No part of this publication may be reproduced, stored in a retrieval system, or transmitted
in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise,
without the prior written permission o f Seiko Epson Corporation. The information contained
herein is designed only for use with this Epson printer. Epson is not responsible for any use
of this information as applied to other printers.
Neither Seiko Epson Corporation nor its affiliates shall be liable to the purchaser of this
product or third parties for damages, losses, costs, or expenses incurred by the purchaser or
third parties as a result of: accident, misuse, or abuse of this product or unauthorized
modifications, repairs, or alterations to this product, or (excluding the U.S.) failure to strictly
comply with Seiko Epson Corporation’s operating and maintenance instructions.
Seiko Epson Corporation shall not be liable for any damages or problems arising from the
use of any options or any consumable products other than those designated as Original Epson
Products or Epson Approved Products by Seiko Epson Corporation.
Epson and Epson ESC/P are registered trademarks of Seiko Epson Corporation.
Epson SoundAdvice is a service mark of Epson America, Inc.
General Notice: Other product names used herein are for identification purposes only and may be
trademarks of their respective owners. Epson disclaims any and all rights in those marks.
must be followed carefully to avoid bodily injury.
w
Cautions
must be observed to avoid damage to your equipment.
c
Notes
contain important information and useful tips on the operation of your
printer.
Hot Parts Caution Symbol
This symbol is placed on the print head to indicate
K
that it may be hot. Never touch this part just after the
printer has been used. Let it cool for a few minutes
before touching it.
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Important Safety Instructions
Read all of these safety instructions before using the printer, and
follow all warnings and instructions marked on the printer
itself.
Safety Instructions7
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When setting up the printer
❏ Because the printer weights approximately 34 kg (75 lb),
you should not lift or carry it alone. Two people should
carry it by the bottom.
❏ Do not place the printer on an unstable surface or near a
radiator or heat source.
❏ Place the printer on a flat surface. The printer will not
operate properly if it is tilted or placed at an angle.
❏ Do not place this product on a soft, unstable surface like a
bed or a sofa, or a small, enclosed area, as this restricts
ventilation.
❏ Do not block or cover the slots and openings in the printer’s
cabinet, and do not insert objects through the slots.
❏ Use only the type of power source indicated on the printer’s
label. If you are not sure of the power supply specifications
in your area, contact your local power company or consult
your dealer.
❏ Connect all equipment to properly grounded electrical
outlets. Avoid using outlets on the same circuit as
photocopiers or air control systems that regularly switch on
and off.
❏ Do not use a damaged or frayed power cord.
❏ The power cord should be placed to avoid abrasions, cuts,
fraying, crimping, kinking, and other damage.
❏ If you use an extension cord with the printer, make sure the
total ampere rating of all devices plugged into the extension
cord does not exceed the cord’s ampere rating. Also, make
sure the total ampere of all devices plugged into the
electrical outlet does not exceed the electrical outlet’s
ampere rating.
8Safety Instructions
❏ Use only the power cord that comes with this product. Use
of another cord may result in fire or electric shock.
❏ This product’s power cord is for use with this product only.
Use with other equipment may result in fire or electric
shock.
1
When maintaining the printer
❏ Unplug the printer before cleaning it, and always clean it
with a piece of damp cloth only.
❏ Do not spill liquid onto the printer.
❏ Except as specifically explained in this guide, do not attempt
to service the printer yourself.
❏ Unplug the printer and refer servicing to qualified service
personnel under the following conditions:
i.If the power cord or plug is damaged.
ii.If liquid has entered the printer.
iii. If the printer has been dropped or the cabinet damaged.
iv. If the printer does not operate normally or exhibits a
distinct change in performance.
❏ Adjust only those controls that are covered by the operating
instructions.
❏ If you use the printer in Germany, observe the following:
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To provide adequate short-circuit protection and
over-current protection for this printer, the building
installation must be protected by a 16-amp circuit breaker.
Bei Anschluss des Druckers an die Stromversorgung muss
sichergestellt werden, dass die Gebaudeinstallation mit
einer 16 A-Sicherung abgesichert ist.
Safety Instructions9
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When handling the paper
❏ Never feed labels backward using the Micro Feedd button.
When fed backward, labels can easily peel off the backing
sheet and cause a paper jam.
❏ Because labels are sensitive to temperature and humidity,
use them only under normal operating conditions:
Temperature15 to 25°C (59 to 77°F)
Humidity30 to 60% RH
❏ Do not leave labels loaded in the printer between jobs; they
may curl around the platen and jam when you resume
printing.
❏ Do not load paper that is curled or has been folded.
When operating the printer
❏ Adjust only those controls that are covered in the user
documentation. Improper adjustment of other controls may
result in damage requiring extensive repair by a qualified
technician.
❏ Whenever you turn off the printer, wait at least five seconds
before turning it back on; otherwise, you may damage it.
❏ Do not turn off the printer while it is printing the self test.
Always press the Pause button to stop printing and then
turn off the printer.
❏ Do not turn off the printer while it is printing the hex dump.
Always press the Pause button to stop printing and then
turn off the printer.
