All rights reserved. No part of this publication may be reproduced, stored in a retrieval system, or
transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or
otherwise, without the prior written permission of Seiko Epson Corporation. No patent liability is
assumed with respect to the use of the information contained herein. While every precaution has been
taken in the preparation of this book, Seiko Epson Corporation assumes no responsibility for errors or
omissions. Neither is any liability assumed for damages resulting from the use of the information
contained herein.
Neither Seiko Epson Corporation nor its affiliates shall be liable to the purchaser of this product or
third parties for damages, losses, costs, or expenses incurred by purchaser or third parties as a result
of: accident, misuse, or abuse of this product or unauthorized modifications, repairs, or alterations to
this product, or (excluding the U.S.) failure to strictly comply with Seiko Epson Corporation’s
operating and maintenance instructions.
Seiko Epson Corporation shall not be liable against any damages or problems arising from the use of
any options or any consumable products other than those designated as Original EPSON Products or
EPSON Approved Products by Seiko Epson Corporation.
EPSON and ESC/POS are registered trademarks of Seiko Epson Corporation.
NOTICE: The contents of this manual are subject to change without notice.
This Class A digital apparatus complies with
Canadian ICES-003.
Cet appareil numérique de la classe A est
conforme à la norme NMB-003 du Canada.
FCC Compliance Statement For
American Users
This equipment has been tested and found to
comply with the limits for a Class A digital device,
pursuant to Part 15 of the FCC Rules. These limits
are designed to provide reasonable protection
against harmful interference when the equipment
is operated in a commercial environment.
This equipment generates, uses, and can radiate
radio frequency energy and, if not installed and
used in accordance with the instruction manual,
may cause harmful interference to radio
communications.
Operation of this equipment in a residential area is
likely to cause harmful interference, in which case
the user will be required to correct the interference
at his own expense.
TM-J9000/J9100 1
Important Safety Information
This section presents important information intended to ensure safe and
effective use of this product. Read this section carefully and store it in an
accessible location.
Key to Symbols
The symbols in this manual are identified by their level of importance, as
defined below. Read the following carefully before handling the product.
WARNING:
Warnings must be followed carefully to avoid serious bodily injury.
CAUTION:
Cautions must be observed to avoid minor injury to yourself or damage to
your equipment.
Safety Precautions
WARNING:
Shut down your equipment immediately if it produces smoke, a strange
odor, or unusual noise. Continued use may lead to fire. Immediately unplug
the equipment and contact your dealer or a Seiko Epson service center for
advice.
Never attempt to repair this product yourself. Improper repair work can be
dangerous.
Never disassemble or modify this product. Tampering with this product may
result in injury or fire.
Be sure to use the specified power source. Connection to an improper
power source may cause fire.
Do not allow foreign matter to fall into the equipment. Penetration by
foreign objects may lead to fire.
If water or other liquid spills into this equipment, do not continue to use it.
Continued use may lead to fire. Unplug the power cord immediately and
contact your dealer or a Seiko Epsonservice center for advice.
Seiko Epson recommends using the designated EPSON AC adapter
(PS-180) for the printer.
2 TM-J9000/J9100
English
CAUTION:
Do not connect cables in ways other than those mentioned in this manual.
Different connections may cause equipment damage and burning.
Be sure to set this equipment on a firm, stable, horizontal surface. Product
may break or cause injury if it falls.
Do not use in locations subject to high humidity or dust levels. Excessive
humidity and dust may cause equipment damage or fire.
Do not place heavy objects on top of this product. Never stand or lean on
this product. Equipment may fall or collapse, causing breakage and
possible injury.
To ensure safety, unplug this product before leaving it unused for an
extended period.
Before moving the product, unplug it and unplug all cables connected to
it.
If ink leaks out of the printer, wipe up the ink with a cloth or similar material
immediately and contact your dealer or a Seiko Epson service center for
advice.
Notes on Usage
❏When using the printer, do not open the covers.
❏Protect the printer from impact.
❏Do not apply excessive force to the printer case.
