All rights reserved. No part of this publication may be reproduced, stored in a retrieval
system, or transmitted in any form or by any means, mechanical, photocopying, recording,
or otherwise, without the prior written permission of SEIKO EPSON CORPORATION.
No patent liability is assumed with respect to the use of the information contained herein.
Neither is any liability assumed for damages resulting from the use of the information
contained herein.
Neither SEIKO EPSON CORPORATION nor its affiliates shall be liable to the purchaser
of this product or third parties for damages, losses, costs, or expenses incurred by the
purchaser or third parties as a result of: accident, misuse, or abuse of this product or
unauthorized modifications, repairs, or alterations to this product.
SEIKO EPSON CORPORATION shall not be liable against any damages or problems
arising from the use of any options or any consumable products other than those
designated as Original EPSON Products or EPSON Approved Products by SEIKO EPSON
CORPORATION.
EPSON and EPSON ESC/P are registered trademarks of SEIKO EPSON CORPORATION.
General Notice: Other product names used herein are for identification purposes only and may be
trademarks of their respective owners.
Copyright 1997 by SEIKO EPSON CORPORATION, Nagano, Japan.
User’s Guide
FCC Compliance Statement
For United States Users
This equipment has been tested and found to comply with the limits for a Class B digital
device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide
reasonable protection against harmful interference in a residential installation. This
equipment generates, uses and can radiate radio frequency energy and, if not installed and
used in accordance with the instructions, may cause harmful interference to radio or
television reception. However, there is no guarantee that interference will not occur in a
particular installation. If this equipment does cause interference to radio and television
reception, which can be determined by turning the equipment off and on, the user is
encouraged to try to correct the interference by one or more of the following measures.
T Reorient or relocate the receiving antenna
T Increase the separation between the equipment and receiver
T Connect the equipment into an outlet on a circuit different from that to which the
receiver is connected
T Consult the dealer or an experienced radio/TV technician for help.
WARNING
The connection of a non-shielded equipment interface cable to this equipment will
invalidate the FCC Certification of this device and may cause interference levels which
exceed the limits established by the FCC for this equipment. It is the responsibility of the
user to obtain and use a shielded equipment interface cable with this device. If this
equipment has more than one interface connector, do not leave cables connected to unused
interfaces.
Changes or modifications not expressly approved by the manufacturer could void the
user’s authority to operate the equipment.
For Canadian Users
This Class B digital apparatus meets all requirements of the Canadian InterferenceCausing Equipment Regulations.
Cet appareil numérique de la classe B respecte toutes les exigences du Règlement sur le
matériel brouilleur du Canada.
Representative:EPSON EUROPE B.V.
Address:Prof. J. H. Bavincklaan 5 1183
AT Amstelveen
The Netherlands
Declares that the Product:
Product Name:Dot Matrix Printer
Type Name:DFX-8500
Model:P970A
Conforms to the following Directive(s) and Norm(s):
Directive 89/336/EEC:
EN 55022 Class B
EN 61000-3-2
EN 61000-3-3
EN 50082-1
IEC 801-2
IEC 801-3
IEC 801-4
Directive 73/23/EEC:
EN 60950
March 1998
Y. Ishii
President of EPSON EUROPE B.V.
iii
Safety Information
Important Safety Instructions
Before using the printer, read all of these instructions to make sure
you use the printer safely and effectively. Follow all warnings and
instructions marked on the printer.
TDo not place the printer on an unstable surface or near a
radiator or heat source.
TPlace the printer on a flat surface. The printer will not operate
properly if it is tilted or at an angle.
TDo not block or cover the openings in the printer’s cabinet. Do
not insert objects through the slots.
TUse only the type of power source indicated on the printer’s
label.
TConnect all equipment to properly grounded power outlets.
Avoid using outlets on the same circuit as photocopiers or air
control systems that regularly switch on and off.
TDo not let the power cord become damaged or frayed.
TIf you use an extension cord with the printer, make sure the
total ampere rating of the devices plugged into the extension
cord does not exceed the cord’s ampere rating. Also, make sure
the total ampere rating of all devices plugged into the wall
outlet does not exceed the wall outlet’s ampere rating.
TUnplug the printer before cleaning. Clean with a damp cloth
only. Do not spill liquid on the printer.
TExcept as specifically explained in this guide, do not attempt
to service the printer yourself.
iv
TUnplug the printer and refer servicing to qualified service
personnel under the following conditions:
If the power cord or plug is damaged; if liquid has entered
the printer; if the printer has been dropped or the cabinet
damaged; if the printer does not operate normally or exhibits
a distinct change in performance. Adjust only those controls
that are covered by the operating instructions.
TIf you plan to use the printer in Germany, observe the
following:
To provide adequate short-circuit protection and over-current
protection for this printer, the building installation must be
protected by a 16 Amp circuit breaker.
Bei Anschluß des Druckers an die Stromversorgung muß
sichergestellt werden, daß die Gebäudeinstallation mit einem
16 A-Überstromschalter abgesichert ist.
ENERGY STAR Compliance
As an ENERGY STAR Partner, EPSON has
determined that this product meets the
S
TAR guidelines for energy efficiency.
E
NERGY
E
The International
a voluntary partnership with the computer and office equipment
industry to promote the introduction of energy-efficient personal
computers, monitors, printers, fax machines, and copiers in an
effort to reduce air pollution caused by power generation.
NERGY STAR Office Equipment Program is
v
For United Kingdom Users
Use of options
Epson (UK) Limited shall not be liable against any damages or
problems arising from the use of any options or consumable
products other than those designated as Original EPSON Products
or EPSON Approved Products by Epson (UK) Limited.
Safety information
Warning: This appliance must be earthed. Refer to the rating plate
for voltage and check that the appliance voltage corresponds to the
w
supply voltage.
Important: The wires in the mains lead fitted to this appliance
are coloured in accordance with the following code:
Green and yellow — Earth
Blue — Neutral
Brown — Live
If you have to fit a plug:
As the colours of the wires in the mains lead of this appliance
may not correspond with the coloured markings identifying
the terminals in a plug, please proceed as follows:
The green and yellow wire must be connected to the terminal
in the plug which is marked with the letter E or with the Earth
symbol (G).
The blue wire must be connected to the terminal in the plug
marked with the letter N.
The brown wire must be connected to the terminal in the plug
marked with the letter L.
If damage occurs to the plug, replace the cord set or consult a
qualified electrician.
Replace fuses only with a fuse of the correct size and rating.
The EPSON DFX-8500 printer is an advanced dot matrix printer
designed for business applications. The printer combines high
performance and reliability with a wide range of features,
including high speed printing and automatic paper handling.
Features
THigh speed draft mode printing of up to 1120 characters per
second (cps) at 10 characters per inch (cpi).
TBuilt-in front and rear push tractors for convenient paper
handling. This dual system lets you switch between different
types of continuous paper quickly and easily. The printer
remembers separate top-of-form positions for each tractor.
TEight barcode fonts, as well as three bit-map fonts.
TThe ability to print on multi-part forms consisting of one
original plus up to six copies at the front tractor.
TA convenient control panel that allows direct selection of fonts.
TSupport of advanced EPSON ESC/P
2380/2381 Plus emulation.
TA printer driver and a status monitor utility that let you
change printer settings easily.
TA paper memory utility that lets you register paper
information in the printer.
®
commands and IBM
Introduction 1
®
Options
The following options are available for your printer:
TThe Pull tractor (#8309) improves the handling of heavy
multi-part forms and labels. It also enhances printing
alignment on preprinted forms.
TThe Perforation cutter (C81507
make it easier to handle continuous paper by cutting off
printed documents for you.
TInterface cards are available to supplement the printer’s
built-in serial and parallel interfaces. Chaper 6 provides
guidelines for choosing the right interface and instructions
for installing an interface card.
