Epson DFX-5000 User Manual

User’s Manual
EPSON
Y47599108002
EPSON
DFX-5000
User’s Manual
FCC COMPLIANCE STATEMENT
FOR AMERICAN USERS
This equipment generates and uses radio frequency energy and if not installed and used properly, that is, in strict accordance with the manufacturer’s instructions, may cause interference to radio and television reception. It has been type tested and found to comply with the limits for a Class B computing device in accordance with the specifications in Subpart J of Part 15 of FCC rules, which are designed to provide reasonable protection against such interference in a residential installation. If this equipment does cause interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:
-Reorient the receiving antenna
-Relocate the printer with respect to the receiver
-Plug the printer into a different outlet so that the printer and receiver are on different branch circuits.
If necessary, the user should consult the dealer or an experienced radio/television technician for additional suggestions. The user may find the following booklet prepared by the Federal Communications Commission helpful:
“Television Interference Handbook”
This booklet is available from the U.S. Government Printing Office, Washington, DC 20402. Stock No. 004-000-00450-7.
WARNING
The connection of a non-shielded printer interface cable to this printer will invalidate the
FCC Certification of this device and may cause interference levels which exceed the limits established by the FCC for this printer. If this printer has more that one interface connector, do not leave cables connected to unused interfaces.
All rights reserved. No part of this publication may be reproduced, stored in a retrieval system, or transmitted, in any form or by any means, mechanical, photocopying, recording or otherwise, without the prior written permission of Seiko Epson Corporation. No patent liability is assumed with respect to the use of the information contained herein. While every precaution has been taken in the preparation of this book, Seiko Epson Corporation assumes no responsibility for errors or omissions. Neither is any liability assumed for damages resulting from the use of the information contained herein,
Seiko Epson Corporation and its affiliates specifically disclaim any and all liability for any damages or claims based upon or due to the use or combination of any Epson printer with any hardware, software or other items not supplied by Seiko Epson Corporation or its affiliates or approved by Seiko Epson Corporation or its affiliates for use with Epson printers.
Centronics is a registered trademark of Centronics Data Computer Corporation. Epson is a registered trademark of Seiko Epson Corporation. IBM is a registered trademark of International Business Machines Corporation.
Copyright © 1988 by Seiko Epson Corporation Nagano, Japan
ii

Table of Contents

Introduction
Options ......................................
About This Manual Conventions Used in This Manual Where to Get Help
Setting Up the Printer
Unpacking the Printer Choosing a Place for the Printer A Look at Your Printer Assembling the Printer Testing the Printer Connecting the Printer to Your Computer Setting Up Your Application Software
Loading and Using Paper
Using the Two-Tractor System Loading Paper onto the Front Tractor Loading Paper onto the Rear Tractor Adjusting the Top of Form Position Adjusting the Printing Position Using Automatic Tear-Off
Switching Between Front and Rear Tractors . ...
Changing the Paper Printing on Special Paper
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1
2
3
4
4
1-1
1-2 1-4 1-6 1-10 1-15 1-24 1-32
2-1 2-2 2-3 2-9 2-17 2-19
2-20 2-24 2-26 2-30
Using the Printer
Operating the Control Panel Using DIP Switches
Using Your Printer With Application Programs . ..
Getting the Most from Your Printer
Enhancing Your Printing Sending Commands to the Printer
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3-1 3-2 3-8 3-20
4-1 4-2 4-8
iii
Maintaining and Transporting the Printer ..............
Cleaning the Printer ..................................
Replacing the Ribbon .................................
Transporting the Printer
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5-1
5-2 5-3
5-8
Using the Printer Options
Using the Pull Tractor ................................
Using Interface Boards
Troubleshooting
Problems and Solutions
Data Dump Mode ....................................
Command Summary.....................................................
Using the Command Summary Commands in Numerical Order Commands Arranged by Topic
Appendix A Reference Tables ..................................
Proportional Width Table ............................
Character Tables
Appendix B Technical Specifications .........................
Printer Specifications
Interface Specifications ...............................
Initialization .........................................
Glossary ..........................................
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6-1
6-2 6-16
7-1
7-2 7-6
8-1
8-2 8-5 8-8
A-1 A-2 A-6
B-1
B-2
B-7
B-13
GL-1
Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ..Index-1
iv

