No part of this publication may be reproduced, stored in a retrieval system, or transmitted
in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise,
without the pr ior written permission of Seik o Epson Corporation. The info rmation contained
herein is designed only for use with this Epson printer. Epson is not responsible for any use
of this information as applied to other printers.
Neither Seiko Epson Corporation nor its affiliates shall be liable to the purchaser of this
product or third parties for damages, losses, costs, or expenses incurred by the purchaser or
third parties as a result of: accident, misuse, or abuse of this product or unauthorized
modifications, repairs, or alterations to this product, or (excluding the U.S.) failure to strictly
comply with Seiko Epson Corporation’s operating and maintenance instructions.
Seiko Epson Corporation shall not be liable for any damages or problems arising from the
use of any options or any consumable products other than th ose designated as Original Epson
Products or Epson Approved Products by Seiko Epson Corporation.
EPSON and EPSON ESC/P are registered trademarks of Seiko Epson Corporation.
®
Microsoft
Corporation.
IBM is a registered trademark of International Business Machines Corporation.
General Notice: Other product names used herein are for identification purposes only and may be
trademarks of their respective owners. Epson disclaims any and all rights in those marks.
must be followed carefully to avoid bodily injury.
w
Cautions
must be observed to avoid damage to your equipment.
c
Notes
contain important information and useful tips on the operation of your
printer.
Hot Parts Caution Symbol
This symbol is placed on the print head to indicate that
K
it may be hot. Never touch this part just after the
printer has been used. Let it cool for a few minutes
before touching it.
Important Safety Instructions
Read all of these safety instructions before using the printer. In
addition, follow all warnings and instructions marked on the
printer itself.
6Safety Instructions
When setting up the printer
❏Because the printer weights approximately 34 kg, you should
not lift or carry it alone. Two people should carry it by the
bottom.
❏Do not place the printer on an unstable surface or near a
radiator or heat source.
❏Place the printer on a flat surface. The printer will not operate
properly if it is tilted or placed at an angle.
❏Do not place this product on a soft, unstable surface like a bed
or a sofa, or a small, enclosed area, as this restricts ventilation.
❏Do not block or cover the slots and openings in the printer’s
cabinet, and do not insert objects through the slots.
❏Use only the type of power source indicated on the printer’s
label. If you are not sure of the power supply specifications in
your area, contact your local power company or consult your
dealer.
❏Connect all equipment to properly grounded electrical
outlets. Avoid using outlets on the same circuit as
photocopiers or air control systems that regularly switch on
and off.
1
1
1
1
1
1
1
1
❏Do not use a damaged or frayed power cord.
❏The power cord should be placed to avoid abrasions, cuts,
fraying, crimping, kinking, and other damage.
❏If you use an extension cord with the printer, make sure the
total ampere rating of all devices plugged into the extension
cord does not exceed the cord’s ampere rating. Also, make
sure the total ampere of all devices plugged into the electrical
outlet does not exceed the electrical outlet’s ampere rating.
Safety Instructions7
1
1
1
1
❏Use only the power cord that comes with this product. Use of
another cord may result in fire or electric shock.
❏This product’s power cord is for use with this product only.
Use with other equipment may result in fire or electric shock.
When maintaining the printer
❏Unplug the printer before cleaning it, and always clean it with
a piece of damp cloth only.
❏Do not spill liquid onto the printer.
❏Except as specifically explained in this guide, do not attempt
to service the printer yourself.
❏Unplug the printer and refer servicing to qualified service
personnel under the following conditions:
i.If the power cord or plug is damaged.
ii.If liquid has entered the printer.
iii. If the printer has been dropped or the cabinet damaged.
iv. If the printer does not operate normally or exhibits a
distinct change in performance.
❏Adjust only those controls that are covered by the operating
instructions.
❏If you plan to use the printer in Germany, observe the
following:
To provide adequate short-circuit protection and
over-current protection for this printer, the building
installation must be protected by a 16-amp circuit breaker.
8Safety Instructions
Bei Anschluss des Druckers an die Stromversorgung muss
sichergestellt werden, dass die Gebaudeinstallation mit einer
16 A-Sicherung abgesichert ist.
1
When Handling the paper
❏Never feed labels backward using the Micro Feedd button.
When fed backward, labels can easily peel off the backing
sheet and cause a paper jam.