@
) and Paper cutter (C81500@)
How to Use This Manual
This manual provides illustrated, step-by-step instructions for
setting up and operating your printer.
Chapter 1 contains information on unpacking, setting up, and
connecting the printer. Be sure to read this chapter first.
Chapter 2 explains how to set up your software, which includes
a printer driver for Microsoft
Chapter 3 includes important information on paper handling and
printing on various types of paper.
®
Windows® operating systems.
Chapter 4 describes how to use your printer’s control panel
functions, change DIP switch settings, and use the paper memory
feature.
Chapter 5 explains how to use the EPSON Status Monitor 2 for
Windows 95.
2 Introduction
Chapter 6 explains how to use optional accessories with your
printer.
Chapter 7 provides printer maintenance and transportation
guidelines.
Chapter 8 contains troubleshooting tips. If the printer does not
operate properly or the printed results are not what you expect,
see this chapter for a list of problems and solutions.
Appendix A gives the printer’s specifications.
Appendix B lists ESC/P emulation commands and the printer’s
built-in character tables.
Appendix C explains how to contact customer support if you
need assistance.
A glossary and an index are provided at the end of this manual.
Warnings, Cautions, and Notes
This guide uses the following conventions:
Warnings must be followed to avoid bodily injury.
w
Cautions must be observed to avoid damage to your equipment.
c
Notes contain important information and useful tips on the operation
of your printer.
Introduction
3
If You Need Help
If you need assistance in setting up or using your printer, see
Appendix C for guidelines on how to get customer support.
Connecting the Printer to Your Computer . . . . . . . . . . . . 1-11
1
Setting Up the Printer 1-1
Unpacking the Printer
Because the printer weighs approximately 29 kg (64 lbs), you
should not lift or carry it alone. Two people should carry it
by the bottom, as shown here:
1-2 Setting Up the Printer
In addition to this guide, your printer box should include two
EPSON printer driver diskettes, two Status Monitor software
diskettes, a Notice Sheet, and the following items:
power cord
printer
screwdriver
ribbon cartridge
optional connector
lock nuts
1
Note:
Depending on your printer model, the power cord may be
permanently attached to the printer. Also the shape of the power
cord plug varies depending on the country in which you bought
your printer; be sure the plug you have is right for your location.
Setting Up the Printer 1-3
You must remove all protective materials packed around and
inside your printer before you set it up and turn on the power.
Follow the directions on the Notice Sheet to remove these
materials. A screwdriver has been included for removing the
transportation screw.
Save all packing and protective materials, including the
protective locking clips on the paper tension unit and the
transportation screw, in case you need to ship the printer
in the future. It should always be transported in its original
packaging, or equivalent materials.
Caution:
There are several versions of the printer designed for different
c
voltages, and it is not possible to adjust the printer for use at
another voltage. If the label on the back of the printer does not
show the correct voltage for your country, contact your dealer.
Choosing a Place for the Printer
When selecting a place to set up your printer, be sure to follow
these guidelines:
TPlace the printer on a flat, stable surface, close enough to
the computer for the interface cable to reach it.
TLeave adequate room around the printer for easy operation
and maintenance.
TAvoid locations that are subject to direct sunlight, excessive
heat, moisture, or dust.
TUse a properly grounded electrical outlet; do not use an
adapter plug.
TPlace the printer where you can easily unplug the power
cord.
1-4
Setting Up the Printer
TAvoid electrical outlets controlled by wall switches or
automatic timers. An interruption of power can erase
information in the memory of your printer or computer.
TAvoid outlets on the same circuit as large motors or
other appliances that can cause voltage fluctuations.
TKeep the entire computer system away from potential
sources of electromagnetic interference, such as
loudspeakers or the base units of cordless telephones.
If you plan to use a printer stand, follow these guidelines:
TUse a stand that supports at least 58 kg (128 lbs).
TNever use a stand that tilts the printer. The printer should
always be kept level.
TIf you plan to load continuous paper through the bottom of
the printer, choose a stand that provides an unobstructed
paper path.
TPosition your printer’s power cord and interface cable so
they do not interfere with paper feeding. If possible, secure
the cables to a leg of the printer stand.
1
Setting Up the Printer 1-5
Installing the Ribbon Cartridge
Before installing the ribbon cartridge, make sure that the
protective packing materials have been removed and that the
power cord is not plugged into an electrical outlet. Remove the
ribbon cartridge from the box and plastic bag. Then follow
these steps:
1.Open the top cover as shown below.
Warning:
Never move the print head while the printer is turned on
w
unless instructed to because this can damage the printer.
Also, if you have been using the printer, the print head
may be hot; let it cool for a few minutes before touching it.
1-6 Setting Up the Printer
2.Slide the print head to the open section of the paper bail as
shown below.
Position the print
head here.
3.Remove the separator from the middle of the ribbon
cartridge and discard it. Then detach the ribbon guide
from the cartridge (but not from the ribbon) and turn
the ribbon-tightening knob in the direction of the arrow
to take up any slack in the ribbon.
ribbon guide
1
separator
Setting Up the Printer 1-7
4. Hold the ribbon cartridge with both hands and lower it
into the printer as shown below. Pulling the cartridge
toward you, slide the notches nearest you over the two
corresponding pins in the printer. Then push the cartridge
down into position until the other two slots snap into place
over the mounting pins in the printer.
5.Press lightly on both sides of the cartridge to make sure
it is locked in place.
1-8 Setting Up the Printer
6.Insert the ribbon guide over the metal pins on each side
of the print head as shown below. The smaller end of the
guide should be on top, with its angled edge facing back
toward the platen. Turn the ribbon-tightening knob again
to remove any slack in the ribbon.
ribbon guide
7.Slide the print head from side to side to see that it moves
smoothly and that the ribbon is not twisted or creased.
1
print head
Setting Up the Printer 1-9
8.Close the top cover.
Plugging in the Printer
1.Make sure the printer is turned off. (The “” symbol on the
power switch located on the lower right side of the printer
should be pressed down.)
2. Check the label on the back of the printer to make sure the
voltage matches that of your electrical outlet.
Caution:
If the rated voltage and your outlet voltage do not match,
c
contact your dealer for assistance. Do not plug in the
power cord.
3.If the power cord is not attached to the printer, connect the
appropriate end to the AC inlet on the printer’s rear panel.
4.Plug the power cord into a properly grounded electrical
outlet.
1-10 Setting Up the Printer
Connecting the Printer to Your Computer
Your printer has two separate interface connections:
a Centronics
compatible serial interface. If you are not sure which one is
required by your computer, check your computer manual.
Note:
Your printer has an auto interface mode function that allows you
to connect to more than one interface at a time. See “Using DIP
Switches” in Chapter 4.
®
compatible parallel interface and an RS-232C-
serial interface
parallel interface
1
If you have a suitable shielded cable, you should be able to
connect the printer immediately. If you have one of the few
computers that requires a different type of interface, you
need to use an optional interface card. See Chapter 6.
Setting Up the Printer 1-11
Follow the steps below to connect a parallel or serial interface
cable to the printer.
1.Make sure both the printer and computer are turned off.
2.Open the rear cover by grasping it on each side and pulling
down.
rear cover
3. Plug the cable connector securely into the printer’s parallel
or serial interface connector.
1-12 Setting Up the Printer
serial interface
parallel interface
4.If you are connecting the parallel interface, squeeze the wire
clips together until they lock in place on either side of the
connector. If your cable has a ground wire, connect it to the
printer’s ground connector as shown below.
If you are connecting the serial interface, fasten the screws
on the cable connector. (If your cable has a ground wire,
connect it to the printer’s ground connector as shown
above.)
1
Note:
If the screws that come with the cable do not fit into the connector
lock nuts on the interface, replace the lock nuts with the optional
lock nuts provided with the printer.
