Epson recommends the use of genuine Epson ink
O
cartridges. Epson cannot guarantee the quality
or reliability of non-genuine ink. The use of
non-genuine ink may cause damage that is not
covered by Epson’s warranties, and under certain
circumstances, may cause erratic printer behavior.
Information about non-genuine ink levels may
not be displayed, and use of non-genuine ink is
recorded for possible use in service support.
Make sure you have a new ink cartridge before
O
you begin replacement. Once you start replacing
a cartridge, you must complete all the steps in one
session.
Leave the expended cartridge installed until you
O
have obtained a replacement. Otherwise the ink
remaining in the print head nozzles may dry out.
Do not open the ink cartridge package until you
O
are ready to install it in the printer. The cartridge is
vacuum packed to maintain its reliability.
Other products not manufactured by Epson may
O
cause damage that is not covered by Epson’s
warranties, and under certain circumstances, may
cause erratic printer behavior.
Do not turn o the printer during ink charging as
O
this will waste ink.
31
A C
B
Check the color to replace. Open.
w
Never open the cartridge cover
while the print head is moving.
32
Proceed.
D
Open.
E F
Pinch and remove. Shake new cartridge.
c
Be careful not to break the hooks
on the side of the ink cartridge.
G H I
Remove the yellow tape. Insert and push. Close.
c
If you nd it dicult to close
the cover, press down on each
cartridge until it clicks into place.
J
Close. Ink charging starts.
Q
If you had to replace an ink
cartridge during copying, to
ensure copy quality after ink
charging is nished, cancel the
job that is copying and start again
from placing the originals.
33
Paper Jam
Paper Jam - jammed
inside 1
w
Never touch the buttons on the control panel while your hand is inside the
printer.
34
A
Open.
B C
Remove. Close.
D
Close.
E F
G
H
Pull out.
Remove.Turn around.
I J K
Open. Carefully remove. Reattach.
Remove.
L
Restart.
35
Q
If an error message cannot be
cleared, try the following steps.
M
N
O
Pull out.
P Q R
Carefully remove. Insert the cassette gently. Restart.
36
Remove.
Align the edges.
Q
If an error message cannot be
cleared, try the following steps.
S T U
V
Turn o. Unplug. Pull out.
W X
Remove. Insert the cassette gently.
Y
Connect and plug in.
Carefully stand the printer on its side.
Z
Turn on.
37
Paper Jam - jammed
inside 2
w
Never touch the buttons on the control panel while your hand is inside the
printer.
A
Open.
38
B
Remove.
C
Close.
D
Turn o, and then back on.
Paper Jam - Automatic
Document Feeder
(ADF)
A B
Open. Remove.
c
If you do not open the ADF cover,
the printer may be damaged.
C D E
Open. Remove. Open.
F
Remove.
39
Paper Jam - jammed
inside 3
A B C
Turn o. Open. Remove.
D E F
Close. Pull out.Close.
40
Q
If you cannot pull out the paper
cassette, go to the next section.
R & 43
G
H I J
Remove.
Carefully remove. Turn around. Pull out.
K L M N
Remove. Reattach. Insert the cassette gently.Remove.
41
Q
For plain paper, do not load paper
above the c arrow mark inside the
edge guide.
O
Turn on.
Q
If the same message appears, check the procedure for loading paper.
R & 9
If the error continues to occur, contact Epson support.
42
Cannot pull out the
paper cassette
A B C
Unplug. Carefully stand the printer on its side. Carefully pull out.
E F GD
Replace. Pull out. Remove.Remove.
43
H I J
Remove. Reattach. Insert the cassette gently.
Q
For plain paper, do not load paper
above the c arrow mark inside the
edge guide.
44
LK
Turn on.Connect and plug in.
Q
If the same message appears, check the procedure for loading paper.
R & 9
If the error continues to occur, contact Epson support.
Print Quality/Layout
Problems
Try the following solutions in order from the Top. For further information, see your online User’s Guide.
Problems Solution No.
You see banding (light lines) in your printouts or copies.
Your printout is blurry or smeared.
Your printout is faint or has gaps.
Your printout is grainy.
You see incorrect or missing colors.
The image size or position is incorrect.
Solutions
Make sure you select the correct paper type. R & 8
A
Make sure the printable side (the whiter or glossier side) of the paper is facing in the right direction. R & 9
B
Clean the print head. R & 24
C
Align the print head. R & 26
D
If quality is not improved, try aligning using the printer driver utility. See your online User’s Guide to align the print head.
To clean the inside of the printer, make a copy without placing a document on the document glass/ADF. For further
E
information, see your online User’s Guide.
For best results, use up ink cartridge within six months of opening the package. R & 31
F
Try to use genuine Epson ink cartridges and paper recommended by Epson.
G
If a moiré (cross-hatch) pattern appears on your copy, change the Reduce/Enlarge setting or shift the position of your
H
original.
Make sure you selected the correct Paper Size, Layout, and Reduce/Enlarge setting for the loaded paper. R & 19
I
Make sure you loaded paper and placed the original correctly. R & 9, 11
J
If the edges of the copy or photo are cropped o, move the original slightly away from the corner.
K
Clean the document glass. See your online User’s Guide.
L
ABCDFH
ABCDEG
ABCF
D
CF
IJKL
45
Contacting Epson
Support
If you cannot solve the problem using the troubleshooting information, contact Epson support services for assistance. You can get
the contact information for Epson support for your area in your online User’s Guide or warranty card. If it is not listed there, contact
the dealer where you purchased your product.
46
47
Available ink cartridge sizes vary by area.
BK1 BK2
K300 137(T1371) 137(T1371)
Getting more information.
© 2011 Seiko Epson Corporation. All rights reserved.
Printed in XXXXXX
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