❏Because labels are sensitive to temperature and humidity, use
them only under normal operating conditions described
below:
Temperature15 to 25°C (59 to 77°F)
Humidity30 to 60% RH
❏Do not leave labels loaded in the printer between jobs; they
may curl around the platen and jam when you resume
printing.
❏Do not load paper that is curled or has been folded.
When operating the printer
❏Adjust only those controls that are covered in the user
documentation. Improper adjustment of other controls may
result in damage requiring extensive repair by a qualified
technician.
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❏Whenever you turn off the printer, wait at least five seconds
before turning it back on; otherwise, you may damage the
printer.
❏Do not turn off the printer while it is printing the self test.
Always press the Pause button to stop printing and then turn
off the printer.
Safety Instructions9
1
1
❏Do not turn off the printer while it is printing the hex dump.
Always press the Pause button to stop printing and then turn
off the printer.
❏Do not reconnect the power cord to an electrical outlet that
has the wrong voltage for your printer.
❏Never replace the print head yourself; you may damage the
printer. Also, other parts of the printer must be checked when
the print head is replaced.
❏You need to move the print head by hand to replace the ribbon
cartridge. If you have just used the printer, the print head may
be hot; let it cool for a few minutes before touching it.
ENERGY STAR
The International ENERGY STAR® Office Equipment Program is
a voluntary partnership with the computer and office equipment
industry to promote the introduction of energy-efficient personal
computers, monitors, printers, fax machines, copiers, scanners,
and multifunction devices in an effort to reduce air pollution
caused by power generation. Their standards and logos are
uniform among participating nations.
®
Compliance
As an
ENERGY STAR
has determined that this product meets
the
ENERGY STAR
energy efficiency.
®
Partner, Epson
®
guidelines for
10Safety Instructions
Chapter 2
Paper Handling
Using the Two-Tractor System
Your printer’s paper handling system consists of a front push
tractor and a rear push tractor. Both tractors are easy to load and
operate, and both accommodate a wide variety of paper types,
including labels and multi-part forms.
The printer automatically adjusts to the thickness of the paper
loaded when the Platen gap setting is set to Auto in the SelecType
mode. See “SelecType mode” on page 88 for details.
You can print on continuous paper from 3 inches (76.2 mm) to
16.5 inches (419.1 mm) wide. Your printer senses the paper width
automatically.
When using more than two types of paper, load the paper you use
most often onto the front tractor. The front tractor, which is easier
to reach, will be available for the paper you change more
frequently.
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Note:
❏Before using your paper, check that it matches the specifications
described in this manual. See “Paper” on page 171 for details. Also
make sure your paper has a straight edge.
❏If continuous paper is fed past the sprocket (on the last page, for
example), the paper may not feed properly.
❏When the optional perforation cutter (#C81507X) is installed, the
printable width is from 4 inches (101.6 mm) to 16 inches (406.4
mm).
Paper Handling11
2
2
2
2
Positioning the paper supply
You can load continuous paper from both the front and the rear,
so be sure to leave enough room around the printer for the two
stacks of fresh paper and for the printed stack. Make sure you
align your paper supply with the paper loaded in the tractor so
the paper feeds smoothly into the printer.
The following illustration shows three ways to position your
printer and paper: with the front tractor loaded, with the rear
tractor loaded, and with both tractors loaded.
Note:
❏When loading paper from the front, be sure to put the paper
someplace that is lower than the stand where the printer is placed.
Placing the paper on the same level as the printer or higher may
cause a paper jam.
❏Make sure that your stack of printed pages does not interfere with
the rear tractor’s paper supply.
12Paper Handling
What paper types you can use
You can use the continuous paper types listed below.
Continuous Paper TypesFront TractorRear Tractor
Single-sheetavailable available
Multi-partavailable available
Labelsavailableavailable
Continuous forms with labelsavailableavailable
Overlapping multi-part formsavailableavailable
Loading Paper onto the Front Tractor
Follow these steps to load paper onto the front tractor:
1.Turn off the printer.
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2
Paper Handling13
2
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2
2
2.Open the printer’s front cover by lifting up the middle of its
bottom edge until it locks in place, as shown below.
front cover
3.Release the sprocket lock levers on both the right and left
sprockets by pulling each lever down.
sprocket lock lever
Caution:
Do not try to pull on or remove the elastic cord from the
c
tractor.
14Paper Handling
4.Position the left sprocket so that the sprocket pins are to the
left of the arrow mark on the scale. Lock it into place by
pushing up the sprocket lock lever.