Setting Up the Printer 1-13
5.Open the plastic clamp to the right or left of the interface
connectors by pulling out its top tab. Insert the cable in the
plastic clamp and close the clamp, as shown below.
6. Close the rear cover.
Caution:
Always close the rear cover before using the printer.
c
1-14 Setting Up the Printer
7. Plug the other end of the cable into the computer. (If there
is a ground wire at the computer end of the cable, attach it
to the ground connector at the back of the computer.)
Before using the printer’s serial interface, you need to select
serial communication by changing the printer’s DIP switch
settings. You may also need to change two other serial interface
settings, serial baud rate and parity, before your printer and
computer can communicate properly. See “Using DIP
Switches” in Chapter 4 for more information.
The EPSON printer software that comes with your printer
includes the printer driver software, plus a status monitor
utility and paper memory utility for use with Windows 95.
A printer driver is software that allows your computer to
control the printer. You need to install the printer driver so
your software applications can take full advantage of the
printer’s capabilities.
See the appropriate section below for installing the printer
software for your version of Windows (or DOS):
TFor Windows 95, see the next section.
TFor Windows 3.1, see page 2-8.
TFor Windows NT 4.0, see page 2-12.
TFor Windows NT 3.5x, see page 2-16.
TFor DOS programs, see page 2-21.
Note:
Before you install the printer software, it is a good idea to make
backup copies of the EPSON printer software disks.
For Windows 95 Users
Follow the steps below to install the printer driver for
Windows 95. For instructions on installing the EPSON Status
Monitor 2 utility, see Chapter 5.
2-2
Setting Up Your Software
Installing the printer driver using My Computer
1.Make sure Windows 95 is running and the printer is off.
2.Insert Disk 1 of your printer driver software in a disk drive.
Double-click the My Computer icon, and then double-click
the drive in which you inserted the disk.
3.Double-click the Setup.exe icon, then select your printer
icon in the EPSON Printer Driver Setup dialog box shown
below. Click OK and follow the on-screen instructions.
After you install your printer driver for Windows 95, you can
install the EPSON Status Monitor 2 utility program. This utility
monitors the status of your printer, alerts you when errors
occur, and provides you with troubleshooting tips. See
Chapter 5 for instructions on installing the Status Monitor.
2
Setting Up Your Software 2-3
Installing the printer driver using plug-and-play
If your computer has an IEEE-1284 compatible, bidirectional
parallel port, you can install the printer driver using the
Windows 95 plug-and-play feature. See your computer
documentation for more information.
1.Make sure the printer is connected to your computer as
described on page 1-11.
2.First turn on your printer and then turn on the computer.
Your computer starts loading Windows 95.
3.If you use a password, enter it at the prompt. You see the
New Hardware Found screen.
Note:
If you do not see the New Hardware Found screen, or if you
run into any kind of problem, click Cancel and follow the
instructions under “Installing the printer driver using My
Computer” on page 2-3.
4. Make sure the screen displays your printer model name.
Then click the Driver from disk provided by hardwaremanufacturer radio button.
Note:
The next time you turn on your computer after you install the
driver, Windows 95 may display the New Hardware Found
screen again. If this happens, select the Do not install a driver
radio button and then click OK. This screen will not appear again.
5.Click OK. You see the Install From Disk screen.
6. Insert Disk 1 of your printer driver software in a disk drive.
7.If you inserted the disk in drive A, type “Win95” and click
OK. Otherwise, change the drive letter in the Copy
manufacturer’s files from box and click OK.
2-4
Setting Up Your Software
8.You can type a unique name for the printer in the printer
name box in the Add Printer Wizard dialog box. We
recommend that you keep the model name as shown.
To use the printer as the default printer for Windows 95
applications, select Yes. (No is the default setting.)
9.Click the Finish button. The program copies the files to
your hard disk and adds an icon to the Printers folder
using the printer model name or the name you selected.
Once you install your printer driver for Windows 95, you can
install the EPSON Status Monitor 2 utility program. This utility
monitors the status of your printer, alerts you when errors
occur, and provides you with troubleshooting tips. See
Chapter 5 for instructions on installing and using the Status
Monitor.
Before you start printing, you should make sure that the
printer driver settings match your document requirements.
While many Windows applications override the printer
settings made with the driver, some do not.
See the next sections for instructions on how to access the
printer driver and change settings if necessary.
Accessing the printer driver
2
You can access the printer driver two ways:
TFrom a Windows application—any driver settings you
change apply only to the application you are currently
using.
TFrom the Start menu—any driver settings you change
apply to all your Windows applications.
Setting Up Your Software 2-5
Accessing the printer driver from Windows applications
To access the printer driver from your Windows application,
select Print Setup or Print from the File menu. The Printer or
Print Setup dialog box appears. From the Print dialog box,
choose Printer, Setup, Properties, or Options, depending on
the options available in your application. (You may need to
choose a combination of these options.) The Properties window
appears. The Paper and Graphics menus contain the printer
driver settings. Click the tabs at the top of the window to open
these menus.
Accessing the printer driver from the Start menu
When you access the printer driver from the Windows 95
Start menu, the settings you make apply to any Windows
applications you open afterward. To access the printer driver
from the Start menu, follow these steps:
1. Click the Start button, and then point to Settings.
2.Click Printers.
3.Right-click your printer icon, and click Properties. The
Properties window appears.
4. The Paper and Graphics menus contain the printer driver
settings. Click the tabs at the top of the window to open
these menus.
Changing the printer driver settings
Before printing, check that the printer driver settings on the
Paper and Graphics menus are appropriate for the kind of
document you want to print, and change the settings as
needed. When you are finished making changes, click OK
to apply the settings, or click Restore Defaults to return
the settings to their factory defaults.
2-6 Setting Up Your Software
Paper menu
TPaper sizeSelect the size of the paper loaded in the printer.
If you don’t see your paper size, use the scroll
bar to scroll through the list. If your paper size
is not included in the list, click Custom and
enter the correct paper size in the dialog box
that appears.
TOrientationSelect Portrait or Landscape.
TPaper source Select the paper source that best meets your
needs. There are three cutting method options
for both the front and rear tractors in the
Paper source list if the optional perforation
cutter is installed. For details, see “Using the
Perforation Cutter” in Chapter 6.
Graphics menu
TResolutionClick the printing resolution you want.
TDitheringYou can leave this option set to Fine, which is
the default setting, or select another dithering
pattern, depending on the kind of printout you
want. The display to the left of the dithering
options shows the effect of each setting.
2
TIntensityMove the slider to make your printout lighter
or darker.
After you’ve checked your printer driver settings, you are
ready to print. If you have any problems while printing, see
Chapter 8 for troubleshooting guidelines.
Setting Up Your Software 2-7
For Windows 3.1 Users
If you are using Windows 3.1, follow the instructions below to
install and access the printer driver.
Installing the printer driver
1. Make sure Windows 3.1 is running and the Program
Manager window is open.
2. Insert Disk 1 of your printer driver software in a disk drive.
3.Choose Run from the File menu. The following dialog box
appears:
4. Type A:\SETUP. (If you inserted the driver disk in a drive
other than “A”, substitute the appropriate letter.) Click OK.
The EPSON Printer Driver Setup dialog box appears:
2-8 Setting Up Your Software
5.Select your printer and click OK. The installation program
begins copying the printer driver files. After a few
moments, the installation program creates the EPSON
program group in Windows.
6.When the installation is complete, click OK to exit.
Windows will now use the EPSON DFX-8500 printer as its
default printer on port LPT1. If you need to change the default
printer or the port assignment, use the Printers utility in the
Control Panel.
Before you start printing, you should make sure that the
printer driver settings match your document requirements.
While many Windows applications override the printer
settings made with the driver, some do not.