Introduction

The Epson® DFX-5000 printer is an advanced dot matrix printer designed for business applications. The printer combines high performance and reliability with a wide range of features including high-speed printing and automatic paper handling.
Here are some of the features that make the DFX-5000 unique:
Extra-fast printing speeds of up to 533 characters per second in draft mode.
Two built-in push tractors (front and rear) for convenient paper handling. This dual system lets you switch between types of continuous paper quickly and easily. The printer remembers separate top of form positions for each tractor.
A front tractor that combines bottom feeding with easy front access.
Automatic thickness adjustment for various paper types, including multi-part forms and labels.
An improved control panel design that lets you select almost any feature with a single button.
An automatic paper handling system that lets you control all operations from the control panel. For example, you can switch between paper loaded on the front and rear tractors with the push of a button. Another button feeds the paper forward so you can tear it off, and then reverses it to the top of the page so it is ready to print.
Compatibility with the EPSON ESC/P commands used by Epson FX printers.

Options

The following options are available for use with your DFX printer. For detailed information on the installation and use of these options, see Chapter 6.
Pull tractor
This option improves the handling of heavy multi-part forms and labels. It also enhances printing alignment on preprinted forms.
Optional interface boards
A number of optional interface boards can be used to supplement the DFX-5000’s built-in parallel and serial interfaces. Guidelines for choosing the right interface and instructions for installing an interface board are given in Chapter 6.
Coax and Twinax interface boards
Two other interface boards on the market (Coax and Twinax) let you use the DFX-5000 as a local printer for your IBM@ mainframe or minicomputer. These boards connect directly to the printer and allow it to function as a local IBM printer without the addition of any other circuitry or components.
Printer stand
The DFX-5000’s printer stand conveniently holds both front and
rear paper supplies as well as stacks of printed output. The stand is on casters so you can move the printer easily.
2
Introduction

About This Manual

This user’s manual provides step-by-step instructions for setting up and operating the DFX-5000 printer. It also includes information that you will need for your daily use of the printer.
Chapter 1 shows you how to unpack, set up, and connect the printer. Be sure to read and follow the instructions in this chapter first.
Chapters 2 and 3 give you important information on loading paper and using the printer. This information is necessary for the day-to-day operation of your printer.
Chapter 7 contains troubleshooting information, including a list of possible problems and recommended solutions.
Other chapters include information on enhancing your printing, maintaining the printer, using printer options, and a summary of software commands. The appendixes include reference tables and technical specifications.
At the back of the manual you’ll find a glossary, an index, and a Quick Reference card listing software commands and DIP switch settings. Inside the back cover of this manual are illustrations of the printer with all of the major parts identified. You can unfold the cover and refer to the illustrations when you are setting up and operating the printer.
Introduction 3

Conventions Used in This Manual

WARNINGS
damage to your printer and equipment.
must be followed carefully to avoid
Cautions must be followed to ensure that your printer
operates correctly.
Notes contain important information and useful tips on the
operation of your printer.

Where to Get Help

Customer support and service for Epson products is provided by a network of authorized Epson dealers and service centers throughout the United States. Epson America provides product information and toll-free support to our dealers and service centers.
Therefore, we ask that you contact the business where you purchased your Epson product to request assistance. If they do not have the answer to your question, they can obtain it through our toll-free dealer support program.
We are confident that this policy will provide you with the assistance you need. If you need to find an Epson dealer or service center in your area, please contact our Consumer Information Center at (800) 421-5426.
Chapter 1
Setting Up the Printer
Unpacking the Printer
Checking the parts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-2
Removing the protective materials . . . . . . . . . . . . . . . . . . . . . . . 1-3
Choosing a Place for the Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-4
A Look at Your Printer
The printer parts
Control panel indicator lights
Control panel buttons Assembling the Printer
Installing the ribbon cartridge Attaching the power cable
Testing the Printer
Plugging in the printer Loading paper for the self test Running the self test
Connecting the Printer to Your Computer
Connecting the parallel interface Connecting the serial interface
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1-6 1-7 1-8 1-9
1-10 1-10 1-14
1-15 1-15 1-16 1-22
1-24 1-25 1-28
Setting Up Your Application Software . . . . . . . . . . . . . . . . . . . . . . 1-32

Unpacking the Printer

Because the printer weighs approximately 65 pounds, you should not lift or carry it by yourself. Two people should carry it by the bottom.