2
arrow mark on the scale
5.Now slide the right sprocket to approximately match the
width of your paper. (Do not lock it in place yet.)
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2
2
Paper Handling15
2
2
2
6.Slide the two paper supports so that they are spaced evenly
between the two sprockets.
paper supports
Note:
To use the paper that is less than four inches wide, remove the paper
supports.
7.Open both sprocket covers.
sprocket cover
16Paper Handling
8.Be sure your paper has a clean, straight edge, and then fit the
first few holes in the paper over the sprocket pins as shown
below. The side of the paper that you want to print on should
be facing you. Now close the sprocket covers.
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2
2
2
2
Note:
When loading paper from the front, be sure to put the paper
someplace that is lower than the stand where the printer is placed.
Placing the paper on the same level as the printer or higher may
cause a paper jam.
9.Slide the right sprocket so that the paper is straight and has
no wrinkles. Lock the sprocket in place by pushing up the
sprocket lock lever. After you lock the right sprocket, it may
still move slightly; this is normal.
sprocket lock lever
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2
Paper Handling17
Note:
Be careful not to pull the paper too tightly when adjusting the right
sprocket.
10. Pull the printer’s front cover out slightly and lower it until it
is closed.
Caution:
❏Do not push the front cover directly down; always pull
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it out slightly before closing.
❏Before turning on the printer, be absolutely sure you
have removed all protective materials. (See the
Unpacking instructions that are provided with the
printer for more details.) Turning on the printer while
the print head cannot move may seriously damage the
mechanism.
18Paper Handling
11. Turn on the printer. The print head moves to the left and the
LCD turns on. Also, either the front or rear tractor arrow on
the Tractor Select indicator lights up, depending on which
tractor was selected when the printer was turned off last.
12. Check the Tractor Select indicator to see which tractor is
selected:
If the front tractor arrow light is red, press the LF/FF Load
button to load the paper.
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2
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2
2
If the rear tractor arrow light is red, press the Front/Rear
button to switch to the front tractor. When the printer
switches tractors, it also loads the paper automatically.
Paper Handling19
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2
The Tractor Select indicator changes to green. The paper is now
loaded to the top-of-form position. If it looks like the printing will
start too high or low on the page, adjust the paper position. See
“Adjusting the Paper Position” on page 26 for instructions.
Loading Paper onto the Rear Tractor
Follow the steps below to load paper onto the rear tractor. (You
do not need to remove the paper from the front tractor first.)
1.Turn off the printer.
2.Open the printer’s top cover as shown below.
20Paper Handling
3.Open the rear flap at the back of the top cover.
2
rear flap
4.Release the sprocket lock levers on the rear tractor’s right and
left sprockets by pulling each lever forward.
sprocket lock lever
Caution:
Do not try to pull on or remove the elastic cord from the
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tractor.
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Paper Handling21
2
2
2
5.Position the right sprocket so that the sprocket pins are to the
right of the arrow mark on the scale. Lock it in place by
pushing the sprocket lock lever back.
arrow mark on the scale
6.Now slide the left sprocket to approximately match the width
of your paper. (Do not lock it in place yet.)
22Paper Handling
7.Open both sprocket covers.
2
sprocket cover
2
2
2
8.Make sure your paper has a clean, straight edge. With the side
of the paper you want to print on facing down, insert your
paper through the opening at the rear of the printer.
Note:
You may find it easier to load the paper by standing to the side. That
way you can feed the paper with one hand and pull it through with
the other.
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2
2
2
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2
2
Paper Handling23
9.Fit the first few holes in the paper over the sprocket pins as
shown below. Now close the sprocket covers.
10. Slide the left sprocket to remove any slack in the paper. Make
sure the paper is straight and has no wrinkles. Push the
sprocket lock lever back to lock the sprocket in place. After
you lock the left sprocket, it may still move slightly; this is
normal.
sprocket lock lever
24Paper Handling
Note:
Be careful not to pull the paper too tightly when adjusting the left
sprocket.
11. Close the top cover and the rear flap. The paper is now loaded
in the standby position.
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2
2
2
2
12. Turn on the printer. The print head moves to the left and the
LCD turns on. Also, either the front or rear tractor arrow on
the Tractor Select indicator lights up, depending on which
tractor was selected when the printer was turned off last.
13. Check the Tractor Select indicator to see which tractor is
selected:
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2
2
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2
2
Paper Handling25
If the rear tractor arrow light is red, press the LF/FF Load
button to load the paper.