See the next sections for instructions on how to access the
printer driver and change settings.
Accessing the printer driver
You can access the printer driver two ways:
TFrom a Windows application—any driver settings you
change apply only to the application you are using.
TFrom the Control Panel—any driver settings you change
apply to all your Windows applications.
2
Setting Up Your Software 2-9
Accessing the printer driver from Windows applications
To access the printer driver from your windows application,
select Print Setup or Print from the File menu. If you choose
Print Setup, you see your application’s Print Setup dialog box,
where you can make settings for paper size, paper source, and
orientation. Some applications also feature an Options button,
which allows you to access the printer driver’s Options dialog
box.
If you choose Print, you see your application’s Print dialog box.
Choose Printer, Setup, or Options, depending on the options
available in your application software. (You may need to
choose a combination of these options.)
Note:
Your application software may not let you access all the driver
settings.
Accessing the printer driver from the Control Panel
When you access the printer driver from the Control Panel,
the settings you make apply to any Windows applications
you open afterward. To access the printer driver from the
Control Panel, follow these steps:
1.In the Main window, double-click the Control Panel icon.
2. Double-click the Printers icon. The Printers dialog box
appears.
3. Make sure your printer is highlighted, then click Setup.
The printer driver settings window appears.
2-10
Setting Up Your Software
Changing the printer driver settings
Before printing, check that the printer driver settings are
appropriate for the kind of document you want to print, and
change the settings as needed. When you are finished making
changes, click OK to apply the settings, or click Cancel to
cancel your changes.
If you accessed the printer driver from your application, some
of the settings below may appear in your application’s Page
Setup dialog box. If you accessed the driver from the Control
Panel, these settings appear in the printer driver settings
window.
TResolutionClick the printing resolution you want.
TPaper SizeSelect the size of the paper loaded in the
printer. If you don’t see your paper size,
use the scroll bar to scroll through the list.
If your paper size is not included in the list,
click User Defined Size and enter the correct
paper size in the dialog box that appears.
TPaper Source Select the paper source that best meets your
needs. There are three cutting method options
for both the front and rear tractors in the
Paper Source list if the optional perforation
cutter is installed. For details, see “Using the
Perforation Cutter” in Chapter 6.
2
TOrientationSelect Portrait or Landscape. The diagram
on the screen changes according to the
orientation you select.
Setting Up Your Software 2-11
To access the following settings from your application, you
may need to click Printer, Setup, Options, or some
combination of these buttons. If you accessed the driver from
the Control Panel, click Options to access these settings.
TDitheringYou can leave this option set to Fine, which is
the default setting, or select another dithering
pattern depending on the kind of printout
you want.
TIntensityMove the slider to make your printout
Controllighter or darker.
After you’ve checked your printer driver settings, you are
ready to print. If you have any problems while printing, see
Chapter 8 for troubleshooting guidelines.
For Windows NT 4.0 Users
If you are using Windows NT 4.0, follow the instructions below
to install and access the printer driver.
Note:
Printer driver installation may require network administration
privileges. Ask your network administrator for more details.
Installing the printer driver
1.Make sure Windows NT 4.0 is running and the printer is off.
2. Insert Disk 1 of your printer driver software in a disk drive.
Double-click the My Computer icon, and then double-click
the drive in which you inserted the disk.
2-12
Setting Up Your Software
3.Double-click the Setup.exe icon, then select your printer
icon in the EPSON Printer Driver Setup dialog box shown
below. Click OK and follow the on-screen instructions.
Before you start printing, you should make sure that the
printer driver settings match your document requirements.
While many Windows applications override the printer
settings made with the driver, some do not.
See the next section for instructions on how to access the
printer driver and change settings if necessary.
Accessing the printer driver
2
You can access the printer driver two ways:
TFrom a Windows application—any driver settings you
change apply only to the application you are currently
using.
TFrom the Start menu—any driver settings you change
apply to all your Windows applications.
Setting Up Your Software 2-13
Accessing the printer driver from Windows applications
To access the printer driver from your Windows application,
select Print Setup or Print from the File menu. If you choose
Print Setup, you see your application’s Print Setup dialog box.
If you choose Print, you see your application’s Print dialog box.
To access the printer driver from the Print dialog box, choose
Printer, Setup, Properties, or Options, depending on the
options available in your application. (You may need to choose
a combination of these options.) The Properties window
appears. The Page Setup and Advanced menus contain the
printer driver settings. Click the tabs at the top of the window
to open these menus.
Accessing the printer driver from the Start menu
When you access the printer driver from the Windows NT
Start menu, the settings you make apply to any Windows
applications you open afterward.
To access the printer driver from the Start menu, follow these
steps:
1. Click the Start button, and then point to Settings.
2.Click Printers.
3.Right-click your printer icon, and click Document Defaults.
The screen diaplays the Default Document Properties
window, which contains the Page Setup and Advanced
menus. Click the tabs at the top of the windows to open
these menus.
2-14 Setting Up Your Software
Changing the printer driver settings
Before printing, check that the printer driver settings on the
Page Setup and Advanced menus are appropriate for the kind
of document you want to print, and change settings as needed.
When you are finished making changes, click OK to apply the
settings, or click Cancel to return the settings to their previous
values.
Page Setup menu
TPaper SizeSelect the size of the paper you want to
use. If you don’t see your paper size,
select it from the Paper Size list.
TPaper Source Select the paper source that best meets your
needs. There are three cutting method options
for both the front and rear tractors in the
Paper source list if the optional perforation
cutter is installed. For details, see “Using the
Perforation Cutter” in Chapter 6.
TOrientationSelect Portrait or Landscape.
2
Advanced menu
TPaper/Check the Paper Size, Orientation, and
OutputPaper Source settings you made on the Page
Setup menu and change them if necessary.
Select the paper source and then choose paper
size from the Change Setting list box.
TGraphicSelect Resolution and then choose the
printing resolution from the Change Setting
list box.
Setting Up Your Software 2-15
TDocument Double-click Halftone Color Adjustment to
Optionsopen this dialog box. Click Print Quality and
select Letter Quality or Draft Quality. Click
Print Text as Graphics or Metafile Spooling
and select On or Off in each list box.
After you’ve checked your printer driver settings, you are
ready to print. If you have any problems while printing, see
Chapter 8 for troubleshooting guidelines.
For Windows NT 3.5x Users
If you are using Windows NT 3.5x, follow the instructions
below to install and access the printer driver.
Note:
Printer driver installation may require network administration
privileges. Ask your network administrator for more details.
Installing the printer driver
1.Make sure Windows NT 3.5x is running and the Program
Manager window is open.
2. Insert Disk 1 of your printer driver software in a disk drive.
3. From the File menu, select Run. You see the Run dialog box.
2-16 Setting Up Your Software
4.In the command line box, type A:\SETUP, and click OK.
If you inserted the driver disk in a drive other than “A”,
substitute the appropriate letter.
5.Select your printer icon in the EPSON Printer Driver Setup
dialog box as shown below. Click OK and follow the
on-screen instructions.
Before you start printing, you should make sure that the
printer driver settings match your document requirements.
While many Windows applications override the printer
settings made with the driver, some do not.
Now you see the Printer Setup dialog box. For detailed
instructions, see page 2-19. You can also access this dialog
box as described in the next sections.
See the next sections for instructions on how to access the
printer driver and change settings.
2
Accessing the printer driver
You can access the printer driver two ways:
TFrom a Windows application—any driver settings you
change apply only to the application you are using.
TFrom the Control Panel—any driver settings you change
apply to all your Windows applications.
Setting Up Your Software 2-17
Accessing the printer driver from Windows applications
To access the printer driver from your Windows application,
select Print Setup or Print from the File menu. The Print or Print
Setup dialog box appears. Make sure that your printer is
selected and then click Printer, Setup, Properties, or Options.
