General Notice:Other product names used herein are for identification purpose only and may be trademarks or re
Copyri
hts reserved. No part of this manual may be reproduced, stored in a retrieval system, or transmitted in any form or by any means,
All ri
electronic, mechanical, photocopyi n
The contents of this manual are subject to chan
All effort have been made to ensure the accuracy of the contents of this manual. However , shoul d any errors be detected, SEIKO EPSON
would
The above not withstandin
thereof.
reatly appreciate being informed of them.
SEIKO EPSON CORPORATION can assume no responsibility for any errors in this manual or the consequences
, recording, or otherwise, without the prior written permission of SEIKO EPSON CORPORATION.
e without notice.
istered trademarks of their
hts in those marks.
PRECAUTIONS
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Precautionary notations throughout the text are categorized relative to 1)Personal injury and 2) damage to equipment.
DANGER
WARNING
The precautionary measures itemized below should a lways be observed when performin
Signals a precaution which, if ignored, could result in serious or fatal personal injury. Great caution should be exercised in
performin
Signals a precaution which, if ignored, could result in damage to equipment.
procedures preceded by DANGER Headings.
repair/maintenance procedures.
DANGER
1. ALWAYS DISCONNECT THE PRODUCT FROM THE POWER SOURCE AND PERIPHERAL DEVICES PERFORMING ANY MAINTENANCE
OR REPAIR PROCEDURES.
2. NOWORK SHOULD BE PERFORMED ON THE UNIT BY PERSONS UNFAMILIAR WITH BASIC SAFETY MEASURES AS DICTATED FOR
ALL ELECTRONICS TECHNICIANS IN THEIR LINE OF WORK.
3. WHEN PERFORMING TESTING AS DICTATED WITHIN THIS MANUAL, DO NOT CONNECT THE UNIT TO A POWER SOURCE UNTIL
INSTRUCTED TO DO SO. WHEN THE POWER SUPPLY CABLE MUST BE CONNECTED, USE EXTREME CAUTION IN WORKING ON
POWER SUPPLY AND OTHER ELECTRONIC COMPONENTS.
WARNING
1. REPAIRS ON EPSON PRODUCT SHOULD BE PERFORMED ONLY BY AN EPSON CERTIFIED REPAIR TECHNICIAN.
2. MAKE CERTAIN THAT THE SOURCE VOLTAGES IS THE SAME AS THE RATED VOLTAGE, LISTED ON THE SERIAL NUMBER/RATING
PLATE. IF THE EPSON PRODUCT HAS A PRIMARY AC RATING DIFFERENT FROM AVAILABLE POWER SOURCE, DO NOT CONNECT IT
TO THE POWER SOURCE.
3. ALWAYS VERIFY THAT THE EPSON PRODUCT HAS BEEN DISCONNECTED FROM THE POWER SOURCE BEFORE REMOVING OR
REPLACING PRINTED CIRCUIT BOARDS AND/OR INDIVIDUAL CHIPS.
4. IN ORDER TO PROTECT SENSITIVE MICROPROCESSORS AND CIRCUITRY, USE STATIC DISCHARGE EQUIPMENT, SUCH AS ANTISTATIC WRIST STRAPS, WHEN ACCESSING INTERNAL COMPONENTS.
5. REPLACE MALFUNCTIONING COMPONENTS ONLY WITH THOSE COMPONENTS BY THE MANUFACTURE; INTRODUCTION OF
SECOND-SOURCE ICs OR OTHER NONAPPROVED COMPONENTS MAY DAMAGE THE PRODUCT AND VOID ANY APPLICABLE EPSON
WARRANTY.
PREFACE
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This manual describes basic functions, theory of el ectrical and mechanical operations, maintenance and repair pro cedures of FX-980. The
instructions and procedures included herein are intended for the experienced repair technicians, and attention should be
the precedin
page. The chapters are organized as follows:
CHAPTER 1.PRODUCT DESCRIPTIONS
Provides a general overview and specifications of the product.
CHAPTER 2.OPERATING PRINCIPLES
Describes the theory of electrical and mechanical operations of the product.
CHAPTER 3.DISASSEMBLY AND ASSEMBLY
Describes the step-by-step procedures for disassembling and assembling the
product.
CHAPTER 4.ADJUSTMENTS
Provides Epson-approved methods for adjustment.
CHAPTER 5.TROUBLESHOOTING
Provides the step-by-step procedures for troubleshooting.
iven to the precautions on
CHAPTER 6.MAINTENANCE
Provides preventive maintenance procedures and the lists of Epson-approved
lubricants and adhesives required for servicing the product.