If the front tractor arrow light is red, press the Front/Rear
button to switch to the rear tractor. When the printer switches
tractors, it also loads the paper automatically.
The Tractor Select indicator changes to green. The paper is now
loaded to the top-of-form position. If it looks like the printing will
start too high or low on the page, adjust the paper position. See
“Adjusting the Paper Position” on page 26 for instructions.
Adjusting the Paper Position
You can adjust the top-of-form position as well as the printing
position at any point on the page by using the Micro Feed, and Top of Form buttons. The printer then remembers the new
top-of-form position. When you use the optional pull tractor, you
can adjust the paper position as described below.
26Paper Handling
Note:
The printing position (based on the top-of-form position) is controlled
by your software. To change the print position, adjust your software’s
print settings. Use the following procedure only if your software does
not allow print position adjustment.
Adjusting the top-of-form position
The top-of-form position is the position to which the printer feeds
the paper when it loads it or performs a form feed. This position
is important because it determines where the printing begins on
each page. If the printing is too high or low on the page, you can
adjust the top-of-form position either permanently or temporarily
depending on how you use the Top of Form button.
❏When you want to permanently change the top-of-form
position, you enter the top-of-form mode using the Top of Form control panel button. The printer remembers the new
top-of-form position even after the printer is turned off, reset,
or initialized. (The printer remembers separate top-of-form
positions for the front and rear tractors.)
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❏When you want to temporarily change the top-of-form
position, you adjust the position using the Micro Feed
buttons during pause status without entering top-of-form
mode. The printer remembers the temporary top-of-form
position until the next time you load paper, switch tractors,
or turn off the printer.
You can set the top-of-form position from 4.2 mm (0.17 inch) to
33.9 mm (1.33 inch) below the top edge of the paper. The factory
setting is 8.5 mm (0.33 inch).
Follow the steps below to reset (permanently change) the
top-of-form position.
Paper Handling27
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2
Caution:
To adjust the top-of-form position when you are printing on
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labels, continuous forms with labels, or overlapping multi-part
forms, use the Micro Feedu button only; do not enter the
top-of-form mode. Never feed labels backward through the printer.
1.Make sure the printer is turned on and the desired tractor is
selected (the corresponding tractor arrow should be lit).
2.Open the upper cover.
3.Press the Top of Form button to enter top-of-form mode. The
printer beeps once, and the Top of Form light turns on.
28Paper Handling
4.Use the Micro Feed buttons to feed the paper to the desired
top-of-form position. The letter “A” on the ribbon protector
shows you where the bottom edge of your first line of text will
print. This position is based on the first printable line of text.
If your software inserts a top margin of five lines, your text
will actually print five lines below the top-of-form position.
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5.Press the Top of Form button again to exit and save your new
top-of-form position. Then close the top cover.
Note:
If you enter top-of-form mode right after loading paper, you can set the
loading and top-of-form positions at the same time. (When you use the
optional pull tractor, you cannot adjust the loading position.)
Adjusting the printing position
You may need to adjust the printing position in the middle of a
page, or to adjust the top-of-form position when using labels.
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2
Paper Handling29
When you move the printing position, you temporarily change
the top-of-form position by the same amount. For example, if you
adjust the printing in the middle of the page so that it falls a
half-inch lower, the next page will begin printing a half-inch lower
as well. The printer remembers this temporary top-of-form
position until the next time you load paper, switch tractors, or
turn off the printer. To adjust the printing position or top-of-form
position, follow these steps:
1.Start printing your document. When you reach the text that
you want to align at a particular spot on the page, press the
Pause button to stop printing.
2.Use the Micro Feed buttons to adjust the position where you
want your next line of text to fall. Press the button once to feed
the paper forward or backward in 1/216-inch increments, or
hold it down to move the paper continuously.
Caution:
To adjust the printing position when you are printing on
c
labels, continuous forms with labels, or overlapping
multi-part forms, use the Micro Feedu button only. Never
feed labels backward through the printer. When fed backward,
labels may easily peel off the backing sheet and cause a paper
jam.
3.When you are finished, press the Pause button to resume
printing your document.
Adjusting the label position
Follow the steps below to adjust the label position:
Note:
See “Changing the settings in the SelecType mode” on page 98 to find
how to make settings in the SelecType mode and see “Changing the
settings in the default-setting mode” on page 101 to find how to make
settings in the default-setting mode.
30Paper Handling
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