You may need to click a combination of these buttons. You see
the Document Properties dialog box, which contains the Form
and Orientation settings. To open the Advanced Document
Properties dialog box, you may need to click Options. The
Advanced Document Properties dialog box includes the
Graphics Resolution, Color, and Optimization settings.
Note:
Your application software may not let you access all the printer driver
settings.
Accessing the printer driver from the Control Panel
When you access the printer driver from the Windows NT 3.5x
Control Panel, the settings you make apply to any applications
you open afterward. To access the printer driver from the
Control Panel, follow these steps:
1.In the Main window, double-click the Print Manager icon.
The Print Manager window appears.
2. Make sure your printer is highlighted, then click Printer,
and select Properties. The Printer Properties dialog box
appears.
2-18
Setting Up Your Software
3.Click the Details button, then click Job Default. You see
the Document Properties dialog box, which includes the
Form and Orientation settings described below.
If you want to access the form source settings, click the
Set Up button instead of the Details button. You see the
Printer Setup dialog box, which includes the Forms Source
and Forms Name settings described below.
4.Click Options to open the Advanced Document Properties
dialog box, which contains the Graphics Resolution, Color,
and Optimization settings.
Changing the printer driver settings
Before printing, check that the printer driver settings are
appropriate for the kind of document you want to print, and
change the settings as needed. When you are finished making
changes, click OK to apply the settings, or click Cancel to
cancel your settings.
Printer Setup dialog box
TFormsSelect the paper source that best meets your
Sourceneeds. There are three cutting method options
for both the front and rear tractors in the
Paper source list if the optional perforation
cutter is installed. For details, see “Using the
Perforation Cutter” in Chapter 6.
2
TFormsSelect the kind of form loaded in the printer.
NameIf you don’t see your form, select it from the
Name list. You can select a different kind of
form for each source. Select the source first
and then choose the kind of form you want
from the Name list.
Setting Up Your Software 2-19
Document Properties dialog box
TFormSelect the kind of form loaded in the printer.
If you don’t see your form, select it from the
Form list.
TOrientationSelect Portrait or Landscape. The diagram
on the screen changes according to the
orientation you select.
Advanced Document Properties dialog box
TGraphics Click the printing resolution you want. If you
Resolutiondon’t see your resolution, select it from the
Graphics Resolution list.
TOptimization Turn the Print Text as Graphics setting on
or off.
If you need to make settings for contrast, brightness, input
RGB Gamma, and so forth, click Halftone. The Halftone
Color Adjustment dialog box appears. For details, click Help
in this dialog box.
After you’ve checked your printer driver settings, you are
ready to print. If you have any problems while printing, see
Chapter 8 for troubleshooting guidelines.
2-20 Setting Up Your Software
For DOS Program Users
If you are using DOS programs (not Windows applications),
follow the instructions below to install the printer driver.
Installing the printer driver
To install a printer driver in most DOS applications, you must
select the printer you are using during the installation or setup
procedure.
Choose the EPSON DFX-8500 printer at the appropriate step in
the procedure. If the list in your application does not include
the DFX-8500 printer, choose the first available printer from
this list:
DFX-8000
DFX-5000+
DFX-5000
FX-2170
FX-1170
If none of these printers is listed, choose the first one available
from the following:
2
FX
EX
LX
RX
MX
EPSON printer
Standard printer
Draft printer
Note:
If your application does not list a suitable alternative, contact the
software manufacturer to see if an update is available.
Setting Up Your Software
2-21
2-22 Setting Up Your Software
Chapter 3
Paper Handling
Using the Two-Tractor System . . . . . . . . . . . . . . . . . . . 3-2
Your printer’s paper handling system consists of a front push
tractor and a rear push tractor. Both tractors are easy to load
and operate, and both accommodate a wide variety of paper
types, including labels and multi-part forms. The printer
automatically adjusts to the thickness of your loaded paper, so
you don’t need to make any manual adjustments to the paper
thickness settings.
You can print on continuous paper from 4 inches (101 mm) to
16 inches (406 mm) wide. Your printer senses the paper width
automatically.
When using more than two types of paper, load the paper you
use most often onto the front tractor. The front tractor, which is
easier to reach, will be available for the paper you change more
frequently. Use only the front tractor for printing on labels,
continuous forms with labels, overlapping multi-part forms,
and overlapping multi-part forms with labels.
Note:
TBefore using your paper, check that it matches the specifications
described in Appendix A. Also make sure your paper has a
straight edge.
TIf continuous paper is fed past the sprocket (on the last page,
for example), the paper may not feed properly.
Positioning the paper supply
You can load continuous paper from both the front and the
rear, so be sure to leave enough room around the printer for
the two stacks of fresh paper and for the printed stack. Make
sure you align your paper supply with the paper loaded in
the tractor so the paper feeds smoothly into the printer.
3-2
Paper Handling
The following illustration shows three ways to position your
printer and paper: with the front tractor loaded, with the rear
tractor loaded, and with both tractors loaded.
Note:
Make sure that your stack of printed pages does not interfere with
the rear tractor’s paper supply.
What paper types you can use
You can use the continuous paper types listed below. (For
some paper types, the rear tractor is not available.)
Continuous Paper TypesFront TractorRear Tractor
Single-sheet
Multi-partavailableavailable
Labelsavailablenot available
Continuous forms with labels
Overlapping multi-part formsavailablenot available
Overlapping multi-part forms
with labels
availableavailable
availablenot available
availablenot available
3
Paper Handling 3-3
Loading Paper onto the Front Tractor
Follow these steps to load paper onto the front tractor:
1. Turn off the printer, then open the printer’s front cover by
lifting up the middle of its bottom edge until it locks in
place, as shown below.
front cover
2.Release the sprocket lock levers on both the right and left
sprockets by pulling each lever down.
sprocket lock lever
Caution:
Do not try to pull on or remove the elastic cord from the
c
tractor.
3-4 Paper Handling
3.Position the left sprocket so that the sprocket pins are to
the left of the arrow mark on the scale. Lock it into place
by pushing up the sprocket lock lever.
arrow mark on the scale
4.Now slide the right sprocket to approximately match the
width of your paper. (Do not lock it in place yet.)
3
Paper Handling 3-5
5. Slide the two paper supports so that they are spaced evenly
between the two sprockets.
paper supports
6. Open both sprocket covers.
sprocket cover
3-6 Paper Handling
7.Be sure your paper has a clean, straight edge, and then fit
the first five holes in the paper over the sprocket pins as
shown below. The side of the paper that you want to print
on should be facing you. Now close the sprocket covers.
8.Slide the right sprocket so that the paper is straight and has
no wrinkles. Lock the sprocket in place by pushing up the
sprocket lock lever. After you lock the right sprocket, it
may still move slightly; this is normal.
3
sprocket lock lever
Note:
Be careful not to pull the paper too tightly when adjusting the
right sprocket.
Paper Handling 3-7
9.Pull the printer’s front cover out slightly and lower it until it
is closed.
Caution:
TDo not push the front cover directly down; always pull it
c
10. Turn on the printer. The print head moves to the left and
out slightly before closing.
TBefore turning on the printer, be absolutely sure you have
removed all protective materials. (See the Notice Sheet for
instructions.) Turning on the printer while the print head
cannot move may seriously damage the mechanism.
the Power and Paper Out lights come on. Also, either the
front or rear tractor arrow on the Tractor Select indicator
lights up, depending on which tractor was selected when
the printer was turned off last.
3-8 Paper Handling
11. Check the Tractor Select indicator to see which tractor is
selected:
TIf the front tractor arrow light is red, press the LF/FF
Load button to load the paper.
TIf the rear tractor arrow light is red, press the
Front/Rear button to switch to the front tractor.
When the printer switches tractors, it also loads
the paper automatically.