APPENDIX
Provides the following additional information for reference:
• EEPROM Address Map
• Connector Pin Assignments
• C276 Main Board / C244 PSH Board Component Layout
• C276 Main Board / C244 PSH Board Circuit Diagram
The EPSON FX-980 serial impact dot matrix printeris designed based
on the existing FX-2170. Both products are common in most features,
but vary in width; the FX-980 is narrower than the FX-2170. So this
manual only provides information specific to the FX-980.
1.2 Specifications
These specifications provide statistical information for the FX-980. For
information that is not included in this section, refer to the FX-2170
Service Manual.
Copy capability:1 original + 5 copies always
1 original + 6 copies at pull tractor feed
(front, bottom)
Control panel functions:Font, Pause, Condensed Pause, Tear off,
Bin, LF/FF, Load/Eject, Micro Adjust,
Self-Test, Data Dump, and the Default
Setting
Power supply:Universal Power Supply version
supported
1.2.1 Features
The main features of this printer are:
Print speed:High speed draft: 506 cps at 10 cpi
Draft: 380 cps at 10 cpi
NLQ: 95 cps at 10 cpi
Character tables:Standard version: 13 tables
NLSP version: 37 tables
Reliability:Total print volume: 25 million lines
(except printhead)
MTBF: 10,000 power on hours (POH)
Printhead life:300 million cahracters
Ribbon life:7.5 million characters
Interface:Bi-directional parallel interface
Type-B interface
Serial interface
Control codes:ESC/P2 and IBM 2380 plus emulation
Product DescriptionOverview9
Figure 1-1. Exterior View of the FX-980
FX-980Revision A
1.2.2 Accessories
Table 1-1. Items Included with the Printer
Enclosed ItemsQuantity
User's manual1
Driver diskette1
Ribbon cartridge1
Power supply cable (230 V Version)1
Table 1-2. Consumable and Optional Items
UnitDescription
Ribbon cartridgeS015091-0036
Ribbon packS010036-0036
High-capacity cut sheet feeder (bin 1)C806841 (EAI), C806842 (Non-EAI)
Second bin cut sheet feeder (bin 2)C806851 (EAI), C806852 (Non-EAI)
Pull tractor unitC800331 (EAI), C800332 (Non-EAI)
Roll paper holder#8310
32 KB intelligent serial I/F cardC82307* / C82308*
Type-B Local Talk I/F cardC82312*
Coax I/F cardC82314*
Twinax I/F cardC82315*
IEEE-1284 parallel I/F cardC82345*
Type-B Ethernet I/F card for 10Base T/2C82362*
Type-B Ethernet I/F card for 100Base T /
100Base TX
*1: When you use Ethernet interface card (C82363*), you need to attach the
optional interface card adapter (C82525*) to the interface card.
C82363*
*1
, C82364*,
Product DescriptionSpecifications10
FX-980Revision A
1.3 Hardware Specifications
Print speed and printable columns: See the table below.
This section also contains information specific to the FX-980. For other
information, refer to the FX-2170 Service Manual.
1. When the power sup ply v ol tag e drops to the low er l im it, the printer stops printing and
then starts printing on that line again more slowly than before.
2. When the head temperature rises to the upper limit, the printer stops printing. When
the head temperature falls to the normal level, the printer start printing again more
slowly than before.
3. Copy 1: When the paper thieckess lever is set to 2 or 3.
4. Copy 2: When the paper thickness lever is set to 4 or more.
Product DescriptionHardware Specifications11
FX-980Revision A
1.3.2 Paper Handling
Feeding method
Friction feed (front, rear)
Push tractor feed (front lever)
Push & Pull tractor feed (front, rear)
Pull tractor feed (front, rear, bottom)
Feed speed
Normal mode:1/6 inch feed:46 msec
Continuous feed:0.127 MPS (m/second)
5.0 IPS (inches / second)
Copy mode:1/6 inch feed:68 msec
Continuous feed:0.078 MPS (m/second)
3.1 IPS (inches/second)
Input data buffer:0 Kbyte or 64 Kbyte
(depends on the default setting)
Product DescriptionHardware Specifications12
FX-980Revision A
Release lever:See the following table.
Paper thickenss lever:See the following table.