❏Do not place food or beverages such as coffee on the printer case.
Notes on Installation
❏Be sure that the printer is installed horizontally.
❏Do not install the printer in a dusty place.
❏Install the printer away from magnetic devices.
❏Cables or other foreign objects must not be caught on the printer.
❏Because cards are ejected toward the back of the printer, allow at least
60 mm {2.36} behind the printer when installing it.
Notes on Transportation
1.Remove the ink cartridge before transporting the printer. After
transportation, install a new ink cartridge.
2.Keep the printer upright and horizontal during transportion.
3.Be sure not to ship ink cartridges that have been removed from the
packing. Ink may leak.
TM-J9000/J9100 3
English
Feed
Purpose of This Manual
This manual describes basic operations for operators of the single color
(black ink) TM-J9000 printer, and the two color (black and red/green/
blue) TM-J9100 printer to enable safe and correct use of the printer.
Part Names
Scanner
Roll paper section
er
Roll paper cover
open button
Cartridge cover tab
Power supply connector USB connector
Validation section
Control panel
Card entrance
Power switch
Locking wire saddle
DIP switch 2
Note:
DIP Switch 2 is intended for switching the interface. Do not change the position
of the DIP switch 2 except when changing the interface.
Hooking the USB cable on the locking wire saddle prevents the cable from
falling off.
Unpacking
The following items are included for the standard specification printer. If
any item is damaged, contact your dealer.
❏Printer❏Roll paper
❏Ink cartridge❏User’s Manual (this manual)
❏Power switch cover❏Feeder guide
❏Instruction sheet❏Ink cartridge manual
❏Pocket (only for the ASF model)
4 TM-J9000/J9100
Attaching the Feeder Guide
Feeding paper using the included feeder guide allows you to insert a
check straight. Also, the auto sheet feeder (ASF) model printers can feed
up to 25 checks without manual feeding.
Follow these steps to attach the feeder guide.
1.Hold the edge of the feeder guide carefully.
2.Insert the dowels of the feeder guide into the holes on the feeder
guide; then move it down until it stops in place.
Dowel of the feeder guide
English
➀
➁
Attaching the Pocket (only for the ASF model)
A pocket is provided with each auto sheet feeder (ASF) model printer.
Follow the steps shown below to attach the pocket.
1.Push down the pocket cover on the left of the printer, and remove it.
Note:
To attach the cover again, insert the cover while pushing it up.
TM-J9000/J9100 5
English
2.Make sure that the ejection lever is open. If it is closed, open it.
The ejection lever is open.The ejection lever is closed.
Note:
Be careful not to hurt your fingers on the lever edge.
3.Position the pocket as shown in the picture below, and push it into the
printer until it clicks in place.
➀
➁
Insert the hooks on the four corners of the
pocket into the holes indicated with the
circles, and move the pocket into place.
4.Unfold the stopper of the pocket as shown in the following picture.
Stopper
6 TM-J9000/J9100
English
Note:
To remove the pocket, place the printer vertically as shown in the picture below;
then while pushing up the lever on the bottom of the pocket, slightly push the
pocket backward, and then pull it up.
➁
➀
Push up the lever.
Control Panel (LEDs and Buttons)
POWER LEDPOWER LED
ERROR LED
INK LED (Black)
INK LED (Color)
PAPER OUT LED
VALIDATION/
FEEDER LED
ID LED
(TM-J9100) Two color model
POWER LED
❏Comes on when the printer power is on.
❏ Flashes during cleaning and other operations, such as power-on and
power-off.
Note:
Never open a cover or turn off the printer while the POWER LED is flashing.
ERROR LED
INK LED (Black)
(Unused)
PAPER OUT LED
VALIDATION/
FEEDER LED
ID LED
(TM-J9000) Single color model
ERROR LED
❏Comes on when the printer is off line (and when the roll paper is out,
or the printer cover is open.)
❏Flashes when an error occurs. (See the “Troubleshooting” (on page 19
of this manual) for more information.)
TM-J9000/J9100 7
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