3
The Tractor Select indicator changes to green and the
Paper Out light turns off. The paper is now loaded to the
top-of-form position. If it looks like the printing will start
too high or low on the page, adjust the paper position as
described on page 3-17.
Paper Handling 3-9
Loading Paper onto the Rear Tractor
Follow the steps below to load paper onto the rear tractor. (You
do not need to remove the paper from the front tractor first.)
1.Turn off the printer.
2.Open the printer’s top cover as shown below.
3.Open the rear flap at the back of the top cover.
rear flap
3-10 Paper Handling
4.Release the sprocket lock levers on the rear tractor’s right
and left sprockets by pushing each lever back.
sprocket lock lever
Caution:
c
5.Position the left sprocket so that the sprocket pins are to
the left of the arrow mark on the scale. Lock it in place by
pulling the sprocket lock lever forward.
Do not try to pull on or remove the elastic cord from the
tractor.
3
arrow mark on the scale
Paper Handling 3-11
6.Now slide the right sprocket to approximately match
the width of your paper. (Do not lock it in place yet.)
7. Slide the two paper supports so they are spaced evenly
between the two sprockets.
paper supports
3-12 Paper Handling
8.Open both sprocket covers.
sprocket cover
9.Make sure your paper has a clean, straight edge. With the
side of the paper you want to print on facing down, insert
your paper through the opening at the rear of the printer.
Note:
You may find it easier to load the paper by standing to the side.
That way you can feed the paper with one hand and pull it
through with the other.
3
Paper Handling 3-13
10. Fit the first five holes in the paper over the sprocket pins as
shown below. Now close the sprocket covers.
11. Slide the right sprocket to remove any slack in the paper.
Make sure the paper is straight and has no wrinkles. Pull
the sprocket lock lever forward to lock the sprocket in
place. After you lock the right sprocket, it may still move
slightly; this is normal.
Note:
Be careful not to pull the paper too tightly when adjusting the
right sprocket.
3-14 Paper Handling
sprocket lock lever
12. Close the top cover and the rear flap. The paper is now
loaded in the standby position.
13. Turn on the printer. The print head moves to the left and
the Power and Paper Out lights come on. Also, either the
front or rear tractor arrow on the Tractor Select indicator
lights up, depending on which tractor was selected when
the printer was turned off last.
3
Paper Handling 3-15
14. Check the Tractor Select indicator to see which tractor is
selected:
TIf the rear tractor arrow light is red, press the LF/FF
Load button to load the paper.
TIf the front tractor arrow light is red, press the
Front/Rear button to switch to the rear tractor. When
the printer switches tractors, it also loads the paper
automatically.
The Tractor Select indicator changes to green and the
Paper Out light turns off. The paper is now loaded to the
top-of-form position. If it looks like the printing will start
too high or low on the page, adjust the paper position as
described in the next section.
3-16 Paper Handling
Adjusting the Paper Position
You can adjust the top-of-form position as well as the printing
position at any point on the page by using the TOF and MicroFeed buttons. The printer then remembers the new
top-of-form position. When you use the optional pull tractor,
you can adjust the paper position as described below.
Note:
The printing position (based on the top-of-form position) is controlled
by your software. To change the print position, adjust your software’s
print settings. Use the following procedure only if your software does
not allow print position adjustment.
Adjusting the top-of-form position
The top-of-form position is the position to which the printer
feeds the paper when it loads it or performs a form feed. This
position is important because it determines where the printing
begins on each page. If the printing is too high or low on the
page, you can adjust the top-of-form position either
permanently or temporarily depending on how you use the
TOF button.
TWhen you want to permanently change the top-of-form
position, you enter the top-of-form mode using the TOF
control panel button. The printer remembers the new
top-of-form position even after the printer is turned off,
reset, or initialized. (The printer remembers separate
top-of-form positions for the front and rear tractors.)
3
TWhen you want to temporarily change the top-of-form
position, you adjust the position using the Micro Feed
buttons during pause status without entering top-of-form
mode. The printer remembers the temporary top-of-form
position until the next time you load paper, switch tractors,
or turn off the printer. See “Adjusting the printing position”
on page 3-20.
Paper Handling
3-17
You can set the top-of-form position from 2.6 mm (0.1 inch)
to 33.9 mm (1.33 inch) below the top edge of the paper. The
factory setting is 5.8 mm (0.2 inch).
Follow the steps below to reset (permanently change) the
top-of-form position.
Caution:
To adjust the top-of-form position when labels are loaded in
c
the printer, use the forward-feeding (top) Micro Feed button
only; do not enter the top-of-form mode. (See “Adjusting the
printing position” later in this chapter.) Never feed labels
backward through the printer.
1.Make sure the printer is turned on and the desired tractor
is selected (the corresponding tractor arrow should be lit).
2.Open the top cover.
3. Press the TOF button to enter top-of-form mode. The printer
beeps once, and the TOF light flashes. Also, the printer
advances the paper so that the top-of-form position is lined
up with the red line on the clear plastic ribbon protector.
3-18
Paper Handling
4.Use the Micro Feed buttons to feed the paper to the
desired top-of-form position. The red line on the ribbon
protector shows you where the bottom edge of your first
line of text will print. This position is based on the first
printable line of text. If your software inserts a top margin
of five lines, your text will actually print five lines below
the top-of-form position.
Note:
The red line on the ribbon protector can be used as a reference
only when you are in top-of-form mode. At all other times your
top-of-form position is hidden behind the print ribbon.
5.Press the TOF button again to exit and save your new
top-of-form position. Then close the top cover.
3
Note:
If you enter top-of-form mode right after loading paper, you can set
the loading and top-of-form positions at the same time. (When you
use the optional pull tractor, you cannot adjust the loading position.)
Paper Handling 3-19
Adjusting the printing position
You may need to adjust the printing position in the middle of
a page, or to adjust the top-of-form position when using labels.
When you move the printing position, you temporarily change
the top-of-form position by the same amount. For example,
if you adjust the printing in the middle of the page so that it
falls a half-inch lower, the next page will begin printing a
half-inch lower as well. The printer remembers this temporary
top-of-form position until the next time you load paper, switch
tractors, or turn off the printer. To adjust the printing position
or top-of-form position, follow these steps:
1. Start printing your document. When you reach the text that
you want to align at a particular spot on the page, press the
Pause button to stop printing.
2. Use the Micro Feed buttons to adjust the position where
you want your next line of text to fall. Press the button once
to feed the paper forward or backward in 1/216-inch
increments, or hold it down to move the paper
continuously.
Caution:
If you are printing on labels, continuous forms with
c
labels, or overlapping multi-part forms, use only the
forward-feeding (top) Micro Feed button.
3.When you are finished, press the Pause button to resume
printing your document.
3-20
Paper Handling
Tearing Off the Printed Pages
After you finish printing, you can use the tear-off feature to
advance continuous paper on the push tractor to the tear-off
edge of the printer. You can then easily tear off printed sheets.
When you resume printing, the printer automatically feeds
paper back to the loading position.
This feature lets you save paper that would normally be lost
between documents.
You can use the tear-off feature in two ways: by turning on
DIP switch 3-1 to select automatic tear-off mode, or by pressing
the Tear Off button on the control panel. (See Chapter 4 for
information on changing DIP switch settings.)
If the perforation between pages is not aligned with the tear-off
edge, you can adjust the tear-off position using the micro-feed
feature. The printer remembers this new tear-off position.
Caution:
c
Never use the tear-off feature to reverse feed labels, overlapping
multi-part forms, continuous forms with labels, or overlapping
multi-part forms with labels. Do not use the tear-off feature
when the optional pull tractor is installed or when using the
paper memory feature (described in Chapter 4).
Tear-off mode
When you select tear-off mode with DIP switch 3-1, the printer
automatically advances continuous paper to the tear-off
position when you finish printing.