Table 1-5. Release Lever Settings
Lever PositionPaper path / FeederPaper / Media
Manual insertion (front)
Manual insertion (rear)
Friction
CSF Bin 1
CSF Bin 2Cut sheet (Single sheet)
Roll paper holderRoll paper
Continuous paper (Single sheet &
Multipart), Continuous paper with labels
Continuous paper (Single sheet &
Multipart), Continuous paper with labels
Continuous paper
(Single sheet & Multipart)
Continuous paper
(Single sheet & Multipart)
Continuous paper (Single sheet &
Multipart), Continuous paper with labels
Table 1-6. Adjust Lever Setting Position
Setting
Position
00.00240.0043over 0.06 up to 0.11
10.00430.0071over 0.11 up to 0.18
20.00710.0079over 0.18 up to 0.20
30.00790.0098over 0.20 up to 0.25
40.00980.0126over 0.25 up to 0.32
50.01260.0154over 0.32 up to 0.39
60.01540.0185over 0.39 up to 0.47
Paper Thickness (inch)
Paper Thickness (mm)
MinimumMaximum
Full release
Pull tractor feed (rear)
Pull tractor feed
(bottom)
Continuous paper
(Single sheet & Multipart)
Continuous paper (Single sheet &
Multipart), Continuous paper with labels
Product DescriptionHardware Specifications13
FX-980Revision A
1.3.3 Paper Specifications
Cut sheet (multipart)
This section provides paper specifications for the FX-980.
Cut seet (single sheet, not multipart)
Table 1-7. Cut Sheet (Single Sheet, Not Multipart)
Front EntryRear Entry
MinimumMaximumMinimumMaximum
Width
Length
Thickness
Weight
Quality
(inch)
(mm)
(inch)
(mm)
(inch)
(mm)
(g/m2)
(lb.)
3.9
100
5.8
148
0.0025
0.065
52
14
Plain paper, Recycled paper
crumpled
*1: Value whe n CSF bin 2 is used.
*2: Printing on recycled paper is available only under normal temperature and
humidity conditions.
10.1
257
14.3
364
0.0055
0.14
90
24
3.9 (7.2*1)
0.0025
0.065
52
14
*1
)
*1
)
100 (182
3.9 (8.3*1)
100 (210
*2
, Not curled, folded, or
0.0055
10.1
257
14.3
364
0.14
90
24
Table 1-8. Cut Sheet (Multipart)
Front EntryRear Entry
MinimumMaximumMinimumMaximum
Width
Length
Copies1 original + 5 copies1 original + 5 copies
Total Thickness
Weight
(one sheet of
multipart)
Quality
Jointing
(inch)
(mm)
(inch)
(mm)
(inch)
(mm)
(g/m2)
(lb.)
3.9
100
5.8
148
0.0047
0.12
40
12
Plain paper, Recycled paper, Paper that is not curled,
folded, or crumpled.
Line glue at the top or one
side of form.
10.1
257
14.3
364
0.018
0.46
58
15
3.9
100
3.9
100
0.0047
0.12
40
12
Line glue at the top of form.
*1: Not available for the 2nd CSF.
*1
10.1
257
14.3
364
0.018
0.46
58
15
Product DescriptionHardware Specifications14
FX-980Revision A
Envelope
Continuous paper (Single sheet and Multipart)
Table 1-9. Envelope
Front EntryRear Entry
MinimumMaximumMinimumMaximum
Envelop
Width
(No. 6)
Length
Width
Envelop
(No. 10)
Length
Total Thickness
Weight
Quality- - -
(inch)
(mm)
(inch)
(mm)
(inch)
(mm)
(inch)
(mm)
(inch)
(mm)
(g/m2)
(lb.)
- - -
- - -
- - -
- - -
- - -- - -
- - -
- - -- - -
6.5
165
3.6
92
9.5
241
4.1
105
0.0063
0.16
The difference of thickness
at the printable area is within
0.0098 inch (0.25mm).
45
12
BOND paper, plain paper or
AIRMAIL
No glue at a flap
Not curled, not folded, not
crumpled
0.020
0.52
90
24
Table 1-10. Continuous Paper (Single sheet and Multipart)
Front EntryRear EntryBottom Entry
Min.Max.Min.Max.Min.Max.
Width
Length
(one page)
Copies
Total
Thickness
Weight
(not
multipart)
Weight
(one sheet
of multipart )
QualityPlain paper, Recycled paper, Carbonless multipart paper
JointingPoint glue or paper staple (both sides)
(inch)
(mm)
(inch)
(mm)4101.6
(inch)
(mm)
(g/m
(lb.)
(g/m2)
(lb.)
2
)
4
101.6
1 original + 5
0.0025
0.065
52
14
40
12
10.0
254
22
558.84101.622558.84101.622558.8
*1
copies
0.018
0.46
82
22
58
15
4
101.6
1 original + 5
0.0025
0.065
52
14
40
12
*1: When pull tractor is used, 1 original copy + 6 copies is available.
copies
10.0
254
0.018
0.46
82
22
58
15
4
101.6
1 original + 5
copies
0.0025
0.065
52
14
40
12
10.0
254
*1
0.018
0.46
82
22
58
15
NOTES:
1. Printing on envelope is available only under normal temperature and humidity
conditions.