Checking the parts

Check to see that you have the parts shown below and that nothing has been damaged during transportation.
cross-head screwdriver
connector lock nuts
ribbon cartridge
power cable
After you unpack the printer, store the packaging materials in
case you ever need to transport the printer.
1-2
Setting Up the Printer

Removing the protective materials

The printer is protected during shipping by several pieces of foam packaging, two brackets, and a carriage support bar. These protective items must be removed before you turn on the printer.
After removing the protective materials as described below, store them with the other packaging material.
Open the printer’s top cover and remove the foam packaging
1. material.
Using the cross-head screwdriver, remove the carriage support
2.
bar and slide the print head to the middle of the printer.
Setting Up the Printer
1-3
Use the cross-head screwdriver to remove the two screws and
3. the two locking brackets from the inside of the printer.
WARNING: Be sure to remove all protective materials before you turn on the printer.

Choosing a Place for the Printer

When you select a location for your printer, keep the following in mind:
Place the printer on a flat, stable surface.
l
Place the printer close enough to the computer for its cable to
l
reach. Leave plenty of room around the printer for your front and
l
rear stacks of continuous paper as well as your printed output. Use a grounded outlet; do not use an adapter plug.
l
1-4
Setting Up the Printer
The illustration below shows a good printer location.
An optional printer stand designed for the DFX-5000 is also available. See your Epson dealer for details.
Setting Up the Printer
1-5
WARNING:
l Avoid locations that are subject to direct sunlight,
excessive heat, moisture, or dust.
l Avoid using electrical outlets that are controlled by
wall switches or automatic timers. Accidental disruption of power can wipe out information in both your computer’s memory and your printer’s memory.
l
Avoid using outlets on the same circuit with large motors or other appliances that might disturb the power supply.
l
Keep the entire computer system away from potential sources of interference, such as loudspeakers or the base units of cordless
telephones.

A Look at Your Printer

Now that you’ve unpacked the DFX-5000, you may want to use the following information for reference as you assemble and test the printer. This section includes an illustration that shows you the printer’s various parts. It also gives you a close-up look at the control panel and indicator lights. See Chapters 2 and 3 for more detailed information on operating your printer.
1-6
Setting Up the Printer

The printer parts

The following illustration gives you a detailed view of the printer and the names of the important parts. You can refer to this illustration when you set up and operate the printer. This illustration is also on the inside back cover of this manual.
tear-off edge
paper separator cover
aper separator
back flap serial interface
interface cover
w
Setting Up the Printer
paper
platen
mask
1-7

Control panel indicator lights

The indicator lights on the control panel let you check the current status of the printer. Below is an illustration of the control panel lights and a description of their functions. These functions are described more fully in Chapters 2 and 3.
POWER
READY
PAPER OUT ON LINE
TEAR OFF TOP OF FORM PAPERSELECT
On when the POWER switch is on and power is supplied to the printer.
On when the printer is on line and ready to accept input data. This light flickers during printing.
On when the printer is out of paper. On when the printer can receive and print data
from the computer. On when the printer is in tear-off mode. On when the printer is in top of form mode. Front tractor arrow: Green when the front
tractor is selected and paper is loaded. Red
when the front tractor is out of paper. Rear tractor arrow: Green when the rear tractor
is selected and paper is loaded. Red when the rear tractor is out of paper.
1-8
Setting Up the Printer