3
The printer advances paper to the tear-off position only when
the printer receives a full page of data or a form feed command
and no more data is received for three seconds.
Paper Handling
3-21
Follow these steps to select tear-off mode:
1.Make sure the printer is turned off.
2.Turn DIP switch 3-1 on.
3.Turn the printer on.
When tear-off mode is on and you print on continuous paper
on the push tractor, the printer advances the final printed page
to the tear-off position. Then you can tear off all printed pages.
If the perforation is not aligned with the tear-off edge, adjust
the tear-off position as described on page 3-23.
When you resume printing, the printer automatically feeds
the paper back to the loading position and begins printing.
3-22 Paper Handling
Using the Tear Off button
Whether or not the printer is in tear-off mode, you can use the
Tear Off button to advance continuous paper to the tear-off
position by following the steps below.
1.Make sure printing has finished. Then press the Tear Off
button. The printer advances the paper to the tear-off edge
and the Tear Off light comes on.
2.Tear off all printed pages. If the perforation is not aligned
with the tear-off edge, adjust the tear-off position as
described in the next section.
3.When you resume printing, the printer feeds the paper back
to the loading position and begins printing. (You can also
manually feed the paper back to the loading position by
pressing the Tear Off button again.)
Adjusting the tear-off position
If the paper’s perforation is not aligned with the tear-off edge,
follow these steps:
3
l. Turn on the printer and select the desired tractor.
2.Open the paper separator cover (the flap on the top
part of the printer’s top cover). This exposes the printer’s
tear-off edge.
Paper Handling 3-23
3. Press the Tear Off button to enter the tear-off mode. The
Tear Off light comes on and the printer feeds the paper’s
perforation to the printer’s tear-off edge.
4.If the paper is not aligned with the tear-off edge, press
the Micro Feed buttons to feed the paper forward or
backward in 1/216-inch increments. (You can also hold
down either Micro Feed button to feed the paper
continuously.)
tear-off edge
Note:
You can reset the tear-off position only when you are in tear-off
mode (after you press the Tear Off button once and the Tear Off
light is on). The printer remembers the new tear-off position even
after the printer is turned off, reset, or initialized.
3-24 Paper Handling
5.Tear off the page using the tear-off edge on the printer’s
top cover.
6.Press the Tear Off button to feed the paper back to the
top-of-form position. You are now ready to print your
next document.
Caution:
c
Always tear off the printed document before you feed the paper
back to the top-of-form position. Never feed paper backward
more than one page.
3
Paper Handling 3-25
Switching Between Front and Rear Tractors
You can easily switch between paper loaded on the front
tractor and paper loaded on the rear tractor. The instructions
below explain how to switch from the front tractor to the rear
tractor, but you can follow the same steps to switch from the
rear tractor to the front tractor. (To switch tractors when the
optional pull tractor is installed, see Chapter 6.)
Caution:
Never switch between tractors if labels are already loaded in
c
the printer. First remove the labels by tearing off the fresh
supply below the tractor and pressing LF/FF Load to eject
the remaining labels.
Before you start, make sure the printer is turned on and that
the front tractor is selected (the front tractor arrow on the
Tractor Select indicator should be lit). If you are in the middle
of printing a document, wait for the printer to finish printing
before you switch tractors. Then follow these steps:
1.If no paper is loaded in the rear tractor, load paper to the
standby position (the first five pins of the sprockets), as
described in steps 2 through 13 on page 3-10.
3-26 Paper Handling
2.If you have a printed document or excess paper still in the
printer, use the tear-off feature described in the previous
section to tear off the document or excess paper.
Caution:
c
3.Press the Front/Rear button to switch to the rear tractor.
The front-loaded paper automatically feeds back to the
standby position and the rear-loaded paper advances to
the top-of-form position.
Always tear off the printed document and any excess
paper before switching tractors. Never feed more than
one page backward through the printer.
3
Paper Handling 3-27
Changing the Paper
This section describes how to change paper on the front tractor,
but you can follow the same steps when you change the paper
on the rear tractor.
Before you start, make sure the printer is turned on and the
front tractor is selected. (If you are changing the paper on the
rear tractor, the rear tractor should be selected instead.)
Caution:
Never change paper using this procedure if labels, continuous
c
forms with labels, overlapping multi-part forms, or
overlapping multi-part forms with labels are already loaded in
the printer. Remove the labels by tearing off the fresh supply
below the tractor and pressing LF/FF Load to eject the
remaining labels. Then load the new paper as described earlier
in this chapter.
1.If you have a printed document still in the printer, use the
tear-off feature described earlier to tear off the document or
excess paper.
Caution:
Always tear off printed documents before changing the
c
paper. Never feed more than one page backward through
the printer.
3-28
Paper Handling
2.Press the Front/Rear button to switch to the rear tractor. The
front-loaded paper automatically feeds back to the standby
position.
3.Open the printer’s front cover. (To change the rear-loaded
paper, open the printer’s top cover and the rear flap.)
3
Paper Handling 3-29
4. Open the sprocket covers and remove the paper from the
tractor.
sprocket cover
5. Load the new paper as described in steps 2 through 11 on
page 3-4 (or for rear-loaded paper, steps 4 through 14
beginning on page 3-11).
3-30 Paper Handling
Printing on Multi-Part Forms and Labels
Your printer can print on both single-sheet and continuous
multi-part forms, as well as on labels.
You can print on various types of paper, including multi-part
forms and labels. Your printer can also handle a variety of
paper thicknesses, from thin paper to seven sheets (or six
sheets on the rear tracor) including the original. The printer
automatically adjusts to the width and thickness of your paper.
When you print on multi-part forms and labels, the positioning
of your text on the page can be critical. For more information
on aligning your text, see the sections on adjusting top-of-form
and printing positions earlier in this chapter. You should also
check both your printer and your software page length settings
before you load labels or forms.
If you are using multi-part forms or labels, you may want to
use the optional pull tractor. See Chapter 6.
Caution:
c
When printing on labels, be absolutely sure that your printing
stays within the printable area of the label to prevent damage
to the print head. For more information on the printable area,
see Appendix A.
3
Paper Handling
3-31
Using multi-part forms
You can use multi-part (carbonless) forms with up to six sheets,
including the original, on the rear tractor. On the front tractor,
you can use forms with up to seven sheets.
You load continuous multi-part forms the same way you load
any other type of continuous paper. Before loading multi-part
forms, however, make sure the paper has a clean straight edge
and does not separate or tear apart. For instructions, see the
sections on loading paper earlier in this chapter.
When you use the paper memory feature described in
Chapter 4, the DFX-8500 can print on multi-part forms that
vary in thickness, such as forms with labels on them or forms
that overlap slightly where they are glued together. These
forms are thicker in the label area and in the places where they
overlap or are joined together, as shown below.
Overlapping multi-part forms
Caution:
Be sure to use the paper memory feature before you print on
c
multi-part forms that vary in thickness. See “Using the Paper
Memory Feature” in Chapter 4 for instructions.
When you print on these forms, make sure that the printing fits
within the printable area and that the top-of-form position is
set properly. For more information about the printable area, see
the section on paper specifications in Appendix A.
3-32 Paper Handling
Continuous forms with labels
Using labels
When selecting labels for printing, always choose the type
mounted on continuous paper with sprocket holes for use
with a tractor. Load labels in the front tractor only, following
the instructions for loading continuous paper. See “Loading
Paper Onto the Front Tractor” on page 3-4.