2. Envelopes should be inserted from rear entrance only.
3. Set the longer side of envelope horizontally.
Product DescriptionHardware Specifications15
FX-980Revision A
Coutnuous paper with labels
Roll paper
Table 1-11. Continuous Paper with Labels
Front EntryBottom EntryRear Entry
Min.Max.Min.Max.Min.Max.
Label size
Base sheet width
Base sheet length
(one page)
Base sheet
thickness
Total thickness
Label weight
Quality
(inch)
(mm)4101.6
(inch)
(mm)4101.622558.84101.6
(inch)
(mm)
(inch)
(mm)
(g/m2)
(lb.)
See the figure
below.
10.0
254
0.0028
0.07
0.0063
0.16
AVERY CONTINUOUS FORM
LABELS, AVERY MINI-LINE LABELS
or the same quality labels
0.0035
0.09
0.0075
0.19
64
17
NOTES:
1. Printing on labels is available only under normal temperature and humidity condition.
2. The base sheet of labels must be continuous paper.
3. Continuous paper with labels should be inserted from the front or bottom entrance.
2.5 inch (63.5 mm) min.
See the figure
below.
4
101.6
0.0028
0.07
0.0063
0.16
10.0
558.8
0.0035
0.09
0.0075
0.19
64
17
254
22
---
------
------
------
---
---
Table 1-12. Roll Paper
Front EntryRear Entry
MinimumMaximumMinimumMaximum
Width
Length
Thickness
Weight
Quality- - -
(inch)
(mm)
(inch)
(mm)
(inch)
(mm)
(g/m2)
(lb.)
- - -
- - - - - -
- - -- - -
- - -- - -
8.5
216
0.0028
0.07
52
14
Plain paper, Recycl ed p aper
Not curled, folded, or
crumpled
0.0035
0.09
82
22
15/16inch
(23.8 mm)
min.
Label
R 0.1 inch (2.5 mm) min.
Figure 1-2. Printable Area - Label
Product DescriptionHardware Specifications16
FX-980Revision A
1.3.4 Ribbon Specifications
Type:Fabric
Color:Black
Ribbon Life:Approximately 7.5 million character s
(Draft 10 cpi, 14 dots / character)
Power consumption: Approximatel y 46 W
(ISO/IEC10561 Letter pattern)
Energy Star Compliant
Insulation resistance: 10 M
Dielectric strength:AC 1500 Vrms. 1 min.
Ω min.
(between AC line and chassis, DC 500 V)
(between AC line and chassis)
1.3.5 Electrical Specifications
The electrical specifications for the FX-980 are t he same as for the FX2170 except for the items belo w. For informati on on other items, see t he
FX-2170 Service Manual.
120 V Version
Input voltage range:AC 99 to 132 V
Power consumption: Approximately 46 W
(ISO/IEC10561 Letter pattern)
Energy Star Compliant
230 V version
Power consumption: Approximately 46 W
(ISO/IEC10561 Letter pattern)
Energy Star Compliant
UPS version
Rated voltage range: AC 100 to 120 V / AC 220 to 240 V
Input voltage range:AC 90 to 132 V / AC198 to 264 V
Rated frequency range:50 to 60 Hz
Input frequency range:49.5 to 60.5 Hz
Rated current:1.1 A (max. 2.2 A / 0.6 A (max 1.1 A)
1.3.6 Reliability
Total print volume:25 million lines (except printhead)
MTBF:10000 POH (24% duty)
Printhead life:Approximately 300 million characters
1.3.7 Safety Approvals
120 V version
Safety standards:UL1950, CSA C22.2 No. 950
EMI:FCC part15 subpart B class B
CSA C108.8 class B
230 V version
Safety standards:EN60950 (VDE)
EMI:EN55022 (CISPR pub.22) class B
AS/NZS 3548 class B
UPS version
Safety standards:UL1950, CSA C22.2 No. 950,
EN60950 (VDE)
Product DescriptionHardware Specifications17
FX-980Revision A
EMI:FCC part15 subpart B class B
CSA C108.8 class B
EN55022 (CISPR pub.22) class B
AS/NZS 3548 class B
1.3.8 CE Marking
230 V version & UPS version
Low voltage directive 73/23/EEC:EN60950
EMC Directive 89/336/EEC:EN55022 class B
EN61000-3-2
EN61000-3-3
EN50082-1
IEC801-2
IEC801-3
IEC801-4
1.3.9 Physical Specifications
Without options
- Dimensions: 528 mm(W) x 404 mm(D) x 236 mm(H)
- Weight:Approximately 11 kg
Including CSF bin 1
- Dimensions: 528 mm(W) x 471 mm(D) x 380 mm(H)
- Weight:Approximately 13 kg
Including CSF bin 1 & bin 2
- Dimensions: 528 mm(W) x 600 mm(D) x 411 mm(H)
- Weight:Aproximately 13.5 kg
Product DescriptionHardware Specifications18
FX-980Revision A
1.4 Firmware Specifications
This section describes the firmware specifications for the FX-980.