10Safety Instructions
❏ Do not reconnect the power cord to an electrical outlet that
has the wrong voltage for your printer.
❏ Never replace the print head yourself; you may damage the
printer. Also, other parts of the printer must be checked
when the print head is replaced.
❏ You need to move the print head by hand to replace the
ribbon cartridge. If you have just used the printer, the print
head may be hot; let it cool for a few minutes before
touching it.
ENERGY STAR Compliance
®
As an ENERGY STAR
has determined that this product meets
the ENERGY STAR guidelines for
energy efficiency.
Partner, Epson
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The International ENERGY STAR Office Equipment Program is
a voluntary partnership with the computer and office
equipment industry to promote the introduction of
energy-efficient personal computers, monitors, printers, fax
machines, copiers, scanners, and multifunction devices in an
effort to reduce air pollution caused by power generation. Their
standards and logos are uniform among participating nations.
Safety Instructions11
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12Safety Instructions
Chapter 2
Paper Handling
Using the Two-Tractor System
Your printer’s paper handling system consists of a front push
tractor and a rear push tractor. Both tractors are easy to load and
operate, and both accommodate a wide variety of paper types,
including labels and multi-part forms.
The printer automatically adjusts to the thickness of the paper
loaded when the platen gap setting is set to Auto (the default) in
SelecType mode. See “Using SelecType” on page 84 for more
information.
You can print on continuous paper from 76.2 mm (3 inches) to
419.1 mm (16.5 inches) wide. Your printer senses the paper
width automatically.
When using more than two types of paper, load the paper you
use most often onto the front tractor. The front tractor, which is
easier to reach, will be available for the paper you change more
frequently.
Note:
❏ Before using your paper, check that it matches the specifications
described in this manual. See “Paper” on page 167 for details.
Also make sure your paper has a straight edge.
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❏ If continuous paper is fed past the sprocket (on the last page, for
example), the paper may not feed properly.
❏ When the optional perforation cutter (#C81507X) is installed,
the printable width is from 101.6 mm (4 inches) to 406.4 mm
(16 inches).
Paper Handling13
2
2
Positioning the paper supply
You can load continuous paper from both the front and the rear,
so be sure to leave enough room around the printer for the two
stacks of fresh paper and for the printed stack. Make sure you
align your paper supply with the paper loaded in the tractor so
the paper feeds smoothly into the printer.
front tractorboth tractorsrear tractor
Note:
❏ When loading paper from the front, be sure to place the paper lower
than the table or stand supporting the printer. Placing the paper
on the same level as the printer (or higher) may cause a paper jam.
❏ Make sure that your stack of printed pages does not interfere with
the rear tractor’s paper supply.
14Paper Handling
Supported paper types
You can use the following types of continuous paper with either
the front or rear tractor:
❏ Single-sheet continuous paper
❏ Multi-part continuous paper
❏ Labels on continuous paper
❏ Continuous forms with labels
❏ Overlapping multi-part forms
Loading Paper Onto the Front Tractor
Follow these steps to load paper onto the front tractor:
1. Open the printer’s front cover by lifting up the bottom edge
until it locks in place, as shown below.
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Paper Handling15
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2
2. Release the sprocket lock levers on both the right and left
sprockets by pulling each lever down.
sprocket lock lever
Caution:
Do not try to pull on or remove the elastic cord from the
c
tractor.
3. Position the left sprocket so that the sprocket pins are to the
left of the arrow mark on the scale. Lock it into place by
pushing up the sprocket lock lever.
16Paper Handling
arrow mark
4. Now slide the right sprocket to approximately match the
width of your paper. (Do not lock it in place yet.)
5. Slide the two paper supports so that they are spaced evenly
between the two sprockets.
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paper supports
Note:
To use paper that is less than four inches wide, remove the paper
supports by pulling them off the tractor.
Paper Handling17
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6. Open both sprocket covers.
sprocket cover
7. Be sure your paper has a clean, straight edge, and then fit the
first few holes in the paper over the sprocket pins as shown
below. The side of the paper that you want to print on
should be facing you. Now close the sprocket covers.
Note:
When loading paper from the front, be sure to place the paper lower
than the table or stand supporting the printer. Placing the paper
on the same level as the printer (or higher) may cause a paper jam.
18Paper Handling
8. Slide the right sprocket so that the paper is straight and has
no wrinkles. Lock the sprocket in place by pushing up the
sprocket lock lever. After you lock the right sprocket, it may
still move slightly; this is normal.
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sprocket lock lever
Note:
Be careful not to pull the paper too tightly when adjusting the
right sprocket.
9. Pull the printer’s front cover out slightly and lower it until it
is closed.
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Paper Handling19
2
Caution:
❏ Do not push the front cover directly down; always pull
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it out slightly before closing.
❏ Before turning on the printer, be absolutely sure you
have removed all protective materials. (See the
unpacking instructions that are provided with the
printer for more details.) Turning on the printer while
the print head cannot move may seriously damage the
mechanism.
10. Turn on the printer.
You hear the print head move to the left and Ready appears
on the LCD. Also, either the front or rear tractor arrow on
the Tractor Select indicator lights up, depending on which
tractor was selected when the printer was turned off last.