Control panel buttons

The buttons on the control panel let you control most of the printer’s operations, Below is an illustration of the control panel buttons and a description of their functions. These functions are described more fully in Chapters 2 and 3.
ON LINE FORM FEED
LINE FEED/LOAD
TEAR OFF
MICRO FEED
TOP OF FORM
FRONT/REAR
Controls the printer’s on line/off line status. Advances paper to the top of the next page
when the printer is off line. Advances paper one line when the printer is off
line. (Feeds paper continuously if the button is held down.) This button can also be used to load paper when the printer is on line. See Chapter 2 for details.
Advances paper to its tear-off position and then feeds the paper back to the top of form position.
Advances or reverses paper in 1/216-inch increments when the printer is off line. These buttons are used to adjust the top of form and tear-off positions.
Enters and exits the top of form mode when the printer is off line.
Selects the front or rear tractor.
Setting Up the Printer 1-9

Assembling the Printer

Since the printer comes almost completely assembled from the factory, all you need to do is install the ribbon cartridge and attach the power cord.

Installing the ribbon cartridge

Before installing the ribbon cartridge, make sure the printer is
turned off. Remove the ribbon cartridge from its box and plastic wrapper and then follow these steps to install the ribbon cartridge:
1.
Open the top cover by lifting its front edge up and away from you.
1-10
WARNING:
printer is turned on because this can damage the printer. Also, if you have been using the printer, the print head may be hot; let it cool for a few minutes before touching it.
Setting Up the Printer
Never move the print head while the
2.
Slide the print head to the middle of the printer.
3.
Remove the plastic separator from the middle of the ribbon cartridge. (You will not need the separator again and can discard it.) Next, detach the ribbon guide from the cartridge and turn the ribbon-tightening knob in the direction of the arrow to take up any slack in the ribbon.
4.
Hold the ribbon cartridge with both hands and lower it into the printer as shown below. Pulling the cartridge toward you, slide the hooks nearest you over the corresponding two pins in the printer. Then push the cartridge down into position until the other two hooks snap into place over the mounting pins in the printer.
5.
Press lightly on both sides of the cartridge to make sure the hooks are properly inserted.
1-12
Setting Up the Printer
6.
Insert the ribbon guide over the metal pins on each side of the print head as shown below. The smaller end of the guide should be on top, with its angled edge toward the platen. Turn the ribbon-tightening knob again to remove any slack in the ribbon.
7.
Slide the print head from side to side to see that it moves smoothly and that the ribbon is not twisted or creased.
8.
Close the printer’s top cover.

Attaching the power cable

Follow these steps to attach the power cable:
1.
Check the label on the printer’s rear panel to see if the voltage required by the printer matches that of your electrical outlet. If it does not match, contact your Epson dealer without connecting the power cable.
1-14
Setting Up the Printer
2.
Plug the power cable into the AC inlet on the printer’s rear panel.
Note: If you move to another country, you may need to change
the voltage of the printer. See your dealer for information.

Testing the Printer

Now that your printer is fully assembled, you can use your printer’s built-in test function to be sure the printer is working correctly before you connect it to a computer.
Before performing the test, you need to plug in your printer and load paper.

Plugging in the printer

Follow these steps to plug in the printer:
1.
Make sure the printer is turned off. (The zero (0) on the power
switch should be visible.)
2. Plug the power cable into a properly grounded electrical outlet.
Setting Up the Printer 1-15
WARNING: Whenever you turn off the power, wait at least five seconds before turning it back on. Rapid switching on and off can damage the printer.

Loading paper for the self test

Next, you need to load continuous paper that is at least 15 inches
wide. To load paper, follow these steps:
WARNING: Use paper that is at least 15 inches wide for
I
the self test to keep the print head from printing directly
.
77
1.
onto the platen.
Open the printer’s front cover by lifting its bottom edge up and toward you, as shown below.
2.
Release the sprocket lock levers on both the right and left sprocket units by pulling each lever down.
3.
Slide the left sprocket unit all the way to the left. Lock it into place by pushing the sprocket lock lever up.
4.
Now slide the right sprocket unit to approximately
width of your paper. (Do not lock it in place yet.)
5.
Slide the two paper supports so that they are spaced evenly
between the sprocket units.
match the
1-18
Setting Up the Printer
6. Open both sprocket covers.
7.
Be sure your paper has a clean, straight edge, and then fit the first five holes in the paper over the pins of the sprocket units as shown below. The side of the paper that you want to print on should be facing you. Now close the sprocket covers.
Setting Up the Printer
1-19
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