Caution:
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Although you must never feed labels backward, you can still
use the automatic paper handling features if you follow these
precautions:
TInstead of using the Tear Off button to remove printed
TBefore using the Front/Rear button to switch tractors or
TWhen adjusting the top-of-form or printing position, use
Never use the Tear Off, Front/Rear, or reverse-feeding
(bottom) Micro Feed button when labels are loaded in the
printer. Never feed labels backward through the printer
because they can easily come off the backing and jam the
printer.
labels, press the LF/FF Load button until the last printed
label is at the point where you can tear it off easily.
change paper, remove the entire supply of labels. Remove
labels by tearing off the fresh supply at a perforation below
the tractor. Then press the LF/FF Load button to eject the
remaining labels.
only the forward-feeding (top) Micro Feed button.
3
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Caution:
Because labels are especially sensitive to extreme temperatures
and humidity, use them only under normal operating
conditions.
The control panel consists of indicator lights and buttons, and
gives you access to several powerful features.
Lights
Power
Paper Out
Ribbon
Paper Select
On when the power switch is on and
power is supplied to the printer.
On when the printer is out of paper.
Comes on when there is no paper
positioned behind the print head, even
if paper is loaded on the tractors in the
standby position.
Flashes when paper is jammed in the
printer.
Blinks when the ribbon is jammed in
the printer.
Displays the paper memory that is
registered in the printer. See page 4-22
for details.
4-2 Using the Printer
Font
The font selection status is displayed by
two font lights on the control panel:
o oSuper Draft
o nDraft
n oRoman
n nSans serif
Pitch
Copy
TOF
(Top of Form)
Tear Off
n =On,
The pitch selection status is displayed by
three pitch lights on the control panel:
o o n10 cpi
o n o12 cpi
o n n 15 cpi
n o o 17 cpi
n o n 20 cpi
n n oPS (Proportional Spacing)
n = on,
On when the printer is in copy mode
(to select darker printing).
On when the printer is in top-of-form
mode. The printer remembers any change
you make to the top-of-form position
when this light on.
On when the printer is in tear-off mode.
The printer remembers any change you
make to the tear-off position when this
light is on.
o =Off
o = off
4
Pause
On when printing is paused.
Blinks when the print head is hot. Press
to temporally stop printing and resume
printing.
Using the Printer 4-3
Tractor Select
Front
On when the front tractor is selected. The
light is green when paper is loaded (even
if the paper is in the standby position), and
red when the tractor is out of paper.
Tractor Select
Rear
Buttons
Paper Select
On when the rear tractor is selected. The
light is green when paper is loaded (even
if the paper is in the standby position), and
red when the tractor is out of paper.
Selects one of the following paper
numbers: 1, 2, 3, 4, 5, 6, 7, 8, 0, a, or b.
Select a or b if you have registered paper
information using the DIP switches and
control panel. See page 4-22 for details.
Select 1 to 8 if you have registered paper
information using the paper memory
utility. See Chapter 5 for more information.
Font
4-4 Using the Printer
Selects one of the following fonts: Super
Draft, Draft, Roman, or Sans Serif.
Pitch
Selects the characters per inch for printing.
Press the button until the light appears
next to the desired pitch. (Your software
setting overrides this setting.)
Copy
TOF
(Top of Form)
Tear Off
Lets you print the document darker. This
button is available in SuperDraft and Draft
mode only and is disabled if you use the
status monitor utility and select a paper
number from 1 to 8.
Lets you enter and exit the top-of-form
mode to adjust the top-of-form position.
This button is available when the top
cover is open.
If your printing begins too high or low on
the page, you can reset the top-of-form
position by entering top-of-form mode
and using micro feed to adjust the
position. The printer remembers this new
top-of-form position even after it is turned
off, reset, or initialized. Also, the printer
remembers separate top-of-form positions
for the front and rear tractors.
See “Adjusting the top-of-form position”
in Chapter 3.
Feeds the paper to the printer’s tear-off
edge and puts the printer in tear-off mode.
4
If the perforation on your paper does not
align exactly with the printer’s tear-off
edge, use the Micro Feed buttons to
adjust the tear-off position. See “Adjusting
the tear-off position” in Chapter 3.
Using the Printer 4-5
This button can also be used to run the
printer’s NLQ self test. See “Printing a Self
Test” in Chapter 8.
Caution:
Never press the Tear Off
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the printer. Use the LF/FF Load button to feed the printed
labels to a point where they can be torn off.
button when labels are loaded in
LF/FF Load
Micro Feed
LF advances paper one line at a time. To
feed your paper forward one line, press
this button once.
FF advances continuous paper to the top of
the next page. Press and hold the button
for about one second.
Load loads paper on the push tractor of
the selected paper path when no paper is
currently loaded.
This button can also be used to run the
draft self test. See “Printing a Self Test” in
Chapter 8.
These two buttons advance or reverse the
loaded paper in 1/216-inch increments.
The top button advances the paper and the
bottom button reverses it. You can use
these buttons to adjust the top-of-form,
tear-off, and printing positions.
To reset the top-of-form position, press
the TOF button to enter top-of-form mode.
Then use the Micro Feed buttons to move
the paper to the desired position. See
“Adjusting the top-of-form position” in
Chapter 3.
4-6
Using the Printer
c
To reset the tear-off position, press the
Tear Off button to enter tear-off mode and
feed the paper to the tear-off position.
Then use the Micro Feed buttons to move
the paper to the desired position. See
“Adjusting the tear-off position” in
Chapter 3.
To adjust the printing position, press
either Micro Feed button to advance or
reverse the paper to the desired position.
See “Adjusting the printing position” in
Chapter 3.
Caution:
When labels are loaded, use only the top Micro Feed
button. Never feed labels backward through the printer.
4
Pause
Tractor Select
Front/Rear
Caution:
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Never use the Front/Rear button when labels are loaded
in the printer. Always tear off any printed pages or excess
paper so you don’t feed more than one page backward
through the printer.
Press to temporarily stop printing. Press
again to resume printing.
Hold down for at least 3 seconds to reset
the printer’s control panel settings.
Selects the front or rear tractor. If you have
been using paper loaded on one tractor, first
remove the printed output before pressing
this button to switch the tractor. When you
switch between tractors, the paper already
loaded in the printer is fed backward to the
standby position, and the paper on the
newly selected tractor is loaded.
Using the Printer
4-7
Other control panel features
Self test
Hex dump
Print settings
Paper memory
setting
By holding down the LF/FF Load or
Tear Off button while you turn on the
printer, you can start the printer’s self
test. The self test prints the characters in
the printer’s ROM (Read Only Memory).
See “Printing a Self Test” in Chapter 8.
By holding down both the LF/FF Load and
Tear Off buttons while you turn on the
printer, you can turn on the hex dump
mode. This feature prints the codes that
are sent to the printer so that advanced
users can find the cause of communication
problems between the computer and
printer. See “Using the Hex Dump Mode”
in Chapter 8 for more information.
By holding down the Pause button while
you turn on the printer, you can print the
current DIP switch settings. See the next
section for more information.
By holding down the Paper Select button
while you turn on the printer, you can
register the paper form information when
you use multi-part forms that overlap or
forms with labels on them. See “Using the
Paper Memory Feature” on page 4-22.
4-8 Using the Printer
Using DIP Switches
Your printer has five sets of DIP switches which control printer
functions such as page length and printing speed. DIP switch
settings are shown in the DIP switch tables starting on page
4-11. Descriptions of all the DIP switch functions are provided
beginning on page 4-16.
Because the factory (default) settings are designed to
accommodate the needs of most users, you may never need to
change any DIP switch settings.
Note:
You can print the current DIP switch settings by holding down the
Pause button while you turn on the printer.
Changing DIP switch settings
1.Turn off the printer.
2.Open the printer’s front cover by lifting the middle of its
bottom edge until it locks in place.
4
3.The DIP switches are located in a small compartment on the
front paper guide, behind the front tractor paper. If paper is
loaded on the front tractor, either remove it or lift it out of
the way so you can reach the DIP switches.
Using the Printer 4-9
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