20Paper Handling
11. Check the Tractor Select indicator to see which tractor is
selected.
If the front tractor arrow light is red, press the LF/FF Load
button to load the paper.
rear
front
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If the rear tractor arrow light is red, press the Front/Rear
button to switch to the front tractor. When the printer
switches tractors, it also loads the paper automatically.
The Tractor Select indicator changes to green. The paper is now
loaded to the top-of-form position. If it looks like the printing
will start too high or low on the page, you can adjust the paper
position. See “Adjusting the Paper Position” on page 28 for
instructions.
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Paper Handling 21
2
Loading Paper Onto the Rear Tractor
Follow the steps below to load paper onto the rear tractor. (You
do not need to remove the paper from the front tractor first.)
1. Open the printer’s back cover.
2. Open the flap at the bottom.
back flap
22Paper Handling
3. Release the sprocket lock levers on the rear tractor’s right
and left sprockets by pulling each lever forward.
sprocket lock lever
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Caution:
Do not try to pull on or remove the elastic cord from the
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tractor.
4. Position the right sprocket so that the sprocket pins are to
the right of the arrow mark on the scale. Lock it in place by
pushing the sprocket lock lever back.
arrow mark
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Paper Handling23
5. Now slide the left sprocket to approximately match the
width of your paper. (Do not lock it in place yet.)
6. Open both sprocket covers.
sprocket cover
24Paper Handling
7. Make sure your paper has a clean, straight edge. With the
side of the paper you want to print on facing down, feed it
through the opening.
8. Fit the first few holes in the paper over the sprocket pins as
shown below. Then close the sprocket covers.
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Paper Handling25
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9. Slide the left sprocket to remove any slack in the paper.
Make sure the paper is straight and has no wrinkles. Push
the sprocket lock lever back to lock the sprocket in place.
After you lock the left sprocket, it may still move slightly;
this is normal.
sprocket lock lever
Note:
Be careful not to pull the paper too tightly when adjusting the left
sprocket.
10. Close the back cover and flap.
26Paper Handling
11. Turn on the printer.
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You hear the print head move to the left and Ready appears
on the LCD. Either the front or rear tractor arrow on the
Tractor Select indicator lights up, depending on which
tractor was selected when the printer was turned off last.
12. Check the Tractor Select indicator to see which tractor is
selected.
If the rear tractor arrow light is red, press the LF/FF Load
button to load the paper.
rear
front
If the front tractor arrow light is red, press the Front/Rear
button to switch to the rear tractor. When the printer
switches tractors, it also loads the paper automatically.
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Paper Handling27
2
The Tractor Select indicator changes to green. The paper is now
loaded to the top-of-form position. If it looks like the printing
will start too high or low on the page, adjust the paper position
as described below.
Adjusting the Paper Position
You can adjust the top-of-form position as well as the printing
position at any point on the page by using the Micro Feed, and
Top of Form buttons. The printer then remembers the new
top-of-form position. When you use the optional pull tractor,
you can adjust the paper position as described below.
Note:
The printing position (based on the top-of-form position) is controlled
by your software. To change the print position, adjust your software’s
print settings. Use the following procedure only if your software does
not allow print position adjustment.
28Paper Handling
Adjusting the top-of-form position
The top-of-form position is the position to which the printer
feeds the paper when it loads it or performs a form feed. This
position is important because it determines where the printing
begins on each page. If the printing is too high or low on the
page, you can adjust the top-of-form position either
permanently or temporarily depending on how you use the Top of Form button.
❏ When you want to permanently change the top-of-form
position, you enter the top-of-form mode using the Top of Form control panel button. The printer remembers the new
top-of-form position even after the printer is turned off,
reset, or initialized. (The printer remembers separate
top-of-form positions for the front and rear tractors.)
❏ When you want to temporarily change the top-of-form
position, you adjust the position using the Micro Feed
buttons without entering top-of-form mode. The printer
remembers the temporary top-of-form position until the
next time you load paper, switch tractors, or turn off the
printer.
You can set the top-of-form position from 4.2 mm (0.17 inch) to
33.9 mm (1.33 inch) below the top edge of the paper. The default
setting is 8.5 mm (0.33 inch).
Follow the steps below to reset (permanently change) the
top-of-form position.
Caution:
To adjust the top-of-form position when you are printing on
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labels, continuous forms with labels, or overlapping multi-part
forms, use the Micro Feedu button only; do not enter the
top-of-form mode. Never feed labels backward through the
printer.
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Paper Handling29
1. Make sure the printer is turned on and the desired tractor is
selected (the corresponding tractor arrow should be lit).
2. Open the upper cover.
3. Press the Top of Form button to enter top-of-form mode.
The printer beeps once, and the Top of Form light turns on.
4. Use the Micro Feed buttons to feed the paper to the desired
top-of-form position. The “A” on the ribbon protector shows
you where the bottom edge of your first line of text will
print. This position is based on the first printable line of text.
If your software inserts a top margin of five lines, your text
will actually print five lines below the top-of-form position.
5. Press the Top of Form button again to exit and save your
new top-of-form position. Then close the top cover.
30Paper Handling
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