Epson DFX-5000+ Warranty Statement

EPSON AMERICA, INC. / DFX-Series Printer 1-year 8/97

EPSON AMERICA, INC.

LIMITED WARRANTY

What Is Covered:

product enclosed with this limited warranty statement, that the product if purchased and used in the
United States or Canada, conforms to the manufacturer’s specifications and will be free from defects
in workmanship and materials for a period of one year from the date of original purchase. E
warrants that the EPSON product is manufactured from new components and parts or like-new
components and parts which perform like new and meet the E
warrants that any consumable (ribbon or ink cartridge) enclosed with the product will perform to the
manufacturer's specified usage, which usage may expire before the expiration of the limited warranty
for the E

PSON product.

Epson America, Inc. (“EPSON”) warrants to the first end user customer of the EPSON

PSON

PSON standard of quality. EPSON also

What EPSON WILL Do To Correct Problems:

Should your EPSON product prove defective during the
warranty period, please bring the product securely packaged in its original container or an equivalent,
along with proof of the date of original purchase, to your E
E

PSON will, at its option, repair or replace on an exchange basis the defective unit, without charge for

PSON Dealer or EPSON Customer Care Center.

parts or labor. When warranty service involves the exchange of the product or of a part, the item
replaced becomes E
to the E

PSON standard of quality. Exchange or replacement products or parts assume the remaining

PSON property. The exchanged product or part may be new or previously repaired

warranty period of the product covered by this limited warranty.

What This Warranty Does Not Cover:

States and Canada. This warranty does not cover damage to the E
supplies not manufactured, distributed or certified by E
ink cartridges or third party parts, components or peripheral devices added to the E
its shipment from E

PSON, e.g., dealer-added boards, chips or drives. EPSON is not responsible for

warranty service should the E

This warranty covers only normal consumer use in the United

PSON product caused by parts or

PSON. This warranty does not cover ribbons or

PSON product after

PSON label or logo or the rating label or serial number be removed or

should the product fail to be properly maintained or fail to function properly as a result of misuse, abuse,
improper installation, neglect, improper shipping, damage caused by disasters such as fire, flood, and
lightning, improper electrical current, software problems, interaction with non-E
service other than by an E
in presenting your E

PSON Authorized Servicer. Postage, insurance, or shipping costs incurred

PSON product for warranty service are your responsibility. If a claimed defect cannot

PSON products, or

be identified or reproduced in service, you will be held responsible for costs incurred.
THE WARRANTY AND REMEDY PROVIDED ABOVE ARE EXCLUSIVE AND IN LIEU OF

ALL OTHER EXPRESS OR IMPLIED WARRANTIES INCLUDING, BUT NOT LIMITED TO,
THE IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR
PURPOSE. SOME LAWS DO NOT ALLOW THE EXCLUSION OF IMPLIED WARRANTIES.
IF THESE LAWS APPLY, THEN ALL EXPRESS AND IMPLIED WARRANTIES ARE LIMITED
TO THE WARRANTY PERIOD IDENTIFIED ABOVE. UNLESS STATED HEREIN, ANY
STATEMENTS OR REPRESENTATIONS MADE BY ANY OTHER PERSON OR FIRM ARE
VOID. EXCEPT AS PROVIDED IN THIS WRITTEN WARRANTY, NEITHER EPSON AMERICA,
INC. NOR ITS AFFILIATES SHALL BE LIABLE FOR ANY LOSS, INCONVENIENCE, OR
DAMAGE, INCLUDING DIRECT, SPECIAL, INCIDENTAL, OR CONSEQUENTIAL DAMAGES,
RESULTING FROM THE USE OR INABILITY TO USE THE EPSON PRODUCT, WHETHER
RESULTING FROM BREACH OF WARRANTY OR ANY OTHER LEGAL THEORY.

In Canada, warranties include both warranties and conditions.
Some jurisdictions do not allow limitations on how long an implied warranty lasts and some jurisdictions

do not allow the exclusion or limitation of incidental or consequential damages, so the above limitations
and exclusions may not apply to you.

This warranty gives you specific legal rights, and you may also have other rights which vary from
jurisdiction to jurisdiction.

To locate the EPSON Authorized Reseller or EPSON Customer Care Center nearest you call:

800-922-8911

or write to:

Epson America, Inc. ● P.O. Box 2842 ● Torrance, CA 90509-2842 ● MS:CS1

CPD 5526

EPSON AMERICA, INC. / DFX SERIES PRINTER 8/97

SUPPLEMENT TO EPSON AMERICA, INC.

LIMITED WARRANTY

HOW TO RECEIVE ON-SITE WARRANTY SERVICE

ON YOUR EPSON DFX SERIES PRINTER

In most parts of the United States, Epson America, Inc. (“
limited warranty service on your new
already available to you through

E

PSON

printer to supplement the limited warranty service

E

PSON

authorized service providers. This card provides you

E

PSON

”) has arranged for on-site

with the information you need to obtain on-site service.

What is Covered Under the On-site Program

: The terms of the

E

PSON

Limited Warranty are
set forth on the reverse side of this document. On-site limited warranty coverage is available
for a period of one year from the date of original purchase. On-site limited warranty service
will be generally available within a 50-mile radius of the
Customer Care Center or other

How to Receive On-site Repair Service

E

PSON

authorized service provider closest to you.

: If the reseller who supplied your
not arranged to provide you with on-site warranty service, you may call
1-800-922-8911 for a referral to a nearby

E

PSON

authorized on-site service provider. Please

E

PSON

authorized on-site

E

E

PSON

PSON

E

PSON

printer has

toll free at

be ready to provide the on-site service provider with your name, unit serial number and the

E

PSON

exact location of your

printer, specifying whether that location is a business or
residence. NOTE: If the location is a residence, an adult MUST be home and present at all
times for the service technician to enter and perform service.

A service technician will normally be dispatched to your location by the next business day
following your request for on-site warranty service. If your location is more than 50 miles from
an authorized on-site service provider, you may be asked to pay a travel charge directly to
the on-site warranty service provider. Service hours may vary by provider, but generally fall
within normal business hours, Monday through Friday, holidays excluded. Please sign the
service form provided by the service technician upon completion of the service.

In order to provide on-site service, the technician must have full access to your

E

PSON

printer,
as well as to working space, electricity and a local telephone line. If the service technician
cannot verify or reproduce a warranty problem or encounters a problem which is not covered
by the terms of

E

PSON

’s Limited Warranty, you may be responsible for the service provider’s

trip charges as well as for any non-warranty service provided.

Limitations to On-site Service Coverage

relocation, and operating supplies are not included.

: Preventive maintenance, installation, deinstallation,

E

PSON

is not liable for any failure or delay
in service performance due to any cause beyond its control. This on-site service program
extends only to the
devices or add-ons, whether or not manufactured or sold by
to the same limitations and exclusions as the warranty service extended to your
under the terms of the

E

PSON

printer and does not extend to any other products, peripherals,

E

PSON

Limited Warranty and does not modify the terms and conditions

E

PSON

. On-site service is subject

E

PSON

printer

of the Limited Warranty except as expressly provided in this Supplement.

To locate the EPSON Authorized Reseller or

EPSON Customer Care Center nearest you call:

800-922-8911

or write to:

Epson America, Inc. ● P.O. Box 2842
Torrance, CA 90509-2842

● MS:CS1