1.4.1 Control Codes and Fonts
Control codes:ESC/P2 and IBM 2391 Plus Emulation
Character tables:
Standard version (13 character tables )
Italic tablePC 860 (Portuguese)
PC 850 (Multilingual)PC 437 (US, Standard Europe)
PC 861 (Icelandic)PC 863 (Canadian-French)
PC 865 (Nordic)Abicomp
BRASCIIRoman 8
ISO Latin 1PC 858
ISO 8859-15
NLSP version (37 character tables)
Italic tablePC437 (US, Standard Europe)
PC437 GreekPC850 (Multilingual)
PC852 (East Europe) PC853 (Turkish)PC855 (Cyrillic)
PC857 (Turkish)PC866 (Russian)PC869(Greek)
MAZOWIA (Poland)Code MJK (CSFR)
ISO 8859-7 (Latin/Greek)lSO Latin 1T (Turkish)
Bulgaria (Bulgarian)PC774 (LST 1283:1993)
Estonia (Estonia)ISO 8859-2PC866 LAT. (Latvian)
PC866 UKR (Ukraina)PC860 (Portuguese)
PC861 (Icelandic)PC865 (Nordic)PC APTEC(Arabic)
PC708 (Arabic)PC720 (Arabic)PCAR864 (Arabic)
PC863 (Canadian-French)Abicomp
BRASCIIRoman 8 ISO Latin 1
Hebrew7*Hebrew8*PC862 (Hebrew)*
PC 858lSO 8859-15
International character set (13 countr ies)
U.S.A.FranceGermany
U.K.Denmark 1Sweden
ItalySpain 1Japan
NorwayDenmark 2Spain 2
Latin America
* The international and legal characters are these 12 codes:
Character tables and available typefaces:
The following bitmap fonts are supported by all character tables
available for FX-980.
EPSON Draft, EPSON Roman, EPSON Sans Serif
NOTE:
ESC R command is effective on all the chracter tables.
* Not displayed in the Default setting mode.
Product DescriptionFirmware Specifications19
FX-980Revision A
1.4.2 Printable Area
Printable area for the FX-980 is the same as for the FX-2170 exept for
the point below:
Cut Sheet:
Left Margine
(Single/Multipart)
Right Margine
(Single/Multipart)
<FX-980>
3 mm or more (Paper width is
27 mm or more (Paper width is ≤ 257 mm)
<FX-980>
3 mm or more (Paper width is
27 mm or more (Paper width is
216 mm)
≤
216 mm)
≤
257 mm)
≤
1.4.3 Interface Specifications
This printer provides bi-directional 8-bit parallel interface, serial
interface, and Type-B interface ooptional interface card slot as
standard.
For information that is not covered in this section, refer to the FX-2170
Service Manual.
1.4.3.1 Parallel Interface (Forward Channel)
Transmission mode:IEEE-1284 compatibil ity mode
Signal level:TTL compatible
IEEE-1284 level 1 device)
Pin assignment: The pin assignment (forward channel) is
the same as for the FX-2170 except for
the function of the pins below:
Pin No.Function
18<FX-980> This line is pulled up to +5 V through 3.9 k Ω resistor.
35<FX-980> This line is pulled up to +5 V through 1.0 k Ω resistor.
BUSY signal is active (HIGH level) under the conditions below:
In addition to the conditions given in the FX-2170 Service Manual,
If -ERROR or PE signal is active (low level, high level,
respectively).
-ERROR signal is active (low level) under the conditions below:
If there is a paper-out error.
If there is a release lever error.
If there is a cover open error.
PE signal is active (high level) under the condition below:
If therer is a paper-out error.
Product DescriptionFirmware Specifications20
FX-980Revision A
1.4.3.2 Parallel Interface (Reverse Channel)
Transmission mode:8 bit parallel, IEEE-1284 nibble mode
Synchronization:Refer to the IEEE-1284 specification
Handshaking:Refer to the IEEE-1284 specification
Signal level:IEEE-1284 level 1 device
Data transmission timing: Refer to the IEEE